Installation Guide

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<Monitoring a server where multiple IP addresses are set for a single network card>
[Problem]
If a monit ored server has multiple IP addresses for a s ingle network card, the IP address of the SNMP Re
sponse packet from N EC ESMPRO Agent may differ from the destination address in the IP header of the
SNMP Request packet from NEC ESMPR O Manager.
In such a case, if NEC ESMPRO Manager receives the Response packet from N EC ESMPRO Agent befor
e Windows Firewall Service starts, the server can not be monitored thereafter.
[Work Around]
On the Op eration Window of the NE C ESMPRO Manager, open [Properties] on the server icon, change the
IP address to another one that is set on the mo nitored server, and reboot the Ma nager computer.
♦Autodiscovery of Blade Servers
When you execute Autodiscover and register blade servers, the number of slots for sto ring blades may be dis
played differently from the actual one, and so me blade images may be placed out of the frame. In such a ca
se, follow the steps below to change map properties on the Operation Window:
1. Right-click the target blade map icon, and select [Prop erties] from the pop-up menu.
2. Double-click [Background], and s elect an appropriate background image.
3. Double-click [Maximum Number of Bl ade Slot in Chassis], and set an actual maximum number of slot s.
4. Click [OK] to complete the settings.
♦Autodiscovery of SIGMABLADE
When CPU blades are autodiscovered before EM Cards are done, the autodiscovered CPU blades will be regi
stered directly under the network map that you specified at autodiscovery, not under a blade map. In such a
case, delete the registered CPU blades, and autodiscover them a gain as fol lows:
<When EM Cards and CPU blades are in the same segment>
Register EM Ca rds first, and then autodiscover corresponding CPU blades, or speci fy the range of the addres
ses to include the EM Cards and the CPU blades that are in the same Blade Enclosure and autodiscover the
m.
<When EM Cards and CPU blades are in different segments>
Register EM Cards first, and then autodiscover the corresponding CPU blades.
♦Display of the network speed on the DataViewer
 When you monitor Linux servers, Speed will not be displayed on the Network General view of D ataViewer.
In such a c ase, check it on monitored s ervers.
 When you monitor Windows servers which have network interfaces of which speeds are 10Gbps or ove r,
Speed may not be displayed correctly on the Network General view of DataViewer. In such a case, check
it on the m onitored servers.
 When you monitor Windows Server 2008 servers which have network interfaces with which a cable is not
connected, an incorrect value (4,294 Mbps) may be displayed for the Speed on the Network General vie
w of Dat aViewer.