Warranty Guide

A2000 Series Enterprise Server Warranty
 Accident, misuse, abuse, neglect, fire, water, lightning or other acts of
nature, improper storage, unauthorized Product modification, or failure
to follow instructions supplied with the Product.
 Alteration, repair or attempted repair by anyone not authorized by NEC
Corporation of America.
 Any shipment, re-shipment or physical movement of the Product
(claims must be presented to the carrier.)
 Relocation, removal or installation or re-installation of the Product.
 Any other cause that does not relate to a Product defect.
5. Cartons, carrying cases, external cabinets, magnetic or digital tapes, or any
accessories used in connection with the Product.
6. This warranty covers only NEC Corporation of America -supplied components.
Service required as a result of third party components is not covered under this
warranty, including third-party software even if it is distributed by NEC.
What NEC Corporation of America Will and Will Not Pay For
NEC Corporation of America will pay labor and material expenses for covered
items, but NEC Corporation of America will not pay for the following:
1. Removal or installation charges.
2. Payment of shipping related charge incurred in returning the Product for
warranty repair.
3. Costs of initial technical adjustments (set-up), including adjustment of user
controls.
How You Can Get Warranty Service
Express5800/A2000 Series NECCare Customers in the continental U.S. and
Canada have one phone number to use when calling for technical support or
hardware repair on their servers. Calls for initiating a repair request should be
made by calling 1-877-632-0064. Be prepared to provide the Serial Number of
your server to NEC for quick response.
For easy reference, write down your Serial Number here and keep this
document in a safe and accessible location.
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