NEC Express5800/320Fc system NEC Express5800/320Fc-LR/MR Setup Guide
N8800-103F, EXP320HR NEC Express5800/320Fc-MR User's Guide (Setup) 1st Edition 7-2007 856-126614-903-A
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Keep this User's Guide handy for quick reference when necessary. Safety Indications To use NEC Express5800/320Fc system safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers caused by failing to follow the instructions, and actions taken to prevent them; such components are labeled warning. This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger depending on the degree.
Symbols and its descriptions used in this User’s Guide and warning labels are as follows: Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein. Indicates a risk of losing eyesight due to laser beam. Indicates a risk of an explosion. Indicates a risk of a personal injury.
Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follow the instructions. For detailed notes to set up the machine safely, refer to “NOTES FOR SAFE HANDLING” on page 1-2.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Trademarks and Patents NEC EXPRESSBUILDER and NEC ESMPRO are trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation. AT is a registered trademark of International Business Machines Corporation in the United States and other countries.
ii Notes: (1) No part of this manual may be reproduced in any form without prior written permission of NEC Corporation. (2) The contents of this manual are subject to change without prior notice. (3) The contents of this manual shall not be copied or altered without prior written permission of NEC Corporation. (4) All efforts have been made to ensure the accuracy of all information in this manual.
iii Preface Welcome to the NEC Express5800/320Fc system NEC Express5800/320Fc system is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided by NEC Express5800/320Fc system.
iv About This User’s Guide This User's Guide helps a user to properly setup and use the product. Consult this guide when you set up the product. Keep this manual and the separate volume of User’s Guide handy. This User's Guide is intended for users who have a good knowledge on the basic use of Windows operating systems and general I/O devices such as a keyboard and mouse.
v Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols described at the beginning.
vi Contents Preface................................................................................................................................................iii About This User’s Guide...................................................................................................................iv How to Use This User's Guide........................................................................................................iv Additional symbols.................................................
Chapter 1 1 Before Using This chapter includes information necessary for proper and safe operation of the server, the main unit and its accessories. Go through this chapter before you start setup of the product.
1-2 Before Using NOTES FOR SAFE HANDLING The following section describes necessary information to use the product properly and safely. Warning Labels Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or damage these labels). If some label is missing, about to peel off, or illegible, contact your sales agent. The figures below show locations of the labels on the server.
Before Using 1-3 Inside of device
1-4 Before Using PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely. Read this section carefully to ensure proper and safe use of the server. For symbol meanings, see “Safety Indications” described in the previous section. General Do not use the server in an operation where human lives are involved or high reliability is required.
Before Using 1-5 Use of Power Supply and Power Cord Do not handle power plugs with a wet hand. Do not plug/unplug power cords with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe. There is a risk of a gas explosion. CAUTION Do not plug the cords in nonconforming outlets. Use wall outlets with specified voltage and power type. There is a risk of a fire or current leakage.
1-6 Before Using Installation, Relocation, Storage and Connection CAUTION Do not install the server in an unsuitable place. Install the server in such a place as specified in this User's Guide. Avoid the following locations. There is a risk of a fire. a dusty place a humid place located near a boiler, etc a place exposed to direct sunlight an unstable place Do not use or store this product in a corrosive environment.
Before Using 1-7 Cleaning and Handling of Internal Devices Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the server. There is a risk of an electric shock or fire as well as malfunction. Do not look into the DVD-ROM drive. The DVD-ROM drive uses a laser beam. Do not look or insert a mirror inside while the system is on. A laser beam is invisible; if your eyes get exposed to it, there is a risk of losing eyesight.
1-8 Before Using CAUTION Protect the unused connectors with the protective cap. The unused power cord connectors are covered with the protective cap to prevent short circuits and electrical hazards. When removing the power cord connector from the internal devices, attach the protective cap to the connector. Failure to follow this warning may cause a fire or an electric shock. During Operation CAUTION Keep animals away. Keep animals away from the server.
Before Using 1-9 Rack-mount Model Do not install the server on a nonconforming rack. Install the server on a 19-inch rack conforming to the EIA standard. Do not use the server without a rack or install it on a nonconforming rack. The server may not function properly, and there is a risk of damage to physical assets or injuries. For suitable racks, contact your sales agent. Do not use the server in an unsuitable place. Do not install a server rack in an unsuitable environment.
1-10 Before Using CAUTION Do not install excessive wiring. To prevent burns, fires, and damage to the server, make sure that the rated load of the power branch circuit is not exceeded. For more information on installation and wiring of power-related facilities, contact your electrician or local power company. Do not pull out a device during operation. Do not pull out or remove a device while it is running. There is a risk of malfunction and a device may be detached from a rack to cause injuries.
Before Using 1-11 UNPACKAGING This product and various accessories are in the special shipping box. Take them out from the box and check the individual items. Store the box and unused accessories in a safe place. Accessories This product is shipped with various accessories. See the packing list to make sure everything is included and check the individual items. If any component is missing or damaged, contact your sales agent. Keep the accessories in a safe place.
1-12 Before Using
Chapter 2 2 About Operating System This chapter gives essential information on the Windows system supported by the server and how to install it.
2-1 About Operating System INSTALLING Windows Server 2003 For installing an operating system on NEC Express5800/320Fc system, use NEC EXPRESSBUILDER. IMPORTANT: The NEC Express5800/320Fc system is a precision instrument. You should ask maintenance personnel to install it. The Express Setup program is exclusively used for the NEC Express5800/320Fc system.
2-2 About Operating System About Windows Server 2003 Use the Express Setup program to install Windows Server 2003. Note the following at installation: IMPORTANT: Complete all the setups such as the memory, expansion and the BIOS setting before installing Windows Server 2003. NEC software package, which is to be purchased separately, is also provided with the documentation for installation. However, see this User's Guide for installation into this server.
Chapter 3 3 Installing Server This chapter describes requirements for using the product properly and safely, the setup procedures to make NEC Express5800/320Fc system ready for use, and how to connect peripherals.
3-2 Installing Server INSTALLATION This section describes installation of NEC Express5800/320Fc system. Rack-mount Model You can mount NEC Express5800/320Fc system on a rack that conforms to the EIA standards. IMPORTANT: NEC Express5800/320Fc system is a precision instrument. You should ask maintenance personnel to install it. Installing a rack To install a rack, see the instruction that comes with the rack, or contact your sales agent or maintenance personnel.
Installing Server 3-3 Observe the following precautions to use the server safely. There is a risk of a death or serious injury. For details, see “Notes for Safe Handling” in Chapter 1. Do not install the server in non-designated places. Do not connect the ground wire to a gas pipe. CAUTION Observe the following precautions to use the server safely. There is a risk of a burn, personal injury, or damage to physical assets. For details, see “Notes for Safe Handling” in Chapter 1.
3-4 Installing Server Place that is close to some equipment that causes power noises (e.g., sparks caused by poweron/off using a relay). If you must install the server close to such equipment, request your sales agent for separate power cabling or noise filter installation.
Installing Server 3-5 Installing the device to the rack Install this device to the rack. Installing the device to our company’s racks or to other company’s racks is explained in this section. WARNIG Observe the following precautions to use the server safely. There is a risk of a death or serious injury. For details, see “Notes for Safe Handling” in Chapter 1. Do not use the product with the unspecified rack. Do not use the product at non-designated places.
3-6 Installing Server Decide the place (height) to install. To keep balance, install it as low as you can on the rack. To install the rack, the height for 4U is required. Imprinted mark (2 imprinted marks for 5Us) Places to install core nuts 4U (the height for installing this device) Imprinted mark IMPORTANT: To install this device to the rack, the space for 1U is required for installing the USB compatible floppy disk drive, in addition to the space for 4U.
Installing Server 3-7 - Washer for plate screw -12 TIPS: Core nuts (8 pieces) are not included. Use the core nuts that are attached to the rack. 1. If the rack has front and rear doors, read the instruction that comes with the rack, and open them. 2. Install the brackets from the rear side of the rack. Install the brackets with its flat side facing inside. Place them with the round screws with washers that come with the device symmetrically (total: 4). Fasten the screws tentatively not tightly.
3-8 Installing Server 3. Fix the core nuts to the front side of the rack. Attach them symmetrically (total: 8 core nuts). 4U (top of device) Core nuts 3U 2U 1U Bottom of device Core nuts Fix a core nut from inside of the rack. Hook either of the clips of the core nut to a square hole of the rack, and hook the other clip to a hole by a flat-blade screwdriver. Inside of the rack 4. Insert the 4U chassis from the front side of the rack.
Installing Server 3-9 5. Tentatively fasten the washers and plate screws (short) to the 4 places on the front and back sides (total: 8) from the rear. Washers and plate screws (short) Washers and plate screws (short) 6. Fasten tightly the washers and round screws (long) to the 2 places on the left and right sides (total: 4) from the front. Washers and plate screws (long) 7. Fasten tightly the 4 round screws on the back side and the 8 plate screws on the side panels (which you fastened tentatively).
3-10 Installing Server Plate screws on the side panels Plate screws on the side panels 8. Mount the CPU/IO module 0. Mount the module while lowering the lock so the module stacks on the way. 9. 10. Fasten the levers on the left and right sides with screws. Mount the CPU/IO module 1 in the same way.
Installing Server 3-11 Unmounting the device from the rack Follow the steps below and unmount the device from the rack. CAUTION Observe the following precautions to use the server safely. There is a risk of a burn, personal injury, or damage to physical assets. For details, see “Notes for Safe Handling” in Chapter 1. Do not carry or install a rack alone. Do not squeeze your fingers in the product Do not impose a weight on the device when it is pulled out from the rack.
3-12 Installing Server Connect peripheral devices to NEC Express5800/320Fc system The server is provided with connectors for wide variety of peripheral devices on its front and rear. The figure on the next page illustrates available peripheral devices for the server in the standard configuration, and locations of the connectors for the devices. After connecting the peripheral devices, connect the provided power cords with the server, and then plug the power cords into the power outlet.
Installing Server 3-13 IMPORTANT: Connection of optional devices In the case of standard configuration, you need to complete setup of the operating system before mounting optional PCI cards or hard disks that you purchased separately. If N8803-034 is mounted, be sure to connect cables to the FC array unit before going on to the next step.
3-14 Installing Server Rotate the stopper in clockwise direction, and insert the power cords to the AC inlets of the power unit. Connect the plug at the other end of the power cord to a wall outlet with parallel double-pole grounds provided or to an uninterruptible power supply (UPS). To use the functions of the server, you should connect the server to the UPS. Stopper IMPORTANT: Be sure to use both of the power cords to make the server fault-tolerant.
Installing Server 3-15
Chapter 4 4 Windows Setup This chapter describes procedures for configuring OS Boot Monitoring function, setting dual LAN configuration, setting dual disk configuration and so on.
4-2 Windows Setup Before starting Setup Read this section before starting setup. Use NEC EXPRESSBUILDER to install Windows Server 2003 in the NEC Express5800/320Fc system. The setup program that is specific to NEC Express5800/320Fc system is called “Express Setup.” This setup program is run by using the startup CD-ROM that comes with your server and NEC EXPRESSBUILDER. Express Setup allows you to install Windows Server 2003 and various utilities automatically.
Windows Setup 4-3 SETUP FLOW The right flow-chart illustrates the flow of the setup procedures for the NEC Express5800/320Fc server. Corresponding page numbers are shown in parentheses.
4-4 Windows Setup Step 15: Back up Sys tem Information : Entered or selected by the user Setup completed : Proc eeds automatically Step 1: Things Required for Setup The following explains the setup procedure using the Express Setup program: IMPORTANT: Because “Express Setup” formats the entire area of the disk used for installation, all data on that disk will be deleted.
Windows Setup 4-5 IMPORTANT: About the latest release of ft Server Control Software and purchase of the latest version of its Update CD-ROM, ask your sales agent. Before starting the setup, decide the size of the partition where the operating system will be installed.
4-6 Windows Setup Size of the Partition to be Created The required minimum size of a partition to install the system can be obtained from the following formula: Size required for installation + paging file size + dump file size Size required for installation = 3,500MB (Windows Server 2003 R2) Paging file size (recommended) = size of memory installed* 1.5 Dump file size = size of memory installed*+ 12MB IMPORTANT: The above paging file size is necessary for collecting debug information (memory dump).
Windows Setup 4-7 Step 2: Prepare for Express Setup Before starting Express Setup, be sure to do the following. If these preparations are not done, setup cannot be performed properly. 2-1: Prepare NEC Express5800/320Fc system With the power of NEC Express5800/320Fc system off, follow the steps below: 1. Prepare NEC Express5800/320Fc system. Mount the modules for both systems. Insert only one hard disk to the Slot 1 of the CPU/IO module 0. Remove all LAN cables.
4-8 Windows Setup AC Inlet Connector A CPU/IO module 0 Status LED PCI Slot Status LED DUMP (NMI) Switch Rear side of device AC Inlet Connector B PCI Slot Status LED CPU/IO module 1 Status LED (1) Confirm the POWER LED of the CPU/IO module. If the POWER LED is lit, shut down the OS and unplug the AC power cord after the POWER LED turns off. If the POWER LED is turned off, unplug the AC power cord.
4-9 Windows Setup Step 3: Disable OS Boot Monitoring Function Check whether the power is ON and make settings for properly performing setup for later on. This equipment has a function to monitor the main unit at startup. (Enabled in the configuration at shipment) When reinstalling the operating system, this monitoring function needs to be disabled. Otherwise the installation may not be done properly. Follow the steps in this section and make proper settings.
Windows Setup 4-10 3. Press the POWER switch which is located on the front side of the server. (This is the side on which the in-built LED is lit.) CPU/IO module 0 Power LED CPU/IO module 0 CPU/IO module 0 POWER switch CPU/IO module 0 DISK ACCSSS CPU/IO module 0 Status LED CPU/IO module 1 Power LED CPU/IO module 1 Status LED CPU/IO module 1 Front side of device CPU/IO module 1 Power switch CPU/IO module 1 DISK ACCESS LED IMPORTANT: Do not turn off the power before the "NEC" logo appears.
4-11 Windows Setup 4. When the message “Press to enter SETUP” or “Press to enter SETUP or Press to boot from Network” is displayed on the display screen, press F2. The BIOS Setup Utility “SETUP” starts and the Main menu is displayed on the screen. ftServer Setup Main Advanced Security Server Boot Exit Item Specific Help System Time: System Date: [16:54:28] [05/07/2007] CPU Speed Physical CPUs 2.
Windows Setup 4-12 5. Move the cursor onto "Server" and select “Server.” The Server menu will be displayed. ftServer Setup Main Advanced Security Server Boot Exit Item Specific Help System Management Console Redirection Event Log Configuration Monitoring Configuration Post Error Pause: [Enabled] AC-LINK: Power On Delay Time: [Last State] [ 0] F1 Help Esc Exit 6. Additional setup menu to view server management features.
4-13 Windows Setup 7. Move the cursor onto “OS Boot Monitoring” and press Enter. Parameters will be displayed. 8. Among the parameters, choose “Disabled” and press Enter. The current display of the configuration for OS Boot Monitoring will be changed to “Disabled.
Windows Setup 4-14 9. Press the Esc key to go back to the Server menu, and then move the cursor and select "Exit" to display the Exit menu. ftServer Setup Main Advanced Security Server Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help Esc Exit 10. Exit System Setup and save your changes to CMOS.
4-15 Windows Setup Step 4: Start the Express Setup Set up with the Express Setup functions of NEC EXPRESS BUILDER. “Express Setup” is a setup method for NEC Express5800/320Fc system that allows configuration of hardware internal parameters and status and installation of OS (Windows Server 2003) and various utilities in seamless manners by using the startup CD-ROM and “NEC EXPRESSBUILDER” CDROM which comes with the server. Use the “Express Setup” to install the OS.
Windows Setup 4-16 Flow of Setup Procedures The following flow-chart illustrates the setup procedures for Express Setup. Set the startup CD-ROM. Set the NEC EXPRESSBUILDER CD-ROM. Agree with the software license agreement. Create a work partition. Select whether or not to use the existing parameters file. YES NO Set the Configuration diskette Confirm and enter the settings Enter a parameter.
4-17 Windows Setup Setup Procedures Follow the procedure below to execute Express Setup. CHECK: To execute Express Setup with a parameter file, one empty 1.44MB formatted floppy disk is required. Prepare an empty floppy disk in advance. When you reinstall OS, you can skip entering the parameter in the Wizard form, by reading the parameter file that has been saved. IMPORTANT: In case of changing the system configuration, update the system (page 6-8). 1. Turn on NEC Express5800/320Fc system.
Windows Setup 4-18 5. When the next message is displayed, to read the parameters file that has been created, insert the Configuration Diskette into the floppy disk drive and select [Yes]. To create a new parameters file, select [No]. When the OS wizard has been started and [Yes] has been selected, insert the floppy disk, and read and confirm the parameters file. If you select [No], follow the wizard and enter the parameter.
4-19 Windows Setup on the right is displayed. If you select [Yes], the whole disk space is reserved and the process will be continued. If you select [No], the setup will be canceled. If you select [Cancel], you can go back to the OS wizard and correct the parameter 6. If the next message is displayed, insert the Windows Server 2003 R2 CD-ROM (DISC 1) into the DVDROM drive, and select [OK]. CHECK: Depending on the OS media to be used, you may be asked to enter the product key.
Windows Setup 4-20 Step 5: Windows Setup Wizard When the immediately preceding operation was “Step 4 Start the Express Setup,” proceed to “Step 6: Windows Server 2003 Service Pack Installation.
4-21 Windows Setup Step 6: Windows Server 2003 Service Pack Installation Installing Windows Server 2003 Service Pack Right after the Windows setup, the Windows Server 2003 Service Pack is not applied to the system. Refer to “Applying Windows Service Pack” on page 5-14, and apply the Windows Server 2003 Service Pack. IMPORTANT: If the Windows Server 2003 Service Pack is applied, be sure to apply Microsoft’s Hotfix. You can apply the Windows Server 2003 Service Pack later.
Windows Setup 4-22 Step 7: Set Dual LAN Configuration The NEC Express5800/320Fc system builds a dual LAN configuration by using "Intel(R) PRO/1000 MT Dual Port Network Connection" and extended PCI slot "Intel(R) PRO/1000 MT Server Adapter” and “Stratus emb-EB 2-Port Gigabit Adapter” mounted as standard on the CPU/IO module.
4-23 Windows Setup NEC Express5800/320Fc system Duplication Rule Be sure to set the dual configuration in the server. Also, when you set the duplex configuration, be sure to use one CPU/IO module 0 adapter and one CPU/IO module 1 adapter. e.g.1) Set the dual configuration with the improved endurance using all the adapters. CPU/IO module 0 CPU/IO module 1 Network e.g.
Windows Setup 4-24 2. Select one target network adapter, right-click on it and select [Properties] from the displayed menu to display the Properties window. 3. Select the [Teaming] tab in the Properties window. Check the radio button of [Team with other adapters] and click [New Team…].
4-25 Windows Setup 4. Enter the team name, and click [Next >]. 5. Select the check boxes of the adapters you want to include to the team, and click [Next>]. 6. Select “Adapter Fault Tolerance” or “Adaptive Load Balancing” as a team mode. (Usually select “Adapter Fault Tolerance.”) Click [Next >].
Windows Setup 4-26 7. Click [Finish]. 8. Start a command prompt, and confirm the physical MAC address of the team adapter with ipconfig /all. 9. Select the team adapter that has been set, right-click on it and select [Properties] from the menu displayed to display the Properties window.
4-27 Windows Setup 10. Select the [Advanced] tab in the Properties window. Select [Locally Administered Address] from the [Settings] list box, and enter the MAC address of team adapter that you have checked in the [Value:] text box, and click [OK].
Windows Setup 4-28 Step 8: Set Dual Disk Configuration NEC Express5800/320Fc system secures data by setting dual disk configuration using “RDR (Rapid Disk Resync) function.” Be sure to make dual disk settings by referring to the procedure. IMPORTANT: Set dual disk configuration by the RDR (Rapid Disk Resync) function. If you want to use other disk management tool (e.g. VERITAS Storage Foundation), install it after “Step 14: Make Settings for Failure Management.
4-29 Windows Setup IMPORTANT: To perform this procedure, you need to log on as an administrator or a member of administrator group. RDR can only be set on the basic disk inserted into the built-in slot of NEC Express5800/320Fc system. It cannot be set on the dynamic disk. For the disk on which RDR is set, use the products with the same serial number. Be sure to configure the RDR settings in the same way not only when the OS is installed but also when the disk is added to the PCI module.
Windows Setup 4-30 2. Right-click the disk (Slot 1 of PCI module 0) on which the system is installed on the left pane of the [RDR Utility] window, and click [Create RDR Virtual Disk]. TIPS: Depending on the disk status, it takes time to set RDR, and RDR Utility may be stopped for a few minutes. This is not an error. Please wait for a while. 3. Click [Yes]. 4. Click [OK].
4-31 Windows Setup 5. Insert the disk to set dual configuration into the corresponding slot. (In this case Slot 1 of PCI module 1). IMPORTANT: When a disk is inserted a popup window for asking to reboot the computer may be displayed, but you do not need to reboot it. Click [No] and close the popup window. As for the disk to be inserted, use a new disk or a physically formatted disk with the same capacity as the synchronization source disk. If you use other disks, dual configuration is not set normally.
Windows Setup 4-32 7. Click [OK]. 8. Check that disk synchronization has been started and the status of the DISK ACCESS LED and RDR Utility display changes as the following table.
4-33 Windows Setup Synchronization completed Synchronization source disk Synchronization destination disk RDR Virtual Disk DISK ACCESS LED Green and blinking Green and blinking RDR Utility Condition Status Duplex Duplex Duplex None IMPORTANT: - If you have created a new partition on the disk where RDR has been set and which is duplexed, the created partition area is automatically synchronized.
Windows Setup 4-34 Step 9: Update Software If you use ftServer Control Software UPDATE CD-ROM, see “Installing ftServer Control Software” (page 6-12) to update the software. When there are other update modules, apply them in this step.
4-35 Windows Setup Step 10: Connect and Configure Options When there are optional PCI boards or peripheral devices to connect to the main unit, power off the main unit. Then, for connecting them, follow the instructions in “PCI board” in the separate volume of the User’s Guide and the manual of the devices. When the mounted memory is 4GB or more, specify /PAE switch to BOOT.INI file. In order to use the entire mounted memory from the Windows system, /PAE switch needs to be specified.
Windows Setup 4-36 Step 11: Create Volume For NEC Express5800/320Fc system, you need to perform mirroring for each disk by the RDR function. If you created a new partition or volume on the disk that has been set RDR and dual configuration, the area is mirrored automatically. You do not need to perform mirroring for each partition volume.
4-37 Windows Setup Step 12: Set Network for NEC ESMPRO Agent NEC ESMPRO Agent is required for continuous operation of the NEC Express5800/320Fc system. It is automatically installed when you install the OS. To operate NEC ESMPRO Agent, you need to set the SNMP. To change the settings of the SNMP Service: 1. Double-click [Administrative Tools] in [Control Panel]. 2. Open [Services] in [Administrative Tools]. 3. Select [SNMP Service] from the service list and then [Properties] in the [Action] menu.
Windows Setup 4-38 Change the name of the community receiving SNMP packets from the default “public” to any name. IMPORTANT: If the community name is changed, you need to register the change made to the community of NEC ESMPRO Agent from [Control Panel]. To change the community to another and register it, use the [SNMP Community] list box in the [General] tab.
4-39 Windows Setup Step 13: Enable OS Boot Monitoring Function When necessary for system operation, enable the “OS Boot Monitoring” setting which has been disabled in “Step 3: Disable OS Boot Monitoring Function” (page 4-10). Or, see “Step 3: Disable OS Boot Monitoring Function” (page 4-10) and set appropriate time (default is 10 min.).
Windows Setup 4-40 Step 14: Make Settings for Failure Management Make the following settings beforehand to ensure quick recovery from failure. Set Memory Dump (Debug Information) This section explains the setting for collecting memory dump (debug information) in the server. IMPORTANT: Notes on memory dump The maintenance personnel designated by your sales agent are responsible for collecting memory dump. Customers should make settings of memory dump only.
4-41 Windows Setup 4. Enter the location, where debug information is to be written, in the text box. When writing debug information under the file name "MEMORY.DMP"in the D drive: D:\MEMORY.DMP IMPORTANT: [Complete memory dump] should be specified for writing debug information. However, if the mounted memory size is over 2GB, specify [Kernel Memory Dump]; you cannot specify [Complete memory dump] ([Complete memory dump] is not displayed on the menu).
Windows Setup 4-42 5. Click [Settings] in the [Performance] box. The [Performance Options] window appears. 6. Click the [Advanced] tab on the [Performance Options] window.
4-43 Windows Setup 7. Click [Change] in the [Virtual memory] box. 8. Change the value set for [Initial Size] in the [Paging file size for selected drive] box to the [Recommended] value or more, and then click [Set]. IMPORTANT: Be sure to create the file in the size more than [Recommended] value in the OS partition. If a value smaller than the [Recommended] value is set for [Initial Size] of the paging file, accurate debug information (memory dump) may not be collected.
Windows Setup 4-44 Set Dr. Watson Dr. Watson of Windows Server 2003 is a debugger for application errors. When detecting an application error, Dr. Watson diagnoses the NEC Express5800/320Fc system and records the diagnostic information (log). Take the following steps to collect diagnostic information: 1. Click [Run...] from [Start]. 2. Enter "drwtsn32.exe" in the [Open] box, and click [OK]. The [Dr. Watson for Windows] dialog box appears. 3.
4-45 Windows Setup Install a Network Monitor A network monitor is useful for examining the causes of network failures and taking the countermeasures. To use the network monitor, you need to restart the system after the installation. It is recommended to install the network monitor before a failure occurs. 1. From the [Start] menu, select [Control Panel] and click [Add/Remove Windows Programs]. The [Add/Remove Windows Programs] dialog box appears. 2. Click [Add/Remove Windows Components].
Windows Setup 4-46 6. If a message is displayed asking you to insert "Windows Server 2003 R2A Enterprise Edition CD-ROM,” follow the instructions on the screen. Close the menu that appears by inserting the CD-ROM. To close the menu, click the [X] mark on the menu. 7. Click [Finish] in the [Windows Components Wizard] dialog box. 8. Click the [X] mark on the [Add or Remove Programs] dialog box.
4-47 Windows Setup Step 15: Back up System Information After setting up the system, back up the system information using the Off-line Maintenance Utility. Without backup for system information, the information and settings that are specific to your server cannot be restored after the server is repaired. Take the following steps to make a backup copy of the system information: 1. Prepare a 3.5-inch floppy disk. 2.
Windows Setup 4-50
Chapter 5 5 Procedures after Completion of Installation This chapter describes how you install management utilities, how you back up system information, and setup of PCs on the network. You may need to confirm these procedures while the system is running.
Procedures after Completion of Installation 5-1 INSTALLING MANAGEMENT UTILITIES The provided "NEC EXPRESSBUILDER" CD-ROM contains "NEC ESMPRO Agent" for monitoring NEC Express5800/320Fc system and "NEC ESMPRO Manager" for managing the NEC Express5800/320Fc system. Install and setup these utilities in the NEC Express5800/320Fc system or the computer (management PC) that manages the NEC Express5800/320Fc system.
5-2 Procedures after Completion of Installation NEC ESMPRO Agent NEC ESMPRO Agent is automatically installed by executing the “Fault Tolerant Server series setup program.” Click [Start] then [All Programs], and make sure that the installed utility folder exists. If it has not been installed while setting up the Fault Tolerant Server series, install it separately. IMPORTANT: Make sure that NEC ESMPRO Agent is installed because it is indispensable for continuous operation of NEC Express5800/320Fc system.
Procedures after Completion of Installation 5-3 Operation Environment NEC ESMPRO Agent can be operated in the hardware and software environments shown below. Hardware Installation system NEC Express5800/320Fc system Memory Memory capacity required to operate OS + 25.0 MB or larger Empty capacity of hard disk 50.0 MB or larger Software Windows Server 2003 SP1 Preparation before Setup Be sure to read the following description before system installation or setup.
5-4 Procedures after Completion of Installation To change the settings of the SNMP Service: 1. Double-click [Administrative Tool] in [Control Panel]. 2. Start [Services] in [Administrative Tool]. 3. Select [SNMP Service] from the service list and then [Properties] in the [Action] menu. The "SNMP Properties" dialog box appears. 4. Enter “public” in the [Community name] box in the [Traps] property sheet and click the [Add to list] button. IMPORTANT: 5.
Procedures after Completion of Installation 5-5 Change the name of the community receiving SNMP packets from the default “public” to any name. IMPORTANT: If the community name is changed, the community of NEC ESMPRO Agent is changed and registered by starting from [Control Panel]. To change the community to another and register it, use the [SNMP Community] list box in the [General] tab.
5-6 Procedures after Completion of Installation Installation NEC ESMPRO Agent is automatically installed together with the installation or re-installation of the NEC Express5800/320Fc system. NEC ESMPRO Agent may be installed manually on the master control menu of NEC EXPRESSBUILDER as follows: 1. Login to the system with user name “Administrator.” 2. Insert CD-ROM "NEC EXPRESSBUILDER" into the DVD-ROM drive.
Procedures after Completion of Installation 5-7 4. Click [Agent] in the main menu of the NEC ESMPRO setup. TIPS: The available menus vary depending on OS types. (The menus that cannot be installed are displayed gray.) IMPORTANT: 5. Double-clicking to select a menu may display two same dialog boxes. Click the [End] button to close one of the dialog boxes. If you click the [Cancel] button during setup, the message asking whether to stop or not to stop the installation will appear.
5-8 Procedures after Completion of Installation 7. Enter the path in which NEC ESMPRO Agent is installed and click the [Next] button. The NEC ESMPRO Agent module is installed below the ESM directory of the root partition in default. If no problem is found, click the [Next] button without any modification. To change the installation directory, click the [Reference] button, specify the desired installation directory with the full path including the drive name, and click the [Next] button. 8.
Procedures after Completion of Installation 5-9 Setup of NEC ESMPRO Agent The settings of installed NEC ESMPRO Agent remain unchanged from those at shipment. Click the [Start] button, [Setting], and [Control Panel] sequentially to open [Control Panel]. If you double-click the [NEC ESMPRO Agent] icon in [Control Panel], the property dialog box will appear. Modify the setting of each sheet in the dialog box to be fit to the used environment.
5-10 Procedures after Completion of Installation Uninstall The uninstallation of NEC ESMPRO Agent is described below. Uninstallation of NEC ESMPRO Agent The procedure of uninstalling NEC ESMPRO Agent is described below. IMPORTANT: Uninstallation of NEC ESMPRO Agent Start the uninstallation of NEC ESMPRO Agent after the system is started completely. If NEC ESMPRO Agent is uninstalled just after the system startup, the setup program may freeze displaying the [Service Being Deleted…] dialog box.
Procedures after Completion of Installation 5-11 NEC ESMPRO Manager Linked with NEC ESMPRO Agent installed in the server, NEC ESMPRO Manager monitors the server status and receives alerts from the server. NEC ESMPRO Agent Error LAN Notify NEC ESMPRO Manager Monitor When a failing module in the server is to be replaced, NEC ESMPRO Manager enables logical module disconnection from the server and logical installation after module replacement.
5-12 Procedures after Completion of Installation CONFIRMATION OF THE ft Server Control Software VERSION The following describes how to check the version of ft Server Control Software, which consists of various types of software for fault tolerance. Perform the procedure when you need to check the ft Server Control Software version of the current system before adding units or attachment to NEC Express5800/320Fc system. Confirm the version following the steps below: 1.
Procedures after Completion of Installation 5-13 APPLYING Windows Service Pack Notes to apply the Windows Service Pack You should not apply service packs other than those listed in “Step 1; Things Required for Setup” of Chapter 4 “WINDOWS SETUP” (page 4-4) in User’s Guide (Setup) on NEC Express5800/320Fc system by yourself. When applying Service Pack, also apply appropriate Microsoft’s HotFix.
5-14 Procedures after Completion of Installation If the following settings are enabled when applying Windows Service Pack, the process may stop or Windows Service Pack may not be applied properly. Disable the settings by clearing the checkboxes before applying Windows Service Pack. Reconfigure the following settings as necessary afterwards.
Procedures after Completion of Installation 5-15 IMPORTANT Patches (Considered as IMPORTANT by NEC and requires immediate application): Tests will be performed upon publication of new patches and the results will be informed to NEC sales agents. The high-risk viruses (such as Nimba worm as a past example) will be immediately tested. Security Rollup Package (SRP): Tests will be performed along with the publications of SRP and the results will be informed to NEC sales agents.
Chapter 6 6 Troubleshooting This chapter describes what to do when files needed to operate the OS are damaged and any trouble occurs on the product.
Troubleshooting 6-1 SYSTEM REPAIR If the system cannot be operated by some reason, use Recovery Console to restore the system. However, this method is only recommended to users or administrators who have good knowledge of the system. When you have restored a damaged file by using Recovery Console, always update the system as described later in this chapter. IMPORTANT: If hard disks cannot be recognized, the system cannot be repaired.
6-2 Troubleshooting 2. Environment variable “AllowRemovableMedia” setting IMPORTANT: This setting is made on the Windows Server 2003 Recovery Console when the Windows Server 2003 Recovery Console is in use. This should be set every time when the Recovery Console is started. (a) Start the Windows Server 2003 Recovery Console. For how to start the Recovery Console, see “Preparation” (page 6-3) and “Starting up Recovery Console” (page 6-4).
Troubleshooting 6-3 Preparation You need a support disk, “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” to start up the Recovery Console. Have “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” ready before starting the Recovery Console. If you do not have a computer that runs Windows Server 2003 or Windows 2000/XP/NT. Follow the steps below to create a “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER”: 1. Prepare a 3.5-inch floppy disk. 2.
6-4 Troubleshooting If you have a computer that runs Windows Server 2003 or Windows 2000/XP/NT. You can also create a “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” by the steps below: 1. Prepare a 3.5-inch floppy disk. 2. Insert the NEC EXPRESSBUILDER CD-ROM into the drive of a computer that runs Windows Server 2003 or Windows 2000/XP/NT. 3. From [Setup], select [Make OEM-Disk]. 4. Follow the instructions on the screen to insert the floppy disk.
Troubleshooting 6-5 (b) When the following message appears on the screen press F6 quickly. (a) Insert the Windows Server 2003 CD-ROM into the drive. (b) When the CD is set, reset the system (press Ctrl + Alt + Delete) or press the power switch to power off and on to reboot the NEC Express5800/320Fc system. (c) When the following message appears, press any key to start up from the CD-ROM.
6-6 Troubleshooting (c) Select [Stratus Virtual Disk Driver] and then press Enter. The screen of (a) is displayed again. (d) Select [Stratus Embedded SAS Adapter] and then press Enter. (e) When the following screen appears, remove the floppy disk from the floppy disk drive and press Enter. Setup will load support for the following mass storage device(s): Stratus Virtual Disk Driver Stratus Embedded SAS Adapter Continue the operations by following the messages. 4.
Troubleshooting 6-7 To write data to a dynamic disk, settings described in “Cautions for using the Windows Recovery Console” in “System Repair” need to be configured in advance. For details, see “Cautions for using the Windows Recovery Console” in “System Repair.” Updating the System IMPORTANT: NEC Express5800/320Fc system is a precision instrument. You should ask maintenance personnel to update the system. You will need to update the system after you repair the system using Recovery Console.
6-8 Troubleshooting 2. Remove duplications of all the LANs for both onboard and option boards. When dual LAN is disabled, a setup of LAN will be deleted. Note down the setup information. (a) Start Device Manager. (b) Select the team adapter that you want to cancel duplication, and select [Properties] from the menu displayed by right-click, to display the Properties window. (c) Select the [Settings] tab in the Properties window, and click [Remove Team].
Troubleshooting 6-9 (d) 3. The confirmation dialog will be displayed. Click [Yes]. Follow the steps below to update the system. Do not input or output data during the update process. a) After logging on to the system as a user with the Administrative account, insert NEC EXPRESSBUILDER CD-ROM into the drive of the server. b) When the “Master Control Menu” screen appears, click [Setup] and click [Update NEC Express5800 system] on the menu. 4.
6-10 Troubleshooting however, disk mirroring is disabled. Make sure to check disk mirroring in 8. When “Found New Hardware” wizard appears at the reboot, click [Cancel]. If the same message appears again, click [Cancel] again.
Troubleshooting 6-11 6. Reinstall ft Server Control Software. Reinstall ft Server Control Software referring to “Installing ft Server Control Software” (page 6-12). 7. Check disk mirroring. If the disk mirroring is disabled, enable the mirroring again. For the method to check disk mirroring, see “Step 8: Set Dual Disk Configuration” in Chapter 4. IMPORTANT: During disk re-synchronization, do not shut down the system until the resynchronization is completed.
6-12 Troubleshooting Installing ft Server Control Software Install ft Server Control Software. IMPORTANT: Terminate all programs before starting the installation. You must terminate all programs because the software will not be installed successfully, especially when Microsoft management console is running. The LAN settings will be deleted by the installation. Write down the setting information for making the settings after the installation as necessary.
Troubleshooting 6-13 TROUBLESHOOTING This section describes what you should do when a trouble occurs in the product. Problems with NEC EXPRESSBUILDER When the NEC Express5800/320Fc system is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server? If you do not set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server, an error message will appear or the OS will boot.
6-14 Troubleshooting Problems with Windows Setup The following message is displayed when the setup starts. The s pecified disk is n ot foun d. installation. Terminating SW The disk to install the system is not connected properly. Check if the hardware is properly installed and connected. The following message is displayed while copying files from CD-ROM. Press R. If this message still appears, perform the setup again. If the error persists, contact your sales agent to examine the DVD-ROM drive.
Troubleshooting 6-15 Windows can be operated after a setup but each module or PCI board is not duplicated. (Status LED 2 on the CPU/IO module does not light on green). Did you abort the installation during a setup such as by closing a window of the programs that are running? Installation will be aborted if you finish the programs that are running such as by closing a window. Although the operation on Windows will be feasible, PCI boards will not be duplicated properly if you abort the installation.
6-16 Troubleshooting About the Express Setup Entire disk area is used as the OS area though “Use Existing Partition” has been selected for “System Partition.” Was there any partition other than the partition to be reused? If there was no area other than the partition to be reused, the entire area is reserved for Windows installation. The settings for joining a domain was made, but the server was installed as a member of a workgroup. Workgroup settings are made in the installation.
Troubleshooting 6-17 Problems with NEC ESMPRO Setup A menu which cannot be chosen with a setup main menu. The available menus vary depending on the OS types. (The menus that cannot be installed are displayed in gray.) Stop the setup of NEC ESMPRO Agent on the way. If you click [Cancel] during the setup, the message asking whether to stop or not to stop the installation will appear. You can stop the installation by clicking [Stop] (the main menu remains displayed).
6-18 Troubleshooting Problems with System Repair “Press F6 if you need to install a third party SCSI or RAID driver…” was not displayed and there was no chance to enter F5 and F6 when “When starting Recovery Console from Windows Server 2003 CD-ROM” was performed. Did you press any key when the message “Press any key to boot from CD” is displayed on top of the screen? Start-up from Windows Server 2003 CD-ROM is required to start the Recovery Console from Windows Server 2003 CD-ROM.
Appendix A About Services Information on NEC Express5800/320Fc system is provided the web at NEC Express5800/320Fc system Web ASIA PACIFIC http://www.nec.co.
