Maintenance Manual

5. Troubleshooting

Express5800/GT110e-S Maintenance Guide

Chapter 1 Maintenance

[?] Event ID508: If the N8103-141 or N8103-153 extra battery is mounted, the following message is registered

in the RAID log of Universal RAID Utility and OS logs (Windows event log, Linux syslog)

Event source : raidsrv

Event ID : 508 (800001FC)

Type : Warning

Description : <RU0508> [CTRL: Number of RAID Controller] The battery status is

unstable.

 Did the battery become unstable immediately after the extra battery had been mounted?

→ Immediately after the extra battery is mounted, this event may be registered till the battery refresh

operation is completed.

 If this message is registered, wait for about 15 minutes and check the Cache Mode (current value) of the

RAID Controller. If the Cache Mode (current value) is Write Back, use the battery as is because there is no

problem.

→ If the current cache mode is set to “Write Through”, the battery needs to be refreshed. Contact your

service representative.

If “Write Through” is retained for 9 hours or more after starting refresh operation, the battery may be

faulty. Replace the battery.

[?] Event ID510: The following event is logged in RAID log of Universal RAID Utility and OS log (Windows

event log or Linux syslog) when additionally battery is installed.

Event source : raidsrv

Event ID : 510

Type : Info

Description : <RU0510> [CTRL: Number of RAID Controller]

Battery Refresh required.

→ Use Universal RAID Utility to perform battery refresh manually. Refer to Universal RAID Utility User's

Guide stored in EXPRESSBUILDER for more information.

[?] DISK LED flashes

 DISK LED flashes frequently even while the Hard Disk Drive is not accessed.

→ When Patrol Read is running, the DISK LED flashes even if the Hard Disk Drive is not being accessed. If

SATA Hard Disk Drive is used, the DISK LED may stay on.