System Release Notes Express5800/320Lc System Release Notes PN: 455-01816-000
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Express5800/320Lc System Release Notes The Express5800/320Lc System Release Notes provide up-to-date information on your system. These notes also provide additional valuable information about your system that was not included in the user’s guide at the time of its release. Please read these notes in their entirety. CONTENTS Introduction ............................................................................................................................................2 Operating System ............
Introduction These System Release Notes cover the following topics: Operating System Advisories Precautions Notes Operating System The following general comments apply to this server. Versions of the Network Operating Systems tested and recommended are: ⎯ Microsoft Windows® 2003 Enterprise Edition. Microsoft Windows® 2000, NT© 4.0, and FT Linux are not supported. Advisories EXPRESSBUILDER The following advisory applies to EXPRESSBUILDER.
Do not perform Device Manager "Scan for Hardware Changes" while performing a backup, otherwise the backup may fail. The keyboard and mouse may not respond during a BIOS online update. Once the BIOS is completely updated, keyboard/mouse functionality is restored. When removing the USB diskette drive from the system, use “Add/ Remove Hardware” in the Control Panel. If the USB diskette drive is not cleanly removed, the keyboard and/or mouse may not respond.
If you have computers that communicate with the EXPRESS5800/320Lc Series server using TCP/IP protocols, you must make several configuration settings to the server to allow communications without interruptions. These TCP/IP configuration settings must also be made to all systems connected to the EXPRESS5800/320Lc server via the network. For other operating systems, consult your operating system documentation to determine the equivalent procedure(s).
When backup software is installed and a PCI module needs to be serviced, terminate the backup software service before replacing PCI modules. Precautions The following are precautions and limitations of the ft control software Version 3.0 for the Express5800/320Lc/Lc-R. Please read the list of notices below carefully to ensure that they are followed. 1.
Note: Disk signature as mentioned above, refers to the signature that is written to the hard disk, which allows for its use on the Windows operating system. 3. POWER switch lamp during auto-operation with UPS When a UPS regulates the power supply of the server automatically, the POWER switch, which becomes lit, may differ from before shutdown. This is due to the AC ON timing of each module. This will not affect any functions or any operations of the NEC Express5800/ft series system.
4. Notice when using backup application software Do not perform "Scan for hardware changes" in the device manager while performing backup. The backup job may fail if hardware is scanned during the backup process. 5. Connection of 8-port server switch unit (SSU) Mouse devices and keyboards of other computers connected to the 8-port SSU may stop responding while the NEC Express5800/ft series server boots or shuts down.
6. Cautions when running on-line update of the system BIOS The mouse and keyboard may stop responding temporarily when running the online system BIOS update from the “ft server utility”, or the “NEC ESMPRO Manager”. They will automatically be restored after the updating of the system BIOS is completed. 7.
9. Cautions regarding [Enable automatic module start.] option in the ft server utility The duplication of the PCI modules may not be performed properly if the automatic startup is disabled by unchecking [General]-[System Settings]-[Enable automatic module start.] option in the ft server utility. Especially when the optional boards are installed. Keep the automatic startup enabled. Note: Do not uncheck this item.
When this status appears, follow the steps show below and restore the proper status. 1) Start the [Start]-[Administrative Tools]-[Services]. 2) Right-click on the Stratus ftServer Storage Manager, and execute Restart. Note: This caution applies only to 320Lc/Lc-R with Rapid Disk Resync. 11. Cautions for the system booted In a very rare case, the duplications of the CPU/PCI modules stop when the server which “ft control software Ver.3.0 Update module No.001 FD” is not applied is started.
Description: The Stratus ftServer Provider Manager service hung on starting. 2. Event Source: Service Control Manager Event ID: 7022 Description: The Stratus ftServer Storage Manager service hung on starting. 3. Event Source: Service Control Manager Event ID: 7031 Description: The Stratus ftServer Maintenance and Diagnostics (MAD) service terminated unexpectedly. It has done this 3 time(s). The following corrective action will be taken in 0 milliseconds: Run the configured recovery program. 4.
1. Start [Start]-[Administrative Tools]-[Services], and right-click the following services and display properties. - Stratus ftServer Maintenance and Diagnostics(MAD) - Stratus ftServer Provider Manager - Stratus ftServer Storage Manager 2. Select “Dependencies” tab, and confirm the following components are added on “This service depends on the following system components”. - Plug and Play - Remote Procedure Call (RPC) - Windows Management Instrumentation - Confirm recovery program of service 1.
2) Environment variable “AllowRemovableMedia” setting Note) This setting is made on the Windows Server 2003 Recovery Console when the Windows Server 2003 Recovery Console is in use. This should be set everytime when the Recovery Console is started. 1. Start the Windows Server 2003 Recovery Console Regarding how to start the Recovery Console, refer to the following chapters in the User’s Guide(Setup) [TROUBLESHOOTING]-[System Repair] following chapters. [Preparation] [Starting up Recovery Console] 2.
Default setting Copy command Copy From HDD FD CD CD Copy To HDD HDD HDD FD HDD FD Basic disk Dynamic disk Copy available Copy available Copy available Copy not available Copy not available Copy not available Copy not available Copy not available Copy not available Basic disk Dynamic disk Copy available Copy available Copy available Copy available Copy available Copy available Copy available Copy available Copy available Copy available Copy not available After the setting Copy command Copy From
1. Click on [Start]-[Administrative Tools]-[Services]. 2. Right-click on [Stratus ftServer Maintenance and Diagnostics (MAD)] in the right pane of the displayed dialog. 3. Select [Restart] from the displayed menu, and restart the service. Also, in case that the LEDs become abnormal in the system running, follow the above procedures and confirm that the LEDs light correctly. Notes The following are notes for errors during system boot.
Normal oparation OS boot PCI module 1 PCI module 2 PCI module 1 Mirrored disks Error on OS disk PCI module 2 CPU module 1 CPU module 1 CPU module 2 CPU module 2 10 min later INACCESSIBLE BOOT DEVICE occurs Boot pair change OS reboot Mirror resynchronization when no fatal error on DISK PCI module 1 PCI module 1 PCI module 2 PCI module 2 CPU module 1 CPU module 1 CPU module 2 CPU module 2 Figure 1.
