Server MC2200 () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
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Server MC2200 () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NEC CSD”) and/or its licensors.
Contents Chapter 1 System Overview Overview .............................................................................................................................. 1-2 System Chassis...................................................................................................................... 1-4 Power Supply........................................................................................................................ 1-6 Peripheral Bays ..............................................
Chapter 3 Configuring Your System Overview .............................................................................................................................. 3-2 Resource Configuration Utility (RCU)................................................................................... 3-2 Using the RCU............................................................................................................ 3-2 RCU Configuration Settings .............................................................
Hard Disk Drives................................................................................................................. 4-18 Installing or Swapping a Hard Disk Drive in a Hot-swap Bay .................................... 4-19 Installing or Swapping a Hard Disk Drive.................................................................. 4-19 Removable Media Devices .................................................................................................. 4-22 Installing a 5.
Appendix B System Status Hardware Support Information System Status Hardware Support Information........................................................................
Using This Guide The MC2200 User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components. See this chapter to familiarize yourself with your system.
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described. Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl, Alt, or Enter.
Safety Notices ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Using This Guide xi
1 System Overview Overview System Chassis Power Supply Peripheral Bays SAF-TE (SCSI Accessed Fault Tolerant Enclosure) Board System Board Features System Security
Overview This server is a modular, multiprocessing server based on the Intel Pentium® II chip set. The combination of computing performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e -mail, web access, and web site server.
This server system is designed for minimum downtime. To this end, the server includes or has the options to include the following: Optional power system redundancy; in a system configured with two power supplies, the system will continue to operate with a single power supply failure. Self-contained power supply units that can be easily installed or removed from the back of the chassis. SCSI drive bays accessible from the front of the chassis.
One standard power supply module with a slot available for an additional redundant power supply module. When an additional power supply module is installed, both the standard and additional redundant power supply module slots become hot swappable. Hardware monitors (temperature, fans, and voltage) and software monitors to indicate failures. Mechanical: Keylock at the front of the chassis and two metal padlocks loops (one at the back of each side panel).
Figure 1-4 System Chassis (Right Side View) A. CD-ROM drive B. Removable media bay C. 1.44 MB 3.5"diskette drive D. SAF-TE board E. SCSI disk drive bays (7) F. SCSI backplane board G. Fans, behind SCSI disk drive bays (3) H. Fan I. Interlock switch J. Standard power supply K. Power supply module slots (one standard power supply slot and one optional power supply slot) L. Power supply status LED M. DC power Status LED N. Power available switch O.
Power Supply The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States; it is set to 230Vac for systems used in Europe. Peripheral Bays The system supports a variety of standard PC AT-compatible peripheral devices.
System Board Features Figure 1-5 shows the major components on the system board, while the following summarizes the board features. Board set summary Feature description Multiple processor support Two processor sockets; up to two Pentium II microprocessors on the system board. Upgradable memory Four DIMM sockets on the system board, supporting up to 512 MB memory using 128 MB DIMMs. Add-in board support Three dedicated ISA bus slots on the system board.
25 1 G I J : : 26 50 K L M S G V H G G N F O E P G Q G D R J41 C G B G A G U T S Figure 1-5. System Board Connector and Component Locations A. B. C. D. E. F. G. H. I. J. K. ISA expansion slots BIOS PCI expansion slots RAID connector (reserved) Video DRAM sockets (2) I/O riser board connector Configuration jumpers DIMM Sockets (4) IDE connector Wide SCSI connector Narrow SCSI connector L. M. N. O. P. Q. R. S. T. U. V.
Pentium II Processor Depending on system configuration, each system includes one or two Pentium II processors. Each Pentium II processor is packaged in a Single Edge Contact (SEC or SECC2) cartridge. The cartridge includes the processor core with an integrated 16 KB primary (L1) cache; the secondary (L2) cache; a thermal plate; and a back cover. The processor implements the MMX™ technology and the processor’s numeric coprocessor significantly increases the speed of floating-point operations.
IDE Controller The system includes an IDE interface controller on the system board (Figure 1-5, I) supporting a master and slave device. This provides support for optional tape devices. SCSI Controller The system includes two onboard SCSI controllers, providing both ultra wide (Figure 23, J) and fast narrow (Figure 1-5, K) SCSI support.
Parallel Port One IEEE 1284-compatible 25-pin bidirectional EPP (supporting levels 1.7 and 1.9) parallel port is provided. BIOS programming enables the parallel port and determines the port address and interrupt. When disabled, the interrupt is available to add-in boards. External Device Connectors The external I/O connectors provide support for a PS/2 compatible mouse and a keyboard, connectors for VGA monitor, 2 serial port connectors, and a parallel port connector.
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2 Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount Subsystem Assembly Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord(s) Powering On Your System
Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based or rack-mount system units. Also, provided are the instructions for assembling the rack-mount system unit. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 515R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC.
Unpacking the System ! WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference.
Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system.
Figure 2-1 Assembling the Support Brackets in the Rack Cabinet A. Rear vertical mounting rail B. Front vertical mounting rail C Four caged nuts D Two support brackets E Eight self-tapping screws 4. Lift the rack-mount server unit (C) onto the two support brackets and slide it toward the rear of the rack cabinet. ! WARNING It is strongly recommended that two people are present when lifting and assembling the rack-mount server unit into a rack cabinet. 5.
Figure 2-2 Installing the Rack-Mount Server Unit into the Rack Cabinet A. Rear vertical mounting rail B.
Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system. Front View with Front Door Closed This figure shows the location of the front system features (tower-based system only).
Figure 2-4 Opening the Front Door 2-8 Setting Up the System
This figure shows the location of the front system controls and indicators. Figure 2-5 Front System Features and Controls A. Activity light, CD-ROM reader When lit, CD-ROM reader is in use. B. Load/eject button, CD-ROM reader Press to load CD and eject CD. C. Activity light, 3 ½-inch diskette drive When lit, diskette is in use. D. Eject button, 3 ½-inch diskette drive Press to eject diskette. E. DC power ON/OFF switch Press to turn system DC power on or off. F.
Rear View This figure shows the location of the following rear system features and controls. M Figure 2-6 Rear Features and Controls A. COM1 COM1 serial port 9-pin connector. B. Printer 25-pin parallel port connector. C. Mouse PS/2-compatible 6-pin mini-DIN connector. D. Keyboard PS/2-compatible 6-pin mini-DIN connector. E. COM2 COM2 serial port 9-pin connector. F. VGA VGA monitor 15-pin connector. G.
Status Indicator LED Descriptions The following tables list the System Status Indicator LEDs, the Disk Drive Status Indicator LEDs, the Disk Drive Status Abnormal Conditions, the Power Supply Status Indicator LEDs, and the LAN Status Indicator LEDs along with a description of each LED indicator.
Power Supply Status Indicator LEDs (Rear Panel) LED Status Description Response Power Supply Status Off AC Power not available None required (normal) ON (Green) AC Power supplied to power supply None required (normal) Off No alarms None required (normal) (Amber) AC Power disconnected, power supply failed or system does not have second power supply installed. Verify AC power is ON, reconnect AC power, or replace power supply, DC Power Status* *Connects to the Power Alarm light.
Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the Resource Configuration Utility (RCU). Refer to the previous figure (Rear Features and Controls) and connect your keyboard, monitor, and mouse. Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices.
1. Unplug the AC power cord from the back of the chassis. 2. Insert the tip of a small screwdriver or ballpoint pen into the depression on the line voltage selector. 3. Slide the selector switch to the left for 115 VAC or to the right for 230 VAC (line source voltage range: 220 to 240 VAC). A B Figure 2-7 Setting the Line Voltage A. Voltage selector switch set to 115 VAC B.
Connecting the Power Cord(s) Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord(s) supplied with the system are not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
! CAUTION Always allow POST to complete before powering down your system. If you have problems powering on your system, refer to Chapter 5, Problem Solving. After you have successfully powered on your system, insert the EXPRESSBUILDER CDROM into the CD-ROM device, reboot the system and follow the screen prompts to run EXPRESSBUILDER.
3 Configuring Your System Overview Resource Configuration Utility (RCU) BIOS Setup Utility Using the Utilities Diskette Optionals RAID Controllers Configuring System Board Jumpers
Overview Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the Resource Configuration Utility (RCU) diskette. Also, several unique system parameters are configured using BIOS Setup which is stored in the system FLASH memory. A diskette is not needed to run BIOS Setup. A Utilities diskette contains the SCSISelect Utility and the Event Log Utility.
Note: Because of license restrictions, the RCU diskette, as created by the EXPRESSBUILDER CD-ROM, is not bootable. In order to use this diskette, you must make it bootable. 1. Power on the system. 2. If the diskette drive is disabled, enable it using the BIOS Setup utility, explained later in this chapter. Specify the correct type of diskette drive. 3. Using the EXPRESSBUILDER CD-ROM, create the RCU diskette. Note that the CD-ROM refers to the RCU as the SCU.
7. Using the Up and Down arrows, highlight Configure Computer and press ENTER. The Resource Configuration Utility Menu shown in Table 3-2 displays. The keys that are active while viewing a screen, are displayed on the bottom of the screen. Note: Press the F1 key at any time for help and additional information on each option. To return from help, press the ESC key. 8. Select Step 1: Important Resource Configuration information and press ENTER to learn more about the Resource Configuration Utility. 9.
MAIN MENU NORMAL SETTING IDE Controller Enabled Floppy Controller Enabled SLOT 1 - PCI Ethernet Controller PCI Function 1 Enabled Embedded - PCI SCSI Controller PCI Function 1 Enabled Embedded - PCI SCSI Controller PCI Function 1 Enabled Embedded - PCI VGA Controller PCI Function 1 Enabled Standard VGA Resources Enabled YOUR CONFIGURATION ISA Board Configuration If you want to add a non-Plug and Play ISA board to your system that is not included in a .
7. The Add a board without a .cfg file screen is displayed. Read through the information and press ENTER. The Add a board without a .cfg file screen reappears. When the screen reappears select Create .cfg file and press ENTER. 8. The Create A Board CFG File screen is displayed. At this screen enter the board description and manufacturer and press ENTER. 9. The New Board Setup screen is displayed. Using the scrollable list select the resources used by the new ISA board.
Note: If the ISA board you are adding to the configuration does not have switches, jumpers, software statements or connection information, an Information message appears on screen. Press ENTER and proceed to the next step. 17. The Steps in configuring your computer screen is displayed. At this screen select “Step 5: Save and exit” and press ENTER. 18. The Save and exit screen is displayed. At this screen select “Save the configuration and restart the computer” and press ENTER. 19.
To display a submenu, position the cursor on a selection that has a submenu and press ENTER. Selections with submenus are preceded by an arrow. Refer to the following table for information on the keys you use with Setup. These keys are also listed at the bottom of the Setup menu. Key Function in Setup Menu F1 or Alt-H General Help window. ESC Exit the current menu. Left or Right arrow keys Select a different menu. Up or Down arrow keys Move cursor up and down.
MENU PARAMETER NAME **IDE Adapter 0 Master NORMAL SETTING OR DISPLAY ONLY None **IDE Adapter 0 Slave None Video System VGA YOUR CONFIGURATION MAIN MENU Memory Cache Press ENTER for menu.
MENU PARAMETER NAME *Serial Port 2 NORMAL SETTING OR DISPLAY ONLY 2F8, IRQ 3 *Parallel Port 378, IRQ 7 Parallel Mode Bi-directional Diskette Controller Enabled IDE Adapter Enabled Mouse Enabled Memory Reconfiguration Press ENTER for menu.
MENU PARAMETER NAME Reset Configuration Data NORMAL SETTING OR DISPLAY ONLY No Pentium II BIOS Update Enabled SECURITY MENU Supervisor Password is: Disabled User Password is: Disabled *Set Supervisor Password Press ENTER. Set User Password Press ENTER.
Exiting BIOS Setup To exit Setup, select Exit from the menu bar to display the Exit Setup menu. The following table describes the options on this menu. Note that ESC does not exit this menu. You must select one of the items from the menu or menu bar to exit this menu. SELECTION Save changes and Exit Exit without Saving Changes Get Default Values Load Previous Values Save Changes DESCRIPTION Stores the selections displayed in the menus in CMOS and exits the Setup program.
Table 3-6. MS-DOS Startup Menu MENU OPTIONS DESCRIPTION 1. Read the System Event Log. Executes the Log Display Utility which displays any events stored in the system log area. 2. Execute AIC-78xx SCSISelect Utility. Loads the SCSISelect Utility and displays the current configurations. 3. Exit to DOS. Exits Utilities and returns to A: prompt. Viewing the Event Log The system Event Log Utility displays information on the events stored in the system log area.
Exits the System Event Log Utility. Exit To select an option from the System Event Log Utility screen, use ← and → to highlight the item and press ENTER. To exit the menu item, press ESC. SCSISelect Utility Your system board includes two integrated SCSI host controllers used to manage SCSI devices in your system. The AIC7880 ultra wide SCSI controller provides support for seven internally mounted ultra/wide hard disk drives.
00 : 0Bh AIC7860 5. Once you select the adapter, the following screen is displayed: SCREEN Configure/View Host Adapter Settings SCSI Disk Utilities DESCRIPTION Configure host adapter and device settings. The utility scans the SCSI bus for SCSI devices, reports a description of each device. Run these utilities before configuring SCSI devices. 6. If you wish to format a disk, verify disk media, or display a list of devices and their SCSI IDs, select “SCSI Disk Utilities”.
Table 3-7. SCSISelect Setup Configurations (Continued) RECOMMENDED SETTING OR DISPLAY ONLY OPTION Advanced Configuration Options Press ENTER for menu.
RAID Configurations Number of Hard Drives RAID Level Configured Hard Drives in Array Description 1 JBOD 1 JBOD (RAID 0) JBOD is an acronym for Just a Bunch Of Disks. Each drive can operate independently as with a common host bus adapter; or multiple drives may be spanned and seen as a single very large drive. No redundancy is provided. 2 1 2 Mirroring (RAID 1) Drives are paired and mirrored. All data is 100% duplicated on an equivalent drive (fully redundant).
The system board jumpers enable you to set specific operating parameters for your system. A jumper is a small plastic-encased conductor (shorting plug) that slips over two jumper pins. Figure 3-1 shows the location of the system board jumpers. Table 3-10 lists the system board jumpers and their factory default settings. Figure 3-1.
Table 3-10. System Board Jumper Configurations Jumper Description Reserved J7A FLASH Code J6A FLASH reprogramming power protection Reserved J5A Option Setting Factory Default Your Settin g Required on factory default. 2-3 2-3 2-3 BIOS not write protected; FLASH update BIOS write protected; no FLASH update 1-2 2-3 1-2 Required on factory default. 1-2 1-2 1-2 CPU Speed J4A Used with jumpers at J1A, J2A, J3A, J5B and J5B to set CPU speed Refer to Table 3-11 to set CPU speed.
Jumper Description Option Setting Factory Default Your Settin g Model Type J25 Used with jumpers at J4B, J26, J27, J29, J51, J52, J53 and J54 to set server model type Required on factory default. 2-3 2-3 2-3 Model Type J26 Used with jumpers at J4B, J25, J27, J29, J51, J52, J53 and J54 to set server model type Required on factory default. 1-2 1-2 1-2 Model Type J27 Used with jumpers at J4B, J25, J26, J29, J51, J52, J53 and J54 to set server model type Required on factory default.
Table 3-11. CPU Speed Jumper Configurations CPU SPEED J1A J2A Jumper Settings J3A J4A J5B 233/66 MHz 1-2 2-3 1-2 2-3 2-3 266/66 MHz 2-3 2-3 2-3 1-2 2-3 300/66 MHz 1-2 2-3 2-3 1-2 2-3 333/66 MHz 2-3 2-3 1-2 1-2 2-3 Moving System Board Jumpers ! Caution Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
3. Insert the BIOS FLASH diskette into Drive A. 4. Enter PHLASH and press ENTER. 5. After the system reboots, load the default values by pressing F2 to enter setup. At the Exit Menu, select GET DEFAULT VALUES. 6. Clear the event log by selecting CLEAR EVENT LOG at the Server Menu. Press space bar to change NO to YES and press ESC. Select SAVE CHANGES & EXIT and press ENTER to continue. The system will reboot. If the procedure fails, perform the following steps and then retry the Update BIOS procedure. 1.
6. Replace the panels and power on the system. 7. To specify a new password run the Setup Utility as described earlier in this chapter.
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4 Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Opening the Front Door Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Installing a RAID Controller Board Hard Disk Drives Removable Media Devices
General Information ! CAUTION Operating your system with the side panels removed can damage your system components. For proper cooling and airflow, always replace the side panels before powering on your system. Note: Your system error log will be lost, if your system ac power source is off or disconnected. Contact your sales representative or dealer for a list of approved optional peripheral devices.
Removing a Side Panel To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding removable media devices. The right side panel removes in the same manner as the left side panel. ! CAUTION For proper cooling and airflow, do not operate the system with the side panels removed. Always replace the panels before powering on the system.
Figure 4-1 Removing a System Side Panel Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3. Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis. Slide the side panel forward as far as it will go. 4. Secure the three side panels thumbscrews.
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the Non-Volatile Memory Replacing the real-time clock battery Installing or removing a processor Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistatic surface. Modify the system board only at an ESD workstation.
Figure 4-2 Non-Volatile Memory Location 1. Power off the system and remove the left side panel as described on page 4-3. 2. Using a IC removal tool or a small pointed tool, gently pry up each end of the nonvolatile memory and pull it straight up out of its socket (Figure 4-2). 3. Orient the new chip over its socket so the dot is properly oriented. Carefully insert the chip into its socket connectors. 4. Press down on the chip until it is firmly seated in its socket. 5.
! CAUTION Observe static precautions. Use an antistatic wrist strap. Figure 4-3 Replacing the Real-Time Clock Battery 1. Power off the system and remove the left side panel as described on page 4-3. 2. Using your finger nail or a small pointed tool, gently push down the top of the battery and pry up the battery out of its socket. Refer to Figure 4-3 for the socket location. 3. Orient the new battery over its socket so the plus (+) sign on the battery is facing up. 4.
Socket for Voltage Module 2 Socket for CPU 2 Figure 4-4. Optional Pentium II Processor The processor upgrade kit contains a voltage module, processor module, and heat sink with two heat sink clips. The heat sink has a heat transfer pad on the bottom. To install the second Pentium II processor upgrade kit: ! Warning If the system has been running, any processor and heat sink already installed on the board will be hot.
Note: Be sure the Pentium II module side latches are pushed all the way out. Otherwise, the module will not be locked into the socket. 5. Locate the voltage module. The connector for the module (Figure 4-4) is keyed so it can only be inserted one way. Position the module over the socket on the board and press down evenly on the module until it seats correctly. 6. Move the CPU 2 jumper J50 from pins 2-3 to pins 1-2 (Figure 3-1). 7. Replace the side panel and turn on the system.
DIMMs The system board contains four DIMM sockets labeled J17 through J20 (Figure 4-5). Each socket can hold a single 72-bit DIMM module with 32MB, 64MB, or 128MB of memory. When all four sockets are populated, the system board supports a maximum of 512MB of memory with 128MB DIMMs. A DIMM should be installed in the bottom (J20) socket. When you install additional DIMMs, you must start with the first empty socket above DIMMs already installed.
Installing DIMMs When properly installed, the DIMM module is oriented at an angle of 90 degrees relative to the system board. 1. Power off the system and remove the side panel as described on page 4-3. Note: Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 2. Holding the DIMM module only by the edges, remove it from its antistatic package. 3. DIMMs are keyed so they can only be inserted one way. Position the DIMM over the socket on the board (Figure 4-5, A and B).
Option Boards This section describes how to install and remove ISA and PCI option boards. The system board has three dedicated ISA bus expansion slots, two dedicated PCI bus expansion slots, and one shared PCI/ISA bus expansion slot (see Figure 4-6). You can install one ISA board or one PCI board in the shared slot, not both.
ISA bus priority is slot J3 - J6, slot J3 having the highest priority. ISA slot J3 is the bottom option board slot on the system board. See Figure 4-6 for ISA slot numbers. PCI bus priority is slot J11 - J9, slot J11 having the highest priority. PCI slot J11 is the top PCI option board slot on the system board. See Figure 4-6 for PCI slot numbers. On system power-up and reboot, BIOS initiates a scan sequence looking for Plugand-Play option boards installed since the last power up or reboot.
Installing an Option Board 1. Power off the system and remove the left side panel as described on page 4-3. 2. Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out. Figure 4-7 Removing the Expansion Slot Retainer Bar 3. Remove and save the expansion slot cover by sliding it straight back and out of the slot.
Figure 4-8 Removing the Expansion Slot Cover ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges. Do not touch the board components or the gold connectors. 5. Record the option board serial number in the equipment log. 6. Set any board jumpers or switches as described in the documentation that comes with the option board. 7.
8. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board. The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot . Figure 4-9 Installing an Option Board 9. Align the rounded notch in the option board retaining bracket with the alignment tab in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 10.
Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the left side panel as described on page 4-3. 2. Disconnect any cables attached to the option board you are removing. 3. Remove and save the expansion slot retainer bar by pressing down on its top fastener and pulling the bar out. 4.
Hard Disk Drives Your system supports a variety of SCSI hard disk drives. The SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the SCSI Disk Drive Bays (A).
Installing or Swapping a Hard Disk Drive in a Hot-swap Bay This procedure describes installing a new drive or swapping out a faulty drive from one of the seven hot-swap SCSI disk drive bays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Each drive must be installed in a drive carrier. Note: To order a disk with a carrier, contact your sales representative or dealer.
Figure 4-11 Removing the Disk Carrier's Front Panel Go to step 5. 3. If swapping a hard disk drive, remove its carrier from the SCSI hard disk drive bay and perform the following procedures: ! CAUTION Depending on the drive fault, the drive may be still spinning when you remove it. Follow the next steps exactly when removing drives. Pull the disk carrier handle out. Pull the faulty disk drive out of the bay far enough to disengage the drive connector from the backplane.
Place the drive on the carrier, with its connector facing the back of the carrier. Turn the drive and carrier over and secure the drive in the carrier with the four screws supplied with the disk drive. Figure 4-12 Securing the Drive in the Carrier 8. Install the drive carrier with drive into the bay as follows: Close the drive carrier handle. Align the drive carrier with the bay guide rails. Slide the drive carrier into the bay until it docks with the SCSI backplane connector.
9. Close the front door on the system. If necessary, configure the system as described in Chapter 3 "Configuring Your System". Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A, B, C, D, and E. A SCSI CD-ROM is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay C. Other devices should be installed in the first available bay from the top (bay B). Contact your sales representative or dealer for a list of approved devices.
The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling. If the SCSI tape drive is your only SCSI device on the SCSI controller B, termination must be enabled in the tape drive. Installing a 5.25-Inch Media Device ! CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. To use these devices, thoroughly read the documentation provided by the CD-ROM manufacturer, and keep the documentation for future reference.
Figure 4-15 Removing the Front System Bezel 4. Remove the EMI metal shield covering the bay where you are installing a media device as shown below. The metal shield is removed by pulling on the tabs at the top and bottom of the metal shield.
5. Remove the filler panel from the system bezel corresponding to the bay where you are installing a media device as shown below. The filler panel is released by pressing the plastic snap tabs located on the back of the system bezel. Save the panel for reinstallation. Figure 4-17 Removing a Filler Panel 6. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 7.
Figure 4-18 Attaching the Device Side Rails 9. Install the media device into the bay as follows: Move any cables in the bay out of the way. Align the rails on the media device with the supports in the bay. Slide the device into the bay until it locks in place.
10. Connect the interface and power cables to the device as follows (see figure above): If you are installing a 5 1/4-inch tape drive or other IDE device, align and connect the drive signal cable and the system power cable to their connectors. The cable connector for the 5 1/4-inch device is keyed to fit only in the correct position. The red edge of the cable goes to pin 1 on the cable connector. Align the red edge of the connector with pin 1 (notched end) on the drive connector.
Removing a 5.25-Inch Device 1. Power off the system, unplug the system power cords, and remove the appropriate side panel depending upon the bay you are removing the media device from. (See page 4-3 for directions.) 2. Open the front door as shown in Figure 2-4. 3. Observe static precautions. Use an antistatic wrist strap. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4.
5. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing. Figure 4-22 Removing a Removable Media Device 6. Remove the device from the peripheral bay by pushing in on its drive rail clips and pull the device completely out of the bay (see figure above). 7. Install an EMI metal shield over the bay area where you removed the peripheral device. The EMI shield is secured by just snapping it into place. 8.
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5 Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PNP Installation Tips BIOS User’s Information
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS, system, and disk status user information.
Are all jumpers and switch settings on option boards and peripheral devices correct? To check these settings, see the respective appendices. If applicable, ensure that there are no conflicts; for example, two option boards sharing the same interrupt. Are the processors fully seated in their slots on the system board? Refer to the Chapter 4, Upgrading Your System, for installation instructions.
Is the software correctly configured for the system? Are you using the software correctly? If other software runs correctly on the system, contact your vendor about the failing software. If the problems persist with the software, contact the software vendor's customer service representative. After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure.
Preparing the system for diagnostic testing Monitoring POST while it is running Verifying proper operation of key system LEDs Confirming loading of the operating system. Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing, perform the following: Note: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. 1.
Refer to the BIOS User’s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes. Table 5-1 lists keys active during POST and provides a description of errors that may occur. Table 5-1. POST Keys and Errors ACTION/MESSAGE DESCRIPTION To Abort Memory Test Press ctrl+alt+s during the memory test. If POST Beeps Before Video Appears Initialization failed before video initialized.
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light Problems with application software The startup prompt “Press
Is the video display monitor plugged in and turned on? Are the brightness and contrast controls on the video monitor properly adjusted? Are the video monitor switch settings correct? Is the video monitor signal cable properly installed? Is the onboard video controller enabled? If you are using an option video controller board, perform the following: 1. Verify that the video controller board is fully seated in the system board connector. 2. Run the RCU to disable the onboard video controller. 3.
Are the power connectors for the cooling fan module and fans connected to the system board? Is the front panel power on indicator lit? If the switches and connections are correct and the power outlet is functioning, the power supply has probably failed. Contact your service representative for assistance.
Is the power and signal cable to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Is the onboard IDE controller enabled? Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software.
Enable F2 Prompt by Using RCU 1. Insert your RCU diskette in the diskette drive. This is the diskette that is created by copying the RCU software from EXPRESSBUILDER CD-ROM that comes with the system. 2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system prompt or by pressing the reset switch. 3. When the DOS Startup menu appears, select 1 or 2 to enter the RCU. 4. Select Step 3, “Change Configuration Settings.
1. Observe the safety and ESD precautions stated at the beginning of this chapter. 2. Turn off all connected peripherals, turn off system power, and disconnect the AC power cord. 3. Remove the side cover. Refer to the “Upgrades and Options” chapter for information on removing the side cover. You do not need to remove the system board from the chassis, and you probably do not need to remove any add-in boards. 4.
Problems with the Network The server hangs when the drivers are loaded: Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnostics pass, but the connection fails: Make sure the network cable is securely attached. Make sure you specify the correct frame type in your NET.CFG file. The Link LED doesn’t light: Make sure you have loaded the network drivers. Check all cable connections. Try another port on the hub.
PNP Installation Tips Some common PCI tips are listed here. Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters. This prevents PCI cards from trying to use the same settings ISA cards are using. Use the RCU to keep track of ISA adapter resources. Certain drivers may require interrupts that are not shared with other PCI drivers. The RCU can be used to adjust the interrupt numbers for PCI devices.
Table 5-2. BIOS Messages MESSAGE Nnnn Cache SRAM Passed Diskette drive A error or Diskette drive B error Entering SETUP ...
MESSAGE System CMOS checksum bad - run SETUP System RAM failed at offset: nnnn* nnnn System RAM Passed System timer error* UMB upper limit segment address: nnnn Video BIOS shadowed • DESCRIPTION The system CMOS has been corrupted or incorrectly modified, perhaps by an application program that changes data stored in CMOS. Run Setup and reconfigure the system either by getting the default values or making your own selections.
Code Beeps POST Routine Description 11 1-2-1-2 Load alternate registers with initial POST values 12 1-2-1-3 Restore CPU control word during warm boot 14 1-2-2-1 Initialize keyboard controller 16 1-2-2-3 BIOS ROM checksum 18 1-2-3-1 8254 timer initialization 1A 1-2-3-3 8237 DMA controller initialization 1C 1-2-4-1 Reset Programmable Interrupt Controller 20 1-3-1-1 Test DRAM refresh 22 1-3-1-3 Test 8742 Keyboard Controller 24 1-3-2-1 Set ES segment register to 4 GB 28 1-3-3-1
Code Beeps POST Routine Description 6A 2-3-3-3 Display external cache size 6C 2-3-4-1 Display shadow message 6E 2-3-4-3 Display non-disposable segments 70 2-4-1-1 Display error messages 72 2-4-1-3 Check for configuration errors 74 2-4-2-1 Test real-time clock 76 2-4-2-3 Check for keyboard errors 7C 2-4-4-1 Set up hardware interrupt vectors 7E 2-4-4-3 Test coprocessor if present 80 3-1-1-1 Disable onboard I/O ports 82 3-1-1-3 Detect and install external RS232 ports 84 3-1
Code Beeps POST Routine Description DA 4-2-3-3 Extended Block Move DC 4-2-4-1 Shutdown 10 error DE 4-2-4-3 Keyboard Controller Failure The following are for boot block in FLASH ROM E2 4-3-1-3 Initialize the chipset E3 4-3-1-4 Initialize refresh counter E4 4-3-2-1 Check for Forced Flash E5 4-3-2-2 Check HW status of ROM E6 4-3-2-3 BIOS ROM is OK E7 4-3-2-4 Do a complete RAM test E8 4-3-3-1 Do OEM initialization E9 4-3-3-2 Initialize interrupt controller EA 4-3-3-3 Read i
A System Cabling System Cabling Static Precautions Standard Configuration RAID Configuration
System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: Standard Configuration RAID Configuration. Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity.
The system board supports a primary IDE channel connector which supports two devices. A first (master) device and a second (slave) device are supported on the IDE controller. The device configuration, master versus slave, is determined by jumpers on the devices. Cable Sense (CS) device configuration is not supported. If only one device is on a channel connector it must be set as the master device.
6 5 4 3 L 2 A P 1 B 0 C E K J N F G H O D M Figure A-1 Standard System Cable Configuration A. Device internal SCSI termination resistors J. Wide SCSI connector (68 pin) B. Optional narrow SCSI devices in upper peripheral bays K. Wide SCSI interface cable C. Narrow SCSI interface cable L. Wide SCSI Hard disk drives in internal bays D. Internal SCSI termination resistors (not installed when optional internal narrow SCSI devices are used) M. System board E. 3.
To HDD SCSI Distribution Panel A B C D E Ultra Wide SCSI Cable (68-pins) IDE Cable (40 pins) (Not shown) Narrow SCSI Cable (50 pins) Figure A-2 Standard System Cable Routing RAID Configuration The RAID options available for your system are the Mylex AcceleRAID™ 150 and the Mylex AcceleRAID 250 Controller boards, which gives your system the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at the factory (see Figures A-3 and A-4.
A 6 B 5 4 C F 3 L 2 G H J P I 1 N 0 O D E M K Q Figure A-3 RAID System Cable Configuration A. Device internal SCSI termination resistors B. Narrow SCSI devices in upper peripheral bays, including SCSI CD-ROM drive. C. Narrow SCSI interface cable D. Narrow SCSI connector (50 pin) E. Internal SCSI termination resistors (not installed) F. 3.5-inch diskette drive G. Front panel connector H. Diskette interface cable I. Diskette drive connector J.
A B C D E Narrow SCSI Cable (50 pins) To HDD SCSI Distribution Panel IDE Cable (40 pins) (Not shown) Ultra Wide SCSI Cable (68-pins) Figure A-4 RAID System Cable Routing Figure A-5 AcceleRAID Jumper JP10 System Cabling A-7
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B System Status Hardware Support Information
System Status Hardware Support Information This appendix helps you identify and find a system status hardware items indicated by one of several software monitoring components.
Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission. byte A group of eight bits.
CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
EMP The Emergency Management Port (EMP) provides an interface to the Console Manager. This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry.
L LAN (Local Area Network) A group of computers linked together within a limited area to exchange information. LCD (Liquid Crystal Display) The type of video display used in portable computers. LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface.
N NVRAM (Nonvolatile RAM) A type of RAM that retains its contents even after the computer is powered off. This memory stores EISA configuration information. See also RAM and SRAM. O operating system A set of programs that provides the interface between other software programs and the computer. P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer.
POST Power-On-Self-Test. R RAM (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date. ROM (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off.
Setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system. SRAM (Static RAM) A temporary storage area for data and programs. This type of memory does not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM and RAM.
10 Glossary
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Component Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Hard Disk Drive 7 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 2 Equipment Log Manufacturer Name & Model Serial Number (if availa
Index B O BIOS, 1-10 updating, 3-22 BIOS setup utility, 3-7 C Opening the front door, 2-8 Option board installation, 4-14 Option boards, 4-12 Overview, 1-2, 3-2 Clock, 1-9 replacing, 4-6 P Hard disk drive installation, 4-18 Parallel port, 1-11 Peripheral bays, 1-6 Peripheral controller, 1-10 POST, 5-5 Power cords, 2-14 Power supply, 1-6 Power up, 2-14 Problems bootable CD-ROM not detected, 5-12 CD-ROM drive activity light, 5-9 F2 key prompt does not appear, 5-10 network, 5-12 PCI installation tips,
Software locks, 1-11 Start up, 2-14 Switches alarm, 1-11 System board modifying, 4-5 System board jumpers, 3-18 System Chassis, 1-4 System indicators, 2-7 System memory, 1-9 System security, 1-11 Index-2 T Troubleshooting, 5-2 U Unpacking, 2-3 Upgrading, 4-1 Utilities diskette, 3-12 V Video controller, 1-10 Voltage, line, 2-12
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