Electronics America Server User Manual

6-16 Troubleshooting

Windows can be operated after a setup but each module or PCI board is not duplicated. (FT

Status LED does not light on green).

 Did you abort the installation during a setup such as by closing a window of the programs that

are running?

o Installation will be aborted if you finish the programs that are running such as by closing

a window. Although the operation on Windows will be feasible, PCI boards will not be

duplicated properly if you abort the installation. In this case, “Step 1: Things Required

for Setup” needs to be done from the beginning.

DISK Access LED will be lit in amber.

 Did you properly setup the duplex of HDDs?

o DISK Access LED will be lit in amber, if a setup for duplex is not performed. (See

“LEDs” in the separate volume of the User’s Guide for details about the indication status

of LED.) See “Step 6: Set Dual Disk Configuration” and set up the duplex of HDDs.

“Complete memory dump” cannot be specified to the write debug information on “Set Memory

Dump” (Debug Information).

o “Complete memory dump” cannot be specified (not displayed) if the memory size

exceeds 2GB. Specify “Kernel memory dump” in this case.

Cannot find the recommended value for a paging file.

o See “Size of the Partition to be Created” in “Step 1: Things Required for Setup.”

Cannot specify a network path for the storage location of diagnosis information (collect log) in

“Set Dr. Watson.”

o You cannot specify a network path. Specify a path to a local computer.

The Telnet Service is not installed.

o Adjust the computer name to 14 characters or less, and then install the Telnet Service

according to <How to install the Telnet Service>.

1. Select [Run] from the Start menu.

2. Type “tlntsvr /service” in the [Open] box, and click [OK].

3. From the Start menu, point to [Control Panel] and click [Administrative Tools] and

then click [Services] to specify whether the Telnet Service is registered.

Note: Once the installation of Telnet Service is finished, you may change the computer

name to 15 or more characters.