() User's Guide EXPRESS5800/320La/320La-R ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
NEC
EXPRESS5800/320La/320La-R () User's Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others. The NEC Computers Inc.
Contents Using This Guide Text Conventions ............................................................................................................... viii Related Documents .............................................................................................................. ix Safety Notices ....................................................................................................................... x Safety Notices for Users Outside of the U.S.A. and Canada .........................
Assembly .......................................................................................................................2-5 Mounting the Rail Assemblies into the Rack Cabinet...........................................2-6 Mounting the Server Unit in the Rack Cabinet ...................................................2-11 Getting Familiar with the System .....................................................................................2-13 Making Connections.........................................
4 CRU Replacement and Upgrades General Information ........................................................................................................... 4-2 Precautions ......................................................................................................................... 4-3 Preparing Your System for Upgrade.................................................................................. 4-5 Equipment Log..............................................................................
Confirming Loading of the Operating System ......................................................5-8 Specific Problems and Corrective Actions .........................................................................5-9 Power LED Does Not Light ..........................................................................................5-9 Incorrect or No Beep Code............................................................................................5-9 No Characters Appear on Screen ......................
Using This Guide This User’s Guide provides a quick reference to information about your fault-tolerant server system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: ! Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components. See this chapter to familiarize yourself with your system.
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described. ! Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl, Alt, or Enter.
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server. ! System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.
Safety Notices ! ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. ! Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports. ! Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system.
1 System Overview ! Overview ! Fault-Tolerant Hardware ! System Chassis ! System Components and Module Set ! System Features
Overview This server is well suited for Symmetric Multiprocessing (SMP) and Enterprise class network server environments and is a highly reliable, high-powered, fault-tolerant, high-capacity multiprocessing system based on the Intel Pentium III® processor family. It is a fully redundant system with on-line serviceability and hot plug replacement of all major subsystems and a solid performer offering the latest technology.
This server system is designed for full redundancy and hot plug replacement of all major subsystems. The system modules that can be replaced are identified as Customer Replaceable Units (CRUs) of which most are redundant and hot pluggable. To this end, the server includes or has the option to include the following: ! Two self-contained power supplies that provide redundant power (i.e., the system will continue to operate with a single power supply failure) and are hot swappable.
As application requirements increase, you can expand your server system with additional processors, additional memory, add-in boards and peripheral devices. Your server system features the following major components: ! Up to two high-performance 800 MHz Pentium III processors in a CPU module. ! Up to 2 GB of Synchronous Dynamic Random-Access (SDRAM) system memory in a CPU module. ! Four PCI expansion slots, which support 32 bit PCI adapter cards in a PCI module.
System Chassis The system chassis is an easy-to-expand, fabricated metal structure. The following subsections describe the system chassis external view, internal view, and the system board set. External View Figure 1-5 shows the front chassis features and controls. Figure 1-6 shows the rear chassis features and controls. Figure 1-7 shows the optional tape drive bay kit components features and controls on the rear of the chassis. A D C B 1 2 M E L F G H K I J Figure 1-4.
A – System power LED B – Status 1 LED (group 1) Tower: Left side of system Rack: Top of system C – Status 2 LED (group 2) Tower: Right side of system Rack: Bottom of system D – Disk activity LED E – Front panel F – USB port G – System power button H – SCSI hard disk drive bays (storage bays) I – CPU modules J – PCI modules with PCI adapters K – Device module L – Liquid Crystal Display (LCD) M – Tape drive module (tower system only) When green, system power is on. When off, system power is off.
A B 1 C 1 D 2 E 2 G F A – Power supplies B – COM1 C – Keyboard D – Mouse E – COM2 F – VGA (monitor) G – I/O panel Two standard 450-watt power supplies. The power supplies are numbered 1 – 2, right to left from the rear of the system. Each power supply has three status LED indicators. Refer to Table 1-6 for information on the power supply LED indicators. COM1 serial port 9-pin connector (for UPS option). USB port 1. USB port 2. COM2 serial port 9-pin connector (for external modem option).
A E B D C A – External SCSI Device #1 Output Port B – AC Input Plug C – External SCSI Device #1 Input Port D – External SCSI Device #2 Input Port E – External SCSI Device #2 Output Port External SCSI output port for tape drive #1. AC input plug for 75-watt power supply. External SCSI input port for tape drive #1. External SCSI input port for tape drive #2. External SCSI output port for tape drive #2. Figure 1-7.
Table 1-1. System Status LED Indicators LED Status Description Response System Power Off Power OFF None required (normal) Green Power ON None required (normal) Off AC Power OFF None required (normal) Power-On Self-Test (POST) is running None required (normal) Status 1 OFF Check Status 2 Status 2 OFF Check Status 1 CPU bus error Turn system off and on. If error appears during POST, record the error condition and contact your technical support representative.
Table 1-2. Disk Drive Status LED Panel Indicators LED Status Description Response Disk Drive Power Off Disk drive power off Remount the disk drive Green Disk drive power on None required (normal) Green (Flashing light)** Accessing disk drive None required (normal) Off No Fault None required (normal) Amber (Steady light) Disk drive failure* Replace disk drive (Flashing light) Rebuilding* None required (normal) Disk Drive Error *Software controlled. **Blinks off during disk access.
Table 1-4. PCI module Status LED Indicators Fail LED State Status Description Response Off Green Both PCI modules are operating normally. None required (normal) Off Amber PCI module in simplex mode is operating normally. Other PCI module is offline. Place the offline PCI module online so that the system is running in duplex mode. Off Off No power to PCI module. Check that the module is properly installed. Also, check both power supplies and power cords.
Table 1-6. Power Supply Status LED Indicators LED Description Response Power Pre-Fail Fail Off Off Off No AC power. Check that AC power is available at the wall outlet. Check that the system power cords are properly connected to the power supplies and the AC wall outlets. Green (Flashing light) Off Off AC present and Standby On. None required (normal) Green Off Off Power supply DC On and OK None required (normal) Off Off Amber Power supply failed. Replace the power supply.
Internal Board View Figure 1-8 shows the major boards and backplanes inside the server.
System Components and Module Set The system components and module set inside the server are show in Figure 1-9. A B C D F E A B C D E F Power supplies Optional tape drives Storage bays CPU modules PCI modules Device module Figure 1-9 System Components and Module Set Inside the Server Power Supplies The server has two standard 450-Watt power supplies. Each supply has autoranging input 50/60 Hz and automatically switches between the following input voltage ranges: ! 100-127 VAC at 50/60 Hz; 7.
CPU Modules The server has two CPU modules that provide Dual Modular Redundancy (DMR). The CPU modules are numbered 1 and 2, left to right as seen from the front of the system. Each CPU module has two status indicators that are listed along with a description of each in Table 1-3. Table 1-8 summarizes the features of a CPU module. Table 1-8. Features of the CPU Module Feature Description Upgradable multiple processor slots Two processor sockets are available on the CPU board for one or two processors.
For true dual modular redundancy, all the disk drives must be mirrored in the system, as shown below. Mirrored Drives Drive Drive 1 4 2 5 3 6 All the disk drives must be added in pairs and only similar disks can mirror each other. Figure 1-10. G ro u p 1 G ro u p 2 Figure 1-10. Mirrored Hard Disk Drives Table 1-9 summarizes the features of storage bays and hard disk drives. Table 1-9.
PCI modules The server has two PCI modules that are CRUs, hot pluggable, and fault-tolerant. Each PCI module contains a PCI board that transfers data from PCI devices to the CPU. The PCI module is fault-tolerant such that if one stops functioning the other PCI module takes over. The PCI modules are numbered 1 and 2, left to right as seen from the front of the system. Each PCI module has two status indicators that are listed along with a description of each in Table 1-4.
Device Module The device module supports two standard PC AT compatible peripheral devices (see Figure 1-11), as follows: ! One IDE 3.5-inch high-capacity super floppy disk drive (supports 720 KB, 1.44 MB, and 120 MB diskette media). ! One 24X CD-ROM drive. A B C A B C High-capacity super floppy disk drive 24X CD-ROM drive Device module Figure 1-11. Device Module The device module is a single CRU that is not hot-pluggable.
System Features The following subsections provide a description of the system features. Pentium III Processor Depending on system configuration, each CPU CRU can include up to two Pentium III 800 MHz processors, see Figure 1-12. Each Pentium III processor is mounted on the CPU board located in the CPU module. The primary processor plugs into a Zero Insertion Force (ZIF) socket on the board. The processor features a 256 KB cache.
System Memory Up to 2 GB of Synchronous Dynamic Random-Access Memory (SDRAM) can be configured on the CPU board located in the CPU module. The CPU board contains four 168-pin DIMM sockets allowing for system memory expansion within a CPU module. See Figure 1-13 Note: Only use DIMMs approved for use in this server system. Call your customer service representative for information. A B C D A B C D CPU module CPU board Memory socket #1 Memory socket #4 Figure 1-13.
BIOS The BIOS and Setup Utility are located in the Flash EPROM on the CPU board and include support for system setup and legacy device configuration. A number of security, reliability, and management features also have been incorporated to meet vital server needs. USB/IDE Controller The ServerWorks ROSB chip supports the USB and IDE controllers. The I/O panel board provides the connector interface for two USB ports that support the keyboard and mouse.
SCSI Controller The PCI board includes an embedded QLogic ISP12160A SCSI dual channel controller for supporting the hard disk drives in the storage bays. It is a 64-bit direct memory access (DMA) bus master and supports 32-bit PCI buses at 33 MHz. This SCSI controller interfaces the PCI bus to two Ultra 160 SCSI buses. The SCSI controller is fully autonomous and capable of managing multiple I/O operations and data transfers without host intervention.
A B C A B C PCI module PCI board Real-time clock battery Figure 1-14.
Baseboard Management Controllers (BMC) Server management is concentrated in the Baseboard Management Controllers (BMC). The BMCs and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected. The BMC supports the Management Workstation Application (MWA), which allows remote server management via a modem, LAN, or direct connection to a manager system.
A B C D E A B C D E COM1 serial port (for UPS option) USB port 1 (for keyboard) USB port 2 (for mouse) COM2 serial port (for external modem option) VGA monitor port Figure 1-15. I/O Panel External Connectors The external device I/O connectors located on each PCI module (see Figure 1-16) provide support for a LAN port and PCI board device ports.
1-26 System Overview
2 Setting Up the System ! Overview ! Selecting a Site ! Unpacking the System ! Rack-Mount System Assembly ! Getting Familiar with the System ! Making Connections ! Connecting the Power Cord(s) ! Using the System
Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based or rack-mount system units. Also, provided are the instructions for assembling the rack-mount system unit. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: ! Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC.
Unpacking the System ! WARNING Your system weighs approximately 132 pounds (60 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system if the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials.
Table 2-1. Rack Mount Parts Reference Description A Rail Assemblies (2) B Front Bezel (Top and Bottom Panels) C Key D Miscellaneous Hardware Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. ! WARNING Be sure that power to the system is turned off and unplugged. All voltage is removed only when the power cords are unplugged. ! Avoid excessive vibration and shock. Dropping an electronic component can cause serious damage.
Assembly The following subsection describes how to assemble your rack-mount server unit into a standard EIA 19-inch rack cabinet. ! CAUTION Ensure that the location of the rack-mount server unit does not create an unstable condition when installed in the rack cabinet. Before you begin select an appropriate location in your rack cabinet for the rack-mount server unit. To improve rack stability, mount heavier items towards the bottom of the rack cabinet.
! CAUTION Temperature: The operating temperature of the server unit, when installed in an equipment rack, must not go below 5 °C (41 °F) or rise above 35 °C (95 °F). Extreme fluctuations in temperature can cause a variety of problems in your server. It is recommended that the ambient temperature for a rackmount unit not exceed 25°C. Ventilation: The equipment rack must provide sufficient airflow to the front of the server unit to maintain proper cooling.
A A A A B C C B A – M5 Cagenuts for ServerUnit Faceplate B – Rail Assembly Bracket Alignment Tabs C – Rail Assembly Bracket M5 Screw Holes Figure 2-2. Locating and Marking the Front Mounting Holes for the Server Unit 3. While marking the hole locations for the rail assemblies, also mark the locations on the front vertical mounting rails for the cage nuts, which hold the thumbscrews of the server faceplate (see Figure 2-2). 4.
Figure 2-3. Inserting the Cage Nuts 5. Locate the two rail assemblies. Each rail assembly consists of an outer bracket and an inner bracket (see Figure 2-4). The rail assembly attaches to the rack cabinet. C A B A – Outer bracket B – Inner bracket C – Screws (8) Figure 2-4. Rail Assembly 6. Loosen the eight screws that secure their outer and inner brackets together so that they can slide fairly easy (see Figure 2-4). 7.
Note: For correct mounting orientation of the rail assemblies, the bottoms of the assemblies have a wider offset than the top. 8. Install two screws (see Figure 2-5) that secure the front of the rail assembly to the vertical-mounting rail and tighten loosely. 9. Carefully align the rear holes of the rail assembly with the holes in the rear vertical-mounting rail. 10. Install two screws that secure the rear of the rack assembly to the verticalmounting rail. 11.
C B B A A – Outer bracket B – Screws (8) C – Inner bracket Figure 2-6.
Mounting the Server Unit in the Rack Cabinet Use the following procedure to mount the server unit into the rack cabinet. ! WARNING Anchor the Rack Cabinet. The rack cabinet must be anchored to an unmovable support or a front stabilizer to prevent it from falling over when one or more units are extended in front of it on slide assemblies. The anchors must be able to withstand a force of up to 113 kg (250 lbs.). You must also consider the weight of any other device installed in the rack. Avoid Injury.
A B A – Right-hand side mounting screws and washers (4) B – Left-hand side mounting screws and washers (4) Figure 2-8 Securing the Server Unit 2-12 Setting Up the System
Getting Familiar with the System Before setting up your system, see System Overview in Chapter 1 of this User's Guide to become familiar with the system’s characteristics, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system.
After the power cords are plugged in confirm that the power status lamp on the power units flashes. If the lamp is off, a failure occurred in the power unit, see Table 1-1 System Status LED Indicators in Chapter 1 of this User's Guide. When connecting the power cord to a power control unit, such as an UPS confirm that the power control unit is powered off. Connecting the power cord while power is supplied to the power control unit may cause a failure.
Figure 2-10.
Using the System The following subsections describe how to use this server system properly and safely, including an explanation of the server system power on/off sequences, what the POST program checks in the server, how to perform a forced power shutdown, and how to reset the system. When using the server system the following precautions should be observed. ! Make sure you power off the server before connecting or disconnecting cables between the server and peripheral devices.
System Power Low-level power is always present in the server system when the server unit is plugged into an AC source. This low-level standby power allows the BMC controller to monitor the status of the system components even when the system power is off. The system power button functions as follows: If: Then pressing the power button: System power = off Standby power = on Powers on the system and boots the OS. System power = on Powers off the system, but standby power remains on.
After a few seconds your system begins the internal Power-On Self Tests (POST). POST automatically checks the system CPU modules, system PCI modules, ECC memory modules, keyboard, mouse, and most installed peripheral devices. POST also displays the start messages of the BIOS setup utility during execution. The POST check results should be checked in the following cases: ! When the server is being used for the first time. ! When the server appears to fail.
3. Power off the peripheral devices. Note: If the server power cord is connected to a power control unit such as an UPS (Uninterruptible Power Supply), refer to the UPS user's guide for proper power-off procedures. Forcing a Power Shutdown A forced power shutdown can be used when the system's power on/off switch does not power off the server or the reset functions do not work.
2-20 Setting Up the System
3 Configuring Your System ! Configuring Your System ! BIOS Setup Utility ! Fast!Util Utility ! Configuring System Jumpers
Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory. The Fast!Util Utility is used if you need to configure either of the SCSI controllers in your system or to perform a SCSI disk format or verify disk operation of these drives.
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. 2. If the NEC logo appears, press ESC in order to display POST information. 3.
Table 3-1 Setup Menu Value Keys Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change. HOME or END Move cursor to top or bottom of window. PAGE UP or PAGE DOWN Move cursor to next or previous page. F5 or - Select the previous value for the field.
Main Menu Feature Choices or Display Only Processor Type ——————— (Display Only). Shows the type of processor installed. Processor Speed XXX MHz (Display Only). Indicates the processor speed. Cache RAM XXX KB (Display Only). Indicates the cache RAM size. System Memory XXX KB (Display Only). Indicates the total capacity of the basic memory. Extended Memory XXX MB (Display Only). Indicates the total capacity of the extended memory. BIOS Version ——————— (Display Only).
Advanced Menu Feature Description Advanced Refer to Advanced Submenu. Processor Information Refer to Processor Information Submenu Memory Information Refer to Memory Information Submenu. Peripheral Configuration Refer to Peripheral Configuration Submenu. Monitoring Configuration Refer to Monitoring Configuration Submenu. It sets POST Monitoring and Boot Monitoring. PCI Device Refer to PCI Device Submenu. Option ROM Refer to Option ROM Submenu.
Advanced Submenu Feature Choices or Display Only Description Your Setting Reset Configuration Data No Yes Select Yes if you want to clear the Extended System Configuration Data (ESCD) area. This parameter returns to No after the system is started. Boot-time Diagnostic Screen: Disabled Enabled Displays the diagnostic screen during POST instead of the Logo. The Boot-Time diagnostic screen is automatically enabled if redirection or ROMpilot is enabled.
Memory Information Submenu Feature Choices or Display Only DIMM #0 Size: 128 MB (Display Only). Shows the memory size of DIMM installed. DIMM #0 Speed: 133 Mhz (Display Only). Shows the clock speed of DIMM installed. DIMM #1 Size: None* (Display Only). Shows the memory size of DIMM installed. DIMM #1 Speed: None (Display Only). Shows the clock speed of DIMM installed DIMM #2 Size: None (Display Only). Shows the memory size of DIMM installed. DIMM #2 Speed: None (Display Only).
Monitoring Configuration Submenu Feature Choices or Display Only Description Option ROM Scan Monitoring Disabled Enabled Disables and enables the Option ROM Scan Monitoring Feature. Option ROM Monitoring Timeout* 5 (1 to 20) Boot Monitoring Disabled Enabled Boot Monitoring Time-out Period* 5 (1 to 20) POST PAUSE Monitoring Disabled Enabled Disables and enables the POST Pause Monitoring Feature.
Option ROM Submenu Choices or Display Only Description Onboard SCSI Enabled Disabled Disables/Enables the mapping of the onboard SCSI BIOS. Onboard LAN Enabled Disabled Disables/Enables the mapping of the onboard LAN BIOS PCI Slot 1 Enabled Disabled Initializes device expansion ROM. PCI Slot 2 Enabled Disabled Initializes device expansion ROM. PCI Slot 3 Enabled Disabled Initializes device expansion ROM. PCI Slot 4 Enabled Disabled Initializes device expansion ROM.
Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Feature Choices or Display Only Description Your Setting Supervisor Password is Clear Status only, user cannot modify. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board Jumpers in this Chapter). User Password is Clear Status only, user cannot modify.
Feature Choices or Display Only Power Switch Mask Masked Unmasked Determines whether power switch is masked or unmasked. Selecting "Masked" disables power-off with the power switch after the operating system is started (including shutdown by pressing the Power switch for at least 4 seconds.) Option ROM Menu Mask Unmasked Masked Determines whether Option ROM Menu Mask is masked or unmasked.
System Hardware Menu Feature Choices or Display Only Description Your Setting Thermal Sensor Refer to Thermal Sensor Submenu. Wake On Events Refer to Wake On Events Submenu. AC Link Power On Last State Stay Off Determines the mode of AC Link. This determines the state of the server when AC power is reapplied (see Table below). Note: When "Wake On LAN" is enabled, Stay Off is the only choice for selection.
Thermal Sensor Submenu Feature Choices or Display Only Description Thermal Sensor Disabled Enabled When enabled determines if the BIOS will disable boot (if temperature is not within a safe range). Upper Limit 50 (11 to 80) Sets the upper temperature limit in Centigrade. Lower Limit 5 (0 to 69) Sets the lower temperature limit in Centigrade. Your Setting Wake On Events Submenu Feature Wake On LAN Choices or Display Only Description Disabled Enabled Enables Wake ON LAN support.
Boot Menu Use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Boot Device Priority Menu Boot Priority Device Description Your Setting 1. ATAPI CD-ROM Drive Attempts to boot from an ATAPI CD-ROM drive. 2. Removable Devices Attempts to boot from a diskette drive. 3. Hard Drive Attempts to boot from a hard drive device. 4. Intel UNDI, PXE2.0 (Build 071) Attempts to boot from a PXR server.
Fast!Util Utility The Fast!Util utility detects the SCSI host adapters on the PCI board and on option SCSI controller boards. However, the Fast!Util is only used when an optional SCSI Controller is installed and is used mainly to set the transfer rate of connected SCSI device.
Configuration Settings Menu The Configuration Settings Menu lists the following selections. Configuration Settings Menu Host Adapter Settings SCSI Device Settings SCSI Bus Settings Autoconfigure SCSI Devices Selectable Boot Settings Restore Default Adapter Settings Raw Nvram Data Host Adapter Settings Submenu Feature Choices or Display Only Description BIOS Address — (Display Only). BIOS Revision — (Display Only). Interrupt Level — (Display Only).
SCSI Device Settings Submenu Feature Choices or Display Only Description Disconnects OK Yes No Specify whether the disconnection of SCSI devices from the SCSI bus is enabled or disabled. Check Parity Enable LUNs Enable PPR Enable Device Negotiate Wide Negotiate Synchronous Tagged Queuing Sync Offset Yes No Specify whether the parity check is provided or is not provided. Yes No Specify whether more than one LUN number are given to SCSI ID. Factory set. Do not change.
SCSI Bus Settings Submenu Feature Choices or Display Only Description SCSI Bus SCSI ID 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 Specify the SCSI bus ID value. Value 7 is set for SCSI Bus 0 and value 6 is set for SCSI Bus 1. SCSI Bus Reset Enabled Disabled Make the reset valid or invalid for SCSI buses. SCSI Bus Reset Delay 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 Factory set. Do not change.
Selectable Boot Settings Submenu Feature Choices or Display Only Description Selectable SCSI Boot Enabled Disabled Specify whether the boot from the SCSI device can be selected or not selected. SCSI Bus 0 1 Select the bus to which the started SCSI device is connected. SCSI Boot ID 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 Set the SCSI ID of the started SCSI device.
SCSI Disk Utility When "Scan SCSI Bus" is selected in the "Fast!Util Options Menu" the utility menu appears that is used to format or verify the connected SCSI devices. ! CAUTION Devices can be processed in SCSI buses and SCSI IDs. Be careful not to forget the selected bus and ID. The selection of "Continue With Format" in "Low-Level Format" causes all data in disks to be lost. ! Low-Level Format Physically formats the device selected in "Continue With Format.
The "Configuration Settings Modified" screen selections are as follows. Configuration Settings Modified Save Changes Do not save changes The termination screen "Exit Fast!UTIL" selections are as follows.
Configuring System Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system boards. Modify system boards only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground. The jumper blocks on the PCI board located in the PCI module (one PCI board per PCI module) enable you to set specific operating parameters for your system.
Table 3-2 lists the System Jumpers and their factory default settings. ! CAUTION DO NOT change any other switch jumper settings. Any change may cause the server to fail or malfunction. Table 3-2. System Jumper Summary Jumper On/Off (default in bold) What it does at system reset. CMOS clear* Off, Protect On, Erase Preserves the contents of CMOS. Clears CMOS. 3–4 Password disable Off, Enable On, Disable Enables password protection. Disables the password. 5–6 Reserved Off, Not Used Reserved.
Moving System Jumpers ! CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage. Observe static precautions. Use an antistatic wrist strap. To configure the system jumpers on the PCI board: 1. Perform steps 1 through 5 of subsection Modifying the PCI Board in chapter 4.
Clearing CMOS and Password To clear CMOS and password: 1. Perform steps 1 through 5 of subsection Modifying the PCI Board in chapter 4. 2. Remove the spare jumper from pins 11 and 12 on system jumper block, see Figure 3-1. 3. If clearing CMOS, reinstall the spare jumper on pins 1 and 2 (CMOS clear) of system jumper block. Otherwise, go to next step. 4. If clearing password, reinstall the spare jumper on pins 3 and 4 (Password disable) of system jumper block. Otherwise, go to next step. 5.
4 CRU Replacement and Upgrades ! General Information ! Precautions ! Preparing Your System for Upgrade ! ! Opening and Closing the Front Door of the Tower Cabinet Removing and Installing the Front Covers of the Rack-Mount System ! Replacing CPU Modules ! Replacing or Adding Processors and VRMs ! Replacing or Adding DIMMs ! Removing a PCI Module ! Installing PCI Adapter Boards ! Removing PCI Adapters Boards ! Installing a PCI Module ! Replacing or Adding Disk Drives ! Replacing the
General Information This chapter contains procedures for removing and installing customerreplaceable units (CRUs) and step-by-step instructions for upgrading your server system. When you disassemble any part of the server, note the orientation and placement of any cables or shielding that you remove. ! WARNING The DC push button on/off switch on the front panel does not turn off system AC power.
Precautions The following warnings and cautions apply throughout this chapter. Only a technically qualified person should integrate and configure the system. The only procedures that can safely be done with the system power on is removing or installing (hot-swapping) an SCA disk drive/carrier assembly in the SCSI hot-swap drive cage, hot-swapping a failed power supply, hot-swapping a failed device module, or hot swapping a CPU or PCI module.
! CAUTION Electrostatic discharge (ESD) and ESD protection. ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are hot-swapping SCSI hard drives or hotswapping a failed fan module or power supply. However, we recommend that you do all procedures in this chapter only at an ESD workstation.
Preparing Your System for Upgrade Always observe the following guidelines when replacing or installing devices in your system. ! Your fault-tolerant server allows you to remove, install, and replace devices while the server is in continuous operation. However, when it is necessary to work on the server with its power off, you must use the Windows 2000 shut down procedures, power off the server, and disconnect all the power cords and interface cables.
Opening and Closing the Front Door of the Tower Cabinet Note: This procedure is for tower-based systems only. You must open the front door to turn the server power on or off, mount or dismount a hard disk drive, and access the CD-ROM drive or floppy disk drive. Note: The CD-ROM drive has a function to eject the media using a software command. Before issuing a software command to eject the media, confirm that the front door is open.
To close the front door of the tower cabinet, perform the following. 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Carefully swing the front door closed and lock the door. The front door is locked by inserting the security key into the lock, which is located approximately half way up on the left-hand side of the front door, and turning the key counter clockwise a quarter turn. See Figure 4-1.
Removing and Installing the Front Covers of the Rack-Mount System Note: This procedure is for rack-mount systems only. The rack-mount system consists of two front covers. The upper cover is removed for turning the server power on and off and when accessing the CD-ROM drive or floppy disk drive. Both the upper cover and lower cover are removed when accessing the CPU modules, the PCI modules, and the SCSI disk drive bays. Note: The CD-ROM drive has a function to eject the media using a software command.
4. Remove the lower front cover by repeating step 3 above. Figure 4-3. Removing the Front Covers To install the front covers of the rack-mount system, perform the following. 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Install the lower front cover first and then the upper one. See Figure 4-4. To install the lower and upper front covers fasten the tab on the left handside of each of the front covers to the server. 3.
Replacing CPU Modules Your system contains two redundant CPU modules that are accessible from the front of the server unit. The following subsections provide the procedures for removing and installing CPU modules. Removing a CPU Module 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Unlock and open the front door on the tower cabinet or front covers on the rack-mount system.
Note: Removing the knurled screw deactivates an interlock switch that removes power to the CPU module. Knurled Screws Figure 4-6. Removing the Knurled Screw Securing the Locking Handle 5. Pull the locking handle all the way down to its unlocked position. This disconnects the CPU module from its backplane. Then using the locking handle, pull the CPU module out of the chassis just enough so that you can support the module with both hands. See Figure 4-7. Figure 4-7.
Figure 4-8. Removing the CPU Module Installing a CPU Module 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Position the locking handle on the front of the CPU module in the down unlocked position. See Figure 4-9. 3. Support the CPU module with both hands and carefully slide it into the chassis until it is firmly seated in its connector. 4. Push the locking handle all the way up to its locked position. 5.
D C B A A B C D CPU module Locking handle down (unlocked position) State LED (lights green when power is applied to the CPU module) Knurled screw Figure 4-9. Installing the CPU Module 6. Close and lock the front door on the tower cabinet or front covers on the rack-mount system. See Opening and Closing the Front Door of the Tower Cabinet earlier in this chapter or Removing and Installing the Front Covers of the Rack-Mount System earlier in this chapter.
Replacing or Adding Processors and VRMs The following subsections provide the procedures for removing and installing the Pentium III processor. Use these procedures when replacing or adding processors to your system. When adding a second processor to a CPU module an identical processor must be added to the other CPU module to provide total system redundancy and mirroring. Each processor includes a thermal cool sheet (heat radiation sheet) and a heat sink.
Screws Figure 4-10. Removing the Two Screws Securing the Top cover of the CPU Module 3. Remove the top cover of the CPU module by sliding it slightly towards the rear of the module until it stops and its hooks disengage from the tab slots in the module chassis and then pull it straight up. See Figure 4-11. Figure 4-11. Removing the Top cover of the CPU Module 4. Locate the two processor sockets and two VRM sockets on the CPU board inside the CPU module. See Figure 4-12.
A B C D A B C D Terminator board/Processor #2 Processor #1 VRM for Processor #2 VRM for Processor #1 Figure 4-12. CPU Board Component Locations 5. If you are adding another processor to your system, then you must remove the terminator board from the socket where you are adding the processor and store the terminator board appropriately. ! To remove a terminator board, perform step 7. Otherwise, go to step 6. 6.
8. Position the processor over the processor socket so that its pins align with the socket holes. See Figure 4-14. Note: Both the processor and processor socket have different pin assignments at two of its four corners to prevent misinsertion. Check the orientation pin mark and pin assignment on the socket to mount the processor correctly. Orientation Mark Figure 4-14. Mounting the Processor Correctly 9. Gently apply pressure equally over the top surface of the processor until it seats in the socket.
10. Very carefully apply the thermal interface material (heat radiation sheet) on top of the processor so that it is completely covered. See Figure 4-16. Notes: The thermal interface material is very fragile, it must be handled very carefully. If the cooling sheet is damaged, it must be replaced with a new one. Reuse of the cooling sheet is not permitted. Do not stick multiple cooling sheets on a processor, only one is needed. Keep any remaining cooling sheets as spares. Figure 4-16.
12. Tip the heat sink so that the wire clip on the end with no bracket fits over the tab on the base of the socket. Then insert a small screwdriver into the slot on the wire clip bracket, and hook the bracket over the other tab on the base of the socket, while pressing down on the bracket. See Figure 4-18. Screwdriver Slot Bracket Wire Clip Figure 4-18. Securing the Processor Heatsink 13. Install the processor's associated VRM. Go to the next subsection Installing a VRM.
2. Repeat step 1 above if another VRM is to be installed. Otherwise, go to the next step. 3. Reinstall the top cover of the CPU module. See Installing a Processor earlier in this chapter. Removing a Processor or Terminator Board 1. Remove the appropriate CPU module from the server chassis. See Removing a CPU Module earlier in this chapter. 2. Remove the top cover of the CPU module. See Installing a Processor earlier in this chapter. 3. Locate the processor or terminator board socket on the CPU board.
7. To remove the processor's associated VRM, go to the next subsection Removing a VRM. Removing a VRM Each processor has a voltage regulator module (VRM) associated with it and is installed in a VRM socket adjacent to it. Perform these procedures after its associated processor is removed. See Removing a Processor or Terminator Board earlier in this chapter. 1. Tilt the VRM socket levers down to release the VRM from its socket. See Figure 4-22. 2.
Replacing or Adding DIMMs The following subsections provide the procedures for configuring and upgrading system memory. Use these procedures when replacing or adding dual inline memory modules (DIMMs) to your system. When adding or changing memory in a CPU module the same changes must be must be made to the other CPU module to provide total system redundancy and mirroring. The CPU board contains four DIMM sockets (see Figure 4-23).
Installing DIMMs When properly installed, the DIMM module is oriented at an angle of 90 degrees relative to the CPU board. 1. Remove the appropriate CPU module from the server chassis. See Removing a CPU Module earlier in this chapter. 2. Remove the top cover of the CPU module. See Installing a Processor earlier in this chapter. 3. Slide and remove cooling fan #1 located in the front portion of the CPU module. See Figure 4-24. Figure 4-24. Removing Cooling Fan #1 4.
6. Spread the latch levers located on both ends of the DIMM socket just enough to unlock the DIMM cover and remove it (see Figure 4-26). Note: A DIMM cover is always mounted in an empty DIMM socket. Figure 4-26. Removing a DIMM Cover 7. Holding the DIMM module only by its edges, remove it from its antistatic package. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 8. DIMMs are keyed so they can only be inserted one way.
11. Reconnect the power cable of cooling fan #1 to its connector on the CPU board and slide the fan back into its holder located in the front portion of the CPU module. See Figure 4-28. Fan Frame Figure 4-28. Installing Cooling Fan #1 12. Reinstall the top cover of the CPU module. See Installing a Processor earlier in this chapter. Removing DIMMs 1. Remove the appropriate CPU module from the server chassis. See Removing a CPU Module earlier in this chapter. 2. Remove the top cover of the CPU module.
4. Tag and disconnect the cooling fan power cable from the CPU board. See Figure 4-25. Figure 4-30. Removing the Cooling Fan Power Cable 5. Spread the latch levers located on both ends of the DIMM socket just enough to unlock the DIMM and remove it (see Figure 4-26). Store the DIMM in an antistatic package. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. Figure 4-31. Removing a DIMM 6. Repeat Steps 5 to remove additional DIMMs. 7.
Fan Frame Figure 4-32. Installing Cooling Fan #1 10. Reinstall the top cover of the CPU module. See Installing a Processor earlier in this chapter.
Removing a PCI Module Your system contains two redundant PCI modules that are accessible from the front of the server unit. 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Unlock and open the front door on the tower cabinet or front covers on the rack-mount system. See Opening and Closing the Front Door of the Tower Cabinet earlier in this chapter or Removing and Installing the Front Covers of the Rack-Mount System earlier in this chapter. 3.
4. Disconnect (if connected) all PCI cables and the network cable from the front of the PCI module. 5. Unscrew and remove the knurled screw securing the locking handle to the PCI module. See Figure 4-34. Note: Removing the knurled screw deactivates an interlock switch that removes power to the CPU module. Knurled Screws Figure 4-34. Removing the Knurled Screw Securing the Locking Handle 6. Pull the locking handle all the way up to its unlocked position. This disconnects the PCI module from its backplane.
7. Then using the locking handle, pull the PCI module out of the chassis just enough so that you can support the module with both hands. See Figure 4-36. Figure 4-36. Removing the PCI Module 8. Remove the module from the server unit and carefully turn it over on its top (rotate 180 degrees) and place it on a flat sturdy surface. See Figure 4-37. Figure 4-37.
Installing PCI Adapter Boards This subsection describes how to install PCI adapter boards. Use these procedures when adding or replacing PCI adapter boards in your system. When adding, but not replacing a PCI adapter board in a PCI module an identical PCI adapter board must be added to the other PCI module to continue total system redundancy and mirroring.
1. Remove the appropriate PCI module from the server chassis. See Removing a PCI Module earlier in this chapter. 2. Remove the two screws from the rear of the PCI module securing its top cover. See Figure 4-39. Screws Figure 4-39. Removing the Two Screws Securing the Top cover of the PCI Module 3. Remove the top cover of the PCI module by sliding it slightly towards the rear of the module until it stops and its hooks disengage from the tab slots in the module chassis and then pull it straight up.
4. Determine the slot location on the PCI module board where you want to install the PCI adapter board and remove the connector cap. See Figure 4-40. Note: Save the connector cap removed from the PCI board slot for future use. Figure 4-41. Removing the PCI Slot Connector Cap 5. Remove the PCI board from its protective wrapper, holding the board only by its edges. Do not touch the board components or its connectors. Note: Observe static precautions. Use an antistatic wrist strap. 6.
8. Holding the PCI board by its top edge or upper corners, firmly press the board into the PCI expansion slot on the PCI module board. The tapered foot of the PCI board retaining bracket must fit into the mating slot in the expansion slot frame. See Figure 4-43. Figure 4-43. Installing the PCI Board 9. The retaining bracket fits into the space that was occupied by the PCI expansion slot cover.
10. Secure the PCI board retaining bracket to the expansion slot frame with the setscrew removed in step 5. See Figure 4-45. Figure 4-45. Securing the PCI Board Retaining Bracket 11. Reinstall the top cover of the PCI module and ensure that its hooks mate with the tab slots of the PCI module chassis. Then slide the cover towards the front of the PCI module chassis until its hooks are fully engaged in the chassis. See Figure 4-46. Figure 4-46. Installing the PCI Module Top Cover 12.
Removing PCI Adapter Boards This subsection describes how to remove PCI adapter boards. Use these procedures when removing or replacing PCI adapter boards in your system. When removing, but not replacing a PCI adapter board in a PCI module an identical PCI adapter board must be removed from the other PCI module to continue total system redundancy and mirroring.
1. Perform steps 1 through 3 of the previous subsection Installing PCI Adapter Boards. 2. Determine the PCI board retaining bracket that corresponds to the desired expansion slot and remove its setscrew. See Figure 4-48. Figure 4-48. Removing the PCI Board Retaining Bracket Screw 3. Hold the PCI board at each end, and carefully rock it back and forth until the edge connectors pull free. Make sure that you do not scrape the board against other components. 4.
Installing a PCI Module 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Ensure that the locking handle on the front of the PCI module is in the up unlocked position. 3. Support the PCI module with both hands and carefully slide it into the chassis until it is firmly seated in its connector. 4. Swing the locking handle all the way down to its locked position. Figure 4-49. Securing the Locking Handle of the PCI Module 5.
Replacing or Adding Disk Drives The following sections provide procedures for installing a disk drive, removing a disk drive, or swapping out a faulty disk drive from one of the hot-swap SCSI hard disk drive bays. The 3.5-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Each drive must be installed in a carrier. Note: To order a carrier, contact your sales representative or dealer.
Installing a Hard Disk Drive 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Unlock and open the front door on the tower cabinet or front covers on the rack-mount system. See Opening and Closing the Front Door of the Tower Cabinet earlier in this chapter or Removing and Installing the Front Covers of the Rack-Mount System earlier in this chapter. 3. Determine which hard disk drive bay slot will house the new hard drive. 4.
6. Position the drive so its SCA connector is near the top surface of the drive. Place the drive on the antistatic surface again. Slide the drive into the carrier with its SCA connector facing toward the rear of the carrier (open end). 7. While holding the drive in the carrier with your left hand, align the drive’s screw holes with the carrier’s screw holes and insert the four screws of appropriate size and length (see Figure 4-51).
Figure 4-53. Engaging the Carrier Lock Lever 10. Push the lock lever toward the hard disk drive bay until the handle is completely locked. The lever clicks when it is locked. See Figure 4-54. Incorrect Correct Figure 4-54. Securing the Hard Disk Drive Carrier 11. Close and lock the front door on the tower cabinet or front covers on the rack-mount system.
Removing a Hard Disk Drive 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Unlock and open the front door on the tower cabinet or front covers on the rack-mount system. See Opening and Closing the Front Door of the Tower Cabinet earlier in this chapter or Removing and Installing the Front Covers of the Rack-Mount System earlier in this chapter. 3. Determine which hard disk drive bay slot contains the hard drive you want to remove. 4.
Hot-Swapping a Hard Drive If you are swapping out a faulty hard drive, you can determine which drive to remove by checking its Disk Drive Status LEDs. See “Status LED Indicator Descriptions” in Chapter 1. Note: When the Disk Error LED indicates a drive fault (steady amber light), you can remove the drive and swap in a replacement at any time without needing to power down the system. Drive manufacturer's caution against moving a drive that is still spinning because of possible damage to the drive.
Replacing the Device Module Your system contains two standard PC AT compatible peripheral devices that are housed in the device module. The standard peripheral devices are as follows: ! Super floppy disk drive ! 24X CD-ROM drive (supports 650 MB CD media). The device module is a single CRU and is not hot-pluggable. You must open the front door of the tower cabinet or the front cover of the rackmount system to turn the server power off before removing or installing the device module.
B A A B Device module Screws Figure 4-56. Removing the Device Module 6. To reinstall the device module in the cabinet carefully insert the module into its slot in the front panel of the cabinet. 7. Secure the device module to the front panel with the two screws removed in step 4 above. 8. Plug in the power cords and power on the system. 9. Close and lock the front door on the tower cabinet or front covers on the rack-mount system.
Replacing a Power supply Your server system contains two standard 450-Watt power supplies that are housed in the rear of the chassis. The power supplies are numbered 1 and 2, right to left as seen from the rear of the system. Both power supplies are CRUs and are hot pluggable and redundant. Each power supply has three status indicators that are listed along with a description of each in Table 1-6 of chapter 1. To replace a power supply, perform the following procedures. 1.
A B A B Locking handle Screw Figure 4-58. Removing the Locking Handle Screw 5. Pull the locking handle down to its fully opened position. This disconnects the power supply from its connector inside the bay. See Figure 4-59. 6. Use the locking handle to pull the power supply out of the bay just enough so that you can support the power supply with both hands. Then carefully remove the power supply from the bay. See Figure 4-59. Figure 4-59. Removing the Power Supply 7.
8. Secure the power supply by pushing its locking handle up to its fully locked position until you hear it click and then fasten with the screw removed in step 4 above. See Figure 4-60 and Figure 4-58. 2 1 Incorrect Correct Figure 4-60. Installing the Power Supply 9. Plug one end of the power cord into the AC input receptacle on the rear of the power supply (see Figure 4-61) and connect the other end into the AC wall outlets.
Installing the Internal Device Bay Expansion Kit Note: This procedure is for tower-based systems only. The following subsections provides the procedures for installing the Internal Device Bay Expansion Kit into the tape drive module housing, which is included with tower-based systems only. After installing the expansion kit, then 5.25-inch tape backup drives can be installed in the device bays.
Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. ! WARNING Before doing the procedures in this subsection, make sure that your system is powered off and unplug all AC power cords. Failure to disconnect power before opening your system can result in personal injury and equipment damage. All voltage is removed only when the power cord is unplugged. ! Avoid excessive vibration and shock. Dropping an electronic component can cause serious damage.
4. Label and disconnect all peripheral cables attached to the I/O panel on the back of the server. 5. Carefully lift the front door up and pull it towards you until it is free of its top and bottom hinges and then remove it. See Figure 4-62. Figure 4-62. Removing the Front Door 6. Unscrew and remove the knurled screws securing the top cover to the rear of the chassis. See Figure 4-63. Knurled Screws Figure 4-63.
7. Remove and save the screws that attach the top cover to the front of the chassis. See Figure 4-64. 8. While facing the front of the server, push the top cover towards the back of the chassis to disengage the row of tabs attaching the cover to the chassis. Then lift it straight up and set the cover aside. See Figure 4-64. Figure 4-64.
Installing the Internal Device Bay Expansion Kit 1. Mount the power supply unit by placing it at the rear of the tape drive module frame and engaging its bottom mounting tabs with its corresponding frame brackets, and then secure it with two screws. See Figure 4-65. Figure 4-65. Mounting the Power Supply Unit 2.
3. Using the two screws, secure the cooling fan and finger guard together. See Figure 4-67. A C B A B C Fan Finger guard Screws (2) Figure 4-67. Mounting the Cooling Fan and Finger Guard 4. Connect the fan cable to the fan cable connector on the device DC power distribution cable. See Figure 4-68. NOTE: Check the orientation of the cooling fan using the fan cable position. Fan Cable Figure 4-68.
5. Pass the power cable through the rear panel cut out for the power cable connector and secure the cable connector with the two screws provided in the expansion kit. See Figure 4-69. Figure 4-69. Installing the Power Cable 6. Connect the power cable to the power supply unit and secure its ground to the server chassis. See Figure 4-70. Figure 4-70. Connecting the Power Cable 7.
A B A B Group 1 SCSI cable connectors Group 2 SCSI cable connectors Figure 4-71. Connecting the Internal SCSI Cables 9. Secure cable slack with the tie wraps provided with the expansion kit, as shown in Figure 4-72. D A B C A B C D Device DC power distribution cable In the location indicated by the circle secure the device DC power distribution cable to the chassis using tie wrap (100 mm). Bundle the fan cables using tie wrap (100 mm) so that they don't contact the fan blades.
10. This completes the procedure. The power cord and SCSI terminators contained in the expansion kit are not used until a 5.25-inch tape drive is mounted. Save the power cord and SCSI terminators for future use. 11. For the information on how to install or remove a 5.25-inch tape drive, see subsection Installing and Removing Optional 5.25-inch Tape Drives later in this chapter.
Installing and Removing Optional 5.25-Inch Tape Drives The optional 5.25-inch tape drives can only be mounted in a tower-based system that has the Internal Device Bay Expansion Kit and a SCSI controller (PCI adapter board) installed. For information on how to mount the expansion kit, see subsection Installing the Internal Device Bay Expansion Kit and for information on how to install a SCSI controller PCI adapter board see subsection Installing PCI Adapter Boards in this chapter.
Installing a 5.25-inch Tape Drive Install a 5.25-inch tape drive as follows. Note: All removable media SCSI devices being installed must have their terminators either disabled or removed. 1. To prepare the tower-based unit and tape drive module for installing a tape drive, perform the Preparation procedures in subsection Installing the Internal Device Bay Expansion Kit. 2. Each empty device bay has a dummy cover and a bracket assembly.
4. Remove the two screws securing the dummy cover to the device bay bracket assembly. See Figure 4-74. 5. Remove the dummy cover. See Figure 4-74. Note: Save the dummy cover for future use. A B A B Dummy Cover Screws (2) Figure 4-74. Removing the Dummy Cover 6. Remove the tape drive from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number. 7. Set any jumpers or switches in the tape drive.
9. Adjust the position of each device bay bracket so that its end is flush with the front face of the tape drive and secure. C A B A B C Front face Tape Drive Bracket Figure 4-76. Adjusting the Device Bay Bracket 10. Mount the 5.25-inch tape in the device bay by inserting its hooks into their mating slots in the bay and sliding it forward until it is flush with the front panel. See Figure 4-77. B A B A Oblong slot (one for each side) Hook (one on each side) Figure 4-77. Mounting the 5.
Figure 4-78. Securing the 5.25-inch Tape Drive to the Device Bay 12. Before connecting the SCSI interface cable to the tape drive remove the 50-pin conversion connector plugged into its connector. This conversion connector is only used to connect the 5.25-inch tape drive to another device. See Figure 4-79. Note: Save the 50-pin conversion connector for future use. Figure 4-79.
13. Connect the power cable (A) and interface cable (B) to the 5.25-inch tape drive. The middle connector of the internal SCSI interface cable connects to a 5.25-inch tape drive See Figure 4-80 and Figure 4-81. A B A B Power cable Interface cable (middle connector) Figure 4-80. Connecting the Power and Interface Cables to a 5.25-inch Tape Drive Front Panel Tape Drive Tape Drive Rear Panel Figure 4-81. Internal Interface Cable Connections - Top View 14.
15. Loosen the two screws securing the appropriate rear cable cover external cable restrainer, lift the external cable restrainer, and tighten the screws. Perform the same procedure on the other rear cable cover external cable restrainer if used. See Figure 4-82. Figure 4-82. Adjusting the Rear Cable Cover External Cable Restrainers 16. Open the rear cable cover of the top cover. See Figure 4-83. Figure 4-83.
17. Connect the external SCSI interface cables and power cords supplied with the internal device bay expansion kit. See Figure 4-84. The following examples show two different methods of connecting the SCSI interface cables. See Figure 4-84: ! Example 1: Shows the method of connecting two 5.25-inch tape drives to two SCSI controller boards. For this method, connect a SCSI controller board to a 5.
18. Close the rear cable cover in such a manner that the SCSI interface cables and power cords jut out from the cable restrainers. See Figure 4-85. Note: Route the SCSI interface cables so that they do not block the exhaust port of the cooling fans. Figure 4-85.
4-68 CRU Replacement and Server Upgrades
5 Problem Solving ! Problem Solving ! Static Precautions ! Troubleshooting Checklists ! Diagnostic Procedures ! Specific Problems and Corrective Actions ! Problems with the Network ! PCI Installation Tips ! Error Messages and Beep Codes ! How to Identify BIOS and BMC Revision Levels
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS, system, and disk status user information.
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup. Hardware failure is a less frequent cause. If you have problems during initial system startup, review the following checklist.
If the above items are all correct, but the problem reoccurs, refer to Diagnostic Procedures in this chapter. Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following checklist.
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following checklist.
Diagnostic Procedures This section provides a more detailed approach to diagnosing and identifying problems and then locating their sources. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks all boards, processors, keyboard, and mouse. If POST finds an error, it displays an error message. Refer to the Error Message section in this chapter for an explanation of each error message.
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the CPU modules, PCI modules, keyboard, mouse, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memory, it may take several minutes to complete the memory test. When the memory test completes, the following is displayed: Press to enter SETUP Press to enter BIOS SETUP.
POST Keys and Errors Action/Message Description If POST Beeps Before Video Appears Initialization failed before video initialized. Most beep code errors are fatal; initialization cannot continue. Refer to the section “Error Messages” in this chapter. If Monitor Displays Error Note error; press F1 to continue boot or F2 to enter Setup. Refer to the section “Error Messages” in this chapter. To Enter Setup Setup changes specific options, then writes to CMOS, NVRAM.
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorrect beep pattern ! No characters appear on screen ! Characters on the screen appear distorted or incorrect ! System cooling fan does not rotate ! Diskette drive activity LED does not light ! Hard disk drive activity LED does not light ! CD-ROM drive activity LED does not light ! Problems with application software ! The startup
No Characters Appear on Screen Check the following: ! Is the keyboard working? Check to see if the Num Lock light is functioning. ! Is the video display monitor plugged in and turned on? Many modern video monitors shut down when inactive and may require a moment to warm up when activated.
System Cooling Fans Do Not Rotate If the system cooling fans are not operating properly, system components could be damaged. Note: In addition to the cooling fans that are an integral part of each power supply, the server has cooling fans. There are no serviceable components inside the power supply. If the power supply is opened, the manufacturer's warranty is voided. The CPU module has both a rear cooling fan and a front cooling fan.
CD-ROM Drive Activity Light Does Not Light Check the following: ! Is the power and signal cable to the CD-ROM drive properly installed? ! Are all relevant switches and jumpers on the drive set correctly? ! Is the drive properly configured? ! Is the onboard IDE controller enabled? Problems with Application Software If you have problems with application software, perform the following: ! Verify that the software is properly configured for the system.
Problems with the Network Diagnostics pass, but the connection fails: ! Make sure the network cable is securely attached. The controller stopped working when an add-in adapter was installed: ! Make sure the cable is connected to the port from the onboard network controller. ! Make sure the other adapter supports shared interrupts. Also, make sure your operating system supports shared interrupts. ! Try reseating the add-in adapter. The add-in adapter stopped working without apparent cause.
Error Messages and Beep Codes This section describes the LCD error messages, POST error codes and messages, and the POST error beep codes. LCD Error Messages If the server system detects an error while operating (power on) or while the power is off, it displays an error message on the LCD panel, see Figure 5-1. The LCD panel provides 16 digits of alphanumeric characters that make up error messages for easy viewing. Table 5-1 lists the LCD Error Messages.
Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Color State Suspected Module Description Action BMC Unsync - PCI module #1 BMC1 broken Green Blink PCI module #1 The BMC cannot be synchronized. Contact your service representative.
Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Color State Suspected Module Description CPU1 +5.0vsAlm00 Amber Blink CPU module #1 CPU1 +5.0vsAlm02 Amber Lit CPU module #1 5-V power voltage alarm (lower limit) Contact your service representative. Fatal 5-V power voltage alarm (lower limit) CPU1 +5.0vsAlm07 Amber Blink CPU module #1 5-V power voltage alarm (upper limit) CPU1 +5.
Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Color State Suspected Module Description Action CPU11 TempAlm 09 Amber Lit CPU module #1 Fatal CPU#1 temperature alarm (upper limit) Check if the internal fan is clean and if the internal fan cable is connected firmly. If the same error message is still displayed, contact your service representative.
Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Color State Suspected Module Description Action CPU2 Temp Alm 00 Amber Blink CPU module #2 CPU2 Temp Alm 02 Amber Lit CPU module #2 CPU2 Temp Alm 07 Amber Blink CPU module #2 CPU2 Temp Alm 09 Amber Lit CPU module #2 Check if the internal fan is clean and if the internal fan Fatal temperature alarm (lower limit) cable is connected firmly.
Table 5-2. LCD Error Messages (continued) Status Lamp Error Message Color Suspected Module Description CPU2 FANvltAlm00 Amber Blink CPU module #2 Voltage alarm (lower limit) of the CPU Contact your service module cooling fan representative.
Table 5-1.
Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Color State Suspected Module Description Action PCI1 +3.3vAlm 00 Amber Blink PCI module #1 3.3-V power voltage alarm (lower limit) Contact your service representative. PCI1 +3.3vAlm 02 Amber Lit PCI module #1 Fatal 3.3-V power voltage alarm (lower limit) PCI1 +3.3vAlm 07 Amber Blink PCI module #1 3.3-V power voltage alarm (upper limit) PCI1 +3.3vAlm 09 Amber Lit PCI module #1 Fatal 3.
Table 5-1.
Table 5-1. LCD Error Messages (continued) Status Lamp Error Message Color State Suspected Module Description Action Power Unit Alm01 Amber Blink Power unit #1 Power supply unit failure Power Unit Alm02 Amber Blink Power unit #2 Power supply unit failure Contact your service representative.
POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and codes (hexadecimal values) in the LCD display to indicate both status and error conditions and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not a checksum of zero.
Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0230 DIMM is faulty. • Replace DIMM. • Replace the CPU module System RAM Failed at offset board. 0231 Shadow RAM Failed at offset DIMM is faulty. • Replace DIMM. • Replace the CPU module 0232 Extend RAM Failed at address line DIMM is faulty. • Replace DIMM. • Replace the CPU module 0233 • Replace DIMM with 0234 Memory type mixing detected DIMMs of the different types are installed.
Table 5-3. POST Error Codes and Messages (continued) Error Code and Message 0B22 0B24 0B26 0B28 0B29 0B30 0B31 0B32 0B47 Description CPUs are installed out of order CPU is faulty. DIMMs are installed out of DIMM is faulty. order Invalid MAC Address detected FRB2 Timeout error occurred at SetMAC, and rewriting of MAC address failed. Unsupported Processor The processor (CPU) not detected on Processor 1 supported by this server is installed in Processor 1.
Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B93 0B94 BMC is faulty. • Replace the PCI module 0B95 BMC SDR Repository empty IPMB signal lines do not respond BMC FRU device failure 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure 0B98 BMC SEL Overflow 0BB0 SMBIOS - SROM data read error 0BB1 SMBIOS - SROM data checksum bad 1st SMBus device address not Board is faulty.
Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0C00 • Configuration error in • Re-configure Rompilot. • Replace the CPU/PCI module Rompilot reports error number xx Expansion ROM not initialized Invalid System Configuration Data SETUP. • CPU/PCI module board is faulty. Configuration error in Setup menu. • Configuration error in Setup menu. • CPU/PCI module board is faulty. board. • Disable the ROM Expansion for unnecessary options.
Table 5-4. Post Error Beep Codes Beeps Error Recommended Action 1-2-2-3 ROM Checksum Error Contact your service representative to replace the CPU module. 1-1-2-4 ROMEXEC Code Error Check if DIMM board is installed correctly. If the error persists, contact your service representative to replace the DIMM or CPU module board. 1-3-1-1 DRAM Refresh Test Error 1-3-1-3 Keyboard Controller Error Disconnect and reconnect the keyboard.
How to Identify BIOS and BMC Revision Levels To help you identify your system's current BIOS and BMC revision levels, refer to the following subsections. BIOS Revision Level Identification During system Power-On Self Test (POST), which runs automatically when your system is powered on, your system monitor displays several messages, one of which identifies the BIOS revision level currently loaded on your system, see the example below. Example: BIOS Revision Level Phoenix BIOS 4.0 Release 6.0.
A Technical Specifications ! Server Unit
This appendix provides the technical specifications for your server unit. Server Unit Table A-1 lists the server unit technical specifications. Table A-1. Server Unit Technical Specifications Item Specification Chassis Dimensions Tower-Based System: Width: 14.0 inches (350 mm) Height: 21.0 inches (525 mm) Depth: 27.8 inches (694 mm) Rack-Mount System: Width: 19.3 inches (483 mm) Height: 14.0 inches (350 mm) Depth: 27.8 inches (694 mm) Weight Maximum 114 lbs.
Table A-1. Server Unit Technical Specifications (Continued) Item Specification Chipset Server Works Server Set III LE Graphics (VRAM) Intel CT69000 (4 MB VRAM) Fast Ethernet PCI Bus Controller per I/O Module Intel 82559 10BASE-T/100BASE-TX network controller SCSI Controller Embedded Adaptec QLogic ISP12160A dual function controller Real-Time Clock/Battery Lithium battery (vendor part no.
A-4 Technical Specifications
™ B ROMPilot BIOS Error Codes ! ROMPilot™ BIOS Error Codes
ROMPilot™ BIOS Error Codes This appendix provides the ROMPilot error codes reported to the BIOS and where possible displayed on the screen. Use these values for reference when diagnosing situations where the ROMPilot installation fails. Table B-1 lists the ROMPilot BIOS Error Codes. Table B-1. ROMPilot BIOS Error Codes Error Codes Error Messages Error Codes from Real-Mode Kernel Initialization 00 Unable to find Phoenix Dispatch Manager/Post Memory Manager entry points.
Table B-1. ROMPilot BIOS Error Codes (continued) Error Codes Error Messages Error Codes from Connection Manager (CONMNGR.PLM) 18 Failed to register interface with RPC. 19 Protocol stack not bound to ODI driver. 1A Unable to create thread. 1B RomPilot shutdown for transition to DOS. 1C RomPilot forced to shutdown by BIOS. Error Codes from Export of NV Install Data (EXPVARS.PLM) 20 Unable to allocate memory below 1MB. 21 Phoenix Dispatch Manager call to read NV install data failed.
B-4 ROMPilot BIOS Error Codes
Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission. byte A group of eight bits.
CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive. density The capacity of information (bytes) that can be packed onto a storage device, such as a floppy disk.
EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code. This code can be erased with ultraviolet light, but is not lost when the computer is powered off. See also flash EPROM and ROM. expansion slot See backplane slot.
H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry.
LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives. password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM. PCI Peripheral Component Interconnect.
registered SDRAM A type of SDRAM containing an additional buffer that allows memory to run faster. See also RAM and SDRAM. ROM (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM. RS-232C port An industry standard serial port. See also serial port.
software Programs with specific functions, such as word processing, data base management, communications, and operating system. SRAM (Static RAM) A temporary storage area for data and programs. This type of memory does not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM and RAM. SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer.
10 Glossary
Index A F Advance menu configuring in setup, 3-6 Fast!Util utility, 3-16 Fault-Tolerant hardware, 1-4 Features, 1-4 B Baseboard management (BMC), 1-24 Beep codes, 5-14, 5-29 BIOS, 1-21, 3-3 BIOS and BMC revision levels how to identify, 5-30 Boot menu configuring in setup, 3-15 Booting cold, 2-19 C Controller baseboard management (BMC), 1-24 network, 1-21 peripheral, 1-22 SAF-TE, 1-20 SCSI, 1-22 USB/IDE, 1-21 video, 1-22 CPU module, 1-15 installing, 4-12 removing, 4-10 replacing or adding DIMMs, 4-22 re
Power cords connecting, 2-13 Power supply monitoring power state, 1-24 power supplies, 1-14 replacing, 4-47 Precautions upgrading, 4-3 Problems application software, 5-12 beep code, 5-9 bootable CD-ROM not detected, 5-12 CD-ROM drive activity light, 5-12 characters distorted, 5-10 diskette drive activity LED, 5-11 network, 5-13 no characters on screen, 5-10 PCI installation tips, 5-13 power LED, 5-9 Processors description, 1-19 R Rack-Mount subsystem assembly, 2-3 Rack-Mount upgrade kit installing, 4-50 Re
xx
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ 456-01572-N00
