User's Manual

100 Series GP Warranty
How You Can Get Warranty Service
Express5800/100 Series NECCare Customers in the continental U.S. and Canada
have one phone number to use when calling for technical support or hardware
repair on their servers. Calls for initiating a repair request should be made by
calling 1-877-632-0064. Be prepared to provide the Serial Number of your
server to NEC for quick response.
For easy reference, write down your Serial Number here and keep this
document in a safe and accessible location.
SN________________________________________________
When arranging for a hardware repair, you will speak with a trained technician.
The technician will determine whether you have a hardware or software failure
and then will provide you with the appropriate service options.
On-Site Service
If NECAM requires and authorizes on-site service for your repair, a qualified
technician will arrive at your location on the Next Business Day from the time of
dispatch. If you are located outside of a service coverage area, travel charges
will be applied.
RMA (Return Material Authorization)
All parts or systems returned to NECAM must be accompanied with an RMA
(Return Material Authorization) number. To obtain an RMA number for your
products return, please contact NECAM’s Technical Support line at 1-877-NEC-
0064.
Limitation of Damages and Implied Warranties
NEC Corporation of America's sole liability for any defective product is limited to
the repair or replacement of the product at our option. NEC Corporation of
America shall not be liable for:
1. Damage to other property caused by any defects in this product,
damages based upon inconvenience, loss of use of the product, loss of
time or data, commercial loss; or
2. Any other damages of any kind.
NEC CORPORATION OF AMERICA MAKES NO OTHER EXPRESS
WARRANTY WITH RESPECT TO THIS PRODUCT. ANY IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN