ServerCare Express5800/GP Server Service Warranty Program sm
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Contents Introduction ..................................................................... 1 Program Highlights .......................................................... 1 Warranty Registration....................................................... 2 Service and Support Options ............................................. 2 Registered Limited Warranty ............................................ 2 How Long is the Registered Limited Warranty? ............ 3 Who is Protected? ..............................
1 Introduction NEC Solutions (America) Inc. offers one of the strongest warranty programs in the computer industry. For the E XPRESS 5800 Series Server, you automatically receive NEC Solutions (America) standard three-year on-site limited warranty. The ServerCare Service Support Program is described in the following paragraphs.
2 Warranty Registration You may register your system online at: http://www.necsam.com/registration/ Upon receipt of the registration information, you will be registered for ServerCare Service. Registration automatically registers your system for the program, providing you with product updates and program information Service and Support Options Once registered for the ServerCare Service Support program, NEC Solutions (America) offers a variety of optional service and support programs.
3 Registered Limited Warranty NEC Solutions (America) warrants this Product to be free from defects in material and workmanship, and agrees to repair or replace any part of the enclosed unit that proves defective under these terms and conditions. How Long is the Registered Limited Warranty? Parts and Labor are warranted for three (3) years from the date of the first consumer purchase. Spare parts are warranted for ninety (90) days.
4 5. Cartons, carrying cases, batteries, external cabinets, magnetic tapes, or any accessories used in connection with the Product. 6. This warranty covers only NEC Solutions (America)supplied components. Service required as a result of third party components is not covered under this warranty, including third-party software.
5 Carry-In/Return to Factory. You also have the option of returning the product to a NEC Solutions (America) Authorized Service Center, or directly to an NEC Solutions (America) factory repair depot. It shall be your obligation and expense to ship the product, freight prepaid, or to deliver it to a NEC Solutions (America) authorized service center or other facility authorized by NEC Solutions (America) to render the warranty services.
6 Note: All Products returned to NEC Solutions (America) for service MUST have prior approval. This may be obtained by calling 1-866-269-1239. This Product is warranted in accordance with the terms of this limited warranty. Consumers are cautioned that Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors.
7 It’s quick and convenient to register your new NEC Solutions (America) Express5800/GP Server so that you’ll receive the fastest service and support we have to offer. It’s easy! To register online, just go to: http://www.necsam.
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2 ServerCare Service