Warranty Guide

A2000 Series Enterprise Server Platinum Warranty
2. Payment of shipping related charge incurred in returning the Product for
warranty repair.
3. Costs of initial technical adjustments (set-up), including adjustment of user
controls.
How You Can Get Warranty Service
Express5800/A2000 Enterprise Series Server NECCare Customers in the
continental U.S. and Canada have one phone number to use when calling for
technical support or hardware repair on their servers. Calls for initiating a repair
request should be made by calling 1-877-632-0064 or via email;
[e-mail] . Be prepared to provide the Serial Number of your
server to NEC for quick response.
For easy reference, write down your Serial Number here and keep this
document in a safe and accessible location.
SN________________________________________________
When arranging for a hardware repair, you will speak with a trained technician.
The technician will determine whether you have a hardware or software failure
and then will provide you with the appropriate service options.
On-Site Service
If NEC requires and authorizes on-site service for your repair, a qualified
technician will arrive at your location on the Next Business Day from the time of
dispatch. If you are located outside of a service coverage area, travel charges
will be applied.
RMA (Return Material Authorization)
All parts or systems returned to NEC must be accompanied with an RMA (Return
Material Authorization) number. To obtain an RMA number for your products
return, please contact NEC’s Technical Support line at 1-877-NEC-0064.
Limitation of Damages and Implied Warranties
NEC Corporation of America's sole liability for any defective product is limited to
the repair or replacement of the product at our option. NEC Corporation of
America shall not be liable for:
1. Damage to other property caused by any defects in this product,
damages based upon inconvenience, loss of use of the product, loss of
time or data, commercial loss; or
2. Any other damages of any kind.