Installation Guide

♦Coexistence of NEC ESMPRO Manager with other vendor's SNMP management
application
When another vendor's SNMP management application which receives an SNMP trap is used along with NEC
ESMPRO Manager, one of them may fail to receive the SNMP trap due to a conflict between the two applications.
Through the following procedures, the situation can be avoided.
[Work Around 1]
If the other vendor's SNMP management application supports the trap reception function of standard SNMP Trap
Service, you can change [Method of receiving an SNMP Trap] to [Use SNMP Trap Service] on the AlertViewer to
avoid this problem.
The SNMP Trap Service is installed together with the SNMP Service. However, it does not start by
default. Start [Services] from [Control Panel] to start up the SNMP Trap Service (It is useful that you set
[Automatic] for [Startup type].).
[Work Around 2]
By utilizing the "TCP/IP report to Manager" function of NEC ESMPRO Agent, the alert reception function of NEC
ESMPRO Manager operates normally.
TCP/IP report to Manager : Transfers an alert from a server to the NEC ESMPRO Manager using an
original protocol on TCP/IP.
Note that the operability of the SNMP Trap reception function on the other vendor's SNMP management application
cannot be guaranteed.
♦Usage of DHCP
As NEC ESMPRO Manager manages the system according to its IP Address, do not use a DHCP which assigns IP
address dynamically on an operating system on which NEC ESMPRO Manager and NEC ESMPRO Agent are
installed.
♦Setting an SNMP trap destination
When you install NEC ESMPRO Manager and NEC ESMPRO Agent on the same computer, specify the IP address
assigned to the network card or the host name as the SNMP trap destination for the computer, instead of the loop back
address 127.0.0.1. If you specify 127.0.0.1, "unknown server" may be displayed on the AlertViewer.
On the other hand, you may need to specify 127.0.0.1 for a computer not connected to the network. For more
information, see "Settings on Standalone Environments Without Network Connections" below.
If the following is displayed on the AlertViewer even when you have specified as above,
Component : {unknown server}
Address : 127.0.0.1
change the IP address to 127.0.0.1 on the properties of the server by selecting [Connection Setting] from [Server
setting].
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