Installation Guide

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EM Card registration
When you resister the EM Card, you need to set valid on SN MP management and "Management Controll
er" management each other.
If the conn ection is fa iled at "Auto R egistration" or " Check Connection", it is not rec ognized as E M Card b
ecause both management is invalid. In this case , set correct connection setting and execute "Check Conn
ection" again.
If you register the EM Card from Operation Window, the EM Card is registe red invalid st atus on NEC ES
MPRO Manager. So you need to e xecute "Check Connection" to manage it.
Remote Control
When all the following conditions are satisfied, remote control cannot be executed from NEC ESM PRO Manag
er.
NEC ESMPRO Ma nager is i nstalled on the server whose operating system is Windows since Windows Vis
ta or W indows Server 2 008.
The managed server h as either following BMC.
- BMC uses standard LAN port
- Advanced Remote Management Card or equivalent BMC
The managed server h as been power off.
If you manage the server satisfied above condition, install NEC ESMPRO Manager on the server whose o
perating system is the o lder version of W indows Vista or Windows Server 2008, for example Windows XP.
Display of the monitoring window
If you exit and restart the monitoring window of the NEC ESMPRO Manager with the Alert Viewer started, the
displayed AlertViewer window is rewritten and the window may not be properly displayed.
In such a c ase, exit the mo nitoring window and the AlertViewer once, and th en restart them.
Versions of NEC ESMPRO Manager and NEC ESMPRO Agent
If a ver sion of NEC ESMPRO Manager is older than that of t he NEC ESMPRO Agent, a problem may occur
such as the configuration information cannot be displayed, or received alerts are not correctly displayed, and s
o forth. U pdate NEC ESM PRO Manager to the ver sion equal to or l ater than that o f the NEC ES MPRO Agen
t.