Installation Guide (Windows) Express5800 Series Express Report Service (MG) Chapter 1 General Description Chapter 2 Installation Chapter 3 Uninstallation Chapter 4 Appendix EXPMG_E-IG-W-003-01-006 © NEC Corporation 2014
Contents Contents ................................................................................................................................................................. 2 Notations Used in This Document .......................................................................................................................... 3 Notations used in the text...............................................................................................................................
Notations Used in This Document Notations used in the text In addition to safety-related symbols urging caution, 3 other types of notations are used in this document. These notations have the following meanings. Important Indicates critical items that must be followed when handling the operating software. Note Indicates items that must be confirmed when handling the operating software. Tips Indicates information that is helpful to keep in mind.
Abbreviations of Operating Systems Windows Operating Systems (OS) are referred to as follows.
Trademarks EXPRESSCLUSTER is a registered trademark of NEC Corporation. Microsoft, Windows, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Avago, LSI and LSI logo design are registered trademarks or trademarks of Avago Technologies. All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners.
Warnings and Additions to This Document 1. Unauthorized reproduction of the contents of this document, in part or in its entirety, is prohibited. 2. This document is subject to change at any time without notice. 3. Do not make copies or alter the document content without permission from NEC Corporation. 4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative. 5.
Express Report Service (MG) 1 General Description This chapter explains Express Report Service (MG). 1. Introduction 2. System Requirements Describes about the need environment of Express Report Service (MG).
1. Introduction Read this document so as to gain an adequate understanding of the contents. The contents in this document are intended for users who fully understand features and operations of OS related to this utility. OS, or if there is any unclear point, see Windows online help. This section explains necessary setup procedure to introduce Express Report Service (MG). Make sure to read through it before you use Express Report Service (MG).
2. System Requirements Express Report Service (MG) requires the following hardware and software: 1) Hardware - Memory 18.0 MB or more - Free hard disk drive space 30.0 MB or more - Modem (via Dial-up) In regard to support modem, contact Support Center for details. - Mail Server (via Internet mail) SMTP is used as a protocol.
2 Express Report Service (MG) Installation This chapter explains installation of Express Report Service (MG). 1. Installation Describes about installation procedure of Express Report Service (MG). 2. Opening Tool Describes about setting of installed Express Report Service (MG).
1. Installation Express Report Service (MG) must be installed after the installation of NEC ESMPRO Manager. Start installing after the system starts completely. If installation is conducted right after the system startup, it may fail. Wait for a while and retry if the error message appears. 1. Sign-in (Log on) to the system with the built-in administrator, which has administrative privileges. 2. Insert EXPRESSBUILDER into Optical disk drive.
4. Click [Express Report Service (MG)] and then [Install]. 5. Click [Next]. 6. When installation end window appears, click [OK]. The installation completed. Installed Express Report Service (MG) becomes enabled after a restart of OS. Tips Just a completion of setup does not get Express Report Service operative. This must be followed by ˝Opening ˝ with Opening Tool.
2. Opening Tool Express Report Service (MG) comes into operative through ˝Opening ˝ after installation of Express Report Service (MG). ˝Opening˝ Start from Report Setting Tool or NEC ESMPRO Manager (Ver. 6.00 or later). 2.1 Report Setting Tool 2.1.1 Opening report 1. Click [Start] menu - [Report Settings]. Report Setting Tool starts. 2. Click [Tool] - [Express Report Service (MG)] - [Opening Tool]. Express Report Service (MG) Opening Tool starts.
3. Setup Report Opening CD (or FD) in an appropriate drive, and enter a drive name in ˝Location ˝, then click [Read]. When Report Opening CD (or FD) is read properly, following window is displayed. Select a server name which corresponds to User System Code, then click [OK]. Tips User System Code is allocated to a server. Select correct one. When you want to change the notification method to Opening report after, check the "Do Report Setting", perform the following steps.
4. To modify content of Opening Information, click [Update Opening Information]. If you do not need to do it, skip this procedure and go onto next procedure. 5. Select [Opening file] and click [Next].
6. Select a report method and click [Next]. Window differs according to access. Specify necessary information in an appropriate window.
[Dial-up] [HTTPS] 17
7. Click [Test report]. 8. Click [Next]. Opening report screen is displayed. 9. Click [Opening report]. When Opening report is done properly, following window is displayed. 10. Click [Finish] to end Opening Tool.
2.1.2 To Stop service To disable Express Report Service (MG), stop service. 1. Click [Start] menu - [Report Settings]. Report Setting Tool starts. 2. Click [Tool] - [Express Report Service (MG)] - [Opening Tool]. Express Report Service Opening Tool starts. 3. Click [Stop Service] and click [Next].
4. Click [Stop Service] When Service Stop Report is done properly, following window is displayed. 5. Click [Finish] to end Opening Tool.
2.1.3 Change of expiration data When term of Express Report Service (MG) expired, change expiration date, and to do that, an extension of Express Report Service (MG) contract is required. 1. Click [Start] menu - [Report Settings]. Report Setting Tool starts. 2. Click [Opening Tool] or select [Tool] - [Express Report Service (MG)] - [Opening Tool]. Express Report Service Opening Tool starts. 3. Select [Change expiration date] and then click [Next].
4. Click [Change Expiration date]. To enter License Key, following window is displayed. License Key is available by extension of Express Report Service contract. 5. Click [Finish] to end Opening Tool.
2.1.4 Setting for receiving information In regard to receiving information, follow setting procedure below described. 1) Start [Setting for receiving information] tool 2) Setting for storage place of receiving information 3) Read-in of receiving information 4) Entry operation 5) Delete operation 6) Close ♦ Start [Setting for receiving information] tool To start [Setting for receiving information] tool, refer to following procedure. 1. Click [Start] menu - [Report Settings]. Report Setting Tool starts.
3. Click [Receiving info…] to start receiving information setting tool. ♦ Setting for storage place of receiving information 1. Enter a storage place directly into [storage place of receiving information] or Click [Browse] on [Setting for receiving information] screen. When clicked [Browse], following window [Browse for Folder] is displayed.
2. Specify folder where receiving information is, and then click [OK]. Specified location for [storage place of receiving information] is displayed as following window. ♦ Read-in of receiving information When clicked [Read], receiving information is read in from [storage place of receiving information].Information is displayed on [Registration status of receiving information] window. When no information is indicated in [storage place of receiving information] (i.e.
♦ Entry operation Go over indicated items in [Reading status of receiving information]. Select ones that need registering, and next click [Register] for registration. When registration is completed, window display changes as below. ♦ Delete operation Select an item shown in [Registration status of receiving information] and click [Delete] to remove it. ♦ Close When clicked [Close], [Setting for receiving information] tool ends.
2.2 NEC ESMPRO Manager (Ver. 6.00 or later) 2.2.1 Opening report 1. Sign-in (Log on) to NEC ESMPRO Manager. 2. Click [Environment].
3. Click [Express Report Service (MG)]. 4. Setup Report Opening CD (or FD) in an appropriate drive, and enter a drive name in ˝Location ˝, then click [Browse].
5. Click [Upload]. When Report Opening CD (or FD) is read properly, following window is displayed. 6. Select a server name which corresponds to User System Code, then click [OK]. Tips User System Code is allocated to a server. Select correct one. When you want to change the notification method to Opening report after, check the "Do Report Setting", perform the following steps. 7. To modify content of Opening Information, click [Update Opening Information].
9. Select a report method. Window differs according to access. Specify necessary information in an appropriate window.
[Dial-up] [HTTPS] 31
10. Click [Test Report]. 11. Click [Apply]. Opening report successfully,following windows is displayed. 12. Close NEC ESMPRO Manager.
2.2.2 To Stop service To disable Express Report Service (MG), stop service. 1. Sign-in (Log on) to NEC ESMPRO Manager. 2. Click [Environment].
3. Click [Express Report Service (MG)]. 4. Click [Stop Service] 5. Close NEC ESMPRO Manager.
2.2.3 Change of expiration data When term of Express Report Service (MG) expired, change expiration date, and to do that, an extension of Express Report Service (MG) contract is required. 1. Sign-in (Log on) to NEC ESMPRO Manager. 2. Click [Environment].
3. Click [Express Report Service (MG)]. 4. Click [Change Expiration data]. License Key is available by extension of Express Report Service contract. 5. Click [Apply]. 6. Close NEC ESMPRO Manager.
2.2.4 Setting for receiving information In regard to receiving information, follow setting procedure below described. 1) Start [Setting for receiving information] tool 2) Entry operation 3) Delete operation 4) Close ♦ Start [Setting for receiving information] tool To start [Setting for receiving information] tool, refer to following procedure. 1. Sign-in (Log on) to NEC ESMPRO Manager. 2. Click [Environment].
3. Click [Express Report Service (MG)]-[Alert Generating System]. 4. Select receiving information in an appropriate drive, and enter a drive name in ˝Location ˝, then click [Browse]. ♦ Entry operation Click [Register]. When registration is completed, window display changes as below. ♦ Delete operation Select receiving information and click [Delete] to remove it. ♦ Close Close NEC ESMPRO Manager.
3 Express Report Service (MG) Uninstallation This chapter explains uninstallation of Express Report Service (MG). 1. Uninstallation Describes about uninstallation procedure of Express Report Service (MG).
1. Uninstallation Start uninstallation after system starts completely. If uninstallation is conducted right after system startup, it may fail. Wait for a while and retry if error message appears. 1. Sign-in (Log on) to the system with the built-in administrator, which has administrative privileges. 2. Select [Program] from Start menu, and then select [Setting] - [Control Panel]. 3. Select [Express Report Service (MG)] and click [Uninstall/Change] ( or [Change/Remove]). Following window is displayed. 4.
4 Express Report Service (MG) Appendix 1. Definition file When Express Report Service (MG) is used, definition file is being explained. 2. Note Describes about note when using Express Report Service (MG).
1. Definition file When selected ˝HTTPS ˝ as a report method, this procedure must be followed. ♦ destination definition file (AMHTPADR.INF) AMHTPADR.INF is a file that defines report destination of HTTPS Report Method. Before performing "Load Destination",be stored in the specified folder. %EsmDir%¥AlertMan¥Work¥WebReprt or %ESMPRO%¥AlertMan¥Work¥WebReprt Ex:C:¥ESM¥AlertMan¥Work¥WebReprt C:¥Program Files¥ESMPRO¥AlertMan¥Work¥WebReprt The contents of a setting are as follows.
♦ HTTPS report definition file; Log-gathering/Log report function Concerning log information reported in conjunction with failure information, specify it in accordance with the following conditions. [Configuration] - TimeOut=xxxx - Specifies a time out period (sec). - MaxSize=0 - Specifies an attachable maximal log size (KB). When ˝0 ˝ is given, unlimitedly possible. [DefaultTools] - Command=”c:¥xxx¥xxx¥xxx.
1. In [Configuration] section, specify parameters. - In ˝Timeout ˝, specify number of seconds to stop collecting failure information. - In ˝MaxSize ˝, specify maximal size of collecting failure information log (count by KB). - In the case of 0,“Timeout”,”MaxSize” is unlimited. 2. In [DefaultTools] section, specify log information for the case of not specifying individual log commands. - In ˝Command ˝, specify the absolute path of log command.
4. In [ToolYYY] section (YYY is any of the sequence number from ˝001 to 999˝), specify individual log command. - In ˝Command˝, specify the absolute path of log command. - In ˝Directory˝, specify the absolute path where the log-gathering command is executed. - In ˝LogFile˝, specify the absolute path. - When a folder is specified, the all files under it (includes subfolders) are collected. Specify the events as ˝SourceNameXX˝, ˝EventIDXX˝ (˝XX˝ is any of the sequence number from ˝01 to 99˝).
2. Note ♦ Uninstalling NEC ESMPRO Manager Express Report Service (MG) must be uninstalled prior to uninstalling of NEC ESMPRO Manager. ♦ Port where connect a modem In reference to usage of a modem in a device with no COM port, contact to Support Center. ♦ Ports used in Express Report Service (MG) Usage of security software with firewall functions may block reports of Express Report Service (MG). The followings are the programs that Express Report Service (MG) uses when sending alerts.
♦ IP address is changed after Open When you change IP address set up as a property of a server icon on the operation window of NEC ESMPRO Manager. (Not an IP address displayed on interface property.) 1. Opening Tool is close. 2. Edit EXPIpU.INI and EXPOinf.ini of %WorkDir%¥AMWORK¥EXP subordinate (*). Ex:IP address of ServerA is "10.0.0.1." [10.0.0.1] portions in EXPIpU.INI A note of the portion of ZZZZZZZZZZ is made. Delete all the portions of [10.0.0.1].
NEC Express Server Express Report Service (MG) Installation Guide (Windows) NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan ©NEC Corporation 2014 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.