Installation Guide (Windows) Express5800 Series NEC ESMPRO ServerAgentService Ver. 1.
Contents Contents ................................................................................................................................................................. 2 Notations Used in This Document .......................................................................................................................... 4 Notations used in the text...............................................................................................................................
1.6 OS dependence .................................................................................................................................... 52 1.7 Others ................................................................................................................................................... 55 2. Port number list ............................................................................................................................................... 58 3. Services list ............
Notations Used in This Document Notations used in the text In addition to safety-related symbols urging caution, 3 other types of notations are used in this document. These notations have the following meanings. 4 Important Indicates critical items that must be followed when handling the operating software. Note Indicates items that must be confirmed when handling the operating software. Tips Indicates information that is helpful to keep in mind.
Abbreviations of Operating Systems Windows Operating Systems(OS) are referred to as follows.
Trademarks EXPRESSCLUSTER and Universal RAID Utility are registered trademarks of NEC Corporation. Microsoft, Windows, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Avago, LSI and LSI logo design are registered trademarks or trademarks of Avago Technologies. All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners.
Warnings and Additions to This Document 1. Unauthorized reproduction of the contents of this document, in part or in its entirety, is prohibited. 2. This document is subject to change at any time without notice. 3. Do not make copies or alter the document content without permission from NEC Corporation. 4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative. 5.
NEC ESMPRO ServerAgentService Ver. 1.0 1 General Description This chapter explains NEC ESMPRO ServerAgentService. 1. Introduction 2. System Requirements Describes about the need environment of NEC ESMPRO ServerAgentService.
1. Introduction Read this document so as to gain an adequate understanding of the contents. The contents in this document are intended for users who fully understand features and operations of OS related to this utility. If there is any unclear point, see Windows online help. Software for monitoring the server. This works with NEC ESMPRO Manager. You can choose Service Mode or Non-Service Mode when installing this software.
2. System Requirements NEC ESMPRO ServerAgentService requires the following hardware and software. - Hardware - Machine Express5800 series - Memory Memory required for running OS + 100MB or more - Free hard disk drive space 50MB or more - Software - OS Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows 8.1 Windows 8 Windows 7 - OS component Simple Network Management Protocol (SNMP) .NET Framework 4.5.2 .NET Framework 4.5.1 .NET Framework 4.5 .
NEC ESMPRO ServerAgentService Ver. 1.0 2 Installation This chapter explains installation of NEC ESMPRO ServerAgentService. 1. Before starting installation Describes about necessary setting before NEC ESMPRO ServerAgentService installation. 2. Installation Describes about installation procedure of NEC ESMPRO ServerAgentService. 3. After finishing installation Describes about necessary setting after NEC ESMPRO ServerAgentService installation.
1. Before Starting Installation Be sure to read this page before installing NEC ESMPRO ServerAgentService. 1.1 Installation method NEC ESMPRO ServerAgentService has the following installation method. ♦ Pre-installation In Windows pre-installed model of Express5800 series, NEC ESMPRO Agent is already installed. To use follow a procedure of “1.2.4 Settings of SNMP Service”.
♦ Installing of .NET Framework The installing of .NET Framework is described below. 1. Sign-in (Log on) to the system with the built-in administrator, which has administrative privileges. 2. Insert EXPRESSBUILDER into Optical disk drive. Tips If you are installing on Windows 2008 Server R2 (Service Pack 1) on Server Core, you need to install follow the instructions below before you install .NET Framework 4.
1.2.2 Setting of TCP/IP Set a static IP address for the server. See Help from Windows for how to set TCP/IP. 1.2.3 Installing of SNMP Service Installation of SNMP Service is indispensable by Service Mode of NEC ESMPRO ServerAgentService. The installing of SNMP Service is described below. Tips ● SNMP Service is not essential function by Non-Service Mode of NEC ESMPRO ServerAgentService. For details of Service Mode and Non-Service Mode, see "2.1 Service Mode and Non-Service Mode".
♦ Windows Server 2008 / Windows Server 2008 R2 1. Click [Programs and Features] in [Control Panel]. 2. Click [Turn Windows features on or off]. "Server Manager" window appears. 3. Click [Features]. 4. Click [Add Features]. "Add Features Wizard" appears. 5. Check [SNMP Services] check box. 6. Click [Next]. 7. Click [Install]. Installing, it becomes more effective, it starts. 8. Click [Close].
1.2.4 Settings of SNMP Service At all except for server core installation,"♦ Setting preparation of SNMP Service" is unnecessary. Follow the procedure of the next "♦ To change the settings of SNMP Service". ♦ Setting preparation of SNMP Service The setting change of SNMP Service of the server that executes, Server Core installation is done from PC for Management by way of the network. 1. Connected preparation is done on the server side.
♦ To change the settings of SNMP Service 1. Double-click [Services] at [Administrative Tools] in [Control Panel]. 2. Click [SNMP Service] from the service list and then [Properties] in [Action] menu. "SNMP Properties" dialog box appears. Tips ● When a list of Windows service is opened when installing SNMP Service, [Traps] property sheet,[Agent] property sheet and [Security] property sheet of "SNMP Properties" dialog box are not indicated.
1.2.5 Monitoring of RAID system Monitoring of RAID system uses Universal RAID Utility is a monitoring utility. Refer to several manual of Universal RAID Utility.
2. Installation Start installing after the system starts completely. If installation is conducted right after the system startup, it may fail. Wait for a while and retry if the error message appears. 2.1 Service Mode and Non-Service Mode Installation method of NEC ESMPRO ServerAgentService has a Mode of two kinds, "Service Mode" and "Non-Service Mode". Tips Mode selection is performed in installation program. To use another mode of NEC ESMPRO ServerAgentService, run uninstall once and run installation.
2.1.3 Comparison of Service Mode and Non-Service Mode [OS Component] Service Mode Non-Service Mode .NET Framework Indispensable Indispensable SNMP Service Indispensable Unnecessary Service Mode Non-Service Mode Installed Installed Note [Monitoring Function] CPU load monitoring Note Not reported in case of Non-Service Mode. File system monitoring Installed Installed Not reported in case of Non-Service Mode.
2.2 Start of a setup program Setup program of NEC ESMPRO ServerAgentService is included in EXPRESSBUILDER. Tips On Server Core system, start a setup program with a procedure of "EXPRESSBUILDER Command Line Interface User's Guide". 1. Sign-in (Log on) to the system with the built-in administrator, which has administrative privileges. 2. Insert EXPRESSBUILDER into Optical disk drive. EXPRESSBUILDER Autorun Menu is automatically displayed by Autorun function.
4. Click [NEC ESMPRO ServerAgentService] and then [Install]. 2.3 Execution of a setup program Install with directions of a screen of a setup program. To change a destination folder and a installation mode, choose Custom setup type on Setup Type screen. 1. Click [Next].
2. Chose a setup type, and click [Next]. To install with default destination folder and installation mode, choose "Complete" setup type. Skip to 5. To change a destination folder or a installation mode, choose "Custom" setup type. Tips Default value of destination folder and installation mode as follows; Destination folder : C:¥ESM Installation mode : Service Mode 3. Choose Destination Location screen is indicated. If need, change the installation destination, and click [Next].
4. Select Feature screen is indicated. If need, change status of Service feature check box, and click [Next]. For Service Mode installation, put a tick on the check box. For Non-Service Mode installation, remove a check of the check box. Tips 5. Click [Next]. Start of installation. 24 Basic feature check box is always on because it is a indispensable feature.
6. When the installation end window appears, click [Finish]. The installation completed. Installed NEC ESMPRO Agent becomes enabled after a restart the system.
3. After Finishing Installation Be sure to read this page after installing NEC ESMPRO ServerAgentService. 3.1 Operations Check Setup program of NEC ESMPRO ServerAgentService enable Windows remote management (WinRM) and change settings. Setup program executes following WinRM commands in installation process.
3.2 Port Setting A use port(5985/tcp,80/tcp) in WS-Man monitoring by NEC ESMRPO Manager is opened from after OS installation, but an accessible machine is restricted to only a machine in the local sub-net depending on installed OS or network environment. When monitoring in NEC ESMPRO Manager in the different sub-net, open WS-Man access from NEC ESMPRO Manager with the following procedure. 1. Double click [Administrative Tools]-[Windows Firewall with Advanced Security] in [Control Panel]. 2.
♦ Prepare a certificate When using HTTPS, A CA-Signed certificate or Self-Signed certificate is required. When you cannot prepare a CA-Signed certificate, create Self-Signed certificate. Tips A CA-signed certificate is recommended to use. ♦ Create Self-Signed certificate There are two ways of creating Self-Signed certificate. One way is to use makecert.exe (Certificate Creation Tool), another way is to use keytool.exe that NEC ESMPRO Manager bundles. The way to use "makecert.exe" "makecert.
The way to use NEC ESMPRO Manager Create Self-Signed certificate on PC for management that NEC ESMPRO Manager was installed. In case of Installing NEC ESMPRO Manager in C:¥Program Files (x86)¥ESMPRO on 64bit OS "C:¥Program Files (x86)¥ESMPRO¥ESMWEB¥jre¥bin¥keytool" -genkey -keystore keystore -storepass storepass -validity validity -keyalg RSA -keysize keysize -storetype pkcs12 -ext EKU=serverAuth -dname “CN=IP Address" An example: In case of the server's IP Address is 192.168.1.1..
7. Click [OK]. 8. Right-click [Certificates (Local Computer)]-[Personal]. Tips In case of preparing a CA-Signed certificate, select [Certificates (Local Computer)]-[Trusted Root Certification Authorities]-[Certificates]. 9. Click [All tasks]-[Import] 10. Specify the certificate along Certificate Import Wizard. 11. Input password and click [Next]. 12. Select [Place all certificates in the following store] and click [Next]. 13. Click [Finish].
♦ Confirm a thumbprint of the certificate Confirm a thumbprint of the registered certificate. In case of the certificate was registerd without using makecert.exe Confirm a thumbprint of the registered certificate with Microsoft Management Console (MMC) 1. Select [Certificates (Local Computer)]-[Personal]-[Certificates], select the certificate that was registered by“♦ Register the certificate”.
In case of the certificate was registerd with using "makecert.exe" Confirm a thumbprint of the registered certificate on the server. 1. Run mmc.exe. 2. Click [File]-[Add/Remove Snap-in]. 3. Select [Certificates] and click [Add]. 4. In the [Certificates snap-in], select [Computer account] and click [Next]. 5. Select [Local Computer] and click [Finish]. 6. Click [Close] and click [OK]. 7.
♦ Create HTTPS Listener Create HTTPS Listener to connect HTTPS by WS-Man on the server that NEC ESMPRO ServerAgentService was installed. 1. Execute the following command using the thumbprint that was confirmed by “♦ Confirm a thumbprint of the certificate” winrm create winrm/config/Listener?Address=*+Transport=HTTPS @{Hostname="IP Address";CertificateThumbprint="confirmed thumbprint"} Example: In case of IP Address is 192.168.1.
♦ Open a port Open a port to use HTTPS connection. 1. Double click [Administrative Tools]-[Windows Firewall with Advanced Security] in [Control Panel]. 2. Right-click [Inbound Rules] and click [New Rule]. 3. Select [Port] and click [Next]. 4. Select [TCP] and [Specific local ports], input 5986 in port number and click [Next]. Tips When the server OS is Windows Server 2008, the port of HTTPS is 443. When from Windows Server 2008 R2 onward, it is 5986. 5. Select [Allow the connection] and click [Next]. 6.
3.4 Operations Check Confirm whether the setting of NEC ESMPRO ServerAgentService. 1. Execute the following command on another server to set WinRM on Command Prompt. winrm quickconfig winrm set winrm/config/Client @{AllowUnencrypted="true"} winrm set winrm/config/Client/Auth @{Basic="true"} winrm set winrm/config/Client @{TrustedHost="IPAddress"} 2. Execute the following command to confirm.
NEC ESMPRO ServerAgentService Ver. 1.0 3 Uninstallation This chapter explains uninstallation of NEC ESMPRO ServerAgentService. 1. Before Starting Uninstallation Describes about necessary setting before NEC ESMPRO ServerAgentService uninstallation. 2. Uninstallation Describes about uninstallation procedure of NEC ESMPRO ServerAgentService.
1. Before Starting Uninstallation Be sure to read this page before uninstalling NEC ESMPRO ServerAgentService. 1.1 Confirmation of .NET Framework Installation of .NET Framework 4, .NET Framework 4.5 or later are indispensable to uninstallation of NEC ESMPRO ServerAgentService. If uninstall .NET Framework 4 after installation of NEC ESMPRO ServerAgentService, install .NET Framework 4 again. 1.
2. Uninstallation Start uninstalling after the system starts completely. If uninstallation is conducted right after system startup, it may fail. Wait for a while and retry if error message appears. The uninstallation procedure of NEC ESMPRO ServerAgentService is common to Service Mode and Non-Service Mode. 2.1 On full install OS 1. Click [Programs and Features] or [Add or Remove Programs] from [Control Panel]. 2. Select [NEC ESMPRO Agent] and click [Uninstall/Change] (or [Change/Remove]). 3.
Tips ● If uninstallation is conducted right after the system startup, it can fail. Wait for a while and retry if the error message appears.[AMIRTUpt.dll] file can remain solely in the installation folder. In this case, delete it manually. If files other than [AMIRTUpt.dll] also remain, do not delete them. ● Due to InstallShield failure, the error message "C:¥PROGRA~1¥INSTAL~1¥{6342F~1¥setup.exe" is indicated only at the first startup after uninstallation.
2.2 On Server Core install OS A setup program is started from EXPRESSBUILDER by Server Core installation. 1. Sign-in (Log on) to the system with the built-in administrator, which has administrative privileges. 2. Insert EXPRESSBUILDER into Optical disk drive. EXPRESSBUILDER Autorun Menu is automatically displayed by Autorun function. 3. A setup program of NEC ESMPRO ServerAgentService is started with a procedure of "EXPRESSBUILDER Command Line Interface User's Guide". 4. Click [Next]. 5.
6. The window which confirms the execution of remove is indicated, click [Yes]. Uninstallation is start. 7. When the uninstallation end window appears, click [Finish]. The uninstallation completed. Restart the system is required. Tips ● If uninstallation is conducted right after the system startup, it can fail. Wait for a while and retry if the error message appears.[AMIRTUpt.dll] file can remain solely in the installation folder. In this case, delete it manually. If files other than [AMIRTUpt.
NEC ESMPRO ServerAgentService Ver. 1.0 4 Appendix 1. Note Describes about note when using NEC ESMPRO ServerAgentService. 2. Port number list Describes about the port NEC ESMPRO ServerAgentService uses. 3. Services list Describes about the service list NEC ESMPRO ServerAgentService uses. 4. The order of start / stop of services Describes about the start order and stop order of the service NEC ESMPRO ServerAgentService uses.
1. Notes 1.1 Event log ♦ Event log which is registered during the installation of .Net Framework (Application) During the installation of .Net Framework, the following event log is registered. However, there are no problems to using a system. Source : ASP.NET 4.0.30319.0 Event ID : 1020 Level : Warning Description : Updates to the IIS metabase were aborted because IIS is either not installed or is disabled on this machine. To configure ASP.
♦ Event log which is registered during the hang-up of Alert Manager WMI Service service Start failure of ESMCommonService (System) The following log may be registered on the eventlog by the situation of the system - for example, you installed NEC ESMPRO Manager and NEC ESMPRO ServerAgentService on the same machine.
♦ Event log which is registered when connecting NEC ESMPRO Manager by HTTP connection (System) When connecting NEC ESMPRO Manager by HTTP connection, the following event log is registered. Source : Microsoft-Windows-WinRM Event ID : 10120 Level : Warning Description : The WinRM service has received an unsecure HTTP connection from 192.168.1.1. This is not a secure configuration. User Action Set AllowUnencrypted to False in WinRM configuration to ensure packets are encrypted on the wire.
♦ Event log which is registered during the installation (Application) During the installation of NEC ESMPRO ServerAgentService, the following event log is registered. However, there are no problems to using a system. Source : WMI Event ID : 63 Level : Warning Description : A provider, ESMCpu, Version=1.0.0.0, Culture=neutral, PublicKeyToken=9223c336e3c53daa, has been registered in the Windows Management Instrumentation namespace root¥ESMPRO¥AS to use the LocalSystem account.
♦ Event log which is registered when doing shut down (system) When you shut down the machine in which NEC ESMPRO ServerAgentService was installed, the following event log is registered. Source : Windows Remote Manager Event ID : 10149 Level : Warning Description : The WinRM service is not listening for WS-Management requests.
♦ Report monitoring event - The alert function is based on the event information registered in the event log of the system. Thus, set the event log process on the event viewer to [Overwrite events as needed]. The monitoring event is not alerted in the setting other than that. - The event registered in the monitoring event tree on the setting tool of alert function (Alert Manager) is not alerted to the manager if Alert Manager Main Service does not operate.
1.2 Hard disk drive / RAID system / File system ♦ Monitoring of RAID system Monitoring of RAID system uses Universal RAID Utility is a monitoring utility. Refer to several manual of Universal RAID Utility. ♦ SATA Optical disk drive In the case of using LSI Embedded MegaRAID, infomation of SATA Optical disk drive does not displayed of [Information of server state/constitution] of NEC ESMPRO Manager.
♦ Network drive is not displayed of [Information of server state/constitution] of NEC ESMPRO Manager The drive connected to network is not displayed under the file system tree in [Information of server state/constitution] of NEC ESMPRO Manager. ♦ Changing mode of Hard disk drive pre-failure prediction Turning on/off the mode of hard disk drive pre-failure prediction, all hard disk drives work in the same mode in either case. Cannot set the mode of each hard disk drive individually.
1.3 I/O device ♦ Serial Port For the models supporting serial ports, note the following. NEC ESMPRO ServerAgentService has multiple features that use serial ports. When using these features, the ports can become insufficient. The serial ports available for each feature are as follows. - UPS : COM1-10 - APCU : COM1-2 - (ALIVE Maintenance)* : COM1-9 (*) Alive Maintenance uses Remote Access Service.
1.4 Coexistence with another product ♦ FIle Sysytem monitoring cannot be inherited on the system using EXPRESSCLUSTER If a failover occurs, the settings of the threshold for the empty space monitoring function and the enable/disable of monitoring of the operating sever are not inherited to the standby server. Make sure to reset the threshold and the enable / disable of monitoring on the standby server.
♦ Applying Service Pack 1 to Windows 7 (x64) / Windows Server 2008 R2 When you apply Windows 7 (Service Pack 1) / Windows Server 2008 R2 (Service Pack 1) to an environment where NEC ESMPRO ServerAgentService is installed, apply update program (KB2487426) first. If KB2487426 has not been applied before installing Service Pack 1, application error of NEC ESMPRO ServerAgentService is registered to event log at the time of restart the system after update program applied.
♦ Notes on host OS of Virtualization environment When NEC ESMPRO ServerAgentService detects dangerous trouble information continuous to operate, OS is shutdown in the setting of default. (If it is installed as Non-Service Mode, OS is not made shutdown) The shutdown not anticipated from Guest OS was generated because the service console shutdown without shutting down Guest OS in the environment to operate Guest OS in the virtualization environment.
1.7 Others ♦ Fail registration by WS-Man with NEC ESMPRO Manager Ver. 6.00 If registration by WS-Man of NEC ESMPRO Manager Ver. 6.00 is fail, confirm Windows remote management (WinRM) settings. Important If you use Windows Server 2008 R2 "Pre-installation" model or you install Windows Server 2008 R2 with "Installation simultaneously with OS installation", it may fail to set Windows remote management (WinRM) settings. If you use the above environment, be sure to confirm this notice. 1.
8. By which to use HTTP or HTTPS to connect with NEC ESMPRO Manager, run the following WinRM command to use NEC ESMPRO ServerAgentService. If you use HTTP to connect with NEC ESMPRO Manager; winrm set winrm/config/service @{AllowUnencrypted="true"} If you use HTTPS to connect with NEC ESMPRO Manager; See "Chapter2 3.
♦ Memory leak (Windows Server 2012) Svchost.exe including WMI service leaks a memory in Windows Server 2012. The detailed information is described on Microsoft Product Support Services. Check the contents. [Article ID: 2793908] http://support.microsoft.com/kb/2793908/en-us Execute the above hotfix. ♦ When Performing Duplex System Management To perform duplex system management by using EXPRESSCLUSTER, install NEC ESMPRO ServerAgentService on a local disk on both the operating and standby servers.
2. Port number list NEC ESMPRO ServerAgentService uses the following port numbers. To use NEC ESMPRO ServerAgentService with Windows Firewall enabled, open the required ports.
3. Services list NEC ESMPRO ServerAgentService uses the following services. Services Alert Manager Main Process name AMVMain.exe Start-up Function Automatic Manage Various trouble Service Alert Manager Remarks reports. amvscks.exe Manual Socket(S) Service Report to Manager by When either of using TCP/IP. "Manager(TCP/IP In-Band) and Manager(TCP/IP Out-of-Band)" is set to valid (green) at Base Setting Window, the service is started.
4. The order of stop and start of services To stop or start services, perform the following procedure. On some model of server, some service cannot exist. Non-Service Mode does not register service. [order] [Stopping services] [Starting services] 1. ESMCommonService ESMCommonService 2. ESM System Management Service ESM System Management Service 3. (Alert Manager ALIVE(S) Service)* SNMP Service 4. Alert Manager Main Service (Alert Manager ALIVE(S) Service)* 5.
NEC Express Server NEC ESMPRO ServerAgentService Ver. 1.0 Installation Guide (Windows) NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan ©NEC Corporation 2014 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.
