NECCare TM NECCare Platinum/A2000 Series Enterprise Server Service and Warranty Guide A2020/A2040 Series ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Proprietary Notice and Liability Disclaimer A2000 Series Enterprise Server Platinum Warranty
The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation of America, (“NEC”) and/or its licensors. NEC Corporation of America and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Table of Contents INTRODUCTION ..................................................................................................................... 4 WARRANTY REGISTRATION .................................................................................................... 4 PROGRAM HIGHLIGHTS .......................................................................................................... 4 REGISTERED LIMITED WARRANTY.................................................................................
Introduction NEC Corporation of America, “NEC”, offers one of the strongest warranty programs in the computer industry. This document will focus on the NECCare Platinum/A2000 Warranty program for the Express5800/A2000 Series Enterprise Servers. Warranty Registration For efficient service, register your system online at: http://www.necam.
The parts pool3 for Platinum Maintenance and Support are stocked after the receipt of Customers’ purchase order by NEC. Lead-time is dependent on parts availability. NEC will inform Customer by email when parts are in place. 24x7 Email Alert Monitoring o Must have access to access to active email application.
Who is Protected? This warranty may be enforced only by the original purchaser of the Product and is not transferable. What is Covered and What is Not Covered? Except as specified below, this warranty covers all defects in material or workmanship in this Product. The following are not covered by this warranty: 1. Any Product that is not distributed in the U.S.A., Puerto Rico or Canada by NEC Corporation of America. 2. Any Product that has been removed from the U.S.A., Puerto Rico or Canada. 3.
2. Payment of shipping related charge incurred in returning the Product for warranty repair. 3. Costs of initial technical adjustments (set-up), including adjustment of user controls. How You Can Get Warranty Service Express5800/A2000 Enterprise Series Server NECCare Customers in the continental U.S. and Canada have one phone number to use when calling for technical support or hardware repair on their servers.
NEC CORPORATION OF AMERICA MAKES NO OTHER EXPRESS WARRANTY WITH RESPECT TO THIS PRODUCT. ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION TO THE TERM OF THE EXPRESS WARRANTY STATED HEREIN. LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES UNDER ANY WARRANTIES IS EXCLUDED TO THE EXTENT PERMITTED BY LAW.
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