NECCare NECCare Gold/100 Warranty and Support Program TM ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ R120-b1 and R120-b2 Servers Gold/100 Series Server Warranty 041811
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation of America, (“NECAM”) and/or its licensors. NEC Corporation of America and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Contents Introduction ........................................................................................................................2 Program Highlights .............................................................................................................2 Supplemental Professional Services .................................... Error! Bookmark not defined. Registered Limited Warranty ..............................................................................................
Introduction NEC Corporation of America, “NECAM”, offers a breadth of service options for its hardware and software solutions, including NECCare Warranty and Support programs. This document will focus on NECAM’s Gold Warranty NECCare program for the NEC Express5800/100 Series Servers.
Registered Limited Warranty NEC Corporation of America warrants this Product to be free from defects in material and workmanship, and agrees to repair or replace any part of the enclosed unit that proves defective under these terms and conditions. If service requires the replacement of any parts, components, or modules, the replacement items become the property of Customer and the replaced items become the property of NECAM.
♦ Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature, improper storage, unauthorized Product modification, or failure to follow instructions supplied with the Product. ♦ Alteration, repair or attempted repair by anyone not authorized by NEC Corporation of America. ♦ Any re-shipment or physical movement of the Product (claims must be presented to the carrier). ♦ Relocation, removal or re-installation of the Product.
How You Can Get Warranty Service E XPRESS 5800/100 Series NECCare Customers in the continental U.S. and Canada have one phone number to use when calling for technical support or hardware repair on their Express5800/100 Series server. Calls for initiating a repair request should be made by calling: 1-877-632-0064. Be prepared to provide the Serial Number to your server to NEC for quick response.
1. Damage to other property caused by any defects in this product, damages based upon inconvenience, loss of use of the product, loss of time or data, commercial loss; or 2. Any other damages of any kind. NEC CORPORATION OF AMERICA MAKES NO OTHER EXPRESS WARRANTY WITH RESPECT TO THIS PRODUCT. ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION TO THE TERM OF THE EXPRESS WARRANTY STATED HEREIN.
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