Installation Guide

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♦Settings on standalone environments without network connections
When you install th e NEC E SMPRO Manager and the NEC ESMPRO Agent o n a m achine together, if the m a
chine is n ot connected to th e network, take the fol lowing steps to mo nitor the m achine itself:
 Specify 127.0.0.1 for S tart Address and End Address as a ran ge for the Auto-discovering.
 Specify 127.0.0.1 for t he SNMP trap d estination.
If you have already registered server icons, execute AutoDiscover after deleting the icons.
♦Threshold dialog box for the temperature sensor
For some servers, only the F atal status may be displa yed on the dialog box fo r setting threshold values of th
e temperature sensor.
In this c ase, the sliders show yellow (Warning) and red (Fatal), but green is displayed as the actual status col
or when temperature of a t arget machine is lower than the spec ified Fatal limit.
♦Versions when using Inter-Manager Communication
If you use Inter-Manager Communication between different versions of the NEC ES MPRO Manager, the fol lowi
ng problems may occur:
– The alerts will not be sent to the n eighbor manager.
– Part of the i nformation will not be displayed in the D ataViewer.
When you use Inter-Manager Communicati on, in advance, be sure to use the same version of the NEC ESM
PRO Manager by performing an update installation if needed.
♦Operations as a user who does not have Administrators privilege
When you logon as a us er who belongs to the NE C ESMPRO User Group but does not h ave Administrators
privilege, there is the following problem (unless y ou specified the default Ad ministrators as the NEC ESMPRO
User Grou p during installation of NEC E SMPRO Manager):
If you perform a wrong operation by mistake, perform th e following measure:
[Problem]
When you select [Tools] - [Rep ort Settings] on th e AlertViewer to open the Alert Manager window, select [S
etting] - [Base Setting] on that window to open the Re ceive tab of the Ba se Setting window and change th
e setting of “Receive from Agent (TCP/IP)”, the follo wing will occur:
- When you have changed from Receive valid (green) to Receive invalid (red):
Even though the status of each item appears to be changed to "Receive invalid (red)", the service (Alert
Manager Socket(R) Service) does not actually stop. In such a case, alert messages can never be received
but an unnecessary service is running. This results in a waste of resources. In addition, whenever you
change this status to Receive valid (green), the following error message appears:
"Failed to start the service. : (Alert Manager Socket(R) Service)"
- When you have changed from Receive invalid (red) to Receive valid (green):
Although the following message appears, the status of each item is changed to "Receive valid (green)" for
"Receive from Agent (TCP/IP)." However, alert messages cannot be received because the service (Alert
Manager Socket(R) Service) failed to start.
"Failed to start the service. : (Alert Manager Socket(R) Service)"