User's Manual

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♦ Event log which is registered during the hang-up of Alert Manager WMI
Service service Start failure of ESMCommonService (System)
The following log may be registered on the eventlog by the situation of the system - for example, you
installed NEC ESMPRO Manager and NEC ESMPRO ServerAgentService on the same machine.
Source : Service Control Manager
Event ID : 7022
Level : Error
Description : Alert Manager WMI Service hang-up
You do not have any problem if it shift to a start state (running), but, ESMCommonService of NEC
ESMPRO ServerAgentService may not start properly then. It is set to solve the phenomenon. Setting
method is described below.
1. Double-click [Services] at [Administrative Tools] in [Control Panel].
2. Click [ESMCommonService] from the service list and then [Properties] in [Action]
menu.
3. Set "Automatic (Delayed Start)" to Startup type of [General] property sheet.
4. Set "Restart the Service" to [First failure] and [Second failure] of [Recovery] property
sheet.
5. Click [OK].
By the setting mentioned above, NEC ESMPRO ServerAgentService starts after system operation after
progress for 2 minutes.