EXPRESS5800/120Rf-2 () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Solutions (America), Inc. and/or its licensors. NEC Solutions (America), Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Contents Proprietary Notice Using This Guide Text Conventions .................................................................................................................. x Related Documents .............................................................................................................. xi Safety Notices ..................................................................................................................... xii Safety Notices for Users Outside of the U.S.A. and Canada ......
2 Setting Up the System Overview ............................................................................................................................2-2 Selecting a Site ...................................................................................................................2-2 Unpacking the System ........................................................................................................2-3 Installing the Server into the Rack...................................................
Power Off ............................................................................................................ 2-47 3 Configuring Your System Configuring Your System .................................................................................................. 3-2 BIOS Setup Utility ............................................................................................................. 3-3 Using the BIOS Setup Utility.........................................................................
Modifying the System Board..............................................................................................4-8 Replacing the Real-time Clock Battery.........................................................................4-8 DIMMs ........................................................................................................................4-10 Installing DIMMs ................................................................................................4-11 Removing DIMMs...........
Diskette Drive Activity LED Does Not Light............................................................. 5-12 CD-ROM Drive Activity Light Does Not Light ......................................................... 5-12 Problems with Application Software .......................................................................... 5-12 Bootable CD-ROM Is Not Detected ........................................................................... 5-13 Problems with the Network............................................
viii Contents
Using This Guide The EXPRESS5800/120Rf-2 User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: ! Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components. See this chapter to familiarize yourself with the features of your system.
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described. ! Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl, Alt, or Enter.
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server. ! System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.
Safety Notices ! ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. ! Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports. ! Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system.
1 System Overview ! Overview ! System Features ! System Chassis ! Power Supply ! Peripheral Bays ! SAF-TE Logic ! System Board Features ! System Functions ! System Security
Overview Your server is a modular, multiprocessing server based on the Intel Xeon microprocessor. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
System Features Your system features the following major components: ! Single or dual high-performance Intel™ Xeon™ 2.00GHz or 2.80GHz processors. ! 256 MB to 6 GB of ECC SDRAM two way interleaved memory, using up to six DIMMs. ! Six PCI expansion slots for add-in boards (three full-length, full height 64bit/100MHz PCI-X riser slots and three low profile 64-bit/100MHz riser slots). ! A maximum of seven hot-swap SCSI hard disk drive bays accessible from the front of the chassis.
! Chassis that supports up to two power supply modules. The additional power supply is needed to provide hot-swappable redundant power (i.e., the system will continue to operate with a single power supply failure). With two power modules installed, one power module can be easily removed or installed from the back of the chassis without turning the system power off. ! Fully lockable front bezel including Server Management software that monitors the front bezel intrusion switch.
System Chassis The system chassis (Figure 1-2) is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustrations. E D F G C H I B A J K P O N M L A SCSI backplane B Power supply unit C Cooling fans D Processor duct (dashed-line) E Riser card (for full-height boards) F Processor (mounted under the CPU and heat sink) G DIMM (Two DIMMs are mounted as standard in slots #1A and #1B.
Power Supply The power supply consists of the power supply bay and one power supply module. A second power supply module can be purchased to provide a redundant, 1+1 system. With either configuration, the power supply provides 500 watts of power and is designed to minimize EMI. The power subsystem supports implementation of remote management features including remote enable that permits power to be activated from a variety of sources.
System Board Features The system board (Figure 1-3) offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components.
Xeon™ Processors Depending on system configuration, each system includes one or two Intel Xeon 2.00GHz or 2.80GHz processors. Each processor plugs into a INT3/FCPGA socket package. The processor includes a 512K cache. When two processors are installed, both processors must be of identical bus and core speed. The processor external interface operates at a maximum of 400MHz. The second-level cache is located on the substrate of the processor cartridge.
Video Controller The system board uses an ATI RAGE XL PCI graphics accelerator with 8 MB of video SDRAM. The embedded SVGA video subsystem supports: ! Resolutions up to 1600 x 1200 under 2D and 1024 x 768 under 3D ! CRT and LCD monitors up to 100 Hz vertical refresh rate. The system board supports disabling of the onboard video through the BIOS setup menu or when a plug in video card is installed in any of the PCI slots.
Keyboard and Mouse The keyboard/mouse controller is PS/2-compatible. The server may be locked automatically if there is no keyboard or mouse activity for a predefined length of time. Once the inactivity (lockout) timer has expired, the keyboard and mouse do not respond until the previously stored password is entered. A Y-cable can be used if both a PS/2 mouse and keyboard are required at the same time.
Note: The system is Off only when the AC power cord is disconnected. System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected.
System Functions The following subsections describe select system functions. Degradation Feature The degradation feature automatically isolates a failed DIMM or processor to assure continuous operation of the server when the POST (Power On Self-Test, self-diagnosis program after power on) detects such a DIMM or processor. Note: The degradation feature is only available when at least four DIMMs or two processors are installed.
System Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the front bezel intrusion switch. Security with Mechanical Locks and Monitoring The front bezel contains a mechanical lock and an intrusion switch to prevent access to the front of the computer chassis. The computer chassis includes an intrusion switch on the top cover.
If both passwords are set, you: ! May enter the user password to enter BIOS Setup. However, you will not be able to change many of the options. ! Must enter the supervisor password if you want to enter BIOS Setup and have access to all of the options. ! May enter either password to boot the server if Password on Boot is enabled in either the BIOS Setup. ! May enter either password to exit secure mode. Secure Mode Configure and enable the secure boot mode by using the BIOS Setup.
Summary of Software Security Features The Table 1-1 lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run BIOS Setup and go to the Security Subsystem Group, menu. Table 1-1. Software Security Features Feature Description Secure mode How to enter secure mode: Setting and enabling passwords automatically places the system in secure mode.
Feature Description Control access to the system other than BIOS Setup: set user password To control access to using the system, set a user password and enable it through Setup. To disable a password, change it to a blank entry or press CTRL-D in the Change Password menu of the User Password Option menu found in the Security Subsystem Group. To clear the password if you cannot access Setup, change the Clear Password jumper (see Chapter 4).
2 Setting Up the System ! Overview ! Selecting a Site ! Unpacking the System ! Installing the Server into the Rack ! Installing the Cable Arm Assembly ! Removing the Server from the Rack ! Connecting Peripheral Devices ! Connecting the Power Cord ! Getting Familiar with the System ! Status Indicators ! Using the System
Overview This chapter describes how to select a site, unpack the system, assemble the rack-mount system unit into a cabinet and install the cable arm assembly. Information on front and rear panel features, switches, and LEDs are also included in this chapter. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: ! Near grounded, three-pronged power outlets.
Unpacking the System ! WARNING The system can weigh up to 55 pounds (25kg). If the system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference.
Installing the Server into the Rack This section provides the instructions for installing your rack-mount server into a standard EIA 19-inch rack cabinet. Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. ! WARNING Be sure that power to the system is turned off and unplugged. All voltage is removed only when the power cords are unplugged. ! Avoid excessive vibration and shock. Dropping an electronic component can cause serious damage.
Preparation ! CAUTION Ensure that the location of the rack-mount server does not create an unstable condition when installed in the rack cabinet. Before you begin select an appropriate location in your rack cabinet for the rack-mount server. To improve rack stability, mount heavier items towards the bottom of the rack cabinet. If the rack is a stand-alone unit and the rack is more than 75% filled with components, consider installing an optional stabilizer kit.
Checking Components The rail assemblies may be shipped already mounted to the sides of the server. The following additional components are needed to install the server into the rack. See Figure 2-1. A B C A Right Rail Bracket B Left Rail Bracket C Large Screws (8) D Small Screws (4) E Washers (8) D Figure 2-1. Rack Components Required Tools A Phillips screwdriver is required to install the server into the rack.
Installation Procedure Perform the following procedures to install the server into the rack: Removing the Rail Assemblies 1. The rail assemblies may be shipped already mounted to the sides of the server. Each rail assembly consists of a stationary rail attached to the server and a removable sliding rail. Following Steps 2 and 3, remove the sliding rails from the server. Note: The removed rail assemblies are to be installed on the inner rails later.
Figure 2-3. Inner Rails Attached to the Server Installing the Rail Brackets onto the Sliding Rails 1. Position a rail bracket behind each sliding rail assembly as shown in Figure 2-4. Figure 2-4. Positioning the Rail Bracket 2. Line up the screw holes (slots) at the end of each rail assembly to the screw holes in the rail bracket. Install two small screws (Figure 2-1, D) into each rail bracket and loosely tighten the screws to temporarily secure the rail assembly and bracket. See Figure 2-5. 3.
Installing the Rail Assemblies 1. Align the left slide rail assembly behind the mounting holes in the verticalmounting rail located on the left side of the rack cabinet. The catch tabs on the front and rear of the slide rail assembly help to align it with the holes in the vertical-mounting rail. See Figure 2-6. 2. Install two of the large screws and washers to secure the front of the slide rail assembly to the front vertical-mounting rail and loosely tighten them. See Figure 2-6.
Figure 2-7. Adjusting the Slide Rails 7. Firmly secure the rail bracket to the slide rail and the rack. See Figure 2-8. Figure 2-8. Tightening the Slide Rail Installing the Server 1. Extend the sliding rails of the right and left rail assemblies out of the system rack until they are locked. See Figure 2-9. Figure 2-9.
! WARNING The system can weigh up to 55 pounds (25kg). If the system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, at least two persons are required to install the server into the rack. 2. Firmly fit the inner rails on the sides of the server into the rail assemblies that are installed to the rack. Slowly push the server into the rack (Figure 2-10).
Securing the Server 1. Push the server into the rack as far as it will go. A A Figure 2-11. Securing the Server in the Rack 2. Tighten the right and left thumbscrews on the front panel to secure the server to the rack. See Figure 2-11, A. 3. If you are installing the cable arm assembly, proceed to the next installation procedure, otherwise perform Step 4. 4. Install the front bezel. This completes installing of the server.
Installing the Cable Arm Assembly Introduction The triple-hinged cable retention arm attaches to the rear of the server and the system rack allowing cables to move as the server slides back and forth within the rack cabinet. The server cables are tie-wrapped to the cable retention arm. The following sections provide procedures for installing the cable retention arm assembly to your server and your system rack. Installation of the cable retention arm differs depending on the type of system rack used.
Unpacking After unpacking the cable retention arm assembly, confirm that all parts shown in Figure 2-12 are included in the kit. Arm Base Arm Arm Stopper Assembly Arm Bracket C Arm Bracket B Arm Bracket A Screw A (No 6-32) Arm Extension Screw B Figure 2-12.
Preparation The following tool is required to install the cable retention arm assembly. Small Philips driver Installation Procedure This document includes three cable arm installation procedures. They are Installation Procedure A, Installation Procedure B, and Installation Procedure C. The procedure you use for installing the cable retention arm assembly varies depending on the depth of your system rack. Also, some of the hardware used differs depending on the procedure you use.
Installation Procedure A 1. Attach the Arm Base to the rear of the power supply cage using the two screws that secure the power supply cage to the chassis. See Figure 2-14. Power Supply Cage Screws (2) Arm base Figure 2-14. Attaching the Arm Base 2. One end of the cable arm includes a long hinged bracket with six mounting holes. The other end of the cable arm includes a small hinged bracket with two mounting holes.
3. Arm Bracket A has four holes, two of which are elongated. Using the elongated holes in Arm Bracket A, attach Arm Bracket A onto Arm Bracket B using two 6-32 screws. Refer to Figure 2-16. 4. Using the upper rail bracket screw and one type B screw (see screw illustrations in Figure 2-12), attach Arm Bracket B bracket to the rear cabinet vertical rail. Vertical rail Arm stopper Bracket A B Two screw A Use upper vertical rail bracket screw Arm base Two 6-32 screws Use screw B. See Page 3.
6. Press in on the rail release latches and slowly push the server in and out of the system rack several times. Ensure proper movement of the cable arm. Adjustment of the cable arm hinged brackets may be necessary to attain smooth operation. Tighten all screws. Ensure the server can be fully closed and secured to the rack. See Figure 2-18. 7. Bundle all the server cables together and tie-wrap them to the cable arm. Cable arm Figure 2-18.
8. The Arm Stopper Assembly keeps the cable arm from binding as the server is pulled out of or pushed into the rack. Attach the Arm Stopper Assembly to the left rear vertical rail (viewed from the rear of the cabinet) using one Screw B and one rail bracket screw. Arm Stopper Assembly Rail bracket screw (upper screw hole). Screw B Figure 2-19. Installing the Arm Stopper Assembly 9.
Installation Procedure B 1. Attach the Arm Base to the rear of the power supply cage using the two screws that secure the power supply cage to the chassis. See Figure 2-21. Power Supply Cage Screws (2) . Arm base Figure 2-21. Attaching the Arm Base 2. Position the Arm Extension bracket as shown in Figure 2-22, and using two 6-32 screws attach the Arm Extension bracket to the Arm Base. 3. One end of the cable arm includes a long hinged bracket with six mounting holes.
4. Arm Bracket A has four holes, two of which are elongated. Using the elongated holes in Arm Bracket A, attach Arm Bracket A onto Arm Bracket B using two 6-32 screws. Refer to Figure 2-23. 5. Using the upper rail bracket screw and one type B screw (see screw illustrations in Figure 2-12), attach Arm Bracket B bracket to the rear cabinet vertical rail. Arm Bracket B Use upper vertical rail bracket screw Arm Base Use screw B. See Page 3. Arm Bracket A Two 6-32 screws Figure 2-23.
7. Press in on the rail release latches and slowly push the server in and out of the system rack several times. Ensure proper movement of the cable arm. Adjustment of the cable arm hinged brackets may be necessary to attain smooth operation. Tighten all screws. Ensure the server can be fully closed and secured to the rack. See Figure 2-25. 8. Bundle all the server cables together and tie-wrap them to the cable arm. Cable Arm Figure 2-25.
Installation Procedure C 1. Attach the Arm Base to the rear of the power supply cage using the two screws that secure the power supply cage to the chassis. See Figure 2-26. Power Supply Cage Screws (2) . Arm base Figure 2-26. Attaching the Arm Base 2. Position the Arm Extension bracket as shown in the illustration below and using two 6-32 screws attach the Arm Extension bracket to the Arm Base. 3. One end of the cable arm includes a long hinged bracket with six mounting holes.
4. Arm Bracket A has four holes, two of which are elongated. Using the elongated holes in Arm Bracket A, attach Arm Bracket A onto Arm Bracket C using two 6-32 screws. Refer to the following illustration. 5. Using the upper rail bracket screw and one type B screw (see screw illustrations on page 3), attach Arm Bracket C to the rear cabinet vertical rail. See Figure 2-28. Arm Bracket C Use upper vertical rail bracket screw Arm Base Use screw B. See Page 3. Two 6-32 screws Arm Bracket A Figure 2-28.
6. Install the free end of the cable arm to Arm Bracket A using two 6/32 screws. See Figure 2-29. Two screw A Arm bracket Two 6-32 screws Arm Arm Bracket A Figure 2-29. Installing the Cable Arm to Arm Bracket A 7. Press in on the rail release latches and slowly push the server in and out of the system rack several times. Ensure proper movement of the cable arm. Adjustment of the cable arm hinged brackets may be necessary to attain smooth operation. Tighten all screws.
Removing the Server from the Rack ! WARNING The system can weigh up to 55 pounds (25kg). If the system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, at least two persons are required to install the server into the rack. 1. Release the security lock, open and remove the front bezel. See Figure 2-31. Figure 2-31. Opening the Front Bezel 2.
! WARNING Two persons are required when performing the next step. 6. Slowly slide the server out of the rack until the release levers click and lock the server in place. Figure 2-33. Removing the Server from the Rack 7. Press in the right and left release levers and carefully slide the server from the rack. 8. Place the server on a flat stable surface. Connecting Peripheral Devices The server is provided with connectors for wide variety of peripheral devices on its front and rear.
! The LAN connector and the serial port 2 connector of this server have the same shape. Be careful not to connect a cable to the wrong connector. Tag all LAN and serial port cables. ! A leased line cannot be connected directly to the serial port connectors.
Figure 2-34.
Connecting the Power Cord Plug the female end of each AC power cord shipped with your system into the input receptacle on the rear of each power supply shipped with your system. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If a power cord supplied with the system is not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
Getting Familiar with the System Before turning on and setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. This section describes the system switches, indicators and connectors. Front View with Front Bezel Closed Figure 2-35 shows the location of the front system features visible with the front bezel installed.
Front View with Front Bezel Removed Figure 2-36 shows the location of the front panel system features visible with the front bezel removed. B C D E F G H I J K L M B A A Q R P S O N T U V W BB X AA Y Z A Captive thumb screws (2). The screws secure the server to the rack. B Handles (2) C Hard disk bay (ID 0) D Hard disk bay (ID 1) E Hard disk bay (ID 2) F DISK lamp (green/amber) Each hard disk blinks green during disk activity. The lamp turns amber when the hard disk fails.
Q Floppy disk access lamp R Front VGA connector. Connect a display monitor to this connector. S ACT lamp (green) This lamp is on while the system is connected to the network and blinks during network activity. The number "1" on the icon indicates LAN port 1, and the number "2" indicates LAN port 2. T POWER switch. Press this switch to turn on/off the power. Pressing the switch once turns on the power, and the POWER lamp goes on. Pressing it again turns off the power.
Rear View Figure 2-37 shows the location of the rear panel system features. A B C D E F G H I J Y X W V Q P O N M L K U T S R A Low-profile PCI board expansion slots. Mount PCI boards of the low-profile type into the slots. The slots are called 3C, 2C, and 1C from the top. B Serial port 1 connector (DB-9). Connect a serial device to this connector. Note: The console of a management PC, etc. can be connected to only serial port 2.
port 2. P POST lamps (on the system board). The lamps are mounted onboard. They are on during POST after the power is turned on. Q Speed lamp (amber). This lamp indicates the transmission speed of the LAN port 2. R Speed lamp (amber). This lamp indicates the transmission speed of the LAN port 1. S LAN PORT 1 connector. Connects the server to the LAN network. T LINK/ACT lamp (green). This lamp indicates the access status of LAN port 1. U LAN PORT 2 connector.
Status Indicators Your server includes many LED status indicators providing you with detailed status of server operation. This section provides detailed descriptions of all server status indicators. ACT Lamp ( ) The ACT lamp is green while the server is connected to the LAN. The lamp flashes while the server is accessed via the LAN (during transmission/reception of packets). The number "1" on the icon indicates LAN port 1, and the number "2" indicates LAN port 2.
Table 2-1. System Status LED Indicator STATUS lamp indication Description Procedure On (green) The server is operating normally. None required (normal) Flashing (green) The server is operating with the memory, CPU, or power supply unit in degraded state. Check the AC POWER lamp indication on the rear panel of the server. Off A single-bit memory error has often occurred. Identify the device in degraded state by using the BIOS setup utility "SETUP," and replace it as soon as possible.
DISK ACCESS Lamp ( ) The DISK ACCESS lamp indicates the status of the hard disks mounted in the 3.5-inch disk bay. The lamp flashes green each time access is made to the hard disks in your system. The location of this indicator is shown in Figure 2-35, F. When the DISK ACCESS lamp turns amber, it indicates that a hard disk failure has occurred. Check the hard disk lamp located on each hard disk to determine the failing drive.
Note: Even if one of the hard disks fails in disk array configuration (RAID1, RAID5, or RAID0+1), the server can continue operation. However, replace the disk as soon as possible, and perform reconstruction (rebuild) processing. (The failing disk can be replaced in hot swap mode.) ! Flashing switching back and forth between green and amber indicates that reconstruction (rebuild) processing is being performed for the hard disk. (This flashing does not indicate a failure.
POST Lamp Four lamps indicating the POST progress are located on the system board. They are visible through the slits on the rear panel of the server. If POST does not complete, the screen displays an error message, or you hear beeps, note the beep pattern and contact your service representative. The location of POST lamps is shown in Figure 2-37, P. AC POWER Lamp The AC POWER lamp is located on the rear of each power supply. See Figure 2-37, K.
Using the System The following subsections describe how to use this server system properly and safely, including an explanation of the server system power on/off sequences, what the POST program checks in the server, and how to perform a forced power shutdown. When using the server system the following precautions should be observed. ! Do not delete the hard disk partition exclusively provided for maintenance of the server although it may appear on the operating system (OS).
Front Bezel You must remove the front bezel to power on/off the server, to access the floppy disk drive, CD-ROM drive, removable media device, and to install/remove hard disks to the 3.5-inch disk bays. Note: To open the front bezel, you must unlock the door with the provided security key. Installing or Removing the Front Bezel 1. Insert the security key into the key slot and turn the key towards the front bezel to release the lock. See Figure 2-39. Unlock Lock Figure 2-39. Unlocking the Front Bezel 2.
Figure 2-41. Installing the Front Bezel POWER Switch Use the POWER switch to turn on/off the server. Power On Press the POWER switch on the front of the server chassis. The POWER lamp lights in green. B A A Power switch B Power lamp Figure 2-42.
IMPORTANT: ! If the power cord is connected to a power control device such as a UPS (Uninterruptible Power Supply), make sure that the power control device is powered. ! The server management logic on your system board monitors and logs system voltage changes. When plugging the power cord to the system, you may experience a 10 second delay from the time you press the POWER switch on the front panel to the time the unit powers up.
POST Execution Flow The following describes the progress of POST in chronological order. IMPORTANT: ! Do not make key entries or perform mouse operations while POST is in progress. ! Some system configurations may display the message "Press Any Key" to prompt a key entry. This message is driven by BIOS of an installed optional board. Make sure to read the manual that comes with the optional board before any key entry.
5. POST then detects the internal SCSI controller and displays the message prompting you to launch the SCSI device utility. (Ignore the message. POST will automatically proceed a few seconds later.) Press for SCSISelect(TM) Utility! To launch the SCSI device utility, press Ctrl and A. See Chapter 3 for setup and parameters. You need to use the SCSI device utility when: you installed an SCSI device in a backup device bay. you connected an external SCSI device.
POST Error Messages When POST detects an error, it displays an error message on the display unit. See Chapter 8 for POST error codes. IMPORTANT: Take a note on the messages displayed before consulting with your sales agent. Alarm messages are useful information for maintenance. Power Off Follow the procedure below to power off the server. If the power cord of the server is connected to a UPS, refer to the manual that comes with the UPS or the manual for the application that controls the UPS.
3 Configuring Your System ! Configuring Your System ! BIOS Setup Utility ! SCSISelect Utility ! Configuring the RAID Controller ! Configuring System Board Jumpers
Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory. The SCSISelect Utility detects the SCSI host adapters on the system board.
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. “Press to enter SETUP” displays. 2. Press F2.
Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change. HOME or END Move cursor to top or bottom of window. PAGE UP or PAGE DOWN Move cursor to next or previous page. F5 or - Select the previous value for the field. F6 or + or SPACE Select the next value for the field.
Main Menu Feature Choices or Display Only Description System Time HH:MM:SS Set the System Time. System Date MM/DD/YYYY Set the System Date. Legacy Floppy A Disabled 1.44/1.25 Mb 3½” 720Kb 3.5” 2.88MB 3.5” Hidden if not detected. Legacy Floppy B Disabled 1.44 / 1.25 Mb 3½” 720Kb 3.5” 2.88MB 3.5” Hidden if not detected. Hard Disk Pre-delay Disabled Allows additional time for slower spin-up drives to come ready.
Primary and Secondary Master and Slave IDE Submenus Choices or Display Only Description Type Auto None Select Auto if a device is attached to the IDE channel. Multi-Sector Transfer Disabled 2 Sectors 4 Sectors 8 Sectors 16 Sectors Specifies the number of sectors that are transferred per block during multiple sector transfers. This field is informational only, for Type Auto.
Advanced Menu Feature Choices or Display Only PCI Configuration Select sub-menu. Peripheral Configuration Select sub-menu. Memory Configuration Select sub-menu. Advanced Chipset Control Select sub-menu. Boot-time Diagnostic Screen Disabled Enabled Description Your Setting Specifies whether POST messages are displayed. If this item is set to "Disabled," the logo appears during POST. The Boot-time Diagnostic Screen is automatically enabled if redirection is enabled.
PCI Configuration Menu Feature Choices or Display Only Onboard NIC Select sub-menu. Onboard SCSI Select sub-menu. Onboard Video Controller Select sub-menu. PCI Slot 1B ROM Disabled Enabled Used to enable or disable an option ROM that may be present on a PCI add-in card connected to the full-height riser card. PCI Slot 2B ROM Disabled Enabled Used to enable or disable an option ROM that may be present on a PCI add-in card connected to the full-height riser card.
Onboard NIC 1 / Onboard NIC 2 Submenu Feature Onboard NIC Onboard NIC 1 ROM Embedded NIC 2 ROM Choices or Display Only Description Your Setting Enabled Disabled Enabled Disabled Enabled Disabled Enables or disables onboard LAN controller. Enables or disables onboard LAN controller expansion ROM. Enables or disables onboard LAN controller expansion ROM.
Memory Configuration Submenu Choices or Display Only Description Extended Memory Test 1 MB 1 KB Every-Location Disabled Extended memory test options run during POST. 1MB: Tests every 1-MB memory. 1KB: Tests every 1-KB memory. Every-Location: Tests every memory location. Disabled: Initializes memory. DIMM Bank #1 - #3 Installed Disabled Not Installed Memory Retest Disabled Enabled Indicates the current memory status.
Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive.
Server Menu Feature Management Console Redirection Event Log Configuration Assert NMI on PERR Choices or Display Only Select Submenu Select Submenu Select Submenu POST Error Pause Disabled Enabled Disabled Enabled Disable BSP Do not Disable BSP Retry 3 Times Disable FRB2 Timer Disabled IRQ 5 IRQ 11 Stays Off Last State Power On Disabled Enabled Disabled Enabled Platform Event Filtering Disabled Enabled Boot Monitoring Disabled 5 minutes 10 minutes 15 minutes 20 minutes 25 minutes 30 minutes 35 minute
Server Menu (Continued) Feature Boot Monitoring Policy Choices or Display Only Retry 3 Times Retry Service Boot Always Retest Description Your Setting This item indicates the processing at the occurrence of timeout during boot monitoring. If [Retry 3 times] is selected, the system is reset after the occurrence of timeout and OS boot is retried up to three times. The failure in the third boot causes the boot to be tried from the service partition*.
Console Redirection Submenu Feature BIOS Redirection Port ACPI Redirection Port Baud Rate Flow Control Terminal Type Choices or Display Only Description Disabled Serial Port A (DB-9) Serial Port B (RJ45) Disabled Serial Port A (DB-9) Serial Port B (RJ45) 9600 19.2k 57.6k 115.2k No Flow Control CTS/RTS XON/XOFF CTS/RTS+CD VT100+ VT-UTF8 PC ANSI Specify the serial port to which a hardware console is connected. Your Setting Specify the serial port to which an ACPI console is connected.
Boot Menu Feature Boot Device Priority Hard Disk Drives Removable Devices ATAPI CDROM Drives Choices or Display Only Description Your Setting Description Your Setting Select sub-menu. Select sub-menu. Select sub-menu. Select sub-menu. Boot Device Priority Submenu Feature 1st Boot Device 2nd Boot Device 3rd Boot Device 4th Boot Device 5thBoot Device Choices or Display Only ATAPI CD-ROM Removable Devices Hard Drive IBA 1.1.05 Slot 0339 IBA 1.1.05 Slot 0338 Attempts to boot from an ATAPI CD-ROM drive.
Removable Devices Submenu Item Description Lists Bootable Removable devices in the system. Select one of the detected devices. This list includes legacy 1.44-MB floppy drives and 120MB floppy drives. Selects the Boot sequence from available devices. Lists ATAPI CDROM Drives Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press to execute the option. Pressing does not exit this menu.
SCSISelect Utility The SCSISelect Utility detects and configures the SCSI controller located on the system board or an optional SCSI controller board installed in your system. This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk. The SCSISelect Utility is used mainly to set the transfer rate of connected SCSI device.
Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Key Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. ESC Moves back to previous screen or parameter or EXIT if at the Main menu. F5 Switches between color and monochrome. F6 Resets to host adapter defaults.
Table 3-1.
With this screen you can determine the SCSI IDs for installed options. You can also view the device information by selecting a device and pressing Enter. The following sub menu appears. SCSI ID#4 Firmware Capacity : xxGB : xxxxxxxxx : xxxx xxx Format Verify Disk Media The following table lists submenu items and descriptions. Submenu item Description Format Verify Disk Media Formats the selected device. Verifies all the sectors in the selected device.
Configuring the RAID Controller RAID (Redundant Array of Independent Devices) options are available for your system, providing added security and high availability. If you order a system with a RAID controller, the system is pre-configured at the factory according to Table 3-2 below. Table 3-2. RAID Configurations Number of Hard Drives RAID Level Configured Hard Drives in Array 1 7 1 JBOD (RAID 7) Known as Just a Bunch of Drives, JBOD allows the controller to access the drives independently.
Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground. The system board jumpers enable you to set specific operating parameters for your system. A jumper is a small plastic-encased conductor (shorting plug) that slips over two jumper pins.
Table 3-3. Password/CMOS System Board Jumper Summary Jumper On/Off (default in bold) What it does at system reset. CMOS clear Off, Protect On, Erase Preserves the contents of CMOS. Clears CMOS. B Password disable Off, Enable On, Disable Enables password protection. Disables the password. C Reserved Off, Not Used Do Not Change.
Clearing and Changing the Passwords To clear and change the passwords: 1. Unlock and open the front bezel and power off the system. 2. Slide the server out of the rack into the locked position as described in Chapter 4 of this guide. 3. Remove the top cover. 4. Remove the system power cord from the back of the system. 5. Locate the position of the password jumper on the system board. See Figure 3-1.
4 Upgrading Your System ! General Information ! Static Precautions ! Equipment Log ! Tools Recommended for Upgrading Your System ! Preparing Your System for Upgrade ! Confirmation after Installation/Removal ! Extending the Server out of the Rack ! Top Cover ! Modifying the System Board ! PCI Option Board ! Disk Array Controller Board ! Backup Device ! Hard Disk Drive ! Inserting the Floppy Disk or CDROM Drive into the Flex Bay ! Power Supply Unit
General Information ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage.
Tools Recommended for Upgrading Your System Depending on the upgrade, you will need one or more of the following tools: ! Phillips screwdriver (#1 bit and #2 bit) ! Flat-head screwdriver ! Small needle nose pliers ! Pen or pencil ! ESD workstation or antistatic wrist strap (recommended) Preparing Your System for Upgrade To prepare your system for installation or removal of system components perform the following procedure: 1.
Confirmation after Installation/Removal Confirm the following after installing an additional option or removing a component: ! Reinstalling removed components exactly as they were. Install the components and cables that were removed and disconnected exactly as they were. The server may malfunction if certain components are not reinstalled or if cables are not connected properly. In particular, make sure that the FPC cable (Figure 4-1, A) is firmly connected.
Extending the Server out of the Rack The server needs to be pulled out from the rack for installing/removing any components other than the hard disk drives. ! WARNING Do not install the server in a rack leaving the top cover removed. Do not pull a device out of the rack if the rack is unstable. Do not pull more than one device out of the rack at a time. 1. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 2. Loosen the two captive thumbscrews on the front panel.
Top Cover Open the top cover when installing/removing an internal device or reconnecting an internal cable. Removal 1. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 2. Extend the server out from the rack. 3. Slide the top cover toward the rear of the server while pressing the lock button on the cover. See Figure 4-3. Figure 4-3. Releasing the Top Cover 4. Lift the top cover up and off from the server.
Installation 1. Position the top cover over the server. When installing the top cover, confirm that the tab of the cover is securely inserted into the slot in the server frame. Figure 4-4. Installing the Top Cover 2. Slide the top cover toward the front of the server. The top cover is locked when a "click" is heard. At this time, check the release button for normal state. When the top cover is securely locked, the release button springs up.
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: ! Replacing the real-time clock battery ! Removing and installing a processor ! Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistatic surface. Modify the system board only at an ESD workstation.
To replace the RTC battery, perform the following procedures: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 3. Extend the server out from the rack. 4. Remove the top cover of the system chassis. See Top Cover Removal found earlier in this chapter.
12. Reinstall the top cover on the system chassis. See Top Cover Installation found earlier in this chapter. 13. Plug in the system power cord(s), and turn on the system. 14. Run the BIOS Setup to restore the configuration settings to the real-time clock. 15. Reinstall the server into the rack. DIMMs The system board contains six DIMM sockets (Figure 4-7). Each socket can hold a single 72-bit DIMM module with 128MB, 256MB, 512MB, or 1GB of memory.
Installing DIMMs 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 3. Extend the server out from the rack. 4. Remove the top cover of the system chassis. See Top Cover Removal found earlier in this chapter. ! CAUTION For proper cooling and airflow, do not operate the system with the top cover removed.
8. Insert the bottom edge of the DIMM into the socket, and press down firmly on the DIMM until it seats correctly. 9. Gently push the plastic ejector levers on the socket ends to the upright position to ensure that they are installed correctly. Figure 4-9. Inserting Memory DIMMs 10. Repeat the steps to install each additional DIMM. 11. Reinstall the top cover on the system chassis. See Top Cover Installation found earlier in this chapter. 12. Plug in the system power cord(s), and turn on the system 13.
Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 3. Extend the server out from the rack. 4. Remove the top cover of the system chassis.
Processors The processor board includes two Intel Xeon processor ZIF sockets. See Figure 4-11. The following sections provide procedures for installing and removing the processors. 2 1 Figure 4-11. Processor Sockets Note: Your system may have up to two processors on the system board. All installed processors must be matched for speed and cache size. If replacing a processor, the replacement processor must match the speed and cache size of all installed processors.
Installing Processors Note: Your system may have up to two processors on the system board. All installed processors must be matched for speed and cache size. If replacing a processor, the replacement processor must match the speed and cache size of all installed processors. If upgrading a processor, all processors must be upgraded to match. To install a processor: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2.
! CAUTION When performing Step 6, make absolutely sure the locking lever is in its full open position (120-135 degrees) prior to insertion of the CPU. Catastrophic failure may result from improper insertion! 6. Raise the processor locking bar on the socket. See Figure 4-13. Figure 4-13. Raising the Processor Locking Lever 7. Orient the processor so that the triangle on the corner of the processor aligns with the triangle on the corner of the socket. See Figure 4-14. 8.
Figure 4-15. Lowering the Processor Locking Lever 10. If the heat sink does not already have thermal interface material applied to it, follow the instructions packaged with the applicator and apply thermal grease to the top of the processor. 11. Place the heat sink on top of the processor. See Figure 4-16. Figure 4-16. Installing the Heat Sink. 12. Install both heat sink clips as follows: ! CAUTION Do not allow the heat sink to rock back and forth while securing the heat sink clips.
Place the heat sink clip on the center tab of the retention module and rotate the clip towards the heat sink to engage the center tab. Repeat this step with the second clip. See Figure 4-17. While ensuring the heat sink is level and secure with one hand, snap one end of the clip down over the corresponding tab on the retention module. Then snap the opposite corner clip. Snap the remaining end of the clips down over the corresponding tabs. Be sure the clip is adequately engaged with the tab.
Removing Processors To remove a processor: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 3. Extend the server out from the rack. 4. Remove the top cover of the system chassis. See Top Cover Removal found earlier in this chapter. ! CAUTION For proper cooling and airflow, do not operate the system with the top cover removed.
B A Figure 4-18. Releasing the Heat Sink Clip ! CAUTION When performing the next step, be very careful that the screwdriver does not slip out of the clip, as the system board can be damaged. Using your thumb, press down on this end of the clip until it clears the bottom edge of the tab on the retention module and rotate the screwdriver as shown in Figure 4-18 until the end of the clip is free of the tab. Using the screwdriver, release the other end of the clip. Figure 4-19.
Rotate the heat sink lightly to the left and then to the right to free it from the CPU. Do not forcibly remove the CPU. Lift the heat sink straight out of the retention module. See Figure 4-20. Figure 4-20. Removing the Heat Sink 7. Raise the locking bar on the socket. See Figure 4-13. 8. Remove the processor from the socket. See Figure 4-21. Figure 4-21. Removing the Processor 9. Install the plastic processor air duct removed in Step 5 of this procedure. See Figure 4-12. 10.
13. Reboot the system. Verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 5. 14. Set "Reset Configuration Data” under the Advanced menu to "Enable". This setting is required to change the hardware configuration data. Reboot the system. 15. Reinstall the server into the rack.
PCI Option Board The server has two "riser cards" on the system board that enable installation of low-profile and full-height PCI boards. Three PCI boards can be installed on each riser card. (Up to six PCI boards can be installed in total.) Figure 4-22 shows the locations of the PCI riser slots on the system board. Notes: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board.
Notes Observe the following notes when installing/removing a PCI board: ! Do not touch the fingers of the riser cards or the leads of electronic components mounted on the cards. Fingerprints and dust left on them may cause the server to malfunction due to a connection failure or damage to the leads. ! A riser card is designed for installing only low-profile PCI boards or fullheight PCI boards. Before installing a PCI board, make sure of the card type.
Bus number Device number Function number Onboard NIC1 3 7 0 Onboard NIC2 3 7 1 Slot 1B 3 8 X Slot 2B 3 9 X Slot 3B 3 10 X Onboard SCSI Ch A (external) 4* 7 0 Onboard SCSI Ch B (internal) 4* 7 1 Slot 1C 4* 8 X Slot 2C 4* 9 X Slot 3C 4* 10 X * The bus number may be 5 or greater depending on the board installed in Slot 1B, 2B, or 3B. ! Set "Disabled" for the optional ROM of a LAN device not to be booted by using the BIOS SETUP utility.
Installing a PCI Option Board ! CAUTION Each riser card supports either a low-profile or full-height PCI boards. Before installing a PCI board, check the type of PCI board you are installing. When installing a PCI board, confirm that the card connector matches the connector of the riser card. 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2.
B A A Low-profile riser card retainer clip B Full-height riser card retainer clip Figure 4-25. Removing the Riser Card Retainer Clip 7. Push out the expansion slot cover. Keep the removed expansion slot cover for future use. See Figure 4-26. Figure 4-26. Removing the Expansion Slot Cover 8. If you are installing a full-height/full-length PCI board remove the retainer (if present) from the PCI board. See Figure 4-27. Figure 4-27.
9. Install the PCI board into the riser card. Align the PCI board with the riser card slot, and firmly push the PCI board until it is fully seated. Confirm that the PCI board bracket is positioned over the post of the riser card. See Figure 4-28, C and D. Confirm that the tab of the PCI board bracket is inserted in the designated slot of the riser card. See Figure 4-28, E and F. If a full-height PCI board is installed, confirm that the PCI board is inserted in the guide rails of the riser card.
10. Close and lock the retainer clip. See Figure 4-29. C C D D A B A Low-profile riser card B Full-height riser card C Retainer Clip D Locking Tab Figure 4-29. Closing and Locking the Retainer Clip 11. Align the riser card with the slot on the system board, and firmly push the riser card until it is fully seated. See Figure 4-30. A B A Low-profile riser card B Full-height riser card Figure 4-30.
12. Ensure the white insulator is positioned between the frame of the riser card and the power supply unit. See Figure 4-31, A. The metal frame of the riser card should not touch the power supply. A Figure 4-31. Checking the PCI Riser Card Insulator 13. Ensure the tabs of the riser cards are inserted into the slots in the rear panel as shown in Figure 4-32, C C C A B A Low-profile riser card B Full-height riser card C Riser Card Mounting Tabs Figure 4-32.
14. Reinstall the top cover on the system chassis. See Top Cover Installation found earlier in this chapter. 15. Plug in the system power cord(s). 16. Power on the server and verify that POST displays no error messages. 17. If POST displays an error message, take note of the message and see the POST error messages listed in Chapter 5. 18. Run the BIOS Setup Utility. Select "Yes" for [Advanced] → [Reset Configuration Data]. This setting is required to change the hardware configuration data. 19.
Disk Array Controller Board The disk array controller board is an optional PCI board provided to improve data reliability. Installing the disk array controller board allows you to use hard disks in the device bays of the server and those in the optional expansion disk cabinet in the disk array configuration. IMPORTANT: ! The disk array controller board is extremely sensitive to static electricity.
Installing a Disk Array Controller See "PCI Option Board" for the installation of a disk array controller. IMPORTANT: ! A riser card is designed for installing only low-profile PCI boards or fullheight PCI boards. Before installing a PCI board, make sure of the card specification. ! If a PCI board is installed in a slot lower than the one containing the disk array controller, the LED connector on the disk array controller board cannot be connected to the DAC LED connector on the system board.
Removing a Disk Array Controller See "PCI Option Board" for the removal of a disk array controller. Using Internal Hard Disk Drives in a Disk Array Configuration To use the internal hard disk drives with a disk array controller, reconnect the SCSI cables on the system board. The internal hard disk drive interface cable is connected to the SCSI connector on the system board at shipment. See Figure 4-33.
LED Relay Cabling To indicate disk access status in a disk array configuration, connect the LED relay cable connected on the system board connector to the HDD LED connector of the disk array controller. See Figure 4-34. Note: To switch the internal hard disk drives into a disk array configuration by installing a disk array controller into the full-height riser card, connect the SCSI cable to the disk array controller before installing the riser card into the system board.
Disk Array Configuration of Internal Hard Disk Drives Observe the following notes on configuring a disk array: ! The server must contain more than one SCSI hard disk drive having the same capacity and the same rotational speed. (The minimum number of required disks depends on the configuration of RAID (Redundant Arrays of Independent Disks).) ! Select/set a RAID level "RAID0", "RAID1", "RAID5", or "RAID0+1" of disk array configuration.
Backup Device The server has one slot for installing a backup device such as a magnetic tape drive. See Figure 4-35, A. IMPORTANT: ! A disk array controller (option) is necessary for installing a backup device. In this configuration internal hard disk drives are connected to a disk array controller. The backup device is connected to the SCSI connector on the system board.
Installing a Backup Device 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 3. Extend the server out from the rack. 4. Remove the top cover of the system chassis. See Top Cover Removal found earlier in this chapter. ! CAUTION For proper cooling and airflow, do not operate the system with the top cover removed.
Figure 4-37. Removing the FPC Cable IMPORTANT: Be careful not to damage the FPC cable. 9. While pushing the release tab (Figure 4-38, A) of the fan module towards the fans, slide the fan module to the left as viewed from the front of the server. A Figure 4-38. Releasing the Fan Unit IMPORTANT: Be careful not to damage the main power cable, the flat cable, or components in the server. 10. Lift the fan module straight up and remove it from the server. See Figure 4-39.
Figure 4-39. Removing the Fan Unit from the Server 11. While pushing the latching tab that secures the device bay, push the device carrier out the front of the server. See Figure 4-40. Figure 4-40. Releasing the Device Carrier IMPORTANT: Be careful not to bend the latching tab by applying excess force. If the tab bends, straighten it out. 12. Remove the device carrier from the front of the server. See Figure 4-41.
Figure 4-41. Removing the Device Carrier. 13. Push in on the tabs securing the front panel to the device carrier. See Figure 4-42. Figure 4-42. Releasing the Device Bay Front Panel 14. Remove the front panel. See Figure 4-43. Figure 4-43. Removing the Device Bay Front Panel IMPORTANT: Keep the removed front panel for future use.
15. Place the backup device on the device carrier. See Figure 4-44. Figure 4-44. Placing the Backup Device into the Device Carrier 16. Secure the backup device with the four screws included. Tighten two screws on each side. See Figure 4-45. Figure 4-45. Securing the backup Device to the Device Carrier Notes: ! ! Be sure to use the screws provided with the backup device. Position the backup device so that the device screw holes align with the screw holes in the device carrier.
17. Connect the included power extension cable to the power connector of the device. See Figure 4-46. This cable is shipped in the accessories box of the system. Figure 4-46. Connecting the Power Extension Cable 18. Insert the device carrier into the backup device bay. Push the device carrier as far as it will go into the system. It is locked when a "click" is heard. See Figure 4-47. Figure 4-47.
C A B A Power Cable B SCSI Interface Cable C SCSI Terminator Figure 4-48. Connecting the SCSI and Power Cables to the Backup Device Note: Confirm where to place the terminator at the end of the SCSI cable. The terminator must be placed in the device bay. 20. Route the SCSI cable starting from the device, pass through the frame on the right side of the server, and connect with the on-board SCSI. See Figure 4-49.
21. Place the fan unit in the server. The bottom of the fan module has slots that slide into tabs located on the bottom of the server. Align the slots with the tabs and place the fan module. See Figure 4-50. Figure 4-50. Install the fan Module IMPORTANT: Be careful not to damage the power cables, peripheral cables, or components. 22. Slide the fan module to the right when viewed from the front of the server. A click is heard as the fan module locks into position.
23. Connect the FPC cable and fastener. See Figure 4-51. Figure 4-51.Installing the FPC Cable and Cable Fastener Note: Confirm that the FPC cable is securely connected to the connector on the SCSI backplane and the one on the system board.
24. Connect the two fan cables. See Figure 4-52. Figure 4-52. Installing the Fan Cables 25. Reinstall the top cover on the system chassis. See Top Cover Installation found earlier in this chapter. 26. Plug in the system power cord(s). Removing a Backup Device Remove the backup device in reverse order of the installation steps.
Hard Disk Drive The server has seven hard disk drive slots to install hard disks with the SCA2 interface (Ultra 160 SCSI.) Up to six hard disk drives can be installed in the standard configuration. If using the flex bay to install a hard disk, you can install up to seven hard disk drives in the server. All seven slots may contain a hard disk approximately 25.4 mm (1 inch) high. The SCSI IDs of ID0 through ID5 are always assigned to hard disks as shown in Figure 4-53.
Installing a Hard Drive into the Hard Drive Bay Perform the following steps to install a hard disk drive. This procedure applies to all the hard disk drive bays. See the next section for the procedure installing a hard disk drive in the flex bay. See Figure 4-54. Note: The front bezel must be removed to access the hard disk drives. 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2.
7. Secure the drive in the drive carrier with the four screws supplied with the disk drive. See Figure 4-55. Figure 4-55. Mounting the Hard Drive into the Drive Carrier 8. Firmly hold the hard disk drive (with the tray provided) and handle, and insert it into the slot. IMPORTANT: ! Carefully hold the hard disk drive with both hands. ! .Push the hard disk drive until the handle engages with the frame. Figure 4-56. Installing the hard Drive 9. Slowly close the handle. See Figure 4-56.
10. Power on the server, start the SETUP utility, select [Boot] → [Hard Disk], and set the boot priority in the submenu. This procedure is necessary because installing an additional hard disk drive clears the current setting of the boot priority. IMPORTANT: ! To add a hard disk during operation of the Global Array Manager (GAM), click the Scan Device key after about 90 seconds have passed from the installation of the hard disk.
Figure 4-58. Removing the Drive from the Flex Bay 5. Install the provided spacer on the server. See Figure 4-59. Figure 4-59. Installing the Spacer 6. Secure the drive in the drive carrier with the four screws supplied with the disk drive. See Figure 4-55. 7. Firmly hold the hard disk drive (with the tray provided) and handle, and insert it into the flex bay slot. IMPORTANT: ! Push the hard disk drive until the handle hook engages with the frame.
Figure 4-60. Installing the hard drive into the Flex Bay Slot ! Carefully hold the hard disk drive with both hands. 8. Slowly close the handle. The handle is locked when a "click" is heard. See Figure 4-60. Note: Confirm that the hook tray is engaged with the drive bay. 9. Power on the server, start the SETUP utility, select [Boot] → [Hard Disk], and set the boot priority in the submenu.
Removing a Hard Disk Drive from the Hard Drive Bay Perform the following steps to remove a hard disk drive. NOTE: If removing a failed hard disk drive, confirm the slot in which the disk lamp of the hard disk drive is amber before starting the removal. See Figure 4-61, A. A Figure 4-61. Disk LED Lamps 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2.
7. Power on the server, start the SETUP utility, select [Boot] → [Hard Disk], and set the boot priority in the submenu. This procedure is necessary because installing an additional hard disk drive clears the current setting of the boot priority. 8. Install the front bezel In the disk array configuration, you can use the auto-rebuild feature to restore the data that was on the removed hard disk drive. The auto-rebuild feature is available for the RAID1, RAID5, or RAID0+1 disk array configurations.
Inserting the Floppy Disk or CDROM Drive into the Flex Bay The following explains the procedure for removing the hard disk drive and then installing the floppy disk or CD-ROM drive in the bay: 1. Observe the safety and ESD precautions listed under General Information and Static Precautions at the beginning of this chapter. 2. Perform the steps in "Preparing Your System for Upgrade" described earlier in this chapter. 3. Remove the hard disk drive. Refer to the previous procedure. 4. Remove the spacer.
This operation is necessary because installing the floppy disk drive or CDROM drive clears the current settings. 7. Install the front bezel. Power Supply Unit Even if a single power supply unit fails, the server can continue its operation without interruption (redundancy feature) provided that both power supplies are installed. Installing a Power Supply Perform the following steps to install a power supply unit: 1.
6. Insert the power supply unit. Confirm the power supply handle is securely hooked. See Figure 4-66. Figure 4-66. Installing a Power Supply 7. Firmly push the handle. The power supply unit is locked when a "click" is heard. See Figure 4-67. Figure 4-67. Locking the Power Supply 8. Connect two power cords. Use the power s provided with the server. The AC POWER lamps flash when the power cords are connected. See Figure 4-68. Figure 4-68.
9. Power on the server. The AC POWER lamps go on. 10. Confirm, by the STATUS lamp or on the POST screen, that there are no errors related to the power supply units. See Chapter 5 for details on the error messages. If the AC POWER lamps are off, reinstall the power supply units. If the same error message still appears, contact your service representative. Replacing a Power Supply IMPORTANT: Do not remove a power supply unit operating normally.
7. Install the new power supply unit following the power supply installation procedure previously described in this chapter.
5 Problem Solving ! Problem Solving ! Static Precautions ! Resetting the Server ! Forced Shutdown ! Troubleshooting Checklists ! Diagnostic Procedures ! Specific Problems and Corrective Actions ! Problems with the Network ! Plug and Play Installation Tips ! Error Messages ! How to Identify BIOS and BMC Revision Levels
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS and system user information.
Resetting the Server If the server halts before starting the operating system (OS), press and hold Ctrl and Alt and press Delete. This restarts the server. IMPORTANT: Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress. ! Hard Reset Press the RESET switch at the front of the server. A Figure 5-1.
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup. Hardware failure is a less frequent cause.
If the above items are all correct, but the problem reoccurs, refer to Additional Troubleshooting Procedures in this chapter. Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly.
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: ! If you are running the software from a diskette or CD-ROM, try a new copy of the software. ! If you are running the software from a hard disk drive, try running it from a floppy.
Diagnostic Procedures This section provides a more detailed approach to diagnosing and identifying problems and then locating their sources. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the system board, processors, memory board, keyboard, and mouse. If POST finds an error, it displays an error message. Refer to the Error Message section in this chapter for an explanation of each error message.
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processors, memory board, keyboard, and mouse. During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memory, it may take several minutes to complete the memory test. When the memory test completes, the following is displayed: Press to enter SETUP Press to enter BIOS SETUP.
Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on briefly. Check for the following: ! Does the diskette drive activity indicator turn on briefly? If not, refer to “Diskette Drive Activity Indicator Does Not Light” in this chapter.
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorrect beep pattern ! No characters appear on screen ! Characters on the screen appear distorted or incorrect ! System cooling fan does not rotate ! Diskette drive activity LED does not light ! Hard disk drive activity LED does not light ! CD-ROM drive activity LED does not light ! Problems with application software ! The startup
No Characters Appear on Screen Check the following: ! Is the keyboard working? Check to see if the Num Lock light is functioning.
Diskette Drive Activity LED Does Not Light Check the following: ! Is the diskette drive properly configured? ! Is the CDROM/Floppy Disk Drive combo properly installed in the flex bay? Use BIOS Setup to make sure that the diskette drive controller is set to Enabled. For information about running BIOS Setup, refer to the Configuring Your System chapter. If the problem persists, there may be a problem with the diskette drive, system board, or drive signal cable.
Bootable CD-ROM Is Not Detected Check the following: ! Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your BIOS Setup (F2) configuration. Problems with the Network Diagnostics pass, but the connection fails: ! Make sure the network cable is securely attached. The controller stopped working when an add-in adapter was installed: ! Make sure the cable is connected to the port from the onboard network controller. ! Make sure the other adapter supports shared interrupts.
Error Messages This section describes the POST error codes and messages. POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not have the correct checksum.
Table 5-1. POST Error Codes and Messages (continued) On-screen error message Action 10E Install the CPU (processor) correctly. External Cache Failure Contact your service representative to replace the CPU. 110 Floppy Controller Error Contact your service representative to replace the floppy disk drive or system board. This server does not support floppy disk drive B.
Table 5-1. POST Error Codes and Messages (continued) On-screen error message Action 8110 Processor 1 Internal error (IERR) Securely install the processor. 8111 Processor 2 Internal error (IERR) 8120 Processor 1 Thermal Trip error 8121 Processor 2 Thermal Trip error 8130 Processor 1 disabled Securely install the processor. 8131 Processor 2 disabled 8140 Processor 1 failed FRB level 3 timer Contact your service representative to replace the processor or system board.
Table 5-1. POST Error Codes and Messages (continued) On-screen error message Action 8192 L2 Cache size mismatch Install processors under the same specification. 8193 CPUID, Processor Stepping are different 8194 CPUID, Processor Family are different 8195 Front Side Bus Speed mismatch. System Halted Securely install the processor. 8196 Processor Model are different Install processors under the same specification.
Table 5-1. POST Error Codes and Messages (continued) On-screen error message Action 84FF System Event Log Full Clear the event log by using the BIOS SETUP utility. If the error is not eliminated, contact your service representative to replace the system board. The error message is displayed periodically if ESMPRO is not installed. The event log must be cleared periodically. 8500 Bad or missing memory in Slot 3A Check to see that the all DIMMs are firmly seated in the slot.
POST Error Code Hardware References Figure 5-3 shows the location of specific components referenced in the POST Error Codes and Messages table. Processor 2 3B 3A 2A 2B 1A 1B Processor 1 Note: DIMMs are always added in pairs in the ascending order of DIMM socket numbers. 1A 1B 2A DIMM #1-A DIMM #1-B DIMM #2-A 2B 3A 3B DIMM #2-B DIMM #3-A DIMM #3-B DIMM Group Bank #1 DIMM Group Bank #2 DIMM Group Bank #3 Figure 5-3 .
Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-5-2-2 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that no processor is detected on the system board. Table 5-2.
How to Identify BIOS and BMC Revision Levels To identify your system's current BIOS and BMC revision levels, perform the following procedure: 1. Power-on or reboot the system. “Press to enter SETUP” displays. 2. Press F2. The BIOS Setup Utility starts and the Main Menu is displayed. The menu bar at the top of the Main Menu lists the following selections: Menu Use Main Use this menu for basic system configuration. Advanced Use this menu for setting the Advanced Features available on your system.
5-22 Problem Solving
A Specifications ! System Specifications
System Specifications Item CPU Express5800/120Rf-2 Type Intel Xeon processor Intel Xeon processor Clock/Cache 2.0GHz/512KB 2.80GHz/512KB Number of processors 1 Maximum 2 Chipset Memory E7501 (533MHz) Standard 256MB Maximum 6GB Expansion unit 2 DIMMs (128MB×2/256MB×2/512MB×2/1024MB×2) Expansion times 2 times Memory module SDRAM DIMM (Low Profile PC133 Buffered Type) Error check ECC Graphics (VRAM) ATI RAGE XL (VRAM 8MB) Auxiliary input device Floppy disk (standard) 3.
B Installing and Configuring Windows® 2000 ! Overview ! Device Drivers ! Installation Assumption ! Installation Preparation ! Installing Microsoft Windows® 2000 Operating System ! Installing LAN Adapters ! Driver Installation for the ATI RAGE XL Display Adapter
Overview This appendix contains supplemental instructions needed to install and configure hardware and software used with the Microsoft Windows® 2000 Operating System. This information is intended to supplement the more detailed procedural documents available from Microsoft. This information is not intended to be the central source of installation and configuration information for your system.
Installation Assumption The installation and configuration instructions in this chapter assume the following: ! You have properly completed the hardware installation. ! You have run the BIOS Setup Utility to check system configuration. ! You will be installing Windows® 2000 Operating System from the CD-ROM media. Note: If you have an optional disk array controller preinstalled on your system, it was preconfigured at the factory.
Installation Preparation Before starting the installation procedure, you need to obtain certain information for use during the installation. Table B-2 lists the information you need in advance for the installation. It is recommended that you obtain the information from your server administrator and record it in Table B-2 before starting. After completing the installation, you might want to use the Windows 2000 Control Panel to configure additional devices or Windows 2000 services and facilities. Table B-2.
Installing Microsoft Windows® 2000 Operating System Use the following procedure to set up and perform a clean Windows 2000 Operating System installation on your server. Before performing the installation, read the “Installation Notes” in the following section.
3. When the following message is displayed, select Other, then press Enter. “Setup could not determine the type of computer you have, or you have chosen to manually specify the computer type. Select the computer type from the following list or select “Other” if you have the device support disk provided by the computer manufacturer.” 4. Insert the “Windows 2000 OEM-Disk” into the floppy diskette drive, and press Enter. Select the computer type which is displayed. 5.
Installing LAN Adapters The following section includes special driver installation instructions for the Intel PRO/100+ LAN adapter used in your system. Driver Installation for the Intel PRO/100+ LAN Adapter The PRO/100+ driver is initially installed during the installation of Windows 2000 and upgraded when you run the “Windows 2000 Update Module, see “Installing Microsoft Windows® 2000 Operating System” found earlier in this appendix.
5. Select the “Link Configuration” tab and set the “Auto Negotiation” value to DISABLE. Also set the “Forced Speed and Duplex” value according to the value specified for your HUB. Note: When selecting the "1000/Full" setting, set “Auto Negotiation” to ENABLE and select only the "1000/Full" setting at the “Negotiable Speeds and Duplexes” item. Also, add/delete any other protocols and services, as necessary.
C Interrupt Requests
Interrupt Requests The factory-set interrupt requests (IRQs) are listed below.
Interrupt Requests C-3
Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. ACPI (Advanced Configuration and Power Interface) Provides the programming standard for power management features. address A label, name, or number that identifies a location in computer memory. AGP Accelerated Graphics Port.
bit Derived from BInary digiT, a bit is the smallest unit of information a computer handles. See also byte. BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
EMP The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry.
LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives. password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM. PCI Peripheral Component Interconnect.
ROM (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM. RS-232C port An industry standard serial port. See also serial port. S SAF-TE (SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus to indicate faults.
SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. T tape drive A type of storage device using magnetic tape. TTL (Transistor-Transistor Logic) A type of integrated circuit used in computers. See also CMOS. U ultra 160/m SCSI Ultra 160/m is a parallel SCSI interface based on Ultra3 SCSI technology.
10 Glossary
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Component Server System Board Processor 1 Processor 2 DIMM Slot 1A DIMM Slot 1B DIMM Slot 2A DIMM Slot 2B DIMM Slot 3A DIMM Slot 3B Modem Diskette Drive Tape Drive CD-ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Hard Disk Drive 7 Network Controller 1 Network Controller 2 RAID Controller SCSI Controller Monitor Keyboard Mouse Power Supply (standard) Power Supply (optional) 2 Equipment Log Manufacturer Name & Model Serial Number (if a
Index A L AC link mode, 1-12 Advance menu configuring in setup, 3-7 Lithium backup battery installing, 4-9 M B Battery installing, 4-9 BIOS using the setup utility, 3-3 Main menu configuring in setup, 3-5 Memory addresses, 1-8 N C Configuring system board jumpers, 3-22 Configuring your system, 3-2 Network problems, 5-13 O D Overview, 1-2 Diagnostic procedures, 5-7 Drivers Windows 2000, B-2 P E Error codes.
S SCSISelect utility adaptec, 3-17 Security, 1-13 software lock, SSU, 1-13 Security menu configuring in setup, 3-11 Server management intrusion detection, 1-13 Server menu configuring in setup, 3-12 Setup advanced menu, 3-7 exit menu, 3-16 integrated peripheral configuration menu, 3-8 main menu, 3-5 security menu contents, 3-11 server menu, 3-12 SSU software locking feature, 1-13 Switches DC power, 4-2 System configuring, 3-2 unpacking, 2-3 System board features, 1-7 System chassis, 1-5 T Troubleshooting c
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