Installation Guide

♦Monitoring LAN via IEEE1394 interface
If you connect an IEEE1394 network adapter and an IEEE1394 network adapter on another equipment, NEC ESMPRO
Agent could not monitor LAN activity.
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IEEE1394 connection
Server Server
♦Memory leak
Memory leak occurs intermittently irregularly on Windows Vista RTM, Windows Vista SP1, or Windows Server 2008.
The detailed information is described on Microsoft Product Support Services.
Check the contents.
[Article ID: 955515]
http://support.microsoft.com/kb/955515/en-us
Execute the above hotfix or the Service Pack 2.
NEC recommends the Service Pack 2.
As for this phenomenon, [About Alert Manager] occurs in the case of 4.10 or later.
The confirmation procedure of [About Alert Manager] is as follows.
1. Go to [Start]-[Control Panel] and select [NEC ESMPRO Agent].
2. Click [General]-[Report Setting...].
Displays Alert Manager.
3. Click the "Help" - "About Alert Manager" menu on Alert Manager.
4. Confirm version of "Alert Manager".
Example) Alert Manager Ver. 4.10
♦Monitoring by NEC ESMPRO Manager
If the version of NEC ESMPRO Manager is older than that of the target NEC ESMPRO Agent, its operation is not
guaranteed. Some items cannot be monitored. Use the same or newer version of NEC ESMPRO Manager than that of
NEC ESMPRO Agent for monitoring.
♦Display of the [Information of server state/constitution] of NEC ESMPRO Manager
It might be displayed, the display of some items is "Unknown" by the model and the environment in the display of the
[information of server stare/constitution] of NEC ESMPRO Manager.