Installation Guide

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♦Settings on standalone environments without network connections
When you install the NEC ESMPRO Manager and the NEC ESMPRO Agent on a machine together, if the machine is
not connected to the network, take the following steps to monitor the machine itself:
 Specify 127.0.0.1 for Start Address and End Address as a range for the Auto-discovering.
 Specify 127.0.0.1 for the SNMP trap destination.
If you have already registered server icons, execute AutoDiscover after deleting the icons.
♦Threshold dialog box for the temperature sensor
For some servers, only the Fatal status may be displayed on the dialog box for setting threshold values of the
temperature sensor.
In this case, the sliders show yellow (Warning) and red (Fatal), but green is displayed as the actual status color when
temperature of a target machine is lower than the specified Fatal limit.
♦Versions when using Inter-Manager Communication
If you use Inter-Manager Communication between different versions of the NEC ESMPRO Manager, the following
problems may occur:
– The alerts will not be sent to the neighbor manager.
– Part of the information will not be displayed in the DataViewer.
When you use Inter-Manager Communication, in advance, be sure to use the same version of the NEC ESMPRO
Manager by performing an update installation if needed.
♦Operations as a user who does not have Administrators privilege
When you logon as a user who belongs to the NEC ESMPRO User Group but does not have Administrators privilege,
there is the following problem (unless you specified the default Administrators as the NEC ESMPRO User Group during
installation of NEC ESMPRO Manager):
If you perform a wrong operation by mistake, perform the following measure:
[Problem]
When you select [Tools] - [Report Settings] on the AlertViewer to open the Alert Manager window, select [Setting] -
[Base Setting] on that window to open the Receive tab of the Base Setting window and change the setting of
“Receive from Agent (TCP/IP)”, the following will occur:
- When you have changed from Receive valid (green) to Receive invalid (red):
Even though the status of each item appears to be changed to "Receive invalid (red)", the service (Alert
Manager Socket(R) Service) does not actually stop. In such a case, alert messages can never be received
but an unnecessary service is running. This results in a waste of resources. In addition, whenever you
change this status to Receive valid (green), the following error message appears:
"Failed to start the service. : (Alert Manager Socket(R) Service)"
- When you have changed from Receive invalid (red) to Receive valid (green):
Although the following message appears, the status of each item is changed to "Receive valid (green)" for
"Receive from Agent (TCP/IP)." However, alert messages cannot be received because the service (Alert
Manager Socket(R) Service) failed to start.
"Failed to start the service. : (Alert Manager Socket(R) Service)"