SERVER MH4500 () User's Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
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SERVER MH4500 () User's Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others. The NEC Computers Inc.
Contents Proprietary Notice and Liability Disclaimer .....................................................................vii Using This Guide........................................................................................................... viii Text Conventions .............................................................................................................ix Related Documents............................................................................................................
Configuring Your System...................................................3-1 Using the BIOS Setup Utility......................................................................................... 3-3 Main Menu............................................................................................................... 3-4 Advanced Menu ....................................................................................................... 3-6 Security Menu ...................................................
Additional Troubleshooting Procedures ......................................................................... 5-5 Preparing the System for Diagnostic Testing............................................................. 5-5 Monitoring POST ..................................................................................................... 5-6 Verifying Proper Operation of Key System Indicators............................................... 5-7 Confirming Loading of the Operating System....................
Emergency Management Port........................................... C-1 How the EMP Works.....................................................................................................C-2 EMP Requirements and Configurations .........................................................................C-5 Setting Up the Server for the EMP.................................................................................C-6 System Management Submenu ............................................................
1 System Overview System Chassis Features System Board Features System Security Features
The MH4500 System is a modular, multiprocessing server based on the Intel Pentium® II Xeon™ microprocessor. The combination of compute performance, memory capacity, and integrated input/output (I/O) provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, email, web access, and web site server.
Your server features the following major components: up to four high-performance Pentium II Xeon processors, each packaged in a Single Edge Connector (S.E.C.) cartridge integrated 512 KB or 1 MB secondary cache integrated in the S.E.C. cartridge 128 MB to 4 GB of memory, using up to sixteen dual-inline memory modules (DIMMs) six PCI expansion slots for add-in boards (one slot shared with an ISA slot; one slot for half-length PCI boards).
Several major system component locations are shown in the following figure and briefly described in the following paragraphs. G F A B C D E A. Fans (8) E. System Board B. SCSI Backplane F. Expansion Board Connectors C. Removable Media Device Bays (3) G. Memory Module Connector D. S.E.C. Processor Bays (4) System Chassis Power Supplies Two 400 watt auto-voltage-sensing power supplies provide system power. Each operates at 115 or 230 Vac at an operating frequency of 50/60 Hz.
Peripheral Bays The system supports a variety of standard PC AT-compatible peripheral devices. The chassis includes the following peripheral bays: 3 1/2-inch front panel bay for mounting the standard 3 1/2-inch diskette drive (supports 720 KB and 1.44 MB diskettes) three 5 /14-inch removable media device front panel bays for mounting one inch high 5 1/4-inch peripheral devices, including the standard SCSI CD ROM drive.
A B CD E F G MM LL KK JJ II HH GG FF EE DD CC BB AA Z Y H I P Q L R X W V S M T N O U A. Wide SCSI B Connector U. VRM Connector for Processor 1 B. System Jumpers V. Processor 1, Slot 2 Connector C. Hard Drive Input LED Connector W. Main Power Connector D. System Speaker Connector X. Processor 2, Slot 2 Connector E. Lithium Battery Y. Processor 3, Slot 2 Connector F. Wake-on LAN Connector Z. Main Power Connector G. ISA Slot AA. Front Panel Connector H.
Pentium II Xeon Processor The system board supports up to four Pentium II Xeon processors, each packaged in a Single Edge Contact (S.E.C.) cartridge. The cartridge includes the processor core with an integrated 16 KB primary (L1) cache; the secondary (L2) cache; a thermal plate; and a back cover. The processor implements the MMX™ technology and the processor’s numeric coprocessor significantly increases the speed of floating-point operations. The processor external interface operates at 100 MHz.
ISA features include: bus speed up to 8.33 MHz 16-bit memory addressing Type A transfers at 5.33 MB/second Type B transfers at 8 MB/second 8- or 16-bit data transfers Plug and Play ready. The system board has two 32-bit PCI bus segments: PCI-A and PCI-B. The segments provide seven PCI connectors, three on PCI-A and four on PCI-B. PCI-A supports half-length boards only and PCI-B supports full-length boards. One of the PCI-B connectors shares a chassis expansion slot with an ISA connector.
The IDE controller features: PIO and IDE DMA/bus master operations Mode 4 timings transfer rates up to 22 MB/second buffering for PCI/IDE burst transfers master/slave IDE mode. SCSI Controllers The system board contains two SCSI controllers: a narrow SCSI controller (SYM53C810AE) on the PCI-A bus, and a dual-channel wide LVD/SE (Ultra2/Ultra) SCSI controller (SYM53C896) on the PCI-B bus.
No logic, termination, or resistor loads are required to connect devices to the SCSI controller other than termination in the device at the end of the cable. The SCSI bus is terminated on the system board with active terminators that can be disabled.
External Device Connectors The external I/O connectors provide support for a PS/2 compatible mouse and a keyboard, connector for VGA monitor, two serial port connectors, a parallel port connector, and a USB connector. System Board Management Controller (BMC) Server management is controlled by the System Board Management Controller (BMC). The BMC and associated circuits are powered from a 5Vdc standby voltage, which remains active when system power is switched off.
activate a hot-key combination to enter secure mode quickly disable writing to the diskette drive when secure mode is set. Further information on the security features is contained in Chapter 3, “Configuring Your System.
2 Setting Up Your System Selecting a Site Unpacking the System Getting Familiar with the System Installing the System Connecting Peripherals Connecting the Power Cords Powering on the System Converting to a Rack Mount Server Unit
Your system ships as a stand-alone, single server pedestal unit or as a rack unit ready to install in a rack. The pedestal system can also be converted to a rackmounted server unit using a rack conversion kit (not supplied). You can purchase the kit from your dealer. The information in this chapter pertains to both configurations. Where differences occur between configurations, they are noted.
The site must be isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners, large fans, large electric motors, radio and TV transmitters, and high-frequency security devices. Provide at least eight inches (20.32 centimeters) behind the system and three inches (eight centimeters) on each side of the system for proper cooling, airflow, and cable clearance.
Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators, and connectors. Front View The following figure shows locations of controls and indicators on the front of the system. A brief description of the controls and indicators follows the figure.
A BC D E F G L H I J K A. CD-ROM Drive Standard, factory-installed CD-ROM Drive B. Diskette Drive Standard, factory-installed 3 1/2-inch diskette drive. C. Power On/Off Button Press to turn system DC power on or off. D. Sleep/Service Button Press to put system in power saving mode or service mode. E. Reset Button Press to reset system. F.
Rear View The following figure shows the location of system controls, indicators, and connectors on the rear of the system. The rack unit is similar except that it is mounted in the rack on its side. H A B C D E F L M I J K G A. Parallel Port Connector 25-pin parallel printer port connector. B. VGA Monitor Connector 15-pin monitor connector. C. Serial Port A (COM1) 9-pin serial COM1 port connector. D. Serial Port B (COM2) 9-pin serial COM2 port connector. E.
Installing the System How you install the system depends on whether you have the stand-alone pedestal unit or the rack-mounted unit. If you have the pedestal unit, install it at your site and connect peripherals and power as explained next. If you have the rack mounted unit, you need to install slide bars on the sides of the unit before it can be installed in a standard EIA-compatible 19-inch equipment rack.
To unplug the power cord, slide the lock away from the plug while carefully pulling it out of the socket. Do not pull on the cord, only the plug. 2. Plug the male end of the power cord into a wall-mounted power outlet. Plug the male end of the power cord into an NEMA 5-15R outlet for 100-120 Vac. Plug the male end of the power cord into an NEMA 6-15R outlet for 200-240 Vac.
Verify that the AC power-on and power supply failure LEDs on the back of each power supply are lit. If the power supply failure LED is not lit, ensure that the AC power cord is connected to a functional AC power source. ! WARNING The DC push-button on/off switch on the front panel does not turn off AC power. To turn off AC power, you must unplug all power supply cords from either the power supplies or from the power sources. Do NOT turn off AC power without first turning off DC power.
Converting to a Rack Mount Server Unit You can convert a pedestal system to a rack mounted server unit using an optional rack installation kit available from your dealer. The kit contains the slide rails, bezel frame, and other hardware necessary for mounting the system in an EIA-compatible 19-inch equipment rack. Once you have the kit, use the following procedures to prepare the system for mounting in a rack. You should also follow any instructions that may come with the kit.
Equipment Rack Warnings and Cautions Observe and implement the following equipment rack warnings and cautions before starting the conversion. ! WARNING Anchor the Equipment Rack. The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of it on slide assemblies. The anchors must be able to withstand a force of up to 113 kg (250 lbs). You must also consider the weight of any other device installed in the rack.
Converting the System Pedestal Unit Converting your pedestal system to a rack mounted unit consists of: removing the top and side covers removing the bezel frame installing a new bezel frame installing handles attaching slide rails to the chassis preparing the rack. After the system unit is converted to a rack unit, install the unit in the rack (see “Installing the Unit in the Rack” later in this chapter).
3. Grasp the built-in handle on the back of the cover and, using an even pull, slide the cover back about an inch until it stops. 4. Pull the cover straight up and off the chassis. Set the cover aside. 5. Remove and save the two screws holding the access (side) panel in place. 6. Grasp the built-in handle on the back of the access panel and, using an even pull, slide the cover back about an inch until it stops. 7. Pull the cover straight away from the chassis and set aside.
3. Install the new bezel frame by inserting the retaining tabs into their corresponding slots on the chassis. 4. Install the bezel door by inserting the door onto the hinge pins on the chassis. Shut the bezel door. Installing the Chassis Handles Install the two chassis handles on the chassis as follows. ! WARNING Attaching the chassis handles requires repositioning the system unit on its side. The unit weighs between 85 pounds (38 kg) and 100 pounds (45 kg), depending on configuration.
A. Bezel Frame B. Rectangular Cutout C. Chassis Handle D. Screws Attaching the Chassis Handles Attaching the Outer Slide Bars to the Chassis Note: If you have a rack unit, you must use the following procedure to attach the slide bars before mounting the unit in the rack. Observe all safety precautions, warnings, and cautions noted throughout this chapter. Each slide assembly consists of a large outer bar, a center bar, and a small outer bar.
3. While pressing down on the small outer bar safety latch (4 on the following figure), pull the small outer bar out of the assembly and set aside for installation on the chassis. Release the safety latch on the center bar (5 on the figure) and collapse the large outer bar and center bar together. Set the assembly aside for later installation in the rack. 4 5 1 2 1. Large Outer Bar 2. Center Bar 3. Small Outer Bar 4. Safety Latch on Small Outer Bar 5.
4. Attach each small outer bar to the chassis as follows. Align the mounting holes in the bar to the threaded holes in the chassis (see the following figure). The right angle end of the bar goes toward the front of the chassis. Secure the bar to the chassis with four screws from the kit. 1 2 4 3 1. Threaded Holes in Chassis 2. Safety Latch 3. Screw (1 of 4) 4.
Preparing the Rack Note: If you have a rack unit, you must use the following procedure to prepare the rack before mounting the unit in the rack. Observe all safety precautions, warnings, and cautions noted throughout this chapter. The converted system unit (or rack unit) mounts in a standard EIA-compatible 19-inch equipment rack similar to that shown in the following figure (shown with three server units installed).
3. Align the bracket behind the rack’s vertical edge and behind the mounting holes in the vertical edge (see the following figure). 2 1 4 3 1. Screw 2. Rack Vertical Rail 3. Bar Nut 4. Right angle Extension Bracket Installing the Extension Brackets 4. Determine where you want to attach the bracket on the rack’s vertical rail. When determining where to attach the bracket, be sure to allow space for additional units. Mark, with a pencil, the bracket top and bottom hole locations on the rail.
1 2 2 4 5 6 3 2 7 4 2 6 2 1. Back Extension Bracket 2. 8-32 Screw 3. Flat Washer, Lock Washer, and 8-32 Nut 4. Large Outer Bar 5. Safety Latch on Center Bar 6. Center Bar 7. Front Extension Bracket Installing the Slider Assembly 1. With the safety latch (5 on the above figure) end of the slider assembly towards the back of the rack, press the flat side of the slider assembly into the U-shaped sections of the previously installed extension brackets (1 and 7). 2.
4. Carefully slide the center bar (6) towards the back of the rack until the oblong hole in the bar is over the third hole from the front of the large outer bar (4). Insert an 8-32 screw through the oblong hole in the center bar, the hole in the large outer bar, and into the oblong slot in the front extension bracket. Place a flat washer, lock washer, and a 8-32 nut on the screw and loosely tighten. 5. Secure the back end of the large outer bar (4) to the back extension bracket (1).
! WARNING Anchor The Equipment Rack. The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of it on slide assemblies. The anchors must be able to withstand a force of up to 113 kg (250 lbs). You must also consider the weight of any other device installed in the rack. Avoid Injury. The minimum server configuration weighs 38 kg (85 lbs); the maximum configuration weighs 45 kg (100 lbs).
2 1 3 4 2 1. Small Outer Bar 2. Center Bar 3. Large Outer Bar 4.
3 Configuring Your System Using the BIOS Setup Using the Symbios SCSI Utility Using the Optional RAID Controller Configuring System Board Jumpers
This chapter describes the Setup utilities that you can use to change your system configuration. The utilities described in this chapter include: BIOS Setup Utility Symbios SCSI Utility. The BIOS Setup Utility is used to configure the system and any option boards you may add. The BIOS Setup Utility is stored in the system FLASH memory. You do not need a diskette to run the BIOS Setup Utility.
Using the BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. Note that many BIOS Setup parameters are also configurable with the SSU. However, BIOS Setup Utility parameters that are settable with the SSU are overwritten by the SSU the next time the SSU is run. The BIOS Setup Utility is resident in the system Flash memory and does not require a diskette or an operating system present to run.
Setup Menu Keys Key Function in Setup Menu Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change. - Select the previous value for the field. + Select the next value for the field. F9 Load default configuration values for this menu. F10 Save configuration values and exit. Enter Execute command or Select submenu. The following BIOS Setup Configuration tables show the default settings for the BIOS Setup Utility. Recommended values are bold.
Main Menu Feature Choices Description described. Your Setting Language English (US) Spanish, Italian French, German, Japanese (Kanji) Selects which language BIOS displays in. Primary IDE Master and Slave Submenu The following table shows the settings for the Primary IDE Master and Slave submenu. Primary IDE Master and Slave Submenu Feature Choices Description Type Auto Auto allows the system to attempt auto-detection of the drive type. None informs the system to ignore this drive.
Primary IDE Master and Slave Submenu Feature Choices Description Ultra DMA Mode Disabled Enabled Selects the Ultra DMA Mode for moving data to and from the drive. Your Setting Keyboard Submenu The following table shows the settings for the Keyboard submenu. Keyboard Submenu Feature Choices Description NumLock Auto On Off Selects power-on state for Num Lock. Key Click Disabled Enabled Enables or disables key click. Keyboard auto-repeat rate 30/sec 26.7/sec 21.8/sec 18.5/sec 13.
Advanced Menu Feature Choices Description Your Setting Use Multiprocessor Specification 1.1 1.4 Selects version of multiprocessor specification to use. Some operating systems require version 1.1 for compatibility reasons. Large Disk Access Mode LBA CHS Select LBA for IDE drives. System Wakeup Feature Disabled Enabled If enabled, the system powers up upon receiving a “magic packet” on LAN, ring on COM2, or PME interrupt from a PCI board.
PCI Device, Embedded SCSI Submenu Feature Choices SCSI B On SCSI A & B On Description SCSI termination. Single-Ended Force/Auto Set Force A and B Force B, Auto A Force A, Auto B Auto If set for Force Single, the SCSI channel defaults to Single-Ended operation. Auto-Set uses hardware detection to determine single vs. double-ended operation. Your Setting The PCI Devices submenu (see the following table) should only be changed by qualified technical personnel.
I/O Device Configuration Submenu Feature Choices OS Controlled Description configure the port. Base I/O Address 3F8 2F8 3E8 2E8 Selects the base I/O address for COM port 1. Interrupt IRQ 3 IRQ 4 Selects the IRQ for COM port 1. Disabled Enabled Auto OS Controlled Auto forces BIOS to configure the port. OS Controlled forces OS to configure the port. Base I/O Address 3F8 2F8 3E8 2E8 Selects the base I/O address for COM port 2.
Advanced Chipset Control Submenu Feature Choice Description Address Bit Permuting Disabled Enabled To be enabled, there must be a power of 2 number of rows, all rows must be the same size, and all populated rows must be adjacent and start at row 0. Two-way or fourway permuting is set automatically based on memory configuration. Base RAM Step 1 MB 1 KB Every location Tests base memory once per MB, once per KB, or every location.
Security Menu Feature Choice Set Description setting it to a null string, or by clearing password jumper on system board (see “Configuring System Board Jumpers,” in this chapter). Administrator Password is Clear Set Status only; user cannot modify. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see Configuring System Board Jumpers).
Security Menu Feature Choice Description be enabled unless at least one password is enabled. Floppy Write Protect Disabled Enabled When secure mode is activated, diskette drive is write protected. User must enter password to disable. Cannot be enabled unless at least one password is enabled. Your Setting Server Menu The following table lists the settings for the Server Menu. Server Menu Feature Choices Description System Management Press Enter Refer to “System Management Submenu.
System Management Submenu The following table lists the settings for the System Management Submenu. System Management Submenu Feature Choices Description Your Setting System Event Logging Disabled Enabled When enabled, system events will be logged by BIOS and BMC. Clear Event Log Yes No Clears the system event log (SEL) in BMC if Yes is selected. Assert NMI on AERR Disabled Enabled When enabled, generates a nonmaskable interrupt (NMI) on an address parity error (AERR).
Console Redirection Submenu The following table lists the settings for the Console Redirection Submenu. Console Redirection Submenu Feature Choices Description COM Port Address Disabled 3F8 2F8 3E8 When enabled, console redirection uses the I/O port specified. 3F8 is typically COM 1 and 2F8 is typically COM2. IRQ # 3 or 4 None When console redirection is enabled, this displays the IRQ assigned per the address chosen in the COM Port Address field. Baud Rate 9600 19.2k 38.4k 115.
Boot Device Priority Submenu Boot Priority Device Description Your Setting 1. Diskette Drive Attempts to boot from drive A. 2. Removable Devices Attempts to boot from a removable media device. 3. Hard Drive Attempts to boot from a hard drive device. 4. ATAPI CD-ROM Drive Attempts to boot from an ATAPI CD-ROM drive. Hard Drive Submenu The following table gives the settings for the Hard Drive Submenu.
Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press Enter to execute the option. Pressing Esc does not exit this menu. You must select one of the items from the menu or menu bar to exit. Exit Menu Choices Description Exit Saving Changes Exits after writing all modified Setup item values to CMOS. Exit Discarding Changes Exits leaving CMOS unmodified. Load Setup Defaults Loads default values for all Setup items.
Symbios SCSI Utility Main Menu . Status Adapter Port No IRQ Level Current Next Boot NVRAM Found SYM53C810 2000 11 On On Yes SYM53C896 3000 11 On On* Yes SYM53C896 3400 11 On On Yes Change Adapter Status – Press ENTER to change adapter Next Boot Status. Adapter Boot Order – Press ENTER to select and change boot order of each SCSI adapter. Additional Adapter Configuration – Not used. Display Mode-Verbose – Press ENTER to change display mode.
Adapter Setup Screen Description Recommended Setting or Display Only SCAM Support On Parity On Host SCSI ID 7 Scan Order Low to High Removable Media Support None CHS Mapping SCSI Plug and Play Mapping Spinup Delay (sec) 2 Your Configuration Help Restore Default Setup Exit This Menu 3. Highlight the function you want to change and press Enter. You are prompted to save changes when you exit the configuration utility. To change device configuration parameters, perform the following steps. 1.
SCSI Hard Disk Drives Your Configuration Descriptions Recommended Settings or Display Only Device Selections Press Enter for menu. Select device and press Enter. Sync Rate 40 Width (bits) 16 Disconnect On Read/Write I/O timeout (sec) 10 Scan for device at boot time Yes Scan for SCSI LUNS No Queue Tags On 0 1 2 3 4 5 SCSI Removable Media Devices Your Configuration Descriptions Recommended Settings or Display Only Device Selections Press Enter for menu.
Using the Optional RAID Controller The following paragraphs provide an overview of the optional Build-to-Order RAID controllers. Included is information on the factory installed controllers and RAID configurations. Factory Installed Controller One of the options available for your system is the dual channel Mylex AcceleRAID 250 Controller board, which gives your system the added security of fault tolerance. If you order a system with the RAID controller, the system is pre-configured at the factory.
DACCF Configuration Utility The DACCF utility is included with the AcceleRAID™ 250 Controller. The AcceleRAID™ 250 supports various versions of RAID technology (referred to as RAID levels). To use any RAID level, you must configure the RAID controller using the DACCF Configuration Utility prior to installing your Network Operating System. For an explanation of this utility, refer to the Disk Array Controller Configuration Utilities Manual that was shipped with the controller.
Configuring System Board Jumpers The following paragraphs contain procedures for setting system board jumpers to: clear the CMOS clear a password. A jumper is a small plastic-encased conductor (shorting plug) that slips over two jumper pins on the jumper block. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
System Board Jumper J6J1 Summary Function Pins (default in bold) What it Does at System Reset CMOS Clear 1-2, Protect CMOS Preserves contents of NVRAM. 2-3, Clear CMOS Replaces contents of NVRAM with manufacturing default settings. 5-6, Protect Maintains current system password. Password Clear 6-7, Clear Clears current system password. Recovery Boot 9-10, Normal System attempts to boot using BIOS stored in flash ROM memory.
2. Locate the position of the jumper block on the system board (see the preceding figure and table for jumper locations and settings). To change a jumper setting, use a pair of needle-nose pliers or your fingers to remove the jumper from its current position. Position the jumper over the two pins for the desired setting and press it onto the pins. Be careful not to bend the pins. 3. Install the access cover, connect any disconnected peripherals, plug in the power cords, and power up the system.
3. Plug in the power cords, power on the system, and wait for POST to complete. This automatically clears the old password. 4. Power off the system and unplug the power cords from the system. 5. Move the Password Clear jumper back to pins 5-6. 6. Replace the access cover, reconnect any peripheral devices, plug in the system power cords, and power on the system. 7. To specify a new password, run the BIOS Setup Utility as described earlier in this chapter.
4 Upgrading Your System Observing Static Precautions Preparing Your System Maintaining the Equipment Log Removing the Access Panel Opening the Subchassis and Electronics Bay Upgrading the System Board Installing Option Boards Installing Hard Disk Drives Installing Removable Media Devices
This chapter includes procedures for replacing/upgrading the real-time battery, Pentium Xeon processor cartridge, and DIMM modules on the system board adding optional ISA and PCI boards installing 3 ½-inch SCSI hard drives installing optional 5 1/4-inch devices (tape drive, other device). Contact your sales representative or dealer for a list of approved optional peripheral devices. ! WARNING The DC push button on/off switch on the front panel does not turn off system AC power.
Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system. Preparing Your System for Upgrade Depending on the upgrade, you need one or more of the following tools: Phillips screwdriver (#1 bit and #2 bit) flat-head screwdriver small needle nose pliers pen or pencil ESD workstation or antistatic wrist strap (recommended).
Removing the Access Cover To install options in your system, you must first remove the access cover on the right side of the system (as viewed from the front). ! CAUTION For proper cooling and airflow, do not operate the system with the access cover removed. Always replace the cover before powering on the system. ! WARNING Turn off your system, disconnect any external devices, and unplug the system power cords from the AC wall outlet before removing the access cover. Remove the access cover as follows.
Removing/Installing the Access Cover Installing the Access Cover Install the access cover as follows. 1. Check that you have not left any tools or loose parts inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3. Insert the metal tabs on the top and bottom of the access cover into their slots on the chassis. Slide the cover toward the front of the system, as far as it will go. 4.
Opening the Subchassis and Electronics Bay There may be times during system upgrade that you need to open the subchassis and electronics bay. Both may be swung aside for access to components. Open the subchassis and electronics bay as follows. ! CAUTION For proper cooling and airflow, do not operate the system with the access cover removed, the subchassis open, and the electronics bay open. Always replace the cover and close the subchassis and electronics bay before powering on the system.
A B C D Opening the Subchassis and Electronics Bay 6. Rotate the subchassis to the left, away from the main chassis, until it stops (B in the above figure). 7. Label and disconnect all cabling to the electronics bay (D in the figure). 8. Rotate the electronics bay to the right, away from the main chassis, until it stops (C in the above figure). Closing the Subchassis and Electronics Bay Close the subchassis and electronics bay as follows. 1.
7. Connect all the previously disconnected cables to the I/O panel on the back of the chassis. 8. Install the access cover as previously described. Upgrading the System Board The following paragraphs provide procedures for upgrading the system board in your system. Topics covered include: replacing the real-time clock battery installing and removing Pentium II Xeon processor cartridges installing and removing DIMMs.
! WARNING If the system was running, processors and heat sinks on the board may be hot. To avoid the possibility of a burn, be careful when removing or installing components near the processor(s). 1 Power off the system, disconnect any peripherals, and unplug the power cords from the AC power source. 2. Remove the access cover as previously described. 3. Insert the tip of a small flat-bladed screwdriver under the plastic tab on the plastic retainer (A in the following figure). 4.
Installing/Removing the Processor Cartridge The following paragraphs provide procedures for installing and removing the Pentium II Xeon Processor Single Edge Contact (S.E.C.) cartridge. Use these procedures when upgrading or replacing your processor(s). Each processor is packaged in a S.E.C. cartridge. The cartridge includes the processor core with an integrated 16 KB primary (L1) cache, secondary (L2) cache, heat sink, and a back cover.
1. Power off the system, disconnect any attached peripherals, and unplug the system’s power cords from the power sources. 2. Remove the access cover as previously described. 3. Carefully remove the foam cover from over the electronics bay. 4. Remove a new processor cartridge from its antistatic package and place it on a grounded static-free surface or conductive foam pad. Note: All systems ship with a processor cartridge preinstalled in the bottom most slot (PROC1) on the system board.
Note: If tabs are not attached to the cartridge, see “Attaching Processor Cartridge Tabs” for procedures. 7. Insert the cartridge into the guide rails of the retention module (B in the preceding figure) and carefully push into the module until resistance is felt. 8. Close the two tabs by pushing them towards each other (E in the preceding figure) until the cartridge is fully seated. 9. Attach the retention bracket as follows.
Removing a Processor Cartridge Use the following procedure to remove a processor cartridge. 1. Power off the system and remove the access cover as previously described. 2. Remove the foam cover from the electronics bay. 3. With your right thumb on the retention module bracket (A on the following figure), wrap your right index finger around tab (B). A B C A. Retention module bracket B. Bracket tab C. Latch Opening the Latch 4.
7. Pull the two tabs (C on the following figure ) on the cartridge straight away from the system board to disengage the cartridge from the system board. A B C B D C A. S.E.C. cartridge B. Retention module guide rails C. Tabs on S.E.C. cartridge D. Processor heat sink Removing the Processor 8. Pull the processor cartridge straight out of the system board and retention module. Place it on a grounded, static-free surface or conductive foam pad. 9.
E J16 J15 J12 J11 J8 J7 J4 J3 J14 J13 J10 J9 J6 J5 J2 J1 D C B A A. Memory bank A (install first) B. Memory bank B (install second) C. Memory bank C (install third) D. Memory bank D (install last) E. Memory module connector Memory Module Each socket holds a single 72-bit DIMM module with 32MB, 64MB, 128MB, or 256MB of ECC memory. When all sockets are filled, the system board supports a maximum of 4 GB of memory using sixteen 256MB DIMMs.
3. Carefully pull the memory module out of its connector on the system board (see the following figure). 4. Slide the module straight out from the system board until it clears the guide rails. 5. Place the module component-side up on a non-conductive, static-free surface. Removing the Memory Module Installing DIMMs Use the following procedure to install DIMMs. If you need to remove a DIMM, see “Removing DIMMs,” next. 1. Remove the memory module as previously described.
3. Align the two notches in the bottom edge of the DIMM with the keyed socket on the memory module (see the following figure). Installing the DIMM ! CAUTION Use care when inserting a DIMM. Applying too much pressure when inserting a DIMM can damage a socket or ejector lever. Apply just enough pressure on the DIMM ejector levers to lock the DIMM. 4. Carefully insert the DIMM into the socket and press down firmly on the DIMM until it is fully seated. 5.
8. Reinstall the foam cover on the electronics bay. 9. Reinstall the access cover as previously described. 10. Connect all external cables and the power cords to the system. 11. Run the SSU to configure the system and to properly attribute ECC memory (see Chapter 3, “Configuring Your System”). Removing DIMMs Use the following procedure to remove DIMMs. 1. Remove the memory module as previously described. 2. Place the module component-side up on a non-conductive, static-free surface.
! CAUTION To avoid damage to the memory module, you must support the module until it is correctly inserted and firmly seated in its connector on the system board. 2. Hold the memory module by its edges and align it with the guide rail at the back of the electronics bay. 3. Insert the memory module through the guide rails and into the connector on the system board. 4. Firmly seat the memory module in the connector. 5. Reinstall the foam cover on the electronics bay and the access cover.
A B C A. ISA connector (use half-length board only) B. Six PCI connectors (top to bottom in figure) First four connectors: PCI B3, B2, B1, B0 Next two connectors: PCI A3, A2 C. PCI connector A1 (use half-length board only) Locating the PCI and ISA Slots Installation Considerations Newer ISA boards, designed for Plug-and-Play systems, are automatically configured by the system without any user intervention. Older ISA boards must be manually configured.
Controller/Adapter Hardware Configurations The following table lists the option boards you may add to your system that require specific installation slots.
A B C Installing an Option Board 8. Set any board jumpers or switches as described in the documentation that comes with the option board. 9. Hold the option board by its top edge or upper corners and insert it into the expansion slot until it is firmly seated. The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot. 10. Secure the board in place, using the previously removed slot cover and screw . 11.
4. Remove and save the option board retaining bracket screw. 5. Hold the board at each end and carefully pull it out of its connector. Make sure that you do not scrape the board against other components. 6. Remove the board from the expansion slot and place it in an antistatic wrapper. If you are replacing a board, see "Installing an Option Board," otherwise continue. 7. Install an expansion slot cover over the vacant slot and secure with the previously removed screw. 8.
Installing Hard Disk Drives Your system supports up to six, 1-inch high, hot-swap, wide SCSI low voltage drives (LVD). The drives install in the drive bay at the front of the system (see the following figure). The drive bay is accessed by opening the front panel, unlocking the metal door (if locked), and opening the metal door. A C D B A. Front panel B. Metal EMI shield door C. Metal door latch D.
Installing an Optional SCSI Hard Disk Drive Install an optional SCSI hard disk drive as follows. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 1. Turn off the system and disconnect all power cords from their power sources. 2. Remove the 3 1/2-inch hard disk drive from its protective wrapper and place the drive on an antistatic surface. 3. Record the drive model and serial number in the equipment log. ! CAUTION If the drive comes with drive rails, do not use them.
8. Hold the carrier by its handle, position it in front of an open slot, and start it into the guide rails. 9. Carefully push the carrier and drive part way into the bay. 10. Pull down on the carrier handle and continue pushing the carrier into the bay. As you push in, the two rounded notches in the handle (B in the following figure) slide onto the two round pegs inside the drive bay (A in the figure).
Note: A failed SCSI hard drive is indicated by a continuously lit yellow LED on the front panel. The LEDs and corresponding hard drives are numbered 0 through 5, from top to bottom (for example, drive 0 is the top-most hard drive in the bay and drive 5 is the bottom-most drive in the bay). 3. Press the rounded tab on the right of the carrier towards the center of the drive (B in the following figure) while gently pulling down the carrier handle (A in the figure). A B Unlocking the Carrier 4.
If a SCSI tape drive is connected along with the SCSI CD-ROM on the SCSI controller, SCSI termination must be removed from the tape drive. Use the following procedures to install or remove optional 5 1/4-inch removable media devices. Installing a 5 1/4-Inch Media Device Install an optional 5 1/4-inch device in the removable media bay as follows. 1. Power off the system, disconnect all installed peripherals, and unplug all system power cords from their power sources.
A Removing the EMI Shield ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the device from its protective wrapper and place it on an antistatic surface. Record the device model and serial number in the equipment log. 5. Set any device jumpers or switches before you install the device. See the documentation that comes with the device for jumper or switch information. Note: If the device comes with device rails, do not use them. Remove any rails already attached.
D B A C A. Tape drive or other removable device B. Tab on rail C. Screws (4) D. Rails (2) Installing the Device Rails 7. Align the device with the device slot guide rails and carefully slide the device into the slot until the device locks in place. 8. Remove the access cover and open the subchassis for access to the power and signal cables and the back of the device (see “Removing the Access Cover” and “Opening the Subchassis and Electronics Bay,” described earlier in this chapter). 9.
Removing a 5 1/4-Inch Media Device Remove a 5 1/4-inch media device as follows. 1. Power off the system, disconnect any peripherals, and unplug the system power cords from their power sources. 2. Open the front panel, remove the access cover, and open the subchassis. 3. Disconnect the power cable and data cable from the back of the device you are removing. 4. At the front of the device, push in on the two latching rails while pulling the device out of its slot. 5. Set the device on an antistatic surface.
5 Solving Problems Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions PCI Installation Tips BIOS User’s Information
This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first part of this chapter tells you how to reset your system in case of problems. The next several parts provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last part includes BIOS and system and disk status user information. ! WARNING The DC push-button on/off switch on the front panel does not turn off system AC power.
Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup. Hardware failure is a less frequent cause. If you have problems during initial system startup, check the following.
If the above items are all correct, but the problem reoccurs, refer to “Additional Troubleshooting Procedures” in this chapter. Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following.
If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures. If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands.
4. Power up the video monitor. Set its brightness and contrast controls to at least two-thirds of their maximum ranges (refer to the documentation supplied with your video display monitor). 5. If the operating system normally loads from the hard disk drive, make sure there is no diskette in drive A. Otherwise, place a diskette containing the operating system files in drive A. 6. Turn on the system. If the power indicator LED does not light, refer to “Power Light Does Not Light” later in this chapter.
Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on briefly. Check for the following. Does the diskette drive activity indicator turn on briefly. If not, refer to “Diskette Drive Activity Indicator Does Not Light” in this chapter. If a second diskette drive is installed, does its activity indicator turn on briefly.
Power LED Does Not Light Check the following. Are all power supplies plugged in? Is the power turned on to the power strip or outlet? Do you have a blown fuse or breaker? Is the system operating normally? If so, the power LED is probably defective or the cable from the front panel to the system board is probably loose. Are there other problems with the system? If so, check the items listed under “System Cooling Fan(s) Does Not Rotate.
3. Run the SSU to disable the onboard video controller. 4. Reboot the system for changes to take effect. If there are still no characters on the screen after you reboot the system, contact your service representative for assistance. POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller. If you do not receive a beep pattern and characters do not display, the video display or video controller may have failed.
Is the power indicator on the front panel lit? Is the power supply failure indicator on the power supply lit? If not, the power supply has failed. Is the power connector for the cooling fan(s) connected to the system board? Is the cable from the front panel board connected to the system board? If the switches and connections are correct and the power outlet is functioning, contact your service representative for assistance. Diskette Drive Activity LED Does Not Light Check the following.
Note: The hard disk drive activity light on the front panel lights when either a hard disk drive, or a SCSI device controlled by the onboard SCSI host controller, is in use. This LED does not display CD-ROM activity. CD ROM Drive Activity Light Does Not Light Check the following.
Enable F2 Prompt by Using SSU Use the following steps to enable the F2 prompt. 1. Insert your SSU diskette in the diskette drive. This is the diskette that is created by copying the SSU software from EXPRESSBUILDER CD ROM that comes with the system. 2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system prompt or by pressing the reset switch. 3. When the DOS Startup menu appears, select 1 or 2 to enter the SSU. 4. Select Step 3, “Change Configuration Settings.
Note: This procedure resets all settings to their default settings. Clearing CMOS memory resets all SSU and Setup settings to their defaults, not just the CMOS CLR setting. Before proceeding, check that you have a backup paper copy of the configuration settings. Referring to the worksheets could make your reconfiguration task easier. 1. Observe the safety and ESD precautions stated at the beginning of this chapter. 2.
Problems with the Network The server hangs when the drivers are loaded. Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnostics pass, but the connection fails. Make sure the network cable is securely attached. Make sure you specify the correct frame type in your NET.CFG file. The Link LED doesn’t light. Make sure you have loaded the network drivers. Check all cable connections. Try another port on the hub.
Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters. This prevents PCI cards from trying to use the same settings ISA cards are using. Use the SSU to keep track of ISA adapter resources. Certain drivers may require interrupts that are not shared with other PCI drivers. The SSU can be used to adjust the interrupt numbers for PCI devices. For certain drivers, it may be necessary to alter settings so that interrupts are not shared.
Keyboard controller error* The keyboard controller test failed. You may have to replace the keyboard or controller. Keyboard error nn The keyboard is not working. BIOS discovered a stuck key and displays the scan code nn for the stuck key. Monitor type does not match CMOS - Run SETUP Monitor type is not correctly identified in Setup. Operating system not found The operating system cannot be located on either drive A: or drive C:.
Messages and Beep Codes Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep twice as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not checksum to zero. At the beginning of each POST test routine, the BIOS outputs the test point error code to I/O address 80h.
POST Tests Code 1C Beeps POST Routine Description Reset Programmable Interrupt Controller 20 1-3-1-1 Test DRAM refresh 22 1-3-1-3 Test 8742 Keyboard Controller 24 28 Set ES segment register to 4 GB 1-3-3-1 2A Autosize DRAM; system BIOS stops execution here if the BIOS does not detect any usable memory DIMMs. Clear 512K base RAM 2C 1-3-4-1 RAM failure on address line xxxx; BIOS stops execution here if entire memory is bad.
POST Tests Code 54 Beeps 56 58 POST Routine Description Set key click if enabled Enable keyboard 2-2-3-1 Test for unexpected interrupts 5A Display prompt “Press F2 to enter SETUP” 5C Test RAM between 512 and 640K 60 Test extended memory 62 Test extended memory address lines 64 Jump to User Patch1 66 Configure advanced cache registers 68 Enable external and CPU caches 6A Display external cache size 6C Display shadow message 6E Display non-disposable segments 70 Display error messag
POST Tests Code 96 Beeps POST Routine Description Clear hugh ES segment register 98 1-2 Search for option ROMs.
POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. The “POST Error Codes and Messages” table is a list of the error codes and messages written at the start of each POST test.
POST Error Codes and Messages Code Error message Pause on Error 0405 Expansion ROM not initialized No 0406 Warning: IRQ not configured No 0504 Resource Conflict No 0505 Expansion ROM not initialized No 0506 Warning: IRQ not configured No 0601 Device configuration changed No 0602 Configuration error - device disabled No 8100 Processor 1 failed BIST Yes 8101 Processor 2 failed BIST Yes 8104 Processor 1 Internal Error (IERR) failure Yes 8105 Processor 2 Internal Error (IERR) f
POST Error Codes and Messages Code Error message Pause on Error 8150 NVRAM Cleared by Jumper No 8151 NVRAM Checksum Error, NVRAM cleared No 8152 NVRAM Data Invalid, NVRAM cleared No 8153 Password cleared by jumper No 8154 Address bit permuting prevented POST memory remapping No 8160 Unable to apply BIOS update for Processor 4 Yes 8161 Unable to apply BIOS update for Processor 3 Yes 8162 Unable to apply BIOS update for Processor 2 Yes 8163 Unable to apply BIOS update for Processor
A System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration
This appendix contains information on cabling configurations used in your system. The configurations include: standard configuration optional RAID configuration. Before You Begin Observe all cautions, warning, and static precautions while working with your system and while performing any procedures. ! WARNING The DC push button on/off switch on the front panel does not turn off system AC power.
Power Cabling The internal power cables are connected to the system board, SCSI backplane, storage devices, and diskette drive. The power cables vary in length and provide connector sizes to accommodate a variety of supported storage devices and a flexible storage configuration. Power cables are connected to the SCSI backplane to provide power to the 3 1/2-inch SCSI hard drives in the device trays.
B 0 1 2 A C 3 4 L 5 H D E F G H I J K A. SCSI Distribution Backplane G. Narrow SCSI Interface Connector B. SCSI Backplane Termination H. Diskette Interface Cable C. SCSI Hard Disk Drives I. Diskette Device D. Wide SCSI Interface Cable J. Removable Media SCSI Devices E. Wide SCSI Interface Connector K. CD ROM Drive (terminated) F. Narrow SCSI Interface Cable L.
RAID Configuration Two of the options available for your system are the Mylex AcceleRAID 250 (SecuRAID 210) or the Mylex AcceleRAID 1100 (SecuRAID 530) Controller board. These boards give your system the added security of fault tolerance. If you order a system with the RAID controller, the system is pre-cabled at the factory. If you are adding the Mylex AcceleRAID Controller board to an existing system, you must install and configure the controller. You do not have to change any cabling in your system.
B System Setup Utility Creating SSU Diskettes Running the SSU Exiting the SSU
The System Setup Utility (SSU) is a DOS-based utility that supports extended system configuration operations for onboard resources and add-in boards. It also allows you to view the system event log and to set system boot and security options.
Creating SSU Diskettes SSU may be run directly from the EXPRESSBUILDER CD-ROM or from DOSbootable diskettes. Before you can run the SSU from diskettes, you must copy the SSU from the EXPRESSBUILDER CD-ROM to a diskette. If your diskette drive is disabled, or improperly configured, you must use the FLASH-resident BIOS Setup Utility (F2) to enable it so that you can use the SSU. If necessary, you can disable the drive after you exit the SSU.
The following message displays: “Please wait while the Application Frame loads…” 5. When the main window of the SSU displays (see the following figure), you can customize the user interface before continuing. System Setup Utility Main Menu Window Customizing the SSU The SSU lets you customize the user interface according to your preferences. The Application Framework (AF) sets these preferences and saves them in the AF.INI file so that they take effect the next time you start the SSU.
Other: lets you enable or disable the status bar located at the bottom of the SSU menu displays. The changes are immediate. There are three way to change the interface default values. Choose one of the following. Use the mouse to click on the proper button in the Preferences section of the SSU Main window. Use the tab and arrow keys to highlight the desired button, and press the spacebar or Enter. Access the menu bar with the mouse or hot keys (Alt + underlined letter).
System Setup Utility Main Menu Window Resource Configuration Add-in (RCA) Window The RCA provides three major functions. Creates representations of devices that cannot be discovered by the system (ISA cards) Modifies the contents of the system by adding and removing devices Modifies the resources used by devices. You can use the RCA window to define an ISA board or add an ISA board by clicking on the appropriate button.
3. To configure a device, click on it or select its name in the Devices section of the RCA window (see the following figure). Press the spacebar or Enter. 4. Make configuration changes and click OK to return to the RCA window. Repeat steps 3 and 4 to configure additional devices. 5. Save all the changes made by clicking Save. Saving writes your current configuration to nonvolatile storage where it’s available to the system after every reboot. 6.
8. To return to the RCA Menu, click Close. Adding and Removing ISA Boards Adding and removing boards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the boards. This alerts you to any possible problems with that particular board in the current configuration. The following figure shows a typical RCA window. To add an ISA board: 1. Click Add ISA Board in the RCA window. 2. Specify the directory for the .CFG file. 3.
2. Press the spacebar or Enter. The functions of the selected device along with possible choices and the resources associated with those choices displays. To make a modification: 1. Highlight the function in the Configuration window (see the following figure). 2. Press the space bar or Enter or double-click on the entry (this updates the choice and resource lists). 3. Press the tab key to get to the Choice list, and press Enter. 4. Use the arrow keys to select a proper choice, and press Enter again. 5.
Recommended Resource Settings System Group Normal Setting System Identification and Version Information SSU Configuration File Version Display Only MP Spec. Version V 1.4 Processor Speed Setting 3.
System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window (see the following figure). This window shows what resources each device is consuming. This information is useful for choosing resources if a conflict occurs. Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen.
4. Click Save to save the boot priority. 5. Click Close to return to the Main Menu. Password Administration (PWA) Window The PWA configures administrator and user passwords and other security options. 1. From the SSU Main Menu, launch the PWA by selecting the “Security” task under the PWA heading in the task box. 2. Click OK. The Security window displays. 3. Select the Administrator and User Password buttons to change passwords. 4. Select the Options button to enable or disable security options.
SEL Viewer Menus Screen Choice Description File Menu Loads, saves and clears the Event Log data. The Event Log data file is saved in either text or binary format depending on the output format selected under the Settings menu. Selecting Exit returns you to the SSU Main Menu. View Menu Views all events, events by sensor type, or events by event type. The Event Log data file is viewed in either text or binary format depending on the display format selected under the Settings menu.
Field Replaceable Unit (FRU) Manager Add-In Window The FRU Manager displays all FRU inventory areas on the server, either in Hex or text (Verbose) form. The FRU Manager window provides access to features of the add-in through menus and options. Open the FRU Manager window as follows. 1. From the SSU Main Menu, launch the FRU Manager by selecting the “FRU Manager Add-in” task under the FRU heading in the task box. 2. Click OK. The FRU Manager window displays.
C Emergency Management Port How the EMP Works EMP Requirements and Configurations Setting Up the Server Main EMP Window Phonebook Management Plug-ins FRU and SDR Load Utility
The Emergency Management Port (EMP) allows remote server management via a modem or direct connection. The COM2 port on your server provides an interface to Console Manager software located in a second system.
The following gives an overview of how the EMP functions in each state. Command state is the default COM 2 state. In this state, the EMP communicates with the server, allowing the client to remotely reset or power the server up or down. The client can also view the server's System Event Log (SEL), Field Replaceable Unit (FRU) information, or Sensor Data Record (SDR) table. In redirect state, the EMP serves as a PC ANSI terminal window for BIOS console redirection.
Console in Redirect State The above figure shows the EMP window in redirect state with the terminal window. The text that appears on the server monitor displays in the redirect window. Availability of the various EMP features is determined by two things: the EMP access mode selected during configuration in the System Management Submenu of the BIOS Server Menu, and if the server's COM 2 port is configured for console redirect in BIOS. The three EMP access modes are disabled, pre-boot, and always active.
EMP Access Modes (Server Not Configured for Console Redirect) Mode Server Powered Off During POST After OS boots Disabled Redirect window appears, but is blank Redirect window appears, but is blank Redirect window appears, but is blank Pre-boot EMP commands available EMP commands available Redirect window appears, but is blank Always Active EMP commands available EMP commands available EMP commands available EMP Requirements and Configurations This section outlines the requirements and confi
Setting Up the Server for the EMP To use the EMP, you must configure the server's BIOS with specific settings. These settings take place in two submenus of the BIOS Server menu: System Management Submenu and Console Redirect Submenu. (Refer to Chapter 3, “Configuring Your System,” for BIOS Setup information.) The following shows what settings must be configured to use the EMP. System Management Submenu All EMP related settings occur from the System Management Submenu of the Server main menu.
Main EMP Window The main EMP window provides a graphical user interface (GUI) to access server control operations and to launch the management plug-ins. At the top of the GUI is the menu and tool bar. These provide the options to initiate plug-ins and other support features. A status bar at the bottom displays connection information like server name, line status, and mode.
EMP Console Main Menu The EMP Console Main menu has the following menus. File Exit - Exits the EMP. Connect Disconnect - disconnects the server connection. [Re]Connect - raises the connect dialog. A list of the five most recent connections - can click on one of the five servers most recently connected to. A connection to the selected server is initiated. Action Power On/Off - powers the server on or off with post-power-up options. Reset - resets the server with post-reset options.
Connect Dialog Options available in the dialog include the following. Line Selection - you can specify whether to use a direct connection or dial-up modem connection to the server. Dial-up - connects to a selected server with a modem. Direct connect (Serial Line) - connects to the selected server directly using a null modem serial cable. Server - you can select or enter a server name from a dropdown edit list box of available servers. A server must be selected when the line selection is Dial-up.
Power On/Off Selecting Power On/Off from the Action menu allows you to power the server on or off, with post-power-up options. It generates the Power on/off dialog screen (see the following figure). Power On/Off Dialog Options available in the dialog include the following. Power ON - powers on the server. Power OFF - powers off the server. This option is not allowed if the server is configured in RESTRICTED mode for EMP operations.
Reset Selecting Reset from the Action menu generates the Reset dialog screen (see the following figure) so that you can remotely reset the server with post-reset options. Reset Dialog Options available in the dialog screen include the following. System Reset - resets the server with the selected POST-reset options. This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations. Option Group - sets the POST-reset option that is effective after reset.
Phonebook The EMP provides a Phonebook support plug-in. The Phonebook stores names and numbers of servers in a list that can be updated by adding, modifying, or deleting entries. The Phonebook can be opened from the Main menu and tool bars, or launched from the Connect dialog by clicking the Config button. The following figure shows the Phonebook dialog screen. Phonebook Dialog Options available in the dialog include the following.
Connect - raises the Connect dialog with the server from the Phonebook's Server dropdown edit box already populating the Connect dialog's Server dropdown edit box. Cancel - exits the dialog without any action taken. Help - displays dialog level help information. Management Plug-ins The following management plug-ins are available: SEL Viewer SDR Viewer FRU Viewer. Each is briefly described in the following paragraphs.
Close - you can close the SEL viewer. Save As - dumps the SEL data to a file in either binary raw or verbose text format. The binary file may be retrieved later. Selecting this option lets you specify a filename to which the data is saved. The default filename is "SELLOG.DAT." If there is no data, an error message is displayed. Exit - exits the EMP. Connect View SEL Information - displays SEL summary information as returned by the server. All Events - displays all events in the SEL.
exit the EMP. SDR Viewer Menu Options The following menu options are on the SDR viewer menu bar: File Close - closes the SDR viewer. Exit - exits the EMP. View Display all Records - displays all records from the SDR repository. SDR Type - displays the records of a particular SDR type. You select an SDR type from a pop-up menu that displays all the SDR types available for the given hardware. SDR Info - displays the SDR summary information as returned by the server.
Exit - exits the EMP console. View Display all Records - displays all FRU data, which consists of chassis, board, and product information. FRU Info - displays the FRU summary information as returned by the server. Settings - lets you change operating parameters for the FRU viewer. This menu displays the following suboption: Display HEX/Verbose - toggles between HEX mode and interpreted mode of displaying FRU records. Window - gives options for displaying currently open windows.
What You Need to Do You can run the utility directly from the configuration software CD or from diskettes you create from the CD. If you choose to run the FRUSDR Load Utility from a diskette, you must copy the utility from the CD and follow the instructions in the included README.TXT file. If your diskette drive is disabled or improperly configured, you must use BIOS Setup to enable it. If necessary, you can disable the drive after you are done with the FRUSDR utility.
Parsing the Command Line The FRUSDR load utility allows only one command line function at a time. A command line function can consist of two parameters. For example, -cfg filename.cfg. Invalid parameters cause an error message and exit the program. You can use either a slash (/) or a minus sign (-) to specify command line options. The -p and -v flags can be used in conjunction with any of the other options.
Displaying a Given Area When the utility is run with the -d DMI, -d FRU, or -d SDR command line flag, the indicated area is displayed. Each area represents one sensor for each instrumented device in the server. If the given display function fails because of an inability to parse the data present or a hardware failure, the utility displays an error message and exits. Displaying DMI Area Each DMI area displayed is headed with the DMI area designated name.
FRU & SDR Load Utility, Version 2.0, Revision X.XX where X.XX is the revision number for the utility. Configuration File The configuration file is in ASCII text. The utility executes commands formed by the strings present in the configuration file. These commands cause the utility to run tasks needed to load the proper SDRs into the nonvolatile storage of the BMC and possibly generic FRU devices. Some of the commands may be interactive and require you to make a choice.
Cleaning Up and Exiting If an update was successfully performed, the utility displays a single message and then exits. If the utility fails, it immediately exits with an error message and exit code.
Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
COM1 or COM2 The name you can assign a serial port to set or change its address. See also serial port. command An instruction that directs the computer to perform a particular operation. configuration The way in which a computer is set up to operate. Some configurable options include CPU speed, serial port designation, and memory allocation. coprocessor See math coprocessor. CPU (Central Processing Unit) See microprocessor.
E ECC (Error Checking and Correction) A method of detecting and correcting errors. EEPROM (Electrically Erasable Programmable Read-Only Memory) A type of memory device that stores password and configuration information. EGA (Enhanced Graphics Adapter) A type of video display system that provides medium-resolution text and graphics on TTL monochrome, color, and enhanced color monitors.
format The process used to organize a hard or floppy disk into sectors so it can accept data. Formatting destroys all previous data on the disk. G (Gigabyte) 1,073,741,824 bytes. See also byte. H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hertz (Hz) A unit of frequency equal to one cycle per second.
ISA (Industry Standard Architecture) An industry standard for computers and circuit cards that transfer 16 bits of data at a time. J jumper A small electrical connector used for configuration on some computer hardware. K (Kilobyte) 1,024 bytes. See also byte. L LAN (Local Area Network) A group of computers linked together within a limited area to exchange information. LCD (Liquid Crystal Display) The type of video display used in portable computers.
microprocessor The integrated circuit that processes data and controls the basic functions of the computer. modem A device used to exchange information with other computers over telephone or data lines. module A circuit board that plugs into a dedicated connector on the system board in your computer. mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs.
Pentium A type of microprocessor, with a built-in math coprocessor, cache memory, and memory and bus controllers, that processes and communicates 32 bits of data at a time. This microprocessor also contains power management capabilities. peripheral A device connected to and controlled by the computer, such as an external disk drive or a printer. pixel The smallest element that is visible on a video display. The resolution of a video display system is measured in pixels.
SEL (System Event Log) A record of system management events. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event. Event data may include POST error codes that reflect hardware errors or software conflicts within the system. serial communication Information sent sequentially, one bit at a time.
V VGA (Video Graphics Array) A type of video display system that provides highresolution text and graphics on analog color monitors. volatile memory Storage media that loses its data when system power is turned off. Standard memory and memory that you add to the Versa are volatile memory. See nonvolatile memory. W warm boot Process of resetting the computer without turning off the power through keyboard input (pressing Ctrl, Alt, and Del keys simultaneously) or the reset button.
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Equipment Log Component Server System Board DIMMs Modem Diskette Drive A Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripherals 2 Equipment Log Manufacturer Name and Model Serial Number (if available) Date Installed
Index A Access cover installing, 4-5 removal, 4-4 B Battery replacing, 4-8 BIOS features, 1-8 BIOS setup, 3-3 advanced menu, 3-6 boot menu, 3-14 exit menu, 3-16 main menu, 3-4 security menu, 3-10 server menu, 3-12 BMC, 1-11 phonebook, C-12 requirements, C-5 SDR viewer, C-14 SEL viewer, C-13 server control operations, C-8 Equipment log, 4-3 Expansion slots, 1-7 External device connectors, 1-11 F Fans, 1-4 Features chassis, 1-3 IDE controller, 1-9 SCSI controllers, 1-9 system, 1-3 system board, 1-5 FRUSDR
installing, 4-18 removing, 4-15 Monitoring system status, 1-11 O Option boards installing, 4-19, 4-21 removing, 4-22 Options RAID board, 3-20 upgrades, 4-2 P Parallel port, 1-10 PCI features, 1-8 Pedestal unit conversion, 2-12 conversion to rack, 2-10 Peripheral bays, 1-5 Peripheral controller, 1-10 Peripherals connecting, 2-7 Port parallel, 1-10 serial, 1-10 Power connecting, 2-7 cords, 2-8 POST, 2-9 turning on, 2-8 Power supplies, 1-4 Power supply monitoring power state, 1-11 Problems solving, 5-2 Proce
exiting, B-14 removing an ISA board, B-8 running, B-3 T Troubleshooting additional, 5-5 checklists, 5-2 diagnostic testing, 5-5 specific problems, 5-7 using activity indicators, 5-7 using POST, 5-6 U Unpacking, 2-3 Upgrades option boards, 4-19 preparing for, 4-3 system, 4-2 system board, 4-8 Upgrading processor, 4-10 Utilities BIOS setup, 3-3 FRUSDR load utility, C-16 symbios SCSI, 3-16 V Video controller, 1-10 Index-3
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