Maintenance Manual

5. Troubleshooting

Express5800/GT110e-S Maintenance Guide

Chapter 1 Maintenance

Troubleshooting

If this system does not operate as intended, check it according to the contents of the following checklist before

sending it for repair. If an item in the checklist corresponds with a problem you are experiencing, follow the

subsequent check and processing instructions.

If the system still does not operate normally, write down the messages displayed on the screen and then contact

the maintenance service company.

5.1

Upon Power On to the End of POST

[?] When the power cable is connected, the POWER LED turns on.

→ The POWER LED lights amber during initialization of the server after connecting the power cord. The

POWER LED turns off when initialization finishes. This is a normal operation, not a malfunction.

[?] When the power cable is connected, the POWER LED turns on.

→ Although the POWER LED turns on immediately after AC power is supplied, no error has occurred.

The POWER LED turns off when the POWER switch is turned ON/OFF.

[?] Fail to power on the server

 Is the server properly supplied with power?

→ Check if the power cord connects to the power outlet (or UPS) that meets the power specifications for

the server.

→ Use the power cord that comes with the server. Additionally, check the power cord for broken shield or

bent plugs.

→ Make sure the power breaker for the connected power outlet is on.

→ If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power. Refer to the

manual that comes with the UPS for details.

Power supply to the server may be linked with UPS using the BIOS Setup utility.

 Did you press the POWER switch?

→ Press the POWER switch on the front of the server to turn on the power (the POWER LED ON).

→ When the power cord is connected, the management controller is initialized. The power cannot be

turned on during initialization, even if the POWER switch is pressed. The POWER LED lights amber

during initialization. Press the POWER switch after the POWER LED turns off.

 Is Standby Power Save set to Enable in the BIOS setup?

→ When Standby Power Save is enabled, remote power on is not allowed, and you can power on the

server only by using the power switch on the server. If you change the AC Link setting while Standby

Power Save is enabled, you need to press the power switch twice to start up the server.