NEAX Express () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
NEAX Express () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NEC CSD”) and/or its licensors.
Contents Proprietary Notice and Liability Disclaimer Using This Guide Text Conventions ..................................................................................................................... x Related Documents ................................................................................................................. xi Safety Notices ........................................................................................................................
Front View with Front Door Opened ........................................................................... 2-5 Rear View................................................................................................................... 2-7 Status Indicator LED Descriptions............................................................................... 2-8 Making Connections ...........................................................................................................
4 Upgrading Your System General Information .............................................................................................................. 4-2 Static Precautions.................................................................................................................. 4-2 Preparing Your System for Upgrade ...................................................................................... 4-3 Equipment Log..............................................................................
Enable F2 Prompt by Changing a Jumper and Using SSU................................ 5-14 Bootable CD-ROM Is Not Detected .......................................................................... 5-14 Problems with the Network ................................................................................................. 5-15 PCI Installation Tips ........................................................................................................... 5-16 BIOS User’s Information........................
Using the Sensor Type Code Table..................................................................C-15 SDR Viewer..............................................................................................................C-17 SDR Viewer Menu Options.............................................................................C-18 FRU Viewer..............................................................................................................C-18 FRU Viewer Menu Options...............................
viii Contents
Using This Guide This User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components. See this chapter to familiarize yourself with your system.
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described. Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl, Alt, or Enter.
Related Documents In addition to this guide, the following system document is shipped with your server. System Release Notes Release Notes provide you with the latest information about your system.
Safety Notices ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system.
1 System Overview Overview System Chassis Power Supply Peripheral Bays SAF-TE (SCSI Accessed Fault Tolerant Enclosure) Board System Board Features Emergency Management Port Console Platform Event Paging System Security
Overview This server is a modular, multiprocessing server based on the Intel Pentium® II and Pentium® III chip sets. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. This server is also conveniently housed in a tower-based, as shown below. Tower-Based System Front View This server system is designed for minimum downtime.
As application requirements increase, you can expand your server with an additional processor, additional memory, add-in boards and peripheral devices: tape devices, CDROM, diskette drives and hard disk drives. Your server features the following major components: Single or dual high-performance processors packaged in either Single Edge Contact Cartridge (SECC) or Single Edge Contact Cartridge 2 (SECC2) packages. 32 MB to 1 GB of memory, using up to four unbuffered DIMMs.
Integrated dual Universal Serial Bus (USB) ports. One standard power supply module with a slot available for an additional redundant power supply module. When an additional power supply module is installed, both the standard and additional redundant power supply module slots become hot swappable. Hardware monitors (temperature, fans, and voltage) and software monitors to indicate failures.
System Chassis The system chassis is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustrations. System Chassis (Left Side View) A. Removable media bays (2) B. Speaker/Switch assembly C. System board D. Front input fan E. Rear exhaust fan F. Second rear exhaust fan G. Interlock switch - Side Covers H.
System Chassis (Right Side View) A. CD-ROM drive B. Removable media bay C. 1.44 MB 3.5"diskette drive D. SAF-TE board E. SCSI disk drive bays (7) F. SCSI backplane board G. Fans, behind SCSI disk drive bays (3 standard) H. Interlock switch I. Standard power supply J. Power supply module slots (one standard power supply slot and one optional power supply slot) K. Power supply status LED L. DC power LED M. Power available switch N.
Power Supply The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States; it is set to 230Vac for systems used in Europe. Peripheral Bays The system supports a variety of standard PC AT-compatible peripheral devices.
A B C D E F G H I J JJ II HH GG FF EE DD K L M N CC BB O AA P Z Q Y X W V U T S R System Board A. Fansink connector 2 S. Server monitor module (SMM) connector B. Secondary processor T. External Wake on LAN connector C. Fansink connector 1 U. Ultra2/LVD SCSI connector D. Primary processor V. Hard drive LED connector E. DIMM slots W. Adaptec ARO-1130 connector/PCI slot 4 F.
Processors Depending on system configuration, each system may include one or two processors. Each processor is packaged in either a Single Edge Contact Cartridge (SECC) or Single Edge Contact Cartridge 2 (SECC2) package. The cartridge includes the processor core with an integrated 16 KB primary (L1) cache; the secondary (L2) cache; a thermal plate; and a back cover.
I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI local bus and ISA connectors. The system board has one full-length ISA bus connector. The ISA features include: Bus speed up to 8.33 MHz 16-bit memory addressing Type A transfers at 5.33 Mbps Type B transfers at 8 Mbps 8- or 16-bit data transfers Plug and Play ready.
Real-Time Clock/Calendar The Y2K compliant real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock battery provides power backup for the real-time clock. BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI/ISA Plug-and-Play auto-configuration. A number of security, reliability, and management features also have been incorporated to meet vital server needs.
Autodetect and autoswitching for 10 or 100 Mbps network speeds Support for both 10 Mbps and 100 Mbps networks, capable of full or half duplex, with back-to-back transmit at 100 Mbps. The network status LEDs on the system board, which are visible from the rear of the chassis indicate: Transmit/receive activity on the LAN Valid link to the LAN 10/100 Mbps transfer mode. SCSI Controller The system board includes an embedded Adaptec AIC-7896 dual function SCSI controller.
Peripheral Controller The advanced integrated peripheral controller supports two serial ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port. Serial Ports Both serial ports are relocatable. Each serial port can be set to one of four different COM ports and can be enabled separately. When disabled, serial port interrupts are available to add-in boards.
System Board Management Controller (BMC) All server management functionality is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected. One major function of the BMC is to autonomously monitor system management events, and log their occurrence in the nonvolatile System Event Log (SEL).
Emergency Management Port Console The Emergency Management Port (EMP) Console provides an interface to the Emergency Management Port (EMP). This interface allows remote server management via a modem or direct (serial port to serial port) connection.
System Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the system intrusion switch. Security with Mechanical Locks and Monitoring The front panel of the tower-based system contains a mechanical lock to prevent access to the front of the computer chassis.
Using Passwords You can set either the user password, the administrator password, or both passwords. Note: Administrator can not disable or change the user password. If user password is set and administrator password is cleared, user can lockout administrator. If user password is set, administrator cannot lockout user. If only the user password is set, you: Must enter the user password to enter BIOS Setup or the SSU.
Summary of Software Security Features Table 1-1 below lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run the SSU and go to the Security Subsystem Group, menu. The table also refers to other SSU menus and to the Setup utility. Table 1-1. Software Security Features Feature Description Secure mode How to enter secure mode: • Setting and enabling passwords automatically places the system in secure mode.
Table 1-1. Software Security Features (continued) Feature Description Control access to the system other than SSU: set user password To control access to using the system, set a user password and enable it through Setup or the SSU. To disable a password, change it to a blank entry or press CTRL-D in the Change Password menu of the User Password Option menu found in the Security Subsystem Group.
1-20 System Overview
2 Setting Up the System Overview Selecting a Site Unpacking the System Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord(s) Powering On Your System
Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based system unit. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC.
Unpacking the System ! WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference.
Front View with Front Door Closed This figure shows the location of the front system features. Front Features A. System indicators (See "Front View with Front Door Opened" later in this chapter). B. Keylock When locked, secures the front door not allowing access to the front system controls.
Front View with Front Door Opened Refer to the following figure and open the front door of the cabinet as follows: 1. If door is locked, unlock the front door. 2. Pull the bottom of the front door out and tilt up until it is aligned level with the top of the cabinet, then push the door back directly over the top of the cabinet as far as it will go.
This figure shows the location of the front system controls and indicators. Front System Features and Controls A. Activity light, CD-ROM reader When lit, CD-ROM reader is in use. B. Load/eject button, CD-ROM reader Press to load CD and eject CD. C. Activity light, 3 ½-inch diskette drive When lit, diskette is in use. D. Eject button, 3 ½-inch diskette drive Press to eject diskette. E. DC power ON/OFF switch Press to turn system DC power on or off. F.
Rear View This figure shows the location of the following rear system features and controls. Rear Features and Controls A. Keyboard PS/2-compatible 6-pin mini-DIN connector. B. Mouse PS/2-compatible 6-pin mini-DIN connector. C. COM1 COM1 serial port 9-pin connector. D. Printer 25-pin parallel port connector. E. COM2 COM2 serial port 9-pin connector. F. LAN connector RJ-45 connector. G. Green LAN status light See Table "LAN Status Indicator LEDs (I/O Panel)" that follows. H.
Status Indicator LED Descriptions The following tables list the System Status Indicator LEDs, the Disk Drive Status Indicator LEDs, the Disk Drive Status Abnormal Conditions, the Power Supply Status Indicator LEDs, and the LAN Status Indicator LEDs along with a description of each LED indicator. Note: The Power Alarm, Fan Alarm, and the Array Alarm Status Indicator LEDs are active only when a RAID board is installed or server management software is in use.
Disk Drive Status Indicator LEDs LED Status Description Response Disk Drive Activity Off Not accessing disk drive None required (normal) ON (Green) Accessing disk drive None required (normal) Off No alarms None required (normal) ON (Amber) (See the "Disk Drive Status Conditions" table that follows.) Note: The Disk Drive Status Indicator LEDs are active only when a RAID board is installed.
Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the System Setup Utility (SSU). For information on running the SSU, refer to Appendix B of this User’s Guide. Refer to the previous figure (Rear Features and Controls) and connect your keyboard, monitor, and mouse.
Setting the Line Voltage The system contains an ATX300 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America; it is set to 230Vac for systems shipped in Europe. Line source voltages between 200 and 240 VAC are acceptable when the power supply input voltage is set to 230 VAC.
Setting the Line Voltage A. Voltage selector switch set to 115 VAC B.
Connecting the Power Cord(s) Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 515R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord(s) supplied with the system are not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
After a few seconds your system begins the internal Power-On Self Tests (POST). POST automatically checks the system board, CPU module, memory, keyboard, and most installed peripheral devices. ! CAUTION Always allow POST to complete before powering down your system. ! CAUTION The server management logic on your system board monitors and logs system voltage changes.
3 Configuring Your System Configuring Your System Hot Keys BIOS Setup Utility Adaptec SCSI Utility Installing Video Drivers Configuring System Board Jumpers
Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory. You can also configure your system, including reserving resources required by the option boards, using the System Setup Utility (SSU).
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the SSU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. However, parameters set with the BIOS Setup Utility that can also be set with the SSU, will be overwritten by the SSU the next time the SSU is run.
Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change. +/- Change the value of an item. HOME or END Move cursor to top or bottom of window. PAGE UP or PAGE DOWN Move cursor to next or previous page. F9 Load default configuration values for this menu.
Main Menu Feature Choices Description Your Setting System Time HH:MM:SS Sets the system time. System Date MM/DD/YYYY Sets the system date. Legacy Diskette A: Disabled 360KB 1.2 MB 720KB 1.44/1.25 MB 2.88 MB Selects the diskette type. Legacy Diskette B: Disabled 360KB 1.2 MB 720KB 1.44/1.25 MB 2.88 MB Selects the diskette type. Primary IDE Master Press ENTER Refer to “Primary IDE Master and Slave Submenu.” Primary IDE Slave Press ENTER Refer to “Primary IDE Master and Slave Submenu.
Primary/Secondary IDE Master and Slave Submenu Feature Choices Description Type Auto None CD-ROM User ATAPI Removable IDE Removable Auto allows the system to attempt auto-detection of the drive type and sets the system to optimum transfer mode. None informs the system to ignore this drive. CD ROM allows the manual entry of fields described below. User allows the manual entry of all fields described below. ATAPI Removable informs the system that removable disk drive is installed here.
Keyboard Submenu Feature Choices Description NumLock On Off Selects power-on state for Num Lock. Key Click Disabled Enabled Enables or disables key click. Keyboard autorepeat rate 13.3/sec 10/sec 6/sec 2/sec Keyboard autorepeat delay 1/4 sec 1/2 sec 3/4 sec 1 sec 30/sec 26.7/sec 21.8/sec 18.5/sec Your Setting Selects key repeat rate. Selects delay before key repeat.
Advanced Menu Feature Choices Description Installed O/S: Other Plug-n-Play Select Other unless installing Windows 9X. Reset Configuration Data No Yes Select Yes if you want to clear the system configuration data during next boot. System automatically resets to No in next boot. PCI Configuration Press ENTER Refer to “PCI Configuration Submenu.” Integrated Peripherals Configuration Press ENTER Refer to “Integrated Peripherals Configuration Submenu.
PCI Configuration Submenus Qualified technical personnel should only change this submenu. ! CAUTION Leave PCI Configuration Submenu at factory-default settings. A technically qualified person should only change this submenu. PCI Configuration Submenu Feature Choices Description Your Setting PCI Device, Embedded SCSI Devices Press ENTER. N/A Option ROM Scan Enabled Disabled Enables option ROM scan of the selected device.
Integrated Peripheral Configuration Submenu Feature Choices Description COM 1: Disabled Enabled Auto OS Controlled Auto forces BIOS to configure the port. OS Controlled forces OS to configure the port. Base I/O Address 3F8 2F8 3E8 2E8 Selects the base I/O address for COM port 1. Interrupt IRQ 4 IRQ 3 Selects the IRQ for COM port 1. COM 2: Disabled Enabled Auto OS Controlled Auto forces BIOS to configure the port. OS Controlled forces OS to configure the port.
Advanced Chipset Control Feature Choices Description Your Setting 640 – 768K Disabled Enabled If enabled, ISA Master and DMA cycles are forwarded to PCI. Delayed Transaction Disabled Enabled Enable the delayed transaction mechanism when PIIX4 is target of a PCI transaction. Passive Release Disabled Enabled Enable the Passive Release mechanism on PHOLD# signal when PIIX4 is a PCI MASTER.
Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Feature Choices Description User Password is Clear Set Status only; user cannot modify. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board Jumpers in Chapter 3). Supervisor Password is Clear Set Status only; user cannot modify.
Security menu (Continued) Feature Choices Description Your Setting Secure Mode Hot Key (Ctrl-Alt- ) [] [A, B, ..., Z] Key assigned to invoke the Quicklock feature. Cannot be enabled unless at least one password is enabled. Secure Mode Boot Disabled Enabled System will boot in secure mode. The user must enter a password to unlock the system. Cannot be enabled unless at least one password is enabled. Video Blanking Disabled Enabled Blank video when secure mode is activated.
Server Menu Feature Choices Description System Management Press ENTER Refer to “System Management Submenu.” Console Redirection Press ENTER Refer to “Console Redirection Submenu.” PEP Management Press ENTER Refer to "PEP Management Submenu." Enable Sleep Button No Yes No sleep button enabled. PCI IRQs to IOAPIC mapping Disabled Enabled If enabled, BIOS will describe direct PCI interrupt connections to IO APIC in multiprocessor table. Do not enable if OS does not support this feature.
System Management Submenu Feature Choices Description Your Setting Sever Management Info Press ENTER Refer to “System Management Info Submenu.” System Event Logging Disabled Enabled When enabled, BIOS and BMC will log system events. Clear Event Log No Yes Yes clears the System Event Log. EMP Password Switch Disabled EMP ESC Sequence Refer to Appendix B. EMP Hangup Line String Refer to your modem documentation. Modem Init String Refer to your modem documentation.
Server Management Information Submenu The user can modify no items on this menu. If items require changes, consult your system administrator.
PEP Management Submenu Feature Choices Description Your Setting PEF Filter Events Press ENTER Refer to "PEF Filter Events Submenu." PEP Enable Enabled Disabled Enables or disables Platform Event Paging. PEP Blackout Period [0] Sets the minimum time between consecutive pages in minutes. Send Test Page Press ENTER Press ENTER and select "Send Test Page Now" to send a page immediately using the current page string.
Boot Menu Feature Choices Description BIOS Boot Spec Support Enabled Limited Enable this option if the boot order is important. Boot Device Priority Press ENTER. Refer to “Boot Device Priority Submenu.” Hard Drive Press ENTER. Refer to “hard Drive Submenu.” Removable Devices Press ENTER. Refer to “Removable Devices Submenu.
Boot Device Priority Submenu Use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Boot Device Priority Submenu Boot Priority Device Description 1. ATAPI CD-ROM Drive Attempts to boot from an ATAPI CD-ROM drive. Removable Devices Attempts to boot from a removable media device. 3. Hard Drive Attempts to boot from a hard drive device. 4.
Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press Enter to execute the option. Pressing Esc does not exit this menu. You must select one of the items from the menu or menu bar to exit. Exit Menu Choices Description Exit Saving Changes Exits after writing all modified Setup item values to CMOS. Exit Discarding Changes Exits leaving CMOS unmodified. Load Setup Defaults Loads default values for all Setup items.
Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board. Use the Adaptec SCSI Utility to: Change default values Check and/or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system. To run the Adaptec SCSI utility, perform the following procedure: 1. Power-on or reboot the system. 2.
Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Key Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. ESC Moves back to previous screen or parameter or EXIT if at the Main menu. F5 Switches between color and monochrome. F6 Resets to host adapter defaults.
Adaptec SCSI Utility Setup Configurations (Continued) RECOMMENDED SETTING OR DISPLAY ONLY OPTION 1 2 Display Messages During BIOS Initialization Enabled Extended BIOS Translation for DOS Drives >1 GByte Enabled Verbose/Silent Mode Verbose Host Adapter BIOS (Configuration Utility Reserves BIOS Space) Enabled Support Removable Disks 1, 2 Under BIOS as Fixed Disks Boot Only BIOS Support for Bootable CD-ROM Enabled BIOS Support for Int13 Extensions Enabled YOUR CONFIGURATION 1 1 1 1
Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground. The system board jumpers enable you to set specific operating parameters for your system. A jumper is a small plastic-encased conductor (shorting plug) that slips over two jumper pins.
System Board Jumper Summary Jumper Block Function Pins (default in bold) What it does at system reset J5A2 Wake On LAN ENABLE 1-2, Disabled Disables Wake On LAN. If your power supply does not provide 0.8 A of +5 V Standby current, you must move the WOL Enable jumper to this position. 2-3, Enabled Enables Wake On LAN. 1-2, Protect BMC boot block is write protected. 2-3, Erase/Program BMC boot block is erasable and programmable.
Moving System Board Jumpers ! CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage. Observe static precautions. Use an antistatic wrist strap. To configure the system board options: 1. Power off the system and remove the left panel as described in Chapter 4 of this guide. 2.
Resetting the CMOS NVRAM Use the clear CMOS memory procedures, which includes the reset CMOS NVRAM process, under "Enable F2 Prompt by Changing a Jumper and Using SSU" in Chapter 5. Clearing and Changing the Passwords To clear and change the passwords: 1. Power off the system and remove the left panel as described in chapter 4 of this guide. 2. Move the Password Clear jumper from pins 5-6 to pins 6-7. Refer to “Configuring System Board Jumpers” to see the location of this jumper. 3.
Fault Resilient Booting (FRB) Timer Enable Jumper Fault resilient booting insures the system will not stop from a boot problem. Two sets of timers are implemented that will automatically reset the system if the system should halt for some reason. FRB 2 - 5 sec timer. If the primary processor does not come up in 5 seconds the system will automatically reset and switch to the secondary processor secondary (if installed otherwise it will try to boot again off of the primary.) FRB 3 - 7 minute timer.
Chassis Intrusion Detection Jumper The chassis contains an alarm switch that sends a notification signal to the server management software if a cover is removed. The jumper at pins 5, 6, and 7 controls whether this alarm feature is enabled or disabled. ! CAUTION For normal operation leave Chassis Intrusion Detection jumper at factory-default setting. To disable the chassis intrusion switch: 1. Power off the system and remove the left panel as described in Chapter 4 of this guide. 2.
3-30 Configuring Your System
4 Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Opening the Front Door Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Hard Disk Drives Removable Media Devices
General Information ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage.
Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: Phillips screwdriver (#1 bit and #2 bit) Flat-head screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap (recommended) Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system.
Removing a Side Panel To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding removable media devices or a second power supply. The right side panel removes in the same manner as the left side panel. ! CAUTION For proper cooling and airflow, do not operate the system with the side panels removed.
Removing a System Side Panel Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3. Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis. Slide the side panel forward as far as it will go. 4. Replace the two side panels retaining screws.
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the real-time clock battery Replacing the processor Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistatic surface. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
Replacing the Real-Time Clock Battery 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove the plastic retainer on the lithium battery socket. 3. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the tab in the plastic retainer (A in figure). 4. Gently push down on the screwdriver to lift the battery (B). 5. Remove the battery from its socket (C). 6. Dispose of the battery according to local ordinance. 7.
Replacing a Processor This subsection provides the procedure for upgrading and configuring the Processors in your system. The system board has sockets for two processors. Each processor is packaged either in a Single Edge Contact Cartridge (SECC) or Single Edge Contact Cartridge Version 2 (SECC2). The SECC packaged cartridge includes: processor core with an integrated 16 KB primary (L1) cache secondary (L2) cache thermal plate back cover.
Replacing the SECC Version ! WARNING If the system has been running, any processor and heat sink already installed on the board will be hot. To avoid the possibility of a burn, let the components cool for 10 minutes before continuing with the procedures described here 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges. 2.
8. Place the thermal pad on top of the processor so that the holes in the thermal pad line up with the holes in the processor. 9. Position the heat sink on top of the processor. 10. Install the two clips that secure the heat sink to the processor. Assembling the Processor 11. Position the processor so that the heat sink faces to the left of the system board. Slide the processor into the retention module. Ensure that the alignment notch in the SEC cartridge fits over the plug in Slot 1.
Replacing the SECC2 Version ! WARNING If the system has been running, any processor and heat sink already installed on the board will be hot. To avoid the possibility of a burn, let the components cool for 10 minutes before continuing with the procedures described here 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges. 2.
8. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 9. Position the processor back into the URM. Ensure that the alignment notch in the SEC cartridge fits over the plug in Slot 1. Push down firmly, with even pressure on both sides of the top, until the SEC cartridge is seated. 10.
DIMMs The system board contains four DIMM sockets labeled 1 through 4. Each socket can hold a single 72-bit DIMM module with 32MB, 64MB, 128MB, or 256MB of memory. When all four sockets are populated, the system board supports a maximum of 1 GB of memory with 256MB DIMMs. A DIMM will always be installed in the bottom socket. When you install additional DIMMs, you must start with the first empty socket above DIMMs already installed.
Memory DIMM Configurations This table lists the distribution of DIMMs for specific memory configurations.
Installing DIMMs 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 2. Holding the DIMM module only by the edges, remove it from its antistatic package. 3. Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket. Inserting Memory DIMMs 4.
Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Gently push the plastic ejector levers out and down to eject a DIMM from its socket. 3. Hold the DIMM only by its edges, being careful not to touch its components or gold edge connectors.
Option Boards This section describes how to install and remove ISA and PCI option boards. The system board has one ISA bus expansion slots and four PCI-33/32 bit and two PCI-66/32 bit bus expansion slots. The high-performance PCI local bus allows the adoption of newer networking technology, such as 100 Mb/second Ethernet NICs, with a minimum of effort and without concern for I/O bottlenecks. The PCI local bus offers up to 133 Mb/second bandwidth.
Installing an Option Board 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out.
3. Remove and save the expansion slot cover by sliding it straight back and out of the slot. Removing the Expansion Slot Cover ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges. Do not touch the board components or the gold connectors. 5. Record the option board serial number in the equipment log. 6.
8. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board. The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot. Installing an Option Board 9. Align the rounded notch in the option board retaining bracket with the alignment tab in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 10.
Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Disconnect any cables attached to the option board you are removing. 3. Remove and save the expansion slot retainer bar by pressing down on its top fastener and pulling the bar out. 4.
Hard Disk Drives Your system supports a variety of SCSI hard disk drives. The SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the SCSI Disk Drive Bays (A).
Installing or Swapping a Hard Disk Drive in a Hot-swap Bay This procedure describes installing a new drive or swapping out a faulty drive from one of the seven hot-swap SCSI disk drive bays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Each drive must be installed in a drive carrier. Note: To order a disk with a carrier, contact your sales representative or dealer.
Installing or Swapping a Hard Disk Drive 1. Open the front door as described earlier in this chapter. 2. If installing a hard disk drive in a disk carrier for the first time, perform the following procedures: Pull the handle out of the disk carrier's front panel and remove the front panel from the SCSI hard disk drive bay. Note: The disk carrier's front panel is no longer needed. Removing the Disk Carrier's Front Panel Go to step 5. 3.
4. Remove the hard disk drive from the disk carrier by removing the four screws. See Figure "Securing the Drive in the Carrier." 5. Remove the new drive from its protective wrapper, and place on an antistatic surface. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 6. Record the drive model and serial numbers in the equipment log. 7. Install the drive in the drive carrier, See Figure "Securing the Drive in the Carrier.
Installing a Disk Carrier into the Bay 9. Close the front door on the system. If necessary, configure the system as described in Chapter 3 "Configuring Your System".
Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A, B, C, D, and E. An IDE CD-ROM is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay C. Other devices should be installed in the first available bay from the top (bay B). Contact your sales representative or dealer for a list of approved devices.
If you are adding or removing a SCSI removable media device, consider the following: The optional SCSI tape drive address assignment is 2. The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling. If the SCSI tape drive is your only SCSI device on the SCSI controller B, termination must be enabled in the tape drive. Installing a 5.25-Inch Media Device ! CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS.
Removing the Front System Bezel 4. Remove the EMI metal shield covering the bay where you are installing a media device as shown below. The metal shield is removed by pulling on the tabs at the top and bottom of the metal shield.
5. Remove the filler panel from the system bezel corresponding to the bay where you are installing a media device as shown below. The filler panel is released by pressing the plastic snap tabs located on the back of the system bezel. Save the panel for reinstallation. Removing a Filler Panel 6. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 7. Set any drive jumpers or switches before you install the drive.
Attaching the Device Side Rails 9. Install the media device into the bay as follows: Move any cables in the bay out of the way. Align the rails on the media device with the supports in the bay. Slide the device into the bay until it locks in place.
10. Connect the interface and power cables to the device as follows (see Figure above): If you are installing a 5 1/4-inch tape drive or other IDE device, align and connect the drive signal cable and the system power cable to their connectors. The cable connector for the 5 1/4-inch device is keyed to fit only in the correct position. The red edge of the cable goes to pin 1 on the cable connector. Align the red edge of the connector with pin 1 (notched end) on the drive connector.
Removing a 5.25-Inch Device 1. Power off the system, unplug the system power cords, and remove the appropriate side panel depending upon the bay you are removing the media device from and as described earlier in this chapter. 2. Open the front door as described earlier in this chapter. 3. Observe static precautions. Use an antistatic wrist strap. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4.
5. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing. Removing a Removable Media Device 6. Remove the device from the peripheral bay by pushing in on its drive rail clips and pull the device completely out of the bay (see Figure above). 7. Install an EMI metal shield over the bay area where you removed the peripheral device. The EMI shield is secured by just snapping it into place. 8.
5 Problem Solving Problem Solving Static Precautions Resetting the System Fault Resilient Booting Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PCI Installation Tips BIOS User’s Information
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS, system, and disk status user information.
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup. Hardware failure is a less frequent cause.
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: Does the system meet the minimum hardware requirements for the software? Refer to the software documentation. Is the software an authorized copy? Unauthorized copies often do not work.
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software. If you are running the software from a hard disk drive, try running it from a diskette.
Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Use the following troubleshooting procedures to help you identify a problem. These general procedures lead you through the following: Preparing the system for diagnostic testing Monitoring POST while it is running Verifying proper operation of key system LEDs Confirming loading of the operating system.
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memory, it may take several minutes to complete the memory test. Press F2 to enter SETUP.
POST Keys and Errors Action/Message Description If POST Beeps Before Video Appears Initialization failed before video initialized. Most beep code errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. If Monitor Displays Error Note error; press F1 to continue boot or F2 to enter Setup. Refer to the section “BIOS User’s Information” in this chapter. To Enter Setup Setup changes specific options, then writes to CMOS, NVRAM.
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fans do not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light Problems with application software The startup prompt “Press
Incorrect or No Beep Code Check the following: Is the speaker enabled? Is the speaker cable connected to the system board? If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes” section found later in this chapter.
Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video monitor? Refer to the documentation supplied with your video monitor. Are the video monitor's signal and power cables properly installed? If the problem persists, the video monitor may be faulty or it may be the incorrect type. Contact your service representative for assistance.
If you are using the onboard diskette controller, use Setup or the SSU to make sure that Onboard Floppy is set to Enabled. Conversely, to use an optional fixed/diskette controller, make sure that Onboard Floppy is set to Disabled. For information about running Setup or the SSU, refer to the “Configuring Your System” chapter. If the problem persists, there may be a problem with the diskette drive, system board, or drive signal cable. Contact your service representative for assistance.
Enable F2 Prompt by Using SSU 1. Insert your SSU diskette in the diskette drive. 2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system prompt or by pressing the reset switch. 3. When the DOS Startup menu appears, select 1 or 2 to enter the SSU. 4. Select Step 3, “Change Configuration Settings.” If a password menu displays, enter a user or administrative password if either is enabled, or just press ESC to bypass this menu prompt. 5. Select the System Board. 6.
Enable F2 Prompt by Changing a Jumper and Using SSU If you do not have an SSU diskette or CD available, you can clear CMOS memory to enable the F2 prompt. This means you must change a jumper on the system board, run the SSU, save your changes, and change the jumper back to the default setting. ! CAUTION This procedure resets all to default settings: Clearing CMOS memory resets all SSU and Setup settings to their defaults, not just the CMOS CLR setting.
Problems with the Network The server hangs when the drivers are loaded: Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnostics pass, but the connection fails: Make sure the network cable is securely attached. Make sure you specify the correct frame type in your NET.CFG file. The Link LED doesn’t light: Make sure you have loaded the network drivers. Check all cable connections. Try another port on the hub.
PCI Installation Tips Some common PCI tips are listed here. Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters. This prevents PCI cards from trying to use the same settings ISA cards are using. Use the SSU to keep track of ISA adapter resources. Certain drivers may require interrupts that are not shared with other PCI drivers. The SSU can be used to adjust the interrupt numbers for PCI devices.
BIOS Messages Message Description nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. Diskette drive A error or Diskette drive B error Diskette Drive is present but fails the BIOS POST diskette tests. Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is correctly attached. Entering SETUP ... The Setup program is starting.
BIOS Messages (Continued) Message Parity Check 1 nnnn* or Parity Check 2 nnnn* Description A parity error was found in the system bus (Parity Check 1) or the I/O bus (Parity Check 2). BIOS attempts to locate and display the address on the screen. If it cannot locate the address, it displays. Press to resume, to Setup Displayed after any recoverable error message. Press to enter SETUP Optional message displayed during POST. Can be turned off in Setup.
BIOS Messages (Continued) Message Description System timer error* The timer test failed. Requires repair of the system board. UMB upper limit segment address: nnnn Displays the address nnnn of the upper limit of the Upper Memory Blocks, indicating released segments of the BIOS, which may be reclaimed by a virtual memory manager. Video BIOS shadowed The video BIOS is successfully copied to shadow RAM.
POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. The “POST Error Codes and Messages” table is a list of the error codes and messages written at the start of each POST test.
Post Error Codes and messages (Continued) Code Error Message Pause on Error 0406 Warning: IRQ not configured 0504 Resource Conflict 0505 Expansion ROM not initialized No 0506 Warning: IRQ not configured No 0601 Device configuration changed No 0602 Configuration error - device disabled No 8100 Processor 0 failed BIST Yes 8101 Processor 1 failed BIST Yes 8104 Processor 0 Internal Error (IERR) failure Yes 8105 Processor 1 Internal Error (IERR) failure Yes 8106 Processor 0 Therma
5-22 Problem Solving
A System Cabling System Cabling Before You Begin Static Precautions Standard Configuration
System Cabling This appendix contains information and procedures on the standard cabling configuration used in your system. Before You Begin ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis.
Standard Configuration Your system is cabled using a dual channel on-board IDE Controller and dual on-board Adaptec AIC-7896 SCSI Controller. The on-board IDE controller supports the standard internally mounted CD-ROM as its first (master) device and an optional internally mounted IDE tape drive as its second (slave) device. The AIC-7896 contains one independent Ultra2 (LVD) wide and one Ultra wide SCSI interface that share a single PCI bus master controller.
Standard System Cable Configuration A. Seven SCSI disk drive bays B. SCSI Hard disk drives C. SCSI Backplane D. Wide SCSI Interface cable E. Wide SCSI connector (68 pin) F. Diskette drive connector G. Diskette interface cable H. Diskette drive I. Primary IDE connector J. IDE Interface Cable K. IDE CD-ROM Drive L. Secondary IDE connector M. Optional IDE removable media devices (cable not supplied) N.
Standard System Cable Routing A. Ultra2/LVD SCSI cable (68 pins) B.
A-6 System Cabling
B System Setup Utility System Setup Utility (SSU) Creating SSU Diskettes Running the SSU Exiting the SSU
System Setup Utility (SSU) The System Setup Utility (SSU) is a DOS-based utility that supports extended system configuration operations for onboard resources and add-in boards. It also allows you to view the system event log and to set system boot and security options.
Creating SSU Diskettes The SSU is run from DOS-bootable diskettes. Before you can run the SSU from diskettes, you must copy the SSU from the CD-ROM to a diskette. If your diskette drive is disabled, or improperly configured, you must use the FLASH-resident BIOS Setup Utility (F2) to enable it so that you can use the SSU. If necessary, you can disable the drive after you exit the SSU. Information entered using the SSU overrides information entered using Setup. 1. Power on the system. 2.
Running the SSU The SSU consists of a collection of task oriented modules plugged into a common framework called the Application Framework (AF). The Application Framework provides a launching point for individual tasks and a location for setting customization information. For full functionality the SSU requires the availability of the AF.INI, AF.HLP, plus any .ADN files and their associated .HLP and .INI files. 1. Turn on your video monitor and your system. 2.
Customizing the SSU The SSU lets you customize the user interface according to your preferences. The AF sets these preferences and saves them in the AF.INI file so that they take effect the next time you start the SSU. There are three user-customizable settings: Color—this button lets you change the default colors associated with different items on the screen with predefined color combinations. The color changes are instantaneous. Mode—this button lets you set the desired expertise level.
Launching a Task It is possible to have many tasks open at the same time, although some tasks may require complete control to avoid possible conflicts. The tasks achieve complete control by keeping the task as the center of operation until the user closes the task window. There are three ways to launch a task: In the SSU Main window, double-click on the task name under Available Tasks to display the main window for the selected task. Highlight the task name, and click on OK.
Resource Configuration Add-in (RCA) Window The RCA provides three major functions: Creates representations of devices that cannot be discovered by the system (ISA cards) Modifies the contents of the system by adding and removing devices Modifies the resources used by devices. You can use the RCA window to define an ISA card or add an ISA card by clicking on the appropriate button.
RCA Window Defining an ISA Card An ISA card usually comes with a vendor-created .CFG file that specifies the resources the card requires to function properly. If the .CFG file is unavailable, you must manually create it or define the card through the SSU. Defining an ISA card consists of specifying the name of the card and the resources it consumes. This allows the RCA to consider the ISA card resource requirements when the RCA tries to resolve conflicts.
Adding and Removing ISA Cards Adding and removing cards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the cards. This alerts you to any possible problems with that particular card in the current configuration. To add an ISA card: 1. Click on Add ISA Card in the RCA window. 2. Specify the directory for the .CFG file. 3. Select the file and click on Ok. To remove an ISA card: 1.
Modifying Resources Modifying the resources of a device may be necessary to accommodate certain operating systems, applications, and drivers. It may also be necessary to modify resources to resolve a conflict. To modify the resources associated with a device: 1. Highlight the device in the Devices section of the RCA window. 2. Press the spacebar, press Enter, or double-click on the entry.
System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window. This window shows what resources each device is consuming. This information is useful for choosing resources if a conflict occurs. Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen. The resource information can also be written to a plain text file through this window.
Multiboot Add-in (MBA) Window The MBA lets you set the system boot priority. The boot priority is the order the BIOS uses to boot the operating system from various devices in your system. To set the boot priority of your system: 1. From the SSU Main Menu, launch the MBA by selecting the “Boot Devices” task under the MBA heading in the task box. Click OK. 2. When the MBA window displays, the “Boot Device Priority” window lists the current boot priority order.
Password Administration (PWA) Window The PWA configures administrator and user passwords and other security options. 1. From the SSU Main Menu, launch the PWA by selecting the “Security” task under the PWA heading in the task box. Click OK. The Security window displays. 2. Select the Administrator and User Password buttons to change passwords. To Set the User Password Click on the user password button. Enter the password in the first field.
3. Select the Options button to enable or disable security options. For an explanation of the configurable security options, press the Help button. The other security options are as follows: Hot Key - Set a key sequence that, when pressed, will drop the server into secure mode. Lock-Out Timer - Set an interval that, if no activity takes place during it, will drop the server into secure mode. Secure Boot Mode - Force the server to boot directly into secure mode.
System Event Log (SEL) Window Clicking on the SEL Manager brings up the Server Event Log (SEL) viewer. You can load and view the current SEL data stored in the BMC, save the currently loaded SEL data to a file, view previously saved SEL data, or clear the SEL. The SEL displays information on the events stored in the system log area. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event.
Field Replaceable Unit (FRU) Window Clicking on the FRU Manager task brings up the Field Replaceable Unit (FRU) viewer. You can load and view the current FRU data stored in the BMC, save the currently loaded FRU data to a file, view previously saved FRU data. The FRU Viewer has the following menus: 1. From the FRU Main Menu, launch the FRU by selecting the “FRU Viewer Add-in” task under the FRU heading in the task box. Click OK. The FRU Viewer Add-in window (Event Log) displays. 2.
Sensor Data Record (SDR) Window Clicking on the SDR Manager task brings up the Sensor Data Record (SDR) viewer. You can load and view the current SDR data stored in the BMC, save the currently loaded SDR data to a file, view previously saved SDR data. The SDR Viewer has the following menus: 1. From the SDR Main Menu, launch the SDR by selecting the “SDR Viewer Add-in” task under the SDR heading in the task box. Click OK. The SDR Viewer Add-in window (Event Log) displays. 2.
Exiting the SSU Exiting the SSU causes all windows to close. 1. Exit the SSU by opening the menu bar item File in the SSU Main window. 2. Click on Exit or Highlight Exit, and press Enter.
C Emergency Management Port Emergency Management Port How the EMP Works EMP Requirements and Configurations Setting Up the Server for the EMP Main EMP Console Window Phonebook Management Plug-ins
Emergency Management Port The Emergency Management Port (EMP) allows remote server management via a modem or direct connection. The COM2 port on your server provides an interface to Console Manager software located in a second system.
How the EMP Works The EMP shares use of the COM 2 port with your system. When the EMP has control of the port, the port operates in command state. When the system has control of it, the port operates in redirect state. When connecting to a server, the EMP checks to determine the current COM 2 port state. The following discussion covers how the EMP functions in each state: Command state is the default COM 2 state.
EMP Console in Redirect State The above figure shows the EMP Console window in redirect state with the terminal window. The text that appears on the server monitor displays in the redirect window. Availability of the various EMP Console features is determined by two things: the EMP access mode selected during configuration in the System Management Submenu of the BIOS Server Menu, and if the server's COM 2 port is configured for console redirection in BIOS.
EMP Console Access Modes (Server not Configured for Console Redirection) Mode Server is powered off During BIOS POST After OS boots Disabled Redirect window appears, but is blank Redirect window appears, but is blank Redirect window appears, but is blank Pre-boot EMP commands available EMP commands available Redirect window appears, but is blank Always Active EMP commands available EMP commands available EMP commands available EMP Requirements and Configurations This section outlines the req
Setting Up the Server for the EMP To use the EMP, you must configure the server's BIOS with specific settings. These settings take place in two submenus of the BIOS Server menu, the System Management Submenu and the Console Redirection Submenu. The earlier BIOS settings section shows all available options. This section focuses on those settings that must be configured to use the EMP. System Management Submenu All EMP related settings occur from the System Management Submenu of the Server main menu.
Console Redirection Submenu These settings in the Console Redirection Submenu of the Server menu must be set exactly as noted to be able to use the EMP. COM Port Address: Select 2F8. This is the COM 2 port that must be used by the EMP. The IRQ# setting automatically populates with the correct number based on the COM Port Address choice. Baud Rate: Select appropriate speed. Console Type: Choose PC ANSI. Flow Control: Choose CTS/RTS + CD.
Status Bar The status bar displays at the bottom of the current window. It contains the following status information: SERVER NAME: the name of the connected server (stored in the Phonebook) when connecting via modem. LINE: the type of line connection. This would be either direct or modem. MODE: either Redirect of EMP, depending on whether the EMP has control of the COM 2 port. LINE STATUS: gives status information on the server connection.
Server Control Operations Three server control operations are available from the menu or toolbar of the main EMP Console window, remote server connection, powering the server on and off, and resetting the server. The server console mode can also be switched between EMP active and BIOS redirect modes through post-power-up and reset options. Connect When you select [Re]Connect from the Connect menu, the Connect dialog allows you to connect to a selected server.
Serial Line - must be filled out when the line selection is set to Direct connect (Serial Line). Baud Rate - must be 19200 for EMP to connect properly. COM Port No. - set the COM Port number to which the null modem serial cable is connected. Connect - initiates connection to the connected server. When this button is clicked, you are prompted for the EMP password. Config - displays the Phonebook dialog. Cancel - exits the Connect dialog without any action taken.
Reset Selecting Reset from the Action menu generates the Reset dialog so that you can remotely reset the server with post-reset options. Reset Dialog Options available in the dialog are: System Reset - resets the server with the selected post-reset options. This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations. Post-reset Option - sets the post-reset option that will be effective after reset. The options are EMP active or BIOS redirection.
Phonebook The EMP Console provides a support plug-in known as the Phonebook. The Phonebook stores names and numbers of servers in a list that can be updated by adding, modifying or deleting entries. The Phonebook can be opened from the main menu and tool bars, or launched from the Connect dialog by clicking the Config button. Phonebook Dialog Options available in the dialog are: Server - a dropdown list of server names previously stored in the Phonebook.
Management Plug-ins SEL Viewer The SEL viewer provides access to the System Event Log on the server and can display records in either hexadecimal or text (verbose) form.
SEL Viewer Menu Options The following menu options are found on the SEL viewer menu bar: File Open - you can view SEL data from a previously saved file if it was stored in binary format. Selecting the Open menu item allows you to specify a filename under which the data is found. The default filename is "SELLOG.DAT." If the file cannot be opened, the program displays an error message. Close - you can close the SEL viewer.
Help Help Topics - help topics for EMP Console. Help About - provides version information. Sensor Type Codes The Sensor Type Code Table provides information regarding: The type of sensor generating the SEL entry The name of the sensor The microcontroller which initiated the SEL entry The warning or error which initiated the SEL entry.
Sensor Type Codes (continued) Sensor Type and Number in Verbose Sensor Name Generator ID Voltage # 06 5V Standby BMC Voltage # 07 Baseboard SCSI-A Term1 BMC Voltage # 08 Baseboard SCSI-A Term2 BMC Voltage # 09 Baseboard SCSI-A Term3 BMC Voltage # 0A Baseboard –12V BMC Voltage # 0B Baseboard SCSI-B Term1 BMC Voltage # 0C Processor 1.
System Event Logging Format Table Sensor Type and Number in verbose Sensor Type and Number in hex Event Description in hex Event type Event Description System Event #EF 12 EF E7 01 -- -- System Boot Event System Boot Event … System Event #EF 12 EF E7 00 -- -- System Recognition System Boot Event … Memory #EF OC EF E7 20 -- -- Single Bit Memory Error Correctable ECC … Memory #EF OC EF E7 21 -- -- Double Bit memory Error Non-Correctable ECC … Memory #EF OC EF E7 02 -- -- Memory Par
SDR Viewer Menu Options The following menu options are found on the SDR viewer menu bar: File Close - closes the SDR viewer. Exit - exits the EMP. View Display all Records - displays all records from the SDR repository. SDR Type - displays the records of a particular SDR type. You select an SDR type from a pop-up menu that displays all the SDR types available for the given hardware. SDR Info - displays the SDR summary information as returned by the server.
FRU Viewer Menu Options The following menu options are found on the FRU viewer menu bar: File Close - closes the FRU viewer. Exit - exits the EMP. View Display all Records - displays all FRU data, which consists of chassis, board, and product information. FRU Info - displays the FRU summary information as returned by the server. Settings - lets you change operating parameters for the FRU viewer.
C-20 Emergency Management Port
D Platform Event Paging
Platform Event Paging With Platform Event Paging (PEP), your server can be configured to automatically dial up a paging service and page you when a server management related event occurs. Platform events include temperature out-of-range, voltage out-of-range, chassis intrusion, and fan failure. If PEP is enabled and the BMC receives or detects a new event, it automatically sends a page. It can send a page if the processors are down or if the system software is unavailable.
Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission. byte A group of eight bits.
CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
EMP The Emergency Management Port (EMP) provides an interface to the Console Manager. This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry.
L LAN (Local Area Network) A group of computers linked together within a limited area to exchange information. LCD (Liquid Crystal Display) The type of video display used in portable computers. LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface.
N NVRAM (Nonvolatile RAM) A type of RAM that retains its contents even after the computer is powered off. This memory stores EISA configuration information. See also RAM and SRAM. O operating system A set of programs that provides the interface between other software programs and the computer. P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer.
POST Power-On-Self-Test. R RAM (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date. ROM (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off.
Setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system. SRAM (Static RAM) A temporary storage area for data and programs. This type of memory does not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM and RAM.
10 Glossary
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Component Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Hard Disk Drive 7 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 2 Equipment Log Manufacturer Name & Model Serial Number (if availa
Index A ACPI, 1-13 Add-in boards ISA, B-2 PCI, B-2 Administrative password, 1-16 limiting access to SCU, 1-18 Advanced Menu, configuring in Setup, 3-8 B Battery replacing, 4-7 BIOS, 1-11 messages, 5-16 recovering, 3-27 setup utility, 3-3 BMC, 1-14 Boot block write protect default jumper, 3-27 Boot menu, configuring, Setup, 3-17, 3-18 Boot sequence booting without keyboard, 1-19 setting in Setup, 1-19 Booting cold boot, 5-2 fault resilient, 5-2 Bus termination requirements, SCSI devices, 1-12 C Cabling sys
J Jumpers, 3-24 K Keyboard compatibility, 1-13 lockout timer, seting in SCU, 1-13 L LAN status indicators, 2-9 Line voltage setting, 2-11 Lithium backup battery replacing, 4-7 M Main menu, configuring in BIOS Setup, 3-5 Memory addresses, 1-9 Monitoring system status, 1-14 Mouse compatibility, 1-13 inactivity timer, 1-13 N Network controller, 1-11 NVRAM resetting, 3-27 O Option boards, 4-17 Overview, 1-2 P Password, 1-17 administrative, 1-16 administrator, 1-17 clearing and changing, 3-27 entering to u
locking reset and power on/off switches, Setup, 1-18 password, 1-18 secure mode, 1-18 secure mode, setting in SCU, 1-17 software lock, SCU, 1-16 unattended start, 1-19 using hot key combination, 3-2 video blanking, 1-18 Security menu configuring, Setup, 3-12 Server management BMC, 1-14 features, 1-14 intrusion detection, 1-16 Server management information menu, configuring in Setup, 3-16 Server menu, configuring in Setup, 3-14 Setup advanced menu, 3-8 boot menu, 3-17, 3-18 exit menu, 3-20 hard drive menu, 3
Index-4
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