Installation Guide

♦Display of the network speed

 When you monitor Linux servers, Speed will not be displayed on the Network General view of the [Information of

server state]. In such a case, check it on the monitored server.

 When you monitor Windows servers which have network interfaces of which speeds are 10Gbps or over, Speed

may not be displayed correctly on the Network General view of the [Information of server state]. In such a case,

check it on the monitored servers.

 When you monitor Windows Server 2008 servers which have network interfaces with which a cable is not

connected, an incorrect value (4,294 Mbps) may be displayed for the Speed on the Network General view of the

[Information of server state].

♦Display of the network status

When you monitor a server with Windows Vista installed, the message "Dormant" appears for Status on the Network

General view of the [Information of server state] even if the network properly works. In such a case, check the network

status on the monitored server.

♦Display of the teamed network interfaces

If network interfaces are teamed on a server with Windows Vista / Windows 7 /Windows Server 2008 / Windows Server

2008 R2 installed, the network information may not be properly displayed on the [Information of server state]. Check it

on the monitored server

♦Coexistence of NEC ESMPRO Manager with HP OpenView Network Node Manager

(NNM)

 To install NNM on the environment where the NEC ESMPRO Manager has been installed, take the following steps

before installing NNM:

1. Select [Use SNMP Trap Service] from [Method of receiving SNMP Trap] displayed by clicking [SNMP Trap

Setting] of the AlertViewer.

When the message "Changes will take effect after the management computer has been restarted." appears,

exit the AlertViewer and then take the following steps without shutting down and restarting the system.

2. Exit all applications related to NEC ESMPRO.

3. Stop "NVBase System Service" (and other dependent services) by selecting [Administrative Tools] -

[Services] on the operating system.

After the above, install NNM and restart the computer.

 To install the NEC ESMPRO Manager on the environment where NNM has been installed, restart the computer

after the installation of the NEC ESMPRO Manager completes.

Then, take the following steps:

Select [Use SNMP Trap Service] from [Method of receiving SNMP Trap] displayed by clicking [SNMP Trap Setting]

of the AlertViewer.

After the above, restart the computer