Installation Guide

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♦Display of the network status on the DataViewer
When you monitor a serv er with Windows Vista installed, the mes sage "Dormant" appears for S tatus on th e N
etwork General window of the DataViewer even if the network properly works. In suc h a cas e, check the net w
ork status on the monitored server.
♦Display of the teamed network interfaces on the DataViewer
If network interfaces are te amed on a ser ver with Windows Vista / Win dows 7 /Windows Server 2008 / W indo
ws Server 20 08 R2 inst alled, the network information may not be p roperly displayed on the DataViewer. Chec
k it on the m onitored server.
♦Display of the Memory Information on the DataViewer
When you monitor a virtual machine running on Hyper-V with dynamic memory enabled, the following memory
information may be displayed incorrectly.
- Physical Memory Capacity
- Physical Memory Available
- Physical Memory Currently Used
- Physical Memory Percent Used
♦Coexistence of NEC ESMPRO Manager with HP OpenView Network Node Manager
(NNM)
 To install NNM on th e environment where the N EC ESMPRO Manager has been installed, take the fol lowi
ng steps before installing NNM:
1. Select [Options] - [Customi ze] - [My Manager] on the Operation Window and set the Method of re c
eiving SNMP Trap to "Use SNMP Trap Service" on the My Manager dialog box.
2. After the ab ove, the di alog box stating that [Changes will take effect after the com puter has been re
started] appears. Exit the Operation Window and then take the following steps without shutting down
and r estarting the s ystem
3. Exit all applications related to NEC ESMP RO, such as AlertViewer, DataViewer, and GraphViewer.
4. Exit "ESM Base Service" (and other dependent services) by selecting [Administrative Tools] - [Service
s].
After the abov e, install NNM and r estart the comp uter.
 To install NEC ESMPRO M anager on the environment where NNM has been installed, restart the compute
r and t ake the following steps after the ins tallation of NE C ESMPRO Mana ger completes:
Select [Options] - [Cu stomize] - [My Manager] on the Operation Window and set the Method of receiving
SNMP Trap to "Use SNM P Trap Service" on the [M y Manager] dialog box.
After the abov e, restart the computer.