Installation Guide

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3.8 Notes
♦Uninstalling NEC ESMPRO Agent
Express Report Service (HTTPS) must be uninstalled prior to uninstalling of NEC ESMPRO Agent.
♦Simultaneous utilization of Express Report Service (HTTPS) and Express Report
Service
Express Report Service (HTTPS) and Express Report Service can not be used simultaneously. To use the service,
either of the two means of method, Express Report Service or Express Report Service (HTTPS), must be disabled on
[Base Setting] screen in [Alert Manager] Report Setting Tool.
♦Reporting compressed files of gathered log/configuration information
When reporting compressed files of gathered log and gathered configuration information, empty folders are not
included. In addition, when the file of log-gathering target does not exist, compressed file is sent without a file.
♦Temporary disc usage
When log-gathering or sending report of the configuration information, disc is temporally used. Free drive space on the
OS, containing %TEMP% folder, must be more than twice as large as the log file size of gathered log.
♦Specifying command: log-gathering/gathering configuration information
When you configure commands on log-gathering/gathering configuration information, do not put in a redirect
configuration in the commands. If necessary, create a batch file and put in a redirect configuration in it.