Installation Guide

NEC ESMPRO Agent Extension Installation Guide
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Chapter4 Precautions for Use
4.1 NEC ESMPRO Agent Extension installation
-- NEC ESMPRO Agent Extension Installer (Windows & Linux) cannot downgrade to the older version. If
you want to use the older version, uninstall the current version and then install older version.
Note: All the registered information will be deleted as the result of the uninstalling.
-- NEC ESMPRO Agent Extension (Windows) Installer may indicate a message that requests some disk if
you upgrade NEC ESMPRO Agent Extension with the installer on CD-ROM/DVD-ROM. In this case,
copy the installer on the HDD and then upgrade.
-- You can not update NEC ESMPRO Agent Extension from Ver.1 to Ver.2 because the server that is able to
be installed NEC ESMPRO Agent Extension is different between Ver.1 and Ver.2.
4.2 Firewall
If the firewall is enabled on the managed server, NEC ESMPRO Agent Extension can not communicate NEC
ESMPRO Manager (Ver.5.4 or later).Please perform following settings on the managed server.
4.2.1 Windows Firewall
(1) Open "Windows firewall" from "control panel" of Windows.
(2) Select "Add Port" on "Exceptions" tab page.
(3) Enter following setting:
Name: arbitrary name
Port number: 47120 - 47129
TCP/UDP: TCP
4.2.2 Linux Firewall in Red Hat Enterprise Linux 5
(1) Execute "setup" command.
(2) Select "Firewall configuration" and "Customize".
(3) Enter following setting at "Allow incoming" :
Other Port: Port number that you need to add : tcp
47120 - 47129