Maintenance Manual

5. Troubleshooting
Express5800/GT110e-S Maintenance Guide
28
Chapter 1 Maintenance
[?] The Telnet Service is not installed
→ Adjust the computer name to 14 characters or less, and then install the Telnet Service according to the
following procedure:
How to install the Telnet Service
(1) Click Run on Start menu.
(2) Enter tlntsvr/service in the Open box, and then click [OK].
(3) Click Start menu, point to Control Panel, click Administrative Tools, and then click Services to
confirm whether the Telnet Service is registered.
* When the installation of Telnet Service is finished, there is no problem if the computer name is set to
15 characters or more.
[?] Fails to execute "Create a parameter file for Windows OS"
→ "Create a parameter file for Windows OS" must be run using Microsoft
®
HTML Application host. If it
does not start, associate the file type with Microsoft
®
HTML Application host via the following process.
(1) Select Run in Windows Start menu.
(2) Enter %windir%\system32\mshta.exe/register.