Installation Guide

8.2 Hard disk drive / RAID / File
♦Connection with Hard Disk Drive
The preventive hard disk drive maintenance function may not work properly when a hard disk drive which was used in a
machine where NEC ESMPRO Agent is installed is connected to other machine.
Make sure not to connect such hard disk drives.
♦"NEC ESMPRO Agent ESMDiskArray"
"NEC ESMPRO Agent ESMDiskArray" is installed also in the system in which a RAID controller does not exist, and
adds [NEC ESMPRO Agent ESMDiskArray] to the [Start] menu.
(Monitoring is not performed while the status of service "ESMDiskArray" is "Started".) In this case, do not use the "NEC
ESMPRO Agent ESMDiskArray Console" which performs of monitoring interval and maintenance of "NEC ESMPRO
Agent ESMDiskArray".
(When click a [Start] menu, [NEC ESMPRO Agent ESMDiskArray], and a [Console], the console displays the message
which shows that the RAID controller for a monitor does not exist.)
♦Disk Maintenance while NEC ESMPRO Agent is Running
The following works to disks (hard disk drive or magneto optical) are not allowed while NEC ESMPRO Agent is running;
To format or delete a partition by Disk Administrator or by other means.
To request programmatically to remove media from removable disks such as MO, Zip and PD.
1. Double-click [Administrative Tools]-[Services] in [Control Panel].
2. Right-click [ESMCommonSerivce] and click [Stop].
3. Verify that "ESMCommonService" stopped, and close the [Services].
4. Do the disk-related works.
5. Double-click [Administrative Tools]-[Services] in [Control Panel].
6. Right-click [ESMCommonSerivce] and click [Start].
7. Verify that "ESMCommonService" is active and close the [Services].
8. Close the [Control Panel].
♦Monitoring the failures of the tape device is desired
NEC ESMPRO Agent does not monitor the failures of the tape device. If you want to conduct monitoring, use backup
software or tape monitoring application. Using the event monitoring function of NEC ESMPRO Agent allows you to
monitor the event log of backup software or applications.
23