Installation Guide

2. Express Report Service (MG)
This section explains necessary setup procedure to introduce Express Report Service (MG).
Make sure to read through it before you use Express Report Service (MG).
Registration to Express Report Service allows you to report automatically to Support Center on failure information
(includes preventive maintenance information), and that can be sent via E-mail or modem. This service permits you to
detect system troubles in advance and to maintain the computer promptly in case of trouble.
Generally Express Report Service operates in conjunction with NEC ESMPRO Agent. For this reason, NEC ESMPRO
Agent is indispensable to use the service. But if your server corresponds to a model to which NEC ESMPRO Agent is
not applicable, install Report Service (MG) to NEC ESMPRO Manager.
2.1 System requirements
Express Report Service (MG) requires the following hardware and software:
1) Hardware
- Memory 18.0 MB or more
- Free hard disk drive space 30.0 MB or more
- Modem (via Dial-up)
In regard to support modem, contact Support Center for details.
- Mail Server (via Internet mail)
SMTP is used as a protocol.
2) Software
- NEC ESMPRO Manager
- NEC ESMPRO Manager-supported OS
2.2 Before starting installation
Express Report Service (MG) must be installed after the installation of NEC ESMPRO Agent.
If Express Report Service (MG) is already installed, refer to ˝2.8 Notes˝ for ˝♦Renewal of Express Report Service
(MG)˝.
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