NECCare NECCare Gold/100 Warranty and Support Program TM ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ R120d-1M and R120d-2M Servers Gold/100 Series Server Warranty 05232012
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation of America, (“NECAM”) and/or its licensors. NEC Corporation of America and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Contents NECCare Gold/100 Warranty and Support Program ..........................................................1 Introduction.........................................................................................................................2 Program Highlights .............................................................................................................2 Registered Limited Warranty ..............................................................................................
Introduction NEC Corporation of America, “NECAM”, offers a breadth of service options for its hardware and software solutions, including NECCare Warranty and Support programs. This document will focus on NECAM’s Gold Warranty NECCare program for the NEC Express5800/100 Series Servers .
■ 1-Year telephone support for VMWare (from the initial time of purchase) ■ 2-Years Limited Warranty coverage for the DAC Battery. ■ Extended Maintenance Support Contract Coverage is available for purchase to extend to a maximum of 2 additional years support, for coverage of the servers maximum 5 year lifetime support.
What is Covered and what is Not Covered? Except as specified below, this warranty covers all defects in material or workmanship in this Product. The following are not covered by this warranty: 1. Any Product that is not distributed in the U.S.A. or Canada by NEC Corporation of America. 2. Any Product on which the serial number has been defaced, modified, or removed. 3. Any Product that has been removed from the U.S.A. or Canada. 4.
What NEC Corporation of America Will Pay for and what NEC Corporation of America Will Not Pay for NEC Corporation of America will pay labor and material expenses for covered items, but NEC Corporation of America will not pay for the following: 1. Removal or installation charges. 2. Payment of shipping and related charges incurred in returning the Product for warranty repair. 3. Costs of initial technical adjustments (set -up), including adjustment of user controls.
All parts or systems returned to NECAM must be acco mpanied with an RMA (Return Material Authorization) number. To obtain an RMA number for product return, please contact the 100 Series Server Customer Support line at: 1-877-632-0064. NEC Corporation of America may require that you provide the original bill of sale or receipt as proof of purchase in order to obtain warranty service. Please retain such proof of purchase with your records.
This Product is warranted in accordance with the terms of this limited warranty. Consumers are cautioned that Product performance is affected by system configuration, software, the application, Customer data, and operator control of the system, among other factors. While NEC Corporation of America products are considered to be compatible with many systems, the specific functional implementation by the Customers of the product may vary.
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