User's Guide

ManualsBrandsNEC ManualsserversNEC Express5800/320Fd

N8800-122F/132F, EXP320J

NEC Express5800/320Fd-LR

N8800-123F/133F, EXP320K

NEC Express5800/320Fd-MR

User's Guide

3rd Edition

10-2008

856-127506-101- C

Summary of content (504 pages)

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N8800-122F/132F, EXP320J NEC Express5800/320Fd-LR N8800-123F/133F, EXP320K NEC Express5800/320Fd-MR User's Guide 3rd Edition 10-2008 856-127506-101- C
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PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
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Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them; such components are labeled warning. This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger depending on the degree.
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SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein. Indicates a risk of losing eyesight due to laser beam. Indicates a risk of an explosion. Indicates a risk of a personal injury.
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Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follow the instructions.
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NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
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安全注意事項安全標示請參考本用戶指南中的指示以安全使用NEC Express5800系列伺服器。本用戶指南說明了設備何處有危險、危險類型、如何避免危險等。在設備可預計到的危險之處或其附近貼有警告標籤。用戶指南及警告標籤中，根據危險程度不同，使用“警告＂、“注意＂等詞，含義如下： WARNING 表示如不遵守該指示，可能引發人員傷亡。 CAUTION 表示如不遵守該指示，可能發生燒傷等身體損傷或造成物質損失。對危險的提示表示有如下三種符號，具體含義如下所述：表示該處可能發生危險。符號為危險內容的圖案。（注意）表示禁止行為。符號中或其附近的圖案為禁止行為內容。（禁止行為）表示強制行為。符號中的圖案為強制必須做的行為內容。即為避免危險必需的行為。（強制行為） (用戶指南中範例) 注意符號表示危險程度的用語 CAUTION 注意高溫。本產品關閉電源後，內置硬碟等內部設備仍然處於高溫狀態。請在充分冷卻之後進行拆裝。禁止行為的提示符號（有可能沒有此類提示）危險提示內容
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本書及警告標籤中使用的符號注意表示有觸電的危險。表示有因高溫而負傷的危險。表示有手指等被夾住的危險。表示有冒煙或者著火的危險。表示非特定的一般的提醒警告。表示有因雷射導致失明的危險。表示有爆炸的危險。表示有受傷的危險。禁止行為表示非特定的一般禁止。不要觸摸指定區域。有觸電或著火的危險。不要用濕手觸摸。有觸電的危險。遠離火源。有著火的危險。遠離液體。如果沾到液體，有觸電或著火的危險。請不要對本設備進行拆卸、修理、改造。有觸電和發生火災的危險。
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強制行為請將本設備的電源插頭從伺服器上拔下。有發生火災和觸電的危險。對非特定的一般使用者的行為進行指示。請按照說明進行操作。這是CLASS 1 LASER PRODUCT。該標籤貼於系統的內部光碟。 CLASS 1 LASER PRODUCT 注意：本產品通過多餘的硬體模組提供硬體容錯性能。但是這並不表示能夠保證完全容錯。如，在以下情況下可能發生宕機： – 軟體發生致命故障。 – 多餘硬體雙方均發生故障，不能運行。 – 時鐘產生器線路或內部連接背板等非多餘元件發生致命故障。 –切斷了整個系統的AC電源
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Trademarks and Patents NEC EXPRESSBUILDER, NEC ESMPRO and NEC DianaScope are trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation. AT is a registered trademark of International Business Machines Corporation in the United States and other countries.
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AVOCENT and DVC (DAMBRACKAS VIDEO COMPRESSION) are registered trademarks of US AVOCENT in the United States and other countries. N8815-005/006, ft remote management card, adopts the DVC technology of AVOCENT US.
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(THIS PAGE IS INTENTIONALLY LEFT BLANK.
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i PREFACE Welcome to the NEC Express5800/ft series. NEC Express5800/ft series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided by NEC Express5800 series.
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ii 開始這次，請購買敝社的 Express5800/ft 服務器，實在謝謝。 Express5800/ft 服務器系列，是 Express5800 系列的「高性能」，「擴展性」，「通用性」的特長之外又加上，考慮與耐故障性出色的「高(貴)的可靠性」，被開發了的「Fault Tolerant 服務器」。在要求是把向從不給予由於在萬一障礙的發生中根據也雙重化，把障礙地方做為瞬間割開的事業務影響繼續做動作，一邊的組件已經一方的組件業務交待順暢地進行，業務給予的損壞做為最小限度控制住的事可能的系統的本裝置，高(貴)的可用性的基幹業務中也可以放心使用。再根據 Windows 操作系統的採用，能適用通用應用軟件等，開放性也出色。為了到最大限度拉出本裝置有的機能，很好地變成為變成使用之前正式文本為念，充分地裝置的對待也請理解。
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iii ABOUT THIS USER'S GUIDE This User's Guide helps a user to properly setup and use the product. Consult this guide to ensure safety as well as to cope with trouble during a system setup and daily operation. Keep this manual handy. This User's Guide is intended for users who have a good knowledge on the basic use of Windows operating systems and general I/O devices such as a keyboard and mouse. How to Use This User's Guide This guide consists of eight chapters and appendices.
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iv Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols describe at the beginning.
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v Accessories This product is shipped with various accessories. See the packing list to make sure everything is included and check the individual items. If some component is missing or damaged, contact your sales agent. Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components. To check NEC EXPRESSBUILDER components, see the attached list.
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vi 關於正式文本正式文本，是為了確實使用本裝置的輔導。在日常使用上，不知道的發生了事和情形壞事的時候，包含對待上的安全性請利用。使正式文本與另冊的用戶指南(安裝編輯)一起請經常放置在實體旁邊無論什麼時候被看。正式文本，作為所說的關於 Windows Server 2003 和 Windows NT 等的操作系統和鍵盤，鼠標的一般的輸入輸出設備等的基本的對待有了充分的知識的用戶對象被記載。關於正式文本的構成正式文本與 8 個章從附錄被構成。各自的章象下面一樣的說明被記載。再者，卷末有索引。按照必要請有效的利用。關於有關本裝置的安裝的說明請參照另冊的用戶指南(安裝編輯)。第 1 章為了安全確實辦理使用上的注意本裝置必要的注意事項被記載。處理本裝置之前必定請讀。同時，關於用戶支持也記載著。保守和各種各樣的服務，請希望支持的時候讀。第 2 章想預先知道的事本裝置的各部分的名稱和那個功能，一般的操作和設備，關於零部件的處理說明著。第 3 章關於 Windows 的設定和在操作 Windows 上的本裝置固有的安裝和操作說明。第 4 章關於系統的構成本裝置內部被容納的基本輸
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vii 第6章保守關於本裝置的保守方法和保守工具的用法說明著。同時，需要如果移動裝置到保守時候，請遵從用這個章說明的次序移動裝置。第 7 章故障嗎？想的時候本裝置確實不做動作，「故障嗎？想」的時候，請懷疑實體的故障之前參照。第 8 章系統的升級關於關於本裝置用的選擇的增設方法的注意事項和增設次序說明著。也請交換出現故障了的零部件的時候參照。附錄 A 方法記載著本裝置的方法。附錄 B Ｉ/Ｏ端口地址用一覽顯示著本裝置內部的Ｉ/Ｏ端口地址的分配。附錄 C 保守服務網一覽是 NEC 守備株式會社的服務據點的地址和電話號碼的一覽。受到保守的時候參照，請聯絡到附近的保守據點。關於本文中的記號除了正式文本卷頭表現了的安全有關的注意記號以外使用著 3 種記號。變成這些的記號和意義為理解，請確實處理裝置。關於正式文本的重要: 檢查: 裝置的對待，表現必須用軟件的操作保持的事情和特別應該做注意點。暗示: 預先知道的話對錶現有用的信息，方便的事等。需要在操縱裝置和軟件上預先做確認表示的點。關於正式文本的再購買如果被遺失了正式文本，最近的銷售店，或購買的銷售店請
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viii 關於附屬品本產品的捆包箱子的其中，對實體以外種種的附屬品進入著。確認參照添加的構成品表全部齊(整)的事，請各自檢查。萬一不足的如果有東西和損傷的東西，請與購買的銷售店聯繫。重要: 關於附屬品 - 添加品因為做安裝的時候和選擇的增設，實體成為出現故障了的時候必要最後一幕請保管。 - 關於添加品的「EXPRESSBUILDER」光碟的構成品，請參照包裝中有的構成品表。 - 操作系統添加的軟件登記卡，請所定事項記入之後，必定投進郵筒。 - 如果軟盤被添加，請採用軟盤的接應。同時，作為主人軟盤最後一幕保管添加的軟盤，請使用備份盤。 - 添加的軟盤再光碟，有在使用方法上犯錯誤的話變更了顧客的系統環境的可能。如果關於使用有不明的點，不做困難的操作請對購買的銷售店，或保守服務公司詢問。
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ix CONTENTS PREFACE ............................................................................................................................................... I 開始 ....................................................................................................................................................... II ABOUT THIS USER'S GUIDE ............................................................................................................ III 關於正式文本 ...........................................
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x Front View...................................................................................................................................... 2-8 Rear View......................................................................................................................................2-10 DVD-ROM drive...........................................................................................................................2-13 CPU/IO Module .........................................................
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xi Settings on the Server................................................................................................................... 4-50 Initial Settings on the Server ........................................................................................................ 4-50 Setting a Management PC ............................................................................................................ 4-52 Using Remote Management...............................................................
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xii TO LOCATE THE ERRORS .............................................................................................................. 7-2 Error Messages by LED Indication ................................................................................................ 7-3 POST Error Messages .................................................................................................................... 7-4 Windows Server 2003, Enterprise Edition Error Messages..........................................
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xiii APPENDIX A SPECIFICATIONS ................................................................................... A-1 APPENDIX B I/O PORT ADDRESSES..........................................................................
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xiv (THIS PAGE IS INTENTIONALLY LEFT BLANK.
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Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.
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1-2 Precautions for Use 使用上的注意本章包含著對服務器恰當安全的操作必要的信息。
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Precautions for Use 1-3 WARNING LABELS Warning label is placed in the certain part of the system so that the user stays alert to possible risks. Do not remove or damage the label. If this label is missing, about to peel off, or illegible, contact your sales agent. The figures below show the location of this label on the server.
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1-4 Precautions for Use 關於警告標籤隱藏實體內的危險性的零部件和那個週邊警告標籤被粘貼。這個是為了請操縱本裝置的時候，經常在顧客裡(上)認識能考慮的危險性的東西(揭下標籤，請別弄髒)。如果這個標籤沒被粘貼，剝落懸掛著，髒等做不能辨認的時候購買的銷售店請聯絡。對以下表現被本產品粘貼的標籤的位置。設備前部
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Precautions for Use 1-5 PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely. Read this section carefully to ensure proper and safe use of the server. For symbol meanings, see "SAFETY INDICATIONS" described in the previous section. General WARNING Do not use the equipment in an operation where human lives are involved or high reliability is required.
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1-6 Precautions for Use Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe. There is a risk of a gas explosion. CAUTION Do not plug the attached cord in a nonconforming outlet. Use a wall outlet with specified voltage and power type. There is a risk of a fire or current leakage.
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Precautions for Use 1-7 Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the equipment. Be sure to power off the equipment and unplug its power cords from the wall outlet before installation/relocation. All voltage is removed only when the power cords are unplugged. CAUTION Do not install or store the equipment in an unsuitable place. Install or store the equipment in such a place as specified in this User's Guide.
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1-8 Precautions for Use CAUTION Do not connect any interface cable with the power cord of the server plugged to a power source. Make sure to power off the server and unplug the power cord from a power outlet before installing/removing any optional internal device or connecting/disconnecting any interface cable to/from the server.
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Precautions for Use 1-9 Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the DVD-ROM drive. The DVD-ROM drive uses a laser beam. Do not look or insert a mirror inside while the system is on.
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1-10 Precautions for Use CAUTION Protect the unused connectors with the protective cap. The unused power cord connectors are covered with the protective cap to prevent short circuits and electrical hazards. When removing the power cord connector from the internal devices, attach the protective cap to the connector. Failure to follow this warning may cause a fire or an electric shock. During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works.
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Precautions for Use 1-11 Rack-mount Model CAUTION Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack conforming to the EIA standard. Do not use the equipment without a rack or install it on a nonconforming rack. The equipment may not function properly, and there is a risk of damage to physical assets or injuries. For suitable racks, contact your sales agent. Do not attempt to install the server yourself.
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1-12 Precautions for Use For Proper Operation Observe the following instructions for successful operation of the server. Failure to observe them could lead to malfunction or breakdown. Do not use a cellular phone or pager around the equipment. Turn off your cellular phone or pager when you use the equipment. Their radio waves may cause the equipment to malfunction. Perform installation in a place where the system can operate correctly. For details, see the separate volume “User’s Guide (Setup).
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Precautions for Use 1-13 Disk devices: Approximately 2-3 hours Tape media: Approximately 1 day Make sure that the optional devices are attachable and connectable to the equipment. There is a risk of malfunctions that could lead to a breakdown of the equipment even if you could attach and connect. Make sure that your options are compatible with the system. If you attach any incompatible option, there is a risk of malfunction that could lead to a breakdown.
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1-14 Precautions for Use DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dispose of the main unit, hard disk drives, floppy disks, DVDs, optional boards, etc., you need to observe your local disposal rules. Dispose the attached power cable along with the equipment to avoid being used with other equipment. For details, ask your municipal office. IMPORTANT: For disposal (or replacement) of batteries on the motherboard, consult with your sales agent.
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Precautions for Use 1-15 IF SYSTEM TROUBLE IS SUSPECTED Before sending the equipment for repair, try the following: 1. Check if its power cord and connection cables are attached correctly. 2. See “Error Messages” in Chapter 7 to check if there is a relevant symptom. If yes, take measures as instructed. 3. Certain software programs are required for operation of NEC Express5800/ft series. Check if these programs are properly installed. 4.
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1-16 Precautions for Use Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor. This “good” work posture can minimize muscle tension caused by sedentary work.
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Precautions for Use 1-17 安全注意事項本節講述安全使用本伺服器所需的注意事項。為了您正確安全地使用本伺服器，請仔細閱讀該節內容。符號的相關說明請參考“安全標示（SAFETY INDICATIONS）＂說明。一般注意事項 WARNING 不要用於危及人命和需要高度可靠性的操作上。本產品不要安裝在醫療設備、原子能設備、航空宇宙機器、運輸設備等會危及人命以及需要高度可靠性的設備和機器上，也不要使用本產品來控制這些機器。如果將本產品用於這類系統的設備及機器，造成人身事故及財產損失等後果，本公司概不負責。發生冒煙、異味、雜音時不要使用。發生冒煙、異味、雜音等時，請直接關閉電源POWER，並將電源插頭從插座上拔下。然後請與經銷商或維護服務公司聯繫。繼續使用會導致火災。不要插入鐵絲和金屬片。不要將金屬片和鐵絲等異物插入通氣孔或軟碟機、光碟機的縫隙。有觸電的危險。不要在未指定的場所使用本產品。不要在未指定的環境中安裝伺服器機架。否則，其他系統可能會受到影響，並且機架脫落可能導致火災或者人身傷害。有關安裝環境和防震技術的詳細事項請參閱附帶的用戶手冊或與經銷商或維護服務
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1-18 Precautions for Use 使用電源及電源線注意事項 WARNING 不要用濕手拿電源插頭。不要用濕手插拔電源插頭。有觸電的危險。不要把地線連接到煤氣管道上。請勿將地線連接到煤氣管道上。有導致煤氣爆炸的危險。 CAUTION 不要插入未指定的插座。電源請使用指定電壓及電源的壁式插座。使用未指定的電源會造成火災和漏電。請避免使用延長線安裝設備。如果連接與本產品電源規格不相符的電線，會因過熱而導致火災。不要在一個插座上插接多個電源線。插座如果超過額定電流，會因過熱而導致火災的危險。不要只插入一半。請將電源插頭直插到底部。如果插入一半會因接觸不良而發熱，造成火災。另外，插入部如附著灰塵、水滴等，會因發熱導致火災。不要使用未指定的電源線。請使用下列規格的AC電源線。此外，操作和連接電源線時請遵循以下注意事項。不要拖拽電源線。不要夾電源線。不要彎折電源線。不要使電源線靠近化學藥品。不要扭曲電源線。不要踩踏電源線。不要在電源線上載入物品。不要捆綁電源線。不要對電源線進行改造、加工、修復。不要用固定器等固定電源
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Precautions for Use 1-19 安裝，移動，保管及連接注意事項 WARNING 在安裝或移動設備之前請拔下電源插頭。在安裝或移動設備之前要切斷設備電源，並拔下電源插頭。只有在拔下電源線後，設備的電壓才會消除。 CAUTION 不要安裝或存放在未指定的場所。不要將本設備放置在如下場所和本書未指定的場所，有導致火災的危險。灰塵較多的場所熱水器旁等濕氣較高的場所陽光直射的場所不平穩的場所請小心不要夾住或碰傷手指。將本機器安裝到機架上或者從機架上卸載的時候，請務必小心以免被滑軌劃傷手指。不要在腐蝕性環境中使用或存放設備。不要在有腐蝕性氣體（如二氧化硫、氫化硫、氮、氫、氨或臭氧等）的環境中使用或存放本產品。不要將本產品安裝在灰塵較多或含有腐蝕性物質如氯化鈉或硫磺等的地方。不要將本產品安裝在空氣中含有過量金屬碎末或傳導粒子的地方。上述環境可能導致本產品腐蝕或短路，因而損壞產品，甚至引起火災。對產品安裝或存放環境有任何疑問，請與經銷商或維修服務公司聯繫。
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1-20 Precautions for Use CAUTION 不要在插入插頭的狀態下進行信號線的連接。在安裝/拆除可選配件或者拆裝信號線前先將電源線從插座拔下。即使電源已切斷，在電源線連接的狀態下，可能因接觸信號線和介面產生觸電、或因短路而引起火災。不要使用未指定的信號線。使用NEC指定的信號線，並在確認連接設備和介面後進行連接。使用未指定信號線或連接錯誤等會造成短路、導致火災。信號線的操作和連接，須遵守以下注意事項：不要使用任何損壞的信號線接頭。不要踩踏信號線。不要在信號線上載入物品。信號線接鬆動時不要使用。不要使用任何損壞的信號線。
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Precautions for Use 1-21 整理及操作內部設備時的注意事項 WARNING 不要自行拆卸、修理或改造本伺服器。除本書記載的情況外，不要進行拆卸、修理、改造。否則，不但可能導致設備不能進行正常運行，還有發生觸電和火災的危險。不要看光碟機內部。光碟機使用了雷射，請不要在電源打開的狀態下觀看內部或插入鏡子等。雷射射射入眼睛有導致失明的危險（雷射肉眼看不見）。不要擅自拆除鋰電池。本產品內部安裝有鋰電池。請不要拆下電池。鋰電池靠近火或浸水均有可能發生爆炸。由於電池使用期限而導致設備不能正常運行時，不要自行拆卸、更換、充電等，請與經銷商或維護服務公司聯繫。清潔伺服器前請拔下電源插座。整理或拆裝本設備內部的選購配置時，要切斷設備電源，並拔下電源插頭。即使已關閉電源，但連接著電源線，接觸到任何內部設備也有觸電的危險。另外，請經常拔下電源插頭，用乾布擦拭灰塵和附著物。有灰塵或水滴等附著時會發熱，有導致火災的危險。 CAUTION 注意高溫本產品關閉電源後，內置硬碟等內部設備仍然處於高溫狀態。請在充分冷卻之後進行拆裝。確認安裝完畢。電源線和信號線、配件板要確實安裝
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1-22 Precautions for Use CAUTION 請用保護蓋保護好未使用的介面。請用保護蓋保護好未使用的電源線介面以防止短路或觸電。從內部設備上拔下電源插頭時，用保護蓋蓋好介面，否則有導致火災或觸電的危險。操作注意事項 CAUTION 不要在設備運行時拔出設備。不要拔出或拆除運行中的設備。有導致系統故障和損壞的危險。不要在打雷時觸摸機器。打雷時請拔下電源插頭。如來不及拔下電源插頭，請不要觸摸設備及線纜等，防止發生火災或觸電。不要讓寵物靠近。寵物的排泄物和毛髮進入設備可能導致火災和觸電。設備上不要放置物品。物品倒下可能引起傷亡，破壞硬體或導致火災。不要將光碟機托盤拉出放置。防止托盤中進入灰塵引起運轉錯誤。同時防止因碰撞等造成托盤損傷。
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Precautions for Use 1-23 機架式伺服器的注意事項 CAUTION 不要將設備安裝在未指定的機架上。請將設備安裝在符合EIA標準的19英寸機架上。一定要將設備安裝在指定的機架上才能使用。否則設備可能無法正常使用，並有可能損壞機器零部件或導致人身傷害。關於合適的機架，請與您的經銷商聯繫。請不要自行安裝本設備。為了避免人身傷害，請不要自行將本機器安裝到機架上。應該由受過專業訓練的維護人員來安裝。 <僅供維護人員閱讀> 安裝機器時不能將機器的所有重量由一個地方來承載。為了分散重量，應該加裝固定器或者同時安裝兩個或更多的機架，否則機架可能會傾倒導致人身傷害。不要擅自組裝零部件。將前門和托架安裝到機架上至少需要兩人共同完成，否則可能會因為零部件跌落而導致損壞或者人身傷害。不要從不牢固的機架中抽出設備。在抽出設備之前請確認機架已經被穩固器或者通過抗震技術固定。不要從機架抽出兩個或者兩個以上的設備。同時抽出兩個或者兩個以上的設備可能導致機架傾倒。一次只能抽出一個設備。不要裝配過多電線。為了避免火災和設備損壞，請務必確保不要超過線路的額定負載。有關電力設備的安裝和電
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1-24 Precautions for Use 操作注意事項為使伺服器正常運行，請遵守以下注意事項。如無視這些注意事項進行操作可能導致伺服器的運行錯誤和故障。不要在設備附近使用行動電話或呼叫器。在本產品附近時請關閉行動電話及呼叫器電源，防止因電波影響導致運轉錯誤。請將本產品安放在能正常運行的場所。具體請參考分冊“用戶指南(安裝)＂。關閉電源和取出軟碟前，請確認設備的訪問燈是否已滅。電源切斷後，請間隔 30 秒以上再開啟電源。一旦開啟了伺服器，在螢幕顯示“NEC＂圖示之前請不要關閉伺服器。將附帶的電纜插在電壓為 100V 的電源插座上。插上電源線纜後，請等待 30 秒以後再打開設備電源。移動本產品前請關閉電源，拔掉電源插頭。本產品在使用不符合標準的 CD（複製保護式 CD）時，不保證 CD 驅動器能夠識別。請定期清潔本產品（具體步驟請參考第六章）。定期清潔可使部分故障防患於未然。為防止因雷擊等原因造成的瞬間電壓的下降，建議使用不間斷電源設備（UPS）。該產品不支援通過不間斷電源序列埠(RS-232C)進行連接或者使用 Powe
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Precautions for Use 1-25 設備及消耗品的廢棄伺服器主機及硬碟驅動器、軟碟、光碟及可選配件板卡等的廢棄方式，請遵守各地方廢棄規定。請將設備附帶的電源線纜一併廢棄以免用於其他設備。詳情請諮詢各地方機構。重要：伺服器主板電池的廢棄（以及更換）請向經銷商或維護服務公司諮詢。為防止設備的硬碟、備份光碟、軟碟及其他可寫媒體（CD-R/CD-RW 等）中存儲的資料，可能被第三者複製或恢復後，被挪作他用，請客戶負責切實刪除這些資料。在廢棄設備時應充分考慮保護個人隱私及企業的機密資訊。伺服器的某些部件到使用期限必須更換（風扇、內置電池、內置光碟機、軟盤機、滑鼠等）。為使設備穩定運行，建議定期更換這些部件。使用期限及更換相關事宜請與經銷商或維護服務公司聯繫。 WARNING 不要擅自拆開鋰電池。本設備內裝有鋰電池。請不要拆下電池，防止鋰電池近火、浸水發生爆炸。用不同型號的電池更換有可能引起爆炸。請根據本書說明來處理舊電池。電池用完，設備無法正常工作時，不要自行拆卸、更換、充電等，請與維護服務公司聯繫。
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1-26 Precautions for Use 懷疑系統出現故障時當伺服器不能正常運行時，請在送修之前，先對照下述內容，找出問題所在並進行相應處理： 1. 請檢查電源線和連接線纜連接是否正確。 2. 請參照第七章的“錯誤消息＂檢查是否出現相應症狀。如果有，請按提示採取相應的措施。 3. 請確認運行 NEC Express5800/ft 系列伺服器所需的軟體程式是否都已經正確安裝。 4. 請使用市場上銷售的抗病毒程式對伺服器進行檢查。如果進行了相應的處理之後仍然不能正常運行，請停止使用本伺服器並與經銷商或維護服務公司聯繫。在這種情況下請檢查伺服器的指示燈顯示並記錄顯示器顯示的資訊，這些提示有助於機器的維護。部件維修部件保修期在各個國家不同，請諮詢NEC銷售代表。如果沒有指定時期，部件維修將在停產後被保留5年。網路服務有關NEC Express5800/ft系列以及相關修正模組的資訊，可以參考NEC Express5800 亞太地區網站： http://www.nec.co.jp/express/index.
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Precautions for Use 1-27 保護健康的建議長時間連續使用電腦，有時身體各部位會出現異常反應。使用電腦時，請注意以下幾點，不要給身體造成負擔。保持良好的坐姿使用電腦時的基本姿勢是伸直腰背坐在椅子上，將鍵盤放置在與兩手和地板基本平行的高度，電腦螢幕比視線水平高度略低為宜。如果採用該基本姿勢，身體的任何部位都不用施加多餘的力，這是最能夠減小肌肉緊張的姿勢。不好的作業姿勢：如果彎腰曲背，臉離顯示器很近，這種狀態下工作會造成疲勞和視力下降。調整顯示器的角度顯示器角度大多可上下、左右調節。為防止耀眼強光射入畫面、保持顯示內容清晰，調節顯示器的角度必常重要。如果不調節角度，在不易觀看的角度下工作，則無法保持良好坐姿，很容易疲勞。因此，使用前，為便於觀看，請調整好顯示器的角度。調整畫面亮度和對比度顯示器具有調節亮度、對比度的功能。根據年齡和個人的差異、周圍的亮度不同，畫面的最佳亮度、對比度也有所不同，因此請根據具體情況將畫面調節到易於觀看的狀態。畫面過亮、過暗都會對眼睛產生不良影響。調整鍵盤角度有些鍵盤可以調節角度。調節鍵盤角度以便更易於輸入，對於減輕肩、腕和
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1-28 Precautions for Use (This page is intentionally left blank.
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Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want to know about certain components and how to operate them.
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2-2 General Description STANDARD FEATURES The NEC Express5800/ft series is the server that has hardware for two servers. High performance Quad-Core Intel® XeonTM Processor (2.00GHz/3.
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General Description 2-3 Hardware modules work while synchronizing and comparing with each other. Even if one hardware module stops, the server can continue its operation as the service with the other hardware module. Mirrored Memory Compare/Sync Memory CPU Module 1 CPU Module 2 SAS SAS I/OI Module 1 I/O Module 2 Mirror Windows software programs New fault-tolerant technology Standard product Even if one hardware module stops, the server can continue operation with the other module.
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2-4 General Description NEC Express5800/ft series mainly provides the following advantages: Highly fault-tolerant processing and I/O subsystems NEC Express5800/ft series use redundant hardware and software to assure server operation even if one module suffers trouble with its processor, memory, I/O (including trouble related to the I/O controller), disk drive, or Ethernet adapter.
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General Description 2-5 Local and remote management NEC Express5800/ft series uses NEC ESMPRO as a server management tool. This tool uses a GUI that enables monitoring and setting of NEC Express5800/ft series. NEC ESMPRO can be used both locally and remotely on work station PCs or server PCs. Event notification function When trouble or other events are detected on NEC Express5800/ft series, they will be notified to Windows Event Log and saved.
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2-6 General Description HOW THE OPERATING SYSTEM SEES THE CPU MODULES On NEC Express5800/ft series, the CPU modules are redundantly configured and all processors installed on this server are shown. How CPU modules appear on Task Manager CPUs are displayed as many as there are.
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General Description 2-7 NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: (1) LEDs For more information see the description on the front view (page 2-8). (2) Front bezel The cover to protect devices in the front.
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2-8 General Description Front View With the front bezel removed (1) CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling fan unit, and hard disk drive. (2) POWER switch This switch is used to power on/off the server. The in-built LED illuminates for the primary CPU/IO module, showing that it is primary. (The secondary POWER LED (off) cannot be used. If the switch is pressed once, the server is powered on.
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General Description 2-9 (7) Hard disk drive bay This is the bay to mount the hard disk drive. The number after the parenthesized number indicates a slot number. (8) CPU/IO module DISK ACCESS LED (green/amber) This LED illuminates in green when the internal hard disk drives are accessed. If any internal hard disk drive is failing, the LED illuminates in amber. (9) CPU/IO module 1 This is a module with a set of CPU (processor), memory (DIMM), PCI board, cooling fan unit, and hard disk drive.
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2-10 General Description Rear View
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General Description 2-11 (1) CPU/IO module 0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, and cooling fan unit. (2)-1, 2 PCI slots 1, 2, 3 (2)-1: A Low Profile type PCI board is mounted on this slot (64 bit 133MHz 3.3V PCI). (2)-2: A Full Size and Full Height PCI-Express board is mounted on this slot (x8 socket x4 lane). (2)-3: A Full Size and Full Height PCI board is mounted on this slot (64bit 100MHz 3.3V PCI-X). (3)-0, 1, 2 USB connector 0, 1, 2 These connectors attach USB2.
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2-12 General Description (11)-1 CPU/IO module status LED 1 (amber) This LED indicates the status of the CPU/IO module. When the module is successfully running, the LED is powered off. If a module has a problem, the LED illuminates in amber. (11)-2 CPU/IO module status LED 2 (green) This LED indicates the status of the CPU/IO module. When both modules are operating, the LED illuminates in green. When one module is operating, the LED blinks in green or is powered off.
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General Description 2-13 DVD-ROM drive (1) Status LED The LED that illuminates while accessing the loaded DVD/CD-ROM (2) Tray eject button The button to eject the tray. (3) Manual release hole When the eject button does not work, insert a metal pin into this hole to forcefully eject the tray.
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2-14 General Description CPU/IO Module CPU/IO module
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General Description 2-15 Mother Board CPU/IO module mother board (1) Lithium battery (2) DIMM slot ((2)-1 from the bottom) (2)-1 DIMM CH0 Slot 0 (2)-2 DIMM CH0 Slot 1 (2)-3 DIMM CH0 Slot 2 (2)-4 DIMM CH1 Slot 0 (2)-5 DIMM CH1 Slot 1 (2)-6 DIMM CH1 Slot 2 (3) Processor 0 socket (CPU0) (4) Processor 1 socket (CPU1) (5) Jumper switch for clearing CMOS/password (6) Jumper switch for clearing BMC configuration (7) F-RMC card slot (8) LAN 2 connector (9) LAN 1 connector
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2-16 General Description ft Remote Management Card (1) Attaching to servers. This is a card edge part touching to the F-RMC slot inside of the server. IMPORTANT: Do not mount this card on other slots or devices in order to avoid a fault. (2) Management LAN port This port can be connected to network system, and supports 100Mbps/10Mbps. The port can’t be connected to phone line. The port is also used when managing the server with the management software NEC DianaScope attached on this device.
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General Description 2-17 LEDs POWER LED The POWER switch of the CPU/IO module has an in-built LED. If the AC power is supplied, the LED of the primary POWER switch illuminates (only the primary POWER switch functions). Also, the CPU/IO module has the POWER LED to show the status of the module power status. CPU/IO Module POWER LED LED indication Not on Description Power supply is off. On Power supply is on.
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2-18 General Description PCI Slot status LED 1, 2 There are two kinds of LEDs that indicate the PCI slot status on the back of the CPU/IO module. The PCI slot status is indicated by the display combination of the two LEDs. Status LED1 Not on Status LED2 Description Not on Power supply is off. Blinking in white When the system is starting, the initialization process is performed. If the OS is running, and it is in the Simplex mode, the PCI slot of the other CPU/IO module is degenerated.
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General Description 2-19 Hard Disk Drive LED Hard Disk LED Not on Green Amber Description The disk is in the idle state. Accessing the disk Disk failure Blinking in amber (Illuminate in green when accessing the disk) Blinking in green and amber in turn The mirror of the disk is disconnected. The hard disk drive configuration (rebuild) is on going. Action Contact a maintenance service company. Perform mirroring. Wait for a while; the LED blinks in green after rebuild finishes.
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2-20 General Description Access LED on the DVD-ROM drive This LED illuminates when the installed DVD or CD-ROM is being accessed. LAN Connector LED • LINK/ACT LED The LINK/ACT LED shows the status of a standard network port. It is green if power is supplied to the main unit and hub, and they are connected correctly (“LINK”). It blinks green while the network port sends or receives data (ACT). When the LED does not illuminate during “LINK,” check the condition and connection of network cables.
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General Description 2-21 EXPRESSSCOPE Corresponding EXPRESSSCOPE LEDs (amber) illuminate when modules have failures. The LEDs on the upper line correspond to the upper names, and the LEDs on the lower line correspond to the lower names. CPU (CPU module error LED) Amber LED illuminates when failure occurs on CPU of CPU/IO module. I/O (I/O module error LED) Amber LED illuminates when failure occurs on I/O of CPU/IO module.
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2-22 General Description FAN0 (Fan 0 error LED) Amber LED illuminates when failure occurs on the cooling fan for CPU0 of CPU/IO module. FAN1 (Fan 1 error LED) Amber LED illuminates when failure occurs on the cooling fan for CPU1 of CPU/IO module. FAN2 (Fan 2 error LED) Amber LED illuminates when failure occurs on the disk cooling fan of CPU/IO module. FAN3 (Fan 3 error LED) Amber LED illuminates when failure occurs on the power supply unit’s fan of CPU/IO module.
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General Description 2-23 BASIC OPERATION This section describes basic operation procedures of NEC Express5800/ft series. Installing/removing the front bezel When you power on/off the server, handle the DVD-ROM drive, or remove/install a hard disk drive or CPU/IO module, remove the front bezel. IMPORTANT: The front bezel can only be removed by unlocking the lock with the security key attached. (1) Insert the product-accessory security key into the key slot and push lightly.
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2-24 General Description Power ON To power on NEC Express5800/ft series, press the POWER switch (the one whose in-built LED is illuminating). Follow the steps below to turn on the power. 1. Power on the display unit and other peripheral devices connected to the server. CHECK: If the power cord is connected to a power controller like a UPS, make sure that it is powered on. Power switch 2. Remove the front bezel. 3. Press the power switch located on the front of the front panel.
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General Description 2-25 Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. 1. Perform a normal shutdown from Windows Server 2003. The system will be powered off automatically. (Note: the POWER switch on the primary side will remain illuminating when AC power is supplied.) 2. Power off all peripheral devices.
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2-26 General Description Flow of POST This section walks you through how POST is performed. 1. When you power on the system, one selected CPU/IO module will start up. POST will be performed on this selected CPU/IO module. 2. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted. The memory check may take a few minutes to complete depending on the server’s memory size.
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General Description 2-27 You can enter a password up to three times. If you enter an incorrect password three times, the startup will be unsuccessful. In this case, turn off the power and then turn it on again after waiting 30 seconds to boot the server. IMPORTANT: Do not set a password before installing the OS. 8. Upon completion of POST, the OS will start up. Behavior at Occurrence of Error If POST or OS startup does not finish normally, the server will reboot itself automatically.
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2-28 General Description VGA (display) USB device (keyboard, mouse, floppy disk drive) TIPS: As for DVD-ROM drive, the DVD-ROM drive of both CPU/IO modules 0 and 1 can be accessed. If one CPU/IO module is disconnected because of the failure, only the DVD-ROM of the other module can be accessed . IMPORTANT: If the floppy disk drive is connected, the drive letter may change from A to B by switching CPU/IO modules. Changing of the drive letter does not affect the operation of the server.
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General Description 2-29 Floppy Disk Drive (Option) If you want to use a floppy disk drive with this server, connect N8160-74USB FDD UNIT, which are available optionally to a USB connector. This server supports 3.5-inch 2HD (1.44 MB) and 2DD (720KB) floppy disks. IMPORTANT: – When using a USB floppy disk drive, the access to the floppy disk is delayed on rare occasions if the display graphic load is high because a moving picture is being played.
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2-30 General Description Attach the label on a proper position. Do not use a pencil or ballpoint pen to write on the floppy disk. Do not open the protective shutter. Do not use the floppy disk in a dusty place. Do not place anything on the floppy disk. Do not leave the floppy disk in a place that is subject to direct sunlight or high temperatures (e.g., near a heater). Keep away from cigarette smoke. Do not leave the floppy disk near water or chemicals.
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General Description 2-31 DVD-ROM drive NEC Express5800/ft series has a DVD-ROM drive on the front panel. It is a device used to read data from an optical disk (compact disc read-only memory). Compared to a floppy disk, an optical disk allows for larger volume and fast data readout. CAUTION Observe the following instructions to use the server safely. There are risks of a burn, injury, or damage to physical assets. For details, see “PRECAUTIONS FOR SAFETY” in Chapter 1.
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2-32 General Description To remove the optical disk, press the tray-eject button as you did in setting the optical disk. When the access LED illuminates in green, it indicates the optical disk is being accessed. Make sure the access LED is not illuminating in green before you press the tray-eject button. Press the locking part in the center of the tray and pick the optical disk gently. When you have removed the optical disk, push the tray to the drive-closed position.
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General Description 2-33 Handling optical disks Observe the following when you use an optical disk on NEC Express5800/ft series: As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that you can use a CD player to play it with this server. Be careful not to drop the optical disk. Do not bend or place anything on the optical disk. Do not attach labels on the optical disk. Do not touch the signal side (blank side).
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2-34 General Description (This page is intentionally left blank.
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Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NEC Express5800/ft series ready for use. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred to as CPU module and IO function part PCI module.
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3-2 Windows Setup and Operation DISK OPERATIONS This section explains the disk operation by the RDR (Rapid Disk Resync) function. NEC Express5800/ft series duplicates disks to secure data by using “Rapid Disk Resync (RDR) function”. This section describes operations such as configuration of dual settings to disks and replacement of disks. IMPORTANT: On the disks containing OS, do not create a partition other than the system partition, Create a data disk partition after configuring the RDR.
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Windows Setup and Operation 3-3 [Cautions for using the RDR function] 1. RDR can be set only to the disks inserted into the built-in slots of NEC Express5800/ft series. 2. Be sure to specify RDR to all disks inserted to the built-in slots and make duplex settings. 3. RDR can be set only to basic disks. If a span volume or stripe volume is needed, make settings of RDR to a basic disk and then change the disk to a dynamic disk from [Disk Management]. 4.
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3-4 Windows Setup and Operation Configuring and Removing Duplexed Setting of Disks by the RDR Function This section describes how to make disks duplex and how to remove the settings by using the RDR function. To use the RDR function, use [RDR Utility]. About RDR Utility z Starting RDR Utility From [Start], select [All Programs] then [RDR] and click [RDR Utility] to start [RDR Utility].
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Windows Setup and Operation 3-5 [Right pane] The properties of the disk selected in the left pane is shown. In the figure above, the properties of the disk inserted to the Slot 2 of the PCI module 0. IMPORTANT: The [RDR Utility] display is not updated automatically. Therefore, update it by clicking [Refresh] from [Action] on the menu or pressing F5 after performing operations to disk such as inserting/removing a disk, specifying/removing the RDR setting.
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3-6 Windows Setup and Operation 3. Start RDR Utility. IMPORTANT: If the inserted disk does not appear on the tree, from the menu of RDR Utility, select [Action] and click [Refresh] or press F5 to update the display after awhile. The display of RDR Utility is not updated automatically. Therefore, update it every time after you perform disk operations described below. 4. On the left tree of RDR Utility, right-click a disk to set RDR and click [Create RDR Virtual Disk].
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Windows Setup and Operation 3-7 IMPORTANT: If RDR is specified to a disk which contains the system partition or partition which cannot be unmounted, the following pop-up message appears. If you click [Yes], the system is restarted in two minutes automatically. Go on to 5. when the system is restarted. 5. Insert a disk to set duplex configuration into the corresponding slot. (In this example, a disk is inserted into the Slot 2 of the PCI module 1.
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3-8 Windows Setup and Operation 6. On the left tree of RDR Utility, right-click a disk to set RDR and click [Add physical Disk To RDR Virtual Disk].
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Windows Setup and Operation 3-9 7. Confirm that synchronizing disks are started and the DISK ACCESS LEDs and the display of RDR utility change as shown below: Synchronizing Source disk Destination disk RDR Virtual Disk DISK ACCESS LED Amber (Blinking) Amber (Blinking) RDR Utility Op State: State Status Simplex Syncing Simplex Resync x percent (x=0, 4, 8, ..., 96) IMPORTANT: The time required for synchronization varies depending on the partition size on the disk.
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3-10 Windows Setup and Operation Synchronization completed Source disk Destination disk RDR Virtual Disk DISK ACCESS LED Green (Blinking) Green (Blinking) RDR Utility Op State: State Status Duplex Duplex Duplex None IMPORTANT: When a new partition is created on the disk where RDR is configured, the created partition area is synchronized automatically.
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Windows Setup and Operation 3-11 Removing duplex configuration of RDR disks This section describes how to remove duplex configuration from the disk with RDR setting. In the example below, the duplication setting of the disks in the Slot 2 of the PCI modules 0 and 1 is removed. IMPORTANT: After executing the command, RDR settings will be cancelled but other data will remain.
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3-12 Windows Setup and Operation 3. Confirm that RDR of the disk is cancelled.
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Windows Setup and Operation 3-13 4. Cancel the disk of the corresponding slot in the same manner.
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3-14 Windows Setup and Operation IMPORTANT: Cancelled disk may not be displayed properly on [Disk Management] after the RDR is cancelled. If this is the case, execute the following: 1. Exit [Disk Management]. 2. Open [Computer Management] – [Service] and execute “Virtual Disk Service (vds).” 3. Open [Disk Management]. A partition on the disk where the RDR setting is removed is not assigned a drive letter. To use the partition, assign a drive letter using [Disk Management].
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Windows Setup and Operation 3-15 Other functions of RDR Utility Remove Physical Disk From RDR Virtual Disk All data including RDR settings on a physical disk can be deleted. IMPORTANT: After executing the command, the physical disk becomes an empty basic disk without RDR settings. This command can only be executed to physical disks in Duplex/Syncing state. 1.
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3-16 Windows Setup and Operation Resynchronize This Physical Disk From RDR Virtual Disk Disks whose synchronization by RDR is cancelled for reasons including a failure can be resynchronized. 1. Start RDR Utility and right-click a target disk in the left pane and click [Resynchronize This Physical Disk From RDR Virtual Disk]. 2. In the [Resynchronize This Physical Disk From RDR Virtual Disk] dialog box, click [OK]. 3.
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Windows Setup and Operation 3-17 Set As Active RDR Plex A physical disk can be set as “Active RDR Plex” by a command. Active RDR Plex is the disk on which data reading process is performed when Load Balancing of RDR Virtual Disk is off. 1. Start RDR Utility and right-click a target disk in the left pane and click [Set As Active RDR Disk]. 2. In the [Set As Active RDR Plex] dialog box, click [OK]. Active RDR Plex can be viewed from [Active RDR Plex] of RDR Virtual Disk.
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3-18 Windows Setup and Operation Commands for RDR Virtual Disk Verify RDR Virtual Disk Whether the synchronization by RDR is performed normally can be checked. 1. Start RDR Utility and right-click [RDR Virtual Disk x] in the left pane and click [Verify RDR Virtual Disk]. 2. In the [Verify RDR Virtual Disk] dialog box, click [OK]. The progress of verification can be viewed using RDR Utility.
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Windows Setup and Operation 3-19 click [Set RDR LUN Load Balancing]. 2. When a dialog box appears, select On or Off (a default is On) and click [OK]. 3. In the [Set RDR LUN Load Balancing] dialog box, click [OK].
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3-20 Windows Setup and Operation Replacing Failed Hard Disk Drives The following describes how to locate and replace the failed hard disk. The failed hard disk should be replaced with the server powered on. How to Locate Failed Disks 1. From [Start], select [All Programs], [RDR] and click [RDR Utility] to start RDR Utility. 2. From the tree on the left pane of [RDR Utility], select each disk and check the values of [MTBF: Current] and [MTBF:NumberOfFaults] in the right pane.
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Windows Setup and Operation 3-21 IMPORTANT: For a disk to be inserted, use a new or physically formatted disk which has the same capacity as the disk of the corresponding slot (in this example, the disk in slot 2 of the PCI module 0) When a disk is inserted, a popup window asking for rebooting the system may be displayed, but there is no need to reboot it. Select [No] and close the popup window. Insert the replacement disk after waiting for 15 seconds or more after removing a disk.
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3-22 Windows Setup and Operation IMPORTANT: The time required for synchronization varies depending on the partition size on the disk. For 18GB partition, it takes about 20 minutes. If there is no partition, synchronization may complete in a short period of time and the disk may become synchronized after RDR is set. If the system is rebooted during synchronization, the process cannot be completed. Do not restart the system until the synchronization is completed.
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Windows Setup and Operation 3-23 CHANGE DRIVE LETTER To add, change or delete drive letters, follow the steps below. Before making any changes, thoroughly read the NEC Express5800/ft series-specific precautions and general precautions for Windows. 1. Select [Start] - [Control Panel] - [Administrative Tools] and open [Computer Management]. 2. In the console tree of [Computer Management], click [Disk Management]. 3.
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3-24 Windows Setup and Operation DUPLEX LAN CONFIGURATION The NEC Express5800/ft series builds a duplex LAN configuration by using “Stratus emb-EB 2-Port Gigabit Adapter,” mounted as standard on the CPU/IO module and the extended PCI slot “NEC MT Gigabit Adapter”, “NEC MF Gigabit Adapter,” and “Stratus U 575 Dual Port Copper Gigabit Adapter.
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Windows Setup and Operation 3-25 Rules of Duplex Configuration on NEC Express5800/ft series Be sure to make the setting of duplex network configuration on the server. When building duplex configuration, be sure to use at least one adapter of CPU/IO module 0 and of 1 individually. Example1) Configure the duplex network which enhances the service life by using all adapters. CPU/IO module 0 CPU/IO module 1 Network Example 2) Configure the duplex network which corresponds to multiple LAN connection.
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3-26 Windows Setup and Operation Configuring Duplex LAN This section describes how to configure duplex LAN. The following explains how to configure duplex/dual LAN regarding to the example shown in “Rules of Duplex Configuration on NEC Express5800/ft series.” IMPORTANT: Log on as "Administrator" or a member of the group "Administrators." 1. Start [Device Manager]. 2. Select a target Network Adapter. Right-click on it and select [Properties] from the menu displayed to show the properties dialog box.
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Windows Setup and Operation 3-27 3. Select the [Teaming] tab on the properties dialog box. Select the [Team with other adapters], and then click the [New Team…] button. 4. Enter the team name and click [Next].
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3-28 Windows Setup and Operation 5. Select the adapters to include in the team and click [Next]. 6. Select [Adapter Fault Tolerance] or [Adaptive Load Balancing] or [Switch Fault Tolerance] as a team mode (Usually select [Adapter Fault Tolerance]). Click [Next].
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Windows Setup and Operation 3-29 7. Click [Finish]. 8. Start Command prompt to check the physical MAC address set on ipconfig/all. 9. Select the Team Adapter you have set. Right-click on it and select [Properties] from the menu displayed to show the properties dialog box.
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3-30 Windows Setup and Operation 10. Select the [Advanced] tab on the properties dialog box. Select [Locally Administered Address] from the [Settings] list box, and then enter the MAC address of a Team Adapter, which you have checked, in the [Value] text box. Click [OK].
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Windows Setup and Operation 3-31 Removing Duplex/Dual LAN This section describes how to remove duplex/dual LAN. IMPORTANT: Log on as "Administrator" or a member of the group "Administrators.” 1. Start [Device Manager]. 2. Select the Team Adapter of which you want to remove duplex/dual LAN. Right-click on it, and then select [Properties] from the menu displayed to show the properties dialog box.
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3-32 Windows Setup and Operation 3. Select the [Settings] tab in the properties dialog box and click the [Remove Team] button. 4. The confirmation dialog box appears. Click [Yes] button.
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Windows Setup and Operation 3-33 CHECKING THE DUPLICATING OPERATION OF MODULES This section describes how to check if the system runs properly after system installation or reinstallation. CPU/IO module has a processor function part and IO function part. Each part is monitored and managed by the module. In this section, the processor function part is referred to as CPU module and IO function part PCI module.
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3-34 Windows Setup and Operation 3. Stop the operation of a PCI module using the ft server utility. Select [Start] - [All Programs] - [NEC ESMPRO Agent] - [ft server utility] to start the ft server utility. Then, from the ft server utility, select [PCI Module] and then the primary PCI module (*) from the [FTSever] tree on the left pane, and click [Down] of [Bring Up/Bring Down]. * As for the primary PCI module (*), if the PCI module 0 is primary select [PCI Module(ID:10)].
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Windows Setup and Operation 3-35 4. Restart the PCI module. From the ft server utility, click [Up] of [Bring Up/Bring Down] to the PCI module which was stopped in the step 3, and the PCI module will be started. Once the PCI module is started, PCI module diagnosis, mirror volume duplication and PCI module duplication are performed. IMPORTANT: If BrightStor ARCserve 2000 or Backup Exec is installed, the tape will not be recognized due to the failover of the PCI module.
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3-36 Windows Setup and Operation Confirm Start and Stop of CPU Modules This section describes how to confirm the continuous system operation after stopping one of the CPU modules. 1. Confirm that the CPU modules are duplicated. To check if the CPU modules are duplicated, see the status LEDs of the CPU modules.
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Windows Setup and Operation 3-37 When you stop the operation of a CPU module, the indications of the status LEDs change as follows. Below denotes that the only one CPU module is operating. [Indications of status LEDs] CPU module 1 CPU module 2 (Stopped)* (Operating) CPU/IO module status LED1 Amber CPU/IO module status LED2 Green blinking DISK ACCESS LED Green blinking Green blinking z As an example, the indications of when CPU module 0 is stopped are shown. LED 1 2 3 3.
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3-38 Windows Setup and Operation NEC Express5800/ft series SERVICE PROGRAM CONFIGURATION NEC Express5800/ft series achieves the duplex system using the following service programs, in addition to dedicated drivers.
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Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the NEC Express5800/ft series for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
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4-2 System Configuration SYSTEM BIOS –SETUP– The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions. Thus, you do not need to use the SETUP utility in most cases. However, you might wish to use the SETUP utility in the cases described below.
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System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration. Press to enter SETUP Press to enter SETUP or Press to boot from Network You may see either of the following messages at bottom left on the screen when POST terminates.
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4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Online help window Shows the current menu.
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System Configuration 4-5 F9: previous screen. Shows the following: If you select “Yes” and then press the Enter key, all items in the setup are set to default values. If you select “No” and then press either the Enter or Esc key, the status before pressing the F9 key is restored. F10: Shows the following: If you select “Yes” and then press the Enter key, the setup will complete with all changes you have made saved.
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4-6 System Configuration Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. UPS To link power supply with the UPS To power on the server when power is supplied from the UPS Select [Server] - [AC-LINK] - [Power On]. To keep the server off-powered even when power is supplied from the UPS if the POWER switch was used to power off Select [Server] - [AC-LINK] - [Last State].
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System Configuration 4-7 Boot To change the boot order of devices connected to the server Select [Boot] and specify the boot order. To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To control from the HW console Remote operation via Serial Select [Server] - [Console Redirection], and make necessary settings.
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4-8 System Configuration Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu. Main Start the SETUP utility to display the Main menu.
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System Configuration 4-9 Available options in the Main and descriptions are listed below. Option System Time System Date CPU Speed Physical CPUs System Memory Extended Memory Cache Ram SATA AHCI Enable Parameter HH:MM:SS MM/DD/YYYY XXXX MHz X XXXX KB XXXX MB XXXX KB [Disabled] Enabled Description Specify the system time. Specify the system date. Displays the processor clock frequency. Displays the number of processor installed. Displays the size of system memory. Displays the size of extended memory.
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4-10 System Configuration Advanced Move the cursor onto “Advanced” to display the Advanced menu. There is no configurable item on the Advanced menu screen below. Display each sub menu and make settings on the sub menu screen. Select an option with the “►” mark and press Enter to display its submenu. See the table below for setup options on the screen. Option Boot-time Diagnostic Screen Parameter [Disabled] Enabled Description Specify whether to display the Power On Self-Test (POST) screen at start-up.
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System Configuration 4-11 Advanced Processor Configuration When you select “Advanced Processor Configuration” in the Advanced menu, the following screen appears. ftServer Setup Main Advanced Security Server Boot Advanced Processor Configuration Item Specific Help Execute Disable Bit: [Enabled] Intel(R) Virtualization Tech.
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4-12 System Configuration I/O Device Configuration When you select “I/O Device Configuration” in the Advanced menu, the following screen appears. If you select a menu with the “►” mark and press Enter, its submenu appears.
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System Configuration 4-13 Keyboard Features NumLock AUTO On [Off] Display only. Specify whether or not to enable NumLock at system startup.
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4-14 System Configuration Option ROM Configuration When you select “Option ROM Configuration” in the Advanced menu, the following screen appears. ftServer Setup Main Advanced Security Server Boot Exit Option ROM Configuration Embedded SAS Option ROM: Embedded PXE#1 Option ROM: Embedded PXE#2 Option ROM: F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu [Enabled] [Enabled] [Enabled] Item Specific Help Enables Embedded SAS Option ROM to boot from the device.
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System Configuration 4-15 Option Parameter Description Embedded PXE#1 Option ROM [Enabled] Disabled If “Enabled” is selected, the extended ROM of LAN #1 embedded in the motherboard is initialized. Embedded PXE#2 Option ROM [Enabled] Disabled If “Enabled” is selected, the extended ROM of LAN #2 embedded in the motherboard is initialized.
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4-16 System Configuration Advanced Chipset Control When you select “Advanced Chipset Control” in the Advanced menu, the following screen appears.
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System Configuration 4-17 Security Move the cursor onto “Security” to display the Security menu. ftServer Setup Main Advanced Security Supervisor Password Is: User Password Is: Unset Unset Set Supervisor Password Set User Password [Enter] [Enter] Password on boot [Disabled] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Server Boot Exit Item Specific Help Supervisor Password controls access to the setup utility.
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4-18 System Configuration Select “Set Supervisor Password” or “Set User Password” and press Enter to display the following pop-up screen. The screen below shows when “Set Supervisor Password” is selected. Set a password on this pop-up screen. Enter a password of up to seven alphanumeric characters and symbols from the keyboard.
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System Configuration 4-19 Option Password on boot Parameter [Disabled] Enabled Description Specify whether to request a password entry at boot-up. User password setup is required beforehand. [ ]: factory default IMPORTANT: If you have logged in SETUP by using the Supervisor Password, you can check and change all settings. If you have logged in SETUP by using User Password, you can see the settings but cannot make changes on the settings except System Time, System Date and User Password of Main.
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4-20 System Configuration Server Move the cursor onto [Server] to display the Server menu. The following describes options you can configure in the Server menu and their functions. Select an option with the “►” mark and press Enter to display its submenu. Refer to the table below for information on options.
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System Configuration 4-21 The table below lists how selections for “AC LINK” determine the power status of the server when the power supply to the server restarts. State before powered off In service Out of service (DC power: Off) Forced shutdown * * Parameter Last State On Off Off Stay Off Off Off Off Power On On On On Pressing the POWER switch for over four seconds shuts down the power to the server.
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4-22 System Configuration Option Chassis Serial Number Parameter  Description Displays the chassis information. BMC Device ID  Displays the BMC information. BMC Device Revision  Displays the BMC information. BMC Firmware Revision  Displays the BMC information. SDR Revision  PIA Revision  ASIC Rev  SMM Rev  CPU0 BMC MAC Address  CRU1 BMC MAC Address  Displays the revision of SDR (sensor device information). Displays the PIA (plat form information) revision.
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System Configuration 4-23 Console Redirection Select “Console Redirection” on the Server menu and press Enter to display the following screen. ftServer Setup Main Advanced Security Server Boot Exit Console Redirection Item Specific Help Com Port Address [Disabled] Baud Rate Console Type Flow Control Console connection: Continue C.R. after POST: [19.2K] [PC ANSI] [CTS/RTS] [Direct] [Off] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu If enabled, it will use a port on the motherboard.
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4-24 System Configuration Event Log Configuration Select “Event log Configuration” on the Server menu and press Enter to display the following screen. ftServer Setup Main Advanced Security Server Boot Exit Event Log Configuration Clear Online Event Logs [Press Enter] Clear Offline Event Logs [Press Enter] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Item Specific Help The system event log will be cleared if selecting “YES”.
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System Configuration 4-25 Monitoring Configuration Select “Monitoring Configuration” on the Server menu and press Enter to display the following screen.
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4-26 System Configuration Option POST Pause Monitoring Time-out Parameter 60-[180]-1200 Description Set the time for POST monitoring during boot pause.
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System Configuration 4-27 Boot Move the cursor onto “Boot” to display the Boot menu. The server searches for the boot device according to the order specified in this menu and use the software to boot the system if found.
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4-28 System Configuration Exit Move the cursor onto “Exit” to display the Exit menu. ftServer Setup Main Advanced Security Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Server Boot Exit Item Specific Help Exit System Setup and save your changes to CMOS.
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System Configuration 4-29 The following describes each option on the Exit menu: Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. Select “Exit Saving Changes” to display the screen below. Select “Yes” to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. The server will automatically restart the system.
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4-30 System Configuration Exit Discarding Changes Select this option to exit the SETUP utility without saving the current configuration data into the CMOS (non-volatile memory). If you select “Yes” here, the “SETUP Warning” dialogue box appears. If you select “No” in the “SETUP Warning” dialogue box, you can exit SETUP without saving the changes you have made. If you select “Yes” in the dialogue box, you can exit SETUP with the changes you have made saved in CMOS. The server reboots automatically.
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System Configuration 4-31 Load Setup Defaults Select this option if you want to reset all values in SETUP to default (factory-set values). When you select Load Setup Defaults, the dialogue box as shown below appears. If you select “Yes” in the dialogue box, default values are restored. If you select “No”, you will see the Exit menu screen.
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4-32 System Configuration Discard Changes Select this option if you want to restore previous values before saving values in CMOS. When you select “Discard Changes”, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are discarded and previous settings are restored.
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System Configuration 4-33 Save Changes Select this option if you want to save changes you have made in CMOS (non-volatile memory) without exiting SETUP. When you select the Save Changes, you will see the dialogue box as shown below. If you select “Yes” in the dialogue box, changes you have made are saved in CMOS (non-volatile memory).
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4-34 System Configuration SAS BIOS –Adaptec SAS/SATA Configuration Utility– Adaptec SAS/SATA Configuration utility makes settings of the built-in SAS controller on a motherboard. You can start it up by simple key operation during POST execution without using any special startup disk. IMPORTANT: Because the server is installed with the latest version of the SCSISelect utility, your screen display may be different from the one described in this guide.
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System Configuration 4-35 3. Select a menu in the “Options”, and then press the Enter key. If you want to make settings of the adapter, select “SerialSelect Utility.” If you want to format or verify the hard disk drive connected to the adapter, select “Disk Utility.” For more information, see the explanation below. 4. To quit, press the Esc key until you see the closing message. (If any changes have been made, the massage asking you whether or not to save the changes is displayed.
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4-36 System Configuration Parameter and Description Adaptec SAS/SATA Configuration utility has two types of menu. • • SerialSelect Utility Disk Utilities You can set features that are more detailed by selecting a submenu from these menus. The following describes the features and parameters that can be set in each menu and factory settings displayed on the screen. SerialSelect Utility The following screen is displayed when you select “SerialSelect Utility” in the “Options” menu.
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System Configuration 4-37 Controller Properties The following screen is displayed when “Controller Properties” is selected in the menu. Adaptec SAS/SATA Controller#0 Controller Information PCI Slot:Bus:Device:Function......... 0:A:0:0 Interrupt (IRQ) Channel.............. 7 I/O Port Address..................... 8000 Device ID............................ 041E Controller Serial number............. Controller WWN........................ 50030130F0B13700 See the following table for each item.
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4-38 System Configuration Controller Configuration The following screen is displayed when “Controller Configuration” is selected in the menu. Adaptec SAS/SATA Controller#0 Controller Configuration Controller Interface Definitions Runtime BIOS................................ BBS Support................................. POST Banner Display......................... CTRL-A Message Display...................... Physical Drives Display during POST......... RAID Support................................
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System Configuration 4-39 See the following table for each item. Item Parameter Description Runtime BIOS [Enabled] Disabled Disabled:Scan bus Controls the BIOS status at the POST. If [Enabled] is selected, the controller can be operated as a boot device by SAS controller BIOS. If [Disabled] is selected, other appropriate SAS controllers operate as boot devices.
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4-40 System Configuration PHY Configuration The following screen is displayed when “PHY Configuration” is selected in the menu. SAS Device Configuration SAS Port ID #0 #1 #2 #3 #4 #5 #6 #7 PHY Rate (Gb/s) ............... Auto Auto Auto Auto Auto Auto Auto Auto SAS Address ...50030130F0B13700 0 0 0 0 0 0 0 0 - Reset to Defaults See the following table for each item Item Parameter Description PHY Rate [Auto] 1.5 3.0 Data transfer rate between SAS controller and devices.
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System Configuration 4-41 Disk Utilities The following screen is displayed when “Disk Utilities” is selected in the menu. Scanning for drives... The following screen is displayed after a while.
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4-42 System Configuration Adaptec SAS/SATA Controller#0 Select SAS/SATA Disk and press Device #0 #1 #2 #3 #4 #5 #6 #7 #8 #9 #10 #11 #12 #13 #14 #15 Box FF 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Slot Model FF HITACHI HUS151436VLS300 FF No device FF No device FF No device FF No device FF No device FF No device Format Disk FF No device Media FF Verify Disk No device Indicate LED FF No device FF Write Cache No device Setting FF No device Connection Rate FF No device Set Bootable FF No device FF
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System Configuration 4-43 FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup values to those made at shipment. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work. Press and hold the POWER switch on the primary server for over 4 seconds. The power is forcibly turned off.
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4-44 System Configuration CLEAR CMOS/PASSWORD With the pre-installed SETUP utility, you can set desired passwords to protect data stored on the server from unauthorized user access. If you forget the password, you can clear them by following the procedure described in this section. You can also use the same procedure to clear the CMOS data in the server. IMPORTANT: Clearing the CMOS data restores the factory settings. To clear the password or CMOS data, power off the server.
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System Configuration 4-45 Pins for protecting/clearing the password Short-circuiting the two pins: Clears the password Opening the two pins: Protects the password (factory preset) Pins for protecting/clearing the CMOS data Short-circuiting the two pins: Clears the CMS data Opening two pins: Protects the CMOS data (factory preset Pins for protecting/clearing the BMC configuration Short-circuiting the two pins: Clears the BMC configuration Opening two pins: Protects the BMC configurati
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4-46 System Configuration 6. By referring to “Removing CPU/IO Module” on page 8-11, remove the CPU/IO module 0 from the server. 7. Restore the previous CMOS clear jumper switch settings. Remove the jumper pins (J20) 9-10 of the CPU/IO module 0 and install them on the jumper pins (J57) 2-3. 8. By referring to “Installing CPU/IO Module” on page 8-14, install the CPU/IO module 0 on the server. 9. Reconnect only the power cord of the CPU/IO module 0 and press the POWER switch to power on. 10.
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System Configuration 4-47 HOW TO CLEAR PASSWORDS 1. Power off NEC Express5800/ft series and unplug the both power cords. 2. Remove the both CPU/IO modules (0 and 1) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-11). 3. Make setting of jumper switch for clearing the password of CPU/IO module 0. Remove the clips from the jumper pins (J57) 2-3 on CPU/IO module 0 and place them on the jumper pins (J20) 7-8 on the CPU/IO module 0. 4.
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4-48 System Configuration HOW TO CLEAR THE BMC CONFIGURATION 1. Power off NEC Express5800/ft series and unplug the both power cords. 2. Remove the both CPU/IO modules (0 and 1) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-11). 3. Make setting of jumper switch for clearing the BMC configuration of module 0. Remove the clips from the jumper pins (J57) 2-3 on CPU/IO module 0 and place them on the jumper pins (J20) 7-8 on the CPU/IO module 0. 4.
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System Configuration 4-49 REMOTE MANAGEMENT FUNCTION 320Fd-LR and 320Fd-MR models are equipped with the optional card, N8815-005/006 ft Remote Management Card on the server. By connecting to a network via their management LAN port, BMC (Baseboard Management Controller), an LSI for system management, installed on the server allows remote monitoring and controlling of the server such as keyboard, video and mouse (KVM) control over management network.
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4-50 System Configuration Settings on the Server The following describes the setting procedure. CHECK: The resolution and refresh rate of the screen that can be displayed on a remote KVM console are 1024x768, 75Hz and smaller respectively. If values larger than these are set, the remote screen does not display any data. If a great value is set for the number of colors on the screen for the server, the remote may not show colors accurately.
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System Configuration 4-51 Changing a Mouse Property Uncheck “Enhance pointer precision” when you use Windows Server 2003 on this server. Go to [Control Panel] – [Mouse Properties] and select [Pointer Options] tab. If it is unable to move a mouse curser on the Remote KVM console, adjust “Select a pointer speed:” to the right on the “Faster” side.
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4-52 System Configuration Setting a Management PC The following provides management PC considerations to connect the server and a management PC. Setting Your Browser Configure the following. - Enable SSL. Supported browsers The following browsers are supported. - Microsoft Internet Explorer 6.0、7.0 - Netscape 7.0 - Mozilla 1.6 Java2 Runtime Environment Java2 Runtime Environment, Standard Edition 1.4.2_16 and later, or Java Runtime Environment (JRE) 5.0 Update 15 and later are required.
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System Configuration 4-53 installed JRE. For bash: export JAVA_HOME=/usr/java/j2re1.4.2_09 For tcsh: setenv JAVA_HOME=/usr/java/j2re1.4.2_09 (6) Set the path to JRE. For bash: export PATH=$JAVA_HOME/bin:$PATH For tcsh: setenv PATH $JAVA_HOME/bin:$PATH IMPORTANT: For the Mozilla browser, create a symbolic link to the Java Plug-in in the Mozilla plugins directory. * If you want to install the latest Java Runtime, download it from the following site.
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4-54 System Configuration Using Remote Management Overview You can control power of this server and use the remote KVM console from a web browser by using web server functions of BMC. IMPORTANT: Remote KVM console is available only on the LAN port of the primary CPU/IO module (the operating side’s CPU/IO module). This is not available on the LAN port of the secondary CPU/IO module (the waiting side’s CPU/IO module). This function is achieved by Java Applet.
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System Configuration 4-55 (2) If you cannot use the default IP “192.168.1.1”, start up the “NEC EXPRESSBUILDER” DVD on the server and select [Tool menu] →[English] → [System Management] → [Set System Management Parameters]→ [Configuration]. Select [New] to register new settings, or [Change] to change the settings. Then, set IP addresses of the managed LAN ports on the [BMC Configuration] menu.
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4-56 System Configuration TIPS: To disable the remote management console function, make the following settings from the NEC EXPRESSBUILDER DVD. Load the NEC EXPRESSBUILDER DVD on the server, and from the main menu, select [Tool menu] - [English] - [System Management] - [Set FT Remote Management Card].- [Set FT Remote Management Card (LAN1/LAN2)]. Select [Disable] on [Remote Management Console] and register the setting.
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System Configuration 4-57 TIPS: If you use SSL for access, the “Warning - Security” dialogue box(es) for server certification may be displayed for SSL in addition to the dialogue box shown above. Login and logout Login When the login page appears, enter the user name and password, and then click [Login]. When you login for the first time, use the following default user name and password. Default user name: administrator Default password: None (enter no data) IMPORTANT: By default, no password is set.
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4-58 System Configuration Logout Click the File menu and select Exit to logout. When you log out, the main window closes and you will return to the login page on the browser.
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System Configuration 4-59 Main Window (1) Click this to show the File menu. Click “Exit” to quit this applet. (2) Click this to show the Window menu. From the Window menu, you can open windows including the KVM console window. (3) Main frame A window is shown here. (4) Click this to show the Help menu. Click “Help” to see the version information of this applet.
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4-60 System Configuration Control panel The control panel allows you to see the server status and to control the power supply. The control panel also allows you to activate windows. Control panel functions 1 2 3 4 5 6 7 8 17 9 19 10 11 12 13 14 15 16 18 (1) Displays the BMC host name or IP address (2) Displays the LCD of the server. (3) The power lamp of the server telling you of the power status (4) The same as pressing the POWER switch of the server.
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System Configuration 4-61 Remote KVM Console Remote KVM console functions of the BMC allow you to transfer a local console to the browser on the management PC over a network. You can make full access to the server from the management PC using video, keyboard and mouse. CHECK: The remote KVM console supports the following five resolutions: 1024 x 768 800 x 600 640 x 480 720 x 400 720 x 350 Set the resolution of the device to one of these values.
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4-62 System Configuration Starting up the remote KVM console window Click the startup icon [ console window. ] on the remote KVM console on the control panel to display the KVM IMPORTANT: NEVER open the remote KVM console when you log on to the BMC from a local console. If you do so, data entry from the keyboard or mouse becomes disabled. CHECK: You cannot use the KVM console on the secondary side. Use it on the primary side.
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System Configuration 4-63 (6) KVM properties icon. (7) Enlarge icon: use this icon to enlarge the view. (8) Shrink icon: use this icon to reduce the view. (9) Equal size icon: use this icon to display images in the same magnification. (10) Window size icon: use this icon to adjust the window size to the screen size. (11) KVM indicator showing information including resolution. (12) Remote KVM console screen, on which the server screen is shown.
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4-64 System Configuration Virtual keyboard When you click the virtual keyboard icon [ ], the virtual keyboard appears. You can select either 104 or 109 keyboard from the tab. By clicking buttons corresponding to each key, you can make entry to the host server. Zoom-in and zoom-out of the view Click the [ ] icon to zoom in the view. Click the [ ] icon to zoom out the view. Click the [ ] icon to display the screen in the same size as the device. Click the window resize icon [ screen size.
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System Configuration 4-65 IPMI information System event logs (SEL), sensor data record (SDR), or field replacement unit (FRU) can be displayed. Such information is referred to as the IPMI information. The information is used to examine errors and events on the server and identify which part should be replaced.
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4-66 System Configuration Sensor Data Record (SDR) When you click the icon to start up sensor device information (SDR) [ ]on the control panel, the SDR information is collected from the BMC and shown on the sensor device information (SDR) window as shown below. The upper pane shows a list while the lower pane shows details of the entry selected in the list. TIPS: SDR information is definition data on device sensors. The BMC monitors sensors according to this information.
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System Configuration 4-67 Field Replaceable Unit (FRU) When you click the icon to start up information on parts to be replaced for maintenance (FRU) [ on the control panel, FRU information is collected from the BMC and shown on the window for parts to be replaced for maintenance (FRU) as shown below. The upper pane shows a list while the lower pane shows details of the entry selected in the list.
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4-68 System Configuration BMC Configuration You can configure the BMC settings. Starting up the BMC Configuration window When you click the icon to start up the BMC configuration [ configuration window appears as shown below.
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System Configuration 4-69 User Settings Here you can make user account settings. When you click [User] on the left pane of the BMC configuration window, total of 20 accounts appear in the right pane. When you select the account you want to modify or add and click the icon for editing [ following window for editing a user account appears. ], the 1 2 3 (1) Enter the user name. (2) Enter the password. (3) You can specify whether or not to enable the remote KVM console.
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4-70 System Configuration Network Settings Here you can make network settings of BMC such as IP address configuration. IMPORTANT: The following ports are used for the remote management functions. If your network environment has any firewall, you also need to have configuration for the firewall.
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System Configuration 4-71 LAN 1 2 3 (1) The MAC address of the BMC (2) Allows you to choose whether or not to acquire an IP address automatically by DHCP. (3) Allows you make the IP address settings if the address is not acquired automatically by DHCP. If the address is acquired automatically by DHCP, the data acquired is shown here. IMPORTANT: Specify different IP addresses to CPU/IO module #0 and CPU/IO module #1.
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4-72 System Configuration DNS 1 2 (1) Allows you to select whether or not to automatically acquire the IP address of the DNS server by DHCP. (2) If you have selected not to automatically acquire the IP address by DCHP, make settings here. If the address is acquired automatically by DHCP, the acquired address appears here.
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System Configuration 4-73 Host name 1 2 3 4 (1) The default host name to be used when no host name is set when DHCP is used (2) Set the BMC host name. If this option is not configured, the default host name mentioned in 1) will be used. (3) Set the domain name of the network to which the BMC belongs. (4) Choose whether or not to register the host name with the DNS server. TIPS: It is recommended to set the BMC host name to be easily guessed from the server’s host name on the OS.
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4-74 System Configuration WEB server settings Here you can make web server settings such as HTTP port settings for the BMC. When you click [Web Server] on the left pane of the BMC configuration window, the right pane shows the overall information of the web server settings. IMPORTANT: When you change the HTTP port number, settings of SSL (enable/disable), or SSL port number, the current connection will be temporarily disconnected.
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System Configuration 4-75 When you click the icon for editing [ ], the window for editing appears as shown below. 1 2 3 4 5 6 (1) Specify the HTTP port number. (2) Specify whether or not to enable SSL communication. If you select the check box for enabling, connection by HTTPS (SSL enabled) is enabled. Clear the check box if you want to disable SSL. TIPS: It is recommended to use connection by the encrypted HTTPS protocol unless you have any specific reason such as SSL cannot be used.
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4-76 System Configuration If you click [Default], the default values for HTTP port number, SSL port number, logon trial period, number of logon retries and the account lock period are displayed. The SSL check box configuration remains the same. When you click [OK], all of what you have set will be written into the BMC. When you click [Cancel], the editing window closes without saving what you have edited. Alert Mail Configuration This allows you to make alert mail settings for BMC.
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System Configuration 4-77 Basic 1 2 3 (1) Specify whether or not to enable the alert mail functions by the check box. When you select the check box, you can make mail-related settings. (2) Select a notice level from six levels. Levels are categorized according to severity of factor events. (3) Allows you to send a test mail. IMPORTANT: Perform the mail test after you have completely configured “E-Mail Alert Settings” described in the following pages.
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4-78 System Configuration Message 1 2 3 4 5 (1) Specify mail address of receivers to whom alert mail is sent. You can specify up to four addresses. (2) Specify the sender’s address used in alert mail. (3) Enter the subject to be given to alert mail. (4) Select whether or not to enable the body messages for all alert mail, which is configured in the next step. (5) Enter the body message to be used in all alert mail. If you do not need such a body message, clear the check box of (4).
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System Configuration 4-79 SMTP 1 2 3 4 (1) Specify the address of the SMTP server. You can enter the IP address or host name. (2) Specify the port number of the SMTP server. (3) Specify the number of send retry if sending a mail has failed. (4) Specify the time in seconds before the next mail send retry. If you click [Default], the default values for SMTP port number, number of retries, and retry interval appears. It is recommended to use the default values unless you have specific reasons.
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4-80 System Configuration Option 1 2 (1) Specify information to add to the body of alert mail. The information you specify here will be contained in the body of alert mail with the message you specified in the message box in the message tab.
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System Configuration 4-81 Firmware Update You can update applets, KVM firmware, BMC firmware, sensor device information (SDR), and platform information (PIA). Starting up the firmware update window When you click the icon to start up firmware update [ ] on the control panel, each pieces of revision information is loaded from the BMC to display the following firmware update window. If you click [Cancel], the firmware update window closes without making any changes.
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4-82 System Configuration Loading update data files When you click the icon for adding update files [ ], the window to select a file appears. Specify an update data file. When you click [Open] after specifying the file, loading of the file begins. Wait for file loading to complete. TIPS: You can update in a batch. If there are more than one update targets, all the information of the update targets must be loaded. You can select more than one file to be loaded at the same time.
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System Configuration 4-83 CHECK: Check each revision carefully because downgrading is possible as well. If you click the icon for clearing update data [ ], all loaded data will be discarded. When you click [Cancel], the update window will be closed without saving any loaded data. Selecting what to be upgraded Select check boxes of update targets. CHECK: Only those selected here will be written in. Items with no check box selected will not be written in even if files have been loaded.
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4-84 System Configuration As shown below, the window showing writing process appears for each update target. If any error is detected during the writing process, an error message is displayed and the process terminates. End of writing When writing is completed, the “Status” column displays the result for each target. OK OK CHECK: To apply updates for targets other than applet, reboot the server or power off and then on the server.
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System Configuration 4-85 Troubleshooting Error Messages When using the remote management, an error dialog box may appear on the management PC if some problem occurs. Messages and actions for the errors are described below. Fatal errors No. 1 Error message Fatal error. JavaVM quits. 2 A fatal software error has occurred. Action Try logging in again. If the same message continues to appear, contact your service representative. Try logging in again.
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4-86 System Configuration No. 7 Error message Failed to establish the RMCP+ session. 8 The RMCP+ transmission failed. 9 10 11 The specified RMCP+ protocol cannot be used. BMC resources to establish a new RMCP+ session are insufficient. The RMCP+ session time-out occurred. Action representative. Check the network environment. If there is no network problem, contact your service representative. Check the network environment. If there is no network problem, contact your service representative.
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System Configuration 4-87 No. 4 Error message The KVM request was aborted. 5 UDP packet transmission failed. 6 7 8 Remote KVM console can not activate because it is disabled Remote KVM Console is used by other client. Failed to shut down Remote KVM Console. 9 Failed to make settings. 10 The UDP connection is closed. Action If you do not find any problem, contact your service representative. This is no problem. Click [OK] and close the message box. Check the network environment and server.
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4-88 System Configuration BMC configuration errors No. 1 Error message Failed to make settings: Check the network environment and try again. Contact your service representative if the error persists. Failed to acquire BMC Configuration: Check the network environment and try again. Contact your service representative if the error persists. Used by other software program. Try again after a while. Try again after a while. Invalid BMC configuration file. The BMC configuration file may be corrupted.
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System Configuration 4-89 No. 21 Error message Invalid host name You can use only alphanumeric characters, minus sign (–), and underscore (_) for a host name. A host name should be 64 characters or less. Invalid domain name You can use only alphanumeric characters, minus sign (–), underscore (_) and period (.) for a domain name. A domain name should be 128 characters or below. The SMTP server address is too long. Specify the value within 128 characters. Invalid SMTP port number.
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4-90 System Configuration No. Error message information: 7 Failed to create rollback image. 8 Failed to erase. 9 10 Unsupported format version: Failed to load the update image file. 11 Update has failed. 12 13 14 Could not switch to the update mode. Could not find the update targets: Invalid address: 15 Writing has failed. 16 17 18 19 20 21 22 23 24 25 Unsupported token is detected: Invalid segment information: Invalid data length: Failed to open the file: The specified file may not exist.
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System Configuration 4-91 No. 30 31 32 33 34 Error message Failed to acquire lines: Invalid line length: Unexpected EOF is detected: Unexpected token is detected: PIA does not suit this server Action Some update files may be corrupted. Obtain update files again. Some update files may be corrupted. Obtain update files again. Some update files may be corrupted. Obtain update files again. Some update files may be corrupted. Obtain update files again. It is not Platform Information (PIA) of this server.
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4-92 System Configuration (This page is intentionally left blank.
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Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER. CPU/IO module has a processor function part and IO function part. In utilities in this chapter, the processor function part is referred to as CPU module and IO function part PCI module.
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5-2 Installing and Using Utilities NEC EXPRESSBUILDER The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NEC Express5800/ft series machine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation. Start Menu When you insert the EXPRESSBUILDER disk into the optical disk drive and reboot the system, the following menu appears. 1.
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Installing and Using Utilities 5-3 2. Tool menu If you select this item after choosing the display language, the Tool menu appears. You can use the below functions for maintenance. - Maintenance Utility Starts up the Offline Maintenance Utility. - BIOS/FW Updating Updates the system BIOS. - ROM-DOS Startup FD Creates Startup FD is used for starting the ROM-DOS system. - Test and Diagnostics Starts up the system test and diagnostics. - System Management Starts up the system management function.
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5-4 Installing and Using Utilities Autorun Menu The Master Control Menu automatically appears when the “NEC EXPRESSBUILDER” DVD is loaded on a computer running Windows (Windows 95 or later or Windows NT 4.0 or later). TIPS: Depending on the condition of the system, the menu may not be automatically started. In such a case, execute the file below on the DVD from Windows Explorer or by other means: \MC\1ST.
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Installing and Using Utilities 5-5 PARAMETER FILE CREATOR “Parameter File Creator” is a tool to create [Parameter file] that is used for configuring the server with the Express Setup (see Chapter 4 of the User’s Guide (setup) for details). If you use the Parameter file created by the Express Setup and Parameter File Creator to operate the setup, you can setup from the installation of OS to several utilities automatically except for a few key input to verify the specification.
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5-6 Installing and Using Utilities Parameter File Creator This section describes about specifying setup information that is necessary for OS installation and creating [Parameter file]. Follow the procedure below. NOTE: Do not remove NEC EXPRESSBUILDER DVD from drive during a parameter file creation. 1. Start the OS. 2. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive.
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Installing and Using Utilities 5-7 3. Right-click on the screen or left-click [Setup Windows]. The menu will appear. 4. Click [Parameter File Creator]. Parameter File Creator will appear.
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5-8 Installing and Using Utilities 5. [Load Parameters] step is displayed. Select [Do not load parameters] from the menu, click [Next]. 6. Select the installing Operating System. Select [Install the Windows (32bit editions)] from the menu, click [Next].
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Installing and Using Utilities 5-9 7. Enter the setting of a logical drive. [Enter RAID setting] steps are displayed. Retain the default value, and click [Next]. 8. Specify the installing medium and the Windows system partition. [Specify medium/Partition] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. NOTE: About partition size – Specify the partition size larger than the required minimum size for OS installation.
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5-10 Installing and Using Utilities If you select “Create a new partition” at “Windows system drive settings,” the contents of the hard disk will be all deleted. If “Use existing partitions” is selected, EXPRESSBUILDER install the Operating System to the 1st partition (1st partition is deleted). The data in the other partition is kept if the system has two or more partitions. (See the figure below. You can not re-install the system with the existing partition that is upgraded to Dynamic Disk remained.
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Installing and Using Utilities 5-11 11. Enter the domain or workgroup name to be used. [Enter domain account] steps are displayed. Retain the default value, and click [Next].
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5-12 Installing and Using Utilities 12. Enter the installing components. [Select Windows components] steps are displayed. Verify the parameters, modify if necessary, and then click [Next]. 13. Select the installing applications. [Select applications] steps are displayed. Retain the default value, and click [Next].
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Installing and Using Utilities 5-13 14. Save the parameters. [Save parameters] steps are displayed. If you want to save the parameters, set the free formatted floppy disk. Select [Save parameters], enter the file path of the parameters files into the text box and click [Next]. If not, select [Do not save parameters]. 15. Save to a floppy disk. The floppy disk containing the parameters file has been created.
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5-14 Installing and Using Utilities Click [Yes] to exit Parameter File Creator. NOTE: – If you modify existing information file (parameter file), click “Load Parameters” at [Road Parameters] screen. Refer to help to modify information file. – If you cancel operation on the way, click the screen.
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Installing and Using Utilities 5-15 NEC ESMPRO Agent and Manager NEC Express5800/ft series system management applications “NEC ESMPRO Manager” and “NEC ESMPRO Agent” are bundled to accessory “NEC EXPRESSBUILDER DVD.” This section describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations. These applications are necessary for continuous operation of NEC Express5800/ft series.
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5-16 Installing and Using Utilities Effects of using NEC ESMPRO Manager and NEC ESMPRO Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments. – Detection of server fault NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems. If a server detects a fault, the server provides NEC ESMPRO Manager with the proper alert report.
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Installing and Using Utilities 5-17 Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an early stage and notify Administrators of fault information real-time. Early detection of error If a fault occurs, NEC ESMPRO Agent detects the fault and reports the occurrence of the fault to NEC ESMPRO Manager (alert report).
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5-18 Installing and Using Utilities Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in the server. You can view the information managed and monitored by NEC ESMPRO Agent on the DataViewer of NEC ESMPRO Manager. NEC ESMPRO Agent also manages and monitors components and conditions required to keep the server reliability at a high level such as hard disks, CPU, fans, power supply, and temperature.
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Installing and Using Utilities 5-19 Monitoring (Management) of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the operation even if a major component fails. NEC Express5800/ft series improves the system availability with the hardware, NEC ESMPRO, and system software functions. If a major component fails, the NEC ESMPRO fault report function can notify the system Administrator of the occurrence of the fault.
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5-20 Installing and Using Utilities The report of a fault occurrence in the NEC Express5800/ft series (alert) is immediately sent to the NEC ESMPRO Manager. When the NEC ESMPRO Manager receives the alert, a popup message appears. The alert contains the detailed information of the fault and the proper countermeasures. You can take the appropriate action for the alert.
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Installing and Using Utilities 5-21 Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management. NEC ESMPRO Manager manages servers by using the following three types of GUIs.
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5-22 Installing and Using Utilities DataViewer The DataViewer indicates the server source configuration information in the Explorer format. In addition, it changes the status color of the failed server component. This enables you to identify the failed portion. AlertViewer The AlertViewer manages fault reports sent from servers together. A fault occurred in a server is immediately reported to the AlertViewer. The Administrator can recognize all faults on the network instantly.
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Installing and Using Utilities 5-23 NEC ESMPRO Agent NEC ESMPRO Agent is a utility which acts as an agent (proxy) between NEC Express5800/ft series and NEC ESMPRO Manager (management PC). For details on the operating environment, the setting required before the setup, and the installation procedure, see the separate volume “User’s Guide (Setup).
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5-24 Installing and Using Utilities Device name SCSI slot 3 on SCSI enclosure 0 Device ID 10/40/3 SCSI enclosure 1 SCSI slot 1 on SCSI enclosure 1 SCSI slot 2 on SCSI enclosure 1 SCSI slot 3 on SCSI enclosure 1 11/40 11/40/1 11/40/2 11/40/3
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Installing and Using Utilities 5-25 Supplement Note the followings when using NEC ESMPRO Agent. Application log registered when system starting About the event of “Source: Perflib” When system is starting, Perflib log may be registered to the application log. The detailed information about an event log is described on Microsoft Product Support Services. Please check the contents. – [INFO] Events for Performance Monitor Extensions http://support.microsoft.com/default.
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5-26 Installing and Using Utilities information in the DataViewer may be different from the current system information because the change of the system configuration is not reflected on the DataViewer. SCSI Slot Information When the PCI module is detached and you select [SCSI Slot] – [General], the displayed “Hardware LED” information may not be correct. To check the status of SCSI slots, see the string information in the “Status” column.
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Installing and Using Utilities 5-27 LAN Monitoring Report The LAN monitoring function defines the line status depending on the number of transmission packets and the number of packet errors within a certain period. Thus, the LAN monitoring function may report a line fault or high line load only in a temporary high line impedance state. If a normal state recovery is reported immediately, temporal high line impedance may have occurred thus there is not any problem.
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5-28 Installing and Using Utilities Setting] of the [General] sheet. The community names to receive SNMP packets from are listed in the [SNMP Community] list box. 3. Click [OK] to terminate the operation.
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Installing and Using Utilities 5-29 Change Settings of File System Monitoring Function New settings in thresholds of monitoring interval and free space monitoring are not reflected immediately after they are changed. They are reflected at the next monitoring interval of monitoring service. CPU Load Ratio of SNMP Service (snmp.
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5-30 Installing and Using Utilities Example CPU Information In [CPU Information] of DataViewer’s system tree, the external clock is listed as “Unknown.” When [ft] Tree Appears on Date Viewer in an Incorrect Manner If you open a DataViewer immediately after the system starts up, the tree or the state of a DataViewer may not be displayed correctly due to high load of the system.
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Installing and Using Utilities 5-31 Ethernet Adapters You Do Not Use If an Ethernet adapter is not used (not connected to cable), set it to “Disable” in [Network Connections] from Control Panel. If an Ethernet adapter you are about to disable has dual LAN settings (AFT function), remove the dual LAN settings before disable it.
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5-32 Installing and Using Utilities NEC ESMPRO Manager To monitor and manage a computer, on which NEC ESMPRO Agent is installed, with a management PC online, use NEC ESMPRO Manager that is bundled with the product. For detailed procedures of installation and setting, see online documents or NEC ESMPRO Online Help. TIPS: Online documents provide cautions and information for using NEC ESMPRO Manager. See NEC ESMPRO Manager User’s Guide in the NEC EXPRESSBUILDER DVD.
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Installing and Using Utilities 5-33 Monitoring CPU Module To monitor the CPU modules and the components on the CPU module, see the [CPU Module] tree. To see the information on the [CPU Module] tree, select the target CPU module from [CPU Module] in the [ft] tree. You can see the following information on the modules and the components on the CPU modules in the [CPU Module] tree. General Allows the configuration and other information on the CPU modules to be viewed.
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5-34 Installing and Using Utilities Update Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See “Maintenance of NEC Express5800/ft series” described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO] tree→[Hardware] tree→[Field Replaceable Unit] tree. CPU Allows the information of the CPU on the CPU modules to be viewed.
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Installing and Using Utilities 5-35 DIMM Allows the information of DIMM on the CPU modules to be viewed.
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5-36 Installing and Using Utilities Monitoring PCI Module To monitor the PCI modules and the components on the PCI modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target PCI module from [PCI Module] in the [ft] tree. You can see the following information on the PCI modules and the components on the PCI modules of the [PCI Module] tree. (This section describes the general information screens of the PCI modules.
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Installing and Using Utilities 5-37 Maintenance Allows the start/stop, MTBF information clear, and diagnosis of the PCI modules to be provided. See “Maintenance of NEC Express5800/ft series” described later for the start/stop and MTBF information clear of the CPU modules. Update Allows the device identification information of the PCI modules to be viewed. The detailed device identification information can be checked by selecting [ESMPRO] tree→[Hardware] tree→[Field Replaceable Unit] tree.
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5-38 Installing and Using Utilities Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module]→[PCI module (containing PCI slot to be seen)]→[PCI slot] of the [ft] tree. You can see the following information on the PCI slot and the devices on the PCI slot in the [PCI slot] tree. General Allows the PCI slot configuration information to be viewed.
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Installing and Using Utilities 5-39 PCI Device – General Allows the information of devices on the PCI slot to be viewed. This function is not supported in the current version. PCI Device – Detail Allows the detailed information of a device on the PCI slot to be viewed. This function is not supported in the current version. PCI Bridge – General Allows the information of bridges on the PCI bus to be viewed. This function is not supported in the current version.
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5-40 Installing and Using Utilities Monitoring SCSI adapter on PCI module To monitor the SCSI adapters on the PCI modules, see the [SCSI adapter] tree. To see the information on the [SCSI adapter] tree, select [PCI Module]→[PCI module (connected to SCSI adapter to be seen)]→[SCSI adapter] of the [ft] tree. You can see the following information on the SCSI adapters in the [SCSI adapter] tree. This function is not supported in the current version.
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Installing and Using Utilities 5-41 Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [ft] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. General Allows the configuration and other information of the SCSI enclosure to be viewed.
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5-42 Installing and Using Utilities Maintenance Allows the MTBF information of the SCSI enclosure to be viewed or cleared. This function is not supported in the current version. Update Allows the firmware of the SCSI enclosure to be updated. However, this function is not supported in the current version.
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Installing and Using Utilities 5-43 Electronics – General This function is not supported in the current version. Electronics – Maintenance This function is not supported in the current version. SCSI Slot – General Allows the configuration and other information of the SCSI slot to be viewed. IMPORTANT: You need to be aware of the status of hard disk during the mirror creation. For details, see “Status Color Changes after Hard Disk Drive is Mounted” described earlier in this chapter.
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5-44 Installing and Using Utilities SCSI Slot – Maintenance Allows the MTBF information of the SCSI slot to be viewed or cleared. This function is not supported in the current version.
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Installing and Using Utilities 5-45 Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror Disk] tree. To view information on [Mirror Disk] tree, select [Mirror Disk] under [ft] tree. You can see the redundancy status of the mirrors and the device IDs of the SCSI slots into which these hard disk components are connected.
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5-46 Installing and Using Utilities Monitoring Hard Disk Drive (HDD) To monitor the hard disks and detect disk failures at an early stage, use the NEC ESMPRO Manager and Agent. You can see configurations and information of hard disk in the DataViewer. Monitoring HDD Operations This section describes how to maintain hard disk drives. 1. Verification of HDD failure If NEC ESMPRO Agent detects some problem with a HDD, it will report an alert of the problem to NEC ESMPRO Manager.
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Installing and Using Utilities 5-47 2. Verification of mirror status To check the redundancy status of the failed mirror disk, open [Mirror Disk] screen under [ft]. On this screen, you can check the redundancy status of the mirror and the status of the mirrored hard disks.
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5-48 Installing and Using Utilities IMPORTANT: The Mirror Disk screen shows a pair of hard disks constructing mirroring as a mirror. Note that when multiple volumes are created in these hard disks, the information on the volumes will not be displayed.
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Installing and Using Utilities 5-49 3. Recovery from a hard disk failure If a hard disk breaks, the broken disk must be replaced immediately. This section describes alert reports and status shown by the DataViewer while disks are replaced to restore mirroring. (1) Detecting problem of a hard disk See [1. Verify of hard disk failure] above. (2) Removing the hard disk Disconnect the hard disk with the problem. At this time, NEC ESMPRO Agent reports the following alert to manager.
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5-50 Installing and Using Utilities IMPORTANT: The status color of the SCSI slot differs depending on the connection of mirrored hard disks: If one of the mirrored disks was removed: Warning If both of the mirrored disks were removed: Gray Also, at this time, the redundant status of mirrored disks is changed to “Warning.” [Mirror Disk] (3) Connect a new hard disk Next, connect a new hard disk to the same SCSI Slot. At this time, NEC ESMPRO Agent reports the following alert to manager.
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Installing and Using Utilities 5-51 When the hard disk is connected, SCSI Slot changes the status to “Normal.” [SCSI Slot] → [General] Also, at this time, the state of the mirrored disks changes to “Normal.
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5-52 Installing and Using Utilities Maintenance of NEC Express5800/ft series NEC Express5800/ft series maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the NEC Express5800/ft series for local maintenance.
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Installing and Using Utilities 5-53 The table below shows the component-specific maintenance functions executable from NEC ESMPRO. Component Dump harvest CPU module R: L: √: –: L – √ √ Board switch √ R L √ √ Remote. Executable from remote management PC by using NEC ESMPRO Manager Local.
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5-54 Installing and Using Utilities Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [ft] tree of the DataViewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree. To start or stop a component with the ft server utility, use the utility screen of the component. The table below shows the common cases in which a component is to be started or stopped.
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Installing and Using Utilities 5-55 Procedure in NEC ESMPRO Manager Start 1. Select the target component in the [ft] tree. 2. Check the current state with the “Status” display on the target component screen. 3. Click the [Bring Up] button in the [Maintenance] screen for the target component. A certain time is required for the start. The start result can be verified by “State” on the target component screen. The result of the start operation is reported by the NEC Express5800/ft series as an alert.
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5-56 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 1 [Maintenance] screen of PCI module [CPU Module] – [CPU Module] - [Maintenance]
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Installing and Using Utilities 5-57 Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of PCI module [PCI Module] - [Maintenance]
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5-58 Installing and Using Utilities Procedure in the ft server utility Start 1. Select the target component by using the ft server utility. 2. Check the current state of the target component with the LEDs. 3. Click the [Up] button of the target component. A certain time is required for the start. The start result can be verified by the LEDs on the target component. The result of the start operation is registered in the event log. Stop 1. Stop before replacing components. 2.
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Installing and Using Utilities 5-59 Check and Clear of MTBF Information The MTBF information of a component can be viewed or cleared (initialized). NEC Express5800/ft series manages the MTBF (mean time between failure) of each component. If a fault occurs in a component, the NEC Express5800/ft series calculates the MTBF of the component again. If the calculated value is lower than the pre-defined threshold, the NEC Express5800/ft series disables the component to be used.
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5-60 Installing and Using Utilities MTBF clear Component SCSI Enclosure SCSI Electronics SCSI Slot Remote Local – – – – – – Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using ft server utility –: Not support Procedure in NEC ESMPRO Manager Perform the procedure below before replacement of a component. 1. Select the target component in the [ft] tree. 2.
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Installing and Using Utilities 5-61 Procedure in the ft server utility Perform the procedure below before replacement of a component. 1. Select the target component by using the ft server utility. 2. Check the current state of the target component with the LEDs and event log. 3. Click the [Clear] button in [MTBF Clear] of the target component. The MTBF clearing result can be verified by the LEDs on the target component. The result of the MTBF clearing operation is registered in the event log. 4.
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5-62 Installing and Using Utilities Diagnostics The NEC Express5800/ft series provides the self-check diagnosis function for some components. If a fault occurs in a component, the NEC Express5800/ft series can diagnose the component to detect the fault. To diagnose a component with the NEC ESMPRO Manager, use the [Maintenance] tree of the component in the DataViewer. Open the tree of the component to be diagnosed and select the [Maintenance] tree.
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Installing and Using Utilities 5-63 Procedure in NEC ESMPRO Manager 1. Select the target component in the [ft] tree. 2. Check the current state with the “State” display on the target component screen. If the component is operating, stop the component. 3. Click the [Diagnostics] button in the [Maintenance] screen for the target component. The diagnosis result can be verified by “Result” of the diagnosis on the target component screen.
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5-64 Installing and Using Utilities Procedure in the ft server utility 1. Select the target component by using the ft server utility. 2. Check the current state of the target component with the LEDs. If the component is operating, stop the component. 3. Click the [Diagnostics] button in the [Diagnosis Information] on the target component. The diagnosis result can be verified by the LEDs on the target component. The result of the diagnosis is registered in the event log. 4. Start the component.
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Installing and Using Utilities 5-65 Firmware Update NEC Express5800/ft series can update firmware (including BIOS) if some hardware components operate in the online state (in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with NEC ESMPRO Manager, use the [Update] tree of the component in the DataViewer. Open the tree of the component for which firmware is updated and select the [Update] tree.
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5-66 Installing and Using Utilities Procedure in NEC ESMPRO Manager 1. Save the image data of the update firmware in an arbitrary directory of the NEC Express5800/ft series. Save the image data in any way. Write down the path to the directory in which the image data is saved. 2. Select the target component in the [ft] tree. 3. Check the current state with the “State” display on the target component screen. If the component is operating, stop the component. 4.
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Installing and Using Utilities 5-67 5. Select [Specify the file path to update], enter the directory in which the updated firmware specified in the input box in step 1 is saved, and click the [Execute] button. Perform the firmware update. The update result can be verified by the state on the target component screen (indication of “Firmware update completed”). The result of the update processing is reported by the NEC Express5800/ft series as an alert. 6.
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5-68 Installing and Using Utilities Even if you do not have the image data of firmware for update, the firmware can be copied from the other module. By starting the module, the firmware will be updated automatically. However, when the [Enable automatic firmware update] property is disabled, follow the steps below to update the firmware: 1. Start the system using the module of the firmware copy source.
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Installing and Using Utilities 5-69 Procedure in ft server utility 1. Save the image data of the update firmware in a desired directory of the NEC Express5800/ft series. Save the image data in some manner. Write down the path to the directory in which the image data is saved. 2. Select the target component with the ft server utility. 3. Check the current state of the target component with the LEDs. If the component is operating, stop the component. 4. Click the [Firmware...
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5-70 Installing and Using Utilities 5. Select [Specify new firmware for update], enter the directory in which the updated firmware specified in the input box in step 1 is saved, and click the [Activate] button. Perform the firmware update. 6. Check the update result with the event log.
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Installing and Using Utilities 5-71 7. After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely updated is started and the module under operation is stopped. 8. Start the other inactive module. Starting the module causes the firmware to be updated automatically.
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5-72 Installing and Using Utilities Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the DataViewer. To collect the dump with the ft server utility, use the utility screen of the component. IMPORTANT: Acquire the dump only for the examination of a fault. The dump can be collected in two ways. In each way, the dump file is collected with the same path and file name “%SystemDrive%\NECDump\MEMORY.DMP” as the dump file of the OS standard.
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Installing and Using Utilities 5-73 Procedure in NEC ESMPRO Manager The [Dump] button of NEC ESMPRO Manager performs the function of “saving dump during system operation.” 1. Select [CPU Module] in the [ft] tree. 2. Check the current state with the “State” display on the target component screen. 3. Click the [Dump] button in the [Maintenance] screen for the target component. A certain time is required for the dump saving. The dump is stored as %SystemDrive%\NECDump\MEMORY.DMP on the managed server.
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5-74 Installing and Using Utilities Procedure in ft server utility 1. Select the target CPU module by using the ft server utility. 2. Check the current state of the target CPU module with the LEDs. 3. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button. A certain time is required for the dump acquisition. The dump is stored as %SystemDrive%\NECDump\MEMORY.DMP on the server. The result of the dump acquisition can be verified in the event log.
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Installing and Using Utilities 5-75 Setup of System Operation The following properties can be set as the operation setup of the whole system. Quick dump If this property is enabled (by checking “Enable” on the setup screen), the dump is acquired in parallel with the system startup if a fault occurs in the system. If this property is disabled, the dump is acquired by the dump function normally provided by OS. The initial setup value is “Enable.
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5-76 Installing and Using Utilities Configure the system settings using the ft server utility in the following procedure. The system cannot be configured using the NEC ESMPRO Manager. 1. Select [General] in the [ft] tree. 2. Check the property of carrying out the modification with [System Settings] (or cancel the check). 3. Click the [Apply] button.
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Installing and Using Utilities 5-77 Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON. NEC ESMPRO Manager window is updated by one minute-interval polling by default. Therefore, there is some time-lag for NEC ESMPRO Manager to recognize changes in NEC Agent.
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5-78 Installing and Using Utilities BMC Firmware Update The firmware of the BMC on the PCI module can be updated. The BMC firmware can be updated by using the ft server utility. To update the BMC firmware, the firmware image file must previously be updated on the managed server. On the BMC firmware update screen, specify the pass of the image file of the firmware to be updated. IMPORTANT: Contact your maintenance engineer for the update of the BMC firmware.
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Installing and Using Utilities 5-79 2. Enter the location to store the new firmware, and click [Activate]. [Verification] dialog box appears. 3. Click [OK]. Execute the firmware update.
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5-80 Installing and Using Utilities NEC DianaScope NEC DianaScope is software for remote management of NEC Express5800/ft series. For features and installation of NEC DianaScope, see “NEC DianaScope Online Document” in “NEC EXPRESSBUILDER.” TIPS: To use NEC DianaScope with NEC Express5800/ft series, appropriate server license is required. - UL1198- 001E DianaScope Additional Server License (1) License for managing one server.
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Installing and Using Utilities 5-81 Active Upgrade This section describes Active Upgrade process. Introduction Active Upgrade process allows you to upgrade system and application software while the important applications on an NEC Express5800/ft series system are online and available to users.
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5-82 Installing and Using Utilities Overview Active Upgrade™ technology allows you to upgrade system and application software on an NEC Express5800/ft series system with minimal downtime. Instead of taking your system offline to run upgrade procedures, you can use Active Upgrade technology to split the system into two independently running systems, one “side” of which you upgrade while the other “side” continues to run your applications without interruption.
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Installing and Using Utilities 5-83 Active Upgrade Process The Active Upgrade process involves the following basic steps: 1. You prepare your system to ensure it meets the prerequisites of the Active Upgrade process. 2. You use the Active Upgrade Console to select the disks that will be affected by the software upgrade and to provide information about any applications or services that require special handling during the upgrade process. 3.
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5-84 Installing and Using Utilities Figure 2. Splitting the System When you split the system, the Active Upgrade Console disables any Rapid Disk ReSync (RDR) mirroring between the internal disks in each CPU/IO module enclosure and isolates the Upgrade Side from system resources such as the network, any user-specified application data disks, and any external PCI resources (such as external storage).
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Installing and Using Utilities 5-85 You can also completely abort the upgrade from the Active Upgrade Console, if necessary. 6. When you are finished installing software on the Upgrade Side, you disconnect the remote connection to the Upgrade Side and initiate the merge process. When you merge the system, the Active Upgrade Console stops your applications on the Production Side and unmounts any application data disks to ensure that pending disk updates are flushed to disk.
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5-86 Installing and Using Utilities Figure 4. Committing the Upgrade When the RDR disk resynchronization is finished, all critical system resources are running in duplex mode, and the Active Upgrade process is complete. You do not need to restart the system, and, because your application is already running on the upgraded software, there is no additional downtime.
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Installing and Using Utilities 5-87 Aborting the Active Upgrade Process Aborting the Active Upgrade process stops the current upgrade session and returns your system to its original state. If necessary, you can abort the Active Upgrade process at any point up until you commit the upgrade. If you abort the upgrade session while the system is in split mode, no downtime is incurred. Your applications continue to run on the Production Side while the Active Upgrade Console restores the system to duplex mode.
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5-88 Installing and Using Utilities Active Upgrade State Model The state model in Figure 6 shows all of the possible Active Upgrade states, and the order in which they occur during the Active Upgrade process. Figure 6. Active Upgrade State Model The state model helps to demonstrate the sequence of events in the Active Upgrade process, as follows: 1.
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Installing and Using Utilities 5-89 3. When you are done installing software on the Upgrade Side and you start the merge process, the Active Upgrade Console switches to the PrepareMerge state, during which it runs additional readiness tests and background tasks. If the system is ready, the console immediately switches to the Merge state and restarts your applications on the Upgrade Side. 4.
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5-90 Installing and Using Utilities Preparing for the Active Upgrade Process Preparing for the Active Upgrade process involves the following tasks: • Learning about the types of upgrades that the Active Upgrade process supports. • Learning about the prerequisites for your NEC Express5800/ft series system. • Learning how the Active Upgrade Console can control your critical applications. • Performing pre-upgrade tasks on your ftServer system, such as: − − − − − − Configuring the Remote KVM console.
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Installing and Using Utilities 5-91 Active Upgrade technology does not support the following types of upgrades: • Any upgrade that requires network connectivity during the upgrade process. For example, you cannot use an installer program that downloads its installation files from the Internet as the upgrade progresses. If possible, you must download the complete installer to the system prior to initiating split mode.
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5-92 Installing and Using Utilities Prerequisites Active Upgrade technology is supported only on NEC Express5800/ft series system that: • Are running in duplex mode prior to starting the upgrade process. The CPU/IO modules must be duplexed, and all critical resources in the enclosures must be duplexed. A critical resource is a device (like a CPU, hard disk, or host bus adapter) that is necessary to maintain fault tolerance.
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Installing and Using Utilities 5-93 maintenance network. • Can tolerate running in simplex mode for a brief period during the upgrade. Because each side of the system runs in simplex mode during the upgrade, an interruption on the side that is actively running your critical applications can result in downtime. IMPORTANT: You cannot restart the operating system on the Production Side during an upgrade (though you can restart the Upgrade Side as many times as necessary.
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5-94 Installing and Using Utilities Recommendations When preparing your system for the Active Upgrade process, also consider the following recommendations: • Use static IP addresses for embedded Ethernet teams. • If your system is protected by Windows Firewall, enable the exception for Active Upgrade Console as shown in “Configuring Windows Firewall for the Active Upgrade Process” on page 5-98.
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Installing and Using Utilities 5-95 Managing Critical Applications During the Upgrade Process The Active Upgrade Console enables to specify how business-critical applications are started and stopped during the Active Upgrade process. If your NEC Express5800/ft series system runs business-critical applications, such as Microsoft Exchange Server or SQL Server, these applications can run on only one side of the system—the Production Side—when you split the system.
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5-96 Installing and Using Utilities Pre-Upgrade Tasks To prepare for upgrading the system, do the following: 1. Ensure that your NEC Express5800/ft series system meets the requirements and recommendations discussed in “Software Upgrade Support” on page 5-90, “Prerequisites” on page 5-92, and “Recommendations” on page 5-94. 2. If necessary, plan for the brief downtime associated with restarting your critical applications while merging the system. 3. Run backups of the system. 4.
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Installing and Using Utilities 5-97 Configuring Remote Desktop Connection In the setup window of Remote Desktop Connection, enable the remote connection. For more information, see the Windows online Help. If the remote connection is not enabled, the Production Side with Remote Desktop Connection cannot access the Upgrade Side in split mode. Configuring Remote KVM Console Configure Remote KVM Console function. Refer to [Remote Management Function] in [Chapter 4. System Configuration].
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5-98 Installing and Using Utilities Installing the Active Upgrade Software IMPORTANT: Your login account must be in the Administrator group to install the Active Upgrade Console. To install the Active Upgrade Console, do the following: 1. Insert the ftServer Active Upgrade Software CD-ROM into one of the CD/DVD drives. If the installation process does not start automatically, do the following: a. b. c. Open My Computer. Right-click on the appropriate CD/DVD icon, and click Explore in the shortcut menu.
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Installing and Using Utilities 5-99 IMPORTANT: Install the Active Upgrade software before configuring Windows Firewall. The installation process adds an entry for the Active Upgrade Console to the list of Windows Firewall exceptions. This entry is disabled by default. To configure Windows Firewall 1. Open the Windows Firewall control panel. 2. Click the Exceptions tab to display the list of exceptions (see below figure, “Windows Firewall Exceptions”). 3.
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5-100 Installing and Using Utilities TIPS: Pre-Upgrade Tasks on page 5-96 Configuring the Active Upgrade Process on page 5-110 Gathering Information Before you start configuring the Active Upgrade process on your system, considering the following questions: Did you decide the IP address for the Active Upgrade? This IP address should be the same network address that is allocated to Ethernet team and should be a new one.
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Installing and Using Utilities 5-101 Active Upgrade Process Worksheet Item Value IP address for Active Upgrade _______________________________________ _______________________________________ _______________________________________ Configuration files to use _______________________________________ _______________________________________ _______________________________________ Disks to upgrade _______________________________________ _______________________________________ __________________________________
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5-102 Installing and Using Utilities Item Value _______________________________________ Log files to back up _______________________________________ _______________________________________ _______________________________________ TIPS: Pre-Upgrade Tasks, page 5-96 Software Upgrade Support, page 5-90 Prerequisites, page 5-92 Recommendations, page 5-94 Managing Critical Applications During the Upgrade Process, page 5-95 Configuring the Active Upgrade Process, page 5-110
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Installing and Using Utilities 5-103 Copying Software Installation Packages to the System When the system runs in split mode, the Upgrade Side has no access to the network, external storage, or application data disks; therefore, if you need to download or copy any High Priority updates (hotfixes), installation packages, or disk images (for example, .msi files) to the system, put them on one of the disks you want to upgrade before you split the system.
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5-104 Installing and Using Utilities Understanding the Active Upgrade Console Interface The Active Upgrade Console window (see the figure below) is divided into four major parts: a title bar, a navigation bar, a main window, and a status bar.
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Installing and Using Utilities 5-105 Title Bar The title bar displays the name of the current page of the Active Upgrade Console. The title bar also contains a Help button ( ), which you can click to display the Help topic associated with the current page of the Active Upgrade Console. (You can also access the Help from the Production Side or Upgrade Side by clicking Start, All Programs, ftSys, and Active Upgrade Help to open the Help viewer.
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5-106 Installing and Using Utilities The navigation bar contains the following entries: • Configuration — Allows you to create or select a configuration file to modify, or to start the upgrade process with no configuration file. • Network Settings— Allows you to verify the system network configuration and to configure IP address of the Upgrade Side. When you execute Active Upgrade for the first time, be sure to configure IP address of the Upgrade Side.
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Installing and Using Utilities 5-107 • Finish — Indicates that the upgrade process is complete and allows you to save a copy of the activity log to a file, start another upgrade, or exit the Active Upgrade Console. • Link: − Remote Desktop Allows you to establish a Remote Desktop Connection session to the Upgrade Side while the system is split to perform upgrade tasks.
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5-108 Installing and Using Utilities Main Window: Activity Log For more information on viewing and interpreting items in the activity log, see “Viewing Active Upgrade Process Status” on page 5-158.
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Installing and Using Utilities 5-109 Status Bar The status bar (shown below), which is located at the bottom of the Active Upgrade Console window, reports a quick summary of the status of the upgrade. Status Bar 1 Configuration file name 4 Operational State 2 Hardware State 5 Partner State 3 Upgrade State For more information about interpreting items in the status bar, see “Viewing Active Upgrade Process Status” on page 5-158.
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5-110 Installing and Using Utilities Configuring the Active Upgrade Process Configuring the Active Upgrade process involves the following tasks: • Creating and managing configuration files • Configuring the IP address for the Upgrade Side • Selecting disks to upgrade • Selecting other configuration files to include • Selecting application services to control • Selecting Event Viewer log files to back up • Configuring custom actions • Providing a description for a configuration file • Displ
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Installing and Using Utilities 5-111 See TIPS for more information about working with configuration files.
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5-112 Installing and Using Utilities Loading a Configuration File Loading a configuration file allows you to open an existing configuration file for use. After you load a configuration file, you can view the Upgrade Summary, and, if applicable, proceed with the upgrade as configured, but you cannot modify the configuration. IMPORTANT: To modify a configuration file, use the Edit Configuration File option. To load a configuration file 1. On the Configuration page, click Load Configuration File. 2.
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Installing and Using Utilities 5-113 Editing an Existing Configuration File Editing a configuration file allows you to open and edit a configuration file that you have previously saved. After you edit the configuration file, you can view the Upgrade Summary, and, if applicable, proceed with the upgrade as configured. To edit a configuration file 1. On the Configuration page, click Edit Configuration File. 2. Do one of the following to open the file: 3.
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5-114 Installing and Using Utilities Performing an Upgrade with No Configuration File If the upgrade you want to perform does not require any special settings, you can proceed without a configuration file. IMPORTANT: When you execute the Active Upgrade for the first time, you need to use the configuration file to update. You can upgrade without the configuration file only when you have executed the Active Upgrade with the configuration file before.
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Installing and Using Utilities 5-115 Saving a Configuration File The Active Upgrade Console automatically prompts you to save your configuration file if you leave the Configuration section of the application, or exit the application. (To save the configuration file, click Yes, otherwise click No or Cancel.) You can also optionally click Save or Save As on the Upgrade Summary page, as described in the following procedure. To save the current configuration file 1.
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5-116 Installing and Using Utilities System IP Configuration on the Upgrade Side Use [Network Settings] screen to allocate the IP address for the Upgrade Side’s system with Split status. Verify the configuration by checking the Ethernet team configuration, status and the allocated IP address that appear on [Network Settings] screen. In [Upgrade-side IP address] field, allocate the IP address to the Upgrade Side.
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Installing and Using Utilities 5-117 Data Disk A disk that contains persistent data for your critical applications. Any disk marked as Data will be available only to the Production Side while the system is split. You cannot upgrade software on a data disk. IMPORTANT: All external storage devices are automatically considered data disks. (See the prerequisites for the Active Upgrade process for additional restrictions.) Volumes on the Disk Selection page are color-coded as described in the below table.
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5-118 Installing and Using Utilities TIPS: Prerequisites, page 5-92 Displaying the Upgrade Summary, page 5-131 Selecting Other Configurations to Include Use the Other Configurations page to optionally call one or more existing configuration files into the configuration file you are currently editing, so that the settings from the called files will also apply to the file you are editing. This is known as nesting files, or creating nest files.
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Installing and Using Utilities 5-119 To call a child configuration file into the current file 1. On the Other Configurations page, select the check box next to the configuration file(s) you want to call into the current file. 2. In the file window, verify that you have selected the correct configuration files. Also, if any of the files contain additional child configurations, ensure that you are including only the configurations that apply to the current parent file. 3.
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5-120 Installing and Using Utilities IMPORTANT: 1. Standard operating system services do not require control during the Active Upgrade process. Select only services that are related to your critical applications (such as Exchange, SQL and IIS). 2. The Active Upgrade Consol never changes the default Startup Type for a service on the Production Side.
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Installing and Using Utilities 5-121 Selecting Event Viewer Log Files to Back Up Use the Log File Backup page to optionally preserve Windows Event Viewer log files from the Production Side of your system during the Active Upgrade process. When you commit an upgrade, the system reestablishes the RDR mirrors of any system disks by overwriting the Production Side disks (which contain the old version of your software) with the newer Upgrade Side disks (which contain your newly-upgraded software).
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5-122 Installing and Using Utilities Saving Event Viewer log files 1. Specify a directory in which to save the files by doing one of the following: • • In the Staging Directory dialog box, type the full path name of the directory. Click Browse to locate a folder using the Browse for Folder dialog box. Click a folder and click OK to select it. IMPORTANT: 2. 1. You must save the files to a disk that is available to the Production Side while the system is split — either a data disk or an external disk.
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Installing and Using Utilities 5-123 Configuring Custom Actions Use the Custom Actions page to customize the way that the Active Upgrade process will run in your environment. You can create custom actions to perform the following types of tasks: • Specify how a critical application is stopped and started during the Active Upgrade process.
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5-124 Installing and Using Utilities To configure a custom action 1. On the Custom Actions page, do one of the following: • Next to File, type the full path name and file name of the executable you want to run. The file must already exist on the system. Example: C:\bin\mybatchfile.bat • 2. Click Browse to locate the executable using a file browser. Click the file name in the file browser, and click Open to select the file.
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Installing and Using Utilities 5-125 Advanced Executes the custom action during every step of the Active Upgrade process, including interim steps such as PrepareSplit and PrepareMerge, which occur prior to the Split and Merge operations. This control type allows you to have more precise control over a custom action.
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5-126 Installing and Using Utilities 5. Click Add to accept the custom action. (If the Add button is inactive, ensure that you typed the File path name and executable name correctly. The executable file must exist to be added.) You can view the custom actions you have created at the bottom of the Custom Actions page. If you want to remove a custom action from the list, select it and click Remove.
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Installing and Using Utilities 5-127 Using Active Upgrade Environment Variables You can optionally use the environment variables specified in the below table in any executable that you write for a custom action. These environment variables are useful if you want to write a conditional statement in your executable that, for example, runs only on a particular side of the system or only during a particular stage of the Active Upgrade process.
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5-128 Installing and Using Utilities TIPS: Active Upgrade State Model, page 5-88 Programming Notes for Custom Actions, page 5-126 Configuring Custom Actions, page 5-123 Generating Exit Values An exit value of 0 indicates that the executable exited normally. Any other exit value indicates that there was an error, which will prevent the Active Upgrade process from continuing with the current upgrade request.
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Installing and Using Utilities 5-129 Executing Visual Basic Scripts By default, the File field on the Custom Actions page accepts only batch files (.bat) and application files (.exe). If you want to use a Visual Basic script (.vbs) on the Custom Actions page, you need to specify the command-line based script host (cscript.exe) in which the executable will run. When performing the procedure in “Configuring Custom Actions” on page 5-123, do the following: Next to File, type: %SystemRoot%\system32\cscript.
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5-130 Installing and Using Utilities Providing a Description for a Configuration File Use the Description page to specify a title and comments for your configuration file. These items appear on the Other Configurations page, the Upgrade Summary page, and in the Locate Configuration File dialog box when you are selecting a configuration file to load or edit. Type a brief summary next to Title, and type additional details next to Comments.
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Installing and Using Utilities 5-131 Displaying the Upgrade Summary When you finish creating a new configuration file, or when you load or edit an existing configuration file, you can display a summary of the upgrade configuration that the file contains. To display the upgrade summary, click Upgrade Summary in the navigation bar of the Active Upgrade Console.
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5-132 Installing and Using Utilities Performing the Upgrade Performing the Active Upgrade process can involve the following tasks: • Performing a readiness check • Splitting the system • Merging the system • Committing the upgrade • Aborting the upgrade (if necessary) • Finishing the upgrade • Viewing the Active Upgrade process status Performing a Readiness Check Before you can initiate split mode on a system, the system must pass a readiness check.
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Installing and Using Utilities 5-133 To perform a readiness test, choose to do one of the following: • Click Next on the Upgrade Summary page (if you are using a configuration file). • Click Active Upgrade on the navigation bar (the readiness test starts automatically if you have recently opened or changed your configuration). • Click Retry on the Active Upgrade page. • Click No Configuration File on the Configuration page.
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5-134 Installing and Using Utilities (For more information about interpreting Active Upgrade status, see “Viewing Active Upgrade Process Status” on page 5-158.) If the check is successful, you can click Split to proceed with splitting the system. See “Splitting the System.” If one of the readiness tests fails, you must resolve the problem, then click Retry to run the readiness test again. When the problem is resolved, you can click Split to proceed with splitting the system.
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Installing and Using Utilities 5-135 Splitting the System Splitting an NEC Express5800/ft series system divides it into two independently-functioning systems: the Production Side, which continues to run your applications, and the Upgrade Side, which you can safely upgrade.
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5-136 Installing and Using Utilities To split the system 1. Ensure that you have addressed any critical errors or warnings that were indicated by the readiness check. 2. Exit any non-essential applications. 3. Click Split on the Active Upgrade page. When the system successfully enters split mode: • Active Upgrade Console continues to run on the Production Side of the system. • The Active Upgrade Console switches to the Split System page.
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Installing and Using Utilities 5-137 If the split process fails the first time, you can click Retry to try again. If the problem persists, you can click Abort to abort the upgrade process, or see “Troubleshooting” for information about resolving the problem. When the system is split, you can: • Manage upgrade tasks on the Upgrade Side. • Manage your applications on the Production Side. • Verify the Upgrade Side before merging the system.
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5-138 Installing and Using Utilities Because the Active Upgrade Console itself runs on the Production Side of the system, you need to establish a remote connection to the desktop on the Upgrade Side before you can complete any of these upgrade tasks, as explained in “Connecting to the Desktop on the Upgrade Side” on page 5-138.
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Installing and Using Utilities 5-139 IMPORTANT: - Before connecting to the Upgrade Side from the Production Side by using Remote Desktop or Remote KVM, you need to complete the Split operation appropriately and check no error is output on the activity log. If Remote Desktop or Remote KVM is used during the Split operation, the connection may fail. If this occurs, retry the connection after the Split.
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5-140 Installing and Using Utilities 2. If the browser displays a warning indicating that the Web site is being blocked, click Add to display the Trusted Sites dialog box. Click Add to add the site to your Trusted Sites zone, then click Close to dismiss the dialog box. 3. If the browser displays additional warning messages about running Web-based content, click Close or OK to dismiss these messages. 4. After login, go to [Control Panel] - [Remove KVM Console] and click [ KVM console.
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Installing and Using Utilities 5-141 Connecting to the Upgrade Side with Remote Desktop Remote Desktop allows you to control the keyboard, video and mouse of the Upgrade Side through the Windows Remote Desktop component. To establish a Remote Desktop Connection to the Upgrade Side 1. Click Remote Desktop in the navigation bar of the Active Upgrade Console on the Production Side. The system opens a Remote Desktop Connection window. 2.
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5-142 Installing and Using Utilities To terminate a Remote Desktop Connection to the Upgrade Side 1. Verify that any installer processes are complete, and that you have exited any installer programs. 2. Click [Shut Down] in the Start menu of your remote session. 3. In the Shut Down Windows dialog box, click [Disconnect]. TIPS: If you are about to merge the system, you can remain logged on to maintain the current desktop session. After the merge, you will be using the Upgrade Side desktop.
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Installing and Using Utilities 5-143 Windows Automatic Updates If you are using Windows Automatic Updates, and you previously downloaded all of the required software updates, the Automatic Updates icon should be present in the system tray, and it should report that updates are ready for your computer (see the figure below). If so, you are ready to apply the updates.
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5-144 Installing and Using Utilities TIPS: Software Upgrade Support, page 5-90 Managing Upgrade Tasks on the Upgrade Side, page 5-137 Viewing Active Upgrade Process Status, page 5-158 Merging the System, page 5-150 Aborting the Upgrade, page 5-156 Troubleshooting, page 5-164 Other Installation Packages If you previously downloaded individual software installers to a system disk, open the Upgrade Side folder that contains those installer files. Run each installer one at a time.
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Installing and Using Utilities 5-145 Restarting the Upgrade Side When the system is running in split mode, if necessary, you can restart the operating system on the Upgrade Side at any time. You can either allow a software installer to restart the system automatically or you can perform the following procedure to restart the system manually. IMPORTANT: Before you restart the system, ensure that you are working on the Upgrade Side desktop (through a remote connection). Do not restart the Production Side.
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5-146 Installing and Using Utilities TIPS: Though the Active Upgrade Console reports that the Upgrade Side operating system is up, it might take another minute or two for all services to finish loading and for login to be possible.
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Installing and Using Utilities 5-147 Resetting the Upgrade Side Hardware If the Upgrade Side system hangs up while the system is operating with the Split mode, you can reset the Upgrade Side hardware by clicking [Reset] button. By resetting the Upgrade Side hardware, the system recovers. IMPORTANT: 1. Do not reset the Upgrade Side hardware on the following cases: – When the Upgrade Side does not reboot properly.
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5-148 Installing and Using Utilities Managing Your Applications on the Production Side While the system is split, you can continue to access and use your applications on the Production Side; however, you must avoid doing any of the following on the Production Side desktop: • Installing or upgrading software. • Creating or modifying any files on the system disk, including the system registry. • Restarting the operating system.
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Installing and Using Utilities 5-149 If possible, configure the settings for any applications you installed or upgraded. If you are satisfied that everything is working correctly, you can merge the system to stop your applications on the Production Side and restart them on the Upgrade Side for final verification. If there are any problems, you can abort the upgrade to return the system to its original state.
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5-150 Installing and Using Utilities Merging the System After finishing to perform the upgrade tasks on the Upgrade Side of the system, you can merge the system to verify your changes before you permanently commit them. Merging the system: • Stops your applications and services on the Production Side. • Merges system resources so that the network, external storage, and application data disks become available to the Upgrade Side.
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Installing and Using Utilities 5-151 To merge the system 1. Verify that all upgrade processes are complete, and that you have exited any installer programs. 2. Optionally, terminate any Remote KVM or Remote Desktop sessions. IMPORTANT: If you terminate the Remote Desktop, “Disconnect” instead of “Logoff.” You can remain logged on to the Upgrade Side if you want to maintain the current desktop session. After the merge, you will be using the Upgrade Side desktop. 3.
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5-152 Installing and Using Utilities After the merge process completes, the upgrade state is Fault Tolerant\Merge\Ready, indicating that the system is currently merged and the upgrade is ready to be committed. You can test your applications to verify that the upgrade was successful. If the merge process fails the first time, you can click Retry to try again. If the problem persists, you can click Abort to abort the upgrade process, or see “Troubleshooting” for information about resolving the problem.
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Installing and Using Utilities 5-153 • Verify that the presence and the version number of each software package (see “Verifying the Status of Installed Software” on page 5-166). • Verify that you can launch and run any applications that you have installed or upgraded. • Verify the configurations for your applications and the operating system, which could have been altered by software installation.
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5-154 Installing and Using Utilities Committing the Upgrade When you are finished testing your applications on the merged system, and you are satisfied that everything is working correctly, you can commit the upgrade to make it permanent. Committing the upgrade • Rebuild the mirror of any internal RDR system disk by overwrititing the original partner disk with its newer, upgraded partner disk.
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Installing and Using Utilities 5-155 TIPS: Finishing the Upgrade, page 5-157 Viewing Active Upgrade Process Status, page 5-158 Verifying If RDR Disks Are Resynchronizing, page 5-168 Troubleshooting, page 5-164
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5-156 Installing and Using Utilities Aborting the Upgrade If necessary, you can abort the Active Upgrade process and restore the system to its original state at any point of the upgrade process prior to committing the upgrade. CAUTION: You cannot abort the upgrade process after you commit an upgrade because the original state of the system is lost (overwritten) as a result of completing the upgrade process.
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Installing and Using Utilities 5-157 Finishing the Upgrade To complete the Active Upgrade process and clean up ftServer system resources after committing or aborting an upgrade, click Finish on the Commit Upgrade page or Abort Upgrade page. The finish process should take only a few minutes. When the process completes, the upgrade state is Fault Tolerant\Idle\Ready. If the finish process fails the first time, you can click Retry to try again.
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5-158 Installing and Using Utilities Viewing Active Upgrade Process Status You can view the status of the Active Upgrade process at any point during the upgrade. The Active Upgrade Console indicates status in two ways: • “Activity Log” on page 5-158 • “Status Bar” on page 5-161 Activity Log The activity log shown below, which reports details about each upgrade operation, is displayed in the main window of the Active Upgrade Console after you have initiated a readiness test or upgrade session.
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Installing and Using Utilities 5-159 Remote Activity Log IMPORTANT: You can only view status in this window. To control the remaining steps of the Active Upgrade process, you must minimize or close the connection to the Upgrade Side and use the Active Upgrade Console on the Production Side. Table below describes the general meaning of activity log entries that appear in the local and remote activity logs.
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5-160 Installing and Using Utilities Some upgrade items are collapsed into a single line. To display all of the associated items, click on the expand (+) button to the left of the item. To collapse them again, click on the collapse (-) button to the left of the item. Double-click on any item in the activity log to open a detail window with more information about that item. Activity Log Detail In the detail window, you can click the Previous and Next buttons to review other items of the same severity.
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Installing and Using Utilities 5-161 Status Bar The status bar (below figure), which is located at the bottom of the Active Upgrade Console window, reports a quick summary of the status of the upgrade. Status Bar 1 Configuration file name 2 Hardware State (Table 1) 3 Upgrade State (Table 2) 4 Operational State (Table 3) 5 Partner State (Table 4) The Hardware State reports whether or not your critical applications are running in lockstep. The below table describes the possible hardware states.
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5-162 Installing and Using Utilities Upgrade State Description Otherwise, the Active Upgrade Console is in the process of initiating split mode. Prepare Merge The Active Upgrade Console is preparing to merge the system by running additional readiness tests and background tasks. Merge If the operational state is Ready, the system is merged. Otherwise, the Active Upgrade Console is in the process of merging the system.
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Installing and Using Utilities 5-163 Partner State Description DC Off The partner system operating system is shut down and standby power is off. BIOS POST The partner system is performing a BIOS Power On Self Test (POST). Hung: BIOS POST The partner system hung in the BIOS POST. OS Booting The partner operating system is booting. Hung: OS Booting The partner system hung in the boot process. OS Up The partner operating system is up.
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5-164 Installing and Using Utilities Troubleshooting If necessary, you can collect information about the Active Upgrade process and resolve problems by: • Saving the activity log to a file. • Viewing the status of your application services • Viewing the status of your installed software. • Verifying if RDR disks are resynching. • Learning about general problems and solutions. • Getting help and support.
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Installing and Using Utilities 5-165 Verifying the Status of Application Services At various stages of the Active Upgrade process, you can optionally verify the status of services you specified for control on the Application Services page of the Active Upgrade Console. To verify the status of a service 1. Right-click My Computer on your desktop (or in the Start menu). 2. Select Manage from the shortcut menu. Computer Management is displayed. 3.
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5-166 Installing and Using Utilities TIPS: Managing Critical Applications During the Upgrade Process, page 5-95 Selecting Application Services to Control, page 5-119 Viewing Active Upgrade Process Status, page 5-158 Troubleshooting, page 5-164 Verifying the Status of Installed Software While you are running in split or merge mode, or after you have finished the Active Upgrade process, you might want to verify the status of the software packages that you installed.
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Installing and Using Utilities 5-167 NOTE: If your system is in split or merge mode, remember to view the Add or Remove Programs control panel on the Upgrade Side. The same control panel on the Production Side will not list the new software you installed on the Upgrade Side.
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5-168 Installing and Using Utilities Verifying If RDR Disks Are Resynchronizing When you complete or abort the Active Upgrade process, the system reestablishes the mirrors between the RDR partner disks in each CPU- I ⁄O enclosure. If you intend to initiate another upgrade process, you must wait for the resynchronization to complete before you do so. You can tell if a disk is resynching by viewing the LEDs on the front panel of the disk.
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Installing and Using Utilities 5-169 General Problems and Solutions The table below describes some common problems that could prevent your system from passing the readiness check. IMPORTANT: Never perform hardware maintenance, such as removing and replacing system components, while the Active Upgrade process is running.
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5-170 Installing and Using Utilities The following tables describes some common problems with custom actions. Troubleshooting: Custom Actions Error Action The executable filename does not exist. Ensure that the executable file associated with your custom action is located in the directory you specified during the configuration process. Also, ensure that the custom action is located on a system disk, otherwise the Upgrade Side will lose access to the executable while the system is in split mode.
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Installing and Using Utilities 5-171 Problem Action Failed to disable PCI device: QLogic Fibre Channel Adapter If you have installed QLogic SANsurfer Fibre Channel HBA Software to upgrade the BIOS in your host bus adapter, you should uninstall this utility when you are done upgrading the BIOS. If the utility remains on your system, it may retain access to storage system resources and prevent certain storage operations.
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Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server.
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6-2 Maintenance DAILY MAINTENANCE To use your NEC Express5800/ft series in best condition, check and maintain regularly as described below. If an error is found on your NEC Express5800/ft series, consult your sales agent. Checking Alert Monitor the failure occurrence by NEC ESMPRO during the system operation. Always check whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
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Maintenance 6-3 Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent. When you have changed the hardware configuration or BIOS configuration, select "System Information Management" and then "Save" of the Off-line Maintenance Utility to make a backup copy of the system information.
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6-4 Maintenance 7. Wipe the server with a dry cloth. 8. Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth. Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the server when connecting or disconnecting them. Disconnect the keyboard from the server while the devices in the system (the server and the peripheral devices) remain turned on. Wipe the keyboard surface with a dry cloth.
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Maintenance 6-5 Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommended to clean the head on regular basis. Cleaning DVD/CD-ROM A dusty DVD/CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and DVD/CD-ROM regularly: 1. Make sure that the server is powered on. 2.
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6-6 Maintenance Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge. Clean the tape head regularly using a cleaning tape. For procedure and interval of cleaning as well as lifetime of a tape cartridge to use, see instructions included with the tape drive.
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Maintenance 6-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tool menu] - [Test and Diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory Hard disk drive used as a system IMPORTANT: When executing the system diagnostics, make sure to remove the LAN cable. Executing the system diagnostics with the LAN cable connected, the network may be influenced.
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6-8 Maintenance 6. Select [Test and diagnostics]. Select [End-User Mode] and the system diagnostics starts. The diagnostics will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title Test result Test summary window Guideline Diagnostics tool title Shows the name and version of the diagnostic tool. Test window title Shows the progress of the diagnostics.
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Maintenance 6-9 7. Follow the guideline shown at the bottom of the screen, and press the Esc key. The [Enduser Menu] below is displayed. Shows the diagnostics completion screen of the above diagnostics. Shows a list of connected devices. Shows the log information of the diagnostics. It can be saved on a floppy disk. To save it on a floppy disk, insert a formatted floppy disk to the floppy disk drive, and select .
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6-10 Maintenance MAINTENANCE TOOLS The Maintenance Tools is a tool of this product for preventive maintenance, as well as for trouble analysis and its settings. Follow the below procedure to start the Maintenance Tool. Starting the Off-line Maintenance Utility The Off-line Maintenance Utility may be started in the following ways. 1. Boot peripheral devices at first, then power on the Express server. 2. Load the [EXPRESSBUILDER] DVD into the optical disc drive of the Express server. 3.
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Maintenance 6-11 4. Select [Tool Menu]. Following Language selection menu appears. Japanese: Menu is displayed in Japanese from now English: Menu is displayed in English from now Return to previous menu: Boot Selection menu is displayed IMPORTANT: Default menu selection is [Japanese]. When there is no key operation for five second after Language menu appears, [Japanese] starts automatically. 5. Select [English] When [English] is selected, following tool menu appears. 6. Select one of the tool and start.
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6-12 Maintenance Function of Maintenance Tools The following functions are available in the Maintenance Tools. ■Maintenance Utility The Off-line Maintenance Utility is started in “Maintenance Utility.” The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: – The Off-line Maintenance Utility is intended for use of your service representative.
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Maintenance 6-13 – System Management The parameters of BMC (Baseboard management Controller) are set for remote control and alert. BIOS/FW Updating This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from floppy disk, and the various BIOS and firmware programs are updated.
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6-14 Maintenance RELOCATING/STORING THE NEC EXPRESS5800/FT SERIES Follow the procedure below to relocate or store the server. CAUTION Observe the following instructions to use the server safely. There are risks of fire, personal injury, or property damage. See “PRECAUTIONS FOR SAFETY” in Chapter 1 for details. • Never attempt to lift the server only by yourself. • Do not install the server in any place other than specified.
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Maintenance 6-15 IMPORTANT: Check and adjust the system clock before operating the server again after relocating or storing it. If the server and the built-in optional devices are moved from a cold place to a warm place in a short time, condensation will occur and cause malfunctions and breakdown when these are used in such state.
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6-16 Maintenance TO THE ACCIDENT OF PCI MODULE You may encounter the following error during the mirroring procedure in a case such as after module is added; however, hard error does not occur. Check whether the following error log is added. If the error log is added, perform the following procedure. If it is not hard error, you can recover. If this procedure is failed, contact your Administrator or a member of the Administrators group. Procedure to Confirm Check the following message from the event log.
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Maintenance 6-17 Procedure to Recover If access of system is high, cancel the procedure or reduce the access. (1) Clear MTBF by PCI module and stop/start of PCI module by ft server utility. Procedure 1. Cancel the procedure or wait for finish of the procedure. 2. Clear of MTBF by PCI module 1 (ID:10). 3. Stop the PCI module 1. 4. Start the PCI module 1. (2) Clear MTBF by the PCI module 1.
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6-18 Maintenance (3) Stop of PCI module 1. (4) Start of PCI module 1.
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Maintenance 6-19 Procedure to Check Check whether the following error is added on system event log. If following events are added, the procedure is performed correctly.
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Chapter 7 Troubleshooting This section covers some of the issues that can occur with this server, and provides the trouble shooting steps you can refer to.
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7-2 Troubleshooting TO LOCATE THE ERRORS Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
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Troubleshooting 7-3 ERROR MESSAGES If the NEC Express5800/ft series enters the abnormal state, the error is posted by various means. This section explains the types of error messages. Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800/ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing. If trouble seems to have occurred, check the LED indication.
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7-4 Troubleshooting POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors. Phoenix BIOS 4.0 Release 6.0.XXXX : CPU=Pentium III XXX MHz 0640K System RAM Passed 0127M Extended RAM Passed WARNING: 02B0: Diskette drive A error.
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Troubleshooting 7-5 On-screen error message 0251 System CMOS checksum bad-Default configuration used Cause System CMOS configuration is changed. 0252 Password checksum bad -Password cleared Password is cleared. Action • Reconfigure the system CMOS by using BIOS setup. • Clear system CMOS using hardware jumper. • Reconfigure by using BIOS setup. • Clear system CMOS using 0260 System Timer error 0270 Real time clock error 0271 Check date and time setting System Timer is faulty. RTC is faulty.
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7-6 Troubleshooting On-screen error message 0B94 IPMB signal lines do not respond Cause SMC is faulty. 0B95 BMC FRU device failure 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure NVRAM within BMC is faulty. SDR repository within BMC is faulty. SEL repository within BMC is faulty. BMC RAM is faulty. BMC FPGA is faulty. 0B98 BMC RAM test error 0B99 BMC Fatal hardware error 0B9A BMC not responding BMC device is faulty. 0B9B Private I2C bus not responding I2C bus is faulty.
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Troubleshooting 7-7 On-screen error message 0BA0 SDR/PIA mismatched. SDR, PIA must be updated. Cause SDR and PIA data do not match. 0BB0 SMBIOS - SROM data read error • I2C bus is faulty. • SROM is faulty. • BMC is faulty.
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7-8 Troubleshooting On-screen error message 9064 Mixed CPU Steppings detected Cause Different CPU steppings are found. 9002 Memory not installed. DIMM is not implemented. DIMM is faulty. Error is detected on memory implementation. 9003 Memory implementation error detected 9006 HW Memory Test failed. Memory is faulty. 9000 A serious error occurred during a POST. 9090-9097 A memory error has occurred, or memory is faulty. Action Check supported CPUs and replace them.
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Troubleshooting 7-9 Windows Server 2003, Enterprise Edition Error Messages If a fatal error (e.g., a STOP or system error) occurs after Windows Server 2003, Enterprise Edition starts, the screen of the display unit turns blue and displays detailed error messages. STOP: C000021A (FATAL SYSTEM ERROR) The Windows logon process.. System process terminated. Unexpectedly with a status of 0x00000001 (0x00000000 0x00000000). The system has been shutdown. The screen background is "blue".
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7-10 Troubleshooting Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent or NEC ESMPRO Manager has been installed in the NEC Express5800/ft series or management PC, you can obtain the error information from the display unit of the server or management PC. See Chapter 5 or online documentation for details of such application programs.
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Troubleshooting 7-11 TROUBLESHOOTING When the server fails to operate as expected, see the following to find out your problem and follow the given instruction before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on-screen message and contact your sales agent.
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7-12 Troubleshooting POST fails to complete: Is the DIMM installed? → At least one DIMM is required for operation. Is the memory size large? → The memory check may take a time if the memory size is large. Wait for a while. Did you perform any keyboard or mouse operation immediately after you started the server? → If you perform any keyboard or mouse operation immediately after start-up, POST may accidentally detect a keyboard controller error and stops proceeding.
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Troubleshooting 7-13 CPUs not in Duplex mode: → Check if the memory configuration is correct. → Check if third-party CPUs or memory (DIMM) are used. Disks not in Duplex mode: → Unless you perform mirroring (including reconfiguration after failed disks are replaced) in correct order, the mirror may not be (re)configured. Check if the steps were correct.
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7-14 Troubleshooting Screen freezes, keyboard and mouse don’t work: → If the amount of memory is large, it takes time to copy the memory in dual mode and the system stops working temporarily during the copying, but it is not system trouble. Message “New Hardware Found” appears: → Such a message may appear at the system startup or when a CPU/IO module is replaced and incorporated into the system. This is due to the server’s operating specifications and does not pose any problem.
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Troubleshooting 7-15 Fail to start the OS: Is a floppy disk in the floppy disk drive? → Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER DVD (or the other bootable DVD/CD-ROM) in the DVD-ROM drive? → Take out the CD-ROM and restart the server. Is the OS damaged? → Use the recovery process of the OS to attempt to recover the damaged OS. OS behavior is unstable: Have you updated your system? → For update procedure, see the separate volume “User’s Guide (Setup).
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7-16 Troubleshooting [Properties] from the displayed menu. When the properties window appears, select the [Link] tab, and select the item that matches to the connected HUB from the list box of [Speed and Duplex]. If you click [OK], configuration selected in [Speed and Duplex] will be effective. Icon of drive A is changed to that of removal disk: → Does not cause any problem.
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Troubleshooting 7-17 Unavailable disks are displayed on Disk Management: Follow the instruction below: Disk Status Description A message [Foreign] is displayed when the dynamic disk used on another system is mounted. A message [Missing] is displayed when the dynamic disk is broken or removed. A message [Not Initialized] is displayed when there is no signature on the disk. Action [To use data of the disk] Import the disk referring to Chapter 3 “Windows Setup and Operation.
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7-18 Troubleshooting Pop-up message of esmcmn.
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Troubleshooting 7-19 Exclamation mark “!” appears to “VGA Display Controller” under the “non-Plug and Play device” when changed the setting to show hidden devices in menu in the Device Manager: This has to do with the server specification and there is no effect to the operation. Exclamation mark “!” appears to “VGA Display Controller” since OS Standard VGA driver is not activated in the server.
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7-20 Troubleshooting Source: ID: Description: srabid 16395 XX is now STATE BROKEN/REASON_DIAGNOSTICS_FAILED “XX” refers to the PCI module ID. If it is PCI module 1, it is shown as “10”; if it is PCI module 2, it is shown as “11.” As to “xxxx,” the value differs depending on circumstances when errors occur. If the above events are recorded, follow the below prcedure to integrade the PCI module. (1) Select the PCI module that failed to integrate on the ft Server Utility.
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Troubleshooting 7-21 insert the EXPRESSBUILDER DVD into the DVD-ROM drive. Master control menu appears by the Autorun function. Click [Software Setup] - [DianaScope]. Run the JRE installer in the DianaScope installation menu. # If you would like to install the latest Java Runtime, go to the following website to download: http://java.sun.com/j2se/ Do you connect LAN cable appropriately? →Check if LAN cable is connected appropriately.
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7-22 Troubleshooting default setting. IMPORTANT: After the operation, the BMC configuration for connecting to the DianaScope and to the server will be lost. If you are already using the DianaScope, save the configuration on FloppyDisk before this operation, then configure again. You can change/save the BMC configuration on the system management function of DianaScope or EXPRESSBUILDER.
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Troubleshooting 7-23 select the following option from [Power Management] tab: Wake on Magic Packet from power off state TIPS: Wake On Magic packet is unavailable even it it is checked. Is Hub/Client fixed as 1000M? →Check the following configurations: －Set the Hub as “Auto-Negotioation.” －Set the Client as “Auto-negotiate best speed.” IMPORTANT: For both Hub/Client, you cannot function Wake On LAN from standby with the 1000M fixed configuration.
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7-24 Troubleshooting Event Log "The NMS Service terminated unexpectedly." is recorded in the system event log: → Although the following log may be recorded in the system event log when starting the system, or after exchanging PCI modules, there is no real problem on operation. Change of a setup with PROSet II will become invalid if NMS service stops, but you can change a setup normally because NMS service will be automatically started when PROSet II is started.
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Troubleshooting 7-25 The log above gets output in the process of system start up or dual mode setting. When the log is recorded, there is no problem to the system by the above warning if the status of the adapter in the team is “Active” or “Standby.” For the status of the adapter, check in properties of the team adapter from the device manager. ESMCommonService related log is recorded in the system event log: → Following event log is recorded while the system operation in some cases.
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7-26 Troubleshooting SCSI device timeout appears in the system event log: → This symptom occurs when the processing speed of HDDs is slower than the request from the operating system. The process will be continued properly by the retry function. It is likely to occur when the server shifts from the simplex mode to the duplex mode at OS startup or during maintenance operations. If the number of the following errors recorded in the system event log is few, ignore the errors.
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Troubleshooting 7-27 Verify the status of the ftSys SSN service by going to [Control Panel] [Management Tool] - [Service] and start the Service Manager. If the status is [Start], there is no problem. [Detected past event] is recorded → Following event is recorded when MSCS is used, then the warning is sent to ESMPRO/Server Manager Source: AlertManagerMainService Event ID: 802 Description: Cannot get system performance information now (YYYY Code=xxxx). - System time is modified.
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7-28 Troubleshooting Error logs are recorded while maintenance operation → While maintenance operation, such as detaching a I/O module, the following events may be recorded. These logs show that the I/O module was detached. This does not affect the system operation. Source: srae1e51 Type: Error Event ID: 805 Description: Stratus emb-EB 2-Port Gigabit Adapter #n : PROBLEM : Unexpected adapter removal detected during check for hang.
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Troubleshooting 7-29 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER DVD, check the following: Did you set the NEC EXPRESSBUILDER DVD during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER DVD during POST and restart the server, an error message will appear or the OS will boot. Is BIOS configuration correct? → The boot device order may be specified with the BIOS setup utility of the server.
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7-30 Troubleshooting Problems with Master Control Menu Failed to read online documentation: Is Adobe Acrobat Reader installed properly? → A part of online documentation is supplied in PDF file format. Install the Adobe Acrobat Reader (Version 4.05 or later) in your operating system. You can also install the Adobe Acrobat Reader using the NEC EXPRESSBUILDER DVD. Launch the Master Control Menu and select [Setup] - [Adobe Acrobat Reader].
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Troubleshooting 7-31 Problems with Parameter File Creator Failed to start Parameter File Creator: → Parameter File Creator must be executed with “Microsoft® HTML Application host.” If this does not launch, follow the below procedure to associate Parameter File Creator with “Microsoft® HTML Application host.” 1. Go to Windows Start menu and select “Run”. 2. Type %windir%\system32\mshta.exe /register and click OK.
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7-32 Troubleshooting Problems with NEC ESMPRO NEC ESMPRO Manager → See Chapter 5. See also online document in NEC EXPRESSBUILDER DVD for troubleshooting and other supplementary information. NEC ESMPRO Agent Change in monitoring interval of file system and threshold value of free space monitoring do not reflect: → Change in monitoring interval by the file system monitoring function of NEC ESMPRO Agent, threshold value of free space monitoring do not reflect immediately.
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Troubleshooting 7-33 2. Select a desired community name from the [SNMP Community] list box in [SNMP Setting] of the [General] sheet. The community names to receive SNMP packets are listed in the [SNMP Community] list box. 3. Click the [OK] to terminate the operation. The community name to send SNMP packet from NEC ESMPRO Manager and the community name to receive SNMP service in NEC ESMPRO Agent must be the same to receive SNMP packet properly.
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7-34 Troubleshooting Module status is shown “Fault”: → PCI modules (IO modules), SCSI adapters, SCSI buses, and modules under the SCSI enclosure have impact on each other. For example, when the “Status” item of a module changes to “fault,” it may be caused by other module error. Check the status of the other modules referring to alert message.
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Troubleshooting 7-35 Some items cannot be monitored in NEC ESMPRO Manager: → NEC ESMPRO Manager Ver4.23 or later is necessary to monitor NEC Express5800/ft series. If you are using older version, install NEC ESMPRO Manager DVD that comes with the device. Various logs cannot be referred in ESRAS Utility: → ESRAS Utility is not used with this server model. Managing dual mode system: → When managing dual mode system, install Operation/Standby separately to local disk.
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7-36 Troubleshooting Printer Information’s Available Time: When you add a new printer, install its driver and make its settings, if you do not make settings for the available time from the properties window of the printer, the printer’s available time (From and To) in [Printers and Faxes] are [00:00], on the other hand, NEC ESMPRO Manager’s time are [9:00]. To display them properly, make the settings of printer from its properties window. The procedures are as follows: 1.
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Troubleshooting 7-37 Monitoring the failures of the tape device is desired: → NEC ESMPRO Agent does not monitor the failures of the tape device. If you want to conduct monitoring, use backup software or tape monitoring application. Using the event monitoring function of NEC ESMPRO Agent allows you to monitor the event log of backup software or applications.
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7-38 Troubleshooting Network drive is not displayed in the data viewer: → On WindowsXP or the OS released after it, the drive connected to network is not displayed under the file system tree in the data viewer of NEC ESMPRO Manager. Shutdown monitoring: → When performing shutdown monitoring, all shutdown processes are to be monitored. If there is an application that performs shutdown without rebooting OS or turning off the power, set the timeout value longer or disable the monitoring function.
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Troubleshooting 7-39 The status of Ethernet board is displayed as an error: → If an Ethernet adapter is not used (not connected to cable), set it to “Disable” in [Network Connections] from Control Panel. If an Ethernet adapter are about to disable has dual LAN settings (AFT function), remove the dual LAN settings before disable it.
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7-40 Troubleshooting → When only the PCI modules (IO modules) is running in the simplex mode (non-duplexed mode), the data viewer cannot display the status of the SCSI enclosure and mirror disk. To check if the duplex mode is changed to the simplex mode, check the event log or alert viewer log, or the status color of the PCI module by the data viewer.
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Troubleshooting 7-41 COLLECTING TROUBLE LOGS In the event of trouble, you can get information in the procedures described below: IMPORTANT: You can perform the procedures described below only when you are asked by your maintenance personnel to get trouble logs. When the system restarts after the trouble, it may show a message that there is a shortage of virtual memory. However, continue the system startup. If you reset and restart the system, you cannot get correct information.
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7-42 Troubleshooting Collection of Configuration Information Collect information such as the hardware configuration and internal setting information of the NEC Express5800/ft series. IMPORTANT: If a STOP error or system error occurs or the system stalls, restart the system, and then start the work. 1. Click [Start] - [All Programs] - [Accessories] - [System Tools] - [System Information]. 2. Select the [Save…] from the File menu. 3. Enter the name of the target file in the [File name] box. 4.
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Troubleshooting 7-43 COLLECTING THE MEMORY DUMP If a failure occurs, the memory data should be dumped to acquire the required information. If you stored the dump data in a DAT, label it so as to indicate the software (e.g. NTBackup) you used for storing it. You may save the diagnosis data to a desired destination. IMPORTANT: Consult with your sales agent before dumping the memory. Executing memory dumping while the server is in the normal operation may affect the system operation.
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7-44 Troubleshooting (This page is intentionally left blank.
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Chapter 8 System Upgrade This chapter describes procedures to add options and replace failed components. IMPORTANT: Optional devices described in this chapter should not be installed or removed by the user. NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user. Be sure to use only optional devices and cables designated by NEC.
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8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY” in Chapter 1 for details. • • • • Do not disassemble, repair, or alter the server. Do not look into the DVD-ROM drive. Do not remove the lithium battery. Disconnect the power plug before working with the server.
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System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear wrist straps (arm belts or anti-static gloves). Wear wrist straps on your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
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8-4 System Upgrade PRE-UPGRADE VERIFICATION If you add on optional devices onto this equipment, some devices require specific ft server software version (s). If the optional asks for specific version number (s), refer to the following procedure before adding on the devices. 1. Confirm the required ft server control software’s version, Refer to the sever-accessory User’s Guide, check the NEC website, or contact your sales representative. 2. Verify the version of the ft control software on your system.
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System Upgrade 8-5 PREPARING YOUR SYSTEM FOR UPGRADE Note the following, when installing or replacing devices, to improve the performance of NEC Express5800/ft series. With the NEC Express5800/ft series, devices can be replaced during the continuous operation. Take extreme care for electric shock and damage to the component due to short-circuit. Optional devices cannot be installed or removed during continuous operation.
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8-6 System Upgrade 3.5-INCH HARD DISK DRIVE The 3.5-inch hard disk drive bay in front of the server contains six slots in which hard disks with the SAS interface are installed. IMPORTANT: Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk. Purchase hard disks of the same model in pair. Contact your sales agent for hard disk drives optimum for your server. You can install 25.
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System Upgrade 8-7 Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another slot in the same procedure. IMPORTANT: Refer to “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE” before starting installing or removing options. You must mount two HDDs that form dual disk configuration before starting Windows Server 2003. 1. Shut down Windows Server 2003. The system turns off automatically. 2. Remove the front bezel.
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8-8 System Upgrade 7. Firmly hold the handle of the hard disk to install and insert the hard disk into the slot. TIPS: 8. Insert the disk until the lever hook touches the server frame. Check the orientation of lever. Insert the hard disk with the lever unlocked. Slowly close the lever. When the lever is locked, you will hear a click sound. IMPORTANT: Be careful not to pinch your finger(s) between the lever and handle. TIPS: Check the hook of the lever is engaged with the frame. 9.
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System Upgrade 8-9 Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE” before you take the following procedures. 1. Shut down Windows Server 2003. The system turns off automatically. 2. Remove the front bezel. 3. Push the lever of the hard disk to unlock the handle. 4. Hold the handle and hard disk to pull them off. 5.
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8-10 System Upgrade Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new device with the server powered-on. IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRDE.” You can replace disks during continuous operation. Replacing the Hard Disk Drive 1. Locate the failed hard disk. When a hard disk fails, the DISK ACCESS LED on the hard disk drive’s handle illuminates amber. 2.
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System Upgrade 8-11 CPU/IO MODULE To replace a CPU (processor, DIMM (memory), PCI card, you need to remove the CPU/IO module. IMPORTANT: Ask your sales agent to replace the CPU/IO module and components of the CPU/IO module. Make sure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE.” To install or remove CPU or DIMM, first power off the server before removing the CPU/IO module. Removing the module being operating may cause unexpected trouble.
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8-12 System Upgrade Removing CPU/IO Module Follow the procedure below to remove the CPU/IO module. 1. Stop the CPU/IO module you want to remove. To this end, use the ftServer Utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager. For the detailed procedure, see “NEC ESMPRO Agent and Manager” – “Maintenance of NEC Express5800/ft series” in Chapter 5.
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System Upgrade 8-13 3. Hold the stopper, and disconnect the power cable of the module to be removed. The stopper will return to the vertical position when you release it. CHECK: Leave your hands and make sure that the stopper returned to the vertical position. If you disconnect the cable and the stopper does not go back to this position, you cannot pull out the CPU/IO module in the next step. Stopper 4. Loosen the screws securing the CPU/IO module handle to press down the handle.
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8-14 System Upgrade 5. Hold the black levers of the CPU/IO module and pull it off. Pull it off until it is locked and stopped. IMPORTANT: 6. Do not hold part other than the handle to pull the module. Handle the CPU/IO module carefully. Do not drop the module or bump it against parts in the device when you remove it. The CPU/IO module is locked on the way and cannot be pulled out. Lower the lock on the side of CPU/IO module and unlock it, and then pull it out. Lock 7.
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System Upgrade 8-15 Installing CPU/IO Module Follow the procedure below to install the CPU/IO module: IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and “PREPARING YOUR SYSTEM FOR UPGRADE.” Insert the black lever slowly and fasten the screws tightly. Be careful not to cause a shock to the device at this time. 1. Firmly hold the CPU/IO module with both hands and insert it into the rack.
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8-16 System Upgrade IMPORTANT: 3. Secure the handle with the screws. If it is not secured by the screws, the operation of the CPU/IO module will be unstable. In some system statuses or settings, auto start up or integration does not take place when the module is connected. In such a case, check the status by using the ftServer Utility or NEC ESMPRO Manager data viewer, and then start up the CPU/IO modules. Connect the cables for connecting the peripheral devices and network. 4.
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System Upgrade 8-17 DIMM The DIMM (dual inline memory module) is installed to the DIMM socket in the CPU/IO module on the NEC Express5800/ft series. The CPU/IO module board is equipped with six sockets. DIMMs should be installed in a set of 2 DIMMs, starting from the lowest socket number. TIPS: You can add memory up to 24 GB (4GB x 6). In the error messages and logs in POST NEC ESMPRO, or Off-line Maintenance Utility, the DIMM connector may be described as “group.
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8-18 System Upgrade Precautions Note the following to install or replace DIMM. The DIMMs with the same slot number are linked between the CH1 and CH0.. When a DIMM is added to one CH, another identical DIMM should be installed to the slot with the same number in another CH. This rule is applied to the case of removal. The linked DIMMs between CHs should be of the same product with the same performance. DIMMs should be installed in sockets from the lowest slot number to the highest slot number.
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System Upgrade 8-19 Installing DIMM Follow the procedure below to install the DIMM. 1. Shut down OS. The sever turns off automatically. 2. Disconnect the power cords from the outlets. 3. Remove the CPU/IO module referring to page 8-12. 4. Remove the screw, and remove the top cover of the CPU/IO module. 5. Remove the memory duct. Memory duct 6.
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8-20 System Upgrade 7. Remove the DIMM connector cover from the socket in which the DIMM is installed. A DIMM connector cover is installed to the open socket. When the levers on both ends of the connector are opened, the DIMM connector cover is unlocked and you can remove the cover. IMPORTANT: Keep the removed DIMM connector cover. 8. DIMM connector Insert a DIMM into the DIMM socket vertically. TIPS: Pay attention to the orientation of the DIMM.
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System Upgrade 8-21 15. After starting the OS, set the paging file size to at least the recommended value (1.5 times the installed memory size). (See “Size of the Partition to be Created” in Chapter 4 of the User’s Guide (Setup).
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8-22 System Upgrade Removing DIMM Follow the procedure below to remove the DIMM. IMPORTANT: This server works only when there are at least two DIMMs installed. 1. Shutdown OS. The system turns off automatically. 2. Disconnect the power cords from the outlets. 3. Remove the CPU/IO module referring to page 8-12. 4. Remove the screws and the top cover of the CPU/IO module. 5. Remove the memory duct.
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System Upgrade 8-23 6. Open the levers attached on both sides of the socket of the DIMM to be removed. It will be unlocked and the DIMM can be removed. 7. Attach the memory duct. 8. Attach the top cover of the CPU/IO module and secure it with screws. 9. Refer to page 8-15 and install the CPU/IO module. 10. Connect the power cords. 11. Press the POWER switch to power on the server. 12. Verify that POST displays no error message.
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8-24 System Upgrade Replacing DIMM Follow the procedure below to replace a failed DIMM. 1. Identify the failed DIMM using the Data Viewer of NEC ESMPRO Manager. 2. Remove the CPU/IO module referring to page 8-12. 3. Replace the DIMM. 4. Install the CPU/IO module referring to page 8-15. 5. Start up the CPU/IO module using NEC ESMPRO Manager or ftServer Utility.
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System Upgrade 8-25 PROCESSOR (CPU) In addition to the standard CPU (Quad-Core Intel® XeonTM Processor), you can operate the system by adding one CPU. IMPORTANT: The CPU is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU. Do not touch the CPU terminals or onboard parts with a bare hand or place the CPU directly on the desk.
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8-26 System Upgrade Installing CPU Follow the steps below to install a CPU (model with air-cooling kit). 1. Shut down the OS. The server is automatically powered off. 2. Unplug the power cords. 3. Remove the CPU/IO module referring to page 8-12. 4. Remove the cable connected to the CPU duct cover. IMPORTANT: Remove the cable without adding pressure to the bases of the fan cable. 5. Remove the CPU duct cover. 6. Check to be sure of the location of the CPUsocket. 7.
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System Upgrade 8-27 9. Lift the CPU socket holder. 10. Place the CPU on the socket carefully. TIPS: Pay attention to the orientation of the CPU. The CPU and socket have pin marks to prevent misinsertion. Check the pin marks of the CPU and the socket and insert the CPU correctly. 11. After pressing the CPU softly against the socket, place the CPI socket holder back to its original place. 12. Return the socket lever back to its original place. 13.
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8-28 System Upgrade IMPORTANT: Place the heat sink so that its corners will not bump against the parts on the motherboard. 14. Check that the heat sink is attached to the mother board horizontally. IMPORTANT: If the heat sink is tilted, remove the heat sink and then attach it again. If the heat sink is not attached horizontally, it may be caused by the following. - The CPU is not attached correctly. - Screws are not secured tightly enough. Do not move around the heat sink fastened. 15.
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System Upgrade 8-29 PCI BOARD Up to three PCI boards can be installed to the CPU/IO module. IMPORTANT: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board. Do not touch the PCI board terminals or onboard parts by a bare hand or place the PCI board directly on the desk. For more information on static electricity, see "ANTI-STATIC MEASURES" on page 8-3.
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8-30 System Upgrade List of option PCI boards and installable slots: N-code Product name PCI slot performance Slot size PCI-1 PCI-2 PCI-3 PCI-X 133MHz/64bit PCI Express X4 lane PCI-X 133MHz/ 64bit Low Profile PCI board type 3.3V Mountable board size MD2 N8804-002 1000BASE-T 1ch board set ○ N8804-003 1000BASE-SX 1ch board set ○ N8804-005 1000BASE-T 2ch board set N8803-032 SCSI board N8803-035 Fibre Channel board set Remarks Full Height x8 socket 3.
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System Upgrade 8-31 board must not be mixed with N8804-005 or N8803-035.
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8-32 System Upgrade Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector. 1. Remove the CPU/IO module referring to the page 8-12. The following steps explain how to install a PCI board on the PCI board slot (PCI-X slot 2, PCI-X slot 3) of the riser card.
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System Upgrade 8-33 5. Remove the riser card from the motherboard. 6. Insert optional PCI boards into the two PCI slots of the riser card. 7. Remove the bracket cover (for two slots) from the PCI bracket. IMPORTANT: Carefully keep the removed PCI bracket. 8. Install the riser card on which the PCI board is installed on the motherboard.
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8-34 System Upgrade 9. Fix screws on the PCI stopper on the rear side of the device, and slide to attach the PCI stopper. 10. Secure the PCI brackets with 3 screws. 11. Connect the disconnected cable to the connector of the riser card. IMPORTANT: Connect the cable to the connector on the lower part. 12. Loosen the fixed screw on the bracket cover that corresponds to another PCI slot that is hidden behind the riser card, and remove the bracket cover.
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System Upgrade 8-35 13. Install the optional PCI board to another PCI slot hidden behind the riser card. 14. Secure the PCI board with a fixed screw.
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8-36 System Upgrade Removing PCI Board To remove PCI board card, follow the reverse procedure of the installation and install the expansion slot cover. Replacing PCI Board Follow the procedure below to replace the failed PCI board. 1. Check the failed board from the event log. 2. Remove the CPU/IO module referring to the page 8-12. 3. Remove the PCI bracket, then remove the PCI board. 4. Replace the board and fasten it. 5. Install the CPU/IO module referring to the page 8-15. 6.
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System Upgrade 8-37 Setup of Optional PCI Board IMPORTANT: To enable the fault-tolerant feature of the optional device, the identical PCI boards must be installed to the slots with the same number in CPU/IO module 0 and CPU/IO module 1. The BIOS settings need to be modified when mounting some optional PCI boards. To change the BIOS settings, start the BIOS setup utility to change the [OS Boot Monitoring] configuration in [Server] – [Monitoring Configuration]. See page 4-24 for more details.
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8-38 System Upgrade 3. Configure transmitting speed and Duplex mode for the driver Note: If a NIC to add is N8804-003, skip to Add/delete protocol or services. TIPS: If the check box in [Internet Protocol (TCP/IP)] is unchecked, first check an then configure the IP address. (1) Launch Device Manager (2) Expand network adapter and double click Added NIC.
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System Upgrade 8-39 Driver installation procedure TIPS: To perform this procedure, you have to log on the system as an Administrator or a member of the Administrators group. 1. Mount N8803-032 SCSI board and start Windows Server 2003. When this launches, [New Hardware Detected] window appear and the driver will be installed automatically. However, the standard driver for the OS is not applicable on the ft server. Therefore, update the driver with the following procedure. 2.
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8-40 System Upgrade N8803-035 Fibre Channel Board Set List of slots to install optional PCI boards “List of option PCI boards and installable slots:” on page 8-30. Driver installation procedure TIPS: To perform this procedure, you have to log on the system as an Administrator or a member of the Administrators group. 1. Mount a N8803-035 Fibre Channel board set, and then start the system. 2.
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System Upgrade 8-41 4. After the system is rebooted, start Device Manager from [Start] - [Program] - [Administrative Tool] - [Computer Management], and check that “Emulex LightPulse LP1150-F4, PCI Slot n, Storport Miniport Driver” are displayed under the [SCSI and RAID Controllers] as many as installed. IMPORTANT: StoragePathSavior is necessary to connect NEC Storage using N8803-034 Fiber Channel boards. Mount N8803-035 Fibre Channel boards after completing the OS installation.
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8-42 System Upgrade N8815-005/006 ft Remote Management Card Each CPU/IO module can mount one ft Remote Management Card. IMPORTANT: The ft Remote Management Card is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the card. Do not touch the card terminals or onboard parts with a bare hand or place the card directly on the desk. For more information on static electricity, see “ANTI-STATIC MEASURES.
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System Upgrade 8-43 4. Fix the card and the bracket with a screw. 5. Remove the blank cover by removing the screw. Blank cover 6. Put a LAN cable through a hole from outside the server and plug the LAN connector (the bigger connector) to the back of the chassis. LAN connector Hook Make sure you see two hooks on the both sides of the LAN connector and hear the snap sound as you fix the LAN connector.
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8-44 System Upgrade 7. Attach the smaller connector to the LAN connector on the ft Remote Management card. 8. Attach the below label above the LAN connector on the outside of the chassis.
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Appendix A Specifications Item Factory-set model CPU Type Clock/second cache Number of processors Standard Maximum Chipset Memory Standard Maximum Expansion unit Memory module Error check Graphics (VRAM) Auxiliary Floppy disk (option) input DVD-ROM (standard) device Hard disk (standard) Hard disk (maximum) File bay (3.
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Appendix B I/O Port Addresses The factory-set I/O port addresses for the server are assigned as follows: Address 0x00000000-0x00000CF7 0x00000010-0x0000001F 0x00000020-0x00000021 0x00000024-0x00000025 0x00000028-0x00000029 0x0000002C-0x0000002D 0x0000002E-0x0000002F 0x00000030-0x00000037 0x00000038-0x00000039 0x0000003C-0x0000003D 0x00000040-0x00000043 0x00000050-0x00000053 0x00000060-0x00000060 0x00000061-0x00000061 0x00000062-0x00000063 0x00000064-0x00000064 0x00000066-0x00000067 0x00000070-0x00000073 0x0
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B-2 I/O Port Addresses Address 0x000003B0-0x000003BB 0x000003B0-0x000003BB 0x000003C0-0x000003DF 0x000003C0-0x000003DF 0x000003C0-0x000003DF 0x000003C0-0x000003DF 0x000003C0-0x000003DF 0x000003C0-0x000003DF 0x0000040B-0x0000040B 0x000004D0-0x000004D1 0x000004D6-0x000004D6 0x00000500-0x0000057F 0x00000580-0x0000059F 0x000005A0-0x000005BF 0x00000A79-0x00000A79 0x00000C00-0x00000C01 0x00000CA2-0x00000CA2 0x00000CA3-0x00000CA3 0x00000CA4-0x00000CA7 Chip in Use Intel(R) 82801 PCI Bridge - 244E Stratus Virtual
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N8800-122F/132F, EXP320J NEC Express5800/320Fd-LR N8800-123F/133F, EXP320K NEC Express5800/320Fd-MR User's Guide 3rd Edition 10-2008 856-127506-101-C