Maintenance Manual

5. Troubleshooting

Express5800/R120d-1M, R120d-2M Maintenance Guide

Chapter 1 Maintenance

[?] The following features are installed when Windows Server 2008 R2/Windows Server 2008 IIS is installed

using EXPRESSBUILDER

 Windows Process Activation Service

− Process Model

− Configuration APIs

 Remote Server Administration Tool

− Role Administration Tools

− Web Server (IIS) Tools

→ The features listed above are activated because they are required for the installation of IIS basic

features.

[?] The Telnet Service is not installed

→ Adjust the computer name to 14 characters or less, and then install the Telnet Service according to the

following procedure:

How to install the Telnet Service

(1) Click Run on Start menu.

(2) Enter tlntsvr/service in the Open box, and then click [OK].

(3) Click Start menu, point to Control Panel, click Administrative Tools, and then click Services to

confirm whether the Telnet Service is registered.

* When the installation of Telnet Service is finished, there is no problem if the computer name is set to 15

characters or more.

[?] Fails to execute "Create a parameter file for Windows OS"

→ "Create a parameter file for Windows OS" must be run using Microsoft

HTML Application host. If it

does not start, associate the file type with Microsoft

HTML Application host via the following process.

(1) Select Run in Windows Start menu.

(2) Enter %windir%\system32\mshta.exe/register.