User's Manual

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♦ Applying Service Pack 1 to Windows 7 (x64) / Windows Server 2008 R2
When you apply Windows 7 (Service Pack 1) / Windows Server 2008 R2 (Service Pack 1) to an
environment where NEC ESMPRO ServerAgentService is installed, apply update program (KB2487426)
first. If KB2487426 has not been applied before installing Service Pack 1, application error of NEC
ESMPRO ServerAgentService is registered to event log at the time of restart the system after update
program applied. However, NEC ESMPRO ServerAgentService normally works after a restart, and there
are no problems.
The detailed information is described on Microsoft Product Support Services.
Go to Microsoft website:
http://support.microsoft.com/kb/2487426/en-us
♦ User Account Control
User Account Control is turned on, if you start NEC ESMPRO ServerAgentService Control Panel or
collect.exe program, [User Account Control] dialog box will appear. Click [Continue] to start the program.