Installation Guide

7. Uninstallation
The uninstallation of NEC ESMPRO Agent is described below.
♦Notes before uninstallation:
- Start uninstalling after the system starts completely.
- Uninstallation performed immediately after the system restarts may fail.
If an error message appears, try again after waiting for a while.
♦ Uninstallation from Control Panel
1. Double-click [Programs and Features] or [Add or Remove Programs] from [Control Panel].
2. Select [NEC ESMPRO Agent] and click [Uninstall/Change] (or [Change/Remove]).
Now NEC ESMPRO Agent is uninstalled.
♦ Uninstallation from EXPRESSBUILDER
1. Make the main menu of the NEC ESMPRO setup appear by referring to the section "5. Installation" in this
document.
2. Click [Agent].
The "Welcome to the InstallShield Wizard for Agent" dialog box appears.
3. Click [Next].
The message [NEC ESMPRO Agent is already installed] is displayed.
4. Select [Delete] and then click the [Next] button.
Now NEC ESMPRO Agent is uninstalled.
♦Notes on uninstallation:
- If uninstallation is conducted right after the system startup, it may fail. Wait for a while and retry if the error
message appears.
A [AMIRTUpt.dll] file may remain solely in the installation folder. In this case, delete it manually. If files
other than [AMIRTUpt.dll] also remain, do not delete them.
- Due to an InstallShield 2008 failure, the following error message may be displayed only at the first startup
after uninstallation.
- If you uninstall NEC ESMPRO Agent on Windows 7 / Windows Server 2008 R2, an error message
indicating that Explorer has stopped may be displayed. However, uninstallation completes normally, and
the system is not affected.
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