Installation Guide

68
<Monitoring a server where multiple IP addresses are set for a single network card>
[Problem]
If a monitored server has multiple IP addresses for a single network card, the IP address of the SNMP Response
packet from NEC ESMPRO Agent may differ from the destination address in the IP header of the SNMP Request
packet from NEC ESMPRO Manager.
In such a case, if NEC ESMPRO Manager receives the Response packet from NEC ESMPRO Agent before
Windows Firewall Service starts, the server cannot be monitored thereafter.
[Work Around]
On the Operation Window of the NEC ESMPRO Manager, open [Properties] on the server icon, change the IP
address to another one that is set on the monitored server, and reboot the Management PC.
♦Autodiscovery of Blade Servers
When you execute Autodiscover and register blade servers, the number of slots for storing blades may be displayed
differently from the actual one, and some blade images may be placed out of the frame. In such a case, follow the steps
below to change map properties on the Operation Window:
1. Right-click the target blade map icon, and select [Properties] from the pop-up menu.
2. Double-click [Background], and select an appropriate background image.
3. Double-click [Maximum Number of Blade Slot in Chassis], and set an actual maximum number of slots.
4. Click [OK] to complete the settings.
♦Autodiscovery of SIGMABLADE
When CPU blades are autodiscovered before EM Cards are done, the autodiscovered CPU blades will be registered
directly under the network map that you specified at autodiscovery, not under a blade map. In such a case, delete the
registered CPU blades, and autodiscover them again as follows:
<When EM Cards and CPU blades are in the same segment>
Register EM Cards first, and then autodiscover corresponding CPU blades, or specify the range of the addresses to
include the EM Cards and the CPU blades that are in the same Blade Enclosure and autodiscover them.
<When EM Cards and CPU blades are in different segments>
Register EM Cards first, and then autodiscover the corresponding CPU blades.
♦Display of the network speed on the DataViewer
 When you monitor Linux servers, Speed will not be displayed on the Network General view of DataViewer. In such
a case, check it on monitored servers.
 When you monitor Windows servers which have network interfaces of which speeds are 10Gbps or over, Speed
may not be displayed correctly on the Network General view of DataViewer. In such a case, check it on the
monitored servers.
 When you monitor Windows Server 2008 servers which have network interfaces with which a cable is not
connected, an incorrect value (4,294 Mbps) may be displayed for the Speed on the Network General view of
DataViewer.