EXPRESS5800/120Rd-2 () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
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EXPRESS5800/120Rd-2 () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others. The NEC Computers Inc.
iii CONTENTS Using This Guide ...........................................................................................................................vii Text Conventions......................................................................................................................viii Safety Indications and Symbols ...............................................................................................viii Related Documents...................................................................
iv Identification of Servers ~ UID Switch ~ ............................................................................. 1-39 Floppy Disk Drive ................................................................................................................. 1-40 CD-ROM Drive ..................................................................................................................... 1-41 2 Setting Up Your Server Setup Flow ...........................................................................
v Updating the System - Applying Service Pack - ....................................................................4-36 Making Backup Copies of System Information .....................................................................4-37 Novell NetWare 5.0 ....................................................................................................................4-38 Required Diskettes .................................................................................................................
vi Features of the Off-line Maintenance Utility........................................................................ 6-40 Resetting the Server ................................................................................................................... 6-41 Forced Shutdown ....................................................................................................................... 6-41 7 Upgrading Your Server Safety Notes ..................................................................
Chapter 1 System Overview The “System Overview” chapter provides the information necessary to use your server, and includes a description of your system’s major components and functions. Read this chapter to familiarize yourself with your server.
1-2 System Overview OVERVIEW Your server is a modular multiprocessing server based on the Intel Pentium® III microprocessor. It is a solid performer utilizing the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
System Overview 1-3 Front View with Front Bezel Closed The following figure shows the location of the front system features viewable with the front bezel closed. 4 5 6 3 4 1 1 2 3 4 5 6 7 7 2 Front bezel The front bezel is a cover protecting the front devices during daily operation. A security key is provided to lock the cover. Key slot Insert the security key into this slot when unlocking the front bezel. POWER lamp (green) This lamp turns green when the power is turned on.
1-4 System Overview Front View with Front Bezel Removed The following figure shows the location of the front system features viewable with the front bezel removed. 2 3-0 3-1 3-2 4 3-3 3-4 3-5 6-1 6-2 6-3 9 10 2 1 1 7-1 5 7-2 7-3 8 11 11 11 11 12 11 13 1 2 3 4 5 6 14 15 Thumbscrews (2) These screws secure the server to the rack. Handles (2) Use these handles when dismounting/mounting the server from/in the rack.
System Overview 1-5 7 8 9 10 11 12 13 14 15 3.5-inch floppy disk drive This drive reads/writes data from/to the 3.5-inch floppy diskette. 7-1 Disk access lamp 7-2 Disk slot 7-3 Eject button Backup device bay Mount an optional DAT or AIT drive in this bay. Front serial port 2 connector Connect a device having a serial interface to this connector. USB connectors (2 ports) Connect device compliant with the USB interface to the connectors. (Windows NT 4.0 requires a compliant driver.
1-6 System Overview Rear View The following figure shows the location of the features located at the rear of the system. 1 5 6 7 2 8 20 12 14 15 16 10 9 2 3 4 17 19 18-2 17 1 2 3 4 5 6 7 8 13 11 18-1 The "100BASE-TX/10BASE-T connector" of (18) and the "serial port 2 connector" of (7) have the same shape. Be careful not to connect a cable to a wrong connector. 19 Low-profile PCI board extension slots Mount low-profile type PCI boards these slots.
System Overview 1-7 9 10 11 12 13 14 15 16 17 18 19 20 STATUS lamp (green/amber) (on the real panel) This lamp indicates the server status. The lamp is green during normal operation. The lamp turns amber or flashes when the server enters an abnormal state. POST lamps The lamps are mounted on boards. They are on during POST after the power is turned on. UID lamp (blue) This lamp goes on when the UID switch is pressed. (The lamp also goes on when software issues a command.
1-8 System Overview Internal View 3 4 5 6 2 7 1 8-1 8-2 9 15 14 10 13 1 SCSI backplane 2 Power supply unit 3 Riser card (for full-height boards) 12 11 4 Processor (mounted under the heat sink) 5 DIMM (Two DIMMs are mounted as standard in slots #1A and #1B.) 6 System board 7 Riser card (for only low-profile boards) 9 Cooling fans (Each number following the bold-faced number indicates the corresponding fan name.
System Overview 1-9 System Board 1 2 3 4 5 6 7-1 19 7-2 18 17 8 16 9 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 14 13 12 11 10 ICMB connector Connector for the PCI riser card (For only low-profile boards. 66 MHz/64-bit) DIMM sockets (for the interleave type) (The sockets are called #3B, #2B, #1B, #3A, #2A, and #1A sequentially from top.
1-10 System Overview STATUS INDICATORS This section describes the server indicator lamps. POWER Lamp ( ) The POWER lamp is on (green) when power is applied to the server and the power switch is on. It is off if power is not applied to the server. This server does not support the power saving mode. STATUS Lamp ( ) Server STATUS lamps are located on the front and rear panels of the server. The STATUS lamps are on (green) while the server is operating normally.
System Overview 1-11 STATUS lamp indication On (green) Flashing (green) Description Procedure The server is operating normally. The server is operating with the memory, CPU, or power supply unit in degraded state. No action required. CPU or memory error. Verify which CPU or memory bank was disabled by entering the F2 BIOS Setup menu and replace the component as soon as possible. Multiple single-bit ECC errors detected. Contact your field service representative to arrange the replacement of memory.
1-12 System Overview DISK ACCESS Lamp ( ) The DISK ACCESS lamp indicates the status of the hard disk mounted in the 3.5-inch device bay. The lamp flashes green each time access is made to the hard disk. When the DISK ACCESS lamp turns amber, it indicates that a hard disk failure has occurred. Check the hard disk lamp for the status of the failing hard disk.
System Overview 1-13 Hard Disk Lamp The disk lamp mounted in the 3.5-inch device bay indicates the following, depending on the status: Lamp ! Flashing (green) The lamp indicates that the hard disk is being accessed. ! On (amber) The lamp indicates a failure of a hard disk mounted in disk array configuration. Even if one of the hard disks fails in disk array configuration (RAID1, RAID5, or RAID0+1), the server can continue operation.
1-14 System Overview If the server is turned off during rebuild processing, the processing is stopped. Restart the server, mount the new hard disk in hot swap mode, and then perform rebuild processing again. Observe the following notes on using the auto-rebuild function. IMPORTANT: ! Do not turn the power off. (Once the power is turned off, the autobuild function does not start.) ! When dismounting a failed hard disk drive, wait 90 seconds before mounting the new hard disk drive.
System Overview 1-15 AC POWER Lamp There is an AC POWER lamp for the power supply unit on the rear. The lamp turns green and flashes when the power supply unit receives AC power from the power cord, which is connected to the AC inlet. The lamp turns green when the server power switch is turned on. If the lamp does not go on when the server power switch is turned on or if it turns amber, the power supply unit is probably faulty.
1-16 System Overview STANDARD FEATURES High performance ! Intel Pentium III Processor (1GHz/1.26GHz-S) ! High-speed 100BASE-TX/10BASE-T interface (100Mbps/10Mbps supported) ! High-speed disk access (Ultra160 SCSI x 2) ! High-speed memory access (133MHz, ECC, registered, PC/133 compliant, 72bit, 68-pin, 3.
System Overview 1-17 Power Supplies The power supply consists of the power supply bay and one power supply module. A second power supply module can be purchased to provide a redundant, 1+1 system. With either configuration, the power supply provides 350 watts of power and is designed to minimize EMI. The power subsystem supports implementation of remote management features including remote enable that permits power to be activated from a variety of sources.
1-18 System Overview SAF-TE LOGIC NOTE: SAF-TE Logic is in systems that include the hot-swap SCSI disk drive cage. SAF-TE Logic is not available in systems that include the standard SCSI disk drive cage. The SCSI backplane includes SAF-TE (SCSI Accessed Fault Tolerant Enclosure) logic that provides an interface to the disk subsystem that supports status signals, hot swapping drives, and enclosure monitoring. The transport mechanism for the standardized alert detection and status reporting is the SCSI bus.
System Overview 1-19 PCI Riser Slots The system board has two PCI riser slots, each capable of supporting 64-bit/66-MHz PCI riser cards. PCI features: ! Bus speed up to 66 MHz ! 32 bit memory addressing ! 5 V/3.3 V signaling environment ! Burst transfers of up to 512 Mbps ! 8, 16, 32, or 64-bit data transfers ! Plug and Play ready ! Parity enabled. Video The system board uses an ATI RAGE XL PCI graphics accelerator with 8 MB of video SDRAM that supports all standard IBM VGA modes.
1-20 System Overview Network Controller To ensure EMC product regulation compliance, the system must be used with a shielded LAN cable. NOTE: The system board uses two Intel ® 82550PM Fast Ethernet Controllers and supports two 10Base-T/100Base-TX network subsystems. The 82550 PM controller supports the following features: ! 32-bit PCI, CardBus master interface ! Integrated IEEE 802.3 10Base-T and 100Base-TX compatible PHY ! IEEE 820.
System Overview 1-21 Network Teaming Features Using both on-board NICs in a team does not allow the use of NIC 1 for server management access. To support both network teaming features and server management features, a third NIC must be added and teamed to NIC 2. NOTE: The network controller provides several options for increasing throughput and fault tolerance when running Windows NT 4.0, Windows 2000, NetWare 4.2 or newer: ! Adapter Fault Tolerance (AFT) - provides automatic redundancy for your adapter.
1-22 System Overview Preferred Primary Adapter With multiple adapters installed, you can specify one as the Preferred Primary adapter. For example if you have a server with a PRO/1000 server adapter as the primary adapter and a PRO/100+ adapter as the secondary, you could configure the PRO/1000 server adapter to be the preferred primary. In this scenario, if the PRO/1000 server adapter fails, the PRO/100+ will take over.
System Overview 1-23 Keyboard and Mouse The keyboard/mouse controller is PS/2-compatible. The server may be locked automatically if there is no keyboard or mouse activity for a predefined length of time. Once the inactivity (lockout) timer has expired, the keyboard and mouse do not respond until the previously stored password is entered. A Y-cable is included with your server and can be used if both a PS/2 mouse and keyboard are required at the same time. The keyboard and mouse are ordered separately.
1-24 System Overview System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected. The BMC supports the Management Workstation Application (NEC MWA), which allows remote server management via a modem or direct connection to a manager system.
System Overview 1-25 DEGRADATION FEATURE The degradation feature automatically isolates a failed DIMM or processor to assure continuous operation of the server when the POST (Power On Self-Test, self-diagnosis program after power on) detects such a DIMM or processor. NOTE: The degradation feature is only available when at least two DIMMs or processors are installed. Failed DIMMs and processors may be identified on the screen that the POST displays, or with the BIOS setup utility of the server, "SETUP.
1-26 System Overview SYSTEM SECURITY To help prevent unauthorized entry or use of the system, the system includes a full lockable front bezel and Server Management software that monitors the front bezel intrusion switch. Security with Mechanical Locks and Monitoring To unlock the bezel, insert the key in the lock and turn the lock counterclockwise until it stops (about a quarter turn). The bezel is now unlocked and can be opened again. To lock the bezel, insert the key in the lock.
System Overview 1-27 Using Passwords You can set either the user password, the supervisor password, or both passwords. If only the user password is set, you: ! Must enter the user password to enter BIOS Setup. ! Must enter the user password to boot the server if Password on Boot is enabled in either the BIOS Setup. ! Must enter the user password to exit secure mode. If only the supervisor password is set, you: ! Must enter the supervisor password to enter BIOS Setup.
1-28 System Overview Summary of Software Security Features The table below lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run the BIOS Setup and go to the Security Subsystem Group, menu. The table also refers to the Setup utility. Software Security Features Feature Secure mode Description How to enter secure mode: • Setting and enabling passwords automatically places the system in secure mode.
System Overview 1-29 Feature Boot without keyboard Specify the boot sequence Description The system can boot with or without a keyboard. During POST, before the system completes the boot sequence, the BIOS automatically detects and tests the keyboard if it is present and displays a message. The sequence that you specify in setup will determine the boot order. If secure mode is enabled (a user password is set), then you will be prompted for a password before the server fully boots.
1-30 System Overview EXPRESSBUILDER The CD-ROM that comes with the server contains a setup utility called "EXPRESSBUILDER." When you have first installed the server or append features to the server, use the EXPRESSBUILDER to set up your server. Refer to the EXPRESSBUILDER User’s Guide, located on your EXPRESSBUILDER CDROM, for details. IMPORTANT: Do not use the EXPRESSBUILDER for any other computers than the server, nor other Express5800 series servers than the one that EXPRESSBUILDER is provided for.
System Overview 1-31 NEC ESMPRO The ESMPRO is server management software that runs on the OS. The ESMPRO includes the ESMPRO Manager for the server monitoring terminal and the ESMPRO Agent for the server. NOTE: For details of major functions of the ESMPRO, system configuration and setups with the ESMPRO, refer to the ESMPRO User’s Guide included on the ESMPRO CDROM. Available functions of the ESMPRO depend on the OS you install. Ask your sales agent for details.
1-32 System Overview USING YOUR SERVER This section describes basic operations of the server including how to use devices such as the floppy disk drive and the CD-ROM drive. Front Bezel Remove the front bezel to power on/off the server, to access the floppy disk drive, CD-ROM drive, and a removable media device, and to install/remove hard disks to the 3.5-inch device bays. IMPORTANT: To open the front door, you must unlock the door with the provided security key.
System Overview 1-33 3. Slide the front bezel to the left to remove the tab from the frame and then remove the front bezel from the server. 4. To install the front bezel, latch the tab at the left side of the front bezel on the server frame. After the installation, lock the front bezel for security.
1-34 System Overview POWER Switch Use the POWER switch to turn on/off the server. Power On Press the POWER switch on the front of the server chassis. The POWER lamp lights in green. POWER lamp POWER switch IMPORTANT: ! If the power cord is connected to a power control device such as a UPS (Uninterruptible Power Supply), make sure that the power control device is powered up. ! When power is applied to the server, an initial diagnosis of the hardware starts.
System Overview 1-35 POST POST (Power On Self-Test) is the server's self-diagnostic program stored in system memory. When you power on the server, the system automatically runs POST to check the system board, ECC memory module, CPU module, keyboard, and mouse. POST also displays messages from the BIOS Setup Utility, such as the start-up message, while in progress. With the factory setup of the server, the logo appears on the display unit while POST is in progress.
1-36 System Overview POST Execution Flow The following describes the progress of POST in chronological order. IMPORTANT: ! Do not make key entries or perform mouse operations while POST is in progress. ! Some system configurations may display the message "Press Any Key" to prompt a key entry. This message is driven by the BIOS of an installed optional board. Make sure to read the manual that is included with the optional board before you make any key entry.
System Overview 1-37 4. POST then detects the internal SCSI controller and display the massage prompting you to launch the SCSI device utility. (Ignore the message. POST will automatically proceed a few seconds later.) Press for SCSISelect(TM) Utility! To launch the SCSI device utility, press Ctrl and A. See Chapter 3 for setup and parameters. You need to use the SCSI device utility when: – You installed an SCSI device in a 5.25-inch device bay. – You connected an external SCSI device.
1-38 System Overview POST Error Messages When POST detects an error, it displays an error message on the display unit screen. See Chapter 6 for POST error codes. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance. Power Off Follow the procedure below to power off the server.
System Overview 1-39 Identification of Servers ~ UID Switch ~ An "UID (unit ID) lamp" is provided on the front panel and rear panel. If more than one server is mounted in a single rack, the lamp identifies the server you are maintaining. The UID lamp goes on when the UID (unit ID) switch on the front panel is pressed. It goes off when the switch is pressed again. Maintenance from the rear of the rack has to be carried out in a dark, narrow space.
1-40 System Overview Floppy Disk Drive The server is includes a 3.5-inch floppy disk drive. The server supports the following 3.5-inch floppy disks: ! 2HD floppy disk (double-sided high-density track type) Stores data of 1.44MB. ! 2DD floppy disk (double-sided double-density track type) Store data of 720KB. Make sure that the server is powered on (the POWER lamp is lit) before inserting a floppy disk into the floppy disk drive.
System Overview 1-41 NOTE: Use of the floppy disk The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: ! Insert the floppy disk into the floppy disk drive gently. ! Do not write anything directly onto the disk surface with a pencil or ballpoint pen. ! Do not open the shutter. ! Do not use the floppy disk in a dusty place. ! Do not place anything on the floppy disk.
1-42 System Overview only compact disk). The CD-ROM provides larger and faster data read than the floppy disk. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. Do not leave the tray ejected from the CD-ROM drive. Insert a CD into the CD-ROM drive using the following procedure. 1.
System Overview 1-43 5. As shown in the figure below, hold the tray with a hand and press the CD with fingers of another hand to make the hole of the CD fit to the rotor at the center of the tray. Rotor Press this part of CD-ROM. 6. Push the front of the tray lightly to retract it into the drive. IMPORTANT: If a noisy sound is heard after installing a CD into the CR-ROM drive, reinstall the CD. To remove the CD from the CD-ROM drive, press the Eject button on the CD-ROM drive. The CD-ROM tray opens.
1-44 System Overview After removing the CD, close the tray. To remove a CD from the CD-ROM drive when the power is off, follow the procedure below. Emergency hole 1. Press the POWER switch to power off the server. The POWER lamp goes off. 2. Insert a metal pin of approximately 1.2 mm in diameter and 100 mm in length (a straightened large paper clip) into the emergency hole on the right front of the CD-ROM drive and gently push it in until the tray opens.
System Overview 1-45 NOTE: Use of CDs Keep the following notes in mind using a CD: ! Do not drop the CD. ! Do not place anything on the CD or bend the CD. ! Do not attach a label onto the CD. ! Do not touch the data side (nothing is printed on this side) with your hand. ! Do not scratch the CD or write anything directly on it with a pencil or ballpoint pen. ! Keep the CD away from cigarette smoke. ! Do not leave the CD in a high-temperature environment (e.g.
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Chapter 2 Setting Up Your Server This chapter describes how to select a site, unpack and install your rack-mount server, make cable connections, and power your server.
2-2 Setting Up Your Server SETUP FLOW Follow the flowchart below to set up the server. Selecting the server site Select a suitable site for the server. Unpacking the system Unpack the server and accessories from the shipping carton. Assembling the rack-mount system Assemble the 19-inch rack assembly and install the server. Connecting peripheral devices Connect peripheral devices to the server. Connecting the power cord Connect the power cord to the server.
Setting Up Your Server 2-3 SELECTING A SERVER SITE Installation To use the server, you must install it into a standard EIA 19-inch rack assembly. Installation of a Rack Refer to the rack installation documentation or contact your sales agent. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in serious personal injury. Do not use the server in any unapproved location. Do not connect the ground line to a gas pipe.
2-4 Setting Up Your Server Do not install the rack in the locations listed below. Installing the rack or mounting the server into the rack in these locations may cause failure or damage to the server, or injury to personnel near the server.
Setting Up Your Server 2-5 UNPACKING THE SYSTEM When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, store the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.
2-6 Setting Up Your Server ASSEMBLING THE RACK-MOUNT SYSTEM This subsection provides the instructions for the rack-mount server unit into a standard EIA 19inch rack cabinet. Also this subsection describes the removal procedures for the rack mount server unit from the 19-inch rack cabinet. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.
Setting Up Your Server 2-7 Restricted Access Location The server is intended for installation in a restricted access location, mounted above a noncombustible material. ESD Precaution An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity.
2-8 Setting Up Your Server Rack Installation Procedure Installation Perform the following procedure to install the server into the rack: IMPORTANT: When installing the cable arm, see the instruction manual provided with the cable arm assembly. Removing the Rail Assemblies 1. The rail assemblies are shipped already mounted to the sides of the server. Each rail assembly consists of a stationary rail attached to the server and a removable sliding rail.
Setting Up Your Server 2-9 Inner rails Installing the Rail Brackets onto the Sliding Rails 1. Install a rail bracket onto each sliding rail assembly as shown below. 2. Line up the screw hole (slot) at the top end of each rail assembly to the screw hole in the rail bracket, and loosely tighten the screw to temporarily secure the rail assembly and bracket. 3.
2-10 Setting Up Your Server Installing the Rail Assemblies 1. Align the left slide rail assembly behind the mounting holes in the vertical-mounting rail located on the left side of the rack cabinet. The catch tabs on the front and rear of the slide rail assembly help to align it with the holes in the vertical-mounting rail. 2. Install two screws that secure the front of the slide rail assembly to the front verticalmounting rail and loosely tighten them.
Setting Up Your Server 2-11 7. Firmly secure the rail bracket to the slide rail and the rack. Installing the Server CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details. Do not lift the server only by a single person. Do not pinch your finger with mechanical components. 1.
2-12 Setting Up Your Server WARNING At least two persons are required to install the server into the rack. 2. Firmly fit the inner rails on the sides of the server into the rail assemblies that are installed to the rack. Slowly push the server into the rack. Note: If the server is locked on its way into the rack, slowly push it in while pressing the release levers on the right and left sides of the server. When the server is installed for the first time, the tight mechanical parts may offer resistance.
Setting Up Your Server 2-13 Securing the Server Set screws 1. Push the server into the rack as far as it will go. 2. Tighten the right and left thumbscrews on the front panel to secure the server to the rack. 3. Install the front bezel. This completes installing of the server.
2-14 Setting Up Your Server Removing the Server from the Rack Assembly WARNING At least two persons are required to remove the server from the rack. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not attempt to lift the server by yourself. At least two persons are required to remove the server from the rack. Do not pinch your finger in the mechanical components.
Setting Up Your Server 2-15 Handles Screws IMPORTANT: ! In the next step, with two persons holding the bottom of each side of the server, slowly slide the server out of the rack. 6. Press in the right and left release levers and carefully slide the server from the rack. 7. Place the server on a flat stable surface.
2-16 Setting Up Your Server CONNECTING PERIPHERAL DEVICES Connect peripheral devices to the server. The server is provided with connectors for wide variety of peripheral devices on its front and rear. The figure on the next page illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices. CAUTION Observe the following instructions to use the server safely.
Setting Up Your Server 2-17 USB device *1 Device with the serial interface (e.g., Management *2 PC) FRONT Device with the SCSI interface USB device *1 Device with the *2 serial interface Device with the *2 serial interface Mouse Keyboard Finally connect the provided power cord to *4 the receptacle. If connecting the server to UPS, see the explanation below. *3 REAR If an optional power supply unit is additionally installed, connect the provided power cord to this AC inlet *4 and the receptacle.
2-18 Setting Up Your Server Connection to Serial Ports Various types of serial devices can be connected to the RJ-45 serial ports on the front and rear panels of the server. Some devices require the setting of the jumper pin (J6A2) on the system board to be changed according to the DCD/DSR signal specification, or they need to be connected via an optional serial port conversion cable. A set of two optional serial port conversion cables is provided with the server.
Setting Up Your Server 2-19 CONNECTING THE POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not hold the power plug with a wet hand. Do not connect the ground wire to a gas pipe. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
2-20 Setting Up Your Server To connect the power cord from the server to an interruptive power supply (UPS), use service outlets on the rear of the UPS. The UPS service outlets are categorized into two groups: SWITCH OUT and UN-SWITCH OUT. (They may be called "OUTPUT1" and "OUTPUT2".) To control a power supply with an application (ESMPRO/UPS Controller) that controls the UPS, connect the power cord to the SWITCH OUT outlet. For constant power, connect the power cord to a UN-SWITCH OUT outlet.
Setting Up Your Server 2-21 TURNING ON THE SERVER Power on the server and follow the on-screen instructions for setup. IMPORTANT: Before turning on the server: ! Some optional boards require BIOS changes, using the BIOS SETUP utility, before installation of the board. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to launch.
2-22 Setting Up Your Server POWER lamp POWER switch
Setting Up Your Server 2-23 The POWER lamp on the front of the server comes on. In a few seconds, the NEC logo appears on the screen and the Power On Self-Test (POST) begins. POST runs automatically when you power on or reset the server (Ctrl + Alt + Delete). POST runs diagnostics, initializes the server, sets interrupt vectors, detects installed peripheral devices, and boots up the operating system (if installed).
2-24 Setting Up Your Server INSTALLING THE OPERATING SYSTEM See Chapter 4 for installing the following operating systems. ! Microsoft Windows 2000 ! Microsoft Windows NT 4.0 ! Novell NetWare 5 or 5.1 ! SCO UNIX 5.0X To install operating systems not listed above, contact your sales agent. IMPORTANT: ! Use EXPRESSBUILDER for initial setup of your server. EXPRESSBUILDER is support software for the Express5800 server. It simplifies the process of installing and configuring your server.
Setting Up Your Server 2-25 MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and other specific information for your server. Save the information after completing system setup. Without the system information backup data, you may not be able to recover the information. You can save the information using the following procedures. 1. Insert the "NEC EXPRESSBUILDER" CD into the CD-ROM drive and reboot the system. 2. Select [Tools]. 3.
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Chapter 3 Configuring Your System This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for a better understanding BIOS setup requirements. SYSTEM BIOS ~ SETUP ~ The BIOS SETUP utility allows you to make basic hardware configuration changes to the server. This utility is pre-installed in the flash memory of the server and is ready to run at system startup.
3-2 Configuring Your System Starting the SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, the following message appears at bottom left on the screen. Press to enter SETUP Press F2 to start the BIOS SETUP utility and display its Main menu. If you have previously set a password with the SETUP utility, the password entry screen appears. Enter the password.
Configuring Your System 3-3 Description of On-Screen Items and Key Usage Use the following keyboard keys to make changes in the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. BIOS Setup Utility Main Advanced Security Server Boot Exit Additional setup menus Setup Warning Setting items on this screen to incorrect values may cause your system to malfunction! to configure PCI devices.
3-4 Configuring Your System Configuration Examples The following describes examples of configuration changes required to use the software-link features or for system operations. Date and Time To display system date or time Select [Main] - [System Time], [System Date]. Link with Management Software To link with the temperature monitoring feature of ESMPRO Select [Server] - [Temperature Sensor] - [Enabled].
Configuring Your System 3-5 Boot To change the boot order of devices connected to the server Select [Boot] and specify the boot order. To display POST check results Select [Boot] - [Quiet Boot] - [Disabled]. You can also press Esc while the log is on the screen to display POST check results. To use remote wake-up feature ! Via Modem: Select [Advanced] - [Advanced Chipset Control] - [Wake on Ring] - [Enabled]. ! Via LAN: Select [Advanced] - [Advanced Chipset Control] - [Wake on LAN] - [Enabled].
3-6 Configuring Your System Memory To enable the memory degradation feature Select [Advanced] - [Memory Configuration] - [Extended Memory Test] - [EveryLocation]. To check the installed memory (DIMM) status Select [Advanced] - [Memory Reconfiguration] - [Bank #n] and check the status indications. (n: 1 - 3) The on-screen DIMM numbers and socket locations on the system board are shown in the figure below.
Configuring Your System 3-7 CPU To check the installed CPU status Select [Main] - [Processor Settings] and check the status indications. The on-screen CPU numbers and socket locations on the system board are shown in the figure on the previous page. To clear the CPU error information Select [Main] - [Processor Settings] - [Processor Retest] - [Yes] and reboot the server. Keyboard To set Numlock Select [Advanced] - [Numlock].
3-8 Configuring Your System Select [Advanced] - [PCI Configuration] and set up each device. To install the disk array controller Select [Advanced] - [PCI Configuration] - [PCI Slot nx ROM] - [Enabled]. nx= Riser card number (n: 1 to 3) and type (x: C is low-profile type and B is fulllength/full-height type) To clear the hardware configuration data (after installing/removing internal devices) Select [Advanced] - [Reset Configuration Data] - [Yes].
Configuring Your System 3-9 Menu and Parameter Descriptions The SETUP utility has the following six major menus: ! Main ! Advanced ! Security ! Server ! Boot ! Exit To set specific functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set parameters, for each menu. Main Start the SETUP utility to display the Main menu. Menu items preceded by "►" mark have a submenu.
3-10 Configuring Your System Option System Time System Date Floppy A: Hard Disk Pre-delay Primary IDE Master/ Primary IDE Slave Parameter HH:MM:SS MM/DD/YYYY Not Installed [1.44/1.25 MB/1.2 MB 3.5"] 2.88 MB 3.5" [Disabled] 3 seconds 6 seconds 9 seconds 12 seconds 15 seconds 21 seconds 30 seconds – Processor Settings – Language [English (US)] Français Deutsch Italiano Español Description Sets the system time. Sets the system date. Sets the floppy disk drive A (standard configuration).
Configuring Your System 3-11 Processor Settings Select "Processor Settings" on Main menu to display the following menu. See the table below for setup options on the screen. Option Processor Type Parameter – Processor POST Speed Processor Retest – Processor 1 CPU ID [Disabled] Enabled Numeric (06xx) Processor 1 L2 Cache Processor 2CPU ID – Processor 2 L2 Cache – Numeric (06xx) Description Reports the type of processor(s) installed in system.
3-12 Configuring Your System Advanced Move the cursor to "Advanced" to display the Advanced menu. Menu items preceded by "►" has submenus. Select an option with the "►" mark and press Enter to display its submenu. See the table below for setup options on the screen. Option Reset Config Data Parameter [No] Yes Numlock [Off] On Description Select "Yes" to clear the configuration data (system information stored by POST). This parameter will be reset to "No" when the server restarts.
Configuring Your System 3-13 PCI Configuration Select "PCI Configuration" on the Advanced menu to display the following screen. Option PCI Slot nB ROM* (n: slot number) Parameter [Enabled] Disabled PCI Slot nC ROM* (n: slot number) [Enabled] Disabled Description Used to enable or disable an option ROM that may be present on a PCI add-in card connected to the fullheight riser card. Used to enable or disable an option ROM that may be present on a PCI add-in card connected to the lowprofile riser card.
3-14 Configuring Your System USB Function Submenu Option USB Function Parameter [Enabled] Disabled Description Enables or disables the onboard USB controller BIOS. Your Setting [ ]: Factory-set Onboard NIC 1 / Onboard NIC 2 Submenu Option Onboard NIC Embedded NIC ROM Parameter [Enabled] Disabled [Enabled] Disabled Description Enables or disables onboard LAN controller. Enables or disables onboard LAN controller expansion ROM.
Configuring Your System 3-15 Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen. Displayed only when the user password is set. See the table below for setup options on the screen. IMPORTANT: Avoid conflicts in the interrupt requests or base I/O addresses. If an assigned value is already used by another resource, it appears in yellow. Any yellow value must be re-assigned.
3-16 Configuring Your System Option Serial Port 1 Address Serial Port 1 IRQ Serial Port 1 Address Serial Port 1 irq Diskette Write Protect Diskette Controller Legacy USB Support Front Panel USB Parameter Disabled [3F8] 2F8 3E8 2E8 [4] 3 Disabled 3F8 [2F8] 3E8 2E8 4 [3] [Disabled] Enabled Enabled [Disabled] [Disabled] Keyboard Only Auto Keyboard and Mouse Disabled [Enabled] Description Used to configure the base I/O address for serial port 1.
Configuring Your System 3-17 Memory Configuration Select "Memory Configuration" on the Advanced menu to display the following screen. See the table below for setup options on the screen. Option Extended Memory Test Parameter 1 MB 1 KB Every-Location [Disabled] DIMM Bank #1 #3 Installed Disabled Not Installed Memory Retest [Disabled] Enabled Description Extended memory test options run during POST. 1MB: Tests every 1-MB memory. 1KB: Tests every 1-KB memory.
3-18 Configuring Your System Advanced Chipset Control Select "Advanced Chipset Control" on Advanced menu to display the following screen. See the table below for setup options on the screen. Option Wake on Ring Parameter [Disabled] Enabled Wake on LAN [Disabled] Enabled [Disabled] Enabled Wake on PME Wake on RTC Alarm [Disabled] Enabled Description Enables or disables the remote power-on features via serial port (modem). Enables or disables the remote power-on features via network.
Configuring Your System 3-19 Security Move the cursor onto "Security" to display the Security menu. Selectable only when the User password is set. Select "Set Administrator Password" or "Set User Password" and press Enter to display the following pop-up screen. The screen below shows when "Set Administrator Password" is selected. Set a password on this pop-up screen. Enter a password of up to seven alphanumeric characters and symbols from the keyboard.
3-20 Configuring Your System See the table below for setup options on the screen.
Configuring Your System 3-21 The table below lists options that you can specify on the Server menu screen and their functions. To make a selection for "System Management", "Console Redirection", and "Event Log Configuration", first select a desired option and press Enter to display its submenu. See the table below for setup options on the screen.
3-22 Configuring Your System The table below lists how selections for "After Power Failure" determine the power status of the server when the power supply to the server restarts. State before powered off In service Out of service (DC power: Off) Forced shutdown * * Stays Off Off Off Off Parameter Last State On Off Off Power On On On On Pressing the POWER switch for at least four seconds shuts down the power to the server.
Configuring Your System 3-23 System Management Submenu Select "System Management" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Board Part Number Parameter – Board Serial Number – System Part Number – System Serial Number – Chassis Part Number – Chassis Serial Number – BIOS Revision – BMC Revision – HSBP Revision – Description Indicates the part number of system board.
3-24 Configuring Your System Console Redirection Select "Console Redirection" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Serial Console Redirection Parameter [Disabled] Enabled Serial Port COM1 3F8 IRQ4 COM2 2F8 IRQ3 Baud Rate 9600 [19.2k] 38.4k 115.
Configuring Your System 3-25 Event Log Configuration Submenu Select "Event Log Configuration" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Clear All Event Logs Event Logging Critical Event Logging Parameter [No] Yes [Enabled] Disabled [Enabled] Disabled Description Clears the DMI event log after a system reboot. Specifies whether all systems events are logged or not.
3-26 Configuring Your System Boot Move the cursor onto "Boot" to display the Boot menu. Available options in the Boot menu and descriptions are described below. To make a selection for "Boot Device Priority", "Hard Drive", "Removable Devices", and "ATAPI CDROM Drives", first select a desired option and press Enter to display its submenu. See the table below for setup options on the screen. Option Quiet Boot Parameter Disabled [Enabled] Description If disabled, displays normal POST messages.
Configuring Your System 3-27 Boot Device Priority The system searches for the boot device according to the order specified in this menu and use the software to boot the system if found. Move the cursor to select the device by ↑ or ↓, and then change the priority using + or –. IMPORTANT: ! To start NEC EXPRESSBUILDER, specify "ATAPI CD-ROM Drive" to 1st Boot Device, and "Removable Devices" to 2nd Boot Device. ! LAN port 1 and LAN port 2 are displayed with the same name.
3-28 Configuring Your System Removable Devices Submenu Select the removable device used to boot the system. The system searches for the boot device according to the order specified in this submenu and use the software to boot the system if found. Move the cursor to select the device by ↑ or ↓. Item Lists Bootable Removable devices in the system. Description Select one of the detected devices. This list includes legacy 1.44-MB floppy drives and 120MB floppy drives.
Configuring Your System 3-29 Exit Move the cursor onto "Exit" to display the Exit menu. The following describes each option on the Exit menu: ! Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. Select "Yes" to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. The server will automatically restart the system.
3-30 Configuring Your System ! Load Custom Defaults Select this option and press Enter to load the custom defaults saved from previous Save Custom Defaults. ! Save Custom Defaults Select this option and press Enter to save the current configuration data as custom defaults. When the configuration is saved, the Load Custom Defaults menu appears. ! Discard Changes Select this option to discard any changes made to BIOS settings and restore the previous settings.
Configuring Your System 3-31 SCSI BIOS ~ SCSISelect ~ The SCSISelect utility is provided to configure the SCSI controller on the system board (or the SCSI controller on an optional board). This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk. Using SCSISelect Utility Use the SCSISelect utility mainly to set the transfer speed of connected SCSI devices. The SCSI devices include those installed in the 5.
3-32 Configuring Your System Procedure from Start-up to Exit The following describes the procedure from starting to exiting the SCSISelect utility. For parameter descriptions, see the section "Parameters" described later. 1. Power on the Express server. The following message appears while POST is in progress. IMPORTANT: The message appears for each additional SCSI controller. Adaptec AIC-7899 SCSI BIOS V 2.55 (c) 1999 Adaptec, Inc.
Configuring Your System 3-33 The Configuration menu appears. Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID .................................................. SCSI Parity Checking .................................................. Host Adapter SCSI Termination................................... 7 Enabled Enabled Additional Options Boot Device Options .................................................... SCSI Device Configuration ..........................................
3-34 Configuring Your System Parameters The SCSISelect utility to configure the internal SCSI controller of the server has the following menu items and parameters. Read descriptions to select a correct parameter for each menu item. For configuration of optional SCSI controllers and connected SCSI devices, see the section "Configuring SCSI Controller on Optional Board" described later.
Configuring Your System 3-35 Additional Options To set three menu items under "Additional Options", select a menu item with the cursor keys (↓ ↓ or ↑) and press Enter to display its submenu. Then, select a submenu item with the cursor keys (↓ ↓ or ↑) and press Enter to fix the item. Use the cursor keys (↓ ↓ or ↑) for parameter selection. ! Boot Device Options Move the cursor onto "Boot Device Options" and press Enter to display the following submenu.
3-36 Configuring Your System SCSI Device Configuration SCSI Device ID #0 #1 #2 #3 #4 #5 #6 #7 Sync Transfer Rate (MB/Sec) 160 160 160 160 160 160 160 160 Initiate Wide Negotiation Yes Yes Yes Yes Yes Yes Yes Yes Enable Disconnection Yes Yes Yes Yes Yes Yes Yes Send Start Unit Command Yes Yes Yes Yes Yes Yes Yes Yes Yes Options Listed Below Have NO EFFECT if the BIOS is Disabled N/C N/C N/C N/C N/C Enable Write Back Cache N/C N/C N/C BIOS Multiple LUN Support
Configuring Your System 3-37 NOTE: To find out the SCSI ID for the optional device connected, select "SCSI Disk Utilities" on the Options menu and press Enter. The SCSI ID scan begins displaying the message as shown below. Scanning SCSI ID : 0 LUN Number : 0 When the SCSI ID scan completes, the screen listing SCSI IDs and associated devices appears.
3-38 Configuring Your System Submenu item Sync Transfer Rate (MB/Sec) Initiate Wide Negotiation Enable Disconnection Send Start Unit Command Enable Write Back Cache BIOS Multiple LUN Support Include in BIOS Scan Parameter [160] 20.0 80.0 16.0 53.4 13.4 40.0 10.0 32.0 ASYN 26.8 [Yes] No [Yes] No [Yes] No Yes No [N/C] Yes [No] [Yes] No Description Select [160] as a recommended. You may need to change the value depending on your optional device. Refer to the manual that comes with your optional device.
Configuring Your System 3-39 The following table lists submenu items, available parameter, and descriptions. Submenu item Reset SCSI Bus at IC Initialization Display Message During BIOS Initialization Extended BIOS Translation for DOS Driver > 1 GByte Verbose/Silent Mode Host Adapter BIOS Parameter [Enabled] Disabled [Enabled] Disabled Description Select "Enabled". [Enabled] Disabled Select "Enabled". [Verbose] Silent [Enabled] Disabled: NOT Scan Disabled: scan bus Select "Verbose".
3-40 Configuring Your System Configuring SCSI Controller on Optional Board To configure SCSI devices connected to an optional SCSI controller board, use the SCSI BIOS utility provided with the optional SCSI controller board. Refer to the manual that comes with the optional SCSI controller board for details. When the server has multiple SCSI controller boards installed, the server first displays the startup message of the SCSISelect utility for the SCSI controller on the system board.
Configuring Your System 3-41 CONFIGURING MOTHER BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server. IMPORTANT: Clearing the CMOS data resumes the factory-set configuration data.
3-42 Configuring Your System The following describe the clearing procedure. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. ! Do not disassemble, repair, or alter the server. ! Do not remove the lithium battery. ! Do not connect the ground line to a gas pipe. CAUTION Observe the following instructions to use the server safely.
Configuring Your System 3-43 5. Press the F2 key to activate the SETUP utility. 6. Select [Exit Saving Changes] from the [Exit] menu, and then [Yes]. 7. Wait until the message "Turn off power and reinstall the jumper in Normal mode position" appears. 8. Turn off the system power switch. 9. Change the jumper switch setting back to the original position, turn on the power, and then define the setting by using the BIOS SETUP utility.
3-44 Configuring Your System (This page is intentionally left blank.
Chapter 4 Installing the Operating System This section describes how to use Express Setup to install and configure the following operating systems on your server. ! Microsoft® Windows® 2000 ! Microsoft Windows NT® 4.0 ! Novell® NetWare® (Version 5.0) ! SCO® Unix 5.0 To install operating systems not described in this section, contact your service representative. IMPORTANT: Before installing the operating system, adjust the system date and time by using the BIOS SETUP utility "SETUP.
4-2 Installing the Operating System About Express Setup "Express Setup" contained on your EXPRESSBUILDER CD is intended for initial setup of the server. Its automatic installation mode guides the user through the process by detailing specific hardware features and providing screen prompts for software selection and configuration. "Express Setup" loads the utilities and drivers, applies RAID settings, partitions the disk, and installs the desired operating system.
Installing the Operating System 4-3 Express Setup requires a configuration diskette. The configuration diskette is a floppy disk that includes the configuration information for the server to be automatically installed. Express Setup automatically performs the setup using the information from the floppy disk. Express Setup includes two types of installation methods.
4-4 Installing the Operating System Microsoft Windows 2000 This subsection provides information on installing Microsoft® Windows® 2000 on your server. Read the instructions in this section before performing the installation. NOTE: To install Windows 2000 without using Express Setup, see Appendix C. Installation Notice This section explains precautions and provides information you should be aware of before beginning the installation of Windows 2000.
Installing the Operating System 4-5 Windows 2000 Express Setup can install the Windows 2000 operating system. However, note the following: IMPORTANT: ! Before starting the installation of Windows 2000, all optional boards should be added to the system and all BIOS settings should be checked to ensure they are set to the required parameters. ! Use this User's Guide when installing Windows 2000 on this server system.
4-6 Installing the Operating System Specifying Partition Size The minimum size of the partition that is required when installing the operating system can be calculated from the following formula. 1000MB + Paging File Size + Dump File Size, where: 1000MB = Size necessary to install the operating system Paging File Size (Recommended) = Installed Memory Size × 1.5 Dump file Size = Installed Memory Size + 12MB IMPORTANT: ! The paging file size is necessary for collecting debug information (memory dump).
Installing the Operating System 4-7 Re-installing to a hard disk which has been upgraded to a Dynamic Disk You cannot re-install Windows 2000 and preserve a current hard disk partition which has been upgraded to a Dynamic Disk, using Express Setup. If you want to preserve the current partition, see Appendix D to re-install the system manually. Disk Configuration (Concerning the area displayed as "MAINTE_P") "Disk Management" under "Computer Management" may display a "MAINTE_P" partition.
4-8 Installing the Operating System The Flow of Setup This section visually describes the flow of the setup operated by Express Setup. : Process that continues automatically : Process requiring input or selection Read notes and restrictions. Go back Confirmed Select how to install No Yes Insert floppy disk into the floppy disk drive. Confirmed Specify Setup Parameter File.
Installing the Operating System 4-9 Installing Windows 2000 This section describes how to install Windows 2000 using Express Setup. Prepare the configuration diskette. You can perform the installation without a configuration diskette prepared in advance, but one floppy disk formatted by MS-DOS 1.44MB will be required. For the configuration diskette, use the blank disk included with EXPRESSBUILDER or prepare a floppy disk. IMPORTANT: ! If you modified the system configuration, execute "System Update".
4-10 Installing the Operating System [Using the configuration diskette] The Setup Files contained on "configuration diskette" will be displayed. 1) Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be corrected in the Setup File you selected, the message to select another "configuration diskette" appears. In this case, select another setup file or create a new setup file.
Installing the Operating System 4-11 IMPORTANT: ! Modify the partition size as required to install the operating system on a partition larger than the minimum required size. ! If you select "Use Existing Partition" at "System Partition", the data files contained in the first partition (excluding recovery partition) will be deleted and reformatted. The data files contained in the other partition will be retained.
4-12 Installing the Operating System NOTES: ! If you click [Cancel] in [Basic Information] screen, the Express Setup will go back to allow you to reselect the Setup File. [Cancel] exists only in [Basic Information] screen. You can use [Back] in the subsequent screen to return to the [Basic Information] screen. ! If you click [OK] rather than [Next] in [Role of Computer] screen, setup will automatically select default values for the later screens and continue the installation.
Installing the Operating System 4-13 Installing and Configuring Device Drivers Follow these steps to install and configure the device drivers. Network Driver Specify the details of network driver. The standard network drivers will be installed automatically, but the link speed and Duplex mode need to be specified manually. For each network controller: 1. Click Start menu and click [Network and Dial-Up Connection]. The [Network and Dial-Up Connection] dialog box appears. 2.
4-14 Installing the Operating System Install PROSet II PROSet II is a utility that enhances the functionality of the network driver. Utilizing PROSet II enables the following: ! Provides detailed adapter information. ! Provides diagnostic capabilities: loop back test, packet transmission test and so on. ! Provides support for adapter teaming.
Installing the Operating System 4-15 Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a team containing more than one adapter and automatically directs network traffic to the adapters in the team when one of the adapters fails. Adapter Load Balancing (ALB) is a feature that creates a team containing more than one adapter that enhances through put by balancing the load across the adapters, which are team members.
4-16 Installing the Operating System Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server. IMPORTANT: Memory Dump Information If any trouble occurs after initiating the process below, a message stating that the system is short of virtual memory may appear, but complete the process.
Installing the Operating System 4-17 IMPORTANT: ! Specify "Kernel Memory Dump" under "Write debugging Information." ! Specify a drive where there is a free area greater than the size of "the memory installed on this Express server + 12MB". ! If the installed memory is increased, the size of the debug information (memory dump) to be collected must be increased. If the installed memory size is larger than 2GB, the maximum size of the dump file is 2048MB.
4-18 Installing the Operating System Windows 2000 Dr. Watson Windows 2000 Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson records the error and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. 1. Click [Run] on Start menu. 2. Type "drwtsn32.exe" in the [Open] box, and click [OK]. The [Dr. Watson for Windows 2000] dialog box appears. 3.
Installing the Operating System 4-19 Network Monitor Network Monitor can help you to investigate and resolve network problems. To use Network Monitor, you need to restart the system after the installation has completed, therefore it is recommended you install Network Monitor before experiencing network problems. 1. Point to [Settings] from Start menu and click [Control Panel]. The [Control Panel] dialog box appears. 2. Double-click [Add/Remove Programs]. The [Add/Remove Programs] dialog box appears.
4-20 Installing the Operating System Updating the System - Applying Service Pack Update the system if the following applies: ! CPU is expanded (expanded from single processor to a multi-processor). ! The system configuration was modified. ! The recovery process was used to recover the system. Log on to the system with an account that has administrative authority (e.g. Administrator) and insert the EXPRESSBUILDER CD into the CD-ROM drive of the server.
Installing the Operating System 4-21 Microsoft Windows NT 4.0 This subsection provides information on installing Microsoft® Windows NT® 4.0 on your server. Read the instructions in this section before performing the installation. NOTE: To install Windows NT 4.0 without using Express Setup, see Appendix C. Installation Notice This section explains precautions and information you should be aware of before beginning installation in order to install Windows NT 4.0 correctly.
4-22 Installing the Operating System Windows NT 4.0 /Windows NT 4.0 EE You can fully install Windows NT Server 4.0 (Windows NT 4.0) and Windows NT 4.0 Enterprise Edition (Windows NT 4.0 EE) using Express Setup. However, note the following issue: IMPORTANT: ! Before starting the installation, complete the addition of optional boards and settings of required BIOS values. ! Use this user’s guide when installing Windows NT 4.0 on this server system.
Installing the Operating System 4-23 Disk Configuration ! Disk Administrator may display an area labeled "EISA Utility" This area is a maintenance partition which contains configuration information and utilities. Do not delete this area. ! Others - I If you want to install Windows NT 4.0 on a volume that has been mirrored using "Disk Management", you must invalidate the mirror before re-installing the system on a basic disk, and reconfigure the mirror after the installation has completed.
4-24 Installing the Operating System Flow of Setup This section describes the flow of how to setup using Express Setup. : Process that continues automatically : Process requiring input or selection Read notes and restrictions. Go back Confirmed Select the method of the installation. No Yes Insert floppy disk. Confirmed Specify Setup Parameter File.
Installing the Operating System 4-25 Installing Windows NT 4.0 This section describes how to setup the system using Express Setup. Prepare configuration diskette. You can perform the installation without a configuration diskette specified in advance, but one floppy disk formatted by MS-DOS 1.44MB will be required. For configuration diskette, use the blank disk in EXPRESSBUILDER package or prepare another floppy disk. IMPORTANT: If you want to install Windows NT 4.
4-26 Installing the Operating System [Using the specified configuration diskette] The Setup Files contained on "configuration diskette" will be displayed. 1) Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be modified in the Setup File you selected, the message to set another "configuration diskette" appears. In such case, confirm the floppy disk you inserted.
Installing the Operating System 4-27 IMPORTANT: ! Modify the partition size to install the OS on a partition larger than the minimum required size. ! If you select "Use Existing Partition" at "System Partition", the data files contained in the first partition (excluding recovery partition) will be deleted and reformatted. The data files contained in the other partition will be retained.
4-28 Installing the Operating System 9. When prompted, remove the EXPRESSSBUILDER CD from the CD-ROM drive, and insert Windows NT CD into the CD-ROM drive. The [Software License Agreement] screen appears. 10. Read the contents carefully and click [I agree.] if you do agree. If you do not agree, click [I disagree.]. IMPORTANT: If you do not agree to this agreement, the setup terminates and Windows NT 4.0 will not be installed. 11.
Installing the Operating System 4-29 Installing and Setting Device Drivers Follow these steps to install and configure the device drivers. Network Driver Specify the details of network driver. The standard network drivers will be installed automatically, but the link speed and Duplex mode need to be specified manually. For each network controller: 1. Select [Settings] from the Start pop-up menu and click [Control Panel]. The [Control Panel] dialog box appears. 2. Double-click [Network].
4-30 Installing the Operating System Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Setup Adapter Fault Tolerance (AFT) is a feature that creates a team containing more than one adapter and automatically directs network traffic to the adapters in the team when one of the adapters fails. Adapter Load Balancing (ALB) is a feature that creates a team containing more than one adapter that enhances through put by balancing the load across the adapters, which are team members.
Installing the Operating System 4-31 Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in Express server. IMPORTANT: Cautions for the Memory Dump ! The staff of maintenance service representative is in charge of collecting memory dump. Customers need only to specify the memory dump.
4-32 Installing the Operating System 7. Click [Performance]. 8. Click [Change]. The [Virtual Memory] dialog box appears. 9. Modify [Initial Size] in the [Paging File Size for Selected Drive] box to a value larger than [Recommended Size], and click [Set]. IMPORTANT: 10. ! Be sure to create the memory dump initial file with the size described above on the OS partition.
Installing the Operating System 4-33 Dr. Watson Windows NT Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses Express server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. 1. Click [Run] in the Start pop-up menu. 2. Type "drwtsn32.exe" in the [Name] box, and click [OK]. The [Windows NT Dr. Watson] dialog box appears. 3.
4-34 Installing the Operating System Updating System Recovery Information To prepare for a situation when the operating system has been destroyed, be sure to "Update Repair Information" as well as "Update the System" when you modified the system configuration so that the system can be recovered correctly in any case. System repair information includes configuration files and registry files.
Installing the Operating System 4-35 Network Monitor Network Monitor helps you investigate and resolve network problems. To use Network Monitor, you need to restart the system after the installation has completed. It is recommended you install Network Monitor before experiencing network problems. Installing Network Monitor during OS Installation After the selection of network driver has completed, continue the installation until a window to add services is displayed. 1. Click [Select from the List].
4-36 Installing the Operating System Installing Maintenance Utilities Various maintenance utilities are contained in your EXPRESSBUILDER CD-ROM. Refer to your EXPRESSBUILDER User’s Guide for installing the utilities on your server or management workstations. Updating the System - Applying Service Pack Update the system in the situation below: ! The system configuration was modified. ! The recovery process was used to recover the system. In this case, follow the procedure below to update the system.
Installing the Operating System 4-37 Making Backup Copies of System Information The system information includes the current BIOS settings and other information specific to your server. You should save this information after completing the system setup. This backup data allows you to recover the information. You can save the information by the following process. 1. Insert the EXPRESSBUILDER CD into the CD-ROM drive and reboot the system. 2. Select [Tools]. 3. Select [Off-line Maintenance Utility]. 4.
4-38 Installing the Operating System Novell NetWare 5.0 This subsection contains instructions for installing and configuring the Novell NetWare v5.0 Network Operating System on your system. For additional Novell NetWare information, it is important to read the NetWare “READ ME” files and related documentation provided by Novell. Note: Read the System Release Notes for the latest system information before attempting to install the Novell NetWare Network Operating System on your system.
Installing the Operating System 4-39 Preparation The following sections describe the necessary preparation procedures for installing and configuring Novell NetWare v5.0. Configuring RAID If you have a disk array controller preinstalled on your system, it was preconfigured at the factory. Refer to your system's User's Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User’s Manual for additional information on this option card.
4-40 Installing the Operating System Configuration Checklist Step Information 1 File Server Name. Record the file server name for this system. File server name: _________________________ 2 IPX Internal Network Number. Record the IPX Internal Network Number for this system. (For more information about IPX Internal Network Numbers, see "IPX Internal Network Numbering" in the Novell Concepts manual.) IPX Internal network Number: _______________________ 3 Country Code and corresponding Code Page.
Installing the Operating System 4-41 Configuration Checklist (Continued) Step Information 3 (Cont.) 8. Italy - 039 1. United States English - 437 — 2. Multilingual - 850 9. Switzerland - 041 1. United States English - 437 — 2. Multilingual - 850 A. United Kingdom - 044 1. United States English - 437 — 2. Multilingual - 850 B. Denmark - 045 1. Multilingual - 850 — 2. Nordic - 865 C. Sweden - 046 1. United States English - 437 — 2. Multilingual - 850 D. Norway - 047 1.
4-42 Installing the Operating System Configuration Checklist (Continued) Step 4 Information Keyboard Mapping. Choose your keyboard mapping from the following selections. (Circle one selection): 1. France 2. Germany 3. Italy 4. Spain 5. United States 6. None 5 LAN Adapter. Choose which type of LAN adapter is installed in the LAN adapter slot. Circle one selection. Intel PRO/100+ No adapter to configure 6 IPX Network Number. Record the IPX Network Number associated with the LAN adapter in slot one.
Installing the Operating System 4-43 Installing the Novell NetWare v5.0 Network Operating System Note: Before you install the Novell NetWare Operating System, you should have your LAN adapter(s) connected to the LAN network(s). This allows the install process visibility to other servers and Directory Services already installed. Note: A known problem for NetWare v5.0 always occurs during a new installation of the NetWare 5 Operating System on a computer with a processor speed of 450 MHz or higher.
4-44 Installing the Operating System 16. Insert "NetWare 5.X OEM-Disk" diskette. Press ENTER. 17. Highlight and press ENTER for each driver listed below: MDAC.HAM (displayed only if a RAID board is installed) ADPT160M.HAM 18. Press ESC. 19. Highlight "Return to Drive Sumary". Press ENTER. 20. Press ESC. 21. Highlight "Continue". Press ENTER. 22. From the Device Driver menu Highlight "Modify". Press ENTER. 23. Highlight "Network Boards". Press ENTER. 24. Press "Insert" key. 25. Press "Insert" key. 26.
Installing the Operating System 4-45 Note: For this step we will select "Create a new NDS tree." 37. Enter your NDS and Administrator information and click "Next" to continue. 38. Insert your NetWare V5 license disk. 39. At the NDS Summary screen, click "Next" to continue. 40. Select "Additional Products and Services" desired and click "Next" to continue. 41. Click "Finish" at the summary screen. 42. Remove any diskettes and/or CDs and click "Yes" to restart your server. 43.
4-46 Installing the Operating System Novell NetWare 5.0X This chapter contains supplemental instructions needed to install and configure hardware and software used with the Santa Cruz Operation (SCO) Network Operating System OpenServer Release 5.0X. This information is intended to supplement the more detailed procedural documents available from Santa Cruz Operation. This information is not intended to be the central source of installation and configuration information for SCO UNIX® on your system.
Installing the Operating System 4-47 Preparation The following sections describe the necessary preparation procedures for installing SCO UNIX 5.0X. ! CAUTION DOS Partitions: MS-DOS allows installation of multiple primary DOS partitions. However, SCO Open Systems Software allows only one primary DOS partition and one extended DOS partition on the boot drive. If you install more than one primary and one extended DOS partition, SCO Open Systems Software will be unable to access any DOS partition.
4-48 Installing the Operating System Configuring RAID If you have a disk array controller preinstalled on your system, it was preconfigured at the factory. Refer to your system's User's Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User’s Manual for additional information on this option card. If you need to change the RAID level from the factory setting, you must change the setting before installing the operating system.
Installing the Operating System 4-49 Installing and Configuring System Software This section contains supplemental information for installing and configuring SCO UNIX® OpenServer Release 5.0X Operating System. Installing SCO OpenServer Rel. 5.0X Software without a Disk Array Controller Installed Note: This section assumes that you have properly completed the hardware installation.
4-50 Installing the Operating System 5. The system displays standard SCO OpenServer Rel. 5.0X copyright messages such as Restricted Rights Legend. Use duplication, or disclosure. Press ENTER to continue. Press ENTER to accept. 6. The system displays the message: Identifying the installation media device. Make sure the IDE indicates CDROM secondary and master. Press ENTER. 7. The system displays the message: Keyboard Press ENTER. 8. The system displays the message: Enter License Number and License Code.
Installing the Operating System 4-51 15. The system displays the message: “Configuring Optional Software” Enter appropriate choices (You may want to select a mouse). 16. The system displays the message: “Password” Enter appropriate choices. 17. The system displays the message: “The Installation can now proceed unattended” Select OK and Press ENTER. 18.
4-52 Installing the Operating System 24. This concludes the installation of SCO 5.0X UNIX. You need to open the diskette drive and reboot the SCO 5.0X UNIX operating system from the system drive you just installed. This concludes the installation of SCO 5.0X UNIX. You need to open the diskette drive and reboot the SCO 5.0X UNIX operating system from the system drive you just installed.
Installing the Operating System 4-53 Installing SCO OpenServer Rel. 5.0X Software with a RAID Controller Installed Note: This section assumes that you have properly completed the hardware installation and the drive array configuration. If you have not done so, please refer to the corresponding documentation and complete the hardware installation and configuration before trying to proceed with driver installation. Installation of SCO OpenServer Version 5.
4-54 Installing the Operating System 5. The system displays the message: Please insert (mdac) package BLTD disk into the floppy drive so that it can be extracted onto the hard disk for incorporation into the link-kit. Insert diskette and press ENTER 6. The system displays standard SCO OpenServer Rel. 5.0X copyright messages such as Restricted Rights Legend. Use duplication, or disclosure. Press ENTER to continue. Press ENTER to accept. 7.
Installing the Operating System 4-55 Enter appropriate choices. 15. The system displays the message: “Preparing Your Disk” Enter appropriate choices. 16. The system displays the message: “Configuring Optional Software” Enter appropriate choices (You may want to select a mouse). 17. The system displays the message: “Password” Enter appropriate choices. 18. The system displays the message: “The Installation can now proceed unattended” Select OK and Press ENTER. 19.
4-56 Installing the Operating System 24. Log into "Root" and from the "Unix" window issue the following: "mount -f/dev/fd0/mnt." "cp/mnt/idscsi/etc/conf/bin" This concludes the installation of SCO 5.0X UNIX. You need to open the diskette drive and reboot the SCO 5.0X UNIX operating system from the system drive you just installed.
Installing the Operating System 4-57 Installing the Intel PRO/100+ LAN Card Driver from a Diskette The driver for the Intel PRO/100+ LAN card is generated from the EXPRESS BUILDER CD. To load an Intel PRO/100+ LAN card driver, insert the Intel PRO/100+ Driver diskette into your disk drive and logon to the SCO Open Server graphical interface. Use the following procedure to install the driver. 1. Select the Software Manager icon from the Main Menu display. 2. Within the menu bar click on Software.
4-58 Installing the Operating System Note: When configuring multiple sub-networks on the same system, the system names for each sub-network must be unique. 9. At the "Product successfully completed" message, select OK. 10. After the configuration is complete and the current networking configuration is displayed, select Hardware from the menu bar, and then select Exit. 11. At the message the "UNIX kernel must be relinked...", select YES to relink the kernel. 12.
Chapter 5 Maintenance This chapter describes the daily maintenance of the server and precautions you should take when relocating or storing the server. MAKING BACKUP COPIES It is important to make backup copies of your valuable data stored on hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
5-2 Maintenance CLEANING Clean the server on a regular basis. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not disassemble, repair, or alter the server. Do not look into the CD-ROM drive when it is powered up. Do not remove the lithium battery. Disconnect the power plug before cleaning the server. CAUTION Observe the following instructions to use the server safely.
Maintenance 5-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: ! To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server. ! The power receptacle, the cables, the connectors on the rear panel of server, and the inside of the server must be kept dry. Do not moisten them with water. 1.
5-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the system board. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling. Excessive heat will shorten the life of server components.
Maintenance 5-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER lamp goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust. Follow the steps below to clean the mouse regularly: 1. Prepare cold or lukewarm water, neutral detergent, alcohol, two dry soft clothes, and cotton swabs.
5-6 Maintenance Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: 1. Make sure that the server is powered (the POWER/SLEEP lamp is lit). 2. Press the Eject button on the front of the CD-ROM drive. The tray comes out. 3. Hold the CD-ROM lightly and take it out from the tray. NOTE: Do not touch the signal side of the CD-ROM with your hand. 4. Wipe the tray with a dry soft cloth.
Maintenance 5-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Use the System Diagnostics program in the EXPRESSBUILDER provided with the server to diagnose the server. Test Items The following items are tested in system diagnostics. ! Memory ! CPU cache memory ! Hard disk used as a system ! On-board LAN controller IMPORTANT: When executing the system diagnosis, make sure to remove the LAN cable.
5-8 Maintenance Starting and Ending the System Diagnostics There are two ways to diagnose the server: to use the local console (keyboard) of the server itself, and to use the management PC via serial port (remote console). Procedures to start the diagnostic program is as follows: IMPORTANT: Both LAN and COM port can be used in remote console mode, however, in system diagnostics, only the COM port can be used. 1. Shutdown the OS, and turn off the server. Then, unplug the power cord. 2.
Maintenance 5-9 System bar Test window System bar Title bar CURSOR: Select Window ENTER: View Window P: Log Out Title bar Q: Quit Target scope Target scope (The four corner blocks are reversed in white) Screen showing diagnostic result (Local console) Test window Screen showing diagnostic result (Remote console) System bar: Shows information including time of progress during the diagnosis and descriptions on key operations to navigate the window upon completion of the diagnosis.
5-10 Maintenance RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage Never attempt to lift the server by yourself. Two people are required to safely lift the server. Do not install the server in any place other than specified.
Chapter 6 Troubleshooting This chapter provides information for troubleshooting problems with your server. NOTE: To best determine the source of problems with your server, it is recommended that you install ESMPRO on the server and client computers.
6-2 Troubleshooting SYSTEM VIEWERS ESMPRO system viewers let you monitor fault parameters and system alerts during system operation. ESMPRO viewers include the Joint Viewer, Data Viewer, and Alert Viewer [Example] NEC ESMPRO Manager LEDS The server includes several LEDs, located on the front panel, hard disk drive, and power supply indicate server states by a variety of colors and display patterns.
Troubleshooting 6-3 ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server or a beep code corresponding to the error may be heard. Beep codes are discussed later in this chapter. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On SelfTest). When POST detects any error, it displays an error message on the display unit. Use the table below to troubleshoot POST errors.
6-4 Troubleshooting POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages, descriptions, and actions to take. IMPORTANT: Note on the messages displayed before consulting with your sales agent.
Troubleshooting 6-5 On-screen error message 113 Hard disk 0 Error 114 Hard disk 1 Error Description Hard disk error 115 116 Hard disk 2 Error Hard disk 3 Error Hard disk error 117 118 119 11A 11B CD-ROM disk 0 Error CD-ROM disk 1 Error CD-ROM disk 2 Error CD-ROM disk 3 Error Date/Time not set CD-ROM disk error 11E Cache memory bad 120 CMOS clear 121 Password clear 140 141 PCI Error PCI Memory Allocation Error PCI IO Allocation Error 142 143 144 The date and time are not set.
6-6 Troubleshooting On-screen error message 8100 Processor 1 failed BIST 8101 8110 8111 8120 8121 8130 8131 8140 8141 8150 8151 8160 8161 8170 8171 8180 8181 8190 8191 8192 8193 Description Burst transfer error of processor 1 Processor 2 failed BIST Burst transfer error of processor 2 Processor 1 Internal Internal error (IERR) of error (IERR) processor 1 Processor 2 Internal Internal error (IERR) of error (IERR) processor 2 Processor 1 Thermal Thermal trip error of Trip error processor 1 Processor 2
Troubleshooting 6-7 On-screen error message 8194 CPUID, Processor Family are different 8195 Front Side Bus Speed mismatch.
6-8 Troubleshooting The following figures show the location of specific components referenced in the POST Error Codes and Messages table. Processor 2 DIMM #6 (DIMM 3B) DIMM #5 (DIMM 2B) DIMM #4 (DIMM 1B) DIMM #3 (DIMM 3A) DIMM #2 (DIMM 2A) DIMM #1 (DIMM 1A) Processor 1 System Fan 1 System Fan 3 NOTE: Failed CPU or memory boards can be also identified with the SETUP utility.
Troubleshooting 6-9 Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-5-2-2 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that no processor is detected on the system board.
6-10 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected, see the following to locate your problem and follow the instruction given to solve the problem. If the server still fails to operate after attempting to solve a problem, note on-screen messages or beep codes and contact your sales agent. Problems with the Server No screen display appears with beep: → Note the beep code pattern, and take appropriate action according to the Beep Code table described earlier in this chapter.
Troubleshooting 6-11 Fail to power off the server: θ Is the POWER switch enabled? → Restart the server and start the BIOS setup utility.
6-12 Troubleshooting Fail to access internal or external devices (or such devices fail to operate): θ Are cables properly connected? → Make sure that the interface cables and power cords are properly connected. Also make sure that the cables are connected correctly. θ Is the power-on order correct? → When the server has any external devices connected, power on the external devices first, then the server.
Troubleshooting 6-13 The keyboard or mouse fails to operate: θ Is the cable properly connected? → You must use the provided keyboard/mouse branch cable (Y cable) for this server. Make sure that the provided cable is connected to the correct connector on the rear of the server. → The keyboard or mouse does not operate if it is connected when the server is powered on (not applicable to USB devices). Power off the server first and then connect the keyboard or mouse.
6-14 Troubleshooting Fail to access (read or write) to the floppy disk: θ Does the floppy disk drive contain a floppy disk? → Insert a floppy disk into the floppy disk drive until it clicks. θ Is the floppy disk write-protected? → Place the write-protect switch on the floppy disk to the "Write-enabled" position. θ Is the floppy disk formatted? → Use a formatted floppy disk or format the floppy disk in the floppy disk drive. Refer to the manual that comes with the OS for formatting a floppy disk.
Troubleshooting 6-15 Fail to access the hard disk: (Refer to the documentation supplied with the disk array controller.) θ Is the hard disk applicable to the server? θ Is the hard disk properly installed? → Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 7).
6-16 Troubleshooting Fail to start the OS: θ Is a floppy disk in the floppy disk drive? → Take out the floppy disk and restart the server. θ Is the EXPRESSBUILDER CD in the CD-ROM drive? → Remove the EXPRESSBUILDER CD and restart the server. θ Is the OS corrupted? → Use recovery process to recover the operating system. (See "Recovery for Windows 2000/Windows NT System" in this chapter.
Troubleshooting 6-17 When a trouble occurs, the system does not "Restart automatically" : → When a trouble occurs while running Windows 2000, the system may not restart automatically even if "Restart automatically" is specified. In this case, restart the system manually. Cannot turn the power OFF at a blue screen error: → If you want to turn off the power at the blue screen error, execute forced power off (forced shut down: press the POWER switch for at least 4 seconds).
6-18 Troubleshooting Unstable operation : → When the system errors occur, refer to the NetWare operating system documentation to check the configuration for any errors. Novell Inc. regularly releases updates that include patches for solving OS problems. Before placing the system in service, consult with your NetWare dealer for the latest patches and updates. If the OS configuration is correct and up-to-date, but an error continues to occur, contact your sales agent.
Troubleshooting 6-19 Problems with EXPRESSBUILDER When booting from the EXPRESSBUILDER CD fails, check the following: θ Did you insert the EXPRESSBUILDER CD during POST and restart the server? → If you do not insert the EXPRESSBUILDER CD during POST and restart the server, an error message will appear or the OS will boot. θ Is BIOS configuration correct? → The boot device order is specified in the BIOS setup utility of the server.
6-20 Troubleshooting Problems with Express Setup The following message appears when you try to install Express Setup on a hard disk that has a smaller capacity than the specified partition size: The specified partition size has exceeded the capacity of the hard disk. Setup created the partition at the maximum size that can be reserved on the hard disk. Setup will continue the process. OK → This is not an error. Press Enter to continue the installation.
Troubleshooting 6-21 The specification of network Adapter : Standard network adapter Protocol : TCP/IP[DHCP specified] Service : SNMP, IIS(Excluding Workstation) Application : ESMPRO Agent Express Report Service GAM Server (When connecting Mylex DAC) GAM Client (When connecting Mylex DAC) * DAC: Disk Array Controller [Complete] does not appear on [Role of Computer] screen.
6-22 Troubleshooting Windows 2000 started with a different display resolution from the specified value. → If the specified display resolution can not be used, the system will use the nearest value or the default value of the driver. Entered the incorrect Product ID/CD key. → Even if you entered the incorrect Product ID/CD key, Express Setup will start. However, the setup will stop and asks you to re-enter the correct value.
Troubleshooting 6-23 Not more than two Network adapter are connected, but the detailed specification of the protocols are all set by default (e.g. Specified IP Address on TCP/IP, but DHCP is specified) → Are you specifying more than two protocols? In this case, the situation will be the same as connecting more than two Network adapter, so the detailed specification of the protocol are all set by default. Re-specify the details from Control Panel after starting the OS.
6-24 Troubleshooting Backup Domain Controller of Primary Domain Controller that has exceeded the router. → Express Setup can not create a Primary Domain Controller that has exceeded the router. Re-install it by manual setup. Unable to join the domain on the Primary Domain Controller that has exceeded the router. → On Express Setup, you can not join the domain on the Primary Domain Controller that has exceeded the router.
Troubleshooting 6-25 Error Message during Disk Array Configuration Refer to the manual that comes with the disk array controller for any trouble occurred on disk array in this system. Problems with Master Control Menu The master control menu fails to appear: θ Is your system Windows NT 4.0 or later, or Windows 95 or later? → The CD-ROM Autorun feature is supported by Windows NT 4.0 and Windows 95. The older versions do not automatically start from the CD-ROM.
6-26 Troubleshooting Problems with Configuration Diskette Creator The bit map of the Configuration Diskette Creator window is not displayed correctly during setting of setup information. (When the Trekking command is used) → If the specified number of colors is fewer than 256 in the display setting, the bit map is not displayed correctly, but the setup information can be displayed correctly. The Point to Point tunneling protocol cannot be set.
Troubleshooting 6-27 SAVING THE EVENT LOG FILE This section describes how to save the event log. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Windows 2000 In a two-processor system, each processor may be of a different revision. If the operating system is Windows 2000, the following message may appear in the System Log of the Event Viewer. If this message is logged, it is not a problem and does not affect system operation. NOTE: 1.
6-28 Troubleshooting Windows NT 4.0 1. Click [Program] → [Management Tool] → [Event Viewer] from the Start pop-up menu. 2. Select the type of log you want to save from the [Log] menu. On [System], the events occurred at the item that configures Windows NT 4.0 system is archived. On [Security Log], the events related to the security is archived. On [Application Log], the events related to the running application is archived. 3. Click [Save as...] in the [Operation] menu. 4.
Troubleshooting 6-29 SAVING SYSTEM CONFIGURATION INFORMATION This section describes on how to save system information on hardware configurations and specifications. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Windows 2000 1. Select [Settings] in Start menu, and click on [Control Panel]. The [Control Panel] dialog box appears. 2. Double-click on [Management Tool], and double-click on [Computer Management].
6-30 Troubleshooting SAVING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified. MEMORY DUMP If an error occurs, the memory dump file should be saved to acquire important diagnosis information. If you saved the dump to a DAT tape, write down that it is saved as "NTBackup" or "ARCServe" on the label. You can specify the location to save the diagnostic information.
Troubleshooting 6-31 Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory. (Memory dumping may not be available when the CPU stalls.) IMPORTANT: Do not use a toothpick or plastic stick that is easy to break. Do not use any pin easily broken such as a toothpick or plastic pin.
6-32 Troubleshooting Backup IPMI Information This section describes on how to collect IPMI information. To collect the information, ESMPRO Agent must be installed. 1. Select [Program] → [ESMPRO Agent] → [ESRAS Utility] from the Start pop-up menu. The [ESRAS Utility] window appears. 2. Select [Latest Information] from the Tree View to collect the information of local computer. If the data is displayed, it means the data is collected normally. 3.
Troubleshooting 6-33 RECOVERY FOR Windows 2000/Windows NT SYSTEM If any file necessary for running the OS is damaged, use the following procedures to recover the system. IMPORTANT: ! After recovering the system, see "Updating the System" in Chapter 4 and be sure to update the system. Also on Windows 2000, you need to update all the drivers after the system update. For more information, see "Installing and Setting Device Drivers" in Chapter 4. ! Concerning Windows NT 4.
6-34 Troubleshooting 5. Press S when the following message appears: Setup could not determine the type of one or more mass storage devices installed in your system, or you have chosen to manually specify an adapter. Currently, Setup will load support for the following mass storage devices. Select [Other] and press Enter. 6. Insert Windows 2000 OEM-DISK for EXPRESSBUILDER into the floppy disk drive and press Enter.
Troubleshooting 6-35 14. Follow the instruction displayed on the screen. If you take a note of any file name in which trouble is detected during the procedure, it is useful to diagnose how the system has been damaged. 15. Terminates the procedure if the recovery is successful. You can verify that the replaced files are correctly copied to the hard disk if the computer is restarted normally.
6-36 Troubleshooting Recovery Procedure - Windows NT 4.0 - If you are using Windows NT 4.0, follow the procedure below to recover the system. System Recovery Follow the procedure below and use the information in the disk, not system recovery disk, to recover the system. 1. Turn on the power of the system. 2. Insert Windows NT 4.0 CD into the CD-ROM drive of your server. Press the RESET switch or press Ctrl, Alt, and Delete to reboot the server.
Troubleshooting 6-37 12. Press Enter. 13. If the message asking whether or not select the hard disk inspection appears, press Esc. 14. Select the registry file to recover and continue the procedure. 15. Press A, and recover all the non-original files. 16. Follow the message and continue the procedure. If the recovery is successful, the procedure will be terminated. You can verify that the replaced files are correctly copied to the hard disk if the computer is restarted normally.
6-38 Troubleshooting OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: ! The Off-line Maintenance Utility is intended for use of your sales agent.
Troubleshooting 6-39 Starting the Off-line Maintenance Utility The Off-line Maintenance Utility may be started in many ways. IMPORTANT: Do not start the Off-line Maintenance Utility while the server is in successful operation. ! From the CD-ROM Set the EXPRESSBUILDER CD-ROM in the CD-ROM drive and reboot the system. After the menu is displayed on the screen, select "Tools" - "Off-line Maintenance Utility". The Off-line Maintenance Utility program starts from the CD-ROM.
6-40 Troubleshooting Features of Off-line Maintenance Utility The Off-line Maintenance Utility provides the following features. (Available features vary depending on the way you started the Off-line Maintenance Utility.) IMPORTANT: See the on-line help for details of the Off-line Maintenance Utility. For further information, ask your sales agent.
Troubleshooting 6-41 RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. IMPORTANT: Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress. FORCED SHUTDOWN Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work.
Chapter 7 Upgrading Your Server ! This chapter provides you with instructions for upgrading your system with an additional processor, optional memory, options cards, and peripheral devices. IMPORTANT: ! Optional devices described in this chapter may be installed or removed by the user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user.
7-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not disassemble, repair, or alter the server. Do not look into the CD-ROM drive. Do not remove the lithium battery. Disconnect the power plug before working with the server.
Upgrading Your Server 7-3 ! CAUTION Operating your system with the top cover removed can damage your system components. For proper cooling and airflow, always replace the top cover before powering on your system. Note: Your system error log will be lost, if your system ac power source is off or disconnected. ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices.
7-4 Upgrading Your Server PREPARING FOR INSTALLATION AND REMOVAL Follow the procedure below to prepare for installing or removing components. 1. Shut down the operating system. 2. Press the POWER switch to power off the server (the POWER lamp goes off). 3. Remove all cables and power cords from the server. NOTE: You will need a Phillips screwdriver and a flat-blade screwdriver to install or remove components in this server.
Upgrading Your Server 7-5 CONFIRMATION AFTER INSTALLATION/REMOVAL Confirm the following after installing an option or removing a component. ! Install removed components in their original locations Install components and cables, which were removed and disconnected for the addition of an option, exactly as they originally were. Re-assembling the server without a component being installed or a cable being disconnected causes the server to malfunction.
7-6 Upgrading Your Server DEVICE INSTALLATION OR REMOVAL PROCEDURE Install or remove a component from the server using the following procedure. Hard Disk Drive The server has seven device bay slots in the disk bay of the front of the server to install hard disks with the SCA2 interface (Ultra 160 SCSI.) Up to six hard disk drives can be installed in the standard configuration. If using the flex bay to install a hard disk, you can install up to seven hard disk drives in the server.
Upgrading Your Server 7-7 Installation Perform the following steps to install a hard disk drive. This procedure applies to all the hard disk drive bays. See the next section for the procedure installing a hard disk drive in the flex bay. NOTE: Any hard disk can be installed or removed in or from the server after removing the front bezel. IMPORTANT: In the disk array configuration, all hard disks in the array must have the same specifications, including drive capacity. 1.
7-8 Upgrading Your Server 5. Pull the dummy tray handle. 6. Remove the dummy tray. IMPORTANT: Keep the dummy tray for future use. 6579-00 7. Secure the drive in the drive carrier with the four screws supplied with the disk drive.
Upgrading Your Server 7-9 8. Firmly hold the additional hard disk drive (with the tray provided) and handle, and insert it into the slot. IMPORTANT: ! Push the hard disk drive until the handle hook butts to the frame. ! Carefully hold the hard disk drive with both hands. Hook 9. Slowly close the handle. The handle is locked when a "click" is heard. IMPORTANT: Be careful not to get your finger caught between the handle and tray.
7-10 Upgrading Your Server 10. Power on the server, start the SETUP utility, select [Boot] → [Hard Disk], and set the boot priority in the submenu. This operation is necessary because installing an additional hard disk drive clears the current setting of the boot priority. IMPORTANT: 11. ! To add a hard disk during operation of the Global Array Manager (GAM), click the Scan Device key after about 90 seconds have passed from the installation of the hard disk.
Upgrading Your Server 7-11 Installing a Hard Disk Drive into the Flex Bay This section explains the procedure for removing the floppy disk or CD-ROM drive installed in the flex bay and then installing the seventh hard disk drive in the bay (SCSI ID 8). NOTE: You cannot use the floppy disk or CD-ROM drive while the flex bay contains a hard disk drive. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2.
7-12 Upgrading Your Server 4. Hold the carrier handle, and pull it out straight to remove the floppy disk or CD-ROM drive from the flex bay. IMPORTANT: Keep the removed floppy disk or CD-ROM drive for future use. 5. Install the provided spacer on the server. 6. Secure the drive in the drive carrier with the four screws supplied with the disk drive.
Upgrading Your Server 7-13 7. Firmly hold the hard disk drive (with the tray provided) and handle, and insert it into the slot. IMPORTANT: 8. ! Push the hard disk drive until the handle hook butts to the frame. ! Carefully hold the hard disk drive with both hands. Slowly close the handle. The handle is locked when a "click" is heard. IMPORTANT: Be careful not to get your finger caught between the handle and tray.
7-14 Upgrading Your Server Removing a Hard Disk Drive Perform the following steps to remove a hard disk drive. NOTE: If removing a failed hard disk drive, confirm the slot in which the DISK lamp of the hard disk drive is amber before starting the removal. DISK lamps 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Unlock the front bezel with the security key, and remove the front bezel. 3. Push the lever to unlock, and put the handle down. 4.
Upgrading Your Server 7-15 Power on the server, start the SETUP utility, select [Boot] → [Hard Disk], and set the boot priority in the submenu. 6. This operation is necessary because installing an additional hard disk drive clears the current setting of the boot priority. Install the front bezel you removed in step 2. 7. When the hard disks are in the disk array configuration, you can use the auto-rebuild feature to restore the data that was on the removed hard disk drive.
7-16 Upgrading Your Server Inserting the Floppy Disk or CDROM Drive into the Flex Bay The following explains the procedure for removing the hard disk drive and then installing the floppy disk or CD-ROM drive in the bay: 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Unlock the front bezel with the security key and remove the front bezel. 3. Remove the hard disk drive. 4. Remove the spacer. 5.
Upgrading Your Server 7-17 Power Supply Unit Even if a single power supply unit fails, the server can continue its operation without interruption (redundancy feature). Installation Perform the following steps to install a power supply unit: 1. See the section "Preparing for Installation and Removal" described earlier to prepare. IMPORTANT: Be sure to turn off the power. Failure to do so causes the server to malfunction or fail. 2.
7-18 Upgrading Your Server 5. Insert the power supply unit. NOTE: Confirm that the handle is securely hooked. Hook IMPORTANT: Do not touch the terminals of the power supply unit.
Upgrading Your Server 7-19 6. Firmly push the handle. The power supply unit is locked when a "click" is heard. 7. Connect two power cords. Use the power cord provided with the standard power supply unit and the one provided with the optional unit. The AC POWER lamps flash when the power cords are connected. Power supply unit 1 (Standard) Power supply unit 2 (Option) Power cord for power supply unit 1 AC POWER lamps Power cord for power supply unit 2 8. Power on the server.
7-20 Upgrading Your Server Replacing a Failing Power Supply Unit Replace only a failing power supply unit. IMPORTANT: Do not remove a power supply unit operating normally. If one power supply unit fails and the server contains two power supply units in a redundant configuration, the failing power supply unit can be replaced with the system operating in the (power-on state). (If your server is running in the redundant power configuration, skip Step 1 in the following procedure.) NOTE: 1.
Upgrading Your Server 7-21 Server ~ Pull-out from the Rack ~ The server needs to be pulled out from the rack for installing/removing any components other than the hard disk drives and power supply units. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not install the server on a rack with the covers removed. Do not pinch your finger between mechanical components.
7-22 Upgrading Your Server 4. Hold the handles and slowly pull out the server from the rack. The server is latched when a "click" is heard. Handles Set screws When inserting the server back into the rack, push the release levers on the rails on the sides of the server to unlatch the server. Be very careful not to get your finger caught in doing so. NOTE: Top Cover Open the top cover when installing/removing an internal device or reconnecting an internal cable. Removal 1.
Upgrading Your Server 7-23 Installation When installing the top cover, confirm that the tab of the cover is securely inserted into the slot in the server frame. 1. Slide the top cover toward the front of the server. The top cover is locked when a "click" is heard. At this time, check the release button for normal state. When the top cover is securely locked, the release button springs up. If the release button is held down (hollow state), slide the top cover toward the front of the server again.
7-24 Upgrading Your Server DIMMS Install additional DIMMs (Dual Inline Memory Module) to the DIMM sockets on the system board in the server. The system board is provided with six DIMM board slots. Up to 6GB of memory (1GB DIMM x 6) can be installed. 128MB DIMMs are installed in DIMM slots #1A and #1B at shipment. NOTE: IMPORTANT: ! DIMMs are extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling a DIMM.
Upgrading Your Server 7-25 DIMM Installation Order Install two DIMMs in ascending order of paired-slot numbers. DIMM 3B DIMM 2B DIMM 1B DIMM 3A DIMM 2A DIMM 1A REAR FRONT System board IMPORTANT: Install two additional DIMMs for each BANK (*1) as the server uses interleaved memory. If DIMMs of different specifications (*2) are installed in a BANK, the server may not operate normally. *1 A BANK is a unit of two DIMM slots.
7-26 Upgrading Your Server DIMM Installation Procedure Use the following procedure to install a DIMM. IMPORTANT: The server supports DIMMs of only the low-profile type (30 mm (1.2 inches) in height). It does not support DIMMs exceeding the specified height. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Open the top cover. 4. Remove the DIMM cover from the socket into which you are going to install a DIMM.
Upgrading Your Server 7-27 6. Install the components removed in steps 2 and 3. 7. Power on the server and verify that POST displays no error messages. If POST displays an error message, take note of the message and see the POST error messages listed in Chapter 6. 8. Start the SETUP and select [Advanced] → [Memory Configuration] to verify that the installed DIMM shows the status "Installed". (See Chapter 3 or details.) 9. Select "Yes" for [Reset Config Data] on the [Advanced] menu.
7-28 Upgrading Your Server DIMM Removal Procedure Remove the DIMM depending on the following procedure. NOTES: ! To remove the failed DIMM, check the error message appearing in POST or ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. ! The server operates only when at least two DIMMs are installed. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Open the top cover. 4.
Upgrading Your Server 7-29 Processor (CPU) The server may have another CPU installed in addition to the standard CPU (Intel Pentium III Processor). IMPORTANT: ! ! ! ! The CPU is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU. Do not touch the CPU pins by a bare hand or place the CPU directly on the desk. For static notes, see the section "Anti-static Measures" described earlier.
7-30 Upgrading Your Server Processor 2 Processor 1 FRONT REAR System board If the different revision of the processor is installed in the multiprocessor system, Windows 2000 logs the following information every startup. If this message is logged, it is no problem for operation.
Upgrading Your Server 7-31 Installing a CPU Perform the following steps to install a CPU. The EXPRESSBUILDER CD, provided with the server, is necessary for confirming that the additionally installed CPU is in the normal state. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Open the top cover. 4. Remove the terminator by lifting the lever on the socket. IMPORTANT: Save the removed terminator for future use.
7-32 Upgrading Your Server 6. Once the CPU is inserted into the CPU socket, push down the lever to secure the CPU. 7. Install the heat sink on to the CPU. NOTE: When installing the heat sink, be aware its position over the processor and socket. The bottom of the heat sink has an L-shaped groove. Position the heat sink so that the groove clears the lever and plastic part of the socket. See the figure below.
Upgrading Your Server 7-33 The wire clip is already installed on the heat sink at purchase. If it comes off, install it as shown in the figure below. NOTE: Make sure of the orientation of the wire clip. Bracket attached to the wire clip Groove in the heat sink 8. Engage the wire clip with the socket. The bracket-attached side must be engaged with the rear of the socket.
7-34 Upgrading Your Server 9. 10. Insert a standard screwdriver into the bracket of the wire clip, and engage the wire clip with the socket. Make sure that the heat sink is level. NOTES: ! If the heat sink is not level, remove it, and then install it again. The following probably causes the heat sink not to be level: – The heat sink is not positioned correctly. – The wire clip is not engaged correctly. ! Do not move the secured heat sink. 11. Install the components you removed previously. 12.
Upgrading Your Server 7-35 15. Verify the temperature indication (Crnt column) displayed on the diagnostic window. If the indication is either of the following, it is assumed that the heat sink is incorrectly attached. If no abnormality is shown in temperature indication, you can resume the diagnostics. After the diagnostics is complete, power off the server.
7-36 Upgrading Your Server Removing a CPU Perform the following steps to remove a CPU. The EXPRESSBUILDER CD provided with the server is required for confirming that the additionally installed CPU is in normal state. IMPORTANT: ! Do not remove any CPU unless it is failed. ! Install a terminator on any slot in which a CPU is not installed. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Open the top cover. 4.
Upgrading Your Server 7-37 7. Reinstall all parts removed. 8. Power on the server and start SETUP to select menus [Main] → [Processor Settings] → [Processor Retest] → [Enabled] (see Chapter 3). 9. Execute the system diagnostic program and verify its result as described in installation procedure. 10. Verify that POST displays no error messages. If POST displays an error message, take note of the message and see the POST error messages listed in Chapter 6. 11.
7-38 Upgrading Your Server PCI Board The server has two "riser cards" on the system board that enables installation of PCI boards. Three PCI boards can be installed on each riser card. (Up to six PCI boards can be installed in total.) Insert PCI boards for network extension and file device function extension into PCI board slots in each riser card. IMPORTANT: ! ! ! The PCI board is extremely sensitive to static electricity.
Upgrading Your Server 7-39 Notes Observe the following notes on installing/removing a PCI board: ! ! ! ! ! Do not touch the terminals of the riser cards and the leads of electronic components with your bare hand. Fingerprints and dust left on them cause the server to malfunction due to a connection failure or damage to the leads. A riser card is designed for installing only low-profile PCI boards or full-height PCI boards. Before installing a PCI board, make sure of the card specification.
7-40 Upgrading Your Server ! If an option operating with only 33 MHz is installed in one of the slots (1C, 2C, and 3C, or 1B, 2B, and 3B) on a PCI riser card, the options installed in the other slots of the same riser card are subjected to operation with only 33 MHz. Installing a PCI Board Perform the following steps to install a PCI board on the riser card: IMPORTANT: ! Each riser card supports low-profile or full-height PCI boards.
Upgrading Your Server 7-41 6. Remove the extension slot cover. NOTE: Keep the removed extension slot cover for future use. 7. This step is required only for a PCI board of the full-height/full-length type. Before installing a PCI board of the full-height/full-length type, remove the retainer from the PCI board, and then unlock and open the card retainer clip on the other side of the guide rail.
7-42 Upgrading Your Server 8. Install the PCI board on the riser card. Align the PCI board terminal section with the riser card slot, and firmly push the PCI board until it is fully seated. Slit in the PCI board bracket Slit in the PCI board bracket Guide rails Embossed Guide rail Embossed Top end of the PCI board bracket Low-profile type Slot Top end of the PCI board bracket Slot Full-height type IMPORTANT: ! Do not touch the terminals of the riser cards and PCI boards with your bare hand.
Upgrading Your Server 7-43 9. This step is required only for a PCI board of the full-height/full-length type. Close the card retainer clip to lock the card. Board retainer clip Hole Hook 10. Close the retainer clip to lock the card.
7-44 Upgrading Your Server 11. Insert the riser card into the slot on the system board. Align the riser card terminal section with the slot on the system board, and firmly push the riser card until it is fully seated. NOTES: ! There are catches on the riser card frame that are used to secure the riser card to the cabinet. When inserting the riser card, confirm that the catches are correctly fit into the holes on the rear of the cabinet.
Upgrading Your Server 7-45 12. After the insertion, push the riser card with your fingers until it is fully seated. Low-profile type 13. Install the components you removed previously. 14. Verify that POST displays no error messages. Full-height type If POST displays an error message, take note of the message and see the POST error messages listed in Chapter 6. 15. Select "Yes" for [Advanced] → [Reset Config Data]. This setting is required to change the hardware configuration data.
7-46 Upgrading Your Server Disk Array Controller Board The disk array controller board is an optional PCI board provided to improve data reliability. Installing the disk array controller board allows you to use hard disks in the device bays of the server and those in the optional expansion disk cabinet in the disk array configuration. IMPORTANT: ! The disk array controller board is extremely sensitive to static electricity.
Upgrading Your Server 7-47 Installing a Disk Array Controller Board See "PCI Board" for the installation of a disk array controller. IMPORTANT: ! A riser card is designed for installing only low-profile PCI boards or full-height PCI boards. Before installing a PCI board, make sure of the card specification. ! If the AcceleRAID 160 disk array controller is installed on the riser card of the low-profile type, the internal hard disk drives cannot be used in a disk array configuration.
7-48 Upgrading Your Server Removing a Disk Array Controller Board Remove a disk array controller board in reverse order of the installation steps. Use of internal hard disk drives in a disk array configuration To use the internal hard disk drives in a disk array configuration in the server containing a disk array controller board, reconnect the SCSI cables and LED cables on the system board. The internal hard disk drive interface is connected to the SCSI connector on the system board at shipment.
Upgrading Your Server 7-49 ! Forming of the SCSI cable To connect a disk array controller, use the SCSI cable connected to the system board. In this case, the SCSI cable needs to be formed. The following shows the cable forming at shipment and how to form the SCSI cable when it is connected to the disk array controller. (The solid lines indicate lines for valley fold, and the broken lines indicate lines for mountain fold.
7-50 Upgrading Your Server If the disk array controller is used, connect it to the connector on the rear of the server. Connect the cable before installing the riser card.
Upgrading Your Server 7-51 LED Active* Power* * The pins are between the boards. LED Active Power AcceleRAID 160 Disk Array Controller ! AcceleRAID 352 Disk Array Controller Disk array configuration of internal hard disk drives Observe the following notes on configuring a disk array: – The server must contain more than one SCSI hard disk drive having the same capacity and the same rotational speed.
7-52 Upgrading Your Server Disk Expansion Unit (DEU) in a Disk Array Configuration A disk expansion unit is an exclusive device that can add up to 14 hard disk drives to your server. (The number of hard disk drives depends on the DEU model.) The server containing a disk array controller board can connect to one or two DEUs. For details on the number of devices connected, see the manuals provided with the disk array controller and disk expansion unit.
Upgrading Your Server 7-53 Backup Device The server has one slot for installing a backup device such as a magnetic tape drive. IMPORTANT: ! A SCSI controller board (option) is necessary for installing a backup device. If an internal hard disk drive is connected to a disk array controller, a backup device can be connected to the SCSI connector on the system board.
7-54 Upgrading Your Server Installing a Backup Device 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Open the top cover. 4. Remove the riser card for full-height PCI boards. 5. Disconnect the two fan cables from the fan unit. 6. Disconnect the FPC cable connecting the system board and SCSI backplane. System board FPC cable Fan cables IMPORTANT: Be careful not to damage the FPC cable. 7.
Upgrading Your Server 7-55 9. While pushing the latching tab that secures the device bay, push the device carrier out of the front of the server. IMPORTANT: Be careful not to bend the latching tab by applying excess force. If the tab bends, straighten it out as it was. 10. Remove the device carrier from the front of the server.
7-56 Upgrading Your Server 11. Push the tabs at both ends of the front panel. 12. Remove the front panel. IMPORTANT: Keep the removed front panel for future use. 13. Place the backup device on the device carrier. 14. Secure the backup device with the provided screws. Tighten two screws on each side. Screw hole not used NOTES: ! ! 15. Be sure to use the screws provided with the backup device.
Upgrading Your Server 7-57 16. Insert the device carrier into the backup device bay. Push the device carrier as far as it will go. It is locked when a "click" is heard. NOTE: Be careful not to catch the connected power extension cable in inserting the device carrier. 17. Connect the SCSI cable and power cable (connector P3) to the device. Use the SCSI cable provided with this server.
7-58 Upgrading Your Server NOTE: Confirm where to place the terminal at the end of the SCSI cable. The terminator must be placed on the lower part of the front panel board on the device bay side. At this time, also confirm that the SCSI cable is not in contact with the latching tab of the device carrier. This is to prevent the cable from being damaged. Terminator SCSI cable Latching tab 18.
Upgrading Your Server 7-59 19. Place the fan unit in the server. The bottom of the fan unit has a slit for the unit to be hooked to the bottom of the server. Align the slit with the hook and place the fan unit. Main power cable IMPORTANT: Be careful not to damage the main power cable, power cable, peripheral cables, and components. 20. Slide the fan unit to the right when viewed from the front of the server, and secure it.
7-60 Upgrading Your Server SCSI backplane FPC cable connector SCSI backplane Sys Fan 3 Sys Fan 1 FPC cable NOTE: Confirm that the FPC cable is securely connected to the connector on the SCSI backplane and the one on the system board. 23. Route the SCSI cable. The SCSI backplane has ventilating holes for cooling the hard disk drives. Route the SCSI cable between the ventilating holes so that the cable will not cover the holes.
Upgrading Your Server 7-61 connected to the SCSI connector on the system board close to the power supply unit. Confirm that the SCSI cable does not cover the ventilation hole of cooling fan of the power supply unit. NOTE: SCSI backplane Do not cover the ventilating holes of the cooling fan with any cable. Power supply unit Cable connected to the SCSI backplane Route the cable connected to the SCSI connector on the system board close to the power supply unit.
Appendix A Specifications NEC Express5800/120Rd-2 Intel Pentium III processor Intel Pentium III processor-S Clock/Cache 1.0GHz/256KB 1.26GHz/512KB Number of processors 1 Maximum 2 Chipset Server Works Server Set III HE-SL Memory Standard 256MB Maximum 6GB (The standard DIMM must be replaced.
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Appendix B Interrupt Requests The factory-set interrupt requests are listed below. Find an appropriate one to install an optional device.
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Appendix C Installing and Configuring Windows 2000 and Windows NT 4.0 WINDOWS 2000 This appendix contains supplemental instructions needed to install and configure hardware and software used with the Microsoft Windows® 2000 Operating System. This information is intended to supplement the more detailed procedural documents available from Microsoft. This information is not intended to be the central source of installation and configuration information for your system.
C-2 Installing and Configuring Windows 2000 and Windows NT 4.0 Installation Assumption The installation and configuration instructions in this appendix assume the following: ! You have properly completed the hardware installation. ! You have run the BIOS Setup Utility to check system configuration. IMPORTANT: To successfully install Windows 2000 on your system, PnP must be enabled in your system BIOS. ! You will be installing Windows® 2000 Operating System from the CD-ROM media.
Installing and Configuring Windows 2000 and Windows NT 4.0 C-3 Preparation Before starting the installation procedure, you need to obtain certain information for use during the installation. The table below lists the information you need in advance for the installation. It is recommended that you obtain the information from your server administrator and record it in the table before starting.
C-4 Installing and Configuring Windows 2000 and Windows NT 4.0 Installing Microsoft Windows® 2000 Operating System Use the following procedure to set up and perform a clean Windows 2000 Operating System installation on your server. 1. Insert the Windows 2000 CD into the CD-ROM drive and boot your system by pressing CTRL+ALT+Delete. IMPORTANT: Perform Steps 2 through 6 if a RAID controller is installed in your server; go to Step 7 if your server does not include a RAID controller. 2.
Installing and Configuring Windows 2000 and Windows NT 4.0 C-5 9. Insert the EXPRESSBUILDER CD and run the “Windows 2000 NEC Update Module” for the Express5800 120Rd-2 Server. IMPORTANT: If you change the configuration of the system (by adding or removing hardware or operating system software components), or repair the system, you must run the Windows 2000 NEC Update Module again.
C-6 Installing and Configuring Windows 2000 and Windows NT 4.0 Windows NT 4.0 This appendix contains supplemental instructions needed to install and configure hardware and software used with the Microsoft Operating System Windows NT Release 4.0. This information is intended to supplement the more detailed procedural documents available from Microsoft. This information is not intended to be the central source of installation and configuration information for your system.
Installing and Configuring Windows 2000 and Windows NT 4.0 C-7 Configuring RAID If you have a Disk Array Controller preinstalled on your system, it was preconfigured at the factory. Refer to your system's User's Guide and to the AcceleRAID Installation Guide and the Disk Array Controller Installation Guide and User’s Manual for additional information on this option card. If you need to change the RAID level from the factory setting, you must change the setting before installing the operating system.
C-8 Installing and Configuring Windows 2000 and Windows NT 4.0 9. 10. After installing Windows NT, logon to the system using the administrator account or other account, which is a member of the Administrators group. Insert the EXPRESSBUILDER CD and run the Windows NT 4.0 NEC Update Module. IMPORTANT: If you change the configuration of the system (by adding or removing hardware or operating system software components), or repair the system, you must run the system update again.
Installing and Configuring Windows 2000 and Windows NT 4.0 C-9 Driver Installation for the ATI RAGE XL Display Adapter To take full advantage of the on-board ATI RAGE XL display adapter, perform the following installation procedure: driver 1. Power on, start Windows NT, and log on. 2. Insert the EXPRESSBUILDER CD into the CDROM drive. The “Start” Menu displays. 3. Select “Drivers and Utilities” from the “Start” Menu. 4. Select ATI. 5. Select and run “Rage XL Driver for Windows NT.
Appendix D Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit CPU #1 #2 Memory #1A, #1B #2A, #2B #3A, #3B Monitor Hard Disk ID0 ID1 ID2 ID3 ID4 ID5 ID8 Model name Serial No. Date Installed Clock Clock Serial No. Serial No. Date Installed Date Installed Size Size Size Serial No. Serial No. Serial No. Date Installed Date Installed Date Installed Type Model name Serial No.
D-2 Product Configuration Record Table Backup Device Slot 1 Size Model name PCI Slot #1B Model name Capacity Type number Serial No. Date Installed Serial No. Date Installed PCI Slot #2B Model name Serial No. Date Installed Model name Serial No. Date Installed Model name Serial No. Date Installed Model name Serial No. Date Installed Model name Serial No.
Product Configuration Record Table D-3 Software Firmware version OS Application of RUR media File system Bundled software installed Licensed software installed Application running when a failure occurred " Apply " FAT " Others ( Name: Name: " HPFS Version: Version: " NTFS )
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Glossary 1 Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory.
2 Glossary BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission. byte A group of eight bits.
Glossary 3 CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
4 Glossary EMP The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
Glossary 5 H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry.
6 Glossary LCD (Liquid Crystal Display) The type of video display used in portable computers. LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface.
Glossary 7 O operating system A set of programs that provides the interface between other software programs and the computer. P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
8 Glossary R RAM (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date. ROM (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off.
Glossary 9 setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system. SRAM (Static RAM) A temporary storage area for data and programs. This type of memory does not need to be refreshed, but it is lost when the computer is powered off.
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