ServerCare Express5800/FT Server Service Warranty Program sm ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
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Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation of America, (“NECAM”) and/or its licensors. NEC Corporation of America and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
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Contents Introduction........................................................................................................................ 1 Program Highlights............................................................................................................ 1 Warranty Registration........................................................................................................ 2 Service and Support Options ...................................................................................
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1 Introduction NEC Corporation of America, “NECAM”, offers one of the strongest warranty programs in the fault tolerant computer industry. For the E XPRE S S 5800/FT Server, you receive NEC Corporation of America’s standard one-year limited warranty upon registration. The ServerCare Service Warranty Program is described in the following sections.
2 Warranty Registration You must register your system online at: http://www.necam.com/registration Upon receipt of the registration information, you will be registered for ServerCare Service. Registration automatically registers your system for the program, providing you with product updates and program information. Service and Support Options Once registered for the ServerCare Service Support program, NEC Corporation of America offers a variety of optional service and support programs.
3 Registered Limited Warranty NEC Corporation of America warrants this Product to be free from defects in material and workmanship, and agrees to repair or replace any part of the enclosed unit that proves defective under these terms and conditions. If service requires the replacement of any parts, components, or modules, the replacement items become the property of Customer and the replaced items become the property of NECAM.
4 ♦ Alteration, repair or attempted repair by anyone not authorized by NEC Corporation of America. ♦ Any shipment of the Product (claims must be presented to the carrier). ♦ Improper installation or removal of the Product. ♦ Any other cause that does not relate to a Product defect. 5. Cartons, carrying cases, external cabinets, magnetic or digital tapes, or any accessories used in connection with the Product. 6. This warranty covers only NEC Corporation of America supplied components.
5 When arranging for a hardware repair, you will speak with a trained technician. The technician will determine whether you have a hardware or software failure and then will provide you with the appropriate service options. If appropriate, you will be given instructions on how to return your CRU part in a NECAM supplied box. You may be given a reference number that you should retain for your records.
6 Note: Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not allow limitations on ho w long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and province to province.
7 It’s quick and convenient to register your new NEC Corporation of America Express5800/FT Server so that you’ll receive the fastest service and support we have to offer. It’s easy! To register online, just go to: http://www.necam.
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