Installation Guide (Windows) Express5800 Series NEC ESMPRO Manager Ver. 6.
Contents Contents.................................................................................................................................................................2 Notations Used in This Document ..........................................................................................................................3 Notations used in the text.....................................................................................................................
Notations Used in This Document Notations used in the text In addition to safety-related symbols urging caution, 3 other types of notations are used in this document. These notations have the following meanings. Important Indicates critical items that must be followed when operating software. Note Indicates items that must be confirmed when operating software. Tips Indicates information that is helpful to keep in mind.
Abbreviations of Operating Systems Windows Operating Systems (OS) are referred to as follows.
Trademarks EXPRESSCLUSTER is a registered trademark of NEC Corporation. Microsoft, Windows, Windows Vista, Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. VMware, VMware ESXi are registered trademarks or trademarks of VMware, Inc. in the United States and other countries. Intel and Intel vPro are registered trademarks or trademarks of Intel Corporation in the United States and other countries.
Warnings and Additions to This Document 1. Unauthorized reproduction of the contents of this document, in part or in its entirety, is prohibited. 2. This document is subject to change at any time without notice. 3. Do not make copies or alter the document content without permission from NEC Corporation. 4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative. 5.
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NEC ESMPRO Manager Ver. 6.00 General Description This chapter explains NEC ESMPRO Manager. 1. Introduction 2. About Downloading Latest NEC ESMPRO Describes about Downloading Latest NEC ESMPRO. 3. System Requirements Describes about the need environment of NEC ESMPRO Manager.
1. Introduction Read this document so as to gain an adequate understanding of the contents. The contents in this document are intended for users who fully understand features and operations of OS related to this utility. If you want to know operations of OS, or if there is any unclear point, see the online help of each OS. NEC ESMPRO Manager is a software designed for reducing operational management costs by remotely managing servers. NEC ESMPRO Manager has the following features.
2. About Download of Latest NEC ESMPRO See the following URL for NEC ESMPRO information. You can download the latest version of NEC ESMPRO from URL. http://www.58support.nec.co.jp/global/download/index.
3. System Requirements NEC ESMPRO Manager requires the following hardware and software: 3.1 PC for Management Important About product license NEC ESMPRO Manager can be used on a single OS per license. • Hardware -Machine A computer on which OS supported by NEC ESMPRO Manager can be installed - CPU Core2 Duo 1.80GHz or higher, or equivalent compatible processor is recommended. -Memory Memory required for running OS plus 1GB or more (2GB or more is recommended.
3.2 Managed server A server to be managed by NEC ESMPRO Manager is as follows: Baseboard Management Controller(BMC) About the managed server integrated BMC, see "Appendix D Managed Components Summary" in " NEC ESMPRO Manager Ver.6 Setup Guide". Note The required environment varies depending on the connection type with the managed server. See "Chapter1 3.3 Requirements for Connection between PC for Management and Managed Server".
3.3 Requirements for connection between PC for Management and managed server Provide an environment in accordance with the connection type to be used. LAN connection - TCP/IP network Do not use a cross cable to connect PC for Management and managed server. Note If you use the managed server integrated BMC, LAN port that BMC uses depends on the type of BMC. Some BMC uses standard LAN port. Other BMC uses a Management LAN Port.
3.4 Notes on managed servers and network devices This section explains particular notes on managed servers and network devices. Use of network switch / router If the managed server installed BMC that uses a standard LAN port or loaded Advanced Remote Management Card, and there is network switch / router between PC for Managementand the managed servers, set the network switch / router to receive Gratuitous ARP. See each document of the switch / router about how to set it.
Setting of Teaming for LAN that DianaScope Agent or NEC ESMPRO Agent Extension uses with OS (providing redundancy or multiplexing with multiple network adapters) on the managed server installed BMC that uses a Management LAN port If the teaming setting is made available for LAN port that DianaScope Agent uses on the managed server installed BMC that uses a Management LAN port, see "Appendix B B.2 On the managed server that BMC uses a Management LAN port" in "NEC ESMPRO Manager Ver.6 Setup Guide".
NEC ESMPRO Manager Ver. 6.00 Installation This chapter explains installation of NEC ESMPRO Manager. 1. Before Installation Describes about necessary setting before NEC ESMPRO Manager installation. 2. Installation Describes about installation procedure of NEC ESMPRO Manager. 3. After Installation Describes about necessary setting after NEC ESMPRO Manager installation.
1. Before Installation Be sure to read this page before installing NEC ESMPRO Manager. Confirming the disk space required for operation Prepare sufficient free space in the folder you specified at installation. By default, the installation folder is "¥Program Files¥ESMPRO" on the system drive. The following files are added at operation. See them before you calculate the required disk space. About 10MB as a management area. About 10KB per server.
Installation for multisession terminal server or Remote Desktop Server access Perform the following operation to install NEC ESMPRO Manager for multisession Terminal Server access: For Windows Server 2008 Use [Install Application on Terminal Server] in [Control Panel]. For Windows Server 2008 R2 / Windows Server 2012 / Windows Server 2012 R2 Use [Install Application on Remote Desktop Server] in [Control Panel].
♦ Alert driven status control ♦ Alert Filter ♦ Script Component (Disabling this function is unnecessary) [Some functions of Windows application that are also used in NEC ESMPRO Manager Ver.6] Setting values of following functions are inherited. ♦ Trap Transmission If you use trap forwarding function in windows application, trap transmission is certainly carried out by Tips NEC ESMPRO Manager Ver.6. ♦ AlertLogAutoSave Settings But following functions are not inherited.
2. Installation This page describes fresh installation and update installation of NEC ESMPRO Manager. Be sure to read "Before Installation" and install this product. 2.1 Installation procedure 1. Sign-in (Log on) to the system with the built-in Administrator (or an account having administrative privilege). 2. Execute NEC ESMPRO Manager Setup. Follow the procedure 3 through 5 below to install downloaded NEC ESMPRO Manager.
6. Insert EXPRESSBUILDER into Optical disk drive. EXPRESSBUILDER Autorun Menu is automatically displayed by Autorun function Tips If Autorun Menu does not launch, double-click ¥autorun¥dispatcher_x64.exe from EXPRESSBUILDER. ( 32-bit Edition : dispatcher.exe) 7. Click [Applications]. NEC EXPRESSBUILDER Main Menu is displayed. If User Account Control is enabled, User Account Control window appears. Click [Continue] to proceed.
8. Select [NEC ESMPRO Manager] and Click [Install] on Applications window . Tips The displayed menu varies depending on the environment. 9. Select the installation destination. (For update installation, this is not displayed.) Select the installation target folder, and then click [Next]. Important The default directory for 32-bit OS is "[system drive]:¥Program Files". You cannot specify "[system drive]:¥Program Files (x86)" for the installation directory in the 32-bit OS.
10. Enter the administrator name and the password. (For update installation, this is not displayed.) Create NEC ESMPRO Manager administrator. Specify the administrator name and password, and then click [Next]. Note Specify the administrator name with 1 to 16 alphanum eric characters, and the password with 6 to 16 alphanumeric characters. Administrator name is the user name to operate NEC ESMPRO Manager with the administrator authority. 11. Input of the http connector port.
Note The useful range of the http connector port is 0-65535. 12. Enter preservation folder of update package. (For update installation, this is not displayed in case that the folder has been specified.) Specify the preservation folder of update package, and then click [Next]. Tips This folder will be used as a repository of update packages for NEC Express Update. Note This folder is required plenty of space. The default preservation folder is "Installation target folder¥ESMWEB¥pkgpool".
13. Check the information on Common Component. (This is displayed for update installation when you set the remote repository onTools.) Check the information and click [Next]. 14. The installation completes. 15. Click [OK] and then restart OS (the system will not automatically restart.). * If this computer is intended to be used in EXPRESSCLUSTER system, you need to do some extra work before restarting the computer. Refer to EXPRESSCLUSTER document.
2.2 Notes on installation Message on NEC ESMPRO Manager install Depending on OS, installing NEC ESMPRO Manager the message that "Windows Explorer has stopped working" might be displayed. However, installation was normally completed. The system does not have the influence. Program Compatibility Assistant dialog box A message "This program might not have installed correctly" may popup after installing NEC ESMPRO Manager complete.
3. After Installation Login When the installation of NEC ESMPRO Manager completes, check that you can login to it. 1.Access to the following address on a Web browser on the web client http://"the computer name installed NEC ESMPRO Manager":"HTTP connection port number"/esmpro/ This is an example of address to access with HTTP connection port "21112" from the web browser on PC for Management. http://localhost:21112/esmpro/ If EXPRESSCLUSTER system is installed, access to the following address.
When the login succeeds, the following window appears: Note The area on which commands, such as [AlertViewer], [Tools are displayed is called [Header Menu]. Use these commands on [Header Menu] to operate NEC ESMPRO Manager. Setting environment You can change the optional setting of NEC ESMPRO Manager. Click [Environment] on [Header menu] to check the setting. For details, see the online help. Set a modem The modem that is used to connect with a managed server must be set on OS on PC for Management.
SSL If you need to login to NEC ESMPRO Manager using SSL, you must change the setting of NEC ESMPRO Manager. Perform the procedure that is necessary in order to use SSL with NEC ESMPRO Manager as follows: 1.Create a key The Key tool is needed for creating the key using with SSL. The Key tool is contained in JRE.
2.Change the setting of NEC ESMPRO Manager. Edit the server.xml file to enable SLL. The server.xml is in the folder ESMWEB¥wbserver¥conf on NEC ESMPRO Manager installed folder. Open the server.xml file with an editor tool, search the description of which is specified port number 8443, and delete the comment form "". Modify the port number if you need. Add the keystore file path and the password that is specified at the time creating the keystore, in the description of .
Changing the port number You can change the available port number after installation of NEC ESMPRO Manager. An example of address to access in HTTP connection port "21112". 1. Stop the following 4 services. ♦ Stop procedures 1. ESMPRO/SM Web Container 2. ESMPRO/SM Event Manager 3. ESMPRO/SM Base AlertListener 4.
2. Edit the port number in the "server.xml" setting file of ESMPRO/SM Web Container service. The "server.xml" file is on "NEC ESMPRO Manager installed folder"¥ESMWEB¥wbserver¥conf. In this file, you search the following description specified port number 21112 and change the port number. 3. Edit shortcut file "esmpro". The "esmpro" file is on "NEC ESMPRO Manager installed folder"¥ESMWEB. In this file, you search the following description specified port number 21112 and change the port number.
Coexistence with Tomcat When NEC ESMPRO Manager and Tomcat are installed same computer, the application software installed later will not be running correctly. In this case, you can avoid it by the following way. 1. If the following 4 services have started, stop the services. ♦ Stop procedures 1. ESMPRO/SM Web Container 2. ESMPRO/SM Event Manager 3. ESMPRO/SM Base AlertListener 4.ESMPRO/SM Common Component 2. If Tomcat service has started, stop the service. 3.
- server port number - connector port number 37
4. Start the following 4 services. ♦ Start procedures 1. ESMPRO/SM Common Component 2. ESMPRO/SM Base AlertListener 3. ESMPRO/SM Event Manager 4. ESMPRO/SM Web Container 5. Start Tomcat service. Specify the port numbers of NEC ESMPRO Manager and Tomcat not to overlap. Note If you change the port number of NEC ESMPRO Manager, see the preceding clause "Change the Port Number". When you use SSL communication on Tomcat or connect Tomcat with Apache, you may need to change another port number.
NEC ESMPRO Manager Ver. 6.00 Uninstallation This chapter explains uninstallation of NEC ESMPRO Manager. 1. Uninstallation Describes about uninstallation procedure of NEC ESMPRO Manager.
1. Uninstallation This page describes how to uninstall NEC ESMPRO Manager. 1.1 Uninstallation procedure Important Uninstallation performed im mediately after the system restarts may fail. If an error message appears, try again after waiting for a while. If this computer is intended to be used in EXPRESSCLUSTER system, you need to do some extra work before restarting the computer. Refer to EXPRESSCLUSTER document. 1.
4. Confirmation for uninstallation. Confirm that any applications related to NEC ESMPRO are not running, and click [OK]. The selected features will be uninstalled. 5. Confirmation for deletion of the folder. (If there is no folder of update package, this dialog box is not displayed.) Select whether you delete the preservation folder of update package, and click [Next]. Wait for a while until the uninstallation completes. During the uninstallation, some uninstallation windows will appear. 6.
1.2 Notes on Uninstallation Message after NEC ESMPRO Manager Uninstall Depending on OS, uninstalling NEC ESMPRO Manager the message that "Windows Explorer has stopped working" might be displayed. However, uninstallation was normally completed. The system doesnot have the influence. Program Compatibility Assistant dialog box A message "This program might not have uninstalled correctly" may popup after uninstalling NEC ESMPRO Manager complete.
NEC ESMPRO Manager Ver. 6.00 Appendix 1. Notes Describes about note when using NEC ESMPRO Manager. 2. Port numbers / Protocols Describes about the port numbers and port Protocols NEC ESMPRO Manager uses. 3. Services Describes about the service list NEC ESMPRO Manager uses. 4. Procedure to disable the Windows application setting Describes about the procedure to disable the Windows application setting.
1. Notes Check the following points after installing NEC ESMPRO Manager: 1.1 NEC ESMPRO Manager Installation If you install NEC ESMPRO Manager on Windows Server 2008 or later, do not delete user account "Administrator" from "Impersonate a client after authentication" of "Local Security Policy". NEC ESMPRO Manager cannot be downgraded to the older version. If you want to use the older version, uninstall the current version and then install new version.
After NEC ESMPRO Manager is updated, NEC ESMPRO Manager on the web browser may display incorrectly. Take the following steps to avoid it. [Internet Explorer 10,11] 1. Click [Tools]. 2. Select [Delete Browsing History]. 3. Select the checkbox for [Temporary Internet Files]. 4. Click [Delete] button. [Firefox] 1. Click [Tools]. 2. Click [Options] menu. 3. Select [Advanced]. 4. Select [Network]. 5. Click [Clear Now] in [Cached Web Content] section. 6.
Shutdown OS NEC ESMPRO Manager commands one of the agent modules on the managed component to shutdown OS. The order of priority for the shutdown function is NEC ESMPRO Agent Extension, NEC ESMPRO Agent and NEC ExpressUpdate Agent. NEC ESMPRO Agent Extension or NEC ExpressUpdate Agent shutdowns OS regardless the setting "Permit Remote Shutdown / Reboot" on NEC ESMPRO Agent.
In case of key-in failure on the remote console During DOS boot or access to the removable media immediately after the managed serveris power switch is turned ON, data cannot be keyed in from the remote console or the keyed data display may be delayed. Remote Console is realized by using SOL function of IPMI conformity and the Serial Redirection function of BIOS.
Coexistence of NEC ESMPRO Manager with DianaScope Agent or NEC ESMPRO Agent Extension on the same server If the managed server is installed Advanced Remote Management Card or EXPRESSSCOPE Engine series (BMC uses exclusive LAN port (management LAN port)), NEC ESMPRO Manager can manage the server itself installed. If the managed server is installed BMC that uses the standard LAN port, NEC ESMPRO Manager on the managed server cannot manage itself.
Usage of DHCP NEC ESMPRO Manager and managed servers communicate by the IP address on OS. Therefore, do not use DHCP on NEC ESMPRO Manager's OS and managed server's OS. Setting SNMP trap destination When you install NEC ESMPRO Manager and NEC ESMPRO Agent on the same computer, specify IP address assigned to the network card or the host name as SNMP trap destination for the computer, instead of the loop back address 127.0.0.1. If you specify 127.0.0.1, "unknown server" may be displayed on AlertViewer.
Display of the Information of server state/constitution In case that NEC ESMPRO Manager has been updated from Ver.5.23 and below, the display of the selected item on [Information of server state/constitution] may take long time with the hardware constitution of the managed server. Perform the followings in this case: Change the "Update Interval" value of "Automatically update display" setting from 5 second s (default value) to 60 seconds.
Application event log when installing NEC ESMPRO Manager When installing NEC ESMPRO Manager, the following event will be reported on Application event log. This does not cause a problem with security, so you do not need to do anything for it. Source : WinMgmt Event ID : 5603 Type : Wrning Description : A provider, ServerManager WMI Support eXtension, has been registered in the WMI namespace, Root¥NEC¥ESMPRO¥SM¥WSX, but did not specify the HostingModel property.
1. Double-click [Services] at [Administrative Tools] in [Control Panel]. 2. Click [ESMCommonService] from the service list and then [Properties] in [Action] menu. 3. Set "Automatic (Delayed Start)" to Startup type of [General] property sheet. 4. Set "Restart the Service" to [First failure] and [Second failure] of [Recovery] property sheet. 5. Click [OK]. By the setting mentioned above, NEC ESMPRO ServerAgentService starts after system operation after progress for 2 minutes.
Display of the Information of EM Card state/constitution To update the monitoring display in case of EM Card configuration such as removing/mounting CPU blade, switching power redundancy mode, reselect EM card icon from Group/Chassis tree. If the page cannot be displayed on web browser When you start NEC ESMPRO Manager or application that is installed after NEC ESMPRO Manager installation, the web browser may displays "The page cannot be displayed." or "The server cannot be found.
Fail registration by WS-Man with NEC ESMPRO Manager Ver. 6.00 If registration by WS-Man of NEC ESMPRO Manager Ver. 6.00 is fail, confirm Windows remote management (WinRM) settings. 1. On Command Prompt from [Start] menu, click the right button and select "Run as administrator". 2. On command prompt, input following command and press Enter key. winrm quickconfig –q 3. On command prompt, input following command and press Enter key. winrm get winrm/config/service 4.
1.2 NEC ExpressUpdate Installation of NEC ExpressUpdate Agent To use the function of "Installing NEC ExpressUpdate Agent", following configurations are necessary. *1 Change following configurations with the user belongs to Administrators group. *2 See"Chapter4 2 Appendix Port numbers / Protocols" for network ports and protocols which this function uses.
Windows Server 2008 R2 1) Configure Windows Firewall. Select [File and Printer Sharing] on [Control Panel] - [System and Security] - [Windows Firewall] [Allow a program or feature through Windows Firewall] and click [OK]. 2) Configure UAC. [Control Panel] - [User Accounts] - [User Accounts] - [Change User Account Control settings]-Select [Never notify]. Windows Server 2008 R2 Core 1) Configure Windows Firewall.
1.3 Managed Servers Setting Windows Firewall If Windows Firewall is enabled, communication with the management machine will be interrupted and the system will not work correctly. To use NEC ESMPRO Manager Windows Firewall enabled, open the required ports.
CUI Remote Console after Windows boot If the managed server does not support SOL, Remote Console of SAC of Windowscannot be executed via LAN. To execute CUI remote console function of SAC screen after Windows boot, select Server Console Redirection] and change [ACPI Redirection to [Enable on BIOS Setup Utility screen of the managed server. When[ACPI Redirection is set to [Enable] on BIOS Setup Utility screen, CUI remote console function cannot be executed after POST.
1.4 BMC Configuration BMC Configuration tool Among BMC configuration information tools there are some tools which cannot be used to setup NEC ESMPRO Manager. NEC MWA Agent cannot be used. If NEC MWA is stored in EXPRESSBUILDER DVD-ROM, A setup of a system management stored in the same EXPRESSBUILDER DVD-ROM cannot be used. The Console-less function of EXPRESSBUILDER cannot be used when NEC MWA is stored in the same EXPRESSBUILDER DVD-ROM.
- If NEC ESMPRO Manager does not support the setting of the function, NEC ESMPRO Manager cannot set disable for the function nor change IP address when DianaScope Agent support the setting of the function and the function has been set enable. 2. Advanced Remote Management Card If the managed server has been installed Advanced Remote Management Card, BMC may not immediately obtain IP address after BMC is set to obtain IP address by DHCP.
1.5 Web client Language setting on Web browser NEC ESMPRO Manager and Web client needs to be the same OS language. Do not change your browser language setting. Operation from two or more browsers NEC ESMPRO Manager cannot be operated using two or more browser windows by one Web client. When you use the browser which has tabbed browsing, NEC ESMPRO Manager cannot be operated using two or more tab.
Note on using Internet Explorer If you login to NEC ESMPRO Manager from Web client using Internet Explorer for a long time, according to Internet Explorer restriction (for detail, see Microsoft Knowledge Base 830555), memory usage of Internet Explorer on Web client will increase. (About 10MB a day at maximum.) So, do following processes if you use it for a long time after login from Web client. - Logout Web client regularly. The increased memory by Internet Explorer restriction will be released by logout.
2. Port numbers / Protocols NEC ESMPRO Manager uses the following port numbers and protocols. In case of two-way protocol, upper arrow shows that connection starts, and lower arrow shows that connection turns. In case of port No. unknown, unused port is used to start connection. [Web Client <->PC for Management] Web Client Function Component Management/ monitoring web browser PC for Management Protocol Port No. /Direction Port No.
Remote Console (CUI, non-SOL) NEC ESMPRO Manager 47115 Remote Wake Up NEC ESMPRO Manager Unknown Information Collection (through NEC ESMPRO Agent Extension) NEC ESMPRO Manager Unknown Scheduled Running NEC ESMPRO Manager Unknown NEC ESMPRO Manager Unknown NEC ESMPRO Manager Unknown NEC ESMPRO Manager 21112 Search of NEC ExpressUpdate Agent, Universal RAID Utility ESXi5 server NEC ExpressUpdate Agent, Universal RAID Utility NEC ExpressUpdate Agent, Universal RAID Utility event monitoring R
*1 The port number used by TCP/IP report to Manager can be changed in "TCP/IP Report Setting" screen of AlertViewer. *2 BMC's port number can be changed on [BMC Setting] - [Network] - [Service]. *3 NEC ESMPRO Manager's port number used for communication with BMC can be changed on the "Environment" screen. *4 The module uses the lowest unused port of the range. *5 The port number can be changed on [Alert Receive Setting] - [CIM-Indication Setting] - [Port Number] of AlertViewer.
[Inside of PC for Management] Function Component Port No. Protocol Port No.
3. Services NEC ESMPRO Manager uses the following services. Service Name Process Name Alert Manager Main Service AMVMain.exe Alert Manager WMI Service AMwmiprv.exe Alert Manager HTTPS Service AMMHTTP.exe Alert Manager ALIVE(S) Service AMVALVS.exe Alert Manager Socket(R) Service amvsckr.exe Dmi Event Watcher dmieventwatcher.exe ESM Alert Service esmasvnt.exe Function Various processing about reports. Setting of report function Forward Express Report (HTTPS) (*2)(*3) ExpressReportService reports.
Order of starting or stopping services To start or stop services, perform the following procedures. Starting servic es 1. Alert Manager ALIVE(S) Service 2. Alert Manager WMI Service 3. Alert Manager HTTPS Service(*) 4. Alert Manager Main Service 5. NVBASE System Service 6. ESM Remote Map Service 7. ESM Command Service 8. ESM Alert Service 9. Dmi Event Watcher(*) 10. ESMPRO/SM Base Service 11. Alert Manager Socket(R) Service(*) 12. ESMPRO/SM Common Component 13.
4. Procedure to disable the Windows application setting This section provides the procedure to disable the Windows application setting. Automatic Data Collection To disable the Automatic Data Collection setting, perform the following procedures. 1. Select a server icon on Operation Window and select [Automatic Data Collection Setting] with right mouse button to display [Automatic Data Collection Setting] Dialog Box. 2. Delete all items in Collecting Servers list. 3. Click [OK].
Send Alert Filter To disable the Send Alert Filter setting, perform the following procedures. 1. Select [Alert Filter]-[Send Alert Filter] from [Tools] menu of Operation Window to display [Send Alert Filter Settings] Dialog Box. 2. Uncheck the checkbox of [Enable Alert Filtering]. 3. Click [OK]. Same Alert Blocker To disable the Same Alert Blocker setting, perform the following procedures. 1.
