N8800-057F/058F NEC Express5800/320Lb/320Lb-R User's Guide 1st Edition Updated 03-2005 856-124161-901-A
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 Series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them; such components are labeled warning. This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger depending on the degree.
SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of an injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein. Indicates a risk of losing eyesight due to laser beam. Indicates a risk of an injury or damage to physical assets due to a hazardous material.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Trademarks NEC ESMPRO, NEC EXPRESSBUILDER, and NEC Express5800/ft series are trademarks of NEC Corporation. Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation. Xeon is a trademark of Intel Corporation in the United States. Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Adobe Systems Incorporated.
(4) All efforts have been made to ensure the accuracy of all information in this manual. If you find any part unclear, incorrect, or omitted in this manual, contact the sales agent where you purchased this product. (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above. PREFACE Welcome to the NEC Express5800/ft series.
ii ABOUT THIS USER'S GUIDE This User's Guide helps a user to properly setup and use the product. Consult this guide to ensure safety as well as to cope with trouble during a system setup and daily operation. Keep this manual handy. This User's Guide is intended for users who have a good knowledge on the basic use of Linux operating systems and general I/O devices such as a keyboard and mouse. How to Use This User's Guide This guide consists of eight chapters and appendices.
iii Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols describe at the beginning. IMPORTANT: Important points or instructions to keep in mind when using the server or software CHECK: Something you need to make sure when using the server of software TIPS: Helpful information, something useful to know Accessories This product is shipped with various accessories.
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v CONTENTS PREFACE......................................................................................................................................vii ABOUT THIS USER'S GUIDE ......................................................................................................ii Chapter 1 Precautions for Use ..................................................................................... 1-1 WARNING LABELS ...........................................................................................
vi Chapter 4 System Configuration .................................................................................. 4-1 SYSTEM BIOS ~ SETUP ~ ........................................................................................................ 4-2 Starting SETUP Utility ............................................................................................................ 4-3 Description of On-Screen Items and Key Usage .....................................................................
vii Chapter 7 Troubleshooting ........................................................................................... 7-1 TO LOCATE THE ERRORS........................................................................................................7-2 ERROR MESSAGES ...................................................................................................................7-3 Error Messages by LED Indication ..........................................................................................
viii Setup of Optional PCI Board................................................................................................. 8-43 Appendix A Specifications ........................................................................................... A-1 Appendix B I/O Port Address.......................................................................................
Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.
1-2 WARNING LABELS Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or damage these labels). If some label is missing, about to peel off, or illegible, contact your sales agent. The figures below show locations of the labels on tower model and rack-mount model servers.
1-3 Label A Label B Label C Label E Label D
1-4 Rack-mount Model Label A Label B Label C Label D Label E
1-5 Label A Label B Label C Label E Label D
1-6 PCI/CPU Modules PCI Module Label A External View Label B Internal View CPU Module Label A External View
1-7 Label B Internal View Label A Label B
1-8 PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely. Read this section carefully to ensure proper and safe use of the server. For symbol meanings, see "SAFETY INDICATIONS" described in the previous section. General WARNING Do not use the equipment in an operation where human lives are involved or high reliability is required.
1-9 CAUTION Prevent water or foreign objects from getting into the equipment. Do not let water or foreign objects (e.g., pins or paper clips) enter the equipment. There is a risk of a fire, electric shock, and breakdown. When such things accidentally enter the equipment, immediately turn off the power and unplug the cord. Contact your sales agent instead of trying to disassemble it yourself.
1-10 Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe. There is a risk of a gas explosion. CAUTION Do not plug the cord in a nonconforming outlet. Use a wall outlet with specified voltage and power type. Otherwise, there is a risk of a fire or current leakage.
1-11 Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the equipment. Be sure to power off the equipment and unplug its power cords from the wall outlet before installation/relocation. All voltage is removed only when the power cords are unplugged. CAUTION Do not hold the front bezel to lift the equipment. The equipment weighs around 70 kg (depending on its hardware configuration).
1-12 CAUTION Do not connect any interface cable with the power cord of the server plugged to a power source. Make sure to power off the server and unplug the power cord from a power outlet before installing/removing any optional internal device or connecting/disconnecting any interface cable to/from the server. If the server is off-powered but its power cord is plugged to a power source, touching an internal device, cable, or connector may cause an electric shock or a fire resulted from a short circuit.
1-13 Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the CD-ROM drive The CD-ROM drive uses a laser beam. Do not look or insert a mirror inside while the system is on. A laser beam is invisible; if your eyes get exposed to it, there is a risk of losing eyesight.
1-14 During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works. There is a risk of malfunction and injuries. Do not touch the equipment when it thunders. Unplug the equipment when it threatens to thunder. If it starts to thunder before you unplug the equipment, do not touch the equipment and cables. There is a risk of a fire or electric shock. Keep animals away. Animal’s waste or hair may get inside the equipment to cause a fire or electric shock.
1-15 Rack-mount Model CAUTION Do not attempt to install the server yourself. To avoid a risk of injuries, users should not attempt to install the equipment into a rack. Installation should be performed by trained maintenance personnel. < For Maintenance Personnel Only > Do not remove and carry the equipment with modules mounted. When you remove this product from the rack and carry it, remove all modules that are mounted first.
1-16 For Proper Operation Observe the following instructions for successful operation of the server. Failure to observe them could lead to malfunction or breakdown. Perform installation in a place where the system can operate correctly. For details, see the separate volume “User’s Guide (Setup)”. Before turning off the power or ejecting a disk, make sure that the access LED is off. When you have just turned off the power, wait at least 30 seconds before turning it on again.
1-17 Make sure that your options are compatible with the system. If you attach any incompatible option, there is a risk of malfunction that could lead to a breakdown. It is recommended to use NEC's genuine option products. Some competitors’ products are compatible with this server. However, servicing for trouble or damage resulting from such a product will be charged even within the warranty period.
1-18 TRANSFER TO THIRD PARTY When you transfer (or sell) the product or its included items, you must observe the following: Server Attach this User's Guide to the server you are transferring (or selling) to a third party. IMPORTANT: Data remaining on hard disk: When you transfer your server, you are responsible for erasing important data stored on its hard disk (e.g., customer information, accounting information); you must be careful to prevent such data from leaking out to outsiders.
1-19 DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dispose of the main unit, hard disk drive, floppy disks, CD-ROMs, optional boards, etc., you need to observe your local disposal rules. For details, ask your municipal office. IMPORTANT: For disposal (or replacement) of batteries on the motherboard, consult with your sales agent. If data remains on the hard disk, backup data cartridges, floppy disks, or other writable media (such as CD-R and CD-RW), it could be restored and reused by outsiders.
1-20 IF SYSTEM TROUBLE IS SUSPECTED Before sending the equipment for repair, try the following: 1. Check if its power cord and connection cables are attached correctly. 2. See “Error Messages” in Chapter 7 to check if there is a relevant symptom. If yes, take measures as instructed. 3. Certain software programs are required for operation of NEC Express5800/ft series. Check if these programs are properly installed. 4. Use a commercially available anti-virus program to check the server.
1-21 Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor. This “good” work posture can minimize muscle tension caused by sedentary work.
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Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want to know about certain components and how to operate them.
2-2 General Description STANDARD FEATURES High performance Intel® Xeon ™ Processor (2.
General Description 2-3 The NEC Express5800/ft series achieves fault-tolerant high-availability in a space-saving form factor by incorporating redundant hardware module pairs in a single chassis. These modules work in synchronous tight lockstep while constantly making comparisons with each other and detecting anomalous diversions in operation.
2-4 General Description NEC Express5800/ft series mainly provides the following advantages: Highly fault-tolerant processing and I/O subsystems NEC Express5800/ft series use redundant hardware and software to assure server operation even if one module suffers trouble with its processor, memory, I/O (including trouble related to the I/O controller), disk drive, or Ethernet adapter.
General Description 2-5 Local and remote management NEC Express5800/ft series uses NEC ESMPRO as a server management tool. This tool uses a GUI that enables monitoring and setting of NEC Express5800/ft series. NEC ESMPRO can be used both locally and remotely on work station PCs or server PCs. syslog function When troubles etc., are detected on NEC Express5800/ft series, they will be recorded in syslog.
2-6 General Description NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: Front View Tower model Rack-mount model
General Description 2-7 1 2 3 4 5 6 7 8 9 10 Front bezel A door that covers internal components. You can lock it with the included security key. Key slot Insert the security key in this slot to unlock the front bezel. Stabilizers Parts for stabilizing a tower-model unit. Casters Wheels for moving a tower-model unit. BMC status LED See “LEDs” in this chapter for details. PCI module status LED 1 See “LEDs” in this chapter for details. PCI module status LED 2 See “LEDs” in this chapter for details.
2-8 General Description Front View (inside) Tower model Rack-mount model
General Description 2-9 1 2 3 4 5 6 7 8 9 PCI module (for group 1) A module that includes a PCI board and LAN controller. PCI module (for group 2) A module that includes a PCI board and LAN controller. CPU module (for group 1) A module that includes a CPU (processor) and memory (DIMM). CPU module (for group 2) A module that includes a CPU (processor) and memory (DIMM). POWER switch A switch for turning on/off power to the system. The POWER switch on the primary PCI module will be lit.
2-10 General Description Rear View CPU module (for Group1) PCI module (for Group2) PCI module (for Group1) CPU module (for Group2) Tower model PCI module (for Group1) PCI module (for Group2) CPU module (for Group1) CPU module (for Group2) Rack-mount model
General Description 2-11 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Serial port A connector Connected to a device that has a serial interface. For maintenance use only. AC inlet B (for Group1) PC socket for plugging a power cord (for Group1). If you desire to make the PCI module for Group1 primary, use this inlet to connect the power cord first. Serial port B connector Connected to a device that has a serial interface. For maintenance use only.
2-12 General Description CPU Module Group 1 and group 2 have the same configuration.
General Description 2-13 CPU module board Group 1 and group 2 have the same configuration. 1 2 3 4 5 6 Cooling fan connector LED connector Power connector CPU socket #2 CPU socket #1 DIMM sockets (Slots #1 to #6 from left. Add memory modules in pairs: #1 and #2, #3 and #4, #5 and #6.) *This section only describes connectors that are used for replacing parts or upgrading. Other connectors have been setup before shipment.
2-14 General Description PCI Module Group 1 and group 2 have the same configuration. 1 2 3 4 5 6 7 8 9 Cooling fan Power unit AC inlet (in the back) The AC cable in the module which is connected to the AC inlet cannot be used for other purposes.
General Description 2-15 PCI module board Group 1 and group 2 have the same configuration.
2-16 General Description LEDs This section describes indications and meanings of the LEDs on NEC Express5800/ft series. Refer to pages 2-6 through 2-11 for the locations of each LED. POWER LED The POWER switch of the PCI module also functions as a POWER LED. When power is supplied to the modules, POWER LED on the primary side will illuminate (the switch also works on the primary side alone).
General Description 2-17 LED indications Primary Secondary Amber Off Amber (blinking every 1 second) Off Description Action Detected a fatal temperature error. If LCD displays some error message, refer to the error message list (see Chapter 7). Check if dust is accumulated on internal fans and confirm that the fan cables are connected firmly. If the message does not disappear, contact your sales agent. Contact your sales agent. Detected a fatal voltage error.
2-18 General Description LED indications Primary Secondary Red Red Description Action BMC is being dumped. Wait for a while. After a while, the BMC status LED on the primary will go off. Check if both PCI modules are connected correctly. Confirm that screws are fixed firmly. If the indication does not change, contact your sales agent. Both BMCs are out of order. *1 The status of green, green (blinking every second), amber, amber (blinking every second), or off.
General Description 2-19 PCI Module Status LEDs 1/2 Disk Access LED The PCI module has three LEDs. Combined, the three LEDs show the status of the PCI modules and hard disks. See “NAMES AND FUNCTIONS OF COMPONENTS” (page 2-6) for the locations of LEDs. (1) Status LED 1 of both PCI modules are off PCI#1 PCI#2 Status DISK Status DISK Description LED 2 Access LED 2 Access LED LED Green Green/ Green Green/ Both PCI modules Off Off operate normally in * * duplex mode.
2-20 General Description PCI#1 PCI#2 Status DISK Status DISK Description LED 2 Access LED 2 Access LED LED Green Green/ Amber Green/ i) There is an error in Off Off the option PCI board or * * the PCI module board connected or mounted on PCI module 1. ii) There is an error in the devices connected to the option PCI board connected or mounted on PCI module 1. (including the cable disconnection) iii) The LAN cable connected or mounted on PCI module 1 is disconnected.
General Description 2-21 (2) Status LED 1 of both PCI modules are red PCI#1 PCI#2 Status DISK Status DISK Description LED 2 Access LED 2 Access LED LED Off Off Off Off On standby (AC power is supplied through the cord, but the system has not been powered on yet.) Green Off Off Off The PCI module 1 is performing diagnosis (Diag). Off Off Green Off The PCI module 2 is performing diagnosis (Diag).
2-22 General Description PCI#1 PCI#2 Status DISK Status DISK Description LED 2 Access LED 2 Access LED LED Green Off Off Off The PCI module 1 is performing diagnosis (Diag). AC power is not supplied to the PCI module 2. (4) Status LED 1 of only PCI module 2 is red PCI#1 PCI#2 Status DISK Status DISK Description LED 2 Access LED 2 Access LED LED Amber Amber Off Off The PCI module 2 is on standby (The PCI module 2 has not been powered on yet.) The PCI module 1 operates in simplex mode.
General Description 2-23 CPU Module Status LEDs 1/2 The CPU module has two LEDs. Combined, the two LEDs show the status of CPU modules: See “NAMES AND FUNCTIONS OF COMPONENTS” (page 2-6) for the locations of LEDs. CPU#1 CPU#2 Description Status Status Status Status LED1 LED2 LED1 LED2 Off Green Off Green The CPU module operates normally in duplex mode. Off Amber Red Off The CPU module 2 is on standby (The CPU module 2 has not been powered on yet.) The CPU module 1 operates in simplex mode.
2-24 General Description CPU#1 CPU#2 Description Status Status Status Status LED1 LED2 LED1 LED2 Off Amber Off Off AC power is not supplied to the CPU module 2. The CPU module 1 operates in simplex mode. Off Off Red Green Red Green Off Off Red Off Red Off Red Green Red Off Red Off Red Green Red Red Amber Amber Off Off Amber Off Off Off Amber Off Red Red Amber Amber AC power is not supplied to the CPU module 1. The CPU module 2 is performing diagnosis (Diag).
General Description 2-25 PCI Board Slot Status LEDs (P1, P2, P3) To show the status of PCI board slots, each PCI module has three status LEDs. LED indications Off Amber Red Description Action PCI board is mounted correctly and operates in duplex mode. The PCI board is not mounted; is mounted incorrectly; or power is not supplied. The system operates normally. The PCI board is mounted correctly and operates in simplex mode. Although the PCI board is mounted, it may be offline or not be working.
2-26 General Description TIPS: When there are many accesses, the access LED will blink frequently. Check if the LED blinks in green when the number of accesses decreases, or if it is green when there are no accesses anymore. When you power on NEC Express5800/ft series and the access LEDs do not illuminate green, remount the hard disks.
General Description 2-27 LAN Connector LEDs Two LAN ports (connectors) located in the back have two LEDs each. • 100/10 LED (LAN connector 2), 1000/100/10 LED (LAN connector 1) These LEDs show the transfer rate of the network that is being connected. LED indications Amber Off LAN connector 1 1000/100/10 Operating as 1000BASE-T. LAN connector 2 100/10 Operating as 100BASE-TX. Operating as 100BASE-TX or 10BASE-T. Operating as 10BASE-T.
2-28 General Description BASIC OPERATION This section describes basic operation procedures of NEC Express5800/ft series. Locking and Unlocking the Front Bezel The front bezel covers built-in components of the server such as the POWER switch, CD-ROM drive, and hard disks. The tower model server has a door-type bezel (it can also be detached). The rack-mount model server has a cover-like detachable bezel. You need to open the front bezel when you access the POWER switch, CD-ROM drive or hard disk.
General Description 2-29 Rack-mount Model The rack-mount model server is equipped with a detachable front bezel. Detach Follow the steps below to detach the front bezel: 1. Insert the security key into the slot and turn it with a little pressure to release the lock. Release Lock 2. Hold the right side of the front bezel lightly and pull it open. 3. Detach the bezel from the main unit by sliding it to the left a little to disengage the tabs from the frame.
2-30 General Description Power ON To power on NEC Express5800/ft series, press the POWER switch located on the front panel. Follow the steps below to turn on the power. (A rack-mount model is shown here for convenience of explanation. However, the steps are the same for a tower model except that the modules are mounted vertically.) 1. Power on the display unit and other peripheral devices connected to the server.
General Description 2-31 Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. 1. Perform a proper shutdown process from Linux for NEC Express5800/ft series. Press the POWER switch to turn off the power. 2. Power off all peripheral devices.
2-32 General Description POST Check POST (power-on self test) is a self-test function stored on the motherboard of NEC Express5800/ft series. When you power on the server, POST will start automatically to check the motherboard, ECC memory modules, CPU modules, keyboard, mouse, etc. It also shows startup messages for various BIOS setup utilities. According to the factory default settings, the “NEC” logo appears on the display while POST is being performed. (To view POST’s details, press Esc.
General Description 2-33 Flow of POST This section walks you through how POST is performed. 1. When you power on the system, one selected CPU/PCI module will start up. POST will be performed on this selected CPU/PCI module. 2. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted. The memory check may take a few minutes to complete depending on the server’s memory size.
2-34 General Description 7. Upon completion of POST, the password entry screen appears prior to OS startup. The password entry screen will appear after the normal termination of POST only if you have set a password in the BIOS setup utility “SETUP.” You can enter a password up to three times. If you enter an incorrect password three times, the startup will be unsuccessful. In this case, turn off the power and then turn it on again after waiting 30 seconds to boot the server.
General Description 2-35 Floppy Disk Drive A USB floppy disk drive is attached to the main unit. It allows you to read and write (save) data using floppy disks. The USB floppy disk drive accepts the following types of floppy disks: 2HD floppy disk (1.44MB) 2DD floppy disk (720KB) Insert/Remove Floppy Disk Before inserting a floppy disk into the drive, make sure that NEC Express5800/ft series is on and that the drive’s USB cable is connected to the USB connector at the back of the server.
2-36 General Description Use of Floppy Disk You may need to store important data on floppy disks. Since the floppy disk is a very delicate medium, you must handle it with extra care: Push the floppy disk gently into place. Attach the label on a proper position. Do not use a pencil or ballpoint pen to write on the disk. Do not open the protective shutter. Do not use the floppy disk in a dusty place. Do not place anything on the floppy disk.
General Description 2-37 CD-ROM Drive NEC Express5800/ft series has a CD-ROM drive on the front panel. It is a device used to read data from a CD-ROM (compact disc read-only memory). Compared to a floppy disk, a CD-ROM allows for larger volume and fast data readout. CAUTION Observe the following instructions to use the server safely. There are risks of a burn, injury, or damage to physical assets. For details, see PRECAUTIONS FOR SAFETY in Chapter 1. Do not leave the CD tray ejected.
2-38 General Description Use of CD-ROM Observe the following when you use a CD-ROM on NEC Express5800/ft series: As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that you can use a CD player to play it with this server. Be careful not to drop the CD-ROM. Do not bend or place anything on the CD-ROM. Do not attach labels on the CD-ROM. Do not touch the signal side (blank side). Place the CD-ROM gently on the tray with the printed side up.
Chapter 3 Linux Setup and Operation This chapter describes setup procedures to make NEC Express5800/ft series ready for use.
3-2 Linux Setup and Operation HARD DISK CONFIGURATIONS THAT CAN BE BUILT ON THE NEC Express5800/ft series In the NEC Express5800/ft series, all built-in disks need RAID configuration. Configure RAID 1 using software for the NEC Express5800/ft series. The hard disks on the same slot location of the PCI module configure RAID. In the following figure, disks in Slot 1, Slot 2 and Slot 3 of Group 1 are paired with disks in Slot 1, Slot 2 and Slot 3 of Group 2 respectively to configure RAID.
Linux Setup and Operation 3-3 Perform operations for built-in SCSI disks, such as mounting a disk, to devices (md) for RAID by software. With the standard configuration at the time of shipment, the SCSI disks are inserted to the slot 1 of the PCI modules for Group 1 and Group 2.
3-4 Linux Setup and Operation REPLACING 3.5-INCH HARD DISK DRIVE Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new device with the server powered-on. How to Locate Failed Disks This section describes a procedure to locate failed disks. 1. Open [Data Viewer] from ESMPRO Manager. If trouble occurs, the color changes from green to red. In this case, you will notice that there is trouble with both the SCSI Enclosures (ID: 41) and (ID: 42). 2.
Linux Setup and Operation 3-5 3. See the path information in [General Information] of [SCSI Slot (ID: 41/1)]. It shows that PCI module, SCSI adapter, and SCSI bus are 10, 5, and 0, respectively. This allows you to find that SCSI Slot (ID: 41/1) belongs to Group 1. SCSI slots under SCSI Enclosure (ID: 41) correspond to Group 1. Therefore, Group 2 corresponds to SCSI slots under SCSI Enclosure (ID: 42). You will find that the failed disk located in the SCSI slot (ID: 41/2) is the second disk of Group 1.
3-6 Linux Setup and Operation Restoring Redundant Configuration Manually This section describes procedure to change the built-in disk on which failures occurred and re-establish the dual configuration of hard disks. IMPORTANT: You need to log in the system as a root user to perform this operation. While recovery operation of RAID, the status of two disks configuring RAID become “RESYNCING” or “RECOVERY” to build RAID for a while. Do not stop or restart the system until that status is finished. 1.
Linux Setup and Operation 3-7
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Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
4-2 System Configuration SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions. Thus, you don't need to use the SETUP utility in most cases. However, you might wish to use the SETUP utility in the cases described below.
System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration. Press to enter SETUP Press to enter SETUP, Press to Network You may see either of the following messages at bottom left on the screen when POST terminates.
4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu Setup item menu Online help window Indicates there are submenus Parameter (high-lights upon selection) menu Explanation of key function menu Cursor (↑, ↓): Cursor (←, →): – and +: Enter Esc F1: F9: F10: Selects an item on the screen. The highlighted item is currently selected.
System Configuration 4-5 Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. Link with Management Software To use the management PC with "NEC MWA" installed for remote operations Remote operation via LAN Select [Advanced] → [Advanced] → [RomPilot Support] → [Enabled]. Remote operation via direct connection using cross cable Select [System Hardware] → [Console Redirection] → [Console Connection] → [Direct].
4-6 System Configuration Security To set passwords on the BIOS level Select [Security] → [Set Supervisor Password] and enter a password. Set Supervisor password first, then User password. To enable/disable the POWER switch Select [Security] → [Power Switch Mask] → [Unmasked]. Select [Security] → [Power Switch Mask] → [Masked]. IMPORTANT: Masking the POWER switch disables forced shutdown (see Chapter 4) as well as power on/off using the POWER switch.
System Configuration 4-7 Memory To check the installed memory (DIMM) status Select [Advanced] → [Memory Information] and check the status indications. Saving the Configuration Data To save the BIOS configuration data Select [Exit] → [Save Changes & Exit] or [Save Changes]. To discard changes to the BIOS configuration data Select [Exit] → [Exit Without Saving Changes] or [Load Previous Value].
4-8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security System Hardware Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu. Main Start the SETUP utility to display the Main menu.
System Configuration 4-9 Available options in the Main and descriptions are listed below. Option Processor Type Processor Speed Parameter Intel® Xeon™ Processor 2.40GHz Cache RAM 512KB System Memory 584KB Extended Memory (Extended memory size) (Version of BIOS) BIOS Version System Time System Date Language Primary Master HH:MM:SS MM/DD/YYYY [English (US)] Français Deutsch Italiano Español CD-ROM Description Indicates the type of the installed CPU (view only).
4-10 System Configuration Advanced Move the cursor onto "Advanced" to display the Advanced menu. Phoenix BIOS Setup Utility Main Advanced Security System Hardware Boot Exit Item Specific Help Advanced Processor Information Memory Information Peripheral Configuration Monitoring Configuration Option ROM Keyboard Features F1 Help Esc Exit Select Item Select Menu Select Advanced options.
System Configuration 4-11 Advanced Select "Advanced" on the Advanced menu to display the following screen. Phoenix BIOS Setup Utility Advanced Advanced Boot-time Diagnostic Screen: RomPilot Support: POST Error Pause: Item Specific Help Display the diagnostic screen during POST instead of the Logo. The boot-time diagnostic screen is redirection or rompilot is enabled.
4-12 System Configuration Processor Information Select "Processor Information" on the Advanced menu to display the following screen. Phoenix BIOS Setup Utility Advanced Processor Information Processor 1 Type: Processor 2 Type: F1 Help Esc Exit Item Specific Help xxxxxxxx xxxxxxxx Select Item Select Menu -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save Changes & Exit See the table below for setup options on the screen.
System Configuration 4-13 Memory Information Select "Memory Information" on the Advanced menu to display the following screen. See the table below for setup options on the screen. Option DIMM #1- #6 Size DIMM #1- #6 Speed Parameter – – Description Indicates the size of memory installed on DIMMs 1 (#1) to 6 (#6). "None" indicates no DIMM installed (view only). Indicates the type of DIMM (DDR200/DDR266) installed on DIMMs 1 (#0) to 6 (#6). "None" indicates no DIMM installed (view only).
4-14 System Configuration Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen. Phoenix BIOS Setup Utility Advanced Peripheral Configuration Serial Port A: Serial Port B: F1 Help Esc Exit Disables serial port 1 or sets the base address/IRQ of serial port 1.
System Configuration 4-15 Monitoring Configuration Select "Monitoring Configuration" on the Advanced menu to display the following screen.
4-16 System Configuration Option POST Pause Monitoring Time-out Parameter 1 - [3] - 20 Description Specify the POST monitoring time period during boot-up restriction. Your Setting [ ]: Factory-set IMPORTANT: When connecting a Fibre Channel disk array device, change the set value of “Boot Monitoring Time-out Period” depending on the wait time for the completion of the Fibre Channel disk array device initialization.
System Configuration 4-17 See the table below for setup options on the screen. Option On Board SCSI On Board LAN 1, 2 PCI Slot 1 - PCI Slot 3 Parameter Disabled [Enabled] Disabled [Enabled] Disabled [Enabled] Description Enable or disable expansion of SCSI BIOS on the motherboard. LAN1: Enable or disable 10/100BASE LAN controller on the motherboard. LAN2: Enable or disable 1000BASE Enable or disable BIOS on a device (board) connected to the PCI bus. Select "Enabled" for the graphic accelerator board.
4-18 System Configuration Keyboard Features Select "Keyboard Features" on the Advanced menu to display the following screen. The NumLock submenu allows you to make keyboard settings. Phoenix BIOS Setup Utility Advanced Keyboard Features NumLock: Key Click: Keyboard Auto-repeat Rate: Keyboard Auto-repeat Delay: F1 Help Esc Exit Select Item Select Menu [Auto] [Disabled] [10/sec] [1 sec] -/+ Change Values Enter Select Sub-Menu Item Specific Help Selects Power-on state for Numlock.
System Configuration 4-19 Security Move the cursor onto "Security" to display the Security menu. Phoenix BIOS Setup Utility Main Advanced Security System Hardware Boot Exit Item Specific Help Supervisor Password is User Password is Set Supervisor Password Set User Password Password on boot: Clear Clear [Enter] Enter [Disabled] Power Switch Mask: Option ROM Menu Mask: [Unmasked] [Unmasked] F1 Help Esc Exit Select Item Select Menu Supervisor Password controls access to the setup utility.
4-20 System Configuration IMPORTANT: User password setup is not available before Supervisor password setup. Do not set any password before installing the OS. See the table below for setup options on the screen.
System Configuration 4-21 System Hardware Move the cursor onto "System Hardware" to display the System Hardware menu. The table below lists options that you can specify on the System Hardware menu screen and their functions. To make a selection for "Thermal Sensor", "Wake On Event", and "Console Redirection", first select a desired option and press Enter to display its submenu. See the table below for setup options on the screen.
4-22 System Configuration The table below lists how selections for "AC LINK" determine the power status of the server when the power supply to the server restarts. State before powered off In service Out of service (DC power: Off) Forced shutdown * * Parameter Last State On Off Off Stay Off Off Off Off Power On On On On Pressing the POWER switch for over four seconds shuts down the power to the server.
System Configuration 4-23 Wake On Events Select "Wake On Events" on the System Hardware menu and press Enter to display the following screen. Phoenix BIOS Setup Utility System HardwareSystem Hardware Wake On Events Wake On LAN: F1 Help Esc Exit Item Specific Help Enables Wake On LAN support. [Enabled] Select Item Select Menu -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save Changes & Exit See the table below for setup options on the screen.
4-24 System Configuration Console Redirection Select "Console Redirection" on the System Hardware menu and press Enter to display the following screen. Phoenix BIOS Setup Utility System Hardware Console Redirection Serial Port Address: [Disabled] Baud Rate: Flow Control: Console Connection: [19.2K] [XON/XOFF] [Direct] F1 Help Esc Exit Select Item Select Menu -/+ Change Values Enter Select Sub-Menu Item Specific Help If enabled, the console will be redirected to this port.
System Configuration 4-25 ft Memory Select "ft Memory" on the System Hardware menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Size Start Address Parameter [0] - Description Size of ft Memory is specified (MB) Shows the start address of ft Memory (view only) Your Setting [ ]: Factory-set IMPORTANT: You cannot use this feature on NEC Express5800/ft series (Linux model). Use the server without changing the factory settings.
4-26 System Configuration Boot Move the cursor onto "Boot" to display the Boot menu. Phoenix BIOS Setup Utility Main Advanced Security System Hardware Boot Exit Item Specific Help ATAPI CD-ROM Drive + Removable Device + Hard Drive Network (IBA FE Slot 0130 v4110) F1 Help Esc Exit Select Item Select Menu -/+ Change Values Enter Select Sub-Menu Use < >or< >to select a device, then press <+> to move it up the list, or < >to move it down the list. Press to exit this menu.
System Configuration 4-27 Exit Move the cursor onto "Exit" to display the Exit menu. Phoenix BIOS Setup Utility Main Advanced Security System Hardware Boot Exit Item Specific Help Save Changes & Exit Exit Without Saving Changes Get Default Value Load Previous Value Save Changes F1 Help Esc Exit Exit System Setup and save your changes to CMOS.
4-28 System Configuration Get Default Value Select this option to restore all default values (factory-set values) of the SETUP utility. The following screen appears: Setup Confirmation! Load default configuration now? [Yes] [No] Select "Yes" to restore default values. Select "No" to return to the Exit menu screen. IMPORTANT: The default value slightly differs from the factory-set value. Check all setting values before restoring the default value.
System Configuration 4-29 SCSI BIOS ∼ FAST!UTIL ∼ For several settings of the SCSI controller on the motherboard, the SCSI BIOS utility "Fast!UTIL" is used. The SCSI BIOS utility can be started by simple keystrokes during execution of POST without use of a special start disk. The SCSI BIOS built in the server is set to the optimum at the shipment. Accordingly, the SCSI BIOS may not be changed by using this utility.
4-30 System Configuration Start Procedure Start Fast!UTIL in the procedure below: 1. Turn on the power of the server. The start message appears on a screen in the middle of POST. 2. Press Q and Ctrl together. Fast!UTIL is started. IMPORTANT: Press these keys before message "QLogic Adapter using IRQ number x" or later appears. QLogic Corporation QLA 1216x PCI SCSI ROM BIOS Version X.XX Copyright (C) QLogic Corporation 1993-2001 All rights reserved. www.qlogic.
System Configuration 4-31 4. Select the proper adapter. IMPORTANT: The adapter "QLA12160 Ultra3 2000" is used for built-in hard disk. Do not select it. Highlight the displayed item with the cursor keys and press Enter. Select Host Adapter Adapter Type I/O Address QLA12160 Ultra3 xxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxx 2000 xxxx xxxx The display returns to "Fast!UTIL Options." The name of the selected host adapter appears at the upper left corner of the screen.
4-32 System Configuration Configuration Settings If you select "Configuration Settings" from the "Fast!UTIL Options" menu, the screen for setting the configuration appears.
System Configuration 4-33 SCSI Device Settings If you put the cursor on "SCSI Device Settings" with keyboard cursors (↓ and ↑) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the device connected to the host adapter appears. The table below shows the parameters of the setting items and their factory settings. IMPORTANT: The settings can be made for each SCSI bus.
4-34 System Configuration SCSI Bus Settings If you put the cursor on "SCSI Bus Settings" with keyboard cursors (↓ and ↑) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the SCSI bus of the host adapter appears. The table below shows the parameters of the setting items and their factory settings. IMPORTANT: The settings can be made for each SCSI bus.
System Configuration 4-35 Selectable Boot Settings If you put the cursor on "Selectable Boot Settings" with keyboard cursors (↓ and ↑) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the start from the device connected to the host adapter appears.
4-36 System Configuration Scan SCSI Bus If you select "Scan SCSI Bus" from the "Fast!UTIL Options" menu, the list of devices connected to each SCSI bus is displayed in the order of SCSI IDs. The information to be displayed includes the device manufacturer, product name and firmware revision. SCSI Disk Utility If you select "SCSI Disk Utility" from the "Fast!UTIL Options" menu, the utility menu which is used to format or verify the connected SCSI devices appears.
System Configuration 4-37 Exit Fast!UTIL ∼ Termination and Storage of Fast!UTIL ∼ After changing the settings, press Esc several times to display the "Fast!UTIL Options" menu. If you select "Exit Fast!UTIL" from the menu, the screen for terminating Fast!UTIL appears. However, if the settings are different from those before the start, the screen prompting you to save the settings appears before the display of the termination screen.
4-38 System Configuration FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup values to those made at shipment. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work. Press and hold the POWER switch on the server for over four seconds. The power is forcibly turned off.
System Configuration 4-39 Clear CMOS / Password (Configuring Motherboard Jumpers) With the pre-installed SETUP utility, you can set desired passwords to protect data stored on the server from unauthorized user access. If you forget the passwords, you can clear them by following the procedure described in this section. You can also use the same procedure to clear the CMOS data in the server. IMPORTANT: Clearing the CMOS data restores the factory settings.
4-40 System Configuration Pins for protecting/clearing the passwords Place the clip on the two pins to clear the passwords. Remove the clip from these pins to protect the passwords (factory-set). Pins for protecting/clearing the CMOS data Place the clip on the two pins to clear the CMOS data. Remove the clip from these pins to protect the CMOS data (factory-set). The following describe the clearing procedure. WARNING Observe the following instructions to use the server safely.
System Configuration 4-41 TIPS: A message informing you of the completion of CMOS clear and prompting you to clear CMOS will appear for 10 seconds. Note that even if you do not do anything, the process goes on and the server will be rebooted automatically. 8. If the message [Non volatile memory cleared] appears after rebooting and during POST, turn off the power by pressing the POWER switch and unplug the both power cords.
4-42 System Configuration 13. Shortly after you connect the both power cords, the BMC status LED of PCI Module #2 will start to blink. When the BMC status LED goes off, the clear information of the PCI Module #1 is reflected to the PCI Module #2. CHECK: The BMC status LED blinks to show that synchronous processing is being performed between the two modules.
System Configuration 4-43 How to Clear Passwords 1. Power off NEC Express5800/ft series and unplug the both power cords. 2. Remove the both PCI modules (#1 and #2) from the NEC Express5800/ft series (see page 8-31 “Removing PCI Module”). 3. Open the top cover of the PCI Module #1. 4. Make setting of jumper switch for clearing the password. Remove the clips from the jumper pins 11-12 and place them on the jumper pins 3-4 on the PCI Module #1. 5.
4-44 System Configuration 11. Mount the PCI Module #1 again to the NEC Express5800/ft series (see page 8-33 “Installing PCI Module”) and plug the power cord to the AC inlet B (for Group1). (The POWER Switch LED will be turned on.) 12. Likewise, mount the PCI Module #2 to the NEC Express5800/ft series and plug the power cord to the AC inlet A (for Group2). 13. Shortly after you connect the both power cords, the BMC status LED on PCI Module #2 will start to blink.
Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
5-2 Installing and Using Utilities NEC EXPRESSBUILDER The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NEC Express5800/ft series machine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation. Start Menu The NEC EXPRESSBUILDER provides three procedures to start the server as described below.
Installing and Using Utilities 5-3 IMPORTANT: Don’t use this CD-ROM on computers other than NEC Express5800/ft series with which it is packaged (including other NEC Express5800 models). Otherwise, a breakdown may result. To use the consoleless feature, make sure that keyboard is not connected to the server. When a keyboard is connected, the consoleless feature is disabled because the NEC EXPRESSBUILDER determines that the server has a console. (The menu will not be displayed on the management PC.
5-4 Installing and Using Utilities NEC EXPRESSBUILDER Top Menu The NEC EXPRESSBUILDER top menu is used for the setup of hardware and the setup and installation of OS. Start Start the NEC EXPRESSBUILDER top menu following the procedure below: 1. Turn on the powers of peripherals and the power of the server in this order. 2. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. 3.
Installing and Using Utilities 5-5 Tools The Tools Menu is used to start each of the several utilities stored in the NEC EXPRESSBUILDER CD-ROM individually for manual setup by operator. Use the Tools Menu to provide settings that the setup program cannot do automatically or detailed settings. Also use the Tools Menu when system diagnosis is performed or a support disk is created. The items in the Tools Menu are described below. NEC Express5800 NEC EXPRESSBUILDER Ver3.
5-6 Installing and Using Utilities BIOS/FW/etc. Update The program which is necessary for the update work is transferred to the floppy disk which the various update modules of BIOS/FW were stored in. After the reboot, an update program is started automatically from the floppy disk, and various BIOS/FW's are updated. IMPORTANT: During the execution of the update program, do not turn off the power of the system. If the update is interrupted halfway, the system will not be able to be started.
Installing and Using Utilities 5-7 Consoleless Menu The NEC EXPRESSBUILDER contains the "consoleless" feature that enables configuration of the server by remote operation from the management PC, even if a console device such as keyboard is not connected to the server. IMPORTANT: Don’t use this CD-ROM on computers other than NEC Express5800/ft series with which it is packaged (including other NEC Express5800 models). Otherwise, a breakdown may result.
5-8 Installing and Using Utilities Menu Items Only the menu items available in consoleless operation are extracted from the NEC EXPRESSBUILDER Top Menu. See the NEC EXPRESSBUILDER Top Menu described earlier for each function. 1 2 3 1 2 3 See the "NEC EXPRESSBUILDER Top Menu". Shows detailed explanation of each function. Terminate the NEC EXPRESSBUILDER. IMPORTANT: The following functions differ from the Tools Menu in the NEC EXPRESSBUILDER Top Menu.
Installing and Using Utilities 5-9 Master Control Menu Load the attached “NEC EXPRESSBUILDER” CD-ROM in the CD-ROM drive of the computer that runs Windows (Windows 95 or later, or Windows NT 4.0 or later). The Master Control Menu starts automatically. TIPS: The Master Control Menu may not start automatically depending on the system status. In such case, execute the following file on the CD-ROM from the explorer, etc. \MC\1ST.
5-10 Installing and Using Utilities NEC ESMPRO Agent and Manager NEC Express5800/ft series system management applications "NEC ESMPRO Manager" is bundled to accessory CD-ROM "NEC EXPRESSBUILDER" and "NEC ESMPRO Agent" is bundled to Linux for NEC Express5800/ft series Back Up CD-ROM. This manual describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations. These applications are necessary for continuous operation of NEC Express5800/ft series.
Installing and Using Utilities 5-11 Effects of using NEC ESMPRO Manager and Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments. − Detection of server fault NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems. If a server detects a fault, the server provides NEC ESMPRO Manager with the proper alert report.
5-12 Installing and Using Utilities Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an early stage and notify Administrators of fault information real-time. Early detection of error If a fault occurs, NEC ESMPRO Agent detects the fault and reports the occurrence of the fault to NEC ESMPRO Manager (alert report).
Installing and Using Utilities 5-13 Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in the server. You can view the information managed and monitored by NEC ESMPRO Agent on the data viewer of NEC ESMPRO Manager. NEC ESMPRO Agent also manages and monitors all the components and conditions required to keep the server reliability at a high level such as hard disks, CPU, memory, fans, power supply, and temperature.
5-14 Installing and Using Utilities Function name Supported Function description Storage ¯ Function to monitor storage devices (e.g.
Installing and Using Utilities 5-15 Monitoring of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the operation even if a major component fails. NEC Express5800/ft series improves the system availability with the hardware, NEC ESMPRO, and system software functions. If a major component fails, the NEC ESMPRO fault report function can notify the system Administrator of the occurrence of the fault.
5-16 Installing and Using Utilities . Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management. NEC ESMPRO Manager manages servers by using the following three types of GUIs.
Installing and Using Utilities 5-17 Data Viewer The data viewer indicates the server source configuration information in the Explorer format. In addition, it changes the status color of the failed server component. This enables you to identify the failed portion. Alert Viewer The Alert Viewer manages fault reports sent from servers together. A fault occurred in a server is immediately reported to the Alert Viewer. The Administrator can recognize all faults on the network instantly.
5-18 Installing and Using Utilities NEC ESMPRO Agent Device ID in Alert Report Some NEC Express5800/ft series reports use unique device IDs which correspond to the devices listed in the table below as the device identification information.
Installing and Using Utilities 5-19 Device name SCSI enclosure 2 SCSI slot 1 on SCSI enclosure 2 SCSI slot 2 on SCSI enclosure 2 SCSI slot 3 on SCSI enclosure 2 Electronics 1 on SCSI enclosure 2 Power supply unit on SCSI enclosure 2 Device ID 42 42/1 42/2 42/3 42/120 42/100 The figure below shows the actual locations of the device names displayed on the NEC ESMPRO screen. In the case of the tower model, modules are mounted vertically instead of horizontally.
5-20 Installing and Using Utilities Supplement Note the followings when using NEC ESMPRO Agent. Maintenance-related Functions When you want to use maintenance-related functions of the NEC Express5800/ft series, contact your maintenance personnel.
Installing and Using Utilities 5-21 To enable the remote shutdown and threshold change functions via NEC ESMPRO Manager, make settings of community and set its authority to "READ CREATE" or "READ WRITE." Temperature/Voltage/Fan Sensors Thresholds The thresholds of temperature/voltage/fan sensors cannot be displayed or modified. However, depending on the model, only the thresholds can be displayed in the data viewer of NEC ESMPRO Manager.
5-22 Installing and Using Utilities When [ft Server] Tree Appears on a Data Viewer in an Incorrect Manner If you perform a Data Viewer startup or tree rebuilding just after the system starts up or after the PCI module starts up/shuts down, the [Ft Server] tree side may not appear normally on the Data Viewer. In this case, wait for 5 minutes before retrying a Data Viewer startup. Information Displayed on a Data Viewer Some information of the devices cannot be acquired due to the OS specifications.
Installing and Using Utilities 5-23 NEC ESMPRO Manager To monitor and manage a computer, on which NEC ESMPRO Agent is installed, with a management PC online, use NEC ESMPRO Manager that is bundled with the product. For detailed procedures of installation and setting, see online documents or NEC ESMPRO Online Help. TIPS: Online documents provide cautions and information for using NEC ESMPRO Manager. See NEC ESMPRO Manager User’s Guide in the NEC EXPRESSBUILDER CD-ROM.
5-24 Installing and Using Utilities Monitoring CPU Module To monitor the CPU modules and the components on the CPU module, see the [CPU Module] tree. To see the information on the [CPU Module] tree, select the target CPU module from [CPU Module] in the [FTServer] tree. You can see the following information on the modules and the components on the CPU modules in the [CPU Module] tree. General Allows the configuration and other information on the CPU modules to be viewed.
Installing and Using Utilities 5-25 Update Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See "Maintenance of NEC Express5800/ft series" described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO MIB] tree→[Hardware] tree→[Field Replaceable Unit] tree. CPU Allows the information of the CPU on the CPU modules to be viewed.
5-26 Installing and Using Utilities Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target PCI module from [PCI Module] in the [FTServer] tree. You can see the following information on the PCI modules and the components on the PCI modules of the [PCI Module] tree. (This section describes the general information screens of the PCI modules.
Installing and Using Utilities 5-27 Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module]→[PCI module (containing PCI slot to be seen)]→[PCI slot] of the [FTServer] tree. You can see the following information on the PCI slot and the devices on the PCI slot in the [PCI slot] tree. General Allows the PCI slot configuration information to be viewed.
5-28 Installing and Using Utilities PCI Device – Detailed information Allows the detailed information of a device on the PCI slot to be viewed.
Installing and Using Utilities 5-29 Monitoring SCSI Adapter on PCI Module To monitor the SCSI adapter on the PCI modules, see the [SCSI adapter] tree. To see the information on the [SCSI adapter] tree, select [PCI Module]→[PCI module (to which the SCSI adapter to be viewed is connected)]→[SCSI adapter] of the [FTServer] tree. You can see the following information of the SCSI adapter in the [SCSI adapter] tree. General Allows the configuration and other information of the SCSI adapter to be viewed.
5-30 Installing and Using Utilities Monitoring BMC on PCI Module To monitor the base management controller (BMC), controller for system management, on the PCI modules, see the [BMC] tree. To see the information on the [BMC] tree, select [PCI Module]→[PCI module (containing BMC to be seen)]→[BMC] of the [FTServer] tree. You can see the BMC F/W version and other information in the [BMC] tree.
Installing and Using Utilities 5-31 Monitoring Ethernet Adapter on PCI Module To monitor the Ethernet adapter on the PCI modules, see the [Ethernet adapter] tree. To see the information on the [Ethernet adapter] tree, select [PCI Module]→[PCI module (connected with Ethernet adapter to be seen)]→[Ethernet adapter] of the [FTServer] tree. You can see the following information of the Ethernet adapter from the [Ethernet adapter] tree.
5-32 Installing and Using Utilities Maintenance Allows the MTBF information of the Ethernet adapter to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the Ethernet adapter.
Installing and Using Utilities 5-33 Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [FTServer] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. General Allows the configuration and other information of the SCSI enclosure to be viewed.
5-34 Installing and Using Utilities Electronics – General Allows the configuration and other information of the SCSI enclosure electronics to be viewed. Electronics – Maintenance Allows the MTBF information of the SCSI enclosure electronics to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the SCSI electronics enclosure. SCSI Slot – General Allows the configuration and other information of the SCSI slot to be viewed.
Installing and Using Utilities 5-35 SCSI Slot – Maintenance Allows the MTBF information of the SCSI slot to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the SCSI slot. Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror Disk] tree. To view information on [Mirror Disk] tree, select [Mirror Disk] under [FTServer] tree.
5-36 Installing and Using Utilities Maintenance of NEC Express5800/ft series NEC Express5800/ft series maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the NEC Express5800/ft series for local maintenance. TIPS: The following explains how to start NEC ESMPRO Agent ft server utility installed on NEC Express5800/ft series. 1. Move to the location where NEC ESMPRO Agent is installed.
Installing and Using Utilities 5-37 The table below shows the component-specific maintenance functions executable from NEC ESMPRO. Component CPU module R: L: √: –: R L – – √ Board switch √ R L – – Remote. Executable from remote management PC by using NEC ESMPRO Manager Local. Executable on local server by using ft server utility Support Not support BMC firmware update Component BMC R: L: √: –: Dump acquisition during system operation R L Dump acquisition R L – √ Remote.
5-38 Installing and Using Utilities Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [FTServer] tree of the data viewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree. To start or stop a component with the ft server utility, use the utility screen of the component. The table below shows the potential cases in which a component is to be started or stopped.
Installing and Using Utilities 5-39 Procedure in NEC ESMPRO Manager Start 1. Select the target component in the [FTServer] tree. 2. Check the current state with the "Status" display on the target component screen. 3. Click the [Bring Up] button in the [Maintenance] screen for the target component. A certain time is required for the start. The start result can be confirmed by "State" on the target component screen.
5-40 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of CPU module [CPU Module] – [Maintenance]
Installing and Using Utilities 5-41 Procedure in the ft server utility Start 1. Select the target component from the main window of the ft server utility. The screen of the target component appears. 2. Check the current state of the target component with the LEDs. 3. Click the [Up] button of the target component. A certain time is required for the start. The start result can be confirmed by the LEDs on the target component. The result of the start operation is registered in the syslog.
5-42 Installing and Using Utilities Check and Clear of MTBF Information The MTBF information of a component can be viewed or cleared (initialized). NEC Express5800/ft series manages the MTBF (mean time between failure) of each component. If a fault occurs in a component, the NEC Express5800/ft series calculates the MTBF of the component again. If the calculated value is lower than the pre-defined threshold, the NEC Express5800/ft series disables the component to be used.
Installing and Using Utilities 5-43 Component MTBF clear Remote SCSI Enclosure Local To start the module/component forcibly after replacing a module or if MTBF became lower than the threshold due to malfunction and disabled the module/component. To start the module/component forcibly after replacing a module or if MTBF became lower than the threshold due to malfunction and disabled the module/component.
5-44 Installing and Using Utilities Procedure in the ft server utility Perform the procedure below before replacement of a component. 1. Select the target component from the main window of the ft server utility. The screen of the target component appears. 2. Check the current state of the target component with the LEDs. 3. Click the [Clear] button in [MTBF Clear] of the target component. The MTBF clearing result can be confirmed by the LEDs on the target component.
Installing and Using Utilities 5-45 Firmware Update NEC Express5800/ft series can update firmware (including BIOS) if some hardware components operate in the online state (in which the system continues the operation but the component trying to update firmware or BIOS is stopped). Updating firmware can be performed from the ft server utility. To update the firmware of a component, the firmware image file of the firmware for update must previously be stored in the managed server.
5-46 Installing and Using Utilities Procedure in the ft server utility 1. Enable “Auto module start” and “Auto firmware update”. See “Setup of System Operation” in this chapter for the procedure to enable. 2. Store the image data of the firmware for update in the NEC Express5800/ft series. Save it in the /etc directory under the name “BIOS.ROM”. 3. On the main window of the ft server utility, select the target component. The screen of the target component appears. 4.
Installing and Using Utilities 5-47 Sample screen of ft server utility Main window [CPU module] screen [Firmware Update] screen Even if you do not have the image data of firmware for update, the firmware can be copied from the other module. By starting the module, the firmware will be updated automatically. However, when the [Auto firmware update] property is disabled, follow the steps below to update the firmware: 1. Start the system using the module of the firmware copy source.
5-48 Installing and Using Utilities Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the data viewer. To collect the dump with the ft server utility, use the utility screen of the component. IMPORTANT: Acquire the dump only for the examination of a fault. The dump can be collected in two ways. In each way, the dump file is collected with the same path and file name "%SystemDrive%\NECDump\MEMORY.DMP" as the dump file of the OS standard.
Installing and Using Utilities 5-49 Procedure in NEC ESMPRO Manager The [Dump] button of NEC ESMPRO Manager performs the function of "saving dump during system operation." 1. Select [CPU Module] in the [FTServer] tree. 2. Check the current state with the "State" display on the target component screen. 3. Click the [Dump] button in the [Maintenance] screen for the target component. A certain time is required for the dump saving. The dump is stored as %SystemDrive%\NECDump\MEMORY.
5-50 Installing and Using Utilities Procedure in the ft server utility 1. On the main window of the ft server utility, select the target component. The screen of the target component appears. 2. Check the current status of the target CPU module with the LEDs. 3. Select the dump acquisition method on [Dump] of the CPU module screen, and click [Execute]. A certain time is required for the dump acquisition. The dump is stored to the system defined location on the server.
Installing and Using Utilities 5-51 Setup of System Operation The following properties can be set as the operation setup of the whole system. Quick dump If this property is enabled (by checking "Enable" on the setup screen), the dump is acquired in parallel with the system startup if a fault occurs in the system. If this property is disabled, the dump is acquired by the dump function normally provided by OS. The initial setup value is "Enable." This value cannot be changed.
5-52 Installing and Using Utilities Configure the system settings using the ft server utility in the following procedure. The system cannot be configured using the NEC ESMPRO Manager. 1. Select [General] on the main window of the ft server utility. The [General] window appears. 2. Check the property to modify on the [General] window (or cancel the check). 3. Click [Execute].
Installing and Using Utilities 5-53 BMC Firmware Update The firmware of the BMC on the PCI module can be updated. The base management controller (BMC) is the processor exclusively used for monitoring the system’s operating environment faults and controlling of the system. The BMC firmware can be updated by using the BMC firmware update utility. Both NEC ESMPRO Manager and the ft server utility can start the BMC firmware update utility.
5-54 Installing and Using Utilities Procedure of Update from the ft server utility Update the firmware in the procedure as follows. 1. Select [Firmware] on the main window of the ft server utility. The [Firmware] dialog box appears. 2. Click [Update]. The [BMC FW update Tool] screen appears. 3. Select [BMC FW update Command] menu, and press Enter. The firmware will be updated.
Installing and Using Utilities 5-55 Changing Update Data Storage Destination Change the storage destination by using the ft server utility in the procedure below. 1. Select [Firmware] on the main window of the ft server utility. The [Firmware] dialog box appears. 2. Click [Update]. The [BMC FW update Tool] screen appears. 3. Select [BMC FW update Property Setting] menu, and then press enter. The [BMC FW update Daemon Property Setting] screen appears. 4.
5-56 Installing and Using Utilities NEC MWA ∼ MANAGEMENT WORKSTATION APPLICATION ∼ NEC MWA is an application that enables the remote management of the server through a management PC over the network. (A management PC is a computer running NEC ESMPRO Manager.) Refer to “MWA First Step Guide” in the following directory of NEC EXPRESSBUILDER CD-ROM for details of its functions and operation. CD-ROM drive: \mwa\doc\mwa_fsg.pdf TIPS: How to install MWA is described in online documents.
Installing and Using Utilities 5-57 Remote Management Configuration for the Server without Console If the main unit does not have a console such as keyboard, you can operate tools on the server remotely using MWA’s remote console functions and NEC EXPRESSBUILDER’s consoleless functions. There are two ways of remote console connection depending on the condition of connection between the management PC and the main unit: Connect from the management PC linked to the main unit through LAN.
5-58 Installing and Using Utilities 6. [Configuration for ft Series] dialog box, specify/register configuration information including the names of computers to be managed, and then write the information to FD as the following filename: CSL_LESS.CFG The setting items of the server are as follows: Computer Name (The managed server name. Arbitrary) IP address Subnet mask Default gateway Primary contact (Management PC’s IP address) 7.
Installing and Using Utilities 5-59 13. Power off and on the main unit to reboot the system. After one reboot, the main menu will appear on the management PC’s screen, on which you can perform hardware setup and run utilities. TIPS: If the configuration information (CSL_LESS.CFG) in the FD has already been loaded, the main menu will appear without a reboot. 14. When the main menu appears on the management PC’s screen, eject the floppy disk. 15.
5-60 Installing and Using Utilities Connect from the Management PC Directly Linked (through Serial port B) On the management PC that is linked directly to Serial port B of the main unit, perform the steps below: 1. Start the management PC where MWA is installed. From the Start menu, select [Program] → [NEC MWA] → [MWA]. When MWA starts, the initial screen “Remote Control Manager” will appear. 2.
Installing and Using Utilities 5-61 12. Power off and on the main unit to reboot the system. After one reboot, the main menu will appear on the management PC’s screen, on which you can perform hardware setup and run utilities. TIPS: If the configuration information (CSL_LESS.CFG) in the FD has already been loaded, the main menu will appear without a reboot. 13. If you use other tools, exit NEC EXPRESSBUILDER and power on/off the main unit.
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Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server.
6-2 Maintenance DAILY MAINTENANCE To use your NEC Express5800/ft series in best condition, check and maintain regularly as described below. If an error is found on your NEC Express5800/ft series, consult your sales agent. Checking Alert Monitor the failure occurrence by NEC ESMPRO during the system operation. Always check whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Maintenance 6-3 Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
6-4 Maintenance 7. Wipe the server with a dry cloth. 8. Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth. Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. You do not need to power off the server when connecting or disconnecting them. Disconnect the keyboard from the server while the devices in the system (the server and the peripheral devices) remain turned on. Wipe the keyboard surface with a dry cloth.
Maintenance 6-5 Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommended to clean the head on regular basis. Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: 1. Make sure that the server is powered (the POWER LED is lit).
6-6 Maintenance Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge. Clean the tape head regularly using a cleaning tape. For procedure and interval of cleaning as well as lifetime of a tape cartridge to use, see instructions included with the tape drive.
Maintenance 6-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tools] → [System Diagnostics] in the NEC EXPRESSBUILDER to diagnose the server. Test Items The following items are tested in system diagnostics. Memory CPU cache memory Hard disk used as a system IMPORTANT: When executing the system diagnostics, make sure to remove the LAN cable. Executing the system diagnostics with the LAN cable connected, the network may be influenced.
6-8 Maintenance 6. Select [System Diagnostics]. The system diagnosis starts and will be completed in approximately three minutes. When the diagnosis is completed, the following appears on the screen of the display unit. System bar Test window CURSOR: Select Window Title bar ENTER: View Window P: Log Out Q: Quit Target scope System bar: Shows information including time of progress during the diagnostics.
Maintenance 6-9 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent.
6-10 Maintenance System Information Viewer Provides the functions to view information on the processor (CPU) and the BIOS and export it to a text file. System Information Management Provides the function to make a back-up copy of your data. Without the backup data, the system-specific information and/or configuration may not be restored. TIPS: For information on making backup copy of system information, see the separate volume “User’s Guide (Setup)”.
Maintenance 6-11 RELOCATING/STORING THE NEC Express5800/ft series Follow the procedure below to relocate or store the server. (Users should not attempt to remove the rack-mountable server from the rack assembly.) WARNING Do not attempt to remove the server. To avoid the risk of personal injury, users should not attempt to remove the server from the rack assembly. Removal of the server from the rack assembly should be performed by suitably trained maintenance personnel.
6-12 Maintenance 8. Protect the server with the shock-absorbing materials, and pack it securely. IMPORTANT: Check and adjust the system clock before operating the server again after relocating or storing it. If the server and the built-in optional devices are moved from a cold place to a warm place in a short time, condensation will occur and cause malfunctions and breakdown when these are used in such state.
Chapter 7 Troubleshooting If the product does not work properly, see this chapter before deciding that it is a breakdown.
7-2 Troubleshooting TO LOCATE THE ERRORS Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager. [Example] NEC ESMPRO Manager Determine type and location of server/workstation trouble.
Troubleshooting 7-3 ERROR MESSAGES If the NEC Express5800/ft series enters the abnormal state, the error is posted by various means. This section explains the types of error messages. Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800/ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing. If trouble seems to have occurred, check the LED indication.
7-4 Troubleshooting Indication = A = AmbientTempAlm 00 AmbientTempAlm 02 AmbientTempAlm 07 AmbientTempAlm 09 = B = BMC Unsync STATUS LED Color State Suspected module Amber Blink CPU module Amber Lit CPU module Amber Blink CPU module Amber Lit - - CPU module PCI module #1 BMC0 Not Ready Green Blink PCI module #1 BMC1 Not Ready Green Blink PCI module #2 = C = Cor0 +12vAlm 00 Amber Blink PCI module #1 Cor0 +12vAlm 02 Amber Lit PCI module #1 Cor0 +12vAlm 07 Amber Blink PCI module #1 Cor0 +12vAlm
Troubleshooting 7-5 Indication Cor0 09 Cor0 00 Cor0 02 Cor0 07 Cor0 09 Cor0 +5.0vAlm STATUS LED Suspected module Color State Amber Lit PCI module #1 +5.0vsAlm Amber Blink PCI module #1 +5.0vsAlm Amber Lit PCI module #1 +5.0vsAlm Amber Blink PCI module #1 +5.
7-6 Troubleshooting STATUS LED Suspected module Color State Cor1 +12vAlm 00 Amber Blink PCI module #2 Indication Cor1 +12vAlm 02 Amber Lit PCI module #2 Cor1 +12vAlm 07 Amber Blink PCI module #2 Cor1 +12vAlm 09 Amber Cor1 00 Cor1 02 Cor1 07 Cor1 09 Cor1 00 Cor1 02 Cor1 07 Cor1 09 Cor1 00 Cor1 02 Cor1 07 Cor1 09 Cor1 00 Cor1 02 Cor1 07 Cor1 09 Cor1 00 Cor1 02 Lit PCI module #2 +2.5vAlm Amber Blink PCI module #2 +2.5vAlm Amber +2.5vAlm Amber Blink PCI module #2 +2.5vAlm Amber +3.
Troubleshooting 7-7 STATUS LED Suspected module Color State Cor1 -12vAlm 07 Amber Blink PCI module #2 Indication Explanation PCI module #2 PCI module #2 PCI module #2 PCI module #2 PCI module #2 -12-V power voltage alarm (upper limit) Fatal -12-V power voltage alarm (upper limit) PCI bus parity error Fatal PCI bus error Clock alarm (lower limit) Fatal Clock alarm (lower limit) Clock alarm (upper limit) Fatal Clock alarm (upper limit) Cooling fan1 alarm Cooling fan2 alarm Cooling fan3 alarm Cooling fan4
7-8 Troubleshooting STATUS LED Suspected module Color State CPU0 +12ss Alm Amber Blink CPU module #1 07 CPU0 +12ss Alm Amber Lit CPU module #1 09 CPU0 +12v Alm 00 Amber Blink CPU module #1 Indication CPU0 +12v Alm 02 Amber Lit CPU module #1 CPU0 +12v Alm 07 Amber Blink CPU module #1 CPU0 +12v Alm 09 Amber CPU0 00 CPU0 02 CPU0 07 CPU0 09 CPU0 00 CPU0 02 CPU0 07 CPU0 09 CPU0 00 CPU0 02 CPU0 07 CPU0 09 CPU0 00 CPU0 02 CPU0 07 CPU0 09 CPU0 00 CPU0 02 CPU0 07 CPU0 09 CPU0 00 CPU0 02 Lit CPU module #1 +1.
Troubleshooting 7-9 +5.0vAlm STATUS LED Suspected module Color State Amber Blink CPU module #1 +5.0vAlm Amber Indication CPU0 07 CPU0 09 CPU0 00 CPU0 02 CPU0 07 CPU0 09 CPU0 Lit CPU module #1 +5.0vsAlm Amber Blink CPU module #1 +5.0vsAlm Amber Lit CPU module #1 +5.0vsAlm Amber Blink CPU module #1 +5.
7-10 Troubleshooting STATUS LED Suspected module Color State CPU00 Temp Alm Amber Blink CPU module #1 00 CPU00 Temp Alm Amber Lit CPU module #1 02 CPU00 Temp Alm Amber Blink CPU module #1 07 CPU00 Temp Alm Amber Lit CPU module #1 09 CPU01 Temp Alm Amber Blink CPU module #1 00 CPU01 Temp Alm Amber Lit CPU module #1 02 CPU01 Temp Alm Amber Blink CPU module #1 07 CPU01 Temp Alm Amber Lit CPU module #1 09 CPU2 +12ss Alm Amber Blink CPU module #2 00 Explanation Procedure CPU#1 temperature alarm (lower limit)
Troubleshooting 7-11 STATUS LED Suspected module Color State CPU2 +2.5VcAlm Amber Blink CPU module #2 00 CPU2 +2.5VcAlm Amber Lit CPU module #2 02 CPU2 +2.5VcAlm Amber Blink CPU module #2 07 CPU2 +2.5VcAlm Amber Lit CPU module #2 09 CPU2 +3.3vAlm Amber Blink CPU module #2 00 CPU2 +3.3vAlm Amber Lit CPU module #2 02 CPU2 +3.3vAlm Amber Blink CPU module #2 07 CPU2 +3.3vAlm Amber Lit CPU module #2 09 CPU2 +3.3vsAlm Amber Blink CPU module #2 00 CPU2 +3.3vsAlm Amber Lit CPU module #2 02 CPU2 +3.
7-12 Troubleshooting Indication CPU2 removed STATUS LED Suspected module Color State Green Blink CPU module #2 CPU2 Temp Alm 00 Amber Blink CPU module #2 CPU2 Temp Alm 02 Amber Lit CPU module #2 CPU2 Temp Alm 07 Amber Blink CPU module #2 CPU2 Temp Alm 09 Amber Lit CPU module #2 CPU2 VccpAlm 00 Amber Blink CPU module #2 CPU2 VccpAlm 02 Amber Lit CPU module #2 CPU2 VccpAlm 07 Amber Blink CPU module #2 CPU2 VccpAlm 09 Amber Lit CPU module #2 CPU2 VttAlm 00 Amber Blink CPU module #2 CPU2 VttAlm 0
Troubleshooting 7-13 Indication = M = Memory U-Err 01 Memory U-Err 02 Memory U-Err 03 Memory U-Err 04 Memory U-Err 05 Memory U-Err 06 Memory U-Err 21 Memory U-Err 22 Memory U-Err 23 Memory U-Err 24 Memory U-Err 25 Memory U-Err 26 = O = OS shutdown Alm = P = Power-off = S = SSR Processing = W = WDT timeout STATUS LED Color State Suspected module Explanation Procedure CPU module #1 CPU module #1 CPU module #1 CPU module #1 CPU module #1 CPU module #1 CPU module #2 CPU module #2 CPU module #2 CPU module
7-14 Troubleshooting POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors. Phoenix BIOS 4.0 Release 6.0.XXXX : CPU=Pentium III XXX MHz 0640K System RAM Passed 0127M Extended RAM Passed WARNING: 02B0: Diskette drive A error.
Troubleshooting 7-15 On-screen error message 0232 Extend RAM Failed at address line Cause DIMM is faulty. 0233 Memory type mixing detected 0234 Single - bit ECC error DIMMs of the different types are installed. DIMM is faulty. 0235 Multiple - bit ECC error DIMM is faulty. 0250 System battery is dead -Replace and run SETUP 0251 System CMOS checksum bad-Default configuration used NvRAM battery is dead. 0252 Password checksum bad -Password cleared NvRAM is faulty. NvRAM is faulty.
7-16 Troubleshooting On-screen error message 0B29 Unsupported Processor detected on Processor 2 0B30 CPU FAN #1 Alarm occurred 0B31 CPU FAN #2 Alarm occurred 0B32 CPU FAN #3 Alarm occurred 0B40 Invalid System Configuration Data Cause The processor (CPU) not supported by this server is installed in Processor 2. • Dusts are clogged in fan. • Fan is faulty. • CPU module board is faulty. • Dusts are clogged in fan. • Fan is faulty. • CPU module board is faulty. • Configuration error in SETUP.
Troubleshooting 7-17 On-screen error message 0B71 System temperature out of Range Cause • Ambient temperature is out of range. • Fan is faulty. • CPU/PCI module board is 0B80 BMC Memory Test Failed 0B81 BMC Firmware Code Area CRC check failed 0B82 BMC core Hardware failure 0B83 BMC IBF or OBF check failed 0B90 BMC Platform Information Area corrupted 0B91 BMC update firmware corrupted 0B92 Internal Use Area of BMC FRU corrupted faulty. BMC is faulty. Action Check the setting in SETUP Clean the fan.
7-18 Troubleshooting On-screen error message 0BD6 3rd SMBus device address not acknowledged 0BD7 3rd SMBus device Error detected 0BD8 3rd SMBus timeout 0BD9 4th SMBus device address not acknowledged 0BDA 4th SMBus device Error Detected 0BDB 4th SMBus device timeout 0BDC 5th SMBus device address not acknowledged 0BDD 5th SMBus device Error detected 0BDE 5th SMBus timeout 0BDF 6th SMBus device address not acknowledged 0BE0 6th SMBus device Error detected 0BE1 6th SMBus timeout 0BE2 7th SMBus device address n
Troubleshooting 7-19 On-screen error message 8610 MAC Address update failed – CoreI/O#0 10/100Mbit Ethernet Controller 8611 MAC Address update failed – CoreI/O#0 Gbit Ethernet Controller Cause FRB2 timeout occurred when setting MAC address, and rewrite was unsuccessful. Action FRB2 timeout occurred when setting MAC address, and rewrite was unsuccessful.
7-20 Troubleshooting Error Notification by BEEP An error message may not be displayed on the display unit even though the POST detected an error. In such a case, the beep sounds notifies you an error. The error contents are indicated by the combination of beep sound patterns. For example, beep sounds once, consecutively three times, once, and then once (beep code: 1-3-1-1) indicates DRAM refresh test error. The following table lists the meaning of beep codes and measures against them.
Troubleshooting 7-21 Linux Error Messages NEC Express5800/ft series displays messages on the console window when failures occur. Also, the same information is recorded as system logs. The following indicates the syslog messages, messages on the console, their meanings and actions: Message FT[dev.no] opstate SIMPLEX to DUPLEX FT[dev.no] opstate ONLINE to DUPLEX FT[dev.no] opstate INITIALIZING to DUPLEX FT[dev.no] opstate BROKEN to DUPLEX FT[dev.no] opstate INITIALIZING to DIAGNOSTICS FT[dev.
7-22 Troubleshooting Message Meaning FT[dev.no] info error initializing PCI slots Failed to initialize the PCI slot. FT[dev.no] info unable to access all offline memory HW status is invalid. FT[dev.no] info unable to clear hardware reset Action There is no problem if any devices are not connected to the PCI slot. In other cases, a board may be faulty. Contact your sales agent. Contact your sales agent. FT[dev.no] info unable to collect inventory FT[dev.no] info unable to configure chipset FT[dev.
Troubleshooting 7-23 Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent, NEC ESMPRO Manager, or GAMServer has been installed in the NEC Express5800/ft series or management PC, you can obtain the error information from the display unit of the server or management PC. See Chapter 5, the separate volume of User’s Guide (Setup) or online documentation for details of such application programs.
7-24 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the given instruction before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on-screen message and contact your sales agent.
Troubleshooting 7-25 Fail to power off the server: Is the POWER switch enabled? → Restart the server and start the BIOS setup utility.
7-26 Troubleshooting → Some optional devices connected to the serial port require settings for I/O port address and operation mode. Refer to the manual that comes with the device to configure the device.
Troubleshooting 7-27 The keyboard or mouse fails to operate: Is the cable properly connected? → Make sure that the cable is connected to the correct connector on the rear of the server. Are the keyboard and mouse are compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed. Is BIOS configuration correct? → The keyboard and mouse may be disabled with the BIOS setup utility of the server. Check the settings with the BIOS setup utility.
7-28 Troubleshooting If you still cannot access to the floppy disk using the methods above, perform the following operation and check if the floppy disk becomes accessible: 1. Login to the system as a user with a root authority. 2. Create a directory using the following command. # mkdir /mnt/floppy There is no problem if the message, indicating that the directory has already been created, is displayed after executing the command. 3. Execute the following command. # modprobe usb-storage 4.
Troubleshooting 7-29 Is the CD-ROM device mounted? → Perform the following procedure and check if you can access to the CD-ROM again. 1. Login to the system as a user with a root authority. 2.
7-30 Troubleshooting OS behavior is unstable: Have you changed kernel? → Make sure that you have not applied patches for general kernel or you have not changed the kernel installed for the device. Are you accessing to the directories or files under /dev or /proc? → NEC Express5800/ft series frequently saves and updates the information on the system operation and management at the following directories.
Troubleshooting 7-31 LAN cards which are not used (LAN cables are not connected) appears to be in error status: → The system judges that ports are out of order when LAN cards in the ports are connected to the server but are not used (or their cables are not connected). Therefore, Ethernet board status on the NEC ESMPRO Manager’s Data Viewer ([FTServer] – [PCI Module] – [Ethernet adapter]) is red (error) and the server status on the Operation Window of NEC ESMPRO Manager is also red (error).
7-32 Troubleshooting “APIC error” is recorded in the syslog by the operations such as inserting/removing disks: → A message “APIC error” may be recorded to the log or displayed on the screen when you perform operations such as inserting/removing disks with the server powered on, because the internal status managed by the OS and the actual status on the server side are different. The operations are not affected.
Troubleshooting 7-33 When an error occurs while the NEC EXPRESSBUILDER is in progress, the following message appears. After this message appears, check the error and take the appropriate corrective action according to the error codes listed in the table below. Message This machine is not supported. NvRAM access error Hard disk access error Cause and Remedy This NEC EXPRESSBUILDER version is not designed for this server. Execute the NEC EXPRESSBUILDER on the compliant server.
7-34 Troubleshooting Problems with Master Control Menu Failed to read online documentation Is HTML browser installed properly? → Online documentation is an HTML-format file. Install the HTML browser (Internet Explorer 5.x or later) in your operating system. Is Adobe Acrobat Reader installed properly? → A part of online documentation is supplied in PDF file format. Install the Adobe Acrobat Reader (Version 4.05 or later) in your operating system.
Troubleshooting 7-35 Problems with NEC ESMPRO NEC ESMPRO Agent → See Chapter 5. NEC ESMPRO Manager → See Chapter 5. See also online document in NEC EXPRESSBUILDER CD-ROM for troubleshooting and other supplementary information.
7-36 Troubleshooting COLLECTION OF TROUBLE LOGS In the event of trouble, you can get information in the procedures described below: IMPORTANT: You can perform the procedures described below only when you are asked by your maintenance personnel to get trouble logs. When the system restarts after the trouble, it may show a message that there is a shortage of virtual memory. However, continue the system startup. If you reset and restart the system, you cannot get correct information.
Troubleshooting 7-37 Collection of the Memory Dump If a failure occurs, the memory data should be dumped to acquire the required information. If you stored the dump data in a DAT, label it so as to indicate the software (e.g. NTBackup) you used for storing it. You may save the diagnosis data to a desired destination. IMPORTANT: Consult with your sales agent before dumping the memory. Executing memory dumping while the server is in the normal operation may affect the system operation.
7-38 Troubleshooting Backup of IPM Information Collect the IPMI information. NEC ESMPRO Agent must be installed to collect the information. 1. Login to the system as a user with a root authority. 2. Move to the directory where the NEC ESMPRO Agent is installed. Unless you have specified the installation destination, it is installed in “/opt/nec/esmpro_sa”. In this description, it is assumed to be installed in “/opt/nec/esmpro_sa”. cd /opt/nec/esmpro_sa 3. Move to the directory where tools are stored.
Chapter 8 System Upgrade This chapter describes procedures to add options and replace failed components. IMPORTANT: Optional devices described in this chapter may be installed or removed by the user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user. NEC recommends you ask your sales agent to install or remove any optional devices.
8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See PRECAUTIONS FOR SAFETY in Chapter 1 for details. • • • • Do not disassemble, repair, or alter the server. Do not look into the CD-ROM drive. Do not remove the lithium battery. Disconnect the power plug before working with the server.
System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear wrist straps (arm belts or anti-static gloves). Wear wrist straps on your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
8-4 System Upgrade PREPARING YOUR SYSTEM FOR UPGRADE Note the followings, when installing or replacing devices, to improve the performance of NEC Express5800/ft series. With the NEC Express5800/ft series server, devices can be replaced during the continuous operation. Take extreme care for electric shock and damage to the component due to short-circuit. Optional devices cannot be installed or removed during continuous operation.
System Upgrade 8-5 3.5-INCH HARD DISK DRIVE The 3.5-inch device bay in front of the server contains six slots in which hard disks with the SCA2 interface are installed. The figures used in this section show the rack-mount model. The orientation is the only difference from the tower model. IMPORTANT: Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk. Purchase hard disks of the same model in pair.
8-6 System Upgrade Empty slots in the hard disk bay contain dummy trays. The dummy trays are inserted to improve the cooling effect within the device. Always insert the dummy trays in the slots in which hard disks are not installed. Attach an HDD ID label indicating the slot number of installed hard disk to the handle of the hard disk.
System Upgrade 8-7 Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another slot in the same procedure. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. Install two hard disks for dual disk configuration before starting the OS. Make sure to configure the hard disks as dual disk. 1.
8-8 System Upgrade 7. Firmly hold the handle of the hard disk to install and insert the hard disk into the slot. TIPS: 8. Engage the upper and lower frames of the tray with the left and right grooves on the device bay and insert the hard disk. Insert the disk until the lever hook touches the server frame. Check the orientation of lever. Insert the hard disk with the lever unlocked. Slowly close the lever. When the lever is locked, you will hear a click sound.
System Upgrade 8-9 Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. 1. Disconnect the hard disk from RAID, referring to step 1 in “Restoring Redundant Configuration Manually” (page 3-6). 2. Unlock the front bezel with the security key and open it.
8-10 System Upgrade Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new device with the server powered-on. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. You can replace disks during continuous operation. Replacing the Hard Disk Drive 1. Locate the failed hard disk.
System Upgrade 8-11 RAID CONFIGURATION WHEN DISKS ARE ADDED When disks are added, ftdiskadm is used for RAID configuration. The following is an example of adding disks to Slot3 of Group1 and Group2 by using ftdiskadm: (Example) After selecting “y”, RAID configuration starts, and unless there is any problem, the process completes. The status of RAID can be viewed by the above “Raid Status”. *1 Before entering the slot number, make sure the disk and the other disk of the pair are inserted to the SCSI slots.
8-12 System Upgrade Check the disk status to confirm that the disk is added successfully.
System Upgrade 8-13 CPU MODULE Concerning the CPU module, you can add or replace the following components, or CRU (customer-replaceable units): CPU (processor) DIMM (memory) Remove the CPU module to install or remove these devices. The figures used in this section show the tower model. The orientation is the only difference from the rack-mount model. IMPORTANT: Ask your sales agent to replace the CPU module and components of the CPU module.
8-14 System Upgrade Removing CPU Module Follow the procedure below to remove the CPU module. 1. Stop the CPU module you want to remove. To this end, use the ft server utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager. For the detailed procedure, see "NEC ESMPRO Agent and Manager" - "Maintenance of NEC Express5800/ft series" in Chapter 5.
System Upgrade 8-15 5. Pull off the module halfway slowly. Pushing down the latch lever on the side to unlock it, pull the module off the rack. IMPORTANT: Carefully handle the CPU module so that you will not drop it or strike it against other server internal devices. Release lever Release lever Latch lever 6. Carefully place the CPU module on the flat and sturdy table. Avoid the dusty or humid place. 7. Remove the two setscrews on the front of the CPU module and one setscrew on the back. 8.
8-16 System Upgrade Installing CPU Module Follow the procedure below to install the CPU module: IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. 1. Install the top cover to the CPU module. TIPS: Check the left, right, and upper tabs on the cover are certainly engaged with the CPU module. 2. Secure the top cover to the CPU module with the three setscrews. 3.
System Upgrade 8-17 5. Close the release lever. IMPORTANT: Unless the release levers are located inside the rack frame, the module won’t be mounted correctly. 6. Screw the release levers. 7. Boot the installed CPU module. The system is defaulted to automatically boot the CPU module, once installed. If the automatic feature is disabled, boot the CPU module using the ft server utility of the NEC ESMPRO Agent installed to the server or the Data Viewer of the NEC ESMPRO Manager.
8-18 System Upgrade DIMM The DIMM (dual inline memory module) is installed to the DIMM socket in the CPU module on the NEC Express5800/ft series. The CPU module board is equipped with six sockets. Two standard DIMMs are mounted in DIMM#1 and #2 each. (The standard DIMM can be replaced with another DIMM.) N8800-057F/058F: Two 256MB DIMMs DIMMs should be installed to these sockets, starting from the lowest socket number. TIPS: The memory capacity can be increased up to 3 GB (six 512 MB DIMMs).
System Upgrade 8-19 Note the followings to install or replace DIMM. The DIMMs with the same number are linked among the groups. When a DIMM is added to one group, another identical DIMM should be installed to the socket with the same number in another group. This rule is applied to the case of removal. The linked DIMMs should be of the same product with same performance. DIMMs should be installed in sockets, starting from the lowest socket number.
8-20 System Upgrade Installing DIMM Follow the procedure below to install the DIMM. Make sure to power off the server before starting installation except when replacing DIMM. 1. Shutdown OS. Press the POWER switch to turn off the server. 2. Disconnect power cord from outlet. 3. Remove the CPU module. 4. Check to be sure in which socket you are mounting the DIMM. 5. Remove the connector cover from the socket. A DIMM connector cover is installed to the open socket.
System Upgrade 8-21 Removing DIMM Follow the procedure below to remove the DIMM. Make sure to power off the server before installation except when replacing DIMM. TIPS: Unless at least two DIMMs are installed, the server does not work. 1. Shutdown OS. Press the POWER switch to turn off the server. 2. Disconnect power cord from outlet. 3. Remove the CPU module. 4. Open the levers on the target DIMM socket. The DIMM is unlocked and you can remove the device. 5. Mount the CPU module. 6.
8-22 System Upgrade Replacing DIMM Follow the procedure below to replace the failed DIMM. 1. Identify the failed DIMM using the Data Viewer of the NEC ESMPRO Manager. 2. Remove the CPU module. 3. Replace a DIMM 4. Install the CPU module. 5. Boot the CPU module using the NEC ESMPRO Manager or ft server utility.
System Upgrade 8-23 PROCESSOR (CPU) In addition to the standard CPU (Intel® Xeon™ Processor), you can add one CPU to make a multi-processor system. IMPORTANT: The CPU is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU. Do not touch the CPU terminals or on-board parts with a bare hand or place the CPU directly on the desk.
8-24 System Upgrade Installation Follow the steps below to mount a CPU: 1. Shut down OS. Press the POWER switch to turn off the server. 2. Unplug the power cord. 3. Remove the CPU module. 4. Detach the CPU air duct. 5. Check to be sure of the location of the CPU socket. 6. Remove the anti-dust sheet from the socket. IMPORTANT: Carefully keep the removed sheet. 7. Lift the socket lever. IMPORTANT: Open the lever fully. It can be opened 120° or more.
System Upgrade 8-25 8. Place the CPU carefully on the socket. TIPS: Pay attention to the orientation of the CPU. Pin marks The CPU and socket have pin marks to prevent misinsertion. 9. After pressing the CPU softly against the socket, close the levers to fasten it. 10. Remove the film of the cool sheet that is affixed on the heat sink. 11. Place the heat sink on top of the CPU. 12. Fasten the heat sink with its clip.
8-26 System Upgrade 13. Check to see if the heat sink is mounted parallel with the motherboard. IMPORTANT: 14. If the heat sink is not parallel to the motherboard, dismount and remount it. You cannot mount the heat sink correctly due to the following: - CPU is not mounted correctly - The heat sink clip is not engaged correctly. Do not hold the fastened heat sink to move the CPU. Attach the CPU air duct.
System Upgrade 8-27 Removing CPU Follow the steps below to remove the CPU. Except when you replace the CPU with a new one, power off the server. IMPORTANT: Do not remove the CPU unless it is faulty. If a CPU is not mounted on CPU#2, cover it with an anti-dust sheet. After operation, the cool sheet at the bottom of the heat sink may stick to the CPU because of heat. When you dismount the heat sink, turn it lightly to make sure that the heat sink is not sticking to the CPU.
8-28 System Upgrade Replacing CPU Follow the steps below to replace a failed CPU: 1. Use Data Viewer of NEC ESMPRO Manager to check the failed CPU. 2. Remove the CPU module. 3. Replace the CPU. 4. Install the CPU module. 5. Start the CPU module from ft server utility or NEC ESMPRO Manager. In the initial setting, the server will start up automatically upon mounting the PCI module. If it is set not to start up automatically, use Data Viewer of NEC ESMPRO Manager or ft server utility to start it.
System Upgrade 8-29 PCI MODULE Three PCI boards can be installed to the PCI module. Up to two PCI boards can be added to each PCI module, therefore, the server can accommodate four additional PCI boards at a maximum (one video board has already been installed to each PCI module in standard configuration). Remove the PCI module when adding or replacing the PCI board. The figures used in this section show the rack-mount model. The orientation is the only difference from the tower model.
8-30 System Upgrade Precautions If you remove a PCI module during operation, dual configuration of its internal hard disks will be cancelled. If you mount the module again, the dual configuration will be restored automatically. However, do not perform a system shutdown or remove any of the PCI modules before the dual configuration is completed. Otherwise, hard disk data could be corrupted. Removing the primary (active) module will cause unexpected trouble.
System Upgrade 8-31 Removing PCI Module Follow the procedure below to remove the PCI module. 1. Stop the PCI module you want to remove. To this end, use the ft server utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager. For more information, see "NEC ESMPRO Agent and Manager" - "Maintenance of NEC Express5800/ft series" in Chapter 5.
8-32 System Upgrade 5. Hold the release lever of the PCI module and pull it off. The PCI module is slightly pulled out toward you. IMPORTANT: Do not hold the other parts than the release lever to pull the module. 6. Pull off the module halfway slowly. Pushing down the latch lever on the side to unlock it, pull the module off the rack. IMPORTANT: Carefully handle the PCI module so that you will not drop it or strike it against other server internal devices. Release lever 7.
System Upgrade 8-33 Installing PCI Module Follow the procedure below to install the PCI module: IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. 1. Install the top cover to the PCI module. TIPS: Check the left, right, and upper tabs on the cover are certainly engaged with the PCI module. 2. Secure the top cover to the PCI module with the three setscrews. 3.
8-34 System Upgrade 7. Close the release lever. IMPORTANT: Unless the release levers are located inside the rack frame, the module won’t be mounted correctly. 8. Screw the release levers. Release lever Wrong (The hook is located before the frame) 9. Boot the installed PCI module. Correct (The hook is located behind the frame) The system is defaulted to automatically boot the PCI module, once installed.
System Upgrade 8-35 PCI BOARD Up to three PCI boards can be installed to the PCI module (however, one video board is already installed in each module in standard configuration). IMPORTANT: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board. Do not touch the PCI board terminals or on-board parts by a bare hand or place the PCI board directly on the desk.
8-36 System Upgrade Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector. 1. Remove the PCI module. 2. Remove the PCI module’s top cover. 3. Identify the slot to which you want to install a PCI board and remove the connector cap. IMPORTANT: Carefully keep the removed connector cap. 4.
System Upgrade 8-37 7. Align the terminal segment of the board with the connection of the slot and insert the board slowly into the slot. Guide Slots for inserting bracket edges TIPS: Check to see if the edge of the bracket (taper) is inserted into a slot of the chassis. In the case of a long board, check also to see if its other edge is inserted into the bracket guide.
8-38 System Upgrade 8. Align the PCI board with the guide rail groove and insert the board slowly. IMPORTANT: If the insertion is unsuccessful, remove the board once and retry installation. Note that if excessive force is applied to the board, it may be damaged. 9. Attach the retainer bracket to fasten the PCI board.
System Upgrade 8-39 10. In the case of a long board, slide the bracket to fasten the other edge of the board. Screw Bends for fastening boards 11. Install the top cover to the PCI module. 12. Install the PCI module. 13. Connect the network cable and option cables. 14. Close the release lever. 15. Secure the release lever with the setscrew. 16. Boot the PCI module using the NEC ESMPRO Manager or ft server utility to establish a dual configuration.
8-40 System Upgrade 18. Use cable ties to fasten the extra length of cables.
System Upgrade 8-41 Removing PCI Board Follow the procedure below to remove the PCI board. 1. Remove the PCI module. 2. Remove the PCI module’s top cover. 3. Remove the PCI board retainer bracket to dismount the PCI board. In the case of a long board, unscrew the guide at the other edge and slide it to the front of the board. 4. Install the additional slot cover to the open slot. 5. Install the connector cover to the relevant slot. 6. Attach the PCI board retainer bracket. 7.
8-42 System Upgrade Replacing PCI Board Follow the procedure below to replace the failed PCI board. 1. Check the PCI board LED and identify the failed PCI board. When the PCI board is failed or incorrectly installed, the two LEDs associated with the PCI board slot are being turned off. 2. Remove the PCI module. 3. Remove the PCI module’s top cover. 4. Remove the PCI board retainer bracket to dismount the PCI board.
System Upgrade 8-43 Setup of Optional PCI Board IMPORTANT: To enable the fault-tolerant feature of the optional device, the identical devices must be installed to the same slots in groups 1 and 2, respectively. A video board is already installed to slot #1 as standard configuration. This board may not be removed or replaced with any other board. Change the BIOS settings.
8-44 System Upgrade 1. Mount the N8804-001P1 100BASE-TX adapter to the slot with the same number in PCI module #1 and #2, and then start the OS. 2. Build a dual LAN configuration. For the setting procedure, see “Configure expanded LAN board” described later, or “Set Dual LAN Card Configuration” in the separate volume of User’s Guide (Setup). PCI Board Status LED Indications LED indications Green Off Description Action Duplex is specified, however, the server works in simplex mode.
System Upgrade 8-45 N8104-84 1000BASE-SX Adapter Consult your sales personnel for details when purchasing this hardware. IMPORTANT: Note the following about this product: It is advisable to add this product to such environment that each system is used for a different purpose (ex. system line, maintenance, monitoring) and multiple accesses do not occur simultaneously. If there are multiple accesses, the processing power and transmission speed may be somewhat affected.
8-46 System Upgrade PCI Board Status LED Indications LED indications Green Off Description Action Duplex is specified, however, the server works in simplex mode. The PCI board is properly installed and operating in non-duplex mode. (Does not depend on simplex or duplex mode.) The PCI board is properly installed and duplex is configured. Configure duplex. Reapply the driver. The PCI board is not installed yet, the PCI board is installed incorrectly, or the power is not supplied.
System Upgrade 8-47 N8104-103 1000BASE-T Adapter Consult your sales personnel for details when purchasing this hardware. IMPORTANT: Note the following about this product: It is advisable to add this product to such environment that each system is used for a different purpose (ex. system line, maintenance, monitoring) and multiple accesses do not occur simultaneously. If there are multiple accesses, the processing power and transmission speed may be somewhat affected.
8-48 System Upgrade PCI Board Status LED Indications LED indications Green Off Description Action Duplex is specified, however, the server works in simplex mode. The PCI board is properly installed and operating in non-duplex mode. (Does not depend on simplex or duplex mode.) The PCI board is properly installed and duplex is configured. Configure duplex. Reapply the driver. In non-duplex mode, no specific problem occurs. The system is operating normally in duplex mode.
System Upgrade 8-49 N8803-031F in pairs. Insert one into a slot in a PCI module and the other one into the slot at the same location in the other PCI module. After starting the system with the N8803-031F installed, make settings of the SCSI topology.
8-50 System Upgrade one paths to a single SCSI bus, specify all of them 3. Repeat step 2 if there is another SCSI bus on the same domain. 4. Confirm the setting on /proc/scsi/topo, and then execute the following command to save the topology: ftdisk topology-save The topology setting will be restored at restart. CHECK: When deleting setting items of the topology, delete the saved topology file from “rm/opt/nec/ftras/etc/scsi-topology.save”.
System Upgrade 8-51 Delete LAN board setting Follow the procedure below to delete the LAN board setting. IMPORTANT: You need to login to the system as a user with a root authority to perform this operation. 1. If the LAN board whose setting is to be deleted is operating, use the following command to stop it. In the following description, “*” (a number between 1 and 7) indicates the number of the PCI slot to which the LAN board to stop is connected.
8-52 System Upgrade Check the setting information (e.g., IP addresses) Execute the following command to check the configuration information (e.g.
System Upgrade 8-53 Supplement Before using backup devices: If any of following backup devices is used for internal SCSI connector of NEC Express5800/ft series, you may need to update your firmware for backup devices. If your backup device to be connected is any of the following models, refer to the manual_E.pdf in your attached NEC EXPRESSBUILDER CD-ROM. That file describes detailed procedures to update your firmware.
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Appendix A Specifications Item CPU Chipset Memory Type Clock/second cache Number of processors Standard Maximum Expansion unit Memory module Error check Graphics (VRAM) Auxiliary Floppy disk (standard) input Hard disk (standard) device Hard disk (maximum) File bay CD-ROM (standard) 5.25 inch 3.
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Appendix B I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Address 00-1F 20-21 2E-2F 40-43 60 61 64 70-71 80-8F A0-A1 C0-DF E0-E9 F0 F1-FF 170-177 or BAR2 1F0-1F7 or BAR0 278-27F 2F8-2FF BAR or 376 370-377 378-37F 3B0-3BB 3BC-3BE 3C0-3DF 3F6 or BAR1 3F0-3F7 3F8-3FF 40B 4D0 4D1 4D6 580-58F C00 C01 C14 C49 C4A C52 C6C C6F CA2-CA3 Chip in Use 8-bit DMA control register Master 8259 programming interface Configuration 8254 programming interface Keyboard & mouse NMI st
B-2 I/O Port Address Address Chip in Use CA4-CA5 IPMI (SMI interface) CA6-CA-7 IPMI (SCI/SW1 interface) CD6 Power management index register CD7 Power management data register CF8, CFC PCI configuration space CF9 Reset control F50-F58h General chipset BAR4+00-0F EDMA2 PCI base address register 4 * Expressed in hexadecimal digits. * I/O port addresses of PCI devices are specified based on the type and number of PCI devices.
