User's Guide

6-18 Troubleshooting
Unstable operation <NetWare>:
→ When the system errors occur, refer to the NetWare operating system
documentation to check the configuration for any errors.
Novell Inc. regularly releases updates that include patches for solving OS
problems. Before placing the system in service, consult with your NetWare dealer
for the latest patches and updates.
If the OS configuration is correct and up-to-date, but an error continues to occur,
contact your sales agent.
The server is not found on the network:
θ Is the LAN cable connected?
→ Make sure the LAN cable is connected to the network port on the rear of the
server. Also make sure that the LAN cable conforms to tour particular network
interface standards.
θ Is the BIOS configuration correct?
→ The internal LAN controller may be disabled with the BIOS setup utility of the
server. Check the setting with the BIOS setup utility.
<Menus to check:
[Advanced] - [PCI Configuration] - [Onboard NIC 1], [Onboard NIC 2]>
θ Have the protocol and service been configured?
→ Install the correct network driver for the server. Make sure that the protocol, such
as TCP/IP, and services are properly specified.
θ Is the transfer speed correct?
→ The internal LAN controller installed in the server in the standard configuration
supports the transfer speed of 100 Mbps and 10 Mbps. This transfer speed may be
selected or changed by the OS. However, do not specify "Auto Sense". Specify a
specific speed, "100" or "10".
θ Have you updated the system? <Windows NT>
→ If the network driver is installed after the OS installation has completed, you must
reboot the system after installation of a network driver.