Maintenance Manual

5. Troubleshooting
Express5800/R120d-1M, R120d-2M Maintenance Guide
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Chapter 1 Maintenance
[?] Event ID510: The following event to prompt battery refresh is logged if additionally battery for RAID
Controller has not been refreshed for about 1 year from beginning of use. (W, X: Number of RAID
Controller)
Event source : raidsrv
Event ID : 510
Type : Info
Description : [CTRL: W (ID=X)]
Battery needs to be refreshed.
→ Additional battery for RAID Controller is not refreshed automatically except for the first time. However, it
is recommended to perform battery refresh once a year as guideline for stable operation of battery. Use
Universal RAID Utility to perform battery refresh manually. Refer to Universal RAID Utility User's Guide
stored in EXPRESSBUILDER for more information.
[?] DISK LED flashes
 DISK LED flashes frequently even while the Hard Disk Drive is not accessed.
→ When Patrol Read is running, the DISK LED flashes even if the Hard Disk Drive is not being accessed. If
SATA Hard Disk Drive is used, the DISK LED may stay on.
[?] When N8190-153/154 is used, the names of the Fibre Channel controllers may appear with different names
on Device Manager
 When N8190-153/154 is used in Windows Server 2008 R2 or Windows Server 2008, a different controller
name may be displayed per controller in Device Manager. It is not a problem in operating the system.
To display correct controller name, run the following command stored in the EXPRESSBUILDER DVD and
reboot the system.
Windows Server 2008 R2/Windows Server 2008 x64 Edition:
EXPRESSBUILDER DVD:\021\win\winnt\ws2008x64\elxstor\friendlyname.exe
Windows Server 2008:
EXPRESSBUILDER DVD:\021\win\winnt\ws2008\elxstor\friendlyname.exe