NEC Storage Manager User’s Manual IS004-13E
© NEC Corporation 2001-2004 No part of the contents of this book may be reproduced or transmitted in any form without permission of NEC Corporation. The contents of this book may be modified without notice in the future.
Preface This manual describes the usage of NEC Storage Manager. Storage disk array subsystems connected to server machines. NEC Storage Manager centrally operates/manages NEC To do so, it manages the configurations and statuses of the NEC Storage disk array subsystems and issues alert messages according to performance and fault information. Refer to the “NEC Storage Manager Manual Guide” (IS901) for the overview of NEC Storage and the related manuals. Remarks 1.
6. Trademarks and registered trademarks • Microsoft® and Windows® are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. • HP-UX is a registered trademark of Hewlett-Packard Co. in the United States. • Solaris is a trademark or a registered trademark of Sun Microsystems, Inc. in the United States and other countries. • Linux is a trademark or a registered trademark of Mr. Linus Torvalds in the United States and other countries.
Contents Part I Installation and Setting ..........................................................................................................................I-1 Chapter 1 Server Installation ..........................................................................................................................................I-2 1.1 Operating Environment ............................................................................................................................................ I-2 1.
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Part I Installation and Setting
Chapter 1 Server Installation Chapter 1 Server Installation 11..
Chapter 1 Server Installation 11..22 IIn nssttaallllaattiio on n 11..22..11 S Sttoorraaggee M Maannaaggeerr S Seerrvveerr IInnssttaallllaattiioonn To install the iSM server, follow the procedure below. 1. To use the ESMPRO link function, install ESMPRO Agent ahead of the iSM server. If Alert Manager Main Service has been started before the iSM server is installed, terminate this service once to register the link function securely and then execute the following operations for installation. 2.
Chapter 1 Server Installation 11..22..22 S Sttoorraaggee M Maannaaggeerr S Seerrvveerr U Unniinnssttaallllaattiioonn To uninstall the iSM server, follow the procedure below. (1) Log on as the Administrator. (2) Close [Services] and [Event Viewer]. (3) Remove “Storage Manager Server” by using [Add/Remove Programs] ([Add or Remove Programs] for Windows Server 2003) in [Control Panel]. When the Storage Manager service is running, it will be automatically stopped.
Chapter 1 Server Installation If you uninstall iSMvollist while iSMvollist and/or [Volume List Display] have been started, a message prompting to restart the system may appear. In this case, follow the instruction and be sure to restart the system. 11..33 E En nvviirro on nm meen ntt S Seettttiin ng g Environment settings are required to start up the iSM server. This document describes how to perform environment settings.
Chapter 1 Server Installation (i) (ii) (iii) Figure 1-2 (i) (iv) (v) Disk Array Subsystem List Screen [Automatic detection of Disk Array Subsystems connected by FC] When you select [Automatic detection of Disk Array Subsystems connected by FC], disk arrays with the FC connection are automatically detected and monitored. (ii) [Disk Array Subsystem List] [Disk Array Subsystem List] displays the disk array information currently registered.
Chapter 1 Server Installation (v) [Edit] button To modify a disk array, select a disk array you want to edit and click the [Edit] button, or double-click the disk array and edit it on the Edit screen (Figures 1-4 and 1-5). (vi) (vii) Figure 1-3 Disk Array Subsystem - Add Screen - 1 (vi) [Specification by IP Address] To monitor a disk array in TCP/IP connection, select [Specification by IP Address] to display the IP address addition screen (Figure 1-4).
Chapter 1 Server Installation (ix) [Sub IP Address] In [Sub IP Address], up to two IP addresses can be specified for the disk arrays with two SVPs. iSM connects to the IP address or that specified for the host name (port number: 2730) to conduct monitoring. (x) Figure 1-5 (x) Disk Array Subsystem - Add Screen - 3 Disk Number Entry field In an entry field on the screen as shown in the figure above, specify a disk number. can be specified for a disk number.
Chapter 1 Server Installation 11..33..22 S Seettttiinngg U Usseerr IInnffoorrm maattiioonn User information is set in the following screen. iSM server uses user information as an account. this information in order to identify the user who connects by iSM client. iSM server uses This information is composed of user names, passwords, and user levels (refer to explanation of the “User-Add” screen given later for details).
Chapter 1 Server Installation (i) [User List] [User List] displays the list of users currently registered. This user name is used for obtaining authorization to connect with an iSM server from an iSM client, and display and control the disk array information form the iSM client. (ii) Up to 100 user names can be registered in the User List. [Add] button To add a user, use the [Add] button to open the Add screen (Figure 1-7).
Chapter 1 Server Installation 11..33..33 S Seettttiinngg LLiinnkk IInnffoorrm maattiioonn Set link information to use the event link function. For details on the event link function, refer to 3.6 “Event Link”. Set link information on the Setting Utility screen shown below. To start the Setting Utility screen, select [Start] → [Programs] ([All Programs] for Windows Server 2003) → [Storage Manager Server] → [Setting Utility], or select [Server Menu] → [Setting Utility].
Chapter 1 Server Installation (ii) SMTP Server In [SMTP Server], specify the SMTP server to which mails are sent within 235 characters. (iii) SMTP Port In [SMTP Port], specify the port number of the SMTP server to which mails are sent. A value from 1 to 65535 can be specified. The default value is 25. (iv) POP Server In [POP Server], specify the POP server to access for authentication when sending mails within 235 characters.
Chapter 1 Server Installation (2) Mail Header File Setting screen (i) (ii) (iii) Figure 1-9 (i) Mail header file contents Write the mail header file contents. (ii) Mail Header File Setting Screen For details, refer to Appendix B “Environment Definition Language”. [Save] button Saves the mail header file with the displayed contents and returns to the Link Information Setting screen (Figure 1-8).
Chapter 1 Server Installation (3) Link-Add screen (i) (ii) (iii) (iv) Figure 1-10 (i) Link Item Addition Screen Action Level Select the execution level of the action performed for the message of iSM. (ii) Action Select the action (the sending of mail or the execution of a batch file or program) to be taken for the message of iSM. (iii) Mail Address If [Mail Transmission] is selected, specify the mail address of the destination. specifying the mail address.
Chapter 1 Server Installation 11..33..44 S Seettttiinngg P Peerrffoorrm maannccee IInnffoorrm maattiioonn Set performance information on the Setting Utility screen shown below. Since the default values are recommended for the information, it is not necessary to make any settings on this screen in ordinary operation.
Chapter 1 Server Installation (ii) PSL Output Interval Specify the interval at which statistical information is collected and output to the statistical information history file. The default interval is 5 minutes. If changing the interval, specify a value from 1 to 60. (iii) Adjustment of Output Interval Statistical information may not be output at the currently specified interval if there are too many disk array components.
Chapter 1 Server Installation 11..33..55 S Seettttiinngg D Deettaaiilleedd IInnffoorrm maattiioonn (1) Detailed information screen - 1 Set agent information, client information, state monitoring information, log information, and configuration information on the Setting Utility screen shown below. Since the default values are recommended for the information, there is no need to make any settings on this screen in ordinary operation.
Chapter 1 Server Installation • In [Agent Information], set information regarding agent management (i) Receive SNMP Trap Select the receiving method in [Receive SNMP Trap]. SNMP trap is information sent from the disk array to notify the iSM server of state transition of hardware, etc. It is enabled only for disk arrays monitored by TCP/IP connection. 1. Don’t Receive: SNMP trap is not received. Use the SNMP Trap Service: SNMP trap is received via the SNMP trap service.
Chapter 1 Server Installation y Port Name Don’t Check: does not execute duplicated check. Check: executes duplicated check. • In [Log Information] specify information regarding logs. (vi) Log File Folder In [Log File Folder], specify a folder that saves a file for outputting operation logs of iSM server. the folder, use the [Browse] button to specify an existing folder. To change Specification uses up to 245 bytes. For operation logs, refer to 3.5 “Log Output”.
Chapter 1 Server Installation (ix) (x) (xi) (xii) (xiii) (xiv) (xv) (xvi) (xvii) (xviii) (xix) Figure 1-13 Detailed Information Screen - 2 • In [File Transfer Information], specify information regarding the file transfer function. To transfer files between the iSM server and iSM client, the iSM internally uses the FTP through the following operations of the iSM client.
Chapter 1 Server Installation (x) FTP Password Specify the password of the user specified for [FTP User Name]. If using “anonymous” or “ftp” as the FTP user, specify the mail address. The FTP user password can be specified with up to 58 bytes. (xi) FTP Password Confirmation For confirmation, enter the same value as for [FTP Password]. (xii) IP Address of FTP Site Specify the IP address to be used as the FTP connection destination from the iSM client.
Chapter 1 Server Installation * In particular, to operate the FTP service under cluster control in cluster environment, you should place the iSM server and the FTP service in the same fail over group on the local disk. (xvi) Virtual Directory Path If using a virtual directory, specify the path for the user, specified for [FTP User Name], to access [Temporary Folder] through the FTP. The path can be specified with up to 192 bytes.
Chapter 1 Server Installation The file transfer function of iSM is operated with FTP. An FTP command of Windows is used on the iSM client side and an FTP server of each OS is used on the iSM server. In this case, only active mode (PORT mode) is used as FTP data transfer function. Therefore, if there is a firewall or NAT in the network between the iSM client and the iSM server, the file transfer function may not be available.
Chapter 2 Client Installation Chapter 2 Client Installation 22..11 O Op peerraattiin ng gE En nvviirro on nm meen ntt (1) Network Environment Setting Because TCP/IP socket communication is used between the iSM server and iSM client, which are operated on the PC, TCP/IP connection environment with the concerned server should be bound for network environment definitions of personal computer.
Chapter 2 Client Installation 22..22 IIn nssttaallllaattiio on n aan nd dS Seettttiin ng g 22..22..11 iiS SM MC Clliieenntt IInnssttaallllaattiioonn The iSM client should be pre-installed on the personal computer. To install the iSM client, follow the procedure below. (1) Log on as the Administrator. (2) Select an installation program by using [Add/Remove Programs] ([Add or Remove Programs] for Windows XP or Windows Server 2003) in [Control Panel].
Chapter 2 Client Installation (5) If the iSM client is installed in the environment in which ESMPRO Manager has been installed, a screen for confirming link with ESMPRO Alert Manager appears. Make setting on the screen as needed. For details, refer to 3.7.4 “Link between ESMPRO Manager and ESMPRO Alert Manager”. (6) After installation, various settings are needed on the Environment Settings screen. For details, refer to 5.2.1 “Client Start” and Help of the iSM client.
Chapter 2 Client Installation 22..22..22 iiS SM MC Clliieenntt U Unniinnssttaallllaattiioonn To uninstall the iSM client, follow the procedure below. (1) Log on as the Administrator. (2) Remove “Storage Manager Client” by using [Add/Remove Programs] ([Add or Remove Programs] for Windows XP/Windows Server 2003) in [Control Panel]. Because setting information etc. is not deleted, reinstallation is easy. Uninstalling the iSM client deletes all of the icons on the desktop and the menu items.
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Part II Functions
Chapter 3 Basic Functions Chapter 3 Basic Functions Chapter 3 explains the function that can be used when the iSM is introduced. The basic function provides the following function necessary for disk array operations such as the display function of physical disk configuration in the disk array and logical disk configuration that can be recognized from the business server.
Chapter 3 Basic Functions 33..11..11 S Suum mm maarryy ooff FFuunnccttiioonn (1) Display Function The display function shows the information of the disk array, physical resource configuration that configures the disk array and the information of logical disk recognized by a business server through an iSM client.
Chapter 3 Basic Functions Physical components Section Display Information Physical disk related Number (Group number - Position number) (Operating) status Capacity Rotation speed Product ID Product Rev Serial number RANK number (*2) Pool Number (*1) Pool Name (*1) Section (Rebuilding) Progress ratio Configuration logical disk list Controller related Component type (*3) (Operating) status Information of each component (*4) Disk enclosure related Component type (*5) (Operating) status Information of
Chapter 3 Basic Functions Menu Bar Title Bar Toolbar Information List Display Area Configuration Display Area Message Display Area Status Bar Figure 3-2 iSM Main Window (1) Title Bar Displays the element name currently selected in the configuration display area, in the following format: State - (element name) If more than one connection is defined, the Title Bar displays the nickname of a connection and the element name currently selected in the configuration display area, in the following format: n
Chapter 3 Basic Functions (5) Configuration display area Displays the configuration (physical/logical) of the disk array as a management object in a configuration display area.
Chapter 3 Basic Functions The component layer displays a list of components and each component’s operating/monitoring state with the icon. *1 Pool-related information is displayed if the disk array to be monitored is a disk array with pool. (c) Individual component layer It displays the logical disk and physical disk list, and each operating status/monitoring state through icons.
Chapter 3 Basic Functions 33..11..33 D Diisskk A Arrrraayy IInnffoorrm maattiioonn D Diissppllaayy Disk array information is displayed in both “Disk Array Subsystem list screen” which is displayed in the configuration display area and information list display areas, and “Disk Array Subsystem details information screen” which is displayed as disk array property information. In this section, each item displayed as disk array information is described.
Chapter 3 Basic Functions Table 3-2 Display Icons Icon l, Status etc. These icons are monitoring state where all disk array components are in normal status. The icon’s shape differs by disk array type. This icon is a monitoring state where an event or fault (except critical fault) that needs “maintenance” occurred in any disk array components. (Note 1 and 2) This icon is a monitoring state where a critical fault occurred in any disk array components.
Chapter 3 Basic Functions (ii) Disk Array Subsystem Name Names for identifying disk arrays uniquely. An optional name can be set to the disk array. Refer to 3.3 “Nickname Setting” for setting method. (iii) State Displays integrated operating state in the whole disk array at “State” column. Ready: All disk array components are in normal operation. Ready (Maintenance): An event that needs “maintenance” occurs in any disk array. Fault: “Fault” occurs in any disk array component.
Chapter 3 Basic Functions (2) Disk Array Subsystem details information screen These screens (Figures 3-5, 3-6, and 3-7) are displayed if selecting (click the left button) optional disk array and selecting by right clicking → [Properties] (or [View]→ [Properties] from menu) in configuration display area and information list display, displaying detailed information of the disk array. Figure 3-5 Disk Array Subsystem Details Information-1 (i) Name The identification information of disk array.
Chapter 3 Basic Functions (iv) Product ID Displays the product model name (maximum of 16 characters) in the disk array. (v) Product FW Rev Displays the Product Revision (4 characters) in the disk array. (vi) Serial Number Displays the product number (16 characters) in the disk array. (vii) SAA The identification information of disk array. The display contents are the same as (1) “Disk Array Subsystem list screen” (viii) World Wide Name Displays the WWNN (World Wide Node Name) of the disk array.
Chapter 3 Basic Functions Even if a user has made a contract for the maintenance service, “0000000000” may be displayed depending on the combination of iSM and the disk array. (xiv) Revision of Storage Control Software Displays the revision of storage control software. Figure 3-6 Disk Array Subsystem Details Information-2 (xv) Access Control information Displays information on Access Control of the disk array.
Chapter 3 Basic Functions Figure 3-7 Disk Array Subsystem Details Information-3 (xvi) Product state Displays the product information of the disk array.
Chapter 3 Basic Functions 33..11..44 C Coom mppoonneenntt IInnffoorrm maattiioonn D Diissppllaayy When selecting (click the left button) the disk array in configuration display area, the screen (dashed line in Figure 3-8) is displayed and the operating state in each component is displayed.
Chapter 3 Basic Functions Table 3-3 Display Icons Status Icon Component (pool) is in normal operation (*1) Component (logical disk) is in normal operation Component (physical disk) is in normal operation Component (controller) is in normal operation Component (disk enclosure) is in normal operation The event or fault (except critical fault) that needs “maintenance” in any component occurs (Note 1 and Note 2) “Critical fault” occurs in any component (Note 2) This shows that “threshold excess” occurred in
Chapter 3 Basic Functions (ii) Type Displays the disk array component such as “Pool (*1)”, “Logical Disk”, “Physical Disk”, “Controller” and “Enclosure” at “Type” column. (iii) State Displays the integrated operating state by the disk array component in “State” column. Ready: Entire disk array component is in normal operation. Ready (Maintenance): An event whereby “maintenance” is needed occurs in any disk array component. Fault: (iv) “Fault” occurs in any disk array component.
Chapter 3 Basic Functions Figure 3-9 Pool List Screen (i) Icon (Pool Operating state/Monitoring state) Displays the operating state/monitoring state of pool with the icon next to pool number. Table 3-4 Display Icons Icon Status Pool is in normal operation An event whereby “caution” is needed occurs in pool “Fault” occurs in pool This shows that “threshold excess” occurred in pool. This icon shows that the disk array is in monitoring stop status or under configuration setting.
Chapter 3 Basic Functions If a threshold excess occurred in pool for snapshot, the icon “ ” is displayed. If, however, the integrated operating state of pool is faulty or an event or fault (except critical fault) that needs “maintenance” occurred, the icon displays the integrated operating state. For details on actions to be taken when a threshold excess occurred, refer to the “Snapshot User's Manual (Function Guide)” (IS030). (ii) Pool Number Displays pool number (4 hexadecimal digits).
Chapter 3 Basic Functions (ix) Snapshot Capacity Displays the capacity of the snapshot reserve area in Gigabyte units (1 G byte=1,073,741,824 bytes) to 1 decimal place. (Truncate it at the second decimal place. However, displays 1 byte to 100 Megabytes as 0.1.) (x) Snapshot Used Capacity Displays the used capacity of the snapshot reserve area in Gigabyte units (1 G byte=1,073,741,824 bytes) to 1 decimal place. (Truncate it at the second decimal place. However, displays 1 byte to 100 Megabytes as 0.1.
Chapter 3 Basic Functions (i) Name Displays the pool name. The display contents are the same as (1) “Pool list screen”. (ii) Pool Number Displays the pool number. The display contents are the same as (1) “Pool list screen”. (iii) Pool Type Displays the pool type. (iv) Basic: Basic pool Dynamic: Dynamic pool State Displays the operating state of pool. The display contents are the same as (1) “Pool list screen”. (v) Expansion State Displays the expansion state of pool.
Chapter 3 Basic Functions (xi) Physical Disk List Displays information on the physical disks making up the target pool (physical disk number “PD group number (2 digits in hexadecimal) - physical disk number (2 digits in hexadecimal)” and state). If the expansion state of the pool is either Expanding or Expand-Fail, the physical disks subject to expansion are not displayed on the list.
Chapter 3 Basic Functions (xii) Snapshot Capacity Displays the total snapshot capacity. The display contents are the same as (1) “Pool list screen”. (xiii) Snapshot Used Capacity Displays the used snapshot capacity. The display contents are the same as (1) “Pool list screen”. (xiv) Snapshot Threshold Displays the snapshot threshold. The display contents are the same as (1) “Pool list screen”. (xv) Control Capacity of Snapshot Displays the snapshot control capacity.
Chapter 3 Basic Functions 33..11..66 LLooggiiccaall D Diisskk IInnffoorrm maattiioonn D Diissppllaayy The logical disk information is displayed in “logical disk list screen” which is displayed in the configuration display area and information list display area, and “logical disk details information screen” which is displayed as logical disk property information. In this section, each item indicated as logical disk information is described.
Chapter 3 Basic Functions (i) Icon (Operating state/Monitoring state of logical disk) Displays the operating state/monitoring state of logical disk with the icon next to logical disk number. Table 3-5 Display Icons Status Icon Logical disk is in normal operation An event whereby “Caution” is needed occurs in logical disk “Fault” occurs in logical disk These icons show that the disk array is in monitoring stop status or under configuration setting.
Chapter 3 Basic Functions (v) Attn.(expand-fail): Fails in RANK expansion Fault: “Fault” occurs in logical disk Fault (media error): “Media fault” occurs in logical disk RAID Displays RAID type of logical disk in any of the following at “RAID” column. “0”: RAID 0 “1”: RAID 1 “5”: RAID 5 “6”: RAID 6 “10”: RAID 10 “50”: RAID 50 (vi) Capacity Displays the capacity of logical disk in Gigabyte units (1G byte=1,073,741,824 bytes) to 1 decimal place. (Truncate less than 2 decimal places.
Chapter 3 Basic Functions (xi) Purpose Displays the purpose of a logical disk in any of the following at “Purpose” column. This column does not appear when ReallocationControl is not purchased.
Chapter 3 Basic Functions (2) Logical Disk details information screen These screens (Figures 3-13, 3-14, and 3-15) are displayed if selecting (click the left button) optional logical disk and selecting by right clicking → [Properties] (or [View]→[Properties] from menu) in configuration display area or information list display area, displaying detailed information of the logical disk. Figure 3-13 Logical Disk Details Information-1 (i) Name Displays the logical disk name.
Chapter 3 Basic Functions (v) RAID Displays the RAID type of logical disk. The display contents are the same as (1) “Logical Disk list screen”. If the pool to which the target logical disk belongs is a dynamic pool, displays the configuration ratio of the data disk and the parity disk after the RAID type, like “6(4+PQ)”. (vi) Capacity Displays the capacity of logical disk. (vii) RANK/Pool Number Displays the RANK and pool numbers The display contents are the same as (1) “Logical Disk list screen”.
Chapter 3 Basic Functions (xvi) Physical Disk List The physical disk number “PD group number (2 hexadecimal digits) - physical disk number (2 hexadecimal digits)”, which configures target logical disk, and the status are displayed. For the disk arrays with pool, displays information on the physical disks contained in the pool to which the target logical disk belongs.
Chapter 3 Basic Functions (ii) LD Set Displays the LD Set where the specified logical disk is bound. Figure 3-15 Logical Disk Details Information-3 The information related to snapshot is displayed. * The [Snapshot] tab is not displayed, if you do not buy snapshot (DynamicSnapVolume) or the selected logical disk is not a volume related to snapshot (a snapshot related volume is a volume of which snapshot type is BV, SV, LV, SDV, or SV*). (i) Snapshot Type Displays the snapshot type.
Chapter 3 Basic Functions (v) Logical Disk Name Displays the logical disk name (up to 24 characters) of the connecting logical disk. (vi) Snapshot Type Displays the snapshot type of the connecting logical disk. The display contents are the same as (1) “Logical Disk list screen”.
Chapter 3 Basic Functions 33..11..77 P Phhyyssiiccaall D Diisskk IInnffoorrm maattiioonn D Diissppllaayy Physical disk information is displayed in “Physical Disk list screen” displayed in the configuration display area and information list display areas, and in “Physical Disk detailed information screen” displayed as physical disk property information. In this section, each item shown as physical disk information is described.
Chapter 3 Basic Functions (i) Icon (Operating state/Monitoring state of Physical Disk) Displays the operating state of physical disk with the icon next to the physical disk number. Table 3-6 Display Icons Status Icon Physical disk is in normal operation The event whereby “Preventive maintenance” is needed occurred in physical disk. This shows one alternative physical disk failed and the other alternative physical disk is used.
Chapter 3 Basic Functions (vi) Pool Name Displays the name of the pool to which the physical disk belongs. * The name is displayed only for the disk arrays with pool. (vii) Classification Displays the classification of target physical disk in any of following at “Classification” column.
Chapter 3 Basic Functions (i) Number Displays the physical disk number. The display contents are the same as (1) “Physical Disk list screen”. (ii) State Displays the operating state of physical disk and the occurrence of event. The display contents are the same as (1) “Physical Disk list screen”. (iii) Capacity Displays the capacity of physical disk. (iv) Rotation Speed Displays the number of rotation (unit: rpm) of target physical disk.
Chapter 3 Basic Functions 33..11..88 C Coonnttrroolllleerr IInnffoorrm maattiioonn D Diissppllaayy The information of a controller is displayed on the following screens: y Controller list screen that is displayed in the information list display area y Controller detail information screen that is displayed as the information of controller’s properties This section explains items displayed as controller information.
Chapter 3 Basic Functions Table 3-7 Display Icons Icon Status etc. (Ready) Component is in normal operation (Offline) An event whereby “Attn” is needed occurred in component. (Fault) “Fault” occurred in component (If component type is Temperature Alarm, it indicates abnormal temperatures.) These icons show that the disk array is in monitoring stop status or under configuration setting. etc. (Ready) (ii) (Offline) This shows monitoring stop status or configuration setting.
Chapter 3 Basic Functions (iv) State Displays the operating state in component related to controller in any of following at “State” column. Ready: Component of controller is in normal operation Attn.(nolicense): The program product “BaseProduct” has not been installed. (Displayed only for the Host Director) Attn.(rebuilding): Component of controller is in the data rebuilding state (Displayed only for Cache Module) Attn.
Chapter 3 Basic Functions (2) Controller detail information screen Select (left-click on) an arbitrary controller in the information list display area, right-click on it, and select [Properties] (or [View] on the menu bar → [Properties]). The Controller properties screen (Figure 3-19) appears displaying the detailed information of the selected controller. Figure 3-19 Controller Detail Information Screen The information to be displayed varies depending on the selected component.
Chapter 3 Basic Functions 33..11..99 D Diisskk E Enncclloossuurree IInnffoorrm maattiioonn D Diissppllaayy The information of a disk enclosure is displayed on the following screens: y Disk enclosure list screen that is displayed in the information list display area y Disk Enclosure properties screen that is displayed as the information of disk enclosure’s properties This section explains items displayed as disk enclosure information.
Chapter 3 Basic Functions Table 3-9 Display Icons Icon (ii) Status (Ready) Component (disk enclosure) is in normal operation. (Offline) Component is separated or does not exist (Fault) “Fault” occurred in component (If component type is Temperature Alarm, it indicates temperature abnormalities or sensor fault.) (Ready) These icons show that the disk array is in monitoring stop status or under configuration setting. (Offline) This shows monitoring stop status or configuration setting.
Chapter 3 Basic Functions (2) Disk Enclosure properties screen Select (left-click on) an arbitrary disk enclosure in the information list display area, right-click on it, and select [Properties] (or [View] on the menu bar → [Properties]). The Disk Enclosure properties screen (Figure 3-21) appears displaying the detailed information of the selected disk enclosure. Figure 3-21 Disk Enclosure Properties Screen The information to be displayed varies depending on the selected component.
Chapter 3 Basic Functions 33..22 S Sttaattee M Mo on niitto orriin ng g The state monitoring function monitors the generation of the following events in the disk array which is an object of iSM.
Chapter 3 Basic Functions 33..22..11 FFuunnccttiioonn O Ouuttlliinnee (1) Monitoring Events Status monitoring function provides a function which monitors generation / transition of event indicated in Table 3-11 for the components of disk array which is an object of control. Section Component Table 3-11 Monitoring Event List Element Physical Disk Controller (Disk) Enclosure ready info Info(inactive) info fault error attn.(rebuilding) notice attn.(powering up) notice attn.
Chapter 3 Basic Functions 33..22..22 D Deessccrriippttiioonn ooff S Sccrreeeenn aanndd O Oppeerraattiioonn This section describes the instructions of status monitoring information display image and monitoring control operation in the iSM client. (1) Monitoring information display Information monitored by the iSM server is displayed as “Message Output” and “Status Value Reflection” via iSM client.
Chapter 3 Basic Functions Table 3-12 Fault Status Reflection Disk Array Layer Component Layer Individual Component Layer Pool Serious Fault Fault LD PD or Controller or Enclosure or Ready (Maintenance) or or Fault Pool Ready (Maintenance) LD or or or PD Attention/Offline/I nfo Controller or Enclosure or Pool LD Ready * 1. PD Ready etc. Controller etc. Enclosure Ready Pool-related information is displayed if the disk array to be monitored is a disk array with pool.
Chapter 3 Basic Functions (2) Monitoring Start/Stop In the iSM server, monitoring is automatically carried out for the disk array specified by the Environment Definition File (iSMsvr.conf) when the server starts-up. When you wish to temporarily stop/resume monitoring for the specific disk array due to maintenance or configuration changes, the following operation should be executed. In order to utilize this function, user level should be L3.
Chapter 3 Basic Functions 33..33 N Niicckkn naam mee S Seettttiin ng g Nickname setting function is used via iSM client to set disk array name, logical disk name (and disk OS Type), and port name for the disk array which is the object of iSM monitoring. By setting these names so that they match to the identification information of the individual daily work processing systems that use the disk arrays, efficient control of the disk array can be achieved.
Chapter 3 Basic Functions 33..33..22 D Deessccrriippttiioonn ooff S Sccrreeeenn aanndd O Oppeerraattiioonn This section explains the image of set information in the iSM client and the operation for setting information. (1) Disk Array Name Setting Disk array name can be set with the following procedure.
Chapter 3 Basic Functions * Other Errors * When “Setting Failed (nn)” is displayed for setting process of disk array name, it is considered that the errors are detected after completion of I/O for disk array. Check by the browser whether the disk array setting has been executed, and set again if necessary. (2) Disk Array Setting Condition and Naming Rule (a) Setting Condition Disk array name should be set under the following conditions. (Settings other than the followings are treated as parameter errors.
Chapter 3 Basic Functions (b) In [New OS Type] or [New Name] Edit Box, input a logical disk name following the rules defined in (4) “OS Type/Logical Disk Name Setting Conditions and Naming Rules” and click [OK] button. (c) As a result of the setting, the following information is displayed in the dialog. Table 3-14 Execution Result Dialog Message State “Setting has been completed” Execution result is normal.
Chapter 3 Basic Functions If the logical disk to be set is a snapshot related volume (of which snapshot type is BV, SV, LV, SV*, or SDV), the OS type cannot be changed. The [New OS Type] edit box is grayed. (b) Setting Conditions A logical disk name should be set according to the conditions below. (Settings other than those listed below are processed as parameter errors.) • 1-byte alphanumeric characters including upper- and lowercase characters.
Chapter 3 Basic Functions (iii) As a result of the setting, the following information is displayed in the dialog. Table 3-16 Execution Result Dialog Message State “Setting has been completed” Execution result is in normal “Setting information is incorrect” Parameter Error “Same name exists” Same name exists “Error occurred in the access to the Disk Array Subsystem” Access error occurred.
Chapter 3 Basic Functions 33..44 F Faau ulltt M Mo on niitto orriin ng g All messages of iSM are outputted on the message display area of client screen during the client connection. These are the fault monitoring functions for each client disk array. This fault monitoring function is described below. 33..44..11 D Deessccrriippttiioonn ooff tthhee FFuunnccttiioonn The fault monitoring functions of iSM are the following.
Chapter 3 Basic Functions 33..55 L Lo og gO Ou uttp pu utt A message of iSM is output to operation log and event log. The details of a log output are explained below. 33..55..11 D Deessccrriippttiioonn ooff FFuunnccttiioonn Log output function of iSM is as follows. (1) Outputs messages to operation log. (2) Outputs important messages to event log. (3) Changes the output file when the size of an operation log exceeds the maximum. 33..55..
Chapter 3 Basic Functions (1) Log file One message output by iSM server is saved as one record into the outputting log file. When the log file exceeds the specified size, it is initialized after copying to a generation file. File size: 1 to 10 (MB) Default is 1MB; can be specified by environment setting. File name: “iSM_Log” + .log (2) Generation file A generation file is a backup file of the log file, and is created with maximum of 99 files.
Chapter 3 Basic Functions Example 2: File change processing when generation files are created up to 99 [Before file change processing] Generation management file 16 99 17 [After file change processing] Log file being output Generation management file 17 Thu May 15 21 … Log file being output [ EOF ] 99 Log file is initialized Thu May 15 45 … 17 01 01 Updated Generation files Generation files Example 3: File change processing when a generation management file does not exist (including defa
Chapter 3 Basic Functions 33..55..33 R Reeccoorrdd FFoorrm maatt 33..55..33..
Chapter 3 Basic Functions (2) Output image to operation log (Log File) Thu May 15 17:30:29 2000 0000003258 Info Thu May 15 17:30:29 2000 0000016305 Info iSMlogd iSMlogd iSM00000: This is example msg iSM04030 : Last message repeated 2 times When the same message is continuously outputted for 3 times or more, a summarized record that shows the first message and number of times the message is outputted.
Chapter 3 Basic Functions 33..55..33..
Chapter 3 Basic Functions 33..66 E Evveen ntt L Liin nkk Event link function is one of the iSM functions. With this function, mails that report events, or execution files or batch files are started up on the monitoring server, according to the specified definitions, based on messages informed by iSM. 33..66..11 D Deessccrriippttiioonn ooff tthhee FFuunnccttiioonn The event link function of iSM is as follows.
Chapter 3 Basic Functions 33..66..33 O Ouuttlliinnee ooff O Oppeerraattiioonn If the definition for the message level of a message that has arrived is registered with environment settings, the defined actions are executed. As actions for message levels, starting a batch file or program take precedence over mail transmission.
Chapter 3 Basic Functions 1. Mail address to input on the “FROM:” line must be a complete one that includes domain name. 2. Various header lines in accordance with RFC822 can be written in the header part. 3. Any contents can be described in the body part. 4. The size of the whole header file must be less than 1KB. Also, one line must be less than 256 bytes (including blank / tab / carriage return). 5.
Chapter 3 Basic Functions 33..77 E ES SM MP PR RO OL Liin nkk iSM has a function for linking with ESMPRO as described below. ESMPRO Agent needs to be installed in advance to a server where iSM operates. 33..77..
Chapter 3 Basic Functions Figure 3-28 Alert Report Screen (2) Call of the client functions of iSM from ESMPRO Manager When an iSM client is installed on the machine where ESMPRO Manager has been installed, an iSM client is registered to the ESMPRO operation window as an operation monitoring tool. This enables ESMPRO to perform integrated monitoring including business servers and storage.
Chapter 3 Basic Functions 33..77..33 D Diisskk A Arrrraayy FFaauulltt R Reeppoorrtt ESMPRO Agent must be installed in advance on the server where iSM server runs when maintenance contract for a disk array is made. If a fault occurs in the disk array monitored by iSM, the fault report function that is one of the ESMPRO Agent functions can be used through event logs on a server machine. The fault report function enables you to report a fault to maintenance engineer directly and get maintenance service. 33..
Chapter 3 Basic Functions (iii) When the following screen appears, click [Set]. Figure 3-31 Alert Type Link Setting Tool Screen-1 If the tool has already been set to make a report by ESMPRO Alert Manager, the following screen appears. Click [Cancel] to close the screen. Figure 3-32 Alert Type Link Setting Tool Screen-2 If the Alert Type Link setting tool is started in the environment where ESMPRO Manager is not installed, the following screen appears.
Chapter 4 Server Menu Chapter 4 Server Menu The Server Menu is a menu for calling environment setting and operation change of the iSM server. 44..11 O Op peerraattiio on nM Meetth ho od d The Server Menu is activated via the authority of a user in the Administrators group, by selecting the [Server Menu] in the [Storage Manager Server] in the [Programs] ([All Programs] for Windows Server 2003) folder from the [Start] button in the task bar.
Chapter 4 Server Menu 44..22 F Fu un nccttiio on nss This section explains the functions that can be performed through the iSM server menu. 44..22..11 E Ennvviirroonnm meenntt S Seettttiinngg Environment setting is made by calling the Storage Manager Setting Utility to define the operating environment of the iSM server.
Chapter 4 Server Menu (2) CSV Conversion Tool The CSV Conversion Tool extracts statistic information from the statistic information history/summarized files of iSM and turns it into character string data for output in the CSV format. Spreadsheet software, etc. is used to display the contents of a CSV-format output file in a graph or to make various types of analysis later.
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Part III Operations
Chapter 5 Normal Operation Chapter 5 Normal Operation 55..11 S Seerrvveerr S Sttaarrtt//S Stto op p Once the iSM server is installed, it starts/stops automatically when the system starts/stops. To prevent the iSM server from automatically starting during reboot of the system, click [Start] → [Programs] ([All Programs] for Windows Server 2003) → [Administrative Tools] → [Services], specify [NEC Storage Manager], and switch the startup type from [Automatic] to [Manual]. 55..11..
Chapter 5 Normal Operation 55..22 C Clliieen ntt S Sttaarrtt//S Stto op p 55..22..11 C Clliieenntt S Sttaarrtt The iSM client is connected to the iSM server with TCP/IP communication and is the program which graphically implements various functions on a PC. (1) Starting the client Select the [Start] menu → [Programs] ([All Programs] for Windows XP/Windows Server 2003) → [Storage Manager Client] → [Storage Manager Client], and the iSM client starts and the main window appears.
Chapter 5 Normal Operation Figure 5-2 Environment Setting (Individual Setting) Screen (i) Connection Name Enter the nickname for identifying a connection. (This item is mandatory if you specify multiple connections.) The specified connection name is displayed in the title bar of each client screen. When you have started multiple clients, you can determine which server the information on each screen is for from the connection name displayed in its title bar.
Chapter 5 Normal Operation For a connection name, you cannot use a blank and those characters that cannot be used for a file name (\/:,;*?”<>|). If you enter a name containing an unusable character and click the [OK] button, an error dialog box is displayed; enter a connection name again. (ii) IP Address or DNS Name of Server Specify the IP address or DNS name of the iSM server (This item is mandatory). (iii) Port Number of Server In general, the port number does not need to be changed.
Chapter 5 Normal Operation (viii) Display Snapshot-volume (SV) [Display Snapshot-volume] sets whether to display snapshot-volume (SV) when Logical Disk List is displayed on the main window, the Pool Property screen or the Physical Disk Property screen. The default value is Display. This setting is enabled after the client is restarted. This setting is not available for the unit without the snapshot (DynamicSnapVolume) function.
Chapter 5 Normal Operation Figure 5-5 List of Disk Array Subsystems with BaseProduct License Not Unlocked (4) User Level The iSM client user is given the definition at the iSM server side. The user has the user level and the following operations are possible. Level 1 Table 5-1 User Level List Only reference of the status display/monitoring For ordinary user Level 2 Level 1 plus the functions needed for daily operations are permitted.
Chapter 5 Normal Operation and the property screen is displayed. (iv) Select the [Shortcut] tab from the properties screen. (v) After the double quotation of the iSMCL.EXE file name displayed as an item of [Target], add a blank and the name of the desired folder containing connection information. Example: “C:\Program Files\NEC\iSMClient\iSMCL.exe” SG1 Folder containing connection information is located below the installation folder. View the iSMmain.ini (connection IP) or iSMstat.
Chapter 5 Normal Operation 55..22..22 E Eaacchh FFuunnccttiioonn S Sttaarrtt The iSM client has such functions as configuration monitoring, fault monitoring, performance monitoring, replication operation, configuration setting, and snapshot management. In the screen that is activated first, the configuration display area (upper left corner (i)) and the information list display area (upper right corner (ii)) correspond to configuration monitoring.
Chapter 5 Normal Operation 55..33 V Vo ollu um mee L Liisstt C Co om mm maan nd d ((iiS SM Mvvo olllliisstt)) The Volume List command can be executed independently on the server machines where iSM is not installed and reports disk array names and logical disk names of subsystem connected via the fibre channel (FC).
Chapter 5 Normal Operation 55..33..11 S Sttaarrttuupp aanndd TTeerrm miinnaattiioonn ooff V Voolluum mee LLiisstt (1) Startup of Volume List Input “iSMvollist” in the command line, and the Volume List will start. If no option is specified or the -? option is specified, the version information and option list are displayed as shown below. > iSMvollist -? iSMvollist Version n.n.
Chapter 5 Normal Operation • -dp option: Used to display relationships of the disk array specified by disk_array. They are displayed after sorting based on physical disk numbers. When a disk_number is specified, only relationships of the specified physical disk are displayed. • -dh option: Used to display relationships of the disk array specified by disk_array. They are displayed after sorting based on HBTs and LUNs. When an HBT is specified, only relationships of the specified HBT are displayed.
Chapter 5 Normal Operation drive, path: Drive letter the user gives to a volume, or path name of an NTFS folder. You can give a drive letter and path names of multiple NTFS folders for a volume. This falls on [Path] on the screen display. disk_number: Physical disk number that the Windows system allocates uniquely for managing disk devices. This can be specified in decimal 0 to 255. If a character other than “0” to “9” is input, the parameter format error will occur. A part displayed as “Disk No.
Chapter 5 Normal Operation 55..33..22 E Exxaam mpplleess ooff D Diissppllaayy ffoorr E Eaacchh O Oppttiioonn (1) Volume List Creation/Update When -cr option id specified, the volume information is updated. > iSMvollist –cr iSMvollist: Info: iSMvollist: Info: iSM11700: Please wait a minute. iSM11701: Volume list is created successfully. If another process is updating or referring to the volume list, the following error message will appear. iSM11751: Process_name has already started.
Chapter 5 Normal Operation (3) Display of Volume Information Based on Logical Disk Number When -dl option is specified, the volume information is displayed after sorting based on the logical disk number. > iSMvollist -dl Storage4100/07 --- Volume Data Information --LDN(h) HBT LUN(h) Path 0000 h1b2t34 00 D: 0001 h1b2t34 01 E: 0002 h1b2t34 02 F: 0003 h1b2t34 03 G: 0004 h1b2t34 04 0005 h1b2t34 05 - Disk No.
Chapter 5 Normal Operation * If the specified logical disk number does not exist, the following error message will appear. iSM11723: Specified ld_number does not exist in volume list data. (4) Display of Volume Information Based on Logical Disk Name When the -de option is specified, the volume information is displayed after sorting based on the logical disk name.
Chapter 5 Normal Operation (5) Display of Volume Information Based on Drive Letter or Path Name of NTFS Folder When the -dd option is specified, the volume information is displayed after sorting data based on drive letters and path names of NTFS folders. > iSMvollist -dd Storage4100/07 --- Volume Data Information --Path LDN(h) HBT LUN(h) D: 0000 h1b2t34 00 E: 0001 h1b2t34 01 F: 0002 h1b2t34 02 G: 0003 h1b2t34 03 0004 h1b2t34 04 0005 h1b2t34 05 Disk No.
Chapter 5 Normal Operation (6) Display of Volume Information based on Physical Disk Number When the -dp option is specified, the volume information is displayed based on the physical disk number. > iSMvollist -dp Storage4100/07 --- Volume Data Information --Disk No.
Chapter 5 Normal Operation (7) Display of Volume Information based on HBT and LUN When the -dh option is specified, the volume information is displayed based on the HBT and LUN. > iSMvollist -dh Storage4100/07 --- Volume Data Information --HBT LUN(h) LDN(h) Path h1b2t34 00 0000 D: h1b2t34 01 0001 E: h1b2t34 02 0002 F: h1b2t34 03 0003 G: h1b2t34 04 0004 h1b2t34 05 0005 - Disk No.
Chapter 5 Normal Operation For the description of each item, refer to (3) “Display of Volume Information Based on Logical Disk Number”. * When LUN is omitted and only HBT is specified but the specified HBT does not exist, the following error message will appear. iSM11727: Specified HBT does not exist in volume list data. * When an HBT and LUN are specified but the specified HBT or LUN does not exist, the following error message will appear.
Chapter 5 Normal Operation * If no volume list has been created, the following error message will appear. iSM11711: Volume list data does not exist. (9) Display of Volume Information on the Specified Logical Disk Number When -al option is specified, the volume information on the specified logical disk number is displayed. > iSMvollist –al 0 LDN LD Name VAA HBT LUN Disk No.
Chapter 5 Normal Operation (11) Display of Volume Information on the Specified Drive Letter or NTFS Folder Path Name When the -ad option is specified, the volume information on the specified drive letter or path name of an NTFS folder is displayed. > iSMvollist –ad F: LDN LD Name VAA HBT LUN Disk No.
Chapter 5 Normal Operation (13) Display of Volume Information on the Specified Mount Point Volume Name When -av option is specified, the volume information on the specified mount point volume name is displayed. > iSMvollist –av \\?\Volume{0e237a8f-5fb8-11d5-b1d7-009027520bce}\ LDN LD Name VAA HBT LUN Disk No.
Chapter 5 Normal Operation When HBT and LUN are specified, only the information on the specified HBT and LUN is displayed. > iSMvollist -ah h5b1t0 1 LDN LD Name VAA HBT LUN Disk No. Disk Array Volume Name Path 0000h dev000 30000000000000020000 h5b1t0 000h disk1 Storage4100/07 \\?\Volume{4b94d348-58a7-11d5-abc1-806d6172696f}\ G: OS Type WN For explanation of each item, refer to (3) “Display of Volume Information Based on Logical Disk Number” and (8) “Display of Volume Information”.
Chapter 5 Normal Operation (16) Display of Property of Volume List When the -p option is specified, the property information of the volume list is displayed. > iSMvollist -p --- Property of Volume List File --Version 3.2.001 Created 2004/03/12 09:38:46 Owner Host Name W2K3SERVER Disk Array 1 Volume Information 12 Each item is described below. Items may be added when a function is enhanced.
Chapter 5 Normal Operation * The version of the executed volume list command and the execution date are displayed on the first line. Each item is described below. Items may be added when a function is enhanced. Information displayed as [Disk Array List] : The same information as the -d option is displayed. Information displayed as [Volume List] : The same information as the -a option is displayed. Information displayed as [Property of Volume List File] : The same information as the -p option is displayed.
Chapter 5 Normal Operation 55..44..11 S Sttaarrttiinngg//TTeerrm miinnaattiinngg V Voolluum mee LLiisstt D Diissppllaayy This section explains the procedures for starting and terminating the function of Volume List Display. (1) Starting the function of Volume List Display (i) Click the [Start] button of Windows and select [Programs] ([All Programs] for Windows Server 2003) → [Storage Manager Volume List] → [Volume List Display]. (ii) The screen of Volume List Display appears.
Chapter 5 Normal Operation 55..44..22 S Sccrreeeenn ooff V Voolluum mee LLiisstt D Diissppllaayy Figure 5-9 shows the layout of the screen of Volume List Display. (i) (ii) (iii) (vi) (vii) (viii) (ix) (x) (xi) (xii) (xiii) (xiv) (xv) (iv) (v) Figure 5-9 Layout of Volume List Display Screen (i) Title bar Displays the title of the Volume List Display function. (ii) Menu bar For details on each item of the menu bar, refer to 5.4.3 “Menu Item List”.
Chapter 5 Normal Operation (vi) Disk Array Subsystem selection combo box Clicking the pull-down button displays the list of disk arrays currently registered in the Volume List file. (vii) Drive Letter/Path Name Displays path information in the Volume List file. (viii) Volume Name Displays volume names in the Volume List file. (ix) Disk No. Displays physical disk numbers in the Volume List file. (x) Volume Definition Displays the identification information of the control volume definition.
Chapter 5 Normal Operation 55..44..33 M Meennuu IItteem m LLiisstt This section explains the items on the menu bar of the screen of Volume List Display. File Create/Update Volume List 5.4.6 “Volume List Creation/Update” CSV Output of Information List 5.4.7 “CSV Output of Information List” Properties 5.4.8 “Display of Volume List Properties” Exit 5.4.1 “Starting/Terminating Volume List Display” View Toolbar 5.4.9 “View/Hide of Toolbar” Status bar 5.4.
Chapter 5 Normal Operation 55..44..44 D Diissppllaayy LLiisstt ooff V Voolluum mee IInnffoorrm maattiioonn Starting the function of Volume List Display lists all the volume information of the Volume List. Execution procedure (i) Click the [Start] button of Windows and select [Programs] ([All Programs] for Windows Server 2003) → [Storage Manager Volume List] → [Volume List Display]. (ii) The Volume List Display screen is started and volume information appears.
Chapter 5 Normal Operation 55..44..55 S Seelleeccttiioonn D Diissppllaayy bbyy D Diisskk A Arrrraayy Click the pull-down button of Disk Array Subsystem selection combo box on the screen of Volume List Display, and select the target disk array. The information of only the selected disk array is displayed. Execution procedure (i) Select the target disk array from the Disk Array Subsystem selection combo box on the screen of Volume List Display.
Chapter 5 Normal Operation (ii) Clicking the [OK] button executes Create/Update Volume List. Clicking the [Cancel] button cancels Create/Update Volume List and returns to the screen of Volume List Display. (iii) The following message is displayed when the Volume List has been created/updated normally. Figure 5-13 Confirmation Screen for Create/Update Volume List (iv) Clicking the [OK] button returns to the screen of Volume List Display screen.
Chapter 5 Normal Operation (iii) Specify the file name. The default file name is “vollist.csv”. (iv) Click the [Save] button to save the input information. Clicking the [Cancel] button returns to the Volume List Display screen without saving data. (v) When the file is saved successfully, the following message is displayed: Figure 5-15 Confirmation Screen for CSV Output of Information List (vi) Clicking the [OK] button returns to the screen of Volume List Display.
Chapter 5 Normal Operation 55..44..88 D Diissppllaayy ooff V Voolluum mee LLiisstt P Prrooppeerrttiieess To confirm properties of Volume List, select [File] → [Properties] on the screen of Volume List Display. Execution procedure (i) To display the following properties, select [File] → [Properties] on the screen of Volume List Display. (ii) To return to the screen of Volume List Display, click the [Close] button.
Chapter 5 Normal Operation 55..44..99 V Viieew w//H Hiiddee ooff TToooollbbaarr To select view or hide of the toolbar, select [View] → [Toolbar] on the screen of Volume List Display. View Figure 5-18 View of Toolbar Hide Figure 5-19 Hide of Toolbar 55..44..1100 V Viieew w//H Hiiddee ooff S Sttaattuuss B Baarr To select display or hide of the status bar, select [View] → [Status bar] on the screen of Volume List Display. View Figure 5-20 View of Status Bar Hide Figure 5-21 Hide of StatusBar 55..44..
Chapter 5 Normal Operation 55..44..1122 D Deeffiinniittiioonn ooff C Coonnttrrooll V Voolluum mee To start the screen for defining the control volume, select [Operation] → [Define Control Volume] on the screen of Volume List Display. The control volume is a volume used to operate the data replication or snapshot function from a business server. If you do not use the data replication operation command or the snapshot operation command, you do not need to define the control volume.
Chapter 5 Normal Operation Display Item Description LD-snapshot Information Displays information about LD snapshot. LDN, OS Type, LD Name, Snapshot Attribute LDN, OS Type, LD Name, LD Capacity, Snapshot Attribute LDN, OS Type, LD Name, Snapshot Attribute < Link Control LD List> LDN, OS Type, LD Name, Snapshot Attribute RANK Information Displays information about RANK. RANK No.
Chapter 5 Normal Operation Display Item Controller Information Description Displays information about Controller. Type, Abbr. Name, No.
Chapter 5 Normal Operation Display Item Description Type, Abbr. Name, No., State Common display information Type, Abbreviated Name, Number, State, Code Port Information Displays information about Port Information. Port No.
Chapter 5 Normal Operation Display Item Description Current Segment Count, Allocatable Segment Count Number, Segment Name, Max. Capacity, Min.
Chapter 5 Normal Operation 55..55..11 S Sttaarrtt//TTeerrm miinnaattiioonn ooff tthhee iiS SM Mvviieew wC Coom mm maanndd (1) Start of the iSMview command To start the command, enter iSMview in the command line. If an option is omitted, the program version and the usage are displayed as shown below. iSMview Version n.n.
Chapter 5 Normal Operation 55..55..22 iiS SM Mvviieew wC Coom mm maanndd O Oppttiioonnss This section explains the functions of the iSMview command and the corresponding options. y -d option: Lists the information of the target disk array. To display the detailed information of the disk array, specify Disk Array Name. For details, refer to (1) “Display of a disk array list” and (2) “Display of detailed information about a specified disk array”.
Chapter 5 Normal Operation y -en option: Displays detailed information about a specified disk enclosure in a specified disk array. For details, refer to (18) “Display of detailed information about a specified disk enclosure”. y -p option: Displays information about the ports of a specified disk array. For details, refer to (19) “Display of port information”. y -a option: Displays information about the access control of a specified disk array.
Chapter 5 Normal Operation The display items are as follows: (1) Disk Array List Lists information about target disk arrays. Product ID: Displays the model names of the target disk arrays. Disk Array Name: Displays the individual names of the target disk arrays. Resource State: Displays one of the following indicating the highest-level one of events that have occurred in the disk array and the resources: Monitoring: ready: Normal (The disk array and all the resources are in normal state.) attn.
Chapter 5 Normal Operation (2) Display of detailed information about a specified disk array If Disk Array Name is specified in the -d option, the system displays detailed information about the specified disk array.
Chapter 5 Normal Operation The display items are as follows: (1) Disk Array Detail Information Displays the detailed information of the specified disk array. Disk Array Name: Individual name of the disk array Resource State: Status of the disk array and resources For details, refer to (1) “Display of a disk array list”. Monitoring: Monitoring state of the disk array For details, refer to (1) “Display of a disk array list”.
Chapter 5 Normal Operation (5) Expand LUN Displays the installation status of each port and the status (on/off) of the Expand LUN function. Port No.(h): Indicates the HD number and port number. Exist: Indicates yes/no as the port installation status. Expand LUN: Indicates that the Expand LUN function is on/off. * The status of the Expand LUN function is displayed for only the disk arrays of the 100/1100/1200/1300/2100/2200/2300 series.
Chapter 5 Normal Operation * If no disk arrays exist, the error message as shown below is displayed. iSM11162:Disk Array Subsystem which can be operated by this program is not found. * If a specified disk array does not exist, the error message as shown below is displayed. iSM11163:Specified Disk Array Subsystem is not found. (3) List of logical disk information If the -l option is specified, the system lists information about the LDs of a specified disk array.
Chapter 5 Normal Operation * If no LDs have been bound in a specified disk array, the error message as shown below is displayed. iSM11173:LD doesn’t exist. * Refer to 3.3 “Nickname Setting” for details on the settings of OS Type and LD Name (logical disk name). (4) Display of detailed logical disk information If the -ln option is specified, the system displays detailed information about a specified logical disk.
Chapter 5 Normal Operation Progress Ratio: Percentage of progress The system displays this item only when “LD State” indicates attn. (rebuilding, copy back, preventive copy, formatting, or expanding), and does not display the item in any other cases. RANK(h): Rank number. RANK(h), and Pool No.(h) and Pool Name are mutually exclusive. Pool No.(h): Pool number Pool Name: Pool name RaidType: RAID type of the LD LD State: Operating state of the LD For details, refer to (3) “List of LD information”.
Chapter 5 Normal Operation Cache Resident: If the LD is a cache resident disk, “yes” is displayed. If it is a general disk, “no” is displayed. PD List(h): Lists the PDs making up the target LD. Segment Number(h): Indicates the number of the cache segment to which a target LD belongs. Segment Name: Indicates the name of the cache segment to which a target LD belongs. * A 1-digit number (0) can be specified as a logical disk number.
Chapter 5 Normal Operation (5) Display of snapshot list information about a logical disk If the -sl option is specified, the system displays snapshot list information of logical disks about the specified disk array. # iSMview -sl Storage001 --- Snapshot LD Information --LDN(h) OS Type LD Name 0000 NX LD0000 0001 NX LD0001 0002 NX LD0002 Snapshot Attribute BV SV LV # The displayed items are as follows: (1) Snapshot LD Information Lists information of all the LDs bound in the disk array.
Chapter 5 Normal Operation (1) Snapshot LD Detail Information Displays detailed information about the specified LD. LDN(h): LD number OS Type: Displays the OS type for each LD.
Chapter 5 Normal Operation attn.(rebuilding): The rebuilding of data is in progress. attn.(copy back): A spare disk is being copied in redundant state. attn.(preventive copy): Preventive exchange assignment processing is in progress. attn.(expanding): Logical expansion processing is in progress. attn.(expand-fail): A logical expansion error has occurred. fault: A functional error has occurred. fault(media error): A medium error has occurred.
Chapter 5 Normal Operation (2) Partition List Lists information about the partitions of the specified RANK. Start Address(h): Start address of the LD or free area End Address(h): End address of the LD or free area Capacity: LD capacity in units of MBs LDN(h): The logical disk number is displayed in format of LD No. “free” is displayed if the LD has not been bound. * Partition List is displayed only for other than the disk arrays with pool.
Chapter 5 Normal Operation (10) Display of detailed pool information If the -pln or -plm option is specified, the system displays detailed information about a specified pool. #iSMview -pln Storage001 00 --- Pool Detail Information --Pool No.(h) : 0000 Pool Name : Pool01 Pool Type : dynamic RAID Type : RAID6(4+PQ) Pool State : ready Expansion State : expanding Progress Ratio : 75% Rebuild Time(hour) :1 Expansion Time(hour) : 2 Pool Capacity : 66.5GB(71,403,831,296Bytes) Used Pool Capacity : 4.
Chapter 5 Normal Operation (2) Partition List Lists information about the partitions of the specified pool. Start Address(h): Start address of the LD or free area End Address(h): End address of the LD or free area Capacity(GB): LD capacity in units of GBs. LDN(h): The logical disk number is displayed in format of LD No. “free” is displayed if the LD has not been bound. * Partition List is displayed only for the disk arrays with pool.
Chapter 5 Normal Operation (12) Display of snapshot detailed information about pool If the -spln or -splm option is specified, the system displays snapshot detailed information about the specified pool. # iSMview -spln Storage001 0 --- Snapshot Pool Detail Information --Pool No.(h) : 0001 Pool Name : Pool0001 Pool Type : dynamic Threshold : --Total Snapshot Capacity : 66.0GB 70,866,960,384Bytes Used Snapshot Capacity : 0.0GB(0%) 0Bytes Snapshot Threshold : 52.
Chapter 5 Normal Operation (13) List of physical disk information If the -h option is specified, the system lists information about the PDs of a specified disk array. #iSMview -h Storage001 --- PD List --PDN(h) PD State 00-00 ready 00-01 info. (inactive) 00-02 ready 00-03 ready 00-04 ready 00-05 ready 00-06 ready 00-07 ready Classification data data data data not set not set not set not set The display items are as follows: (1) PD List Lists the information of all PDs bound in the specified disk array.
Chapter 5 Normal Operation (14) Display of detailed physical disk information If the -hn option is specified, the system displays detailed information about a specified PD. #iSMview -hn Storage001 00-00 --- PD Detail Information --PDN(h) : 00-01 Classification : data State : info. (inactive) PD Capacity : 17.
Chapter 5 Normal Operation (15) Display of controller information about a specified disk array If the -c option is specified, the system displays information about the controllers of a specified disk array. #iSMview -c Storage002 --- Controller Information --Type Abbr.
Chapter 5 Normal Operation Abbr. Name: Indicates the abbreviations of resources. BC_JB: BC Junction Box CHE: Cache module DAC_BB: Backboard DAC_BBU: Battery DAC_FANL: Fan (lower) DAC_FANU: Fan (upper) DAC_PS: Power supply DAC_TEMP_ALM: Temperature sensor DD: Disk director HD: Host director MAINTE_PC: Maintenance PC PANEL: Panel PCC: Power control card RD: Replication director SVP: Service processor MP: Management Processor EHUB: Ethernet HUB No.
Chapter 5 Normal Operation (16) Display of detailed information about a specified controller in a specified disk array If the -cn option is specified, the system displays detailed information about a specified controller in a specified disk array. Specify a disk array and controller as shown below.
Chapter 5 Normal Operation (c) Number(h): Resource number State: Resource state ready: Normal state rebuilding: Rebuilding fault: Abnormal state Code(h): Code for identifying the resource type Capacity: Cache capacity Back Board (DAC_BB) # iSMview -cn Storage002 DAC_BB 00h --- Back Board Information --Type : Back Board Abbreviated Name : DAC_BB Number(h) : 00 State : ready Code(h) : b1-00 The display items are as follows: (1) Back Board Information Displays the detailed information of the b
Chapter 5 Normal Operation The display items are as follows: (1) Battery Information Displays the detailed information of the battery. Type: Resource type (“Battery” is displayed.) Abbreviated Name: Abbreviation of the resource (“DAC_BBU” is displayed.
Chapter 5 Normal Operation The display items are as follows: (1) FAN Information Displays the detailed information of the fan (upper). Type: Resource type (“FAN” is displayed.) Abbreviated Name: Abbreviation of the resource (“DAC_FANU” is displayed.
Chapter 5 Normal Operation The display items are as follows: (1) Temperature Information Displays the detailed information of the temperature sensor. Type: Resource type (“Temperature” is displayed.) Abbreviated Name: Abbreviation of the resource (“DAC_TEMP_ALM” is displayed.
Chapter 5 Normal Operation (j) Host Director (HD) # iSMview -cn Storage002 HD 00h --- Host Director Information --Type : Host Director Abbreviated Name : HD Number(h) : 00 State : ready Code(h) : 80 Director Location : HA00 Protocol : FC Port No.(h) : 00,01,02,03 --- Host Director/Port Information --Port No.
Chapter 5 Normal Operation (2) Host Director/Port Information Displays the detailed information of the port. Port No.
Chapter 5 Normal Operation (l) Panel (PANEL) # iSMview -cn Storage002 PANEL 00h --- Panel Information --Type : Panel Abbreviated Name : PANEL Number(h) : 00 State : ready Code(h) : b5-00 The display items are as follows: (1) Panel Information Displays the detailed information of the panel. Type: Resource type (“Panel” is displayed.) Abbreviated Name: Abbreviation of the resource (“PANEL” is displayed.
Chapter 5 Normal Operation (n) Replication Director (RD) # iSMview -cn Storage002 RD 02h --- Replication Director Information --Type : Replication Director Abbreviated Name : RD Number(h) : 02 State : ready Code(h) : 80 Director Location : HA01 Port No.(h) : 00,01,02,03 The display items are as follows: (1) Replication Director Information Displays the detailed information of the replication director. Type: Resource type (“Replication Director” is displayed.
Chapter 5 Normal Operation (o) Service Processor (SVP) # iSMview -cn Storage001 SVP 00h --- Service Processor Information --Type : Service Processor Abbreviated Name : SVP Number(h) : 00 State : ready Code(h) : b3 --- Disk Array TCP/IP Information --IP Address : 192.168.0.1 Subnet Mask : 255.255.255.0 Gateway Address : 192.168.0.254 --- SCSI Socket Information --SCSI Socket Guard Invalid SCSI Socket Valid IP Address : on : 192.168.0.
Chapter 5 Normal Operation (3) SCSI Socket Information Displays information about the monitoring server. SCSI Socket Guard Invalid: Indicates that monitoring by the monitoring server is permitted (on/off). SCSI Socket Valid IP Address: IP address of the monitoring server that is permitted to perform monitoring (4) SNMP Information Displays information about SNMP.
Chapter 5 Normal Operation ready: Normal state fault: Code: (q) Abnormal state Code for identifying the resource type Ethernet HUB (EHUB) # iSMview -cn Storage002 EHUB 00h --- Ethernet HUB Information --Type : Ethernet HUB Abbreviated Name : EHUB Number(h) : 00 State : ready Code : b7-00 The display items are as follows: (1) Ethernet HUB Information Displays the detailed information of the Ethernet HUB. Type: Resource type (“Ethernet HUB” is displayed.
Chapter 5 Normal Operation The display items are as follows: (1) Disk Enclosure Information Displays information about resources. Resource Type: Displays one of the following as the resource type: Adapter Card: Adapter Back Board: Backboard EC Junction Box: Junction box of the extended cabinet Abbr. Name: FAN: Fan Power Supply: Power supply Temperature: Temperature sensor Indicates the abbreviations of resources.
Chapter 5 Normal Operation The display items are as follows: (1) Adapter Card Information Displays the detailed information of the adapter card. Type: Resource type (“Adapter Card” is displayed.) Abbreviated Name: Abbreviation of the resource (“DE_ADP” is displayed.
Chapter 5 Normal Operation The display items are as follows: (1) FAN Information Displays the detailed information of fan. Type: Resource type (“FAN” is displayed.) Abbreviated Name: Abbreviation of the resource (“DE_FAN” is displayed.
Chapter 5 Normal Operation The display items are as follows: (1) Temperature Information Displays the detailed information of the temperature sensor. Type: Resource type (“Temperature” is displayed.) Abbreviated Name: Abbreviation of the resource (“DE_TEMP_ALM” is displayed.
Chapter 5 Normal Operation (19) Display of port information If the -p option is specified, the system displays information about the ports of a specified disk array. #iSMview -p Storage002 --- Port Information --Port No.(h) Port Name 00-00 10000000000000130100 00-01 10000000000000130200 Platform WN NX Port Mode port port Port State ready ready The display items are as follows: (1) Port Information Displays information about the ports. Port No.
Chapter 5 Normal Operation (2) Port List Lists information about the Access Control (PORT mode) of the specified disk array. Port No.(h): Port number Port Name: Port name Port State: Port state Port Mode: Port mode * Port List is displayed for only the disk arrays of the 1100/1200/2100/2200/3100/4100 series. (3) WWN List Lists information about the Access Control (WWN mode) of the specified disk array.
Chapter 5 Normal Operation The display items are as follows: (1) LD/Port List Lists information about the Access Control (PORT mode) of the specified LD. Port No.(h): Port number Port Name: Port name Port State: Port state Port Mode: Port mode * LD/Port List is displayed for only the disk arrays of the 1100/1200/2100/2200/3100/4100 series. (2) LD/WWN List Lists information about the Access Control (WWN mode) of the specified LD.
Chapter 5 Normal Operation (22) Display of information about port Access Control (PORT mode) If the -ap option is specified, the system displays information about the Access Control (PORT mode) of a specified port. #iSMview -ap Storage001 00-00 --- Port Information --Port No.
Chapter 5 Normal Operation (23) Display of information about LD Set Access Control (WWN mode) If the -aw option is specified, the system displays information about the Access Control (WWN mode) of a specified LD Set.
Chapter 5 Normal Operation (24) Display of information about LD Set Access Control If the -ac option is specified, the system displays information about the Access Control of a specified LD Set.
Chapter 5 Normal Operation (25) Display of Information about LD Administrator of a disk array If the -ra option is specified, the system displays information about LD Administrator of a specified disk array. #iSMview –ra Storage001 --- Reallocation Control Information --Inaccessible LD Total Capacity : 24.0GB(28.0GB) --- LD Set Capacity Information --Platform LD Set Name Capacity DF S2800 8.0GB AX test001 ----- Preserve Group Information --Group Total Capacity : 16.0GB(20.
Chapter 5 Normal Operation The display items are as follows. (1) Reallocation Control Information Displays the total capacity of LDs that do not belong to the disk array LD Set. Inaccessible LD Total Capacity: (2) Total capacity of LDs LD Set Capacity Information Displays information on LD Set of a disk array.
Chapter 5 Normal Operation (26) Display of information about cache partitioning of a disk array If the -cp option is specified, the system displays information about cache partitioning of a specified disk array. #iSMview -cp Storage002 --- Cache Partitioning Detail Information --Cache Partitioning Mode :on Allocatable Cache Capacity :2.00GB Total Allocated Capacity :2.00GB Total Unallocated Capacity :0.00GB Total Minimum Capacity :2.
Chapter 5 Normal Operation (27) Display of information about cache partitioning of a segment If the -cpn or -cpm option is specified, the system displays information about cache partitioning of a specified segment. #iSMview -cpn Storage002 01h --- Cache Segment Detail Information --Segment Number(h) :01 Segment Name :Segment1 Maximum Capacity :16.00GB(50%) Minimum Capacity :8.00GB(25%) Allocated Cache Capacity :12.00GB(38%) LD Count :3 Total LD Capacity :31.
Chapter 5 Normal Operation (28) Display of all configuration information If the -all option is specified, the system displays all information about a target disk array. #iSMview –all Storage001 #iSM 2004/01/01 00:00:00 Configuration List iSMview Version n.n.nnn [DiskArray] • • [LD] • • [PD] • • [RANK] • • [Pool] • • [Snapshot-Pool] • • [Controller] • • ...Title and date ...Header ...Section ...Data ...Section ...Data ...Section ...Data ...Section ...Data ...Section ...Data ...Section ...Data ...Section .
Chapter 5 Normal Operation [Snapshot-Pool]: Displays information about pool snapshot. The display contents are equivalent to those displayed by the -spl/-spln option. [Controller]: Displays information about the controllers. The display contents are equivalent to those displayed by the -c/-cn option. [Enclosure]: Displays information about the disk enclosures. The display contents are equivalent to those displayed by the -e/-en option. [Port]: Displays information about the ports.
Chapter 5 Normal Operation 55..66 C Co on nffiig gu urraattiio on n IIn nffo orrm maattiio on nF Fiillee O Ou uttp pu utt C Co om mm maan nd d ((iiS SM Mccssvv)) The configuration information file output command (iSMcsv) outputs the configuration information of a disk array in the CSV format. Table 5-4 shows a list of files. This command creates a new directory and outputs the files shown in Table 5-4 in this directory. For details on the files, refer to 5.6.4 “Descriptions of Output Files”.
Chapter 5 Normal Operation File Name Description SnapshotPoolList.csv Information about snapshot pool * This file is not output when the DynamicSnapVolume license is not applied. SnapshotPool-SDV.csv Information about correspondence between snapshot pool and SDV * This file is not output when the DynamicSnapVolume license is not applied. ATGInfo.csv Information about Atomic Group * This file is not output when the RemoteDataReplication/DisasterRecovery license is not applied. Pool-ExpandingPD.
Chapter 5 Normal Operation 55..66..33 E Exxeeccuuttiioonn ooff tthhee C Coom mm maanndd An example of executing the configuration information file output command is shown below. >iSMview -d --- Disk Array List --Product ID Disk Array Name Resource State S2300 Disk Array Storage001 ready S4300 Disk Array Storage002 ready > >iSMcsv -arrayname Storage001 –out /home/user/tmp iSM11605:Please wait a minute. iSM11100:Command completed successfully.
Chapter 5 Normal Operation 55..66..44 D Deessccrriippttiioonnss ooff O Ouuttppuutt FFiilleess This section explains CSV output files. (1) Information about a disk array (DiskArray.csv) Outputs information about a disk array. Disk Array Name Storage002 Resource State Vendor ID Product ID ready XXX S4300 Disk Array Serial Number 0000000921701126 Product FW Revision 020B SAA 0200200000004C517B7D00000000000000000000000000000000000 World Wide Name Total Capacity 200000004C517B7D 4.
Chapter 5 Normal Operation (2) Information about LDs (LDList.csv) LDN(h) OS Type LD Name LD Capacity 0000 CX XXX000 3.9GB LD Capacity(bytes) 4187593113 RAID Type RAID1 LD State attn.(rebuilding) 0001 NX XXX000 3.9GB 4187593113 RAID1 ready 0002 WN XXX0003 3.9GB 4187593113 RAID5 ready 0003 WN XXX0004 3.9GB 4187593113 RAID1 ready 0004 WN XXX0005 3.
Chapter 5 Normal Operation (3) Information about PDs (PDList.csv) Outputs a list of PDs. PDN(h) Classification State 00-00 data ready Progress Ratio PD Capacity Vendor ID Product ID Product Revision Serial Number 33.2GB XXX DK3000-0001 1234000A XXX 00-01 data ready 33.2GB XXX XXX DK3000-0002 1234000B 00-02 spare ready 33.2GB XXX XXX DK3000-0003 1234000C 00-03 not set ready 33.2GB XXX XXX DK3000-39FC 12345920 00-04 data ready 33.
Chapter 5 Normal Operation (5) Information about pools (PoolList.csv) Outputs a list of pools. Pool No(h) Pool Name Pool Type RAID Type Pool State 0000 Pool00 virtual RAID1 attn.(rebuilding) --- Expansion State Progress Ratio Pool Capacity 14.5GB 0001 Pool01 virtual RAID1 attn.(rebuilding)\ --- 14.5GB 0002 Pool02 virtual RAID1 attn.(rebuilding) --- 14.5GB 0003 Pool03 virtual RAID1 attn.(rebuilding) --- 14.5GB 0004 Pool04 virtual RAID1 fault --- 14.
Chapter 5 Normal Operation (6) Information about ports (PortList.csv) Outputs a list of ports. Port No.(h) 00-00 00-01 01-00 01-01 Port Name Port1 Port2 Port3 Port4 Platform WN NX NX NX Port Mode WWN WWN port port Port State ready ready ready ready The display items are as follows: Port No.(h): Port number Port Name: Port name Platform: Platform Port Mode: Mode of the port Port State: Status of the port (7) Information about the LD Set (LDSetList.csv) Outputs a list of the LD Set.
Chapter 5 Normal Operation (9) Information about correspondence between PDs and LDs (PD-LD.csv) Outputs information about correspondence between PDs and LDs.
Chapter 5 Normal Operation (11) Information about correspondence between pools and LDs (Pool-LD.csv) Outputs information about correspondence between LDs and pools.
Chapter 5 Normal Operation (13) Information about correspondence between LD Sets and LDs (LDSet-LD.csv) Outputs information about correspondence between LD Sets and LDs.
Chapter 5 Normal Operation (16) Information about cache partitioning (CachePartitioning.csv) Outputs information about cache partitioning. Cache Partitioning Mode off Allocatable Cache Capacity 32.00GB Total Allocated Capacity 25.00GB Total Unallocated Capacity 7.00GB Total Minimum Capacity 25.
Chapter 5 Normal Operation (18) Information about correspondence between cache segments and LDs (CacheSegment-LD.csv) Outputs information about correspondence between cache segments and LDs.
Chapter 5 Normal Operation (20) Information about snapshot LDs (SnapshotLDList.csv) Outputs information about LDs of the snapshot function.
Chapter 5 Normal Operation Snapshot Control Capacity: Space used for controlling snapshot Snapshot Control Capacity(%): Space used for controlling snapshot (%) (22) Information about correspondence between snapshot pool and SDV (SnapshotPoolSDV.csv) Outputs information about pool of the snapshot function. Pool No(h) Pool Name LDN (h) 0001 Pool0001 0004 OS Type LD Name LD Capacity Pool0001_SDV0004 57.
Chapter 5 Normal Operation 1. This command can be executed by the user who has an administrative right or the administrator for iSM. 2. When output CSV files are displayed by using Excel, correct data may be included depending on the standard data format of Excel. Select [Data]-[Get External Data]-[Import Text File]-[Files of type]-[All Files] and then include the desired CSV files. 3. This command may take much time to obtain configuration information depending on the configuration.
Chapter 6 Measures in Abnormalities Chapter 6 Measures in Abnormalities 66..11 M Meeaassu urreess ffo orr S Seerrvveerr F Faau ulltt Detections and measures of software fault in the server program (iSM server) that may occur during the operation of iSM are mainly described herein. 66..11..11 FFaauulltt D Deetteeccttiioonn ffrroom mC Clliieenntt S Sccrreeeenn First, the server fault can be detected from the iSM client screen.
Chapter 6 Measures in Abnormalities About the reason of this dialog, consider the following several • The environment setting mistake (information of the physical disk which not exists is set up. etc) About all above reason, refer to the event log and operation log. (2) Operating state check by Windows Task Manager Open the Windows Task Manager and check whether the iSM server is operating. Check if iSMmaind.exe for managing the processes of the iSM server is active.
Chapter 6 Measures in Abnormalities 66..11..33 FFaauulltt C Caauusseedd bbyy FFaaiilluurree iinn C Coonnnneeccttiioonn w wiitthh D Diisskk A Arrrraayy A disk array to be monitored is registered, during configuration, via specification of an IP address or host name (for TCP/IP connection) or specification of a disk and automatic detection (for FC-AL connection). If this description for connection is incorrect or it cannot be connected by fault, the iSM server cannot monitor the disk array.
Chapter 6 Measures in Abnormalities The status waiting for faulty recovery continues until the fault recovers. To interrupt waiting for fault recovery, perform interruption process on monitoring control screen on iSM client (after executing interruption, monitoring state becomes “Stop (Fault)”). For restarting the monitor function after recovery from failure, perform interruption process on monitor control screen on iSM client and then start monitoring again.
Chapter 6 Measures in Abnormalities Table 6-1 Processes Continued by the iSM server even if They are not Operating Process Name Function iSMdrd.exe, iSMrpl_report.exe Replication (DDR/RDR) management function ReplicationControl If this function is unavailable, the clients are not permitted to use the pair function, unpair function, or volume operation function through the GUI.
Chapter 6 Measures in Abnormalities 66..11..88 O Otthheerrss The following error can also occur. • The area overflow under the directory of installation destination directory\etc. Not only log files, but trace and internal socket paths at the time of the fault occurrence are stored here. So when the capacity is filled up, the iSM server will not work. 66..11..
Chapter 6 Measures in Abnormalities 66..22 M Meeaassu urreess ffo orr C Clliieen ntt F Faau ulltt Description herein is the detection and measures of client program (iSM client) that operate on a personal computer especially for software fault that may occur during the iSM operation. 66..22..11 M Meessssaaggee D Diiaalloogg Basically a fault event is described to the user as a message dialog interactively. Individual dialog details are checked with the iSM client HELP.
Chapter 6 Measures in Abnormalities 66..22..44 IInnffoorrm maattiioonn G Gaatthheerriinngg M Meetthhoodd w whheenn C Clliieenntt FFaauulltt w wiitthh U Unnkknnoow wnn C Caauussee Because the cause of client fault is unknown, necessary information for fault analysis should be gathered when you ask us to investigate. Select [Operation] → [Difficulty Information Gather] from the menu, and use the Difficulty Information Gather screen that starts to gather fault information.
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Appendix A Appendix A Specifications Specifications A A..11 N Nu um mb beerr o off M Mo on niitto orreed dD Diisskk A Arrrraayyss An iSM server can monitor a maximum of 32 disk arrays. A A..22 N Nu um mb beerr o off C Co on nn neecctteed dC Clliieen nttss One iSM server can connect with a maximum of 32 iSM clients. A A..
Appendix B Environment Definition Language Appendix B Environment Definition Language B B..11 M Maaiill H Heeaad deerr F Fiillee This section describes about the mail header file specified with the Link information used in the environment setting. For details of the environment setting, refer to Part I 1.3 “Environment Setting”. (1) Header File The header file is the form of the actual mail to transmit, and mainly describes the header part of the mail.
Appendix C Appendix C Notes Notes C C..11 IItteem mss aab bo ou utt S Seerrvveerr Note on the iSM server are described below. 1. One iSM server can be installed/operated in one server. 2. One disk array should be controlled by one iSM server. 3. If installing multiple disk arrays or installing an additional one, you need not run or add multiple iSM servers. A single iSM server can monitor multiple disk arrays.
Appendix C 9. Notes When a system is high load, the following phenomena may occur. • iSM server may terminate abnormally. In this case, Please re-start iSM server. • The display and operation by iSM client may be kept waiting. In this case, please re-perform after carrying out for a while. C C..22 IItteem mss aab bo ou utt C Clliieen ntt Note on iSM client are described below. 1. One iSM client can be installed/operated in one PC. 2.
Index Disk Array Subsystem list screen........................ II-7, II-8 Disk Array Subsystem Name .......................... II-10, II-11 Disk Enclosure list screen ................................... II-7, II-41 Disk Enclosure properties screen .............................. II-43 display function ........................................................... II-3 display information list................................................ II-3 display list of all volumes........................................
Logical Disk list screen ..................................... II-7, II-24 logical disk name....................................................... II-49 logical disk naming rule ............................................ II-53 Logical Disk Number ................................................ II-25 logical disk setting conditions ................................... II-53 Product Rev ............................................................... II-36 Progress Ratio ...................................
