Warranty Guide

100 Series GP Warranty
 24x7 Email Alert Monitoring
o Must have access to access to active email application.
o NEC Service Management software needs to be enabled
and configured to monitor fatal and recoverable
hardware errors resulting in Email notifications to the
systems administrator and NEC Technical support.
 Extended Maintenance Support Contract Coverage is available
for purchase to extend to a maximum of 2 additional years
support, for coverage of the servers maximum 5 year lifetime
support.
 24x7 Toll-free hardware technical support in the Continental US,
Hawaii, Alaska, Canada, and Puerto Rico.
Registered Limited Warranty
NEC Corporation of America warrants this Product to be free from defects in
material and workmanship, and agrees to repair or replace any part of the
enclosed unit that proves defective under these terms and conditions.
If service requires the replacement of any parts, components, or modules, the
replacement items become the property of Customer and the replaced items
become the property of NEC. The warranty period for the Machine is from its
original Date of Shipment from NEC, unless NEC notifies you otherwise.
NEC may use new, used, serviceable, or reconditioned parts, components, or
modules that are in good working order as replacements. Replacement items
shall be of like kind and quality of those replaced. Spare parts are warranted for
ninety (90) days. Server and Hard Disk Drive hardware warranty coverage is 3
years. Replacement cost for years 4 & 5 must be purchase at the cost of the
customer unless an extended maintenance agreement has been purchased.
Hard Drives must be purchased from NEC in order to be warranted and serviced
by NEC.
If you do not register your Server with NEC, you will be required to present
proof of purchase as evidence of your entitlement for warranty service. Please
retain your proof of purchase with your records.
Who is Protected?
This warranty may be enforced only by the original purchaser of the Product
and is not transferable.