Maintenance Manual

1. POST Error Message
Express5800/R120d-1M, R120d-2M Maintenance Guide
108
Chapter 3 Appendix
Error Message
Cause
Solution
C115 Management controller
not responding
Management controller does
not respond.
Update the BMC firmware.
If the same error is detected repeatedly, contact
your sales representative.
C116 Private I2C bus not
responding.
Private I2C bus does not
respond.
Unplug the power cord, wait for at least 30
seconds, then restart the server. If the same error
is detected repeatedly, contact your sales
representative.
C117 BMC internal exception
BMC internal error was
detected.
C118 BMC A/D timeout error.
BMC A/D timeout error was
detected.
C119 SDR repository corrupt.
BMC error or illegal SDR data
was detected.
C11A SEL corrupt.
BMC error or illegal system
event log data was detected.
C11B BMC Mezzanine card is not
found.
BMC Mezzanine card is not
installed.
Contact your sales representative.
C11C
BMC Mezzanine partition is
invalid.
A format error was detected in
BMC Mezzanine card.
C11D BMC is in Forced Boot Mode.
Detected that BMC is in Forced
Boot Mode.
Unplug the power cord, wait for at least 30
seconds, then restart the server. At that time,
check the jumper switch setting on motherboard.
If the same error is detected repeatedly, contact
your sales representative.
C300 Out-of-band setup
configuration failure
An error was detected while
accessing BMC Mezzanine
card.
Unplug the power cord, wait for at least 30
seconds, then restart the server. If the same error
is detected repeatedly, contact your sales
representative.
C301 SDR mismatch error
Inconsistency in the hardware
information of the sensor data
record was detected
Contact your sales representative.
C310 Hardware configuration of
cooling is insufficient.
Detected that cooling power is
insufficient in this hardware
configuration.
C320 Unmatched PSUs.
Unmatched power supply units
are configured.
C321 System power consumption is
out-of-range in PSUs.
System power consumption
exceeds the power output
capacity limit.
C322 No information for system
power consumption check.
No information is acquired in
checking system power
consumption.
C501 ME is in Recovery Mode.
Node Manager is in Recovery
Mode.
Unplug the power cord, wait for at least 30
seconds, then restart the server. At that time,
check the jumper switch setting on motherboard.
If the same error is detected repeatedly, contact
your sales representative.