Server Care Guide

4
ServerCare Service
Alteration, repair or attempted repair by anyone not
authorized by NEC Corporation of America.
Any shipment o f the Product (claims must be
presented to the carrier).
Improper installation or removal of the Product.
Any o ther cause that does not relate to a Product
defect.
5. Cartons, carrying cases, external cabinets, magnetic or
digital tapes, or any accessories used in connection with
the Product.
6. This warranty covers only NEC Corporation of America -
supplied components. Service required as a result o f third
party components is not covered under this warranty,
including third-party software even if it is distributed by
NECAM.
What NEC Corporation of America Will Pay For and what NEC Corporation of America Will
Not Pay For
NEC Corporatio n of America will pay labor and material
expenses for covered items, but NEC Corporation of America
will not pay for the following:
1. Removal or installation charges.
2. Costs of initial technical adjustments (set-up), including
adjustment of user controls.
3. Payment of shipping and related charges incurred in
returning the Product for warranty repair.
How You Can Get Warranty Service
Express5800/FT ServerCare customers in the continental U.S.
and Canada have one phone number to use when calling for
technical support or hardware repair on their Express5800/FT
server. Calls for initiating a repair request can be made
Monday through Friday from 8AM 5PM local time by
calling:
1-866-269-1239