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NEC

NEC Unified Solutions, Inc.

MA4000

Installation Manager

User Guide

June 2008

NDA-30580, Revision 6

Summary of content (268 pages)

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MA4000 Installation Manager User Guide NEC NEC Unified Solutions, Inc.
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Liability Disclaimer NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC Unified Solutions, Inc. has prepared this document for the exclusive use of its employees and customers. The information contained herein is the property of NEC Unified Solutions, Inc. and shall not be reproduced without prior written approval from NEC Unified Solutions, Inc. NEAX®, Dterm®, and UNIVERGE® are registered trademarks of NEC Corporation.
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i Contents Introduction 1-1 MA4000 Installation Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 How This Guide is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 MA4000 Installation Manager Application Abbreviations . . . . . . . . . . . . . . . . . 1-3 Getting Started 2-1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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ii Contents Pull-Down Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Help Menu. . . . . . . . . . . . . . . . . .
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Contents System Information iii 6-1 Station Ranges Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Access Codes Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Speed Calling Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8 Advanced Features 7-1 System Features (ASYD) Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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iv Contents Reports 12-1 Creating and Printing a Report or DESI Label . . . . . . . . . . . . . . . . . . . . . . . . 12-2 Productivity Features 13-1 Configuration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2 UC Suite - MA4000 Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4 Location Diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-7 Management Tab. .
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v Figures Figure 2-1 2-2 2-3 2-4 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 3-20 3-21 3-22 3-23 3-24 3-25 3-26 3-27 3-28 3-29 Title Page Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Installation Manager R24 - InstallShield Wizard Welcome . . . . . . . . . . . 2-4 Installation Manager R24 - InstallShield Wizard Complete . . . . . . . . . . .
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vi Figures 3-30 3-31 3-32 3-33 3-34 3-35 3-36 3-37 3-38 3-39 3-40 3-41 3-42 3-43 3-44 3-45 3-46 3-47 4-1 4-2 4-3 4-4 4-5 4-6 4-7 4-8 4-9 4-10 4-11 4-12 4-13 4-14 4-15 4-16 4-17 5-1 5-2 5-3 5-4 5-5 5-6 5-7 5-8 5-9 FLCVTR Initial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 FLCVTR Initial Installation Execute . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25 Setting INITDATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Figures 5-10 5-11 5-12 5-13 5-14 5-15 5-16 5-17 5-18 6-1 6-2 6-3 6-4 6-5 6-6 6-7 6-8 6-9 7-1 7-2 7-3 7-4 7-5 7-6 7-7 7-8 7-9 7-10 7-11 7-12 7-13 7-14 7-15 7-16 7-17 7-18 7-19 7-20 7-21 7-22 7-23 7-24 7-25 7-26 7-27 vii Media Gateway Setup Wizard - Welcome . . . . . . . . . . . . . . . . . . . . . . . 5-13 Media Gateway Setup Wizard - Select Operation . . . . . . . . . . . . . . . . . 5-14 Media Gateway Setup Wizard - Select Values . . . . . . . . . . . . . . . . . . .
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viii Figures 7-28 7-29 8-1 8-2 8-3 8-4 8-5 8-6 8-7 8-8 8-9 8-10 8-11 8-12 8-13 8-14 8-15 8-16 8-17 8-18 8-19 8-20 8-21 8-22 8-23 8-24 8-25 8-26 8-27 8-28 8-29 8-30 8-31 8-32 8-33 8-34 8-35 8-36 8-37 8-38 8-39 8-40 8-41 Edit UCD Group Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30 Confirm Delete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30 User Assignments Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Figures 8-42 8-43 8-44 8-45 9-1 9-2 9-3 9-4 9-5 9-6 9-7 9-8 9-9 9-10 9-11 9-12 9-13 10-1 10-2 10-3 10-4 10-5 10-6 10-7 11-1 11-2 11-3 11-4 11-5 11-6 11-7 11-8 11-9 11-10 11-11 11-12 11-13 11-14 12-1 13-1 13-2 13-3 13-4 13-5 13-6 ix User Update Wizard - Select Operation . . . . . . . . . . . . . . . . . . . . . . . . 8-43 User Update Wizard - Select Values . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-44 User Update Wizard - Verify Settings . . . . . . . . . . . . . . . . . . . . . . . . . .
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x Figures 13-7 13-8 13-9 13-10 13-11 13-12 13-13 13-14 13-15 13-16 13-17 13-18 13-19 13-20 13-21 Location Diversity - Station Backup Tab . . . . . . . . . . . . . . . . . . . . . . . Location Diversity - Designating Backup Stations . . . . . . . . . . . . . . . . Location Diversity - Extended Backup Data . . . . . . . . . . . . . . . . . . . . Location Diversity - Station Pool Data Tab . . . . . . . . . . . . . . . . . . . . . Location Diversity - Pool Data . . . . . . . . . . . . . . . . . . . . . . . .
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xi Tables Table 2-1 8-1 8-2 8-3 8-4 8-5 12-1 13-1 Title Page System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8 Advanced Button Template Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12 Edit Call Forwarding Template Options . . . . . . . . . . . . . . . . . . . . . . . . . 8-17 Edit Phone Accessory Template Options . . . . .
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xii Tables MA4000 Installation Manager User Guide - Revision 6
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1-1 1 Introduction The MA4000 Installation Manager User Guide provides the information needed to operate the Installation Manager application.
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1-2 Introduction How This Guide is Organized Chapter 1 Introduction Chapter 2 Getting Started Chapter 3 Graphical User Interface Chapter 4 Project Information Chapter 5 Hardware Information This chapter outlines how to use this manual, including actual manual organization, chapter layout, keyboard conventions, function keys, and basic terminology for the MA4000 Installation Manager application.
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Introduction 1-3 MA4000 Installation Manager Application Abbreviations CCIS Common Channel Inter-office Signaling CSR Customer Service Representative DM Data Memory DTI Digital Trunk Interface FCCS Fusion Call Control Handling FCH Fusion Call Handler GUI Graphical User Interface IM IM Project (or just Project) Installation Manager A project is the set of data that is associated with a specific installation. It is assumed that an installation corresponds to a single customer.
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1-4 Introduction MA4000 Installation Manager User Guide - Revision 6
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2-1 2 Getting Started This chapter lists the hardware and software requirements necessary to operate the MA4000 Installation Manager. The chapter also provides the steps needed to install the MA4000 Installation Manager application. Chapter Topics • Requirements • MA4000 Installation Manager Installation • Initializing the Flash Card and Installing the System Software (SV7000 MPS Only) Requirements IMPORTANT IMPORTANT MA4000 Installation Manager contains a feature called Localization.
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2-2 Getting Started Table 2-1 System Requirements Minimum Recommended Operating System Windows 98 Note:This is the bare minimum operating system. Windows NT 4.0 (Service Pack 5 or later) Windows 2000 (Service Pack 3 or later) Window XP Professional (Service Pack 1 or later) Note:This is the preferred operation system. Note: Other Windows operating systems may work, but will not be supported because of testing limitations.
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Getting Started 2-3 MA4000 Installation Manager Installation To install MA4000 Installation Manager for the first time, use the installation CD included in your MA4000 Installation Manager package. You must run Setup from within Windows. Be sure to close all open Windows programs and screen savers and disable any virus detection programs before using the Setup program. NOTE The following procedure walks you through the MA4000 Installation Manager installation.
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2-4 Getting Started Figure 2-2 Installation Manager R24 - InstallShield Wizard Welcome Step 5 Follow the prompts in the Setup program to accept the software licensing agreement, to enter your customer information, and to select the setup type. The Setup program copies the required files to your hard drive. Step 6 The Installation Manager R24 - InstallShield Wizard Complete displays (Figure 2-3) after the Setup program has finished copying files to your hard disk.
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Getting Started 2-5 Figure 2-3 Installation Manager R24 - InstallShield Wizard Complete Step 7 Click the Finish button. The Installation Manager R24 - InstallShield Install Feature(s) displays (Figure 2-4).
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2-6 Getting Started Figure 2-4 Installation Manager R24 - InstallShield Install Feature(s) Step 8 Select the appropriate check box to install the desired feature. After MA4000 Installation Manager finishes installing each selected feature, you can now run the MA4000 Installation Manager program.
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Getting Started 2-7 Initializing the Flash Card and Installing the System Software (SV7000 MPS Only) CAUTION The following procedure contains a step which can result in the loss of existing data on your computer if performed improperly. This step is indicated with a Caution symbol. If you are unsure whether you understand the step completely, contact the NEC Technical Assistance Center (NTAC) before proceeding. Introduction and Requirements The SV7000 MPS ships with an empty ATA flash card.
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2-8 Getting Started Step-by-Step Procedure To initialize the flash card, install it in the server, and load the MPS system software do the following: Step 1 Insert the MPS system software CD into your computer, then reboot. —Linux status messages display, followed by a video mode prompt. Step 2 Press Space to accept the default video mode. A keyboard selection prompt displays. Step 3 Press Enter to accept the default keyboard configuration. A Linux command prompt displays.
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Getting Started Step 7 2-9 Type the following at the command prompt, the press Enter: mount /dev/hdc /mnt/cdrom Replace hdc in the command, if necessary, with the designation your laptop uses for the internal CD-ROM device. —Linux mounts the CD-ROM and informs you the device is read-only. Step 8 Type the following at the command prompt, then press Enter: /mnt/cdrom/MKINIT After a few moments, the MKINIT finish message displays. Step 9 Insert the flash card in your laptop’s PCMCIA card slot.
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2-10 Getting Started Step 18 Connect an ethernet cable between your laptop and the Ether1 jack on the front of the MPS. —You must use a crossover Ethernet cable, not the more common straight-through type. Step 19 On your laptop, open the Network (or Network Connections) control panel. Step 20 Change your laptop’s network settings to the following: IP Address: 192.168.0.5 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.254 Step 21 Close the network control panel to save the new settings.
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3-1 3 Graphical User Interface This chapter provides an overview of the components of the MA4000 Installation Manager software. The following topics are included in this chapter: Chapter Topics • • • • General Graphical User Interface Features Startup Dialog Pull-Down Menus Primary Sections General Graphical User Interface Features Data Navigator The Data Navigator control allows you to easily go from item to item in a list.
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3-2 Graphical User Interface If multiple rows are selected the display will be listed in the form [last selected row] of [total rows] (see Figure 3-2). Figure 3-2 Data Navigator Multi Select example Example: If the list is displaying Row #1 at the top of the list, and the user has made the selections from top to bottom, the last row selected would have been Row #12.
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Graphical User Interface 3-3 Selecting All list boxes will support the ability to multi-select items. There are two ways to multi-select items: Step To select a range of rows that are consecutive: —Select the first item in the range —Hold the Shift key and select the last item in the list. All items in between will be selected. In Figure 3-3, the fourth item in the list and then the seventh item were selected while holding the Shift key. All items between were selected.
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3-4 Graphical User Interface Figure 3-5 Edit Multiple Records example List Box Sorting All lists will have the ability to sort. Clicking on the title bar of a column causes the list to be sorted alphabetically by that column. A second click will reverse the sort order. Clicking in a different column will cause the list to be sorted by that column. There will be an arrow in the column currently being sorted. Figure 3-6 indicates the Status field is being sorted alphabetically.
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Graphical User Interface 3-5 Startup Dialog MA4000 Installation Manager projects are not comprised of a single file like a spreadsheet or document. Instead, the project is consists of information contained in a database. To support this, your are given the Installation Manager Startup (Figure 3-7) to perform basic management on MA4000 Installation Manager projects. Figure 3-7 Installation Manager Startup • Projects tab The projects listed here were created using the default template.
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3-6 Graphical User Interface Projects Tab Figure 3-8 Projects Tab New button You will have several choices to make. Some of the most powerful features of MA4000 Installation Manager is the ability to re-use previous data. When a new project is defined, it can be defined from an existing project so you do not have to start with an empty project. Clicking the New button displays the Welcome to the Create Project Wizard (Figure 3-9).
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Graphical User Interface 3-7 Create Project Wizard Step 1 The Welcome to the Create Project Wizard greets you and informs you that the wizard will be guiding you through the steps necessary to create a new project. The panel also warns you that some basic information will be needed to complete the wizard. Click the Next button to continue. The Create Project Wizard - Project Name and Type dialog box (Figure 3-10, Figure 3-11, Figure 3-12, or Figure 3-13) displays.
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3-8 Graphical User Interface Figure 3-12 Create Project Wizard - Project Name and Type - UNVERGE IPX Figure 3-13 Create Project Wizard - Project Name and Type - UNIVERGE SV7000 Step 2 The Create Project Wizard - Project Name and Type dialog box allows you to enter a name for the project. —Enter the project name in the Project Name field. The name must be unique. There must not be any other projects using this name.
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Graphical User Interface 3-9 —Select the system type from the System Type drop-down menu. • Business System • Hospitality System —Select the system type from the Hardware Type drop-down menu. • NEAX IPX • NEAX IPX DM • NEAX IPX UMG • UNIVERGE IPX • UNIVERGE SV7000 —Select the physical chassis count from the Physical Chassis Count drop-down menu.
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3-10 Graphical User Interface Figure 3-14 Create Project Wizard - Project Category and Notes Step 3 The Create Project Wizard - Project Category and Notes allows you to provide additional information about the project, and permits you to categorizing the project. Step 4 Click the Next button to proceed. Figure 3-15 displays.
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Graphical User Interface 3-11 Figure 3-15 Create Project Wizard - Customer Locations Step 5 The Create Project Wizard - Customer Locations is similar to the Customer Organization (Step 6). It allows you to specify locations for all telephone so they can be accurately delivered to the necessary locations. This information is also very important when cabling personnel have to complete the end to end connectivity from the telephone to the Voice Server system. Click the Next button to continue.
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3-12 Graphical User Interface Figure 3-16 Create Project Wizard - Customer Organization Step 6 The Create Project Wizard - Customer Organization allows you to name the levels in a customer's organization. It is very similar to naming the levels in a company's organizational chart. These levels are used heavily to sort out relevant data. This is particularly powerful when there are large numbers of phones/employees and the user is trying to set up hunt groups based on a department within the company.
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Graphical User Interface 3-13 Figure 3-17 Create Project Wizard - Voice Mail Step 7 The Create Project Wizard - Voice Mail allows you to choose from any supported voice mail system. Current selections include: NEAX Mail AD-64 - A voice messaging system providing ViewMail®, ViewMail for Microsoft® Messaging, ViewMail for Lotus® Notes®, ViewMail for GroupWise®, and ViewCall® Plus (Windows 2003-based).
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3-14 Graphical User Interface Figure 3-18 Create Project Wizard - Customer Contact Information Step 8 The Create Project Wizard - Customer Contact Information allows you to enter details about the customer that is custom to this new project. Click the Next button. Figure 3-19 displays.
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Graphical User Interface 3-15 Figure 3-19 Completing the Create Project Wizard Step 9 The Completing the Create Project Wizard is the last panel you will encounter as part of the Create Project Wizard. Click the Finish button to end the Wizard and return to Figure 3-7.
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3-16 Graphical User Interface • Import button Step 1 Click the Import button as shown in Figure 3-20. Figure 3-20 Projects Tab Figure 3-21 displays.
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Graphical User Interface 3-17 Figure 3-21 Import Project Step 2 Select an existing project and click the Open button. The selected project now appears in the Select Project: section of the Installation Manager Startup. • Delete button Step 1 Select a project from the list located in the Installation Manager Startup (Figure 3-7). Step 2 Click the Delete button. Figure 3-22 will display.
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3-18 Graphical User Interface • Delete All button Step Click the Delete All button. Figure 3-23 will display. Figure 3-23 Delete All Projects Confirmation • Refresh button Clicking the Yes button deletes a project entirely and removes the project from the database. The project cannot be recovered. WARNING The Refresh button performs a new search in the database to discover all projects defined on the current personal computer. The list will be updated with the latest information.
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Graphical User Interface 3-19 Templates Tab Figure 3-24 Templates Tab • New button Highlighting a template listed in the Select Template: section, and clicking the New button, will show the same Figure 3-9 through Figure 3-19 dialog boxes as the Project Tab displayed. This option provides you the opportunity to modify the imported template to meet your specific requirements. • Import button Step 1 Click the Import button. Figure 3-25 displays.
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3-20 Graphical User Interface Figure 3-25 Import Template Step 2 Select the template to import from those templates listed, and click the Open button. • Delete button Step 1 Select a template from the list located in the Installation Manager Startup (Figure 3-7). Step 2 Click the Delete button. Figure 3-26 will display.
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Graphical User Interface 3-21 • Delete All button Step Click the Delete All button. Figure 3-27 will display. Figure 3-27 Delete All Projects Confirmation • Refresh button Clicking the Yes button deletes a template entirely and removes the template from the database. The project cannot be recovered. WARNING The Refresh button performs a new search in the database to discover all templates defined on the current personal computer. The list will be updated with the latest information.
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3-22 Graphical User Interface Pull-Down Menus File Menu The File pull-down menu contains these file functions: • Create Project... • Open Project... • Save As — Project... — Template... • Exit Edit Menu The Edit pull-down menu (Figure 3-28) contains the common functions typically found in stand-alone applications. Figure 3-28 Edit Menu Cut (Ctrl+X) Step 1 Select an item (this could be the context of a text box, or it could be multiple items in a list).
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Graphical User Interface 3-23 Copy (Ctrl+C) Step 1 Select an item (this could be the context of a text box, or it could be multiple items in a list). Step 2 After a selection is made, press the Ctrl and C keys. A copy of the selected item(s) is placed on the Windows Clipboard. Step 3 You can now paste the contents to another location, such as another windows application, or to another location within MA4000 Installation Manager.
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3-24 Graphical User Interface To launch the Flash Card Wizard, do the following: Step From Microsoft Desktop, select Start > Programs > Installation Manager 24 > Flash Card Wizard. OR Step From the Installation Manager Menu Bar, click Tools > Flash Card Wizard .... Figure 3-30 FLCVTR Initial The flash card installation needs to be installed using the MPS System CD-ROM. IMPORTANT • If the Initial Installation Execute button is clicked, Figure 3-31 displays.
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Graphical User Interface 3-25 Figure 3-31 FLCVTR Initial Installation Execute NOTE Step 1 Insert an unformatted flash card into an available PCMCIA slot. Ensure you insert a flash card prior to launching the FLCVTR program in order to display the PC’s PCMCIA slot for the Flash Card field. Step 2 Click the Browse button to locate the file containing the program to be written to the flash card.
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3-26 Graphical User Interface Figure 3-32 Setting INITDATA Step 6 Enter the IP Address, Subnet Mask and Gateway of the SV7000, then click the Set button. This option only applied to the SV7000, and is not available for a NEAX 2400 IPX.
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Graphical User Interface 3-27 • If the Program Upgrade Execute button is clicked, Figure 3-33 displays. Figure 3-33 FLCVTR Program Upgrade Execute Step 1 Insert the flash card containing the program files into an available PCMCIA slot. Step 2 In the Drive field, choose the drive containing the program files and the location where the files are to be written. If the Drive field is not visible, choose the Option menu item and select the Drive Select option.
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3-28 Graphical User Interface • If the Data Backup Execute button is clicked, Figure 3-34 displays. Figure 3-34 FLCVTR Data Backup Execute Step 1 Insert the flash card containing the program files into an available PCMCIA slot. Step 2 In the Drive field, choose the drive containing the office data files and the location where the files are to be written. If the Drive field is not visible, choose the Option menu item and select the Drive Select option.
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Graphical User Interface 3-29 Registration Wizard ... The Registration Wizard connects your system to the NEC Registration Service and obtains your Activation Code. See Figure 3-35. To launch the Registration Wizard, do the following: Step From Microsoft Desktop, select Start > Programs > Installation Manager R24 > Registration Wizard. OR Step From the Installation Manager Menu Bar, click Tools > Registration Wizard ....
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3-30 Graphical User Interface Figure 3-36 NEC Registration Wizard - We Want To Know About You Step 2 Select the Next button to continue. Figure 3-37 displays.
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Graphical User Interface Figure 3-37 NEC Registration Wizard - Site Information Step 3 Enter the site information requested. Those fields denoted with an asterisk require an entry. Step 4 Click the Next button to continue. Figure 3-38 displays.
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3-32 Graphical User Interface Figure 3-38 NEC Registration Wizard - Complete Your NEC Registration Step 5 Click the Next button. Figure 3-39 displays.
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Graphical User Interface 3-33 Figure 3-39 NEC Registration Wizard - Select System to Activate Step 6 Select the appropriate system from the list provided. —Direct Connection to the System. Enter the communication port and baud rate. —IP Connection to the System. Enter the IP address. —Modem Connection to the System. Select the modem type, enter the dialing number, and create, edit or retrieve a connection profile. Click the Save Connection button to save the modem profile.
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3-34 Graphical User Interface Figure 3-40 NEC Registration Wizard - Gather Security Codes from System Step 8 Click the Get System Information button to connect your system and obtain/update the hardware and software key codes. Step 9 Click the Next button to proceed. Figure 3-41 displays.
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Graphical User Interface 3-35 Figure 3-41 NEC Registration Wizard - Registration Information Step 10 In the Modem Configuration Section, enter or select the correct information into the Modem Name and Registration Server Dialing Number fields. Step 11 Click Connect to NEC Registration Server and obtain the Activation Code. —The modem defined in Step 10 calls into the server and retrieves the Activation Code, or you can select the By TCP-IP option button to connect using that method.
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3-36 Graphical User Interface Figure 3-42 NEC Registration Wizard - Activate Your System Step 13 To activate your system, click the Next button. Figure 3-43 displays.
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Graphical User Interface 3-37 Figure 3-43 NEC Registration Wizard - System Activation Step 14 Select the Send Activation License button to activate your system. Step 15 Select the Next button to proceed. Figure 3-44 displays. If the Activation License field is empty, you can either go back and connect to the NEC Registration Server or temporarily activate your system with the Unlock button.
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3-38 Graphical User Interface Figure 3-44 NEC Registration Wizard - Congratulations Step 16 Click the Finish button to exit the Registration Wizard. MAT ... The Maintenance Administration Tool (MAT) is a command-line interface application for configuring your system. Experienced users who wish to use the MAT to send commands directly to the switch can launch it from within Installation Manager. To launch the MAT, do the following: Step 1 Launch the Installation Manager. The Startup dialog displays.
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Graphical User Interface 3-39 License Verification Tool ... The License Verification Tool provides a brief summary of the primary licenses that are available (and in use) on your SV7000 system. This tool is for planning purposes only and should not be construed as any legal definition of the number of licenses that a customer has purchased or is entitled.
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3-40 Graphical User Interface Clipboard has been enhanced to be able to perform batch downloads. You have the ability to: • Download data from the switch based on categories (for example, Station Data, Trunk Data, Restricted Data, etc.) • Add commands the data needs to be download to a list that would be run as a batch process. • Save selected commands in user template files for future access. This enhancement lessens the work needed when downloading data for the same set of commands.
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Graphical User Interface 3-41 Help Menu The Help pull-down menu is the place to go for assistance or information. Help Index … The Help Index... option displays the HTML, context sensitive help for the MA4000 Installation Manager application. View Log File … The View Log File... option lists the current MA4000 Installation Manager log build information. View User’s Guide ... The View User’s Guide... option displays this MA4000 Installation Manager User Guide as a PDF.
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3-42 Graphical User Interface Primary Sections The buttons located along the left side of the graphical user interface in the Main window (see Figure 3-47) contain the core functions of MA4000 Installation Manager. This is where you will view, manipulate, and prepare the data to be sent to the system. Figure 3-47 Primary Sections Tabs When a button is selected, a tab view appears for each running horizontally across the top (see Figure 4-1).
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4-1 4 Project Information This chapter describes the MA4000 Installation Manager’s Project Information section tabs. Chapter Topics • • • • Primary Contact Tab Company Organization Tab Tasks Tab Phased Installation Tab Primary Contact Tab The Primary Contact tab is used to provide contact information for a single person who will be the central point of contact for the entire installation. Nothing on this tab will be transferred to the system.
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4-2 Project Information Company field Enter the primary contact’s company name. Contact field This is the name of the individual who is the primary contact for the customer. Title field Enter the primary contact’s title. Phone field Enter the primary contact's primary phone number. Ext field Enter the extension, if any, of the primary contact. Fax field Enter the facsimile phone number for the contact. E-Mail field Enter the contact’s e-mail address.
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Project Information 4-3 Company Organization Tab The Company Organization tab (Figure 4-2) provides you with set fields allowing you to describe the company. This is usually information on the company where the system is being installed. Figure 4-2 Project Information - Company Organization Tab Locations section The Location section displays a tree view of the information representing the placement of telephone stations. The tree view can be thought of as an address of sorts.
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4-4 Project Information • Edit button Before the Edit button can function, an entry in the Locations tree view must be selected. After selecting an entry, click the Edit button. Figure 4-3 displays. You must close this dialog before continuing with any other tasks. Figure 4-3 Edit Location As shown, you are allowed to modify the entry selected.
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Project Information 4-5 • New button The New button will allow you to define a new location. See Figure 4-4. Figure 4-4 New Location If the location already exists, you will receive an error message stating the location exists. You will be given the opportunity to make a change or cancel. You have the option to add a new location and remain in the New Location Dialog. You simply click the OK button and the new location is added.
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4-6 Project Information • Delete button To use the Delete button, you must first select a branch or a leaf element of the tree. Clicking the Delete button will display the Confirmation - Delete This Item (Figure 4-5). If the user clicks the Yes button, the node will be removed, and any of its children. Figure 4-5 Confirmation - Delete This Item Selecting the Yes button will remove the element selected, and all components beneath it, but will not abort the operation.
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Project Information 4-7 Organization section The Organization section allows you to define the company structure from an organization point of view. You can break the company down into departments, divisions, and groups. Its flexibility allows you to break items down in the best way possible. The bottom half of Figure 4-2 displays a tree view of a defined organization. This tree view should closely follow the organization break down in a company.
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4-8 Project Information • New button The New button is used to create a new entry into the company organization. You can define a new Division using this dialog. See Figure 4-8. Figure 4-8 New Organization - General • Delete button You must select the element in the Organization tree view, then click the Delete button. Figure 4-9 displays. Figure 4-9 Confirmation - Delete This Item Selecting the Yes button will remove the element selected and all components beneath it, but will not abort the operation.
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Project Information 4-9 • Configure button The Configure button allows you to define the names of the locations within the customer’s buildings. Figure 4-10 displays the fields used to define the organization levels.
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4-10 Project Information Tasks Tab The Tasks tab (Figure 4-11) allows you to create a task list to manage items that must be completed to have a successful installation. Each row in the list box represents a task.
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Project Information 4-11 • Edit button In order to use the Edit button, a task must be selected. The Edit button will allow you to modify a task. Figure 4-12 displays a task being edited. Figure 4-12 Edit Task NOTE Selecting the Browse button for the Begin Date, Due Date, or Complete Date fields causes an Edit Date dialog box (Figure 4-13) to appear. Use this pop-up calendar to select the appropriate date for each field.
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4-12 Project Information Figure 4-13 Edit Date - General MA4000 Installation Manager User Guide - Revision 6
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Project Information 4-13 • New button The New button will add the current information to the task list. Click the New button, and Figure 4-14 displays. Figure 4-14 New Task - General Once a task has been added, the status selected (Open, Started, Testing, or Closed), and the Begin, Due, and Complete dates chosen, click the OK button to return to the Tasks Tab. • Delete button The Delete button removes the current task from the task list. See Figure 4-15.
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4-14 Project Information Phased Installation Tab The Phased Installation tab is intended for advanced users only! CAUTION The Phased Installation tab (Figure 4-16) allows the Installation Manager (IM) to add additional user station data, MG devices, and Circuit Cards to an existing Voice Server database. The user can install the Voice Server data in different phases. The user and circuit card assignments can be assigned to different phases. The other basic data (access code, numbering plan, etc.
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Project Information 4-15 • Edit or New button When the Edit or New button is clicked, Figure 4-17 displays. Figure 4-17 Phased Installation - New or Edit Button — Enter the appropriate information, as needed, in the Description and Notes fields. — After uploading the data, the corresponding phase will be marked as Date Committed. The check box can be cleared to resume the same phase data upload again.
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4-16 Project Information MA4000 Installation Manager User Guide - Revision 6
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5-1 5 Hardware Information This chapter describes the MA4000 Installation Manager’s Hardware Information section tabs. Chapter Topics • • • • Options Tab Media Gateway and Circuit Cards Voice Mail Tab Security Tab Options Tab Use Figure 5-1 (Options Tab) to configure miscellaneous system options.
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5-2 Hardware Information Project Name field This is the name of the project database. You can change the database name, but is recommended it remain as the name of the database. This field is used in many reports to identify the installation the data is associated with. System Type field Valid choices are NEAX IPX, NEAX IPX DM, UNIVERGE IPX, UNIVERGE SV7000, and NEAX IPX UMG. Dual CPU check box Select to identify when redundant SV7000 T10 processors are used.
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Hardware Information 5-3 • System Name field This is the name of the system. This information will be assigned internally to the system. • IP Phone Type field Allows specification of the IP Phone support needed in MA4000 Installation Manager. This setting determines what options are made available in other areas of MA4000 Installation Manager. Example: If there is no IP Phone support needed, you will not have the option of viewing IP Phone Models in the Phone Model List on the User Edit Dialog.
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5-4 Hardware Information User ID and Password fields (optional) The User ID and Password fields can be used if authentication is required. The following options can only be used after the software has been successfully installed and the system is online. NOTE Test button Clicking the Test button performs a verification of the system connection selected. If the test connection fails, Figure 5-2 displays. Figure 5-2 Test Connection - Login Failed Setup IP... button Clicking the Setup IP ...
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Hardware Information Figure 5-3 Edit IP Configuration - NEAX IPX, NEAX IPX DM, and UNIVERGE IPX Example MA4000 Installation Manager User Guide - Revision 6 5-5
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5-6 Hardware Information Figure 5-4 Edit IP Configuration - UNIVERGE SV7000 Example MA4000 Installation Manager User Guide - Revision 6
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Hardware Information Figure 5-5 Edit IP Configuration - NEAX IPX UMG LMG (Local Module Group) values are 0 - 3, for a total of four groups.
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5-8 Hardware Information Media Gateway and Circuit Cards The Media Gateway and Circuit Cards (Figure 5-6) tab is where peripheral devices (i.e, VS-32, MG-PRI, MG-COT, MC-2A), Protocol Handlers, and Circuit Cards are assigned and configured. By default, all of the required protocol handlers will be automatically assigned, no user configuration is required.
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Hardware Information 5-9 New button Clicking the New button displays Figure 5-8. Figure 5-8 New Circuit Card Select the Media Gateway or circuit card to be assigned. Figure 5-9 is an example of the dialog box that displays when selecting the Media Gateway - MG 1.5M card.
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5-10 Hardware Information Figure 5-9 Example - Media Gateway - MG 1.5M Edit Circuit Card Depending on the system type selected, some of the options will install automatically and will not need to be selected. The following options require a PIR: • Attendant Console • PAD • Physical • Station • Trunk Delete button Highlight the circuit card to be removed and click the Delete button.
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Hardware Information 5-11 Edit button Edit the circuit card selected, changing the fields as needed. When you are satisfied with the changes made, click the OK button to save the changes. Circuit Card Field Definitions Access to Attendant Operator The code system users dial to reach the attendant. ANNC Equipment# Specifies what the announcement is to be used for. For Music On Hold, choose 64-MOH-IP Ext Hold Tone. ANNC Pattern (ANP) A .wav or .mdt-type file. Enter a three digit number from 000 255.
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5-12 Hardware Information Installation Phase The phase the device intends to install. Kind The PRI trunk type selected from the pull-down menu (NI-2, AT&T - 41459, and DMS - Nortel A211). MAC Address The Media Access Control address for the equipment. The address is located on the bottom of the equipment. Name (Description) Circuit card name.
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Hardware Information 5-13 Media Gateway Setup button Before a Media Gateway device can be configured using the Setup button, a Onetime Password needs to created. Please refer to the Security Tab section of this chapter to set the password. IMPORTANT • Setup button Step 1 Configure a Media Gateway device by highlighting a predefined Media Gateway and clicking the Setup button. Figure 5-10 displays. Figure 5-10 Media Gateway Setup Wizard - Welcome Step 2 Click the Next button to proceed.
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5-14 Hardware Information Figure 5-11 Media Gateway Setup Wizard - Select Operation Step 3 Select the appropriate Comm Port, Properties, Speed, and Duplex Mode, you wish the operation to perform, enter the Default Gateway, if applicable, and then click the Next button. Figure 5-12 displays. The option buttons located beneath the Speed and Duplex Mode sections display the current selection of Media Gateway hardware type. They are: NOTE • Media Gateway - MG 1.
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Hardware Information 5-15 Figure 5-12 Media Gateway Setup Wizard - Select Values Step 4 Update the values before continuing. Step 5 Connect a serial cable from the COM port on the PC to the RS232C connector on the Media Gateway unit. Step 6 When all the values are updated and correct, click the Next button. Figure 5-13 displays.
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5-16 Hardware Information Figure 5-13 Media Gateway Setup Wizard - Setting Media Gateway Step 7 When the Media Gateway setup is complete, Figure 5-14 displays.
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Hardware Information Figure 5-14 Media Gateway Setup Wizard - Operation Completed Step 8 Click the View Log button to see a list of the operation results. Step 9 Click the Finish button to exit the Media Gateway Setup Wizard.
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5-18 Hardware Information Signaling Server - SIP Server (Including MPH) The Signaling Server is enabled when: NOTE • System Type = SV7000 UNIVERGE • Fusion = NCN - Network Control Node The Signaling Server option (Figure 5-15) allows you to define ranges for the SIP Server. The signaling server helps establish, modify and terminate IP-base calls. You can use Installation Manager to set basic signaling server communication parameters.
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Hardware Information 5-19 Name (Description) field Enter a server description, or use the default shown. Signaling Server ID field (This name must be unique on the NEAX IPX UMG) Enter the Signaling Server’s ID, or use the default value of 1. Speech Channels field Enter the appropriate number of channels, or use the default value of 0. LMG field (UMG System Only) Enter the Local Module Group total (0 - 3). New IP Address field Enter the Signaling server’s new IP address.
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5-20 Hardware Information Voice Mail Tab The Voice Mail tab (Figure 5-16) allows you to set and configure information used to link a user to a voice mail system. The Voice Mail tab will provide information to the MA4000 Installation Manager on how it can connect to the voice mail system. Any detailed customizing will require a technician to use existing maintenance interfaces to completely set up the voice mail system.
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Hardware Information 5-21 Voice Mail System Voice Mail Type field The available options are , NEAXMail AD-64, UNIVERGE UM4730, UM 8500 SQL Message Store, UM8500 Exchange Message Store, and .
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5-22 Hardware Information Exchange Information Server field This is the Microsoft Exchange server name. Example: Mailbox Store. Mailbox Store The Mailbox Store (similar to group) where the mailboxes were created. Example: First Storage Group. Active DIrectory Information Domain The active directory domain name. Example: cantonad120.com. Container The container name where users are added. Example: Users. Voice Mail Station Ports New button When the New button is clicked, Figure 5-17 displays.
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Hardware Information 5-23 Enter the applicable station number and the phone name to be displayed. Select the Route Restrictions and Service Restrictions (use the default, or create a new configuration) from the Route Restrictions (RSC) and Service Restrictions (SFC) drop-down menu. A port can also be removed by clicking the Delete Port button. Edit button Select the port to be edited and click the Edit button. A display similar to Figure 5-17, containing the information for the selected port, appears.
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5-24 Hardware Information Security Tab The Security tab (Figure 5-18) allows you to set and configure a onetime password that will prevent unauthorized access to the SIP terminal/equipment. The following equipment are compatible with the one-time password authentication: NOTE • • • • Media Converter - MC* (8 Port Analog) Media Gateway - PRI (SP-3884, Issue-5A or later) DtermIP(SIP) (1.4.3.
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Hardware Information 5-25 Terminal/Equipment Security One-Time Password field The one-time password is a disposable password that can be used only one time. The password becomes invalid when the time period indicated in the One-Time Password Expires field is exceeded. If the system is initialized or the effective timer expired, the password will need to be reassigned. Passwords must be 4 to 10 digits in length, consisting of the characters 0 through 9, the * sign, or the # sign.
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5-26 Hardware Information MA4000 Installation Manager User Guide - Revision 6
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6-1 6 System Information This chapter describes the MA4000 Installation Manager’s System Information section tabs. Chapter Topics • Station Ranges Tab • Access Codes Tab • Speed Calling Tab Station Ranges Tab The Station Ranges tab (Figure 6-1) allows you to define ranges for various types of phone extensions and to also reserve numbers so the tool will not automatically be assigned to those ranges.
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6-2 System Information Station Range section The Station Range section lists all the station ranges that have been defined. • Edit button You must first select a record in the Station Range list, then click the Edit button. Figure 6-2 displays allowing you to modify the entry selected. Figure 6-2 Edit Station Range - General Description field The Description field is any description you want to use to identify the Station Range. It is used for informational purposes when assigning users.
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System Information 6-3 Office Code section The Area / Office Code field allows you to specify the Telco information associated with the range of station numbers. Select the OK button to accept the changes, or the Cancel button to ignore the modifications specified. • New button The Station Range New button allows you to define a new Station Range. See “Edit button” on page 6-2 for a complete explanation of all the fields available.
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6-4 System Information Figure 6-4 Edit Reserved Stations - General Description field Enter a meaningful description of the range being defined. Station Range section Enter the range of extensions to be reserved. If it is a single number, then set the From and To fields to the single number. The From number must be less than the To number. Select the OK button to accept the changes, or the Cancel button to ignore the modifications specified.
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System Information Figure 6-5 Warning - Delete Reserved Station Range(s) MA4000 Installation Manager User Guide - Revision 6 6-5
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6-6 System Information Access Codes Tab Special Access Codes allow access to additional system-wide features that may not exist on individual telephones. This feature may be restricted using the Service Feature Restrictions (SFC) settings. See Figure 6-6. Information entered in the fields on the Access Codes tab are for Phase 1 installations only. IMPORTANT Figure 6-6 System Information - Access Codes Tab When the Edit or New buttons are selected, Figure 6-7 displays.
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System Information 6-7 Figure 6-7 Edit Access Code Step 1 Select the desired feature for the new or edited access code from the Feature Description drop-down field. Step 2 Enter the code to be used for this feature in the Access Code field. Step 3 If editing an existing feature, click the OK button to accept the changes. If this is a newly defined feature, click the New button to create the feature.
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6-8 System Information Speed Calling Tab The Speed Calling feature allows a user or attendant console to call frequently dialed numbers using fewer digits (Abbreviated Call Codes) than normally required. This feature may be restricted using the Service Feature Restrictions (SFI-12) settings. See Figure 6-8. Information entered in the fields on the Speed Calling tab are for Phase 1 installations only.
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System Information 6-9 Figure 6-9 Edit System Speed Calling Step 1 Enter the desired number in the Speed Calling Number field (a maximum of 24 digits). Step 2 Enter the code to be used for this feature in the Abbreviated Call Code field. Step 3 If editing an existing feature, click the OK button to accept the changes. If this is a newly defined feature, click the New button to create the feature.
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6-10 System Information MA4000 Installation Manager User Guide - Revision 6
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7-1 7 Advanced Features This chapter describes the MA4000 Installation Manager’s Advanced Features section tabs.
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7-2 Advanced Features System Features (ASYD) Tab The System Features (ASYD) tab defines the ranges of station numbers the Installation Manager will use to assign phone numbers to users. Also, the feature allows administrators to designate a range or numbers that will not be assigned to users. Information entered in the fields on the System Features (ASYD) tab are for Phase 1 installations only. IMPORTANT This tab is intended for advanced users only.
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Advanced Features 7-3 Figure 7-2 System Information - Features (ASYD/L/N) Tab To use the default features, select the Use Default System Features check box. Restore the default settings by clicking the Restore Defaults button. When the Edit or New buttons are selected, Figure 7-3 displays. These buttons are only enabled when the Use Default System Features option is not selected.
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7-4 Advanced Features Figure 7-3 Edit System Features Step 1 Select the desired command (ASYD, ASYDL, and ASYDN) from the Command drop-down field. Step 2 Enter the appropriate information to the System, Index, Data, Bit, and Note fields. The information contained in the Data field is in hexidecimal format. Step 3 If editing an existing feature, click the OK button to accept the changes. If this is a newly defined feature, click the New button to create the feature.
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Advanced Features 7-5 Feature Restrictions Tab Information entered in the fields on the Feature Restrictions (ASYD) tab are for Phase 1 installations only. IMPORTANT The Feature Restrictions tab (see Figure 7-4) allows you to provide meaningful names to the Service Feature Classes built into the system. It is anticipated that as installation personnel use MA4000 Installation Manager, they will develop default templates that are used for the majority of their customers and end users.
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7-6 Advanced Features Figure 7-4 Advanced Features - Feature Restrictions Tab • Edit button When you select a Service Feature Class, then click the Edit button, Figure 7-5 initially displays.
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Advanced Features 7-7 Figure 7-5 Edit Service Feature Restrictions (SFC) - Day Tab You are then allowed to provide a description of the SFC number selected, and the service features to be assigned to the SFC number. — Selecting the Use Default Service Features check box limits the service features to those features annotated with a check mark in the list. — Selecting the Only Show Selected Features check box allows you to only display those features chosen for that particular SFC number.
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7-8 Advanced Features Figure 7-6 Edit Service Feature Restrictions (SFC) - Night Tab — Selecting the Allow Day and Night Service Feature Restrictions check box allows the service feature restrictions to be available day or night. — Selecting the Use Default Service Features check box activates the default service features. — Selecting the Only Show Selected Features check box allows you to only display those features chosen for that particular SFC number.
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Advanced Features 7-9 Route Restrictions Tab Information entered in the fields on the Route Restrictions tab are for Phase 1 installations only. IMPORTANT There are 16 Route Restriction Classes (RSC) and 16 Service Feature Classes (SFC) available on your system. You can use Route Restriction Classes to prevent, for example, lobby phones from making outgoing calls.
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7-10 Advanced Features Figure 7-7 Advanced Features - Route Restrictions Tab The Route Restrictions (RSC) (see Figure 7-7) provides a list of restriction classes in the system. The list is provided as an enhancement. It allows the MA4000 Installation Manager user to name the 16 available restriction templates (classes) with a meaningful name. NOTE NOTE Media Gateway circuit cards listed in the Routes section are created using the Media Gateway and Circuit Cards section of the Hardware Information tab.
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Advanced Features 7-11 Figure 7-8 Edit RSC - Day Tab — The RSC Number field displays the RSC selected for editing, while the Description field provides you the opportunity to enter a more descriptive label, if desired. — The Route field displays the Media Gateway circuit the RSC being edited is located. — The Alt Incoming, Alt Outgoing, Direct Incoming, and Direct Outgoing drop-down fields allow selection of either the Allowed or the Restricted options for those features.
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7-12 Advanced Features Figure 7-9 Edit RSC - Night Tab MA4000 Installation Manager User Guide - Revision 6
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Advanced Features 7-13 • New Toll button Select a Route Restriction Class, and click the New button, Figure 710 displays. Figure 7-10 Edit Toll - Outgoing Connection - Day Tab — The Restriction drop-down field allows selection of either the Restricted, Allowed, 3/6 Toll Restriction, or Operator restrictions. Figure 7-11 displays when the Night tab is selected.
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7-14 Advanced Features Figure 7-11 Edit Toll - Outgoing Connection - Night Tab — Using the Day tab, when the 3/6 Toll Restriction option is selected, Figure 7-12 displays.
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Advanced Features Figure 7-12 Edit Toll - Outgoing Selection — Selecting the Add button displays Figure 7-13.
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7-16 Advanced Features Figure 7-13 Edit Route Toll Restriction — Enter the destination and whether their is a restriction or not.
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Advanced Features 7-17 Least Cost Routing (LCR) Tab Information entered in the fields on the Least Cost Routing (LCR) tab are for Phase 1 installations only. IMPORTANT Use the Least Cost Routing (LCR) tab to configure the server to route calls over the most economical facility available, such as WATS lines, foreign exchanges, or direct dial lines. Based on the area code and office code entered, the system refers to the programming tables which determines, in order, the most economical route for the call.
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7-18 Advanced Features Step 1 Choose the LCR number to be programmed and select the Edit button. Figure 7-15 displays. To create a new LCR entry, select the New button. NOTE Figure 7-15 Edit System Features Step 2 Enter the Call Pattern information. The system will then use this pattern to match a user's dialed digits and invoke LCR for the call. Step 3 Select the number of digits from the Maximum Necessary Digits dropdown field that the system will scan.
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Advanced Features 7-19 (in the dialed stream) the system will strip out (digits to skip). For example, deleting 9 and 1 for a long distance call. The system looks at digits from left to right and begins stripping “on the left”. Step 4 Choose the desired option from the following drop-down fields: —Local Pattern (for CCIS): Local Pattern 1, Local Pattern 2, Local Pattern 3, None, or New. This option specifies the sequence of routes a call matching the pattern will use.
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7-20 Advanced Features Figure 7-17 Edit Time of Day Patterns —Enter the desired time sequences, not to exceed 24 hours. Step 6 To edit a circuit card’s routing, choose a circuit card (or cards) listed in the Route field and use the Right Arrow button to move the card to the editing section. Step 7 To edit a specific card, choose the card and select the Edit button. Figure 7-18 displays.
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Advanced Features 7-21 Figure 7-18 Edit Least Cost Routing Data Step 8 Using the Number of Digits to Skip field, the user must specify the number of digits (in the dialed stream) the system will strip out (or digits skipped). For example, deleting 9 and 1 for a long distance call. —The system looks at digits from left to right and begins stripping on the left. Step 9 Specify whether the user will hear an overflow tone if all lines in the selected trunk are full using the Overflow Tone field.
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7-22 Advanced Features Figure 7-19 Additional Digit Translation (AADC) Step 11 Enter the additional digits and select the OK button. Step 12 Select the Priority Restriction Class. Step 13 Use the Kind of Trunk field to specify whether the trunk is IP or non-IP. Step 14 If IP was selected, use the Point of Code field to set the point code. Step 15 The configured route now appears on the list. It can be moved up or down, which determines the sequence in which the calls attempt to find a trunk.
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Advanced Features 7-23 Automated Call Distribution (ACD) Tab The ACD tab is used to configure the ACD system to connect large amounts of incoming calls automatically to groups composed of ACD agent positions. These calls are processed in the order of their arrival, and are distributed evenly among the ACD agent positions in order to optimize personnel and save cost. See Figure 7-20. Information entered in the fields on the Automated Call Distribution (ACD) tab are for Phase 1 installations only.
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7-24 Advanced Features Figure 7-21 Edit ACD — Modify the Chime field. The other fields cannot be changed from this ACD panel. NOTE The TMF (Terminal Multiple Information Transfer Facility) and MSF (Terminal Mode Set Facility) are facilities that Voice Server supports for communicating with the Dterm Single-Line phone.
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Advanced Features 7-25 Open Application Interface (OAI) Tab The OAI System is the interface joining a variety of facilities in the switch to the application programs in an external computer in accordance with the basic reference model of the Open Systems Interconnection (OSI) standardized by the ISO. The switch can be controlled by the external computer through the OAI system and offer users unique added values. See Figure 7-22.
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7-26 Advanced Features Figure 7-23 Edit OAI - New — Enter or select the desired information in the Key Code, Chime, Facility Type, OP-Code, and Access Code fields. • Edit button When the Edit button is selected, Figure 7-23 displays. Figure 7-24 Edit OAI - Edit — Modify the Key Code, Chime, Facility Type, and OP-Code fields, as needed.
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Advanced Features 7-27 • Delete button To delete an existing OAI, highlight the OAI to be removed and click the Delete button. Figure 7-25 will display to confirm whether you want to delete the OAI.
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7-28 Advanced Features Monitor Number Tab AMNO assigns monitored numbers in the PBX. In a ACD system, the monitored numbers programmed in AMNO are the entry points for pilot numbers. Monitored Numbers are also used in OAI applications for call deflection. In the case of Attendant console, Monitored Number specifies the number the attendant dials to log on or log off the system.
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Advanced Features 7-29 Figure 7-27 Monitor Number - New or Edit — Enter, modify or select the desired information in the Monitor Number, UCD (Follow UCD), Use as Attendant Console, UCD Hunt Group, and Phase fields. • UCD Hunt Group field To modify the UCD Hunt Group, select the Browse button. Figure 7-28 displays.
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7-30 Advanced Features Figure 7-28 Edit UCD Group Template • Delete button To delete an existing Monitor Number, highlight the Monitor number to be removed and click the Delete button. Figure 7-29 will display to confirm whether you want to delete the Monitor Number.
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8-1 8 User Assignments This chapter describes the MA4000 Installation Manager’s User Assignments section. The User Assignments (Figure 8-1) allows you to manipulate a large number of users from an easy to use graphical user interface. Import and Export, from and to CSV formatted files can be handled easily, no matter the size. In fact, the larger the import file the greater the time savings that can be achieved due to the efficiency and powerful capabilities afforded by the MA4000 Installation Manager.
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8-2 User Assignments • Edit button You can select one or more records, then click the Edit button. Figure 8-2 and Figure 8-3 (Business system type) or Figure 8-4 and Figure 8-5 (Hospitality system type) displays. You can then edit all the records selected, one at a time.
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User Assignments Figure 8-3 Edit User - Business (UMG only) Figure 8-4 Edit User - Hospitality (except UMG) MA4000 Installation Manager User Guide - Revision 6 8-3
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8-4 User Assignments Figure 8-5 Edit User - Hospitality (UMG only) • Add User button The Add User button allows you to quickly add users while remaining in the Edit User dialog. When the Add User button is clicked, the user’s name fields will blank out. All other fields will remain. You can quickly add users with common information. • Delete User button The Delete User button deletes the current record. Figure 8-6 will be display.
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User Assignments 8-5 User Assignments - New or Edit User Last Name field Last name of the user. First Name field First name of the user. Phone Name Display field Displays when you call another station. The length of this string, and its location, is dependent on the system settings. See “Station Ranges Tab” on page 6-1. E-mail field The contacts e-mail address. This information will be programmed in the UM4730 Voice Mail system mailbox, if applicable.
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8-6 User Assignments Location field Used to identify the location of your phone. Phone Model field The models listed will be based on the IP Phone Type option selected in Chapter 6, System Information, Station Ranges Tab. NOTE • Phone Model Browse button Clicking the Browse button located next to Phone Model field allows you to access additional information addressing the phone model as shown in Figure 8-7. This dialog provides a detailed description the phone and a list of its features.
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User Assignments 8-7 Button Template field The Button Template field allows you to select a button template. This template contains definitions for the buttons for that particular phone model. • Phone Model Browse button You may edit the template by clicking the “...” button. In this case, editing will effect the template for all users assigned that template.
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8-8 User Assignments — Macros All template editors make heavy use of macros. When the project is compiled, the MA4000 Installation Manager provides a value for each user wherever the macro is used. See Table 8-1. Table 8-1 Macros Macro Description TEC TEC = 12 {MYLINE = PRIMELINE} This is the primary physical phone number (assigned to the hardware LEN with a physical station number) of the user and is to be set as the Prime Line.
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User Assignments 8-9 • Clear Keys button Clicking the Clear Keys button eliminates all the key definitions currently existing in the Key Data Programming List. Figure 8-9 Button Template Editor - Feature Type: Not Assigned Figure 8-10 Button Template Editor - Feature Type: Function • Button Label field The suggested, editable label for the function selected. • Feature By Name field The Features By Name combo box is a filter for the list.
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8-10 User Assignments The numeric value of the function as specified by the SV7000, R16 manual. You can display all the features available, or just by the ACD, AD64, Call Forwarding, CALL PICKUP/PAGE, or FLEX group. Figure 8-11 Button Template Editor - Feature Type: Station • Button Label field The suggested, editable label for the function selected. • Station Value field You can select from those items listed in Table 8-1.
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User Assignments 8-11 • Service Restrictions (SFC) field You can select either Use Myline Settings, SFC - 0 Reserved for Trunks, SFC - 1 through SFC - 13, SFC -14 Conferencing, or SFC - 15 ACD. • Call Forwarding field You can select either the Default Call Forwarding, None, Use Myline Settings, or New option. • Name Display field Select the None, Use Myline Settings or Custom option. If the Custom option is selected in the Name Display field, the Custom Name Display Value field displays.
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8-12 User Assignments — Button Template Editor - Advanced Tab The Advanced tab (Figure 8-13) consists of system specific data or data that is typically defaulted for 90% or more of the user.
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User Assignments Field 8-13 Options • Prime Line Pickup (Default) Answer Key • Incoming-Line • Ringing-Line • Prime Line Pickup (Default) Originating Key • Idle-Line • Prime/Idle-Line Message Waiting Display • Top Line (Default) • Bottom Line • No (Default) Off-Hook Suppression • Yes Note: Selecting Yes enables support for offhook suppression. Soft Key • 0 (Default) • 1 to 15 Note: The Soft Key Pattern offers the user a choice between pattern Pattern 0 to 15.
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8-14 User Assignments — Button Template Editor - Information Tab Figure 8-14 Button Template Editor - Information Tab Button Layout Section The graphic of the phone is provided to the user to show them the button layout. This helps the user match up a particular button with the key number in the list to the right. The graphic is static and provides no interaction. The picture simply displays the location of each button by number. • Notes field The notes are displayed in the Manage Template listing.
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User Assignments 8-15 Station Range Type field This section changes depending on the Type selection. • Manual Option You can manually assign an extension number to this user. The user enters the station number in the Station Number field. • Station Range Allows the automatic selection of the station number or creation of a new number. — To create a new Station Range, select the option. When Figure 8-15 displays, enter the desired information.
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8-16 User Assignments Route Restrictions (RSC) field The Route Restriction numbers in the system. There are only 16 available, numbered 0 through 15. Service Restrictions (SFC) field The Service Feature Class numbers in the system. There are only 15 available, numbered 1 through 15. Figure 7-5 displays when the Browse button is selected. Call Forward field The Call Forward Template allows the user to select a template that will be used to apply the call forwarding behavior for this user.
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User Assignments 8-17 Table 8-3 Edit Call Forwarding Template Options Option Description {NO ENTRY} Do not program this call forwarding option. {VOICE MAIL} Assign the voice mail pilot number here. {ATTENDANT} Assign the attendant console number as defined in the System Options tab. {SUBLINE} USER NAME MANUAL ENTRY Allow call forwarding to subline. Provides a display area and user interface mechanism for assigning a user to this call forwarding feature.
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8-18 User Assignments Voice Mail Template Figure 8-18 New Voice Mail Template - General Synchronize with VM Server button Select this button to the match the current template properties with the VM server. This option is not available unless the Voice Mail is programmed and on-line.
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User Assignments 8-19 Reset Values to Default button Select this button to reset the current template properties to the default values.
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8-20 User Assignments Group Memberships section Understanding the Group Assignments The Group Assignments lets you define call handling for groups of users. Groups should contain at least two members. If you create a new group containing fewer than two members, Installation Manager displays a warning dialog and will write an error notice to the installation log during a compile.
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User Assignments 8-21 Figure 8-21 New Pickup Group Template - General • Add button The Add button creates a new entry. Figure 8-22 displays. • Delete button The Delete button removes a selected entry. • Move Up button The Move Up button moves an entry up until the entry is located where you want it to be. • Move Down button The Move Down button moves an entry down until the entry is located where you want it to be.
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8-22 User Assignments Figure 8-22 Select Users MA4000 Installation Manager User Guide - Revision 6
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User Assignments 8-23 Figure 8-23 New Pickup Group Template - Information — The Notes field allows the user to enter any free form text associated with a user.
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8-24 User Assignments Hunt Fields When a hunt group template is chosen the user is automatically added to the hunt group. The template determines whether the hunt group is Circular, Pilot, or UCD. In the event that the hunt group already has 100 members, the user will be notified and given the option to create a new group or edit the selected group to make room for this member.
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User Assignments Figure 8-24 Edit Hunt Group - Circular Template Option MA4000 Installation Manager User Guide - Revision 6 8-25
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8-26 User Assignments Figure 8-25 New Hunt Group - Pilot Template Option MA4000 Installation Manager User Guide - Revision 6
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User Assignments Figure 8-26 Secretary Option MA4000 Installation Manager User Guide - Revision 6 8-27
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8-28 User Assignments Hunt (UCD) Options: • None • New (see Figure 8-27) Figure 8-27 New UCD Group Template MA4000 Installation Manager User Guide - Revision 6
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User Assignments 8-29 Misc Section Figure 8-28 Misc. Jack ID field The Jack ID is used only for reporting purposes. It is useful when it comes to cable management, phone placement and running of crossconnects. Old Phone Number field The user’s previous phone number. Phone Hardware Accessories field The user can select from a list of Phone Hardware Options templates (see Figure 8-29 and Figure 8-30). If the user clicks the Browse button, the user will be shown in the Accessories Editor.
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8-30 User Assignments Figure 8-29 Edit Phone Accessory Template - General Table 8-4 Edit Phone Accessory Template Options Option Template Name Description User enters a unique Phone Accessories Template name here. Handset Cord This is the length of the cord from the handset to the base. The user has the choice from 7 foot, 12 foot, or 25 foot cords. Base Cord The user has a choice of 7 foot, 14 foot, and 25 foot cords. This is the cable length from the phone to the wall.
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User Assignments 8-31 Table 8-5 Phone Adapters Series i Series E Common Listing AD(A) ADA-U ADA Ancillary Device Adapter APA Analog Port Adapter w/o Ringer APR-U APR Analog Port Adapter w/Ringer HFU-U HFU Hands Free Unit CTA-U CTA Computer Telephony Adapter CTU Computer Telephony Adapter (USB) IPA-U IPA IP Adapter LLA LLA Long Line Adapter AP(A) AP(R) CT(A) CT(U) IP-R Remarks Figure 8-30 Edit Phone Accessory Template - Information • Delete button The user must first select on
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8-32 User Assignments Figure 8-31 Warning - Delete User Profile MA4000 Installation Manager User Guide - Revision 6
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User Assignments 8-33 Import button The Import button launches the User Import Wizard. The User Import Wizard allows the user to import the user information from a text (or .csv) file. The data format for the import file can be either: — Tab delimited — Comma delimited Both layouts are the standard for Microsoft Excel output format. Import User Wizard • Welcome Panel Figure 8-32 User Update Wizard - Welcome to Installation Manager User Import Step 1 Select the Next button to proceed.
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8-34 User Assignments Figure 8-33 User Import Wizard - Import File Step 2 Use the Location of file field to specify the complete path and file name to be used to import users, or select the Browse button to open an existing file. Step 3 After the file is selected, click the Next button to continue. Figure 8-34 displays.
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User Assignments 8-35 Figure 8-34 Record Separation - Record Delimiter Step 4 Provide the end of line delimiter to use. The delimiter character choices are: —Comma —Space —Tab Step 5 Click the Next button to continue. Figure 8-35 displays.
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8-36 User Assignments Figure 8-35 Select Import Value - Field Names Step 6 You may change the name of any of the fields being imported by selecting the field name and editing its name in the Name field. When finished, click the Next button to continue. Step 7 Click the Next button when finished. Figure 8-36 displays.
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User Assignments 8-37 Figure 8-36 Default Values - Field Mapping Step 8 For each field option listed in the left column, use each drop-down box located in the right column to select the matching imported field. Figure 8-37 displays.
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8-38 User Assignments Figure 8-37 Column Match - Default Values Step 9 Specify the default values for each important field for each user. When finished, click the Next button. Step 10 The User Import Wizard will begin importing each file and creating new users. When finished, Figure 8-38 displays.
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User Assignments 8-39 Figure 8-38 User Import Wizard - Completing User Import Data Step 11 After the file is imported, the user is presented with the results of the import. If there were any errors, they will be reported here as well. Step 12 Click the Finish button to close the wizard.
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8-40 User Assignments • Export button The Export button allows the user to export the list of selected users. The user will first select a set of users and click the Export button. When the user clicks the Export button, Figure 8-39 displays. Figure 8-39 Save As - Export Users The User Export function exports all the information on the Edit User dialog.
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User Assignments 8-41 • Pickup Group Name • Hunt Group Name • Jack ID • Old Phone Number After the export is complete, Figure 8-40 displays. Figure 8-40 Success - Export User NOTE When importing from the results of an export operation, there will be some information that will need to be specified upon re-importing. Specifically the template information is exported but will not be re-used on import. The user will need to specify a default template for each template as the users are imported.
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8-42 User Assignments • Update Wizard button Figure 8-41 User Update Wizard - Welcome to Installation Manager User Update Wizard Step 13 Click the Next button to proceed. Figure 8-42 displays.
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User Assignments 8-43 Figure 8-42 User Update Wizard - Select Operation Step 14 Select the user records to update using the Add, Remove, Add All, or Remove All buttons, then click the Next button to proceed. Figure 8-43 displays.
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8-44 User Assignments Figure 8-43 User Update Wizard - Select Values Step 15 Set the default value of each field. Click the Next button to proceed. Figure 8-44 displays. If a user selects a phone model with no button layout (Analog, SIP, etc.), the Button Template combo box will change to .
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User Assignments 8-45 Figure 8-44 User Update Wizard - Verify Settings Step 16 Review the settings specified. If satisfied with the values, click the Next button to continue. Figure 8-45 displays.
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8-46 User Assignments Figure 8-45 User Update Wizard - Completing the User Update Wizard Step 17 Click the Finish button.
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9-1 9 Group Assignments This chapter describes the MA4000 Installation Manager’s Group Assignments section. Figure 9-1 Group Assignments • Edit button The user will select a group from the list box, then select the Edit button. This will allow the user to edit that hunt group. The dialog that is displayed (see Figure 9-2 and Figure 9-3) will depend on the hunt group selected.
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9-2 Group Assignments • Edit Pickup Group Figure 9-2 Edit Pickup Groups Template - General MA4000 Installation Manager User Guide - Revision 6
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Group Assignments Figure 9-3 Edit Pickup Groups Template - Information MA4000 Installation Manager User Guide - Revision 6 9-3
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9-4 Group Assignments • New button When the user selects the New button, Figure 9-4 displays. Figure 9-4 Select Users - New Group Step 1 Use the radio buttons to select the appropriate Group Type, then click the OK button. —When the Hunt Group - Circular type is selected, Figure 9-5 and Figure 9-6 tab screens display. —When the Hunt Group - Pilot type is selected, Figure 9-7 and Figure 9-8 tab screens display. —When the UCD Group type is selected, Figure 9-9 and Figure 9-10 tab screens display.
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Group Assignments Figure 9-5 New Hunt Group - Circular Template - Group MA4000 Installation Manager User Guide - Revision 6 9-5
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9-6 Group Assignments Figure 9-6 New Hunt Group - Circular Template - Information MA4000 Installation Manager User Guide - Revision 6
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Group Assignments Figure 9-7 New Hunt Group - Pilot Template - Group The same secretary may be included in multiple groups (the multiple secretary feature). The secretary can not be a member of Pilot or Circular Hunt Groups.
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9-8 Group Assignments Figure 9-8 New Hunt Group - Pilot Template - Information MA4000 Installation Manager User Guide - Revision 6
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Group Assignments Figure 9-9 New UCD Group Template - Group MA4000 Installation Manager User Guide - Revision 6 9-9
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9-10 Group Assignments Figure 9-10 New UCD Group Template - Information MA4000 Installation Manager User Guide - Revision 6
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Group Assignments Figure 9-11 New Pickup Groups Template - General MA4000 Installation Manager User Guide - Revision 6 9-11
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9-12 Group Assignments Figure 9-12 New Pickup Group Template - Information • Delete button The user first selects a hunt group to delete, then clicks the Delete button. Figure 9-13 displays.
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10-1 10 Circuit Card Assignments This chapter describes the MA4000 Installation Manager’s Circuit Card Assignments section. NOTE Right-clicking an existing or blank circuit card assignment slot causes a dialog box to display providing you the ability to edit or delete an existing assigned chassis, or assign a new Virtual chassis.
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10-2 Circuit Card Assignments Figure 10-2 UNIVERGE SV7000 Circuit Card Assignments Figure 10-3 NEAX IPX UMG Circuit Card Assignments MA4000 Installation Manager User Guide - Revision 6
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Circuit Card Assignments 10-3 Creating a New Circuit Card Assignment (UMG) An Ultra Module Group (UMG) system contains up to four Local Module Groups (LMGs), each of which can contain up to four Interface Module Groups (IMGs) and 16 Peripheral Interface Modules (PIMs). To create a new circuit card assignment, do the following: Step 1 Launch Installation Manager. The Startup dialog displays. Step 2 Click the Projects tab, if necessary. Step 3 Click a project in the list, then click OK.
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10-4 Circuit Card Assignments If you are configuring a trunk card refer to the following descriptions: NOTE • Name - Device name • Default Gateway Address - IP address of your network’s gateway router • DRS Address - IP address of the Device Registration Server • IP Address - Device IP address. Each media gateway must have a separate IP address • Network Mask - Device IP network mask Step 12 Click Zoom Out to return to the large-scale system view.
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Circuit Card Assignments Figure 10-5 Circuit Card Assignments - Edit Chassis NOTE Right-clicking any circuit card slot allows you to delete or edit an existing assigned circuit card, or insert a new circuit card by selecting it from the Insert Card pop-up menu. • Zoom Out button Clicking the Zoom Out button returns you to Figure 10-1, Figure 10-2, or Figure 10-3. • New button When the New button is clicked, Figure 10-6 displays.
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10-6 Circuit Card Assignments Figure 10-6 New Chassis — Select the Physical Chassis or Virtual Chassis option button to add the desired PIR to the Circuit Card Assignments panel. • Delete button To delete an existing Virtual Chassis from the Circuit Card assignments, click the Delete button. Figure 10-7 displays.
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11-1 11 Install This chapter describes the MA4000 Installation Manager’s Install section. Figure 11-1 Pre-Installation Check List Step 1 Ensure all the actions listed in the checklist are completed before continuing with installation. Step 2 Click the Next button to proceed. Figure 11-2 displays.
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11-2 Install Figure 11-2 Install Step 3 Select the features to use during installation. —Compile Installation Plan —Flash System Memory Card —Register System —Backup/Restore System Data Before Uploading Data —Upload Data To System —Upload Voice Mail Data Step 4 Click the Next button to continue. Figure 11-3 displays for the UNIVERGE SV7000. In the Select Installation Phase drop-down field, choose the phased installation desired.
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Install 11-3 Figure 11-3 Phased Installation Check List Step 5 Click the Next button to proceed. Figure 11-4 displays providing the progress status throughout the compiling process. It provides the status of what is currently being compiled, a list of warnings, and a list of errors.
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11-4 Install Figure 11-4 Compile User Phone Assignments Progress —If an error is encountered during the compiling process, Figure 11-5 displays. Figure 11-5 Installation Warning - Stop Installation Query —Select the Yes button to halt the installation immediately. —Select the No button to ignore the error encountered and continue. —Select the No to All button to ignore this error and others encountered. Step 6 When the compiling process finishes, Figure 11-6 displays.
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Install 11-5 Figure 11-6 Initialization of System Flash Card The flash card installation needs to be installed using the MPS System CD-ROM. IMPORTANT Step 7 To initialize a System Flash Card: —Insert the Flash Card into the PC PCMCIA slot. —Insert the SV7000 software CD into the CD-ROM drive. —Click the Initialize Flash Card ... button. —When complete exit the program. Figure 3-30 and Figure 11-7 or Figure 11-8 displays.
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11-6 Install Figure 11-7 Installing SV7000 Flash Card MA4000 Installation Manager User Guide - Revision 6
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Install 11-7 Figure 11-8 Installing IPX Flash Card Step 8 Follow the installation procedures listed. Step 9 When the system is powered up, click the Next button. Figure 11-13 displays.
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11-8 Install Figure 11-9 System Software Registration Step 10 Activate the registration process by clicking the Register System button. NOTE See “If the Initial Installation Execute button is clicked, Figure 3-31 displays.” on page 3-24 for the steps required to collect the customer information, contact NEC’s Registration Server, and obtain license key required to activate the SV7000. Step 11 When the Registration Wizard process finishes, Figure 11-10 displays.
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Install 11-9 Figure 11-10 Backup/Restore Voice Server Data Memory Step 12 Select the type of backup to perform then select the Next button. Figure 11-12 displays.
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11-10 Install Figure 11-11 Media Gateway Setup Step 13 Ensure each Media Gateway has been configured and connected to the network, then select the Next button. Figure 11-12 displays. The Media Gateway Setup dialog box will not display if there is no Media Gateway circuit card inserted.
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Install Figure 11-12 Upload Data to System Step 14 After the installation plan upload finishes, Figure 11-13 displays.
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11-12 Install Figure 11-13 Voice Mail Server Setup Step 15 Click the Next button. Figure 11-14 displays.
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Install Figure 11-14 Installation Complete Step 16 Click the Finish button to complete the installation process.
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11-14 Install MA4000 Installation Manager User Guide - Revision 6
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12-1 12 Reports This chapter describes the MA4000 Installation Manager’s Reports section. The user will be able to print several useful reports. Many reports won’t be meaningful or useful until the information has been compiled. If there is not sufficient information when a report is launched the user will see a blank report. See Figure 12-1. Figure 12-1 Reports - General Tab Table 12-1 lists all the reports available and provides a brief description of each.
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12-2 Reports Creating and Printing a Report or DESI Label Step 1 Click a report to select it, then click Run. The report dialog displays. Step 2 Click a radio button, drop-down list, or check box to specify the report's scope, then click OK. The options available varies with each report. NOTE Installation Manager creates the report and displays it in a new window.
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Reports 12-3 DESI Label for Series E (DTP-16D) Prints Desi labels for a single user, for a range of users, or for all users. DESI Label for Series i (DTR-2D) Prints Desi labels for a single user, for a range of users, or for all users. DESI Label for Series E (DTP-2D) Prints Desi labels for a single user, for a range of users, or for all users. DESI Label for Series i Prints Desi labels for a single user, for a range of users, or for all (DTR-32D)/DtermIP (ITR-32D) users.
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12-4 Reports MA4000 Installation Manager User Guide - Revision 6
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13-1 13 Productivity Features This chapter describes the MA4000 Installation Manager’s Productivity Features section tabs. Chapter Topic • • • • Configuration Tab Management Tab Diagnostic Tab Maintenance Tab The Productivity Features menu provides access to applications you use in conjunction with Installation Manager. These applications launch in a separate window and perform specific functions you need to configure your system properly.
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13-2 Productivity Features Configuration Tab The Configuration tab (Figure 13-1) consists of the following applications: • UC Suite - MA4000 Manager Allows the user to load existing Installation Manager data to the MA4000. • Clipboard Provides the user with integrated access to the MAT Clipboard application (see Clipboard... for additional information on this option).
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Productivity Features Figure 13-1 Tools Tab - Configuration MA4000 Installation Manager User Guide - Revision 6 13-3
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13-4 Productivity Features UC Suite - MA4000 Manager Step 1 Select Tools → Configuration → UC Suite — MA4000 Manager, then click the Run button. Figure 13-2 displays. Figure 13-2 UC Suite - MA4000 Manager \ Step 2 Enter the MA4000 connection and transfer settings described in Table 13-1. The server information entered in this section are added to the database and used when data is transferred to the MA4000. NOTE —Click Start to load the Installation Manager data to a MA4000.
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Productivity Features 13-5 Table 13-1 MA4000 Configuration Connection and Transfer Settings Field Description MA4000 Connection Settings Root URL Enter the URL address for the MA4000 (for example, http:///MA4000). User Name Enter the MA4000 user name to connect to the MA4000 web services. Password Enter the MA4000 password to connect to the MA4000 web services.
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13-6 Productivity Features Figure 13-3 View Status Example MA4000 Installation Manager User Guide - Revision 6
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Productivity Features 13-7 Location Diversity Location Diversity allows you to register an IP telephone with up to two backup nodes when operating in a Fusion (FCCS) network. If the telephone is unable to communicate with its primary IP-PBX, the telephone automatically connects to one of the designated backup nodes. The telephone can continue operating under the backup node until the primary node becomes available.
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13-8 Productivity Features Location Diversity - FCCS Tab Before you can begin configuring Location Diversity you must scan your Fusion network so Installation Manager can save node information to its database.
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Productivity Features 13-9 Figure 13-6 Location Diversity - FCCS Tab - Getting Location Data Access to the Location Diversity feature tabs are blocked during the synchronization process. NOTE —After successful synchronization, the Extensions, TEC, LENS, Station Pools, Station Backup and Key Templates are saved in the database. See Figure 13-7.
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13-10 Productivity Features Location Diversity - Station Backup Tab Selecting the Station Backup tab results in a table listing the existing backup nodes for visiting stations. See Figure 13-7.
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Productivity Features 13-11 Designating Primary, Secondary, and Tertiary Backup Stations Users can select multiple Primary stations and assign them to the list. NOTE Step 1 To designate Primary, Secondary, and Tertiary stations, click New. Figure 13-8 displays a list of existing backup stations. Figure 13-8 Location Diversity - Designating Backup Stations The TELNs listed in the Primary TELN section shown in Figure 13-8 only display when a PBX Fusion Point Code is selected from the FPC drop-down menu.
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13-12 Productivity Features Step 6 (Optional) Click the Tertiary drop-down menu to specify the PBX to which the selected station will attempt to connect if communication with both the primary and secondary PBXs fails. Step 7 (Optional) Click New TELN to create a new extension number for the backup station. Use only if there is no TELN number listed in the Primary TELN section. NOTE Step 8 Click OK to accept the assignments.
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Productivity Features 13-13 Editing Existing Backup Stations The editing process allows the Installation Manager user to modify the following: • Pool Number • Tenant • SFC • RSC • Name Display • Key Template • MAC Address Step 1 Use the FPC drop-down menu to select the Fusion Point Code of the PBX containing the station you wish to edit. Step 2 Click a station in the TELN/TEC list, then click Edit.
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13-14 Productivity Features Step 4 Use the drop-down menus in the Secondary pane to edit any of the following items for the selected backup station when connected to the Secondary backup PBX: —FPC —PNUM —IP-KIND —TN —SFC —RSC —STN Step 5 (Optional) Use the Remove Tertiary Data check box to delete existing data for the tertiary backup station.
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Productivity Features 13-15 Deleting Existing Backup Stations Step 1 Use the FPC drop-down menu to select the Fusion Point Code of the PBX containing the station you wish to delete. Step 2 Click a station in the TELN/TEC list to select it, then click Delete. —A confirmation dialog displays, asking if you wish to delete all the station data. Step 3 Click Yes to delete all the station data, or No to delete only the backup station from the list.
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13-16 Productivity Features Location Diversity - Station Pool Data Tab Installation Manager Location Diversity allows users to reserve extensions by creating station pool data. See Figure 13-10. Installation Manager displays a list of station pool information showing the last previously synchronized pool data. You can add new pool data (if there is none existing and you configure a backup station, Installation Manager creates it automatically), edit existing data, or delete an existing entry.
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Productivity Features 13-17 The user can also add new pool data or edit/delete an existing pool. Installation Manager displays the last previously synchronized pool data in the table. The Status column identifies the transaction. The fields are: • Indicates existing pool data that has not been modified/deleted. NOTE • New • Modify • Delete Creating New Station Pool Data Step 1 To create a new station pool data, click New. Figure 13-11 displays.
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13-18 Productivity Features Step 5 Select the size of the pool using the Size field. The size are in blocks of eight. Step 6 Use the Starting LENS field to specify the first Line Equipment Number to assign to the pool. —The Ending LENS field is automatically calculated when the Starting LENS is determined. Step 7 Click Modify. The information is saved to the database and the pool data status is displayed as New.
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Productivity Features 13-19 Location Diversity - Key Template Tab Installation Manager Location Diversity allows users to create new Key Templates and save the new template data to the database. See Figure 13-12.
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13-20 Productivity Features Creating or Editing a Key Template Step 1 To create a new Key Template, click New. Figure 13-13 and Figure 13-14 display. Figure 13-13 Location Diversity - Key Template - Base Information Tab —Enter the template's name in the Name field or edit it, if necessary. —Use the Priority of Answering Call drop-down menu to specify whether incoming calls should be answered based on Line Selection, Dial/Automatic/Manual Intercom lines, or a combination.
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Productivity Features 13-21 Figure 13-14 Location Diversity - Key Template - Function Key —Use the Feature Type drop-down menu to specify whether you wish to add a Function or Station to the selected function key. —If you selected Station, use the Station Value drop-down menu to specify whether the station is a MYLINE, PRIMELINE, MYLINE=PRIMELINE, or SUBLINE.
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13-22 Productivity Features Selecting Prime Line enables the Off Hook Suppression control for the user to select. NOTE Step 2 Click OK to save the key template data. Deleting an Existing Key Template Step Highlight the template to be deleted, then click Delete. —Installation Manager schedules the key template for deletion during the next Location Diversity data upload and displays the template name with a red background.
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Productivity Features 13-23 Location Diversity - ADVF Tab Assignment of Default Value for FCCS Location Diversity Installation Manager Location Diversity allows users to assign a default value for the FCCS Location Diversity. This is the default value of the basic information (UGN, TN, SFC and RSC) if these values are not specified in the Location Diversity commands. Step 1 Click the ADVF tab. Figure 13-15 displays.
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13-24 Productivity Features Location Diversity - AFCMN Tab Assignment of FCCS Location Diversity Miscellaneous Data for NDM Installation Manager Location Diversity allows users to assign FCCS Location Diversity Miscellaneous data for NDM. There are three types of default data set in this command. Step 1 Click the AFCMN tab. Figure 13-16 displays.
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Productivity Features Step 6 13-25 Use the check boxes to control how you wish a backup station to behave when attempting to reconnect to its original PBX. The options are: —Immediate Switchover —Specified-time Switchover —Manual Switchover Step 7 Click Save to save the AFCMN data or Reset to restore the settings to their last previously saved values.
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13-26 Productivity Features Location Diversity - Upload Tab Installation Manager Location Diversity allows users to compile and upload specific data or all of the Location Diversity data to the FCCS network. Step 1 Click the Upload tab. See Figure 13-17.
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Productivity Features 13-27 Figure 13-18 Location Diversity - Upload Compile Step 4 Clicking the Upload button sends all new and modified data to the fusion network.
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13-28 Productivity Features Management Tab The Management tab (Figure 13-19) consists of the following application: • Fusion Network Manager Allows the user to add Fusion network nodes and manage network telephone number. Refer to the MA4000 Network Manager User Guide for additional information concerning the Fusion Network Manager feature. REFERENCE • Registration Wizard Connects the system to the NEC Registration Service and obtains an Activation Code for the PBX (see Registration Wizard ...
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Productivity Features 13-29 During the registration process, you must provide information about your installation and setup. Some information is optional, but you must supply the required information to complete the registration process. The following information is mandatory: • Site Information — Customer Site Name — Associate Contact Name — Associate Contact Phone Number • License information — Hardware Key Code — Software Key Code Dual CPU systems require key codes for both CPUs.
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13-30 Productivity Features Diagnostic Tab The Diagnostic tab (Figure 13-20) consists of the following application: • License Verification Tool Provides a summary of the primary licenses that are available, and in use, on the PBX system (see License Verification Tool ... for additional information on this option).
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Productivity Features 13-31 Maintenance Tab The Maintenance tab (Figure 13-21) consists of the following applications: • Flash Card Wizard Formats, writes, and provides backup for PBX files to a PCMCIA flash memory card (see Flash Card Wizard ... for additional information on this option). • MAT Provides command-line interfaces to configure you PBX (see MAT ... for additional information on this option).
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13-32 Productivity Features MA4000 Installation Manager User Guide - Revision 6
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For additional information or support on this NEC Unified Solutions product, contact your NEC Unified Solutions representative.
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NEC NEC Unified Solutions, Inc.