Installation Guide

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♦Remote Control
When all the following conditions are satisfied, remote control cannot be executed from NEC ESMPRO Manager.
 NEC ESMPRO Manager is installed on the server whose operating system is Windows since Windows Vista or
Windows Server 2008.
 The managed server has either following BMC.
- BMC uses standard LAN port
- Advanced Remote Management Card or equivalent BMC
 The managed server has been power off.
If you manage the server satisfied above condition, install NEC ESMPRO Manager on the server whose operating
system is the older version of Windows Vista or Windows Server 2008, for example Windows XP.
♦Display of the monitoring window
If you exit and restart the monitoring window of the NEC ESMPRO Manager with the AlertViewer started, the displayed
AlertViewer window is rewritten and the window may not be properly displayed.
In such a case, exit the monitoring window and the AlertViewer once, and then restart them.
♦Versions of NEC ESMPRO Manager and NEC ESMPRO Agent
If a version of NEC ESMPRO Manager is older than that of the NEC ESMPRO Agent, a problem may occur such as the
configuration information cannot be displayed, or received alerts are not correctly displayed, and so forth. Update NEC
ESMPRO Manager to the version equal to or later than that of the NEC ESMPRO Agent.